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Endurance Warranty Reviews

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About Endurance Warranty

Endurance provides vehicle service contracts that help cover the cost of unexpected mechanical breakdowns. The company offers customizable auto protection plans for drivers nationwide, with multiple coverage tiers designed to fit different vehicles, budgets and driving needs.

Visit www.endurancewarranty.com
Pros
  • Six customizable plans
  • 24/7 roadside assistance
  • Free year of Elite Benefits
  • Choose any certified mechanic or repair shop
Cons
  • No motorcycle or ATV coverage
  • Some complaints of denied claims

Endurance Warranty Reviews

Over 10k reviews since 2014

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    How do I know I can trust these reviews about Endurance Auto Warranty?
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    Page 115 Reviews 16875 - 17025
    Verified purchase
    Coverage

    Reviewed Sept. 30, 2018

    I wanted to have coverage for my car and Endurance had some of the best ratings over other auto warranty providers. Their specialist helped me out and had a good knowledge about their product. Paying for the warranty wasn't difficult as well. Overall, it's a good company.

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    Price

    Reviewed Sept. 30, 2018

    I have a Jaguar and the parts are quite expensive. I had an extended warranty when I originally bought the car back in 2016, but it expired so I decided to get another extended warranty to cover the cost of the parts. I did a little research and Endurance got a lot of good reviews. They have an A+ rating with the Better Business Bureau and their price is right too. The reps were also very helpful and they gave me only the correct information on the limited warranty and the cost which was quite understandable. Everything was spot on so I decided right then and there I was gonna take it.

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    Reviewed Sept. 29, 2018

    My auto warranty ran out, so I was looking for another one. I researched some best stuff on warranties, and a couple of them came up with Endurance. Their rep was very knowledgeable.

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    CoveragePrice

    Reviewed Sept. 29, 2018

    I had just purchased a warranty with something called Black Diamond. They called me and my other warranty was about to run out so I did it. But when I took the time to check them out online, it didn't look good. Then, I checked out Endurance and they were a member of the Better Business Bureau and they had a lot of very good report. Also, the overall price was cheaper so for me, it was a no-brainer and I chose Endurance.

    Their reps were very professional, very courteous, and they answered all my questions when I reached out to them. The other company said that if I didn’t do it that day, they couldn’t offer me that price ever again. It was a very pushy situation. But the Endurance rep told me to check it out, get back with him, and just take my time then they would do whatever I want. That was very, very good to me. The warranty was, with each company, comparable as far as what it covers but it was a little cheaper with Endurance and I felt more comfortable with them because they weren’t pushy.

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    Verified purchase

    Reviewed Sept. 29, 2018

    I was very pleased when I purchased an extended auto warranty from Endurance. My car is getting up the age and so getting an extended auto warranty is a smart thing to do. The rep was very helpful and he gave information that I asked about. Setting up the payments was easy as well.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 29, 2018

    My car was getting up in miles and I was planning to keep it for a while. I did an online research for an auto warranty and Endurance came close to the top of the list. Also, they called me back in 30 seconds. Their reps did a great job and explained things to me. They were prompt and friendly.

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    Customer Service

    Reviewed Sept. 29, 2018

    My car had over 140 miles. I had to go to an outside company because Credit Union would not warranty a car with that many miles on it. I went with Endurance as they were number one in Consumer Reports. However, their rep was like any other sales man. He was forceful in trying to get it across that his company was better than others. I was already planning on purchasing a warranty from Endurance at the time but then he was still pushy. Also, I sent him an email trying to see if there was a referral fee for having my friend who had a vehicle with high mileage go with Endurance and he never responded to my voice mail.

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    Customer ServiceCoverage

    Reviewed Sept. 29, 2018

    The warranty that came with the used car I purchased recently expired. I sought a new auto warranty and chose Endurance as they had a high rating with the BBB. The rep whom I spoke with was very informative. The thing that I didn't like was that when I spoke with him, he said that the warranty wouldn't become effective until 60 days from the date of purchase. When I got the contract in the mail, it said 60 days and 1,000 miles. I already explained to him when I was initially inquiring that I don't do a lot of driving so there was no way I was going to get 1,000 miles on my vehicle in 60 days.

    I called them to inquire about that and the person whom I spoke to checked to see if there was any way around that requirement. Eventually, he explained that it was part of the policy and that getting 1000 miles before the policy took effect in 60 days is standard with other plans. Endurance should be more detailed with their plan because there is nothing online that tells you what their plan is. They never detailed what they cover and I always have to call them to inquire. Their rep was only giving me a summary of everything. Still, he let me know that once I got the contract, I could opt out if there was anything I didn't agree with.

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    Verified purchase

    Reviewed Sept. 29, 2018

    I just purchased a used car and got an auto warranty from Endurance. They were top-rated. Their rep was good and answered all my questions. Making my payments was easy as well.

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    Verified purchase

    Reviewed Sept. 29, 2018

    Purchasing an Endurance warranty for my 2018 Charger was smooth and easy. I googled and saw that Endurance was top-rated. Their reps were very knowledgeable, too. I’d recommend Endurance. They are awesome.

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    Coverage

    Reviewed Sept. 29, 2018

    We have an older car. It's a 2009 and the warranty we had ran out. I asked Consumer Protection if they could recommend anybody and they gave me four names of companies. Endurance had the best ratings and I've had them for a little over a month now. It's very good to have the coverage.

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    Claims HandlingCoveragePunctuality & Speed

    Reviewed Sept. 28, 2018

    We bought this warranty when our manufacturer warranty ran out. We had our rear end replaced (which they did cover after A LOT of back and forth and hoops to jump thru). Our transmission went about 1/2 months later. Our truck has now been at our mechanic since July 8, 2018, it’s now Sept 28, 2018 and our claim is denied. They have given excuse after excuse and lie after lie. The latest lie; so after numerous hoops they requested a tear down of the transmission, an adjuster comes out to take pictures (not inspect just pictures). He then gives the pictures to Endurance who tell our shop that washers aren’t covered. WELL the funny thing is there weren’t ANY washers in the picture. I have spoke to probably 7 different men ALL of them were disrespectful, treated me like I didn’t know what I was talking and verbally abusive because I’m a woman.

    I have never been talked to or treated the way these peoples have treated me. We paid our policy and they have our money but will not cover the parts that are supposed to be covered. The last guy o spoke to actually said he didn’t see any washers in the pictures!!! I said I know that’s what I’m telling you, your mind was made up that no matter what this claim was going to be denied! They lie and lie and lie. The adjuster even lied about where the pictures were taken! This company should not be in business. If you are reading this DO NOT BUY A CONTRACT FROM THEM. Just go and flush that couple grand down the toilet because they will not do what they should. Nothing they say is truthful. They will think of any reason NOT to pay the claim!

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    CoverageRefunds & Payouts

    Reviewed Sept. 28, 2018

    I got an extended warranty from Endurance when the warranty of my 2014 Chevy Cruise expired. Purchasing a warranty with them wasn’t difficult at all. Their rep explained all the different policies that they have and told me what’s best suitable for my car. I was told what was covered and what wasn’t, how my plan will go and how much will it costs. The only thing that I didn’t like was the 30-day wait and the 1,000 mile we have to drive. Other than that, everything was okay. It covered what needed to be covered. Having a warranty is very valuable. When my coil went out, I took my car to the dealership and they diagnosed what was going on with it. They called Endurance and Endurance said that it was not covered because they took out my spark plugs with it, which is understandable because spark plugs is general maintenance. But they paid for the coil and I paid for the spark plugs. It has all been a positive experience for me.

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    Customer ServiceClaims Handling

    Reviewed Sept. 28, 2018

    I looked into warranties because the warranty I had originally expired and then the one that I purchased last year was a little higher than Endurance. It was also a little more complicated than I wanna deal with. I had to call the company back, pay with my Visa and then I get reimbursed. But with Endurance, it looked less complicated to get the service done. I'm paying for two warranties now but as soon as I make the 1,000 for Endurance, I'll be shutting that other one off. I can also set up payments with Endurance or pay all at once and I chose the 24 months in payment of around $130.

    Also, the reps are friendly and patient. I got an email welcoming me and saying if I had any questions, I could call or email them back. I asked a couple of questions but the rep didn't know so he went back and made sure he knew what the answer was before he came back and gave me one. He was also a little fussed about explaining the benefits and how to file claims but he did well.

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    CoveragePrice

    Reviewed Sept. 28, 2018

    I bought another car and when I looked into warranty providers, Endurance provided more timeline than the rest of the warranty people did. It was from four to five years, and the price and the coverage were about the same. I also called my mechanic and told him who the company was. He said that Endurance was a fully mature warranty company and that he never had any problems with them. He recommended that I go with them so I went with what my mechanic of about 40 years told me. And when I made the purchase, the people at Endurance knew what they were talking about. My interaction with them was simple and the payments have been on my credit cards.

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    Verified purchase
    Customer Service

    Reviewed Sept. 28, 2018

    Trina, Ryan, and Leon from Endurance Auto were very helpful. Ryan was the first person I talked to and when I had a question for him, he wasn't sure about the answer, so he got someone else who explained it better. Trina was the one who did most of the work and she was instrumental on how I ended up signing up with them. But I got a follow-up call from her and it had a number that showed up to be in Beaufort, South Carolina on my phone. We get a lot of phone calls from telemarketers from Beaufort and other places like that and a part of me wanted to believe that Trina wasn’t really working for Endurance. You read a lot of things about scams when you’re dealing with a lot of companies and I had some concerns about that at first. The whole process kind of felt like it wasn’t real. It was like I was talking to Endurance but not really talking to Endurance.

    But I called back yesterday and spoke to Leon. He said he knew Trina and Ryan, and that he works with them. That was when I felt that they were legitimate. They all did a good job but they didn't explain to me the fact that the contract that they sent me can be seen on their website if I go online. When I asked Leon about it, he said that they didn't explain every little thing. But the actual contract is about 12 pages and when you look at all the different pages and the inclusions, it is about 70 pages. And Leon said that they wanted me to see the answer to all of the questions so the contract is so in-depth.

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    Customer ServiceCoverage

    Reviewed Sept. 28, 2018

    I bought an Infiniti, but the manufacturer warranty had expired. I was looking for an all around coverage for it and I saw that Endurance was a top-rated extended warranty place. They called me almost immediately after I sent in something. Their rep, Michael, was nice with me and he took care of me. He also called me about sending the down payment. Endurance's customer service is outstanding.

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    Coverage

    Reviewed Sept. 28, 2018

    I wanna keep my wife’s car for a while and we don’t want a car payment so we decided to get an extended warranty. Her car is a Toyota Avalon and it's a really, really good car. We bought it new and we never had a problem with it. We just wanted an insurance in case something happens. I searched the internet and Endurance Auto Warranty has good ratings. I wanted something dependable so I had her car covered through them and I got a good coverage on it. Having an extended auto warranty is just another assurance like the insurance for accidents so might as well have it for maintenance too.

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    Verified purchase

    Reviewed Sept. 28, 2018

    My warranty ran out for my BMW, so I went to Endurance to get full coverage for everything electrical. I purchased it online then they called to go over what I already did. So far, I’m happy with my experience.

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    Verified purchase

    Reviewed Sept. 28, 2018

    Endurance seemed to be like the Cadillac of the industry. I wanted to get an auto warranty on my truck to help with the expenses, and Endurance seems to be a professional outfit. What they said they’d do, they’ve done so far. Their reps are good people and they walked me through. One guy that I talked to did all the footwork, and all I had to do is pay the money. My payments get taken right out of my credit cards. They gave me a web page where I can see when a payment is due, how much is due, and how many payments are gotten. So, it’s really good. Endurance is the best and I'd recommend them as far as laying the foundation. They’ve done really good.

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    Verified purchase

    Reviewed Sept. 28, 2018

    Making payments for the Endurance warranty I purchased was easy. I got the warranty for a car for a 17-year-old. I wanted to have a little extra peace of mind in case something happens. The Endurance rep I dealt with was very knowledgeable, made me feel comfortable and did a really good job.

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    CoveragePunctuality & Speed

    Reviewed Sept. 27, 2018

    My 2013 Lincoln MKZ had a factory warranty. When it went out, I wanted another warranty for stability because of the car I got. The warranty is keeping everything running smoothly. I called in about four companies and Endurance was competitive as far as what their coverage and prices were. I picked Endurance. They’re the best. Their rep was knowledgeable, helpful and let me know what’s gonna be covered and details for the car and the discounts. I was satisfied with her. Signing up with Endurance went smoothly and fast. Also, setting up my monthly payments was easy.

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    PricePunctuality & Speed

    Reviewed Sept. 27, 2018

    When we bought a 2014 Caddy, we had GAP insurance and a three-year warranty through the dealership. But they gave us a really poor rate. I went to my credit union in Sacramento and had them pay that off. So then I needed to get a warranty. Everybody I talked to at Endurance was very nice and courteous. Everything was speedy and it was great. The price seemed high but then one guy told me it was the same price as his old car and that I was doing really good, only having to pay $32.75. Other people I've talked to have also said it costs a lot more so I'm very satisfied. I paid it off which was very easy as well. I gave the information and it was put on my card. Then I turned around and took the money from my savings into the credit card. So that's all taken care of. Everything went fine with Endurance and I was very pleased with the service.

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    Claims HandlingCoverage

    Reviewed Sept. 27, 2018

    I looked into getting a warranty for the comfort. I’m planning to keep my car for five more years and I felt like I should have some coverage for it in case of something going wrong. I got a recommendation from a friend who is insured by Endurance Auto Warranty. He said that they have been good to him, that they cover according to the policy and that there wasn’t any problem with the claim.

    My interaction with the Endurance representative went very well too. But I wish there are more choices on what they can cover, like a basic coverage, a medium coverage and more coverage. But according to the representative, there are not many choices and that there is only one other coverage. They were able to make the payment a monthly one though, so that was good. Plus the representative told us that if we feel like we don’t need the warranty or we feel like selling the car, we can terminate or transfer the policy. Overall, I am satisfied with my experience.

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    Coverage

    Reviewed Sept. 27, 2018

    My car became a year older and its warranty went up quite a bit. I'm on a fixed income, so I needed something that I could handle with my budget. Endurance was number one in their Google rating, and the rep I worked with was really nice. I told him what I could do, and then he told me what he could do. We compromised but I got what I needed and it had full coverage.

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    Verified purchase

    Reviewed Sept. 27, 2018

    When I googled 10 best companies that provide auto warranties, Endurance was at the top of the list, so I looked into them. They were also recommended highly. So, I signed up for the service and everything went fine. So far, I am still in my 30-day waiting period and they said that if I didn’t like it, I can quit it at anytime which is a good thing.

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    Customer Service

    Reviewed Sept. 27, 2018

    I didn't have factory warranty on my car and I saw that Endurance was the better way to go over other auto warranty providers so I called them. Their specialist explained a lot of things to me and I understood what he was saying to a certain degree. I wanted to know more but I was told that only when I purchase would they send me a hardcopy or via email which would explain to me more. So, I got no choice. I do monthly auto payments for the warranty which wasn't difficult to do.

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    Verified purchase

    Reviewed Sept. 27, 2018

    I have a used car and I decided to get an auto warranty. I purchased one from Endurance and my experience was good. Making payments on my policy was also pretty easy.

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    Customer ServiceTechPrice

    Reviewed Sept. 27, 2018

    When one goes to the dealer, it's an arm and a leg to have anything done even if it's just an oil change. I got an auto warranty due to the high price of everything. Endurance was the first one that popped up when I googled the top five warranty companies. I contacted them and they answered the few questions that I had. Everybody seemed to be pretty much upfront and said that it was gonna be bumper to bumper. When it's bumper to bumper, it's like when the vehicle is new. I told them that I wanted to set up payments through the mail and it was easy enough. They also told me that when I get the policy, I could sit down and I've got 30 days to review it and make sure everything was okay. They gave me a customer service number to call when I had any questions too.

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    Verified purchase

    Reviewed Sept. 27, 2018

    I didn't want to take chances in not having an auto warranty and when I was going through the internet, I saw that Endurance had a high rating. The Better Business Bureau also says they're good. The person I dealt with explained the benefits and was very knowledgeable. He was very good.

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    Verified purchase

    Reviewed Sept. 27, 2018

    I was looking on the internet and on the top 10, Endurance was number one so I went with them. I got to talk with their rep and they went to it with me. It's a really good deal. I bought an extended warranty and my first payment is due on the 6th or 7th. I have had no problems with them, so far.

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    Coverage

    Reviewed Sept. 26, 2018

    I needed an auto warranty for my daughter's Jeep. She's gonna go off to a university which is 200 plus miles away. I thought, "Hmm. This is probably a bad idea to send her up there with no coverage." So, I did a quick online survey, I typed in extended service warranties and was met with a thousand different options. I looked at as many relevant reviews as I could find and found that Endurance Auto Warranty was among the better ones so I went with them.

    Their rep was nice, friendly and very helpful. He explained everything well and things turned out okay. Making payment was really easy. I did it online and it went through. However, when I had a service need, I was told that I was within the elimination period. We were within the first 1,000 miles so that $2,000 worth of repairs was not covered. I wasn't real happy about it but I understood it. I probably should have read a little more closely. Other than that, I would look forward to using them again. I'm still getting what I want. The car is covered, so I'm happy. I don't have any problem telling others about Endurance Auto Warranty. I would just remind them to wait till after the period if they have a problem.

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    Customer ServicePrice

    Reviewed Sept. 26, 2018

    My other warranty was running out, so I started looking and I ran across Endurance online. I also looked on Consumer Reports and they were number one there, so I contacted them. The rep I talked to, John, helped me out to get things set up and I've got everything in the mail now, so I'm in good shape. He was very helpful and the payment plan for my policy was pretty simple. I purchased it outright when I first got it, however, I had a problem later that I needed to put the payments on a monthly plan instead. So I called back and got some help with someone to be able to set that up.

    Initially, I was considering dropping the warranty because something came up that I needed to hire a lawyer right away and I needed enough cash in hand to do that. So, when I called them, it was to get rid of the warranty. But the person I spoke to went ahead and helped me get set up on a monthly plan, which made more sense and was smarter. I just needed the bulk of the money and I didn't have to have every dime of it. Ultimately, I didn't wanna get rid of the warranty anyway, but I was looking for a place where I could get enough cash to do that. The price was a little more if you do it on a purchase plan, but it wasn't significantly different. Then, whenever I had to go back to get more help, they helped me make the best decision.

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    Customer ServiceCoveragePunctuality & Speed

    Reviewed Sept. 26, 2018

    My decision to go with Endurance had to do with what was covered and my enrollment experience was great other than it took me numerous attempts to try and relay my VIN number over to the individual. He even assured me he had it correctly but it turned out that he actually did not have it correctly. I ended up creating a policy for the wrong vehicle. It wasn’t until I received the paperwork on my policy that I realized that the VIN number was incorrect the whole time.

    It prompted another call to sort that out. But there was no real delay. Although I spoke with someone else, they were able to make that change and it didn’t seem to impact pricing or time that the coverage went active. Making the initial payment was very easy too. I was in a hurry when I did it and they were able to accommodate my timeframe. Then they have a 30-day wait period. So you have to make your payment, have your policy instated and then drive 1,000 miles. I have done that but I also have to wait 30 days.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 26, 2018

    The reps at Endurance explained to me what my down payment was gonna be, what it covered, the type of vehicle service contract that it was before I went ahead and decided to get it. Making payments for the warranty was convenient, I just gave them my information and they went ahead and processed it. During the first month, I had to email them a receipt that I got an oil change from a mechanic so that it wouldn’t void my policy. They emailed me to acknowledge that they got the receipt and I got it off to them on time. Considering everything, I’m happy with my experience.

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    Customer ServiceTech

    Reviewed Sept. 26, 2018

    My car was getting up in mileage, and the factory warranty I had from the dealer was expiring. There were a lot of companies and once you get online, everybody calls. Endurance had the least down payment and monthly premium. When the guy was trying to sell the warranty to me, he was acting like he was patient, but once he realized I was ready to purchase and he sealed the deal, I felt rushed towards the end. He transferred me to the lady who told me all the stipulations, my voice was recorded and it wasn’t as rushed. My down payment was less than 300, and my monthly premium is less than 200. A lot of people would want almost 500 or more for a down payment.

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    Customer ServicePrice

    Reviewed Sept. 26, 2018

    I got a car that was almost new which came out with a warranty. Since it's a good idea to have an extended warranty, I looked for bumper to bumper coverage and as I was browsing on the web, Endurance Auto Warranty came out. There were a lot of negative reviews but I found a few positive comments too. Based on that, I made my call. The rep quoted a price for installment payment and gave me a discount if I pay the full amount. So, I thought to sign up and fully paid it. The customer service is supposed to treat people much more genuinely and politely but the guy I spoke to was a bit rude.

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    Coverage

    Reviewed Sept. 26, 2018

    I was purchasing a used vehicle and searched for warranty providers. Endurance came up and I got the warranty from them. When I was purchasing it, I asked the rep specifically if remanufactured engines are covered and the rep said yes. But when I got the fine print, it wasn't covered so I am going a different route and cancel the warranty. I was satisfied when I was getting it but when I got the actual paperwork, I was dissatisfied.

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    Reviewed Sept. 26, 2018

    I was looking on the reviews and it made me have faith and trust Endurance. I got my 2014 Ford covered. Their representatives were very nice to me. Also until now, there hasn’t been an issue with my payments.

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    Price

    Reviewed Sept. 26, 2018

    I wanna be covered for unexpected issues if they ever happen. I checked a couple of different warranty companies but Endurance was the first one I got in touch with. I liked their reviews online and their reps helped a lot. They had a good amount of knowledge and they explained everything in advance so I didn't have any questions or issues down the line. I also liked their price and setting up the payments was easy.

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    Verified purchase

    Reviewed Sept. 25, 2018

    I have had my car worked on three times and Endurance came through all three times. They did a wonderful job and my car is repaired. I would recommend them to anyone and I’m talking to my son about getting it and he thinks it’s a great idea. I believe they are the company anyone should go with. I would recommend them. Very satisfied.

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    Verified purchase

    Reviewed Sept. 25, 2018

    I wanted to get an extended auto warranty and have a peace of mind. Endurance Auto Warranty has the service and good reviews, and the Business Bureau has it. So, I went with their platinum plus and got my 2013 Mercedes Benz C300 4MATIC covered. My interaction with their rep was perfect.

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    Verified purchase

    Reviewed Sept. 25, 2018

    My warranty had just expired and I have a high dollar vehicle. I wanted to extend the warranty just in case. I put in a couple of quotes on the internet, and Endurance was the first one to call me back. I'd recommend Endurance.

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    Customer ServiceCoveragePrice

    Reviewed Sept. 25, 2018

    My car was not under warranty anymore. In case I had any issues with it, I couldn't afford to pay for it. I knew that an extended warranty would help out with repairs. When I was looking for providers, I looked at a list of top companies, and Endurance was on it. I called them and they gave me a good offer. Their rep did a great job. He was very professional, polite, and he answered all the questions that I had. When he quoted me at first, I didn't know if I could afford it but there was a promotion going on if I signed up that day. They came down off the initial price, so they worked with me. I was looking at big repair items like the transmission and electrical issues. It will cost a lot of money if something like will happen to my car. Looking over everything that they offer under the coverage, they met my needs well.

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    Verified purchase

    Reviewed Sept. 25, 2018

    My extended warranty on my car expired so I decided to purchase a warranty from Endurance. My experience with their rep was okay and it was easy to set up payments with them.

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    CoveragePrice

    Reviewed Sept. 25, 2018

    Previously, I got a different auto warranty that I saw in an advertisement on TV. However, when I paid for it and got the handbook, it didn't cover the things I was expecting it to cover. So, I canceled that warranty. Even so, my car is a hybrid and if it breaks down, I'm going to be in trouble as the cost is going to be a bit more than what will be able to afford. I found Endurance online and after talking to their reps, I realized that they cover more than my previous auto warranty. Their rep was very informative and answered all of my questions. Setting up payments wasn't difficult either as they were very cooperative. However, I find they should advertise more on TV because that's where customers are going unless they are a bit more educated and read the fine print on the documents they are sent. Nevertheless, everything has been positive with my experience with them.

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    Verified purchase

    Reviewed Sept. 25, 2018

    I recently purchased a used vehicle from a third party and I knew it didn't have a warranty on it. I thought it would be best to go ahead and have one just in case. I looked around online to see what the different options were, looked up reviews on different sites to see which one had the overall best review and Endurance Auto Warranty seem to have the overall best review. My experience with the person I spoke with was good and the arrangement of the payment plans has been fine. I'd recommend Endurance Auto Warranty.

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    Customer Service

    Reviewed Sept. 25, 2018

    I bought a nice used car that only had a one year warranty on it. That warranty was up and with all the electronics in it, it was scary not to have a new warranty on it. Endurance has done a phenomenal job of getting their name out and so, after doing a lot of reading, I took a leap of faith with them. With each step in the purchase, I was a little nervous and I had issues the second time I talked to them. Still, I was impressed with their customer service program after multiple calls. When I asked their reps questions, they went right along with what I had read previously. Furthermore, making payments for my warranty has been really easy as I am on auto-withdraw.

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    Reviewed Sept. 25, 2018

    I went to see the ratings of various auto repair warranties and Endurance had a pretty high rating in the Better Business Bureau, so I felt comfortable and put my trust on what I saw. Their rep explained things thoroughly and honestly, answered all my questions and was very professional. She asked if I had a clear understanding of what she explained and for her to go in depth made me feel comfortable. That says a lot about the integrity that I felt when speaking to the agent. Overall, the service I received was very exceptional. They took the time and listened to me.

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    Reviewed Sept. 25, 2018

    I called several auto warranty companies and I went online and searched for the best one. I found that Endurance has a good rating. Their reps gave me all the information I wanted and more. Endurance also got the package to me, which was something that I had problems with another company because they didn’t want to send me information. The package has the card, too, so in case I'll have problems on the road, I can call somebody to come and get me. And although I can change the oil a lot cheaper than Endurance can, they'll make it easier for me. I've changed the oil and did most of the maintenance on my car myself, but it's hard to do that.

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    Price

    Reviewed Sept. 25, 2018

    Endurance's price fits my needs. Their rep asked me a few questions and then I provided the answers. She was very pleasant. Setting up my payments was super easy. I had to make a down payment, but I got a military discount. Doing business with Endurance was standard and it was very pleasant. It wasn’t difficult at all.

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    Coverage

    Reviewed Sept. 24, 2018

    I looked at a couple of providers as my warranty was running out and Endurance seemed to have the best coverage for my needs. They were professional and they gave me the information that I needed. I asked the rep for some information so I can compare and he said he'll email it to me, which he did. They also followed up with me a couple of times so that was great and I ended up going with them. Setting up the payments was easy, too and they took care of it right there.

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    Customer ServiceCoverage

    Reviewed Sept. 24, 2018

    Endurance responded in a timely manner, like 10 minutes. Whereas I did one other company and I haven’t heard from them yet. I enrolled my 2016 Cadillac with Endurance a week ago and the only thing I’m waiting for from them is a paper trail booklet that would tell me all that I need to know. I get email but I’m waiting for the book. But the representative provided me all the information I was interested in, in terms what’s covered and also the performance, in terms of the services that are offered under this contract. I didn’t find any lapses or loopholes. He also assured me and guaranteed that it was all legit and up-and-up. For five years or 185,000 miles, everything would be covered. As I go into the third and fourth or fifth year of this car, I wouldn't want to have to worry about anything as long as I’m making my monthly payments.

    But when he took me to the acquisition representative for other questions there, I should have answered a little better. The representative there asked if the car was needing a repair then and I said no. But I’m having a problem with my CUE information system. My radio doesn’t stay on one channel and when I wanna change the radio, I have a deal of a time. That’s the only thing that’s wrong right now and I don’t know how many days this policy’s gotta be live before I can actually use it. That aside, the process was good and clean. Endurance was good and I’d refer them to somebody else who’s looking to get covered as well.

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    Coverage

    Reviewed Sept. 24, 2018

    My other warranty expired and it's important to get a warranty because you never know when something's going to break down and some of the stuff in the car costs a lot of money. The Endurance guy I worked with while purchasing the warranty explained everything very nicely, went over what is covered. Overall, I’m happy and satisfied with Endurance.

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    Customer Service

    Reviewed Sept. 24, 2018

    The Endurance rep I dealt with answered every question I had. He knew the answers right away. There was no shuffling or a need to go through a supervisor to get the correct answer. He was telling me the pros and the cons of having the warranty and the disadvantages of not having the type of insurance I was trying to purchase. He knew his job and he also told me what I had to do if I was to purchase a new vehicle, or if I wanted to, I can transfer the warranty to another vehicle.

    My vehicle had some high miles on it, so I was looking for some extra insurance or a security to know that if something was to happen to it, then I would have some type of coverage. I went online and I looked at all the different companies that was out there. Endurance was in every category, and in five out of 10 companies, they were always in top three.

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    Customer ServiceClaims Handling

    Reviewed Sept. 24, 2018

    My experience with enrolling my Toyota with Endurance Auto Warranty was great. They seemed to be the best based on my internet research. It also really struck me that they had taken an active role in improving their customer experience and also the experience that customers had with getting their claims paid for. I take reviews with a grain of salt but when they started working with the Better Business Bureau to actively improve their customer experience, it really goes a long way in saying that they’re committed. One time, I emailed their rep on a weekend and I wasn’t expecting anything back. Apparently, the system didn’t send out their number correctly and I never got it replaced, but I wanted the warranty on advance. I called them back the following Monday and they were very good. I really had a good experience with them all the way through.

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    Customer ServiceCoveragePrice

    Reviewed Sept. 24, 2018

    We’re gonna be traveling on an RV, I own a diesel truck, and repairs are costly. I Googled the 10 best aftermarket warranty programs, and Endurance came up on top, so I only checked them and Ford. Endurance was a little cheaper, and they offered the same coverage for a year longer and 10,000 more miles. I also did some research and they seemed to have very few complaints, so I decided to stay with them. They started off a little higher on the price and I told them I didn’t want to spend that much money. They redid it, reduced the cost and I believe I have bumper-to-bumper coverage.

    I did it on a 20-day trial period and my purchase experience was very easy, but compared to Ford, Endurance said the charges and the repairs had to be approved before they would pay for it, so I called and asked them about that. They said all I have to do is go where I'm gonna have my RV repaired and have the technician call and explain the problem and the charges to them. I haven’t had to use Endurance, but so far, I’m satisfied.

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    Reviewed Sept. 24, 2018

    We're going to be going some traveling in not too distant future, and my automobile has a few miles on it and I needed to extend it on that a little bit just to give us a little more peace of mind. I looked at several warranty providers and Endurance was rated as the number one, so I thought that was a good way to go. Their rep was very knowledgeable.I paid the warranty completely and it has been good so far.

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    Reviewed Sept. 24, 2018

    My dad wanted a warranty on the car, I looked into Endurance and they’re used a lot everywhere. The reps that worked with me while purchasing were very helpful and answered all my questions. I cant use the warranty for 60 days, but so far I’m happy with my experience.

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    Customer ServiceClaims HandlingCoveragePriceRefunds & Payouts

    Reviewed Sept. 23, 2018

    I bought my auto warranty and believe that I had made a good decision. They have great customer service in the sales department the people are very nice and knowledgeable but when you need their help or you need to file a claim that is when they become rude and disrespectful. I've only ever tried to make one claim with them and my policy is completely paid off and they refuse to cover the part that is stated within their warranty policy. The cost was only $300 but they refused to pay out anything if you need help. I have recommended six of my family members to the service and they have all had similar experiences. Buyer beware.

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    Reviewed Sept. 23, 2018

    I bought a used car and needed a warranty for it. It said online that Endurance was one of the top providers, rated higher than the others I considered getting. The specialist that worked with me during my purchase answered my question and walked me through everything. Overall, I’m happy with my experience.

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    Price

    Reviewed Sept. 23, 2018

    I had a warranty with the Porsche dealership and I thought the dealership was giving me a good deal. But they were $2,000 higher than anybody else so I cancelled it. I worked with a representative at Endurance and he was a very kind person. He was also very knowledgeable but I didn’t like the fact that if I didn’t choose it right then while we were speaking, I wouldn’t get the discount. As a matter of fact, we started to cancel it when it came in because we thought about it and we didn’t like what we saw. We kicked it around and now, I still may cancel it. We've got another four or five days left. I did the research before I made the purchase though, and although Endurance wasn't the best price they had more value. They had more to offer.

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    Reviewed Sept. 23, 2018

    Endurance got a better service than the other providers out there. Their representative was very convincing. He sold me on the warranty. He walked me through it, and his service was excellent. Making the payments was very easy, too.

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    Customer ServicePunctuality & SpeedRefunds & Payouts

    Reviewed Sept. 23, 2018

    I was talking to a different auto warranty company and then when I went online, I saw that Endurance was the top five. I went with them because I felt that if they fix a starter, the more likely they would do a transmission. Their specialists were very helpful and professional. They called me a couple of times and I was able to feel comfortable with Endurance. I also called them to make sure that they had the right knowledge and that we were on the same page 'cause I was getting ready to go to Detroit and put some miles on the car. I didn't want anybody telling me that I didn't get enough miles. With the first rep, I had questions about the transmission and parts and he explained to me that the only parts they don't fix is on the stick shift. Then, with the other one, I was able to get a reduction for what they've decided because I'm a retired person. And I've paid my bill on time. Overall, my purchasing experience with Endurance was good.

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    Claims Handling

    Reviewed Sept. 23, 2018

    Endurance's offices are local, and they had good reviews. The rep I worked with was very informative. He explained all the benefits, how to file a claim, and answered all of my questions. Making payments for my warranty has been easy, too.

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    CoveragePriceRefunds & Payouts

    Reviewed Sept. 23, 2018

    I have a Chevy Trailblazer ’07 and it’s better to have an auto insurance that’s going to give you some type of peace of mind. At least you know you’re covered if your car breaks down or anything happens to the car. You don’t have to come out of pocket and carry the whole cost of whatever breaks down on the vehicle. Endurance Auto Warranty was the number one on the top 10 list for auto warranties and my experience with them was awesome.

    The rep was very detailed, very knowledgeable about everything and let me know exactly what my car qualified for. She let me know everything. She was very nice, professional and polite. She told me exactly what to do and how to do it. That way, if any problems come up, then I would know how to handle it correctly. I’m satisfied with the payment plan. I use the automatic payment and I’m paying $96 a month which I can afford, and a $100 deductible if anything happens. If I had to cancel my membership due to whatever circumstances, I would go with Endurance again because they were professional and they knew what they were talking about. They helped me out with the prices and catered to me being military.

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    Reviewed Sept. 23, 2018

    I shopped around for auto warranty companies and submitted an inquiry, and I ended up going with Endurance Auto Warranty. Their rep was really good and explained everything well. So far, everything is fine.

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    Customer ServiceCoverageSales & Marketing

    Reviewed Sept. 23, 2018

    When I bought my automobile, I got a warranty from the people I bought it from, CarMax. But then I got mailings from Endurance, making it seem like I needed to get their car warranty. So I was under the impression that mine was expiring. But I found out later that it wasn’t. So why was I paying Endurance? They told me I wasn't paying them but I remembered giving them some money to start the policy. I sent them an email asking how to close out the policy and saying that I didn't need it and that I would get it later when my warranty expires.

    This man got on the phone with me and tried to convince me that I should keep it. We got into an argument because I told him I didn't want or need the policy at the time. I was on my job and all I wanted to do was cancel out my policy. I didn’t need that hard sell, him reading whatever he needed to read on that piece of paper or his ** excuse afterwards. He tried to give me his sales pitch for three times and three times, I told him that he needed to stop and close my policy.

    When I first went online for contact to purchase the policy, somebody contacted me within a reasonable time. The woman I spoke to made it seem like it was going to be a very easy deal. She told me about the people that insurance themselves work with and that Endurance doesn't send out their accounts to a third party. But I think they do anyway. They all do. Plus, if I had to go through all that just to try to close the policy, what else would I have to go through with them in case my car needed to be repaired? So I won't be using Endurance in the future. They suck. I'll find somebody else.

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    Reviewed Sept. 23, 2018

    I'm going to stay with my car for six years or more so I decided to look into acquiring an auto warranty. My mechanic friend who I have confidence in recommended Endurance Auto Warranty. Their rep explained things very well and it was easy to make the payments because I put out a payment with my credit card. I'd recommend Endurance Auto Warranty.

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    Price

    Reviewed Sept. 22, 2018

    My car is getting older and worse. I decided to get an auto warranty and saw Endurance. I went with them and the rep whom I spoke with broke down the coverage and multi-price range over the course of two years for me. He was very helpful and informative. However, he didn't break down the price and the cost turned out more than I anticipated.

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    Refunds & Payouts

    Reviewed Sept. 22, 2018

    I wasn’t confident that the vehicle I was driving wasn’t going to break down. It didn’t have a warranty on it, so I wanted to get one. I looked at three companies and I went with Endurance because they were one of the few independent companies. I like that they don’t go through a third party. Also, I like that they paid the repair facility directly, which was nice. Their reps were knowledgeable and really helpful. Making payments is easy. There was a small down payment, then I made a monthly payment for a set period of time. I will definitely use Endurance again if I purchased another used vehicle.

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    Customer ServicePrice

    Reviewed Sept. 22, 2018

    I have a 2012 car and my warranty ran out. I wanted to be prepared for any large repair that may come about and looked at three companies. Endurance was very helpful and the cost was right. Also, they didn’t talk in circles like people sometimes do. They gave me the basic information and answered my questions clearly, which was easy to understand. One of the other companies I spoke to was very pushy and didn’t really answer my questions. Paying Endurance was easy too. I put the first down payment down, and I’m paying monthly on the rest.

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    Reviewed Sept. 22, 2018

    I recently purchased a Ram 1500 and it didn’t come with a warranty. I decided to get it covered with Endurance. It was easy to get the whole thing going. The Endurance reps were helpful. Also, making the payment was easy and it took me 30 minutes to process my warranty.

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    Customer ServiceCoverage

    Reviewed Sept. 22, 2018

    I had an extended warranty on the previous four vehicles that I've had. When it was time to get a new vehicle, I had an existing five-year plan and I was only two years into it. But Mopar would not turn it over. They said they would give me a certain amount of money back instead. My initial intent was to take that, sign it and then send it back to them as a deposit on the new plan. Only, I had paid $4,000 for a five-year plan. Then two years later, they wanted $5,500 for another five-year plan. That was not really acceptable so I started shopping around. Out of five different places, I found that Endurance came to be the best I could get an assessment on.

    They had all the coverage that I wanted for a lot less than Mopar was offering. The representative also understood exactly what I was doing and why I was doing it. He even offered a couple of little extra tidbits here and there. So I was quite pleased with his customer service, expertise, and knowledge of the product that I was looking for. He was highly professional. But I had told him that I would probably end up paying it all at once. Then I found out that I couldn't because of the delayed remittance date with Mopar. I was supposed to get a $2,100 check back so that I can pay the whole thing off and be done with it. I sent Endurance an email asking them to get in touch with me. But the representative hasn't.

    Then a couple of days later, I got a snail mail saying my next payment of $145 was coming up. That answered the question that I was gonna ask him. But I would have also asked him if I could send more. I read in the stuff that they sent me that I would still get another bill for the following month though. They probably take any additional remittance a customer makes off the back end. But I've sent $500 down and I'm hoping to make two $145 payments in the monthly then the balance would be remitted as soon as I get the check. But other than that snail mail, there has been no follow up of any kind from anybody. I don't know if that goes to the individual that spoke with me and not to customer service per se. But it reflects upon the company as a whole. Otherwise, I've gotten top-of-the-line customer service so far.

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    Tech

    Reviewed Sept. 22, 2018

    Endurance seemed to be the highest rated auto warranty provider online. Their reps were very open. They answered all my questions and made sure I was aware of what was going on. I would recommend Endurance.

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    Reviewed Sept. 22, 2018

    I was buying a used car so I decided to look into acquiring an auto warranty and ended up with Endurance Auto Warranty based on reviews. They were better than the ones that I was looking at. Their reps were pleasant and knowledgeable, and I just have them do an auto-deduct for my payments.

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    Customer Service

    Reviewed Sept. 22, 2018

    My auto warranty ran out and I figured I was gonna get it with the purchase of the vehicle but I decided not to. With things that happened and my luck, I wanted to have it, just in case. I pulled Endurance up on the internet and I called them. I liked what they had to say and it was a nice experience with their rep. Also, it was very easy to set up or make payments for purchasing the warranty.

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    Reviewed Sept. 22, 2018

    I bought a new used vehicle and I wanted to cover it as far as the engine. After doing some research, looking at reviews and comparing costs I decided to get it from Endurance. They talked to my wife. The rep pretty much broke it down for her and setting up the payment was simple. I would definitely recommend the service to another person.

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    Customer ServicePrice

    Reviewed Sept. 21, 2018

    Go with Endurance. They're great. They're doing a good job and their prices are really reasonable. When my warranty was going out and I was talking to one of the guys at the dealership, they told me I could see Endurance and buy some more coverage. I did my research and Endurance kept popping up at number 1. I signed up with them but I got rid of it because I sold my car. When I was signing up, I had beautiful interactions with their rep. He filled me up with all the details, answered all my questions and he sent me an email.

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    Price

    Reviewed Sept. 21, 2018

    I'm planning on keeping the car until the wheels fall off so I needed extra protection. The rep of Endurance Auto Warranty answered all my questions. They gave me two more years for a lesser price.

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    Customer ServiceCoverage

    Reviewed Sept. 21, 2018

    The warranty on my car was about to expire and a ConsumerAffairs agency kinda gave me a referral when I was looking. The reps from Endurance were friendly, very helpful and explained everything. So, I kinda understand everything that I’m allowed to do and not allowed to do. Also, there were a few things that I didn’t ask about coverage that they informed me about. They told me what I was and wasn’t entitled to have fixed. I got the Platinum program and they take the payments out of my account monthly. Everything is working fine with their customer service so far.

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    Reviewed Sept. 21, 2018

    The warranty was out for a car I have for five years. So I needed a new one ‘cause I wasn’t planning on getting another car too soon ‘cause there’s not enough to pay for one. I also don’t money to get things fixed in case something breaks down. I tried Endurance's deal and their specialists were great. They told me the cost of the extended auto warranty, what I had to put down, and what my monthly payment was. I would recommend them to anybody.

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    Customer ServicePrice

    Reviewed Sept. 21, 2018

    I went with Protect My Car originally but we had to pay the company and not to the place that did the work on and I didn’t wanna do that. I found Endurance on ConsumerAffairs where they were number one. However, their quote came out to be different than it was when I got the policy. Nonetheless, the payments were easily set up to my credit card. My interaction with their customer service when I got my ID, cards, and that kind of stuff was much better. They're professional about what they're doing.

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    Claims Handling

    Reviewed Sept. 21, 2018

    I wanted to be protected if anything were to happen, so I looked into getting an auto warranty. I looked up Endurance Auto Warranty online and I looked at their ratings. The rep was very helpful and answered all my questions. He was professional and courteous while assisting me. Making the payment for purchasing my warranty with Endurance was fine and easy, but their true colors would come out when and if ever I have to make a claim with them. Based on the purchasing experience that I had, though, I would definitely recommend them.

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    Price

    Reviewed Sept. 21, 2018

    Auto parts are getting expensive so I needed an auto warranty. My lady friend had dealt with Endurance Auto Warranty and she told me about them. I signed up with Endurance for a bumper-to-bumper plan. The rep was helpful and professional. He told me the details of what was required and took me through the proper steps. My payments for the warranty come straight out of my account. Having a warranty is really valuable because if anything goes wrong, I can call Endurance. They're good people to go to and I would recommend them.

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    Reviewed Sept. 21, 2018

    I just purchased a car and I wanted to make sure that I wouldn't have to worry about anything until it was paid for. So I looked into auto warranties and saw that Endurance had good reviews. They also offered a seven-year note, which was good. Purchasing the warranty went really easy. I paid in cash so I got a discount and that really made me happy.

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    Customer ServiceCoverage

    Reviewed Sept. 21, 2018

    Endurance's rep gave me a call and he was a nice guy. He talked me through everything. I just bought a Cadillac and my husband had already picked out what we needed. The rep was very informative. He told me everything that was gonna happen as far as my payment and how long, how much and what was covered and what was not covered. So, he was very knowledgeable of what he was selling. He did a fine job.

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    Reviewed Sept. 20, 2018

    I’ve had extended warranty on all of my vehicles and I needed to get one on my Cadillac. I had a good experience purchasing my warranty from Endurance. The salesman was upfront and thorough with me. He let me know what I was getting with the warranty, so I was satisfied. He was a good salesman. He did a great job. I haven’t had any problems as far as getting the quotes and getting my payment for the warranty. So overall, they are an outstanding company. I’ve been telling all my mates about them.

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    Price

    Reviewed Sept. 20, 2018

    I do a lot of miles on my Chevy Malibu and I wanted to keep it covered. I was looking for a standard under-the-hood, electrical warranty and I was informed that it is a good price. I have a friend who has Endurance told me about their warranty, so I thought to give it a try. The rep who I worked with was good and well-informed. It is very easy and manageable with the payments as well, so I'm very satisfied. Having an extended auto warranty is very valuable. I'm enjoying the benefit of being with Endurance and I’ve recommended them.

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    Customer ServiceCoveragePricePunctuality & Speed

    Reviewed Sept. 20, 2018

    Endurance had the most coverage and the best quote at the time. Their response time was very quick, and it was much quicker than anybody else and the rep gave me the best price upfront. I called somebody else and they gave me a price. When I told them I would call them back, they said they could knock $100 off of the price. I wondered why they didn’t give me the best price upfront, but Endurance gave me their price upfront.

    Everything was good with the sales rep and he answered all my questions. But when my wife called him to give my credit card, he didn't return the calls. So we just went on with it and I searched the documentation to get my answer. I wanted to make sure that the hard top retractable roof was covered and left a message for the rep and I never heard from him, but that was after he got the money. But Endurance's customer service was very good, quick and prompt. They took whatever time needed to answer my questions and assured me that everything was covered, so that put me at ease.

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    Reviewed Sept. 20, 2018

    I was going to keep my 2013 Honda Odyssey longer than I usually do so I looked into an extended warranty to make sure it was reliable. I was looking at something as much as bumper-to-bumper as I could get. I researched online and some of what Endurance had were the top-rated ones. Their rep was very knowledgeable and answered questions. He took plenty of time to make me feel comfortable with my purchase. It was also very simple to make the payment.

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    Customer ServiceCoveragePrice

    Reviewed Sept. 20, 2018

    A bunch of my friends had Audis and they had trouble with different parts, so they told me to get a warranty because it would save me so much money in the long run. The place where I bought my car suggested some other place, but it was way more expensive. Also, all of the reviews online said that they didn’t cover things or they were all just really negative reviews. Endurance was rated as the top company by the Better Business Bureau, so they seemed way more trustworthy. The people from Endurance were super helpful on the phone. They told me pretty much everything I needed to know and they were so friendly. It was great.

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    Reviewed Sept. 20, 2018

    I have a Lexus and its warranty was about to run out. I wanted to continue the warranty. I looked at a number of companies and decided Endurance was the best. I worked with Sean. He did a great job. He was a good spokesman for Endurance and had a convincing argument.

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    Customer ServiceTechPrice

    Reviewed Sept. 20, 2018

    When I bought a used vehicle and the dealer's price was too high, I Googled different extended warranty companies and Endurance Auto Warranty's came out on top. Customer service was great. I just got the confirmation letter two weeks ago and I'm waiting for Endurance to send me a card for use for any warranty issues, but everything else has been great.

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    Reviewed Sept. 20, 2018

    I like the comfort and security of having an auto warranty. Endurance offered a better package than other providers so I went with them. Their online system for making payments is pretty neat. Overall, I think they provide a good warranty.

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    Refunds & Payouts

    Reviewed Sept. 19, 2018

    I canceled my policy in June. It took them over a month to cancel it completely. I had to cancel the debit card that was used for this transaction because even after I canceled they still tried to run my card for a payment. I talked to I don't even know how many RUDE PEOPLE about my refund. I was told I could get back at any time of 190.80 then was finally able to speak to someone that told me I would get 125.00 back in 5 wks. Seriously it takes you second to rip money out of my account for some bogus warranty but it's gonna take me 5 wks to get my money back. What a joke. Even if I did consider an extended warranty it certainly wouldn't be through this company!!!

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    Reviewed Sept. 19, 2018

    I just bought another car and I usually invest into warranty with my cars. I went on a site that had checked out Endurance Auto Warranty. Endurance had a 5-star rating, so I went with them and the purchasing experience I had was fine. The rep was very informative, professional and courteous, and it was very easy for me to make payments for purchasing my warranty.

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    Reviewed Sept. 19, 2018

    I wanted my car protected and I decided to go with Endurance Auto Warranty from what I could see about their ratings on the internet. The rep and his professionalism were okay. I figure the dealership will walk me through the claims procedure if I ever have to use my warranty. But I have to get prior permission from Endurance to have any work done. Also, the repair has got to be done through an ANC-certified mechanic and then from there, it’s between the dealer and Endurance.

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    Customer Service

    Reviewed Sept. 19, 2018

    I bought a new car and I wanted peace of mind to have my car last a little longer than three years. I got online and looked at the top three auto warranty providers and found that Endurance was rated number 1. They also returned my call first so I went with them.

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    Reviewed Sept. 19, 2018

    I saw Endurance as one of the best extended warranties. When I looked on AARP, it came up as well. It was also accredited with the Better Business Bureau. When I was signing up, the rep who helped me out was good. He gave me a lot of information and that was helpful. When I started looking over the contractor agreement, it was sounding familiar, so it went okay.

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    Reviewed Sept. 19, 2018

    I have a car that has high mileage. I started looking around on the internet for auto warranty providers. Eventually, I found Endurance and went with them. Signing up was fairly easy. Also, setting up payments for their warranty wasn't hard. I just do direct deposit on my credit card.

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    Reviewed Sept. 19, 2018

    My car it was acting up so I needed a warranty for it. Endurance Auto Warranty sounded okay so I went with them. But the reps didn't tell me all the information when I was purchasing my warranty. They told me all of it once I had to pay after I had purchased my warranty. They told me that I would have to wait and it would take 30 days or 1,000 miles of driving before my warranty would come into effect. Endurance needs to tell people ahead about the policy's details.

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    Reviewed Sept. 19, 2018

    I got my Scion xB 2011 covered with Endurance Auto Warranty. I really wanted to keep my car. It was sold at a 100,000 miles over a 100. I know around this time period, the car starts breaking down because it's almost 10 years old. So, I figured it'd be a good idea to get a warranty. I did a little bit of research by looking on the internet at first, and it said that Endurance was the best company for it. Their guys were cool. They explained everything to me.

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    CoverageTechPrice

    Reviewed Sept. 18, 2018

    I purchased my warranty on Aug 10 and I was able to use it on Sept 10. When I took my 2012 Dodge Ram 2500 with 112,000 miles on it for service at the Dodge dealership everything that the truck needed fixed/replaced wasn't covered by the warranty. The emission system, module, EGR valve, 02 sensors and a drivetrain seal leak weren't covered, my out the door cost 3 days after I dropped the truck off was $3,200. What a shock that was especially when I thought it would have all been covered under the warranty and a $100 deductible. When I called Endurance the rep I spoke to was nice but said that only engine and drivetrain components were covered and she did pay the next month's payment of $119.00 for me but that was all the help I got.

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    Customer ServiceCoverageTechPrice

    Reviewed Sept. 18, 2018

    The dealership usually charges a bit more for an auto warranty since they’re just a third party so I didn’t like getting directly from them. I’m on active duty and some recent changes to the Military Lending Act prohibits the use of GAP. It kinda got me thinking that I should get some kind of extra protection on the vehicle. I looked into some insurance policies out there and I saw a lot of good reviews from Endurance, so I decided to go with them. Their rep was very knowledgeable and helpful. He broke down the various levels of policies that they had and tried to address it specifically with my vehicle which had xLine D features. This policy would cover those kinds of things. I talked to a lot of people in call centers that don’t really know their product that well but this person was spot-on.

    Someone from customer service called me a week after for a follow-up to make sure that I didn’t have any other questions. When I paid for the warranty, it was nice that they gave me a discount for paying in full, upfront as well, instead of doing a payment plan. It was a very painless and easy purchase. Endurance was affordable and had the right amount of coverage compared with the overall price and the length of the policy. It was a great experience and peace of mind for not a lot of money.

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    Reviewed Sept. 18, 2018

    My truck is a little old and repairs can be costly. Deciding to look into an auto warranty, I went online and read the reviews, and I looked at the Better Business Bureau rating. I did my conclusion at that and went with Endurance. Their representatives were very helpful, knowledgeable, and answered the questions that I needed answered.

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    Customer ServicePrice

    Reviewed Sept. 18, 2018

    Endurance offered different packages, and I ended up taking the top one. I didn't get any real pressure from them. They called me and I told them I wanted time to think it over because I was getting some other calls. They called me back after a couple of weeks and I asked them some more information of what they have. They started going over the different plans, and they went below what I have and what it was excluding versus what I was getting with the other plan. It was a no-brainer. It cost me $10 more a month for the duration of the contract. I have the better plan.

    They also sent me information and emailed it, and they turned around and sent me a letter with some more information in it, and then they sent the actual packet with a membership card. So they did an awful lot on their side after I signed up. The rep did a very good job because I wanted to know what I had to put down and what the terms were and keeping everything down to a reasonable point. He worked it out to the best he could on all ends for me. It's all carved in stone now, so we're good for another 100,000 miles.

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    Customer Service

    Reviewed Sept. 18, 2018

    Endurance had really good ratings when I checked online. The rep that I dealt with was able to answer my questions pretty good.

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    Claims HandlingTechPrice

    Reviewed Sept. 18, 2018

    My truck is too expensive to replace. I've had it out of warranty for a long time so I thought I'd better take precautions. Endurance was the highest rated provider online. I went to them and told their reps what I wanted. They went over the benefits of the warranty and explained how to file claims.

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    Price

    Reviewed Sept. 18, 2018

    The price of my car and its mileage and year were the reasons for my decision to put a warranty on it. I was more concerned about the big items such as the engine, the transmission, or something electronic that wouldn't be easily fixable. Endurance Auto Warranty was the first warranty provider that came up on Google, so they were the first company that I called. I had a good interaction with the rep that helped me purchase the warranty. He was very detailed and explained to me the benefits and plans. But I cancelled my warranty because I wasn't gonna be able to make the payments. The value of having an auto warranty depends on the price of the vehicle and on whether or not it makes sense to spend an extra couple of thousand. In my case in particular, it would have been valuable.

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    Coverage

    Reviewed Sept. 17, 2018

    I did not like their service, so requested them to cancel my coverage. As they said, I sent the release form with my signatures on them 2 weeks ago still they did not cancel the policy. They don't pay for repairs all they want is our money. Stay away from this horrible warranty services.

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    Reviewed Sept. 17, 2018

    I was choosing from three warranty companies and Endurance turned out to be the better one. They were kind, answered all the questions and they sold me on it.

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    Verified purchase

    Reviewed Sept. 17, 2018

    My wife's INFINITY QX60 got a bumper-to-bumper coverage now. I just got it extended so when the other one will go away, there will be some added coverage for my wife. I did a research on the internet and Endurance was rated highly. Their rep was very informative. He talked about the different cars we'd use. We talked about the terms and the years as well. He was a helpful kind of guy.

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    CoverageTech

    Reviewed Sept. 17, 2018

    I've always believed that a warranty can pay for itself after one trip to the dealership. I talked to a few different warranty companies to get one of my own and Endurance worked with me on the price. However, I feel that their rep misled me to just to finish everything. At the time, I wanted one of two plans and he tried to get me into a lower plan where my monthly budget was. I then told him that I didn't want anything below whatever warranty plan I selected.

    So, he offered me two or three other plans and again I told him that I didn't want those and I explained the coverage I'm looking for. He then said that one of his plans was equal to the one that I wanted. At the time, I was sure that what I wanted covered seals and gaskets but then we ended up closing on a plan that didn't cover those. Though setting up payments was fine, I still think that what they did was a little bogus.

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    Price

    Reviewed Sept. 17, 2018

    I purchased a Porsche with very low mileage, so I knew it was gonna be a safe bet. But if things would go wrong, they would go sideways big time and the car was gonna be very expensive to fix, so I looked into getting an auto warranty. After looking up some consumer review websites and Better Business Bureau, I went with Endurance. I ad a very good experience with the rep that I dealt with who was very logical, gave good options, and explained what was going on. On the whole, I was very satisfied with my purchasing experience.

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    Claims Handling

    Reviewed Sept. 17, 2018

    The vehicle that I purchased didn’t come with a warranty. So, I want to make sure that it is covered. I compared a couple of warranty providers and Endurance was the one that I wanted. I had an easy experience signing up and getting my warranty started. Their rep explained the benefits and how to file a claim. Everything seems to be going fine.

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    Customer ServiceCoveragePrice

    Reviewed Sept. 17, 2018

    Endurance was my best choice. They got friendly pricing for a coverage. I bought a 2014 Lexus. It's a luxury car and I got a good deal on the payment. Everyone's been helpful, too. Their rep told me everything I needed to know. He broke down everything telling me how long I would be covered and what it covered, so I understood everything. After I set up and they sent the mail with the coverage card, I was confused on how to log in to my account. I wanted to change my automatic payment. So, I called customer service for that and they helped me out. I would definitely recommend Endurance.

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    Reviewed Sept. 17, 2018

    My car is old and I wanted to make sure that it is covered before it passes, so I looked into acquiring an auto warranty for it. I was looking for the major things to be covered by my warranty and as much as I could get out of the payment. The fact that I did business with Endurance Auto Warranty means they were good. The expertise and knowledge of the reps were very good. It’s very easy to make the payment for purchasing my warranty. They just take it out from my account. To file a claim, I would let the mechanic call Endurance and they would tell him if the repair is not covered. Having a warranty on my vehicle gives me peace of mind.

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    CoverageTechPricePunctuality & Speed

    Reviewed Sept. 16, 2018

    Having a warranty on the vehicle is very valuable. But the dealership that I went to did not offer it and I did not have one from the get-go. I was looking for a good warranty because everybody knows that repairing a vehicle is extremely expensive. In fact, I've had a massive fuel pump failure before that cost $10,000. Endurance Auto Warranty was the first warranty provider that popped up that had the best rating online. Their rep was very good and professional, answered all of my questions, and was quick. Specifically, I had in mind a bumper-to-bumper warranty that would cover the whole car. I ended up getting exactly what I wanted and I'm very pleased with the coverage that I got from Endurance.

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    Customer Service

    Reviewed Sept. 16, 2018

    Endurance is a decent company. But after further review of how they work and everybody else for that matter, I calculated that I could take care of my vehicle on my own, so I cancelled it in the first 30 days. I had a fair experience with the customer service team when I called to cancel.

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    Customer ServiceClaims HandlingTechRefunds & Payouts

    Reviewed Sept. 16, 2018

    I plan on keeping the vehicle and if something major goes wrong, I’d rather not have to pull the repair cost out of pocket. Endurance Auto Warranty had good reviews and I could go to my own dealer for repair services. The reps that signed me up for my warranty were very professional. They answered my questions and my experience with them was good. I call in to make payments for my warranty and the payment process is easy. The reps explained the whole process of submitting claims to me and that is easy too. On the whole, I've had a nice experience with Endurance.

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    Reviewed Sept. 16, 2018

    Endurance seemed to have the best deal when I was shopping around on the internet. Their reps were friendly, very knowledgeable and courteous. They did a great job, and I got all the information in the mail.

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    Verified purchase

    Reviewed Sept. 16, 2018

    I have an old Chevy Avalanche and I wanted to make sure it's covered. I talked to Endurance and their rep was very knowledgeable and helpful. He told me that I would get an oil change for the first 30 days. Furthermore, arranging payments was easy. I just gave them my credit card.

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    Customer ServicePrice

    Reviewed Sept. 16, 2018

    My warranty was about to expire and I needed to have an extended warranty on the vehicle in case of any kind of mechanical breakdown. I went online and I saw that Endurance provides extended warranty. I called them but I didn't know what I was getting. I was called in to talk to them and they told me about all the options they have. They also sounded like they had a good quote.

    My experience with their reps was very nice. They were knowledgeable and if they didn't know anything, they'd tell me. I was also told that if I have any kind of breakdown, I need to call them, take the vehicle to a facility and pay $100 out of pocket. I've also told my friends about the information I received from Endurance and spread it on to them.

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    Price

    Reviewed Sept. 15, 2018

    The Endurance rep that I spoke to was straight to the point and very informative. He helped me describe what type of security I would receive and how simple it was to apply for the services. And they were affordable most of all. I feel very good about the payment plan because it's the only plan that I could be able to afford.

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    Coverage

    Reviewed Sept. 15, 2018

    The full coverage warranty on my vehicle had expired so I decided to get a warranty. Endurance Auto Warranty was listed number one on a consumer review website so I went with them. The rep was professional and very accommodating, and he explained everything to me. I wanted a bumper-to-bumper plan and that was what I got. I haven't received any statement yet, though, and I hope they bill me. I haven't seen my bill yet, so I am not sure if they have the billing cycle set up correctly. Still, I would recommend them.

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    Customer Service

    Reviewed Sept. 15, 2018

    I wanted a warranty on the Jaguar that I bought. I've heard that Endurance was more reliable than the others. When I was purchasing a warranty from them, I spoke with a person that was very rude and ugly, and he hung up on me. It made me mad, and I called back and got some other guy who handled the situation. He was very polite. I ended up cancelling the warranty though. I only had the car four days. It had problems and I returned it back to the people I bought it from. And then, I ended up buying a brand-new car with a new warranty.

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    Coverage

    Reviewed Sept. 15, 2018

    I have high mileage on my vehicle and I wanted something that could cover major repairs on it. I looked for a warranty and went to Endurance. Their rep was very informative and setting up payments for the warranty with the company was not difficult at all.

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    Customer ServicePrice

    Reviewed Sept. 15, 2018

    Endurance is a good company to try to get an extended warranty with. They try to work with people to help them get affordable rates on warranty, so I would definitely recommend it. My brother looked into Endurance for me. He told me that they were the number one service for extended warranty, so I figured I'd go with them. When I was getting set up, I talked to Kathleen. She called me when I just got the car and I thought I would call her back but she called me back. She tried to help me get to a good price where it would be affordable for me. She was very good. She helped me out a whole lot. I never had to have to use the warranty but I feel like if I have to use it, it'll be very helpful and good for me to have, so I have no complaints. Endurance should keep doing what they are doing.

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    Customer ServiceOnline & App

    Reviewed Sept. 15, 2018

    If anything went wrong with the car, we wanted to make sure that we could get the repair services and this would be affordable. We had some warranty companies in mind, but when I went on the Better Business Bureau site, Endurance Auto Warranty came up at the top and we got a warranty from them. Making the payments for our warranty was easy. I've been doing the payments online and navigating through their website is very easy.

    The reps that sold us the warranty were very good and professional. Some people that we call are very nasty or they don’t wanna answer our questions, but the Endurance reps answered all our questions and they explained everything very nicely. I had to call them when I had to change my payment date because I’m on a fixed income and they were very nice, polite and understanding. I explained to them that the income from my social security comes in at the third Wednesday of the month, which could be any day from the 15th to the 21st, and I couldn’t say if it will be there on the 15th. So, they took me off the auto-pay that I had been on and now all I have to do is call them at the payment date. That was very good and I really liked it. Having a warranty on our property is much needed and I really value it because it gives peace of mind.

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    Customer ServicePrice

    Reviewed Sept. 15, 2018

    When I checked ConsumerAffairs, Endurance got relatively good ratings. Their customer service was great, especially when it came to haggling prices. They were looking to give me the lowest deal as possible.

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    Customer ServiceCoveragePrice

    Reviewed Sept. 14, 2018

    If you rely on your vehicle for day-to-day stuff and you still owe money on it, then you probably ought to have some protection or something guaranteed on it. You don't want to be out for what you still owe on the vehicle if it goes down. When somebody called me and said that the warranty I had on the car was expiring, I figured I ought to get an extended warranty again or renew it. I didn't really know what company to go with, so I googled it and I came up with Endurance. The rep from whom I purchased the warranty was knowledgeable and able to answer questions. He was also able to give me a better quote than what I've been previously given by another company. While there's nothing wrong with my vehicle right now, I wanted as much covered as possible for in future 'cause I never know what's gonna happen. So, I got a more comprehensive coverage.

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    Customer ServiceClaims Handling

    Reviewed Sept. 14, 2018

    My car’s factory warranty had run out and it already had a couple of things covered by it. This is the first time I’ve ever bought a car warranty and in researching car warranty places, Endurance comes up as being rated close to number one. I also drive 15 to 20,000 a year and the contract from other warranty companies would be about a 2-year length. But with Endurance, they went up to 48,000. Everybody that I’ve dealt with on the phone was nice, straightforward and they answered all my questions without having it hard. They also explained how to file claims and what the benefits are, and setting up the payment plan with them was easy. Everything they did, matched the reviews that I saw and Endurance would be one of the top warranty companies I would recommend to anybody.

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    Reviewed Sept. 14, 2018

    While I was talking on the phone with the representative from Endurance, I was also researching and looking up comments about them. Endurance was listed as one of the top 10 extended warranty companies to go with. The person who I spoke to pinpointed the coverages and she explained it to me based off the reviews that everybody was saying online. So, it was a great experience as far as my initial conversation with the representative. Purchasing the warranty was very easy and smoother than expected. It was just a quick initial payment over the phone. It was a great experience. I highly recommend Endurance and I've told a friend who was looking into getting an extended warranty about them.

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    Reviewed Sept. 14, 2018

    I have been calling CarShield then Endurance came on the line. Their rep, Christopher, said that the payment was 117 a month for the year for my wife's car and that was pretty good for that car. I also got a warranty for my car which is a 2006 and I pay $71 a month for it. So, we ended up going with them. Christopher was pretty good and he explained everything. Getting set up with Endurance was also easy. But they didn’t send out the bill that I wanted. They sent it out in both our names and I wanted it to be just in my wife's name because she likes to pay by check and I’d pay when they take it out of my account. Other than that, it was a good experience and they didn’t force anything on me.

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    Customer ServiceCoverage

    Reviewed Sept. 14, 2018

    I have always taken an extended warranty with my vehicles and last time, I called Endurance because they had a top rating. I have a 2014 Kia so I was gonna extend my warranty but it didn’t work out because they found out I had a 100,000-mile warranty on it so there was no sense doing it. The guy from Endurance filled me in and worked with me so I decided to call back on the truck that I bought. I was looking for the top of the line coverage and he worked with me on my budget so it was awesome. He covered me with a transmission issue that was $2,500 so not having to pay that out was nice. He was great and professional. I have recommended Endurance with everybody I know.

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    Reviewed Sept. 14, 2018

    Endurance is a good company and they're professional. I did research and they offered some good products and services so I purchased my warranty from them. I had a good experience with the representative who was courteous and informative. Making the payments was very easy too. I also wanted more information about the roadside assistance, and they assisted me. They have really good follow-up. I'm glad to be working with them and I'm looking forward to working with them further.

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    Reviewed Sept. 14, 2018

    I was looking for ratings and Endurance Auto Warranty was number one. I have carried them on my last couple of loans on my cars and they have come in handy. Their rep was very informative and I felt very comfortable. They made it cut and clear what I was getting, what services were available and when I would get stuff in the mail. I have a feeling that Endurance will be there for any incidences where I need them. Look at Endurance and get them.

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    Customer Service

    Reviewed Sept. 13, 2018

    I've had my vehicle some time and I don't want to get into car payments. So, I decided to get an extended warranty so I don't have to purchase a new car. I called Endurance twice and the first call wasn't satisfying. The second time I called, I got all the answers I needed and I was satisfied with the rep's expertise. I got a warranty for the bigger parts of the car such as the engine transmission and the transfer case. Making payments for the warranty was very easy once I gave Endurance my vehicle's mileage and VIN number.

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    CoveragePrice

    Reviewed Sept. 13, 2018

    I have a used car that I bought two years ago with 19,000 miles on it. It is a 2015 Nissan Altima and now, it has 29,000. I still have some time to go but I wanted to get an auto warranty before I ran out. I wanted more miles and bumper to bumper coverage. I went through an extended warranty with CarShield then my mom told me they were a rip-off and I found out that they were. So I Googled on the phone and I decided to choose Endurance. They were much cheaper and much better. I also had a great interaction with their reps. They were very thorough and honest. I felt like this was something that I could really be happy with and I will recommend it to my fancé pretty soon.

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    Customer ServiceTechPunctuality & Speed

    Reviewed Sept. 13, 2018

    We had an extended warranty through Buick when we bought the vehicle but that ran out at a certain amount of mileage. So I called down there and asked about renewing it. But the car dealership guy said that it was gonna be a ton of money for us to get a warranty through them for that amount a month, and it would only be for a short more amount. Then he went off the recorded and told me to go to Endurance. He said that he deals with a lot of warranties and he's heard only good things about Endurance - super easy to deal with and great customer service. He refers them to everybody who comes there but can't get a warranty through Buick.

    Working with the Endurance rep was super good, easy and quick. He explained everything in detail but not with a bunch of speak that I didn't understand. It was real pleasant. He was a real no-rush experience so that was good. He answered all my questions and I didn't feel like I was being upsold. What I got was what I wanted. Then I set up my payment plan, which was perfect for what I wanted. It can't be beat.

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    Customer ServiceCoveragePrice

    Reviewed Sept. 13, 2018

    I have been seeing commercials about auto warranties. And as I was looking to purchase a car, I was trying to compare it to the warranties that the dealership offered. In my searching, Endurance was the one that came up on the Google search a lot. I read through the reviews, and they seemed reputable. So, I decided to give them a call. I first did an internet thing, and then they called me. I missed the call, so then I called them back.

    The gentleman I talked to said, “We offer this kind of service. It’s bumper-to-bumper, four years.” He also said, “If you make a down payment today, then we will reserve your spot.” And then I asked if I could call back and he said, “No. You have to do it today in order to get the $119 down payment.” So, that was the only thing I thought was a little bit pushy. But other than that, it was okay. He was knowledgeable. He was able to tell me the things that they cover. He told me the stuff that was in between all warranty company contracts and the reason why they put in standard stuff. He said, “We won’t cover preexisting issues and stuff like that.”

    I ran into an issue where my financing fell through with the car. I was a little premature in getting the warranty, so I ended up having to cancel so I can locate another car. So, I was able to call them. The lady that I spoke with was very helpful and then she ended up issuing me a refund and told me to give her a call back when I found something. All in all, Endurance is a reputable company and their pricing seems fair.

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    Reviewed Sept. 13, 2018

    When I purchased my vehicle, I was looking at various warranties through the dealership and outside and Endurance Auto Warranty seemed to be more comprehensive and provide longer coverage. However, there wasn't a lot of options. They're at least the 1% of a lot of options. I was looking for big, particular items and some of the electrical but they just start you at the top and try to keep you there.

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    TechPrice

    Reviewed Sept. 13, 2018

    My other cars have some warranty but when I bought this new car, it didn't come with any. I bought Endurance from the dealership because when I was talking to a guy, he was good and he gave me discounts. I got the 60,000 miles and they're going to charge me $100 every month.

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    Customer ServiceCoveragePrice

    Reviewed Sept. 13, 2018

    I bought a new car and wanted to put a warranty on it. It's not a car we plan on keeping for a short period of time. Endurance had the best coverage for the best price and their rep was very knowledgeable. I asked some scenario questions and he answered those thoroughly. So, he was good. I was initially to pay full but my credit card thought it was a fraud protection and blocked it. When I called them back, for some reason, they set me up in a monthly payment instead of doing it in full. But they're not charging me interest or anything on it so I might as well deal with it monthly. Also, it's doable.

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    Customer ServiceClaims HandlingCoverage

    Reviewed Sept. 12, 2018

    Endurance Auto Warranty is the worst place to get a warranty from by far. Their customer service is very rude when I have my truck in the shop because it wouldn't start. They denied my claim would not give me any explanation and would not cover anything. It is a rip off. They have no problem taking your money but have a big problem when you file a claim to get your vehicle fixed. Anybody out there this is the worst place to get a warranty from hands down.

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    Reviewed Sept. 12, 2018

    My warranty ran out and my car needed a backup. I looked around and Endurance was the best one for me. The rep went over the warranty thoroughly that I can understand. He was really good about that. I had to buy the warranty because it was the best for my budget and for my budget, it was a good deal. However, I have to wait for a couple of months for it if I have any problems.

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    Customer ServicePricePunctuality & Speed

    Reviewed Sept. 12, 2018

    I kept getting multiple phone calls from people from different places saying that my auto warranty was gonna expire soon and that got me scared. Endurance was number 2 of the top companies when I googled, and their representative who I dealt with was very knowledgeable. For every question that I threw at him, he understood and found out and gave me the answer very quickly. I felt very comfortable when I purchased. It was also easy to make the payments. Overall, I had a great customer service experience and their rates are very affordable.

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    Reviewed Sept. 12, 2018

    My old warranty had recently expired so I wanted to make sure we still had coverage on our 2012 Chevy Cruz. Having an auto warranty is very valuable and Endurance came up as the top when I googled top warranty companies. Everything was easy and went really well when I signed up. The representatives explained everything well and they made me feel comfortable about signing up. Setting up the payments was easy too.

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    Coverage

    Reviewed Sept. 12, 2018

    I pulled Endurance Auto Warranty up on the internet and it was rated high up on the top running site. Their rep gave me a lot of good information. They were great. The coverage is very valuable, especially because of the type of car I have.

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    Endurance Warranty Company Information

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    Company Name:
    Endurance Auto Warranty
    Address:
    400 Skokie Blvd.
    City:
    Northbrook
    State/Province:
    IL
    Postal Code:
    60062
    Country:
    United States
    Website:
    www.endurancewarranty.com