CarShield Reviews

CarShield's enrollment process was easy. I was impressed with the price for what you get. The representative that I spoke with not long ago was very knowledgeable. I did a claim for our oil pan. They had to replace it. It was warped. The claim was approved the same day that the Chevrolet place turned it in, and it took them three days to get it fixed. Overall, having this protection plan gives me less stress when driving.

CarShield is worth it because our cars would break down. If you're out of cash when that happens, you can get it repaired thru CarShield and you wouldn’t have a lump sum of money to take out. Plus, they could give you a rental car and pay for it while you're still stuck wherever you are. Then, they cover any repairs in your car, except for oil change. I have been with them for four months now and the customer service rep I spoke to was very knowledgeable.

My car's coolant system started to overheat on the Friday evening before Labor Day weekend (9/4/2026). My dashboard flashed "engine overheat" alert. So, I pulled into Publix parking, popped the hood. The coolant reservoir was empty. I refilled it, picked up some groceries and drove home.

The customer service was pretty good. The claims process was great. The coverage was a little less, but that's all right.

I heard from a serviceman that I went to that my vehicle tended to have problems. So, I wanted to make sure I covered the problems. When I was calling around about warranties, I decided CarShield was the best one to do. The sign-up was easy. Their explained to me about some of the other warranty places and how they work.

You can't go wrong with CarShield. Since I don't like shopping and they were the first place that I called when I needed an extended warranty, I signed up with them. I've submitted a couple of claims and they were on the money. They did what they said that they would do and I was very satisfied. But I canceled my contract today because my truck got totaled. If my truck hadn't got totaled, I would still be a client. Overall, our relationship was great and I enjoyed them. They took care of me.

I began with Carshield late last year. I purchased the vehicle used, so I was a little hesitant on having a good warranty for the vehicle and my daughter has Carshield. When I placed a claim for the tie rod, I called the number, and they referred me to a repair place. Our interactions were very good. The process took four days and it went very well. On the other hand, I keep getting stuff for the home extended warranty and I keep saying, “No, no, no.” Having too much ads for that is a little irritating.

Needed front steering control arms replaced as they are worn out evident by the hard bounce when going over bumps and squeak, creaking noises heard when turning. CarShield adjuster repeatedly asked for additional proof the shop had already provided. The shop ultimately told me they would not be able to continue with repairs due to the difficulty working with car shield. I was charged $195 for the documents sent to car shield with nothing to show for it. This is unacceptable.

My cars no longer have their manufacturer warranty. A couple of vehicles I have have known issues that occur, and I want them to be covered in case those issues do come up. I got a 2021 Ford Expedition and a 2014 Ford Focus covered with CarShield. I had no problems getting signed up. I hate to be mean, but their reps were English-speaking. I didn't have to try to understand them or them understand me. So, it was good customer service. I’d give them a 5 on that. CarShield offers good discounts for veterans. I got another discount for being a member of USAA. On my 2014, they gave me new car coverage because it had low miles on it, which I thought was really cool.

The signup process with CarShield was easy. I have a 2019 Toyota Tacoma and the extended warranty saves me money from repairs. It’s working and people should get it. The cost is a little high but it’s understandable with the way that the world is today.

I thought CarShield had a good reputation, so I went with them. As far as claims with them, we had to have motor mounts replaced on our Audi Q7 because the ones around there were cracked. That was a hazard because we didn't want the engine to bust loose. The repair facility which specializes in Audis and Mercedes got approval from CarShield's office to do the work. They did the work, and I'm happy. The repair facility did all the coordination. I just gave them the information from CarShield, member number, and they did all the contact. They called me one day and said, “Hey, it's been approved. We'll order the motor mounts for you.” I've been totally happy with the experience I've had. I ended up having to pay a little bit more out of my pocket for the repair, but it was still very reasonable.

Excellent customer service. Provided great options to handle matter.

I purchased a truck from a co-worker that already had 250,000 miles on it, and CarShield was the only company that would provide coverage for the vehicle. The truck runs well, but it's in the shop right now because it's having issues when I turn on the air conditioning. Sometimes it makes the engine sputter and die. As long as I don't run the AC, the truck runs strong and shifts smoothly. I've been covered by CarShield for about four months. The sign-up process was fairly easy. They asked some basic questions about the vehicle, and because of how many miles were on it, I only qualified for one package. It covers me up to $10,000, which is fine because I'm not looking to soup the truck up. I just want to keep it running and keep the engine strong.

I've been a customer with CarShield for a couple months and my experience is going well. The plan that I'm on is everything I was looking for. I have received the hard copy of my contract and handbook in the mail. Everything's been perfect. CarShield is a 5 out of 5.

I got to checking out CarShield and they seemed like they were the best. They were also cheaper than other providers at the time. I have them for a little over a month and when I signed up, my experience was good. I hope I don't never need the warranty, but if I did have problems with my car, I'd be ready for them.

I had good experience with CarShield. I had CarShield years ago when I had my new car, and they did me good, so I just got back with them. Their reps were good. They told me everything was good. Everything they said was honorable. CarShield is fine. I have nothing negative to say about them at all.

I have been with CarShield for two years. I was gonna go somewhere else that would give me a better monthly rate, and CarShield beat that rate. So, I stuck with them. Everything's great so far. Filing a claim was smooth.

I had an extended warranty by GWC, and they wouldn't fix anything I needed. So, I switched to Carshield. It was the first website on the search engine and when I called them, they said, “After three months, we'll fix your sunroof and EGR system.” The price is okay, but I didn't shop around for price because I wanted somebody that would cover the repairs I needed done. Signup was smooth and the person who signed me up was really pleasant and answered all my questions. I told them what I needed, then I gave them my credit card number, and the payments started coming out immediately. Now, I'm still waiting for another half a month, so I haven't had any work done yet. I highly recommend Carshield.

So far good experience. Just a phone call I made yesterday. Now that was to update my mileage which I was told I didn’t need to do so but as long as y’all do what y’all saying and I pay my bill we should have no problems. Thank you so much, CarShield but I don’t know my contract number right in front of me so you guys can look it up. Thank you so

I have a bumper-to-bumper coverage with CarShield. The sign up process went fine. Their rep was really nice and helped me a lot. I've got a Mitsubishi Mirage, and I got 81,000 on it. So, he gave me the premium plan for it. I would recommend CarShield.

I'm changing from CarShield to a different company. Even if I have had a problem with my car and I'm supposed to have a $200 deductible, my deductible was $350. I'm not too happy about that. The claim was for a turbo sensor. The dealership contacted CarShield. They told the dealer it was higher because they didn't allow for the extra work that had to be done on it. So, it wasn't an easy fix, but they only allow so much. Overall, I just got the runaround. It's cost me more to do business with them than the parts.

I like the benefits that they said come with CarShield, and also the price. The price of the insurance is reasonable. While I have never had to use it yet, I'll rate the sign-up process a 4. The representative I dealt with was good.

Got a call from Carshield a week or so ago. The sales person told me a lot of stuff in a feverish rush to overwhelm me. I said I would like to review the contract to see what is, what is not covered and other things. I requested a copy of the written contract, showing what is and what is not covered in the contract. This is a reasonable request and any buyer should check before buying. The Carshield Agent refused, and told me if I want to review the contract, I have to buy the product first. That sent up an immediate red flag. Buy the policy and later find out it doesn't cover the problem. I replied, "can I cancel if I don't like what I see?" The reply was, "once you buy it, you can see what it covers." Based on this, I will avoid doing business with these people.

I filed a claim with CarShield, but the claim hasn't been satisfied yet. The car is still in the shop. The engine light came on. I was always told that when that engine light comes on like that, do not continue to drive it. I called CarShield, and they told me to have it towed. So, it was towed to Ford, Basil Ford, on June 24th, and it needed some other things done to it that were not covered under the maintenance. I had all of that done, and I paid for that.

I reached out to CarShield by phone, and the application process was very fast for me. I knew that I needed something, so I contacted them to see what they could do. They were very fast, efficient, and professional about everything. The warranty was very fair, especially with the given circumstances and how quick everything was. I haven't utilized the warranty yet, but I fairly enjoyed the services. I have also recommended them to a friend.

I've seen CarShield's commercial, and a friend of mine told me they had it. Another guy said he had it, and they did the work they said they were gonna do when it came down to his car being repaired. So, I decided to take a chance on it. I've only been with them for two months. The guy said if I have a repair within the first three months, I have to pay a $1,000 deductible. But after the three months term, it'll go into a couple of hundred dollars if I need some kind of repair to add to it. I liked the guy. He was very professional. He furthermore convinced me of what I already felt like I wanted to do, and I didn't see a lie when he told me that.

Customer service rep was very kind and helpful. Made sure problem was understood.

I wouldn't recommend Carshield to no one. They had my car at place for 6 months with no rental and still wanted me to pay. How do you let a car sit for 6 months?

Carshield is horrible. Do not purchase their service plan! They will waste your time and money when you have a claim. Even after doing everything they request, including additional testing, they still will not cover the repair. My vehicle has an oil leak in 2 places and they say it isn't leaking enough even though I have to add oil every 2 weeks. To make matters worse, you can't even talk to the adjuster making the decision.

I got the vehicle this year in March, and the dealership got me into a service contract. I wanted to make sure I had coverage because it was my first vehicle that I purchased. I didn't realize until months later that it didn't cover anything, and it was way more expensive than CarShield. CarShield wasn't the only one that I had called, but it definitely covered more. For the price, it's definitely worth it. It's just a better deal. The male that I spoke with was really nice and very quick. He was very informative. Everything was done in 10 minutes. It was very easy. They sent me everything in the mail and all the electronic stuff. When I received the stuff in the mail, it definitely helped clear everything up. So, it was nice. It showed what to do if something actually happens, where to go, and who to call. It was very helpful, and I did keep it. So, that was good. So far, everything's been good.

I've been a customer with CarShield since September of 2023. I've been putting claims in since 2024. We did twice this year. The claims process has been good. The only thing is I get a lot of miscommunication between the service writer and the CarShield. I don't know what they try to figure out. I try to always get the original part, but then there's always a confusion with the original part all the time. So, that's the only problem I have. Other than that, everything's been good. They accept the claim. They work on the claim.

CarShield seemed like they had a good program. They've been in business longer than anybody else. I didn't do a whole bunch of research and I just said, I could afford CarShield, and I was gonna give it a try because some of these repairs are expensive. But what I'm hearing now that I've done some research is, there are a lot of shops that don't like dealing with Car Shield because it takes so long for them to get paid. I just don't know how true that is.

I had contacted Car Shield regarding a potential purchase of an auto on Carvana. The female agent told me to go ahead and secure the insurance in advance so I would be covered. Carvana after three months was unable to deliver the vehicle, all the while I was paying for my CarShield. When I called to report that there was no car and I wanted to cancel the plan. I was told that my 30 day cancelation limit had passed, NO REFUND! Despite no car initially, I was encouraged to secure the coverage, and never explained the cancelation policy. You can cancel at any time, yet there are no refunds!

DO NOT GO ONLINE WITH THESE FOLKS! I made a very soft inquiry on line. I was INUDATED with calls, texts, voicemails, that I had to delete, from who knows who. Awful! So intrusive! Do NOT go here. They obviously give your name out, or share/sell their algorithms. You have been warned!!

I inquired once seriously considering purchasing their "protection". Since then they have called me 5 to 6 times per day changing to a different number every time I blocked one. I would never support their business after their harassment these last 2 weeks.

This has been one of the worst experiences we have had with this company. They said we could take our car to ANY repair shop, yet most won't work with them. They all say that Car Shield won't pay in a timely manner and won't pay the whole amount and that's only if they agree to pay. They actually lied about things on my interview and said they won't cover the repair because they said I drove the car after the light came on on the dash. I did have to get out of the middle of the intersection. Plus, my car did not make any funny noise or act funny. It just had a light to check the hybrid system and to park the car. Toyotas have a limp mode to allow the driver to get to a dealer. I only drove it through the intersection!! My driveway was right there.

I had a friend of mine that had gone through CarShield. It's a popular brand and I signed up with them as well. Everything went well. I did it through the app and it was easy to use. I've signed up two of my vehicles and it was very easy to do. The representatives were really friendly. I haven't had to use the service, but it's a peace of mind knowing that if something happens, it's covered. I'm happy with the coverage and I'd tell others to go with CarShield.

I needed a warranty for my car because I had a major issue. Also, I'm not rich, so if something happens to my car, I might not be able to pay all that money outright. I liked CarShield and what they had to offer. Plus, my boy, Iverson, was on the commercial, so I went with it. The enrollment process was pretty easy and there were no issues. I've been with them for three months now and I would advise others to get their warranty. I haven't had to use it yet because nothing has happened to my car. But I advise somebody to do so, so they could be covered. I wish they'd allow me to get the higher one that covers more but because of the mileage on my car, they didn't allow me to get the one that covers almost everything.

I've been a CarShield customer for a couple of months. I liked their price, and the person I talked to made it easy.

I bought a used vehicle and the repairs are extensive. I have a friend who has an extended warranty and seemed happy with the results. So, I gave it a try, but it didn’t work out so well. I talked to CarShield, but the price was way too high. I also looked at Endurance. They had one flat price, but they wanted three years of that price in one lump sum. I didn't feel like doing that, although their price would have worked out to be cheaper than CarShield.

I had CarShield for four years. I've used them once, and that was two months ago. I called them, let them know what was going on. They're very direct. They let me know the whole process from start to finish, and I only talked to them twice throughout that interaction because they worked with the repair shop. They found a repair shop that was in my area that they worked with, and they got in touch with that shop. The shop called me. We discussed everything that was needed to be done, and they had a tow truck come pick the car up, take it to their location. I went in, signed some papers, and that was it. The repair shop worked with CarShield the whole time. CarShield covered what the issue was. I had to get a transmission replaced, and I only had to pay $100 deductible on it. I was very satisfied.

I just left CarShield. They lied to me about the last policy I bought from them. And when I went to get my car repaired, they wouldn't fix it. The issues were the motor mounts and sensors. CarShield wouldn't cover the expenses after they told me something different.

I wanted to keep my car on the road as long as I could and I talked with CarShield, and got some information about the company. I decided to get an auto warranty from them and the rep who helped me sign up was very knowledgeable and helpful.

I was told that CarShield was the only one that would cover my requirements. I put 30,000 to 40,000 miles on my car a year so far, on average. It's a 2008, so it's an old car. I've been with CarShield close to three months. The representative I dealt with seemed very nice.

I've only used CarShield once, and it was for the replacement of my side mirrors. I have blind detections on my mirrors, and they also beep when someone is getting too close. I noticed that one of my mirrors was not working. So, I took it to the dealer. They told me what the fee was. Then I called CarShield to see if it was a covered part, and it was. They recommended some shops I can take it to. I made an appointment with them. They ordered the parts because they had to replace both of them, and they installed them. It's been about a little over 30 days, and everything's going well.

The sign-up process with CarShield was fine. It was different than the other ones. People called and talked to me to let me know what the procedures were. The other ones didn’t do that. I liked the way the people from CarShield talked to me. I like the way the fees were. I'm disabled and had to be at a set price. So, it was reasonable. I like the company. I'll tell others how good it is.

A couple of people said that CarShield was a good company to have. The person I spoke to was pleasant, and explained everything to me. So far, CarShield has taken three payments out.

I got my X6 BMW covered with CarShield. The coverage is fine. They don't do everything, but it's covered most of it. I was told I could start to use the warranty in 90 days.

Didn’t cover what I was told it would when I started my policy.

I saw CarShield on TV, and I figured they were big and that I was gonna go with a big company with something like an auto warranty, somebody that's been doing it for a while. I liked the rep that I talked to. Not everybody might like that fellow in the way he does business, but I did. He was real down to earth. He read me a little bit, and we talked it through. I had some concerns as I could only pay X amount, and I wanted this for that amount, and he made that happen. They could do it a little cheaper than what they're charging me though. I thought they could come down another 25, 30, bucks, but they wouldn't. But they came down quite a bit from their original quote. I was real happy. My experience was easy and painless.

We had one of those cars that we really like and we want to hang on to it. When it got to about 100,000 miles, we had started thinking of getting service. I saw a commercial for CarShield, so I checked into it first. The enrollment process was easy, and they did a good job of explaining everything. The customer service person was really knowledgeable. They seemed like they wanted me to ask questions so that I felt comfortable before signing up. The first person that I talked to did not make me feel as comfortable. I felt pressure from him. So, I didn't feel very comfortable from him, but when I got a call back from a second person, I thought they were really good.

My vehicle is getting older, and my parents recommended CarShield. Signing up was very easy. I've been with them for about two months now. My experience, so far, has been good.

Carshield was good until they dropped me. I got a 2012 Grand Caravan with 185,000 miles on it and they let me know that they weren't gonna renew me unless I got another car. They did the work. I love Carshield, but I'm assuming they dropped me because the car was old and the miles that are on it. I just got that car, and I didn't have any warranty on it. I've always seen the commercial and figured it'd be easier to pay a deductible than footing the whole bill if something serious come down.

A friend of mine had CarShield and that encouraged me to sign up with them. I have them for a couple of years now and sometimes, my experience with their claims process is so so because they like to drag their feet. If I take my car to the car dealership, CarShield gives them a hard time. But for the most part, they've been okay and I'm grateful. When I had some issues with my electrical system, they really came through for me, and I was appreciative of that. Also, for the last claim that I put in, it went fairly well and I was glad about that because sometimes you kind of hate to tell people that you have CarShield. All in all, CarShield seems like it's a winner, but you got to read the fine print because it doesn't cover everything.

The warranty I had when I purchased the vehicle was almost expired. The extended auto warranty providers are all about the same, and I chose to go with CarShield. Signing up was simple and straightforward. I had no issues. I'd tell others that CarShield is an option that they can consider.

CarShield was the second one I called and I liked the rep that I got. I called Endurance first, and I didn't care for the person I was talking with. CarShield's pricing is pretty average with everyone else.

I heard a lot of commercials about CarShield and talked to people about it. I felt comfortable with it and called them and talked to them a couple of different times, and I felt good about it. Dealing with the rep was very good and we even had a claim with them. The repair shop did all the work with the claim and I never had a problem. I’ve been with CarShield for a couple of years and my experience has been excellent. I enjoyed being with them.

Getting set up with CarShield was easy and straightforward. Their guy wasn't trying to upsell me or rush me into an agreement. He found a plan that worked with me and was able to give me a few extras and pointers and certain things to look for. It was a chill experience. He wasn't pushy like all the other people that I dealt with from the other places that provide warranties. I give him a 5. He wasn’t trying to force a sale upon me or force me into anything. He told me to go call the other companies and do my comparisons and reach back out. I called him back with the quote I received from another company. He was able to price match that for me and still give me the same benefits as well and some more stuff.

I am extremely dissatisfied with CarShield and, after my recent experience, I would never recommend this company to anyone. I have had a CarShield contract since 2020, believing that I was paying for peace of mind and protection from expensive vehicle repairs. Unfortunately, my experience has repeatedly been the opposite. My most recent claim involving my 2016 Ford Fusion and coolant intrusion has completely reinforced my belief that CarShield is more interested in finding reasons NOT to cover repairs than honoring the protection customers pay for every month.

Very difficult to get items approved. Being put through a run around on a failed part. They requested numerous videos/pictures. Jacob was very difficult to deal with over the phone. When I asked for a supervisor to help the customer I was told 24-48 hours before call back.

I filed a claim with CarShield, but I got denied. CarShield denied the claim because it wasn't within the 30 days or 45 miles. I needed three miles to get to 45 miles and I took it after 32 days. My motor messed up on my vehicle, and the company where I took my vehicle to said that I took it 15 days prior. They lied to CarShield. CarShield needed a proof that I took it there but the guy couldn't get a proof to them. I also never took a picture that day.

There was an issue with the air conditioning in the car. I took it to a facility and they put the claim in with CarShield for me. The process took about three days and so far, so good. I've also had interactions with CarShield in the past and they were great. I've been with them for a few years and when I get calls about people wanting me to switch, I tell them to take me off the list all the time.

Absolutely false advertisement. Took forever to get a claim filed. Would not pay for entire repair. Had to pay 1500$ extra. Wouldn’t cover other broken parts.

Everyone I spoke to regarding CarShield had positive things to say about them. My parents had used them for several years with no problems getting claims approved and repairs made. My wife's car was approaching 100k miles so I purchased their "Gold" coverage plan. About 6 months after purchasing the policy, after getting an oil change done at the Ford dealership, I was informed that there were 3 leaks: 1 oil leak, 1 differential leak, and 1 heater core leak. I told them to fix it and file with Carshield. The service tech told me she would.

My car is six years old, and it's got a lot of technical components, expensive engine, and transmission, so I was trying to avoid a major expense. I was drawn to CarShield due to their advertisements. I have my 2019 Camaro SS covered with CarShield. I tried to sign up the first time, and I got a call back from them, and they said, “The price is going up because your mileage has been rolled back.” I told them I'm the original owner. So, it was a big hassle to get through Carfax to get everything straight now. Then when I got back with them the second time, they still didn't want to give me the same price. I told them I got it straightened out. They finally got the original price they quoted me the first time. It was a big hassle mainly because of Carfax. I had to send CarShield all kinds of documentation, and it took about three weeks to get it straightened out. Overall, I would recommend CarShield.

I had an awful experience with CarShield. The person was extremely pushing me to sign up with them. I was driving my car and he told me it would only take a couple of minutes and asked me to stop the car. I told him I was going out for dinner with my wife, and that this was my wife's car and I was buying her this insurance, so I wanted to talk to her before I signed up. He said he makes decisions in his house and doesn't ask his wife. I told him I needed to disconnect because I was driving to dinner on a Friday evening and didn't want to talk to him, but he kept disturbing me, so I hung up on him.

My son told me about CarShield. He has it. I was interested in getting it because my car is old. I don't have a warranty on it. Enrolling with CarShield was easy. The technician was really good. They were thorough explaining. The payment for my coverage is reasonable. My car is 10 years old. In case it needs any work, I like that I don't have to pay nothing out of my pocket, especially when I am on a fixed income.

My friend said it was good to have an extra type of insurance for the vehicle. Getting set up with CarShield was good. I was looking just to protect the engine. The rep I dealt with said that I could start using my warranty after three months.

The customer service I received was top notch. CarShield worked quickly with the repair center to come to an amicable and fair repair decision.

I believe in insurance. I need to make sure I'm covered for whatever may happen. Enrolling with CarShield was simple and easy. They answered the questions that I had. I haven't had to use the service but the sign-up process was straight to the point.

The car that I bought did not have an extended warranty, and I needed to put a warranty on the car. I did research and I googled it, and they said CarShield was one of the top tier companies to join with. When I was signing up, they went over the diamond package. They went over all the details. They spoke to me in clarity about what these offers, and it was very easy to sign up. They gave me a good price of 129 a month, which I think is fair to insure a luxury vehicle. It took me less than half an hour to get on the phone, get it done, get the package, pay for it, and it was easy.

When I purchased my truck, the previous owner had CarShield, and he raved about it. So, I just stayed with them. I stayed with the plan. During my initial contact with them to purchase the contract, they were very good and helpful. I’d give them a 5 on their pricing because they helped me get the rate that the previous owner had. So, it was very good.

The blower motor stopped working. They refused my claim because a resistor was not covered, thus it cost me over $1000 to get it replaced

Doesn't cover repairs I need. Most of my major repairs have already been completed. No benefit at the moment, just an expense that is not feasible and no type of partial refund given during cancelation. Repairs can take some time if you file a claim according to my parents who had it. Unfortunately they also canceled since it only covers certain parts and an expense they felt was not needed. This insurance is really only useful if your vehicle's warranty has just expired and you haven't made major repairs on specific components and parts. Be sure and read what they cover before you choose this insurance.

I've had a good experience with CarShield. It's been so long ago since I've signed up, and it seems like it was worth it. Everything goes smooth when I file a claim. My most recent claim was about a few months ago. It was for the transmission. The claims process was easy. I'm glad I got CarShield because it saved me a lot of money. I'd tell people I know that if they ain't got no coverage, they should get one with CarShield.

I looked CarShield up on the internet. They gave me a price, and I accepted it. The enrolment was fine. I would assume if my car breaks down that it would be benefiting me for them to fix it.

CarShield's customer service representative was good. I haven't had to use the warranty yet. So far, so good.

I've had CarShield for so long. I've never even used it. They lowered my payment because I was gonna cancel it because I don't use it. I've had it probably two years, and I've never called them to fix anything. I actually have two vehicles with them, and I've never called them. I pay almost 250 every month, and I've never used them. So, I called them to cancel it, and they did drop it down 50 bucks. I've had people say things to me negative, but I don't have anything negative to say really because I haven't experienced them. Nothing has gone wrong with my vehicles. I would probably recommend CarShield if they weren't paying a car payment. I have car payment and insurance, so it's just a lot. I'm coming out of almost 1,000 a month for two vehicles.

I purchased an extended warranty for the protection it provides, and I like the service from CarShield so far. Submitting a claim has been easygoing. I took my car in and found out that I need a whole new engine. The claim is still in transition because the people at CarShield have to send a technician to confirm the issue. They've been keeping in contact with me and providing updates. CarShield is great with handling issues.

I didn't have a warranty when I bought my truck a couple of months ago. I have a 2020 vehicle and it was just right outside of the manufacturer's warranty, so I wanted to make sure that everything was gonna be okay with it because it's not a cheap truck. I didn't do enough research because, if I did, I wouldn't have went with CarShield. I don't have anything positive to say. The sign-up was easy. It was a lot of finagling. I thought it was gonna be a set price. I don't know if it really is or not, but when I was debating, I was just calling just to get information about it but they were like, “Okay. Well, because of this, we can give you lower,” and they kept going down in price.

I purchased the Car Shield warranty in February 2026. In July, I needed repairs in which the out of pocket cost was over $1300, including the $500 deductible. Now, I took my car back after a week out of the shop. I took my car back to the shop on Friday. On Wednesday, I find out it is going to cost me nearly $2000 to repair my transmission. It is crazy how I need these repairs so soon, one after the other! I guess, it's best that it happens this way. Well, I'm on a budget, and this is a lot to pay at once. Just think about that!

I have talked to other car protection companies and I liked CarShield better. So, I went with them. The enrollment was very easy and overall, I like them. They've been good to me and having them gives me peace of mind. I rate them 4 stars.

I still had a year warranty left on my car, and I still went with CarShield, so I can get the price that I'm getting now. So, I had a warranty with Mercedes, and I was paying for it. So, I was paying extra. So, I should be able to be deserve some privileges. Signing up with CarShield was wonderful. I hate when I go into the dealer. They always want to try to do something negative about CarShield. “Well, you're gonna use aftermarket parts and this and that.” I tell them so far, they fixed my car. I've had to have several repairs with CarShield, and I really haven't had any problem. My most recent repair with CarShield was on a spring. The right spring on my car was broken, and they originally said it was shocks, and I just had the shocks replaced. It was a misdiagnosis. They had the mechanics go over it again, and it was the right rear spring. That was the latest one.

Make sure you change transmission fluid recommended from factory or they will deny claim. They will find anything to deny claim. 20 questions to answer, watch what you say.

I have an expensive car and I'm a single mom. I know when a check engine light comes on on a Mercedes, it's gonna be pricey. My dad always told me to make sure I got coverage. I called CarShield twice. I was on Google, and when I called in, I spoke to a rep. It was great. He had the policy himself, and he drove a similar car to mine. It wasn't a hard sell. He left it at my discretion and I like that. There was no pressure. I also liked the fact that I talked to him previously, and his story didn't change. That's when I knew. He wasn't just saying anything to get me to purchase something. I could tell he was a genuine person, and the things that he was saying about the company and how long he's been with them. He's been there for a really long time.

I canceled my CarShield plan because car is still under warranty for many of the things that they would offer. I also had CarShield years ago. The individual I dealt with did a great job because they even were able to offer me a better deal. So, I was pleased with that. Things were paid for in terms of the issues with the car that I had then. That was the reason why I went with them again.

I was very impressed. Contact and communication was great. The part I needed was put on order the same day.

The person who answered my call was very polite and professional and was helpful. I was extremely disappointed that the parts I told her that needed fix are not covered.

No Company has ever spammed me as much as CarShield. Would never ever consider because of that. They hired people in India, Pakistan, etc. to spam the U.S. with their advertising.

I wanna have my car protected in case we need a service. I went with CarShield. It was supposed to be one of the best. Their reps were very professional and very concerned about my situation. They helped me when I asked for something. I like them. They're understanding. I like the way they talk to us, and they understand what I'm talking about. Also, the price is good. While I haven't used the warranty yet, I believe CarShield is a good company.

Everything went good with Endurance during my sign-up. They were really nice and professional. I had no problem with them at all. But I didn't like that they push you to take the deal immediately and say "I guarantee the price." I know it's a big deal, but it ain't necessary. Other than that, I have the coverage on two cars, but I've never had the opportunity to use it. I just pay the regular monthly payments.

The agent explained everything to me clearly. He was very professional and answered all my questions.

I’m very interested in the he coverage but I just don’t want to be pressured. When I say my wife and I decide together they keep dropping the price. What’s so hard to call me back in a day or two. To see if we decided.

I had called several different places to find out how much they were, how much co-payments were, what they covered, and CarShield was the most reasonable. Signing up was no big deal. I called and I told them what I wanted to know, and they were very nice about giving me answers. They were definitely knowledgeable. Everything's expensive, but the costs I pay per month versus one repair I had right after I got the car equals out.

I've only been with CarShield about a month. The main reason I took out some kind of insurance on my car is because I had to help my son pay for a $5,500 transmission and the CV axles on his car, and it scared me. When I was enrolling, the guy was very nice. I did the process over my overhead phone in my truck while I'm driving, and it was very simple and very easy. They took a debit card. About a week later, I got all the paperwork in the mail to review. You have 30 days to cancel it if you wanted to. The guy was a very cordial person. That means a lot. If I get ahold of somebody rude, I don't want to do business with them. I'm very satisfied so far.

I researched vehicle warranty companies looking for the most reliable and affordable one. Carshield was one of three I found. I was contacted by text and email, but not an abundance of attempts. I called Carshield and immediate spoke with James, who was not A.I. He was very professional and not overbearing. He did not try to oversell a policy to me. He complimented the company he works for and explained in detail how these companies work. As we talked, he looked for discounts for me without my asking. He decreased my monthly payment three times during the conversation. I felt comfortable with his information and experience and I purchased the plan. Honestly, in this day and time, it’s difficult to find an experience like this. I appreciate you, James, and the company you work for. I hope to never have to use the policy, but I feel like if I have to, I will be taken care of.

This company fails to honor repair promises, ignores multiple cancellation requests then stalks and harasses you with the most aggressive and rudest scum buckets they can find. Don’t waste your money here. I have notified them multiple times and on one occasion they even recognized their mistake but have refused to correct it. My bank was given the information for the dispute because could get nowhere with this despicable company. Now as of 8/21/2026 I have given them final notice to cease and desist and will press harassment charges against them for their continuing abusive antics. They are in public notice

I was looking for an extended warranty for my car, and CarShield was one of the top ones that was listed. They were the first one I called, and they sounded good, so I went with them. However, after I signed the contract, I spoke to my local GM dealer and I got a better deal through them. So, after one day, I contacted CarShield and canceled my contract. It took a while, but they canceled it, and they did everything they should have. So, I was good with them. When I did the contract, they sent me a paper saying if I wanted to cancel, I could cancel within 30 days and what I had to do to do it. I did everything they said, and it was canceled. CarShield is a trusted company. I would just be careful to check out your local car dealerships first to see if they had a better deal, which is what happened in my situation.

This is my second vehicle I'm covering with CarShield. The first one, I rarely used it. This other one, I don't think I'm gonna have to use it either but I've been with CarShield probably a couple of years. I placed a claim on my first vehicle, and my experience was excellent. I called it in because all I needed was a tow truck. Having CarShield is worth it. It's not a lot of money. It's reasonable.

Did what they said they would do and with no problems.

Absolutely disgusting!!! This company wants to pay half the labor and wants multiple diags to come from the customers pocket even though you already have the full diag. Then you don't send an inspector and want us to do it, and want the customer to pay for that too. This company is full of liars and thieves!!!

MY CARSHIELD NIGHTMARE. I called to cancel 3 days past my 30 day trial refund period due to sudden surgery, no problem. Then for 2 months my bank account was charged although I didn't finalize with mileage upon start date and other formalities. Absolutely criminal. I will stop these real experience reviews when they make it right. RIGHT lol.

I've been protected by CarShield for two months. The enrollment was flawless. Communicating with them is very good. Also, the payment for two cars wasn't bad. The biggest benefit is the cost of auto repairs.

CarShield was recommended by one of my mechanics. I was looking that's gonna cover everything because my warranty was getting over. The representative that I worked with told me what I'd get and that's what I'm paying for. I would tell others to get an extended warranty with CarShield.

I’ve been paying my premium for a year now. My car needs a water pump and is in the shop waiting for an inspection. Monday Aug 17th the claim was started and I was told 24 to 48 hours for an inspector to go out and inspect the vehicle. No one has come out, my advisor called to check on the status. He was told someone should have already came to inspect the vehicle. Needless to say today 3 days later we are being told another 24 to 48 hours for an inspection. This is not acceptable. I’m only allowed reimbursement coverage for a rental car for up to 7 days. I’ve had the rental for 6 days thus far. Who will pay for the additional days I need the rental for? Obviously Carshield's fault for no one showing up to do the inspection when originally supposed to. I’ve been told lies as well by carshield concerning this matter.

Pushy Salesman. Would not let me get a word on the conversation. I had questions. He didn't want to hear them, much less answer them.

I called tonight and spoke with Zach then he spoke with Spencer for a quote on my 2019 Nissan Sentra Sr w/111,000. I made him aware that I have some pre-existing concerns. Zach put me on hold, then he came back and told me that I had to go get the work done on my car first then come back to them. If I wanted to spend $1842.65 to get my car fixed. I would have done that before calling them.

I've been with CarShield for a year. I purchased a truck that had some miles on it, and I decided that I would like to have some help in case something went wrong with it. The drivetrain was the only thing that was covered. I sold that truck. I called CarShield to cancel the program and get a refund. They said, "We don't give refunds but we can put it on another car if you want to." I said, "Just for one month, since I've already paid it." They said, "Yes." I said, "Okay. Put it on my Corvette." They did. The next month they charged me again for that. It was supposed to be one month that had already been paid. I need a refund for that.

I had CarShield for 5 years! Fought with them for the last 3! Contract says a lot of stuff they weasel out of, you can never get a straight answer and now because I retaliated they dropped me, I never missed a payment and don’t believe them when they say they will pay you back for the rental car because they don’t! I have a case with the BBB on them now! Please do not use these scammers!

My claim was approved immediately. I didn’t have to call. They kept me informed about everything that I needed for the repair

CarShield had me sold. I've been with them for almost two months. Enrolling was easy, and the cost was very reasonable. I would highly recommend it to anyone. Read the pamphlets and compare. The competitor has less than CarShield. They protect me bumper-to-bumper.

So far my experience with CarShield been very good. My Malibu is my baby low mileage. Car shield came through on every claim I had with them. Never having any issues with them when it came to a problem with my car. Just got me a good use engine for my car but they covered 95% of payment I had the rest what a relief even though times are tough nowadays. Thanks car shield.

I bought a used car with almost 75,000 miles and wanted to make sure I had a warranty. My parents have used CarShield in the past and I called them directly after getting the car at CarMax because I didn’t want to pay the outrageous warranty price for a limited warranty. The sign-up process was excellent and the gentleman I worked with was very friendly. He walked me through the process, worked with the discounts to bring the numbers down a little bit and explained all the features. It was quick and smooth. I was told it’s month-to-month and that it’s a policy for life. Just pay it and it would cover all the major repairs. I’m hoping that’s right. I didn’t do a lot of research on it, but I should have. My problem is, when I did research afterward, I found that not a lot of service stations take it.

I have nothing but good things to say about the plan I was able to get for my 2018 Jaguar. I've had to have my car serviced twice, and the process was easy. The claims department was extremely helpful and provided great customer service.

My review is good. I had no problem. There was an Agent that helped me. I don't remember her name. But she was kind and knew what she talked about. I appreciate the company. I have already told some people about you all. Thank you. Thank you, Thank you.

Excellent customer relations when it comes to serving an Diamond Member. Thank you!

Setting up the accounts with CarShield was fine. I've already had cars serviced a couple of times, and nothing's been covered so far. One of them was the serpentine belt, and I paid out of pocket for that one. I wasn't out of my 30 days, which I didn't realize there was a 30-day wait. My understanding was that it was going to be a higher deductible for the first month, but when I called to make a claim, they said that I couldn't make a claim yet. I'm kind of undetermined so far. I'm not impressed. I got the insurance so that if I have expensive car repairs, that stuff is covered. But so far, the things that have broken down have not been covered. I haven't had it that long, so I don't know if maybe some future experiences will make me feel a little better about it.

My vehicle has a branded title and low miles, and I wanted to make sure that if something goes wrong with it, it would be covered. CarShield was the only one that would insure me with a branded title. But I knew that CarShield was the only one that does, which was why I purchased the car. Knowing that I have coverage now makes me feel good inside. The sign-up process was fine and typical. The reps were trying to sell me as much as they possibly could, but I did my research, told them what I wanted, and they agreed to it. It was a simple process. It's probably better than most customer service these days because you deal with AI and it's annoying.

My GMC Yukon is a luxury vehicle with tons of options and electronic stuff, and it had 70,000 miles on it, which was why I got an extended warranty. Some of the other warranties make you pay $5,000 upfront. But CarShield has a monthly deal, so if you ever want to quit, you can. I had gone through the hassle of buying a warranty before and then selling the car, and you have to jump through hoops to get your money back. With this, you can just stop it. The rep who signed me up seemed alright. He's a salesman, and he lowered the price from the initial amount, so he seemed like a nice enough guy. I'm 73 years old, so I know what salesmen are. They're just trying to make a living. The signup process seemed fast and easy, and I liked that I could cancel at any time.

The sign-up process with CarShield wasn't too invasive. It was quick and simple. I'm a single parent so my funds are claimed before I get them, and this CarShield gave me peace of mind if something was to happen with my vehicle, I would be able to cover it with no hiccups.

Worst company. Bad customer service and support. Doesn't know anything.

Talking with Carshield and they calling and asking the right questions to get Midas moving forward with the repairs to my wife truck. Thank you guys for your assistance because Midas was giving me the run around.

I never had anything fixed with CarShield yet. However, the representative was good.

I've had some repairs done and my experience with CarShield has been fair. It's better than nothing, but I'm not overly happy with them. They never seem to pay the full bill and only pay a percentage. My most recent claim was for a radiator repair, and it’s always the same story. They'll pay some of it, and it just seems to be the way it is. The first repair I had done for a ball joint repair, CarShield paid the whole thing, but the other claims were only partially covered. One claim for an emergency brake cable was over $1,000, and they were only going to pay $400, so I didn't even get it done.

It was an excellent experience & the representative was so very helpful & professional.

They promote being able to go to any repair facility. I went to one they suggested and that facility was clueless. I wanted to take my car to the dealership. Who would know better about their car. After the diagnostic review, the dealership refused to work with Carshield, this isn't the first time I've had a repair facility refused to work with Carshield. So I called prior to any work being done and stated the issue. Carshield tried to send me to another facility. Wait, I want the dealership to work on my car. I asked, "If I pay out of pocket can I be reimbursed." To no avail. Carshield is refusing to reimburse any payment I made out of pocket stating I didn't have the repairs authorized and the car was still able to be driven. Since when was it ok to drive around in the summer with a coolant leak and faulty water pump.

My car had an issue this month. It's been in the shop for three weeks now. We were waiting on CarShield to review the claim. They wanted to send somebody out to go look at it. They went to go look at it. But they didn't even speak with the dealership at all. The dealership had no idea if it was approved or not. Then they reached out to the dealership, saying that they forgot to do two things, and requested that the dealership do it for them. So, they did it for them. It took days for them to respond.

I have CarShield on my Kia and I got full coverage. I give them 5 stars and if anyone asks me about their protection plan, I would tell them to get it.

My experience has been questionable. Before purchase, I was told$119 per month and $100 deductible. After paying, I was told that it costs $1000 deductible if you use the service in the first 90 days. When I used the service, I was told that my deductible will be $500. I questioned that because I made notes, they won't talk to you if they know you are recording the conversation. Rep said it is on the recording, but I can't listen to it! The low or no cost of the repair is BS! I paid over $1300 with the deductible. Less than a week later, it is doing the same thing and I have to take it back to Christian Brothers for them to tell me what the problem is; they need to keep it for a day. It shouldn't be another diagnostic charge, well, we shall see. I will take it to them on Monday. I'll give an update.

I saw the advertisements, and I called and spoke with Carshield. I liked the friendliness, but also the professionalism that they showed when I called and inquired about their product. Signup went great too. The people were very helpful. They looked for the best possible offer for me, and I've been a customer for a few years now. They have signed on multiple cars and had other people in my family sign up with them as well.

I got a good deal on a 2001 car. The expiration of the warranty went by time. The car I bought only had 6,000 miles on it. So, it should last for a while. It had no factory warranty. I wanted to put something on it with the low miles that it had. I wanted to protect my investment. I just went with CarShield via commercial. I did get an offer from the dealer when I bought the car. It cost me a little more through CarShield, but I got a longer term. So, I like the product itself. The signup experience was easy. I didn't have any problem with that. Their rep had presented me a product, and I asked if there was anything that had a longer term, and then he was able to find that for me. So, he met my needs. I'm pretty new with CarShield and haven't had to use it. Hopefully, I don't have to use it anytime in the near future, but it's there if I need it.

I like the way CarShield handle everything and explain everything to me and also to the Ford Dealer.

Carshield is a scam. You go to a shop that they have on their website. They diagnose your car and tell you, "Here is the time and material cost." This is when the fun starts. The shop might or might use the same estimating tool for mechanic hours so that can add to added cost and then comes the parts needed to fix your problem. If the shop says the part needed to repair the car is $400 and Car Shield can find it somewhere on the internet for $300 then that is what Car Shield covers period. It might take weeks before the part is shipped. Most people and shops can't wait this long. Bottom line is you will need to pay the difference between what car shield says they will pay vs the shop estimate along with the deductible. Note: I read through all of these reviews and nobody mentions this issue so that tells me that these reviews are filtered.

I saw the ads for CarShield on TV, and I wanted to be protected as much as I could. When I signed up with CarShield, the person seemed very knowledgeable and answered all the questions that I had. They told me everything I needed to know without really having to ask a whole lot of questions. It was great. I've had it for several months now. I just wish the price were a little bit lower, though.

I've been a customer with CarShield for three two years now. I got them when I first got the car. I couldn't drive off the lot without getting it, and I had to get one so I wouldn't be so much out of my pocket. CarShield answered my questions. When I take the car to the shop, we would find out first if CarShield would take care of it. The shop would call back and say, "Yeah." Everything went good with the last one.

My experience with CarShield was great. They were prompt and fast. I'm satisfied.

CarShield has given me real peace of mind. From the moment I signed up, the process was simple and clearly explained. When I needed to use my coverage, the claim was handled quickly and professionally, and I was kept informed every step of the way. The representatives I spoke with were friendly, patient, and made sure all of my questions were answered. It’s a huge relief knowing that unexpected repair costs are covered, and I feel much more confident driving my vehicle every day. Thank you, CarShield, for your great service and support!

I financed a vehicle and it required me to get an extended warranty. I liked the price offered by CarShield, so I decided to go with them. Their customer service rep was a 10 and since I haven't used them for anything, I give them 5 stars right now.

It was extremely easy to submit a claim with CarShield. The person that I spoke to was really, really kind to me and understood exactly. I was in a panic because I had no idea what was going on with my car. I was reassured that everything was going to be taken care of, and it was. I had no complaints whatsoever. The customer service was excellent.

I had Car Shield for almost two uears, when I developed problem that had to be fixed by the delarship, so I called to make an appintment and they said they didn't accept Car Shield so I ended up sucking eggs

Y’all lied. I was told certain things would be covered, and when it came time to actually use the insurance, y’all barely covered any of it. My thrust rod failed and the repair came out to $1,241.18 — insurance only paid $774.03, leaving me with a $681.18 deductible just for that one repair. On top of that, the alignment, coolant flush, and shop fees weren’t touched at all — all customer pay, out of my own pocket. One of the worst insurance companies I’ve ever dealt with. The lies, the lies, the lies.

I was looking for an extended warranty company, and CarShield seemed to be the best one that was available at the time. The actual sign-up process was fairly easy. They were very helpful. There really wasn't a lot of hassle. Everything went smooth once I signed up the first time. I'd tell people I know to take CarShield and give them a chance. They'll definitely will help you, especially when your car broke down or if you need a rental car, and roadside assistance.

When I first purchased I was skeptic and unsure. When I made my first claim I was taken back with joy when things was underway. What I like about the process is, Car Shield works in your behalf like an agent should to bargain on your behalf. This helps with the extra out of pocket expense you may incur over your deductible. The whole process taking to the shop, speaking with Car Shield plus making the repairs took me one week and 3 days, this is the reason for the four stars. Other than that, I recommend Car Shield, it’s worth what you pay for it.

You were there for me, but they chose the warranty I had left on the car. They also said that I was not driving the car enough and the electronics consumed the battery---I looked it up, and it said exactly the same thing. That floored me. I drove it to two Dr's appts on two days in a row, and on the third day it would not crank---on a NEW BATTERY. It had drained it. My worry is I will go down to New Albany to another Dr. appt, and it will DIE and I will be stuck for a while. Drove it 2 years and never had a problem.

I contacted CarShield for a quote and have been hounded since. I receive numerous calls a day even when I asked to be removed from their calling list. So beware aware if you contact Car Shield you will be hounded to death. So beware aware aware of non stop phone calls.

This company constantly harasses me sends me emails every day that I’ve asked them to stop sending. There’s no way to block him. I’ve tried several times and I’ve asked over and over for them to quit sending me emails so if you wanna deal with this company go with your own risk. I would never consider it.

Within the last couple of months, I got an extended warranty on my car from CarShield. I went to a couple of different companies and did the price comparison. From what I was told, I got a bumper-to-bumper warranty, just like the factory warranty that you get, and it was economically feasible. So, I looked into it. As far as CarShield's representative, I couldn’t ask for any nicer person.

My car went in for service. I asked Midas to use my Carshield and all day they were calling them for payment and kept getting the same response that the payment was going to be paid to them and nothing happened. I called service and they said the same thing. Payment will be processed and nothing happened. I finally paid for the car and was told I would get the covered amount paid back to me and still did not receive anything yet. I pay my premium. Every month on time and I think this is just wrong, today is August 1st and the payment went to you all and I still did not get a check or and message saying I was getting anything yet so I am not very happy on how this is being handled,

I got tired of having problems with my vehicle. I watched CarShield's advertisement on TV, and it sounded good. I signed up and had no problem. The girl was very good. She explained everything.

CarShield is a rip off. Just because of two oil change receipts that I cannot find I end up paying for me a new engine out-of-pocket. I will not give CarShield not 1 more dime.