CarShield Reviews

Signing up with CarShield was easy. I've been with them for a month now.

On the shop end of things CarShield is one of worse ones to work with. We have to jump through a lot of hoops (I deal with a a lot of warranty companies) and they will not pay fair parts prices.. They either make the shop sell the part cheaper then what they paid for or the customer has to pay the difference on top of their deductible. They do opt to send their own part but in all case so the parts have been very poor quality.

I have nothing but good things to say about CarShield. I worked with Dylan. Initially, he told me it was gonna cost me $129, and I said, “My friend who referred me said $99.” He said, "I can give you my deal or some type of discount under his name.” My car is a 2019, but I've always maintained it because I'm a single woman and I’m also a senior citizen. I would always maintain it with the proper maintenance - oil changes and everything according to the mileage. Number one, I don't want to be stranded out in nowhere. We, as senior citizens, often become victims. So all of the things that CarShield offers are in regard to assistance or preparation or to repair, which gives me the feeling that I'm comfortable, it'll be taken care of. I’m down in income, so CarShield is what I need. I'm very pleased with CarShield.

I had CarShield a while before. I went back to it. The rep was very nice, and told me about the deals, what CarShield could do, and what package deal to get. They did good. Something about my car wouldn't turn on. I brought my car to BMW but they couldn't fix what was going on. CarShield didn't cover my amount for the BMW to figure out what was wrong with it. I had to pay out of pocket. I’m a little confused with that. But it's okay. It would have worked out either way, because I would have had to pay the same amount of money anyway for CarShield. I got the big package deal. It should cover a lot of things. If it doesn't cover, maybe there is a way I will leave CarShield. But they were nice and pleasant.

Because I have CarShield now when I drive, am I not worried about breaking down. I signed up over my cell phone while I was sitting in a car. It was all done over a telephone conversation. It was satisfactory, and it wasn't a burdensome process to get through. I have an understanding of what CarShield covers and what they don't. To pay off the contract upfront would be $9,000 over three years. They did not give me any options other than just a monthly payment thing.

Coz she was very evasive when it comes to paying dues fees, had a 2011 GMC Yukon Denali valve job, they did not pay the complete cost. And creepy. Have people sound like thugs that answer the phone, they don't get back to you. Don't buy CarShield!

I heard about CarShield on the radio years ago. A friend of mine had it, and that is what made me sign up. I was at work, and I called CarShield from there and got done in a hurry. I just had to go down to my car and get the VIN for them. It was quick and easy to get signed up. We talked about all the different kinds of coverage.

Everything with this service call was handled very professional and courteously. I have no complaints or problems at this point with using CarShield!!!! I have recommended CarShield to family, friends and strangers!!

I've been with CarShield for a couple of months. Their reps are excellent and I like their price.

BE CAREFUL HERE..there are a lot of restriction on paying claims and deductibles. THEY HAVE NO PROBLEM CHARGING YOU FOR A PLAN... they will have a bunch of restrictions paying a claim.

CarShield seemed to have the most established program. The coverage was close to some of the others. But I needed to just pull the trigger on the vehicle because it's not getting any younger. So, I decided to go with CarShield. They were polite, professional, and knowledgeable about the program. They did give me some consideration regarding the startup amounts.

CarShield is a total rip off. Only paid 15% of my engine issue!

CarShield's rep was very knowledgeable and it was very easy to sign up. I got it on auto pay. I'm trying to pay it before the date because I don't leave my card open. I got the hard copy in the mail and I got the card in my wallet. The price is neck to neck with my insurance. I would like to see it lower where I could get it down to $125. $150 would be great. But it is what it is. I've heard nothing but good things about it. I feel safe, having to own the vehicle. If something goes wrong, I will be covered. I would recommend CarShield.

The ONLY thing that disappointed me was that my Old Timing Chain was not reusable so therefore Carshield should have reimbursed me the $1,100.00 that I paid out of my own pocket!!!! I am on Social Security Disability. This was a lot of money for me to put out when this part is eligible for reimbursement!!! I called & spoke to many claim specialists prior to the finalized claim & they agreed with me. Unusable & No Good is the same as Failed!!!

I think Car Shield is dumb! I am tired of hearing about it on TV. Just because celebrities are getting paid to say it is good doesn't mean it is. If I need an engine or transmission I would just scrap the car. Anything else I would just put on my credit card and give them the money instead. This to me is more peace of mind than the hassle of Car Shield. By the way, how much did Car Shield gross last year?

Carshield is a scam, a lie, total BS. They sucks from A to Z, W X Y Z all the way to the end! Don't get scammed! I had an extremely frustrating and disappointing experience with CarShield regarding the extended warranty I purchased for my 2017 Ford F-150. What seemed like peace of mind turned into a complete nightmare when I actually needed them to step up. I filed a claim to replace the turbocharger, a major and expensive repair that is exactly the kind of issue you expect an extended warranty to cover. Instead of honoring the claim, they denied it based on what feels like a technical loophole. They argued that a component connected to the turbo—the intercooler—was not covered because it is considered a separate part.

Manuel, the rep from CarShield, answered my questions and presented a couple of different programs we could go with. The signup process was easy and quick, and the price was good.

American AutoShield (CarShield) absolutely the WORST company I’ve done business with! I bought what the CarShield representative said was “The best coverage” for my 2014 Ram 1500 back in 2021, $120 mo. So I trusted her and Rapper/Actor Ice-T on the commercials! First year, my key fob ignition went out. Carshield contract shows it covered ignition switch, BUT since it’s called a FOB ignition, they didn’t cover it! Cost me $440 to repair!

I always had CarShield in mind when it came to extended warranties. I value my car and trucks very much and I want to make sure I keep them in good condition and that they stay that way. If something happens, I know that I have coverage to make sure they will get fixed. The rep who signed me up knew what he was doing and I had no problems. I’m very satisfied with the price and my payment comes out of my check every two weeks. and I'd recommend CarShield to anybody.

Car shield is the worst company I've ever pay four years. I file a claim and it was denied. They was my first claim.

CarShield was very popular and we had seen a lot of commercials for it, which made us decide it was something we should look at. We’ve had extended warranties before on other vehicles, and the car we got CarShield on no longer had a warranty and was just reaching the mileage, so we wanted the protection. We started comparing different providers, but we didn’t even go through the full process because CarShield was the first one we looked at and the terms were favorable, so we didn't feel the need to look any further than them. The rep explained the terms and cost, and the signup process was easy. The information was good and thorough. Based on experience with a previous vehicle where we had to use a warranty, having one is important. If you have a car that still has a lot of life left but no warranty, it’s worth having. We feel protected and the experience with CarShield has been positive, and I have recommended the product.

My Dodge Charger is 13 years old and if something goes wrong, a lot of things are very expensive to get fixed and I didn’t want to deal with it. I saw CarShield’s number and got the warranty at the spur of the moment. But I ended up having to get out of it because there was no documentation of regular maintenance on my car, and proof of getting oil changes. I have a friend who does my work and I don’t go to a regular shop. Otherwise, CarShield is a great company and the idea behind it is awesome. I just couldn’t use them. So, I didn’t have a lot of experience with them, but what I had was good. Dealing with the reps was very positive and friendly. They were very cordial and when I called to cancel, it was not a problem. They didn't give me any hassle.

I recently was in the Fairway Ford Canfield Ohio for some issues my 2018 f150. Oxygen sensor, rear window defogger not working, and a charging warning light. I first called your customer care and was assured repairs were covered. Fairway informed me that you would not cover the charging issue, or the rear window defogger. I have been religiously have been paying you for two vehicles since 2020. I am very displeased with CarShield!!! And really am looking into talking to me attorney looking for some kind of resolution.

I had a 2016 Camry with over 20000 mile and transmission went out. Took it to my mechanic, paid my deductible and car was fixed. If I had not have Car Shield, the bill would have been almost $4000. out the door and being on a fixed income, I could never come up with that kind of money.

Does not provide adequate coverage for luxury repairs. I cannot recommend CarShield based on the breakdown of costs I received during a recent service visit. After three months of paying for a policy, I discovered that I would still be responsible for the majority of the repair bill. My mechanic warned me that their payouts often fall short of industry labor rates and part costs. If you are looking for a service that covers the bulk of your repairs, this is not it.

I had CarShield cover a work van. I've had them on a couple of other vehicles as well. I did a claim with one of them. It was easy. I called them first because it was a weekend, and then they took over from there. They took care of the issue. It's a two-edged sword. In the small print, they only replace it with parts that are not new, and I had not read that. So, that was the only disappointing part. I've already recommended CarShield.

Just like any other warranty company, the print can be defective to those of us who sometimes have trouble understanding contracts and automotive terminology. So yes much of what we need done may not be covered under the contract but much is. I've been denied or have had to pay out of pocket for most of my claims but this last claim may go in my favor. I just wish things were more clear when it comes to coverages. For instance, my daughter's car have a dual clutch. So because of that they would not pay for a new or rebuilt transmission. Because inside the transmission is a part that is not covered by the warranty. So she traded the car in for another one and she dropped Car Shield.

I am very pleased with my CarShield experience. All the phone conversations were very friendly and timely. The text messages were appreciated. The updates and explanations from the inspector were great. Very pleased with the settlement. When I purchased the CarShield I was just thinking about major expenses like engines and transmissions and did not even think about the kind of repairs recently. Very Pleased!

I needed assistance updating my payment method and ask could I change my Due day, CarShield assistance me on both without any problems. Thank You CarShield. The lady on the phone was very friendly.

I saw the ads for CarShield all the time and I thought I'd call and see what it's all about. I talked to a young man and he was knowledgeable. He was thorough and explained everything to me. I got the package that covers everything and it’s a good price. They worked with me on the payment, and I do it monthly.

The rep from CarShield called and told me about it, and signing up was very simple. I’ve been with them for a couple of months. The price is fairly reasonable and I just have them take the payment out of my checking account.

I’ve had my policy since I purchased my truck in February 2025 I’ve never had a claim. When I signed up for coverage, I was excited. I just purchased my truck. I was telling the representative what I was gonna do with my truck that I was gonna use it to hook up to my horse trailer and follow my friends around to Barrel races around the country. Adventure to say, talk that poor kid’s ear off. A year and a half later, when my vehicle was serviced by an express oil change near my home, they failed & my engine blew. (Long story)

I saw CarShield on TV and just about every third commercial is about them. They're probably the biggest company out there and I can't even think of another name, which is why I signed up with them. I pay 99 a month and they draft it out. I have recommended CarShield to people on my own. It’s been a few months since I dealt with a rep, but it had to be good since I would have remembered it if it were bad.

Updated on 03/31/2026: Still claim not paid. Now they want me to pay $800 to complete claim. Their ads claim "never pay for a covered claim again". Certainly not the case in this claim. Obviously it's covered, so just pay the whole claim.... I'm afraid the shop is so disgusted in dealing with Car Shield, they may tell me to take my vehicle elsewhere. My truck has been the shop for over 70 days! All over $2000.00 bill. Shame, shame, shame. You are welcome to call me.

I heard about CarShield online and I decided to purchase a warranty from them since they answered the phone. It’s for a used car, and I don't know any of its history. Everything went smoothly during the signup process and overall, the experience with CarShield was good.

This company is terrible, my husband has had Carshield for 7 years and in those 7yrs we filed 4 claimed. They honor one, of course a simple part.... They claim to put the customer at ease which is a lie, if anything they make it worse.... They don't call the customer with any documents they need if they do need any. They assume the garage should which is ridiculous because they need it to continue the process.... They lie and make you feel helpless... My husband's truck was in the shop for over 7 weeks and in that time they made everything so stressful back and forth on my part mind you having the garage to do more work to try and get out of paying, we was so stressed out with all of daily life and added bills.

My experience with CarShield was absolutely horrible. It feels like they're happy to take your payments, but the moment you have a claim, everything changes. My vehicle was stuck in claim status for three agonizing weeks, and to make it worse, I couldn't even get in touch with their adjuster. They consistently refused to pay the full amount for my repairs and played games throughout the process, forcing me to call them repeatedly – sometimes several times for a single issue – just to get things moving. Honestly, save your money; you're far better off without them.

They came through for my Dodge Durango. It needed a lot of work on the engine. And my dealer was so happy to work with them. Saved me a lot of money. TY. Just wish they would of let me know the outcome of my vehicle and it didn’t take 2 weeks to fix but it was worth the wait. TY CarShield. ❤️

I drive a 2006 Jeep Liberty and I've got 179,000 miles on it now. I signed up with CarShield from talking to other people that's got them. They have good reviews as well. Everything's been great every time I've talked to them. They have great customer service. I haven't had any claims yet but I like having good insurance. With CarShield, you've got some security knowing that you've got it in case you need it. I'd recommend them to a friend. I checked with another company but their price was 100-some dollars a month more than CarShield so I held on to CarShield.

I am very dissatisfied with Car Shield because my claim was denied and my contract was cancelled after I paid them premiums for a year. They reported the denial and the cancellation was due to a miles discrepancy when the policy was purchased. However, if there was an issue with the miles reported at the time of the policy being purchased it should have been rectified at that time, not used a year later to deny a claim after a monthly payment had been collected.

The experience with CarShield was not what they advertised it to be. When you pay a monthly fee without fail, you should have comprehensive coverage. The the whole premise of having coverage is to have a worry free experience. My experience was scrambling to get a rental which should be car shield priority for the customer. I shouldn’t have to wait until a diagnosis of the vehicle to be approved for a rental. I should have been given a car 24 hours after towing. Instead I had to get a car at my expense! To add to that, I didn’t get any coverage on my repair.

I'm an older woman and I need my car to stay in good shape, and it gets expensive at some point. I heard a lot about CarShield. When they called me, I thought that the way that they made things seemed like a good idea, but it ended up being the worst decision I made. They were horrible. They wouldn't pay for anything. I wasted a lot of money with them and I could never get them to do what I was told. I just took them off and canceled.

Representative very friendly and helpful, did everything to keep me as a customer. But my finances couldn't do it. I will be back when finances change. Representative very knowledgeable and does her job very well.

CarShield is doing what they're supposed to do with me. I needed a motor fixed in my 2008 Cadillac CTS and they repaired it. They recommended a shop and fixed my motor. I had to take it back, and they warrantied that. So, it was all good. I was unhappy with their rental car policies. Other than that, they haven't disappointed me yet. I would recommend CarShield to anyone that has an older vehicle. In case anything happens, they'll take care of it.

I'm absolutely disgusted with the CarShield claims department. I had 3 different reps promising to get back over a two week period. After okaying the work by a shop, they told me that I was responsible for $162.23 after the deductible and CS' payment. Job was $643.08-$250, CS paid $230.85..that left me on the hook for another $162.23. They it was for miscellaneous expenses.. I have immediately cancelled my contract with car shield. Endurance has a better contract, cheaper price, lower deductible, a much better website.

My CarShield experience has been okay. The first time, I had to pay out of pocket, which was not my intention. This time, the car is in the shop waiting on a diagnosis to be performed. I've been with CarShield for a little over a year now. My plan includes roadside assistance. The first time I submitted a claim, I spoke with a representative and I wasn't in the mileage range. This time, I filed it online and then I completed it through a phone call. I was told the claim process would take 24 hours, but I was able to submit the claim online and then I called them 30 minutes later to get it to where I can drop the car off at the auto repair service. CarShield has contracts with a few different places, and there is one not being in town. It's probably 30 miles out that I had to drive it to.

I was upset that I had asked CarShield to give me a little time to pay my Camaro bill because I'm always late with it, but I do pay it. When I did call to make the payment, they said, the day before, it had dropped. So, they gave me a cheaper coverage. I was very upset about that because I had asked for more time and they told me it was fine but when I called, they had dropped it from the platinum to the silver on one of my vehicles. Other than that, my experience has been good.

CarShield was the one that my dad had, and I used it in the past, too. I like the service and the peace of mind knowing that if something was going on with my vehicle, it's covered under the warranty, and I'd only have to pay a deductible versus thousands of dollars. The reps were informative and were able to tell me what I qualified for. They were knowledgeable, very friendly and didn't try to push me into getting something. I have a 2017 Chevy Silverado and I had to get my transmission replaced about four months ago, and everything went fine. I'm happy with CarShield. If you have a vehicle, you should get a warranty from them.

I Googled car warranty companies and based on the reviews, I went with CarShield. Signing up was simple. I just called and talked to a representative, then I gave my mileage and what I wanted. Getting started with them was easy but it was a little pricey. One time, I took my car to the dealership and they put something in the notes saying that it needed a transmission. I had a claim with CarShield and there was a lot of backlash that was coming from them talking about they didn't know if they were going to be able to cover it. Then, I cancelled my warranty because I ended up trading in my car.

My familiarity with CarShield was a deciding factor in choosing them and overall, it was good speaking with the reps. But I was evaluating the whole time if they were telling me the truth or a lie. I got full coverage and the signup process was simple. The price is comparable for the type of coverage that I'm getting. People can decide for themselves whether or not the warranty is worth it to them.

I've seen CarShield on TV and I like the fact that they help people out with some of the expensive stuff. So, I signed up with them. In the beginning of the month, I found out that I could add an aluminum package to my plan, so I called in. I spoke to a person and they said I could do it. So, I told them that we'd do it, but they should move the payment from the 6th to the 20th because I wouldn't have enough to cover both. He said he did that, but I came to find out that he did not do that. Both payments ran and that overdrew my account.

This is a terrible company. I have been waiting for 2 weeks to get my car fixed and they still haven’t OK it. Said they were sending an adjuster out to look at the car. That was a week ago. I called today and they haven’t done anything. Now they want us to send pictures and videos. They have lack of communication. I would never recommend this company to anybody. I am going to find somebody else that I can put a warranty on my car. I’ve been paying them for two years and never used it and now they’re screwing me over. Think before you sign up!!!!

I was very unhappy with Car Shield considering this is my first time Customer using my Benefits. My car has been in the shop since March 9 – March 10 and it is now March 18 and we’re nowhere close of getting my car repaired. It took forever for the inspector to even go out to my car to get it inspected and the rental car that I am in is now expiring tomorrow, which is March 19 and I still have no car. The communication with car shield and the repair shop has been horrible and me being a customer I feel like I have suffer with all this and I really need my vehicle considering I am a grandparent a mom and a wife who takes care of a lot of stuff here at her household, but I can’t do it now because I have no car.

I received a call from someone from CarShield and missed the call. So I called back and it was stated my payment didn’t go through. Come to find out my card had expired, so I gave them the new one and the young lady was very helpful and professional.

CarShield is kind of tricky. After I had bought my 2013 Cadillac, I decided I wanted to get something at the time and I picked CarShield. I just wanted to have something in case a problem came up on something major like the engine or the transmission. People kept telling me they weren't that good but I know they won't have us pay for stuff.

I needed an extended warranty due to the age of my car and having no coverage, and when I started, CarShield was the only one in the market. I've been with them for quite a few years now. I've never had a claim but every time I call with a problem or a concern with my coverage, the reps have always been courteous and helpful. CarShield is tops on the market and if you’re retired military, you get a discount. Also, they take payments by the month, whereas the other outfits that are doing the coverage, you have to give a big down payment. CarShield has good coverage at a great rate.

CarShield is by far the best after-market car warranty company I have ever experienced. On top of superior customer service from every person I spoke to, they went above and beyond to ensure that I not only got the most coverage for the money but alerted me when the premium was set to go up and asked a supervisor to make an exception for me due to a bank issue with a card. That in and of itself shows unbelievable honesty and the type of company that you seek a long-term relationship with.

CarShield is misleading! They tell you they will fix all kinds of stuff… But what they don’t say is that you have had to saved every single oil change history. And then when you do gather all of them, it wasn’t enough, they need more years and then once they get them they give another excuse, they then say you got the oil changes to far apart, even when you use synthetic oil or your owner’s manual say every 10,000 miles and you're doing it 6000 mile. But yet they want your oil changes to be every 5000 miles… So they give you the runaround over and over again…. All types of excuses and things they need just so they don’t need to pay for your repair. In our instance, it’s a new motor needed. On a vehicle we have token great care of and maintained well… They are a misleading company and an awful one to deal with…. Very disappointing!

I would give it a zero if they would let me. Have two Car Shield plans. Never submitted a claim in 3 years when both cars need repair. First shop wouldn't work with Car Shield. Second shop did the work; but Car Shield denied over 200 dollars worth of rental car reimbursement, when I had used it less than I was entitled. They paid the partial claim and said that is when the rental ended. You can't even argue with them. They don't care about their customers at all.

I wanted to try out CarShield, but they weren't a good company. I signed up with them and in the end, I didn't like what I had. I had to file one claim, but they gave me the runaround on a couple of things that I didn't care for. Then, they covered a small portion, and I had to do something different. So, I'm no longer with them.

Wow, this is amazing all the negative reviews that I read. I am starting to see why there are so many now from my own experience. Customers work hard to try to pay for a service that they are hoping to get. I have been with CarShield for 3 years and I filed a request to have my transmission fixed. The request for service was called in on Monday, March 9, 2026, and the Service Advisor told me that CarShield told him that there was a 24 to 48 hours turnaround for an adjuster to come out to the repair facility to take a report on the vehicle. Now the adjuster came out, I was told his name was James ** and the report was given to Corey **.

I have several cars and I needed to make sure I wasn't paying 100% out of my pocket, so I decided to get an extended warranty. CarShield sounded like they were going to be great based on the commercial that I saw, but they weren’t. My mechanic wanted to use a regular or a GM part, but CarShield would only pay for a small percentage of the part because they thought they can get it cheaper. They also didn't want to cover certain things. I ended up paying for it myself. So my experience was not good with CarShield and I am not with them anymore.

After completing my 3 month initial waiting period, my check engine light came on. I took it to a mechanic that they work with thinking it would be an easy faster process. Well shame on me. It has been a month and they are not wanting to cover the cost. They keep asking for “more” information from the mechanic. They have given them all the information but they still want more. I am frustrated because like everyone else I need my car! I’m not sure what will happen. My guess is they will find a way not to pay. But they are still taking $160 out of my account every month. DON’T WASTE YOUR TIME OR MONEY.

My vehicle was out of warranty and because of price point, I purchased an extended warranty from CarShield. I've been with them for about three years and I recently made a claim. The service people submitted everything and the whole process took five days. I have a preferred mechanic where I bring my vehicle and overall, my experience with CarShield has been great. They've done everything they said they would do and I would recommend them.

I got CarShield on my 2010 Camaro and my 2017 F-150, so I've been with them for a long time. I have the powertrain because of the miles on the car, and the price for the Camaro is decent. But the price for the F-150 is not. Filing a claim is neither easy nor difficult. Their first line of defense needs to be replaced because they're the first people who try to turn you down and they give you such a hard time. But once you get past them and you get to the escalation department, they're amazing. If CarShield were to get rid of that first group of people, they’ll get better reviews.

I had Endurance at first for about a month until I found out that they would fix your car only up to the value of the car. And then, it was only good for so many years. I was looking at the length of time you could have CarShield compared to the other warranty places and it is a lot longer. I had a claim at the beginning of November and it was very difficult. I got the car towed out to Nissan, and they checked the car, and let me know all the things that were wrong with it. We contacted CarShield and the inspector supposedly came out in two days to look at the car, and it took him more than a week to get out there. When he finally came, it took him forever to turn in the paperwork on the inspection, and he didn't even turn in all the paperwork he was supposed to turn in. I didn't get the car back till after my birthday, which was on November 14th. So, it took close to three weeks.

I had a CarShield policy for a little over two months at one point, and I had to file a claim. Within the timeframe, the salesperson tried to convince me between one day over the other to not honor a claim. So, I ended up deciding to move on from them because I had followed the guidelines of my policy, but he was trying to find a way not to honor the service contract. They said that the vehicle had a pre-existing condition. That was what he tried to roll. I didn't appeal it. I cancelled my policy at that point. CarShield's reputation is good based off those who are really passionate about executing the mission statement of the company.

I had an issue with my car, and I took it to the mechanic. He did his diagnosis and went back to CarShield and told them what it was going to be. They said they were going to approve half of it. There was still a faint ticking that he noticed after he fixed it and he told them he would have to take the other half of the engine off so he could fix that, too, because it was caused by the same issue. I ended up having to come out of my pocket almost $3,000 because CarShield did not pay for it. They didn't give any good reason at all, which is the reason why the mechanic backed me up and wrote a letter of support stating that they've never seen any warranty company deny a claim that has something to do with the original diagnosis. It had made no sense at all.

I gave CarShield the information they needed, they told me how much it was, and they set up the payment through the bank. They were all very friendly and professional. The warranty covers the power train, because I bought an old 2005 Ford Escape, and I could not afford the whole car. Everything was very pleasant during the sign-up but there was one bump in the road. I signed up for that Endurance thing because they told me it was cheaper. Then I started to cancel the CarShield. But I spoke to a young lady who got it all straightened out for me so that I could go back with them, and they lowered the payment a little bit. I'm old and on a very fixed income. So, anything is expensive to me. But I must be satisfied with the price because I'm keeping my CarShield contract.

Took me 5 attempts to speak to a REAL Person who could connect me with someone who could assist me. If this had been an emergency, what could have happened? What about someone calling with a phone battery about to die? Dell, the agent I spoke with was WONDERFUL to deal with!

I had CarShield, but they didn't want to cover anything. I only got it because my boyfriend at the time had it. But they got to where they refused all of his work on his truck, too. So, we both canceled. Everything that we had problems with, with the air conditioning on mine, they kept saying it wasn't covered. My boyfriend had a problem with his transmission, and his wasn't covered. He got mad, and he canceled his as well.

I was with CarShield for a while and then I quit, but I went back and tried again with my 2018 Elantra. The first time I had CarShield, I only had one problem, which was the radio, and they covered that. The only problem I have is that people keep bugging me and calling, saying they can lower the price on CarShield, but I don’t pay it any mind. I haven’t had any problems with CarShield and others should give it a try.

I am truly upset for what you did when it came to paying for the parts for my truck. Now you advertise you only pay 100 dollars for your deductible, now Pep boys says you argue about the cost of the part they needed to fix my truck. So you decided to make me pay for most of it. Now the total cost was 172.55 and I paid 85.19 plus my deductible and the total was 185.19 I paid out. The cost of the part they needed was too high so I had to pay some of it and I think that was petty on your part because of what you are saying on TV and what you did to me is a lie. Now I paid but I am very angry with you. If I am asked about my treatment, I am going to tell people how I was treated.

CarShield is charging people way too much for the deductible and the insurance, which is why I left them. Most repair costs typically range from around $500 to $800, and you have to pay $500 of that, while the coverage only contributes $100 to $200. The consumer isn't happy with the cost of the deductible. We understand the price but in comparison to some other companies, like Endurance, that’s a little bit too much.

I had had CarShield before with another vehicle for about five years, and I never had a problem with them. My girlfriend ended up totaling the vehicle that I had. It was too old, but I purchased another truck, and I got it insured with them. I filed a few claims. I had a Chevy Malibu, and I had problems with the transmission, the water pump, and they did something to the front end. They took care of their business.

I have not use my protection yet. But my experience with customer services has been great. I have spoke with two customer service repersentive and they both were very informative and knowledgeable. Thank you.

My husband had CarShield on his car, and I decided to take it out on my 2019 car that's paid for. However, I canceled it in January. My car is a 2019. When I needed some service on the car and that I needed shocks, they said that that was cosmetic. I realized then that I didn't do enough research with them because I didn't know what they paid. I was going by what my husband said, but he also said that they wouldn't cover something for him. I was paying $90 a month, and if anything happened to my car like when a motor goes out, I would just get another car because a motor cost $6,000 or $7,000. I wouldn't want to put a new motor in a 2019 Santa Fe. I just feel like I didn't do enough research on CarShield.

I had an extended warranty attached to my vehicle and it expired, and I didn’t realize it. I had an issue with my gear shift and hadn’t fixed it. At the time, my warranty was expiring and when I contacted my warranty company, they said I couldn’t renew until I repaired it. And that made me look into CarShield. I saw them regularly on TV and thought I should hurry up and put a warranty on the car before something breaks.

If you want to pay money to add complete and utter frustration and outrage to your life, this is the plan for you. What in some ways amuses me, is that the person that recommended this horrible way to waste money to me, now hates them even more than I do. Find another way to save money or simply pay for whatever repairs your car will need. Carshield is not the way to go.

Signing-up with CarShield is self-explanatory, very easy and convenient. The representative is very nice. The package that I have is essentially a manufacturer's warranty on the car.

I'm still going through an experience with CarShield, and it's not been good. I'm in the process of trying to get them to pay my claim. It's going on three months now, and I still don't have a yes or no. They've declined the claim several times for no reason at all. The last thing they sent me were receipts that already showed that the work has been done on Carfax, but they wanted me to go out and get receipts. It clearly says on Carfax that I had an oil change, but they said that they needed the receipts. They needed proof of my proof. It seems like they wanna prolong everything so I continue to pay the monthly fee.

After giving the car information to CarShield, they chose a plan for me. But thought I was gonna get a cheaper price and that there would be some senior discounts. The rep that I dealt with was very business-like. It was okay.

I get extended warranties for the cars that I buy. I fix them up and try and keep them. If I get tired of them, I trade them in. I have a 2015 RAM which CarShield covers. I have them as back-up to take care of my car. The reps were really nice about it and very helpful when I signed up. They were very knowledgeable as well. I had two payment options - a more expensive one or a cheaper one, and I went with the cheaper one. I have received the hard copy of the contract but my VIN is wrong on the card. Other than that, CarShield is a good company and I'd tell others to get it.

I signed up with Carshield over the phone and it seemed like it was relatively easy. Their reps have been straightforward. We've used it numerous times. My most recent claim was for my front main seal on my pickup. I had it fixed five years ago down at the Dodge dealership here in Fort Collins, and it had gone out again. I know it was a little more of a challenge to get CarShield to work going through the Dodge dealer. Because they were, in fact, Dodge dealer instead of an independent shop. But finally, they'd come through. Dodge did my turbo also and it was a challenge then. But it all finally came together and worked out. I'm glad we got CarShield.

CarShield was the first one I contacted right after I bought the car. At first, the rep said $100 and I said I would get back in touch with him. He went down to $79 and I signed up. They take it out of my account and I’ve paid two months. But I'm thinking about dropping it. I got the contract and handbook but most times, you don't have a chance to look at what comes in the mail. We're trying to trust what the person saying that’s what you bought, and I hope I don’t need it. But it's just CarShield puts my mind at ease since the Fiat is a used car.

I needed a warranty on my older vehicles. I looked at a few companies and saw Carshield on TV. They had the best price at the time, so I signed up, but I would tell friends and family to make sure they understand what coverage they have because sometimes the representatives don't explain it like they need to. I still pay for my own oil changes. I've been paying for three years, and I never had to use Carshield. Where is my money going that I've been paying for three years?

I just signed up with Endurance ‘cause I heard that it was a good plan. My buddy said Endurance is a very good company. The sign up process seemed fairly easy. It was a very courteous phone call. I've had nothing but good things to say about Endurance.

I’ve had CarShield for 2 years. My first claim. Had transmission sensors issues issue on my F150 truck. I contacted an authorized repair shop. They contacted CarShield and obtained authorization. Process completed in a matter of days. Truck was repaired and I am one pleased customer. Highly recommend CarShield!!

It's always good to have a vehicle warranty. I figured I was retired and I don't know a thing about these cars. The older ones, I did. But these new ones, I don't know. It's all electronic. CarShield was a pain in my butt always sending me letters and all this advertising and, "Join us and buy from us and we'll fix your cars." I said, "Okay. Here you go. Take my money and you better fix my car when it breaks down." I haven't had dealings with CarShield other than signing up. The rep was a bit pushy, but he's a nice fella. He explained a lot of stuff about what they cover and all kinds of electronic stuff and, "We'll fix this and we'll fix that." He explained himself good. He also gave me a bunch of offers. I kept telling him no and he kept coming down. I settled for the last one, which is 99 bucks. If nothing breaks down, it looks like I'm wasting my money. But when my car does break down, I'll make up for it.

Signing up with CarShield went well. I was with the company before, too. This particular time, the number that they started off was too much. For three times, I said it was too high. The fourth time, they got it to a number that made sense to me. If that was the number that they could have offered me in the beginning, why didn't they just start there? They could have stayed firm on that number versus starting me way up there and then letting me go down to something that made sense to me. That would be my only thing right there. I'd recommend them. I got a BMW covered and I'm on a monthly payment scheme.

The cost of car repairs is out of control. I decided to get an extended warranty and chose CarShield because of their good price and their reputation. Also, it wasn't an upfront cost. It is just a month-per-month basis. I'm paying monthly, and they allowed it to be automatically deducted from my checking account. So, I don't have to send them anything. Also, they let me pick the level of warranty coverage that I opted for. As far as their customer service reps when I called and talked to them about signing up, they were friendly and helpful.

CarShield was very quick to check an issue discovered when my auto repair company were doing an oil change. If it was handled quickly, it would save very costly repairs. I was very impressed with Car Shield sending someone to confirm the issue as well. They were able to approve the repairs quickly and I was very happy I had chosen Car Shield!

Please ask your questions before you sign because they say they cover it but they don't cover everything. I had one thing that need to be fix and they deny my claim. They are very sneaky & the commercial is not true.

My factory warranty expired for my 2022 Jeep Wrangler Sahara, and I wanted some protection. I went with CarShield. I've read some stuff about them, and I didn't see any negative reviews about them. They also offer easy cancellation. They're also month-to-month, and they're not on a contract. That was a positive thing for me, as well. I also liked that you can go to any certified mechanic and get your work done. When I signed up with them, the reps were professional. They explained to me what I was buying. They were telling me about the different plans that they offered. I also chose the credit card as my payment option. It was an easy and pleasant experience.

The sign-up process at CarShield was fairly easy. The rep asked me what I was looking for and I told her that I needed bumper-to-bumper coverage. I bought the platinum package, which covers motor engine, transmission, starter, alternator, and air conditioner.

The lady from CarShield explained to me that the power train for my car would be covered. When I went in depth and asked her about specific things, such as my radiator and items to that degree, she explained that those things were covered as well. Those are the things that make my car operate. I wanted to make sure that if those go out, I will be getting assistance. However, I did not feel like I was able to achieve the coverage that I was looking for, so I let it die out. I let them fizzle out this month because my radiator did go bad and they did not cover it. They said they only cover the water pump. The water pump wasn't what needed to be changed. So, at that point, it was no good to me.

While driving check engine light came on. Started to misfire. Made it to dealership and had it checked out. Said it was an injector. Changed it still the same. Found it was computer module. Got a rental. Three days later after back and forth had it fixed. Car and part sat for three days. Rental was supposed to be covered by the time it was fixed. My deductible and extra I paid for rental. If they would just have fixed it like they did it would have all been covered three days sooner. They paid half the bill. Told me I was responsible for the rest. when I first bought my plan I was told I only pay my deductible.

I have a 2018 Chevy Cruze and I was looking for coverage to get a replacement for my vehicle because the replacements are expensive these days. I don't have any money to pay the repair shop, which can be costly, so I decided to get a warranty. CarShield had a promotion in TV shows and on radio that they’re the best coverage, there's no deductible, and they will cover 100% of the cost. I signed up and I pay monthly, but I didn't get the coverage I wanted. There's no security. They always say that they're gonna fix something and they never do it, and the promotion that they have never comes true. They have bad service and I'm unhappy.

In July, 2021, I purchased a used car with low miles and in rather good condition from a reputable dealer; however, without purchasing an extended warranty. I joined Car Shield for car repair protection in case repairs were needed. After three months of owning the vehicle, I began experiencing various mechanical issues over a short period, including faulty electrical wiring and a defective engine oil sensor. In addition, a replacement radiator hose. I took the car to an established dealer of my car's make, in this case, a Chrysler dealership. Every time the dealer called Car Shield, the dealer was told these parts were not covered. Furthermore, the dealership's advice was to drop Car Shield because the experience with other customers was the same. So, I did and never referred to them again. Buyer beware.

Getting the coverage from CarShield was easy. They went through what they do and what's covered and what's not, which the average person doesn't know about cars. And when they tell them, "Well, we cover this and we cover that and timing chain and all of that," the average person doesn't know all of that. They don't know where a timing chain is in a car. They don't know if a car does have a timing chain. But see, my husband was a mechanic. I know some different things. So, they named a lot of things that that cover.

My truck and my other cars were out of warranty. I was watching it on TV and saw CarShield. Whenever I take my vehicle to wherever I'm gonna get my car repaired, I just show them my CarShield and they call it in. The last one was on a check engine light and a motor mount on my wife's car. The claims process took two days at the most. I spoke with CarShield once, and they were very nice and attentive. Everything’s been fine.

It was fine signing up with CarShield. It was something I needed and I wanted to find myself a good company. But CarShield did not follow through. When I went to start my car, it wouldn't start. I called to get help from CarShield but they said I had to call a tow truck. I called a tow truck but they couldn't help me either. When I mentioned CarShield, they hung up on me. CarShield is not helping me out in the way that I need them. I'm paying them 80 some dollars a month and now I can't afford that at all. That's a lot of money for me because I don't live on much now. They take my money but let me down when I needed them. I was very disappointed in the treatment I received.

I'm 24 and I have a 5-year old. I was trying to make sure that I could feel safe with us in the car. I signed up with CarShield and the process was okay. I got a letter saying that I could get an insurance for $109, which is what I'm paying. They went over the different plans they had. I wanted something else, but they told me that I couldn't get that plan because of the year of my car. I now have something on my dashboard going off and I'm thinking this is the time to call them and find out who I'm gonna be dealing with for any repairs.

The signup process with CarShield was quick and simple. I was trying to get off the presentation because I no longer needed it and it was a hassle. It seemed as if they didn't listen, and the reps tried to lower the prices for me since my sister forced me into it. I’ve been with CarShield for just a couple of months, and the coverage seems reliable and good.

My car was getting up in mileage and although it runs well, it's a 2012. I wanted to have coverage in place in case something major happens. The gentleman who signed me up was nice but what he told me wasn’t transparent. It's not true what they tell you. They made it sound like any time you take your car to the shop, it will be repaired. All the shop has to do is submit the invoice, and CarShield will handle the rest. But that's not the way it works. My car had to go in the shop for something minor, and it wasn't covered. So, I had to come out of my pocket almost $1,000 for coils and plugs, and I had to have my car towed in. I had coverage with CarShield years ago, but they’re not worth it now.

I have two Toyotas and one Chrysler, and they are old. I saw CarShield’s commercial on TV, and if the warranty is true, and they pay for a new transmission or a new engine, it would be worth the monthly payments. The rep was a nice guy and didn’t pressure me. CarShield was great, but the price is not. Still, if people can afford it, they should try it.

I had a choice between Endurance and CarShield, and I liked the two people that were doing CarShield. The rep who helped me sign up was nice. I've been with them for three months now and so far, they've been good.

I noticed some oil leaking in my vehicle, so I took it in on the 23rd. They said they'll have an adjuster go out in two business days, and that was Tuesday. I called again today, and they said it's gotta go under review, and it should be tomorrow when I’ll know something. I guess when tomorrow comes, they'll come up with something different. I also didn't know that I had to pay out-of-pocket for a rental car and get reimbursed for it. But they did a really good job during the purchase experience of my policy and they were really nice. It just takes them so long to get back with you on your vehicle. I am very unhappy with CarShield.

Typical experience with extended car warranty. I would look elsewhere for your extended car warranty needs. I would not recommend to friends or family.

CarShield responded quicker than the other companies that I contacted. I also had them before when I bought an Audi Q7 Diesel SUV. The car had it on a program, and so the dealership was able to transfer it over. So, I just kept it. This time around, I've got a Hyundai Genesis, and I called CarShield to sign it up. Everything was good. The reps seemed professional and polite. I was happy with them. I've read through some of the policy because I'm gonna put out some money to do the suspension on those cars.

You pay CarShield every month. Then several months later your car breaks down going down the interstate. CarShield arranges a tow to a CarShield shop. Then CarShield told the shop that nothing is covered So I had to pay the repair myself. Then I canceled CarShield because I am not paying car shield and my repairs.

We've had CarShield before. The previous time, it was a $100 deductible. It's now 250. But that's with everything in the world right now. I got the gold package based on the recommendation and it's solid. I pay monthly.

I knew about CarShield by word-of-mouth. Their coverage is better for the amount of repairs that you can have. A lot of the other companies had a cut-off for the amount of repairs, but CarShield didn't. Also, signing up was simple and easy. I wanted coverage for my entire car. The cost was reasonable.

CarShield wanted me to be a customer because they lowered the price three times. I just signed up for them it’s been good. The rep and I laughed and joked around. He said I made his day and that he didn’t have very many customers like me.

I used to have another provider, but when I went to the dealer and wrote down everything the guy said about what the warranty covered, it didn’t cover half the stuff he mentioned. I called around and talked to a CarShield representative a couple of times. When he explained what they cover and the mileage on my truck, I decided to sign up. The rep was very friendly and wasn’t pushy. I called him twice and signed up the second time. I'm retired and I'm older and I wanna make sure we're covered. This month we're gonna call and get my wife's car signed up, too. CarShield is a good company.

To whom it may concern I am somewhat dissatisfied with my first claim experience after registering with Carshield 3 years ago. The process should be expedited after the claim is made there's no reason for my car to be in the repair shop for 1 1/2 weeks without it being approved. After calling customer service 3 times I was told the inspector never showed up to the repair shop the day he was scheduled which delayed the process even more. Thankfully the delaer provided me a loaner car to get to/from work and other places or else I would have be inconvienced to the highest degree.

Got the job done. My dealer worked with me! My dealership diagnosed the problem and fixed it. I was advised by Car Shield Company that I would owe $468.00 because of the difference in labor costs. My dealer worked the price down to $122.00. I think Car Shield should look into their labor prices

I bought a used 2015 Honda Accord with 70,000 miles from a Honda dealer I've been dealing with for 40 years that I trusted. The salesman told me that the car had a new starter and a new transmission but after five weeks, I needed a new starter. I went back to Honda and talked to a manager, and they had the Carfax. The dealership later said it never had a new transmission or a new starter. They agreed to pay half, and I paid $800. After that experience, I decided I needed a warranty.

I'm on disability and my income is not like it used to be when I was working. I've seen CarShield on TV and it seemed like a good deal to me. So I talked to the agent, and he let me know what I needed for my age and income. Then, I got what was good for me, and it seemed like it worked out for me. I got the card, the chain thing, and I see a lot of things on there. Right now, my car is running well and thank God for that, so I don't have to use my policy yet.

CarShield had a more reasonable price than the cost I was gonna get from another company that I was already with. I signed up for the coverage over the phone and it was a simple process. The reps answered the main questions I had to inquire about, and I was satisfied. When I had CarShield on my first vehicle, I had to use it and I still had to pay $1,000 out of my pocket. I had to have a converter done on my truck and the whole thing came to $4,000. I didn't like that I had to pay out of pocket. But I haven't had to use it since I have it on my other car.

My car is getting a little older. I heard about CarShield online and signed up with them over the phone. They made an offer I couldn't refuse. I asked the rep about the coverage, what it covered, and what it didn't cover. He was very professional and knowledgeable. CarShield is a reputable company. They stand behind their product.

I paid off my car and wanted to make sure it was covered for any wear and tear and kept in a pristine condition. Since by my father is with CarShield, I also signed up with them and it was quick and easy. They did not try to give me the best price, but the top dollar. It's worth the value. Especially if you're gonna keep your car a long time, you should always get it just for added extra protection. An extra $100 can save you $10,000, and I can't beat that.

Representative who I talked with was very polite, courteous and helpful. She had called a week early and I asked her to call me back the following week and she did as promised within the hour of agreed time. Absolutely no issues with the customer service representative I dealt with. Thanks.

The warranty was out on my 2018 BMW and I wanted to have one on it. I've heard good things about CarShield and my sister said she didn't have any problems using CarShield, and it’s a good choice. I feel secure because I got the Platinum where everything is covered, and it was a good deal. I do auto pay. That way, I don't have to worry about it. I have a claim right now, and the rep from CarShield sent me a text message that they have it. They're processing the paperwork, and I'm just waiting for them to call back. According to the dealership, everything was under warranty, so there should not be a problem. When you buy high-end cars, it's a little more than the average car because everything is more expensive. So, buying the warranty wasn’t a bad idea. I'd recommend CarShield, and I was thinking about buying a warranty for another car I just bought.

My Chevy Equinox is up there in age and I need to be able to get some type of extra protection on it because I'm on a fixed income. The rep told me what he could offer for 89.99, and I signed up. It didn't take long and was easy. I feel a little bit better when driving since I got the warranty. Hopefully, if and when I need to use it, it will do what it's supposed to do.

CarShield is the first warranty I’ve got and they are proactive. Usually, the mechanics submit the claim, so anytime I call for a tow, they come through immediately. But I’ve been with CarShield for four months, and I don't understand some of the coverage of the warranty because most of the things I'm trying to do are not covered.

My experience with CarShield was fine. There are just things in the policy that I thought they would pay for, but they don't. They had to replace the thermostat for the heating system to work. It cost me $800 and some. It was my fault. I didn't read this stuff. It's the little internal parts that they don't cover. I wanted to cancel the policy, but the lady said, "No, we can't cancel it." And she's supposed to lower the bill. I wouldn't recommend CarShield.

I was looking up the best extended warranties and CarShield had 8.5 stars. So, with Google doing its work, I ended up purchasing a policy from them for my 2015 GMC Sierra Denali. The rep I talked to was a very nice lady. She helped me get it all set up very quickly and easy. She explained anything that I asked her to elaborate on, and she got me covered within a 15-minute process. I feel like I was able to get the coverage I was looking for but I haven't had to do anything to my truck yet. So, when it comes time to find out if a repair is actually going to be covered or not, that's different. But seemingly, by the books, it is what I was looking for.

I have a 2023 BMW X5, which is a newer car and a hybrid. I was concerned about issues with it down the road, so I bought an extended warranty. I got estimates and CarShield had a good price for what they could offer, so I signed up with them. I had a friendly phone call with their rep who was informative, then they sent me copies of the contract and handbook. They had a lot of information in there. For my payments, I can do automatic withdrawal monthly or I can contact them and pay in advance if I need to. I would tell my friends that they should look into CarShield.

Setting up everything was nice and quick. Everything was good. The rates were decent. The rep was very informative. He told me about so many days I had before it would kick in. That time is up and it's kicked in already.

CarShield is a great, reliable company. I had a very good experience with them, and I have no complaints. I hope it's the same this time around, and I hope I never need them, but I'm sure I will. It's like buying any insurance. I used them for my BMW many years ago and I liked them very much. I thought I paid for two or three years, and then I don't pay anymore, but I still have coverage up until a certain point. However, it's not that way now. I also looked into Endurance. Endurance gives you that leeway, so you go with them for three years, and for the rest of the time until you reach the mileage, you don't pay anything. Endurance is at the top of the list but I never worked with them before. I worked with CarShield. While Endruance would love to have had me as a customer, I chose CarShield.

Very good customer service. Service representative was very helpful and professional. Addressed all my questions and was able to expedite my request for coverage payment on a new credit card immediately.

We have had CarShield for 6 or more years. We has a claim on our truck, they required their repair shop to break down the engine and then refused to pay for any of the repairs. Then they offered to return all of our premiums if we just went away. NOOO!!! Honor the contract and repair our vehicle as agreed.

I had a 2013 Jeep and its transmission started acting up. I saw CarShield on the TV and I got their extended warranty. Whenever I had a claim, I called them, then I took my car to a mechanic, and they'd call CarShield about the problem. Sometimes I would be the one calling but the garage place usually did that. The last time I had claim was when the oil filter housing cracked twice on my Jeep and they replaced it both times. The mechanic had it for two weeks and CarShield didn't really help with the process. I kept in contact with the dealer more than anything.

CarShield is the worst place you could ever get a car warranty through. I saw them on TV and I thought they were legit, which was why I got my warranty from them. That was the first time I ever had them. When I call, I get transferred multiple times and they never call back. Each time I call, I have to start over, and nobody seems to know what they’re doing. I filed a claim, but they kept nitpicking and then said they probably won’t fix the car after it’s torn apart. I canceled my service and went somewhere else.

Rec'd call 2/9/2026 identifying themselves as representatives from Car Shield 🛡 with offer of a reduction in premium 😳. Then transfer me to a licensed agent which was National Auto Center, because Car Shield's claims were being denied & declined claims. The representative (Danni) @ **.....thank you for your assistance.

I needed full coverage and heard about CarShield on TV. I signed up and they told me the details. All in all, my experience was good.

This company is a fraudulent, deceptive company! A SCAM, DON'T JOIN! I have had a contact for 6 years, paying, just shy of $8,000. I didn't have any claims until recently. They denied the major repair claims even though they state in their literature and contract they cover transmission and coolant systems. They do not list any part numbers in the contracts. So, what they do is deny claims stating they don't cover that part!! There are no parts listed in the contracts! They just make it up and deny claims because they don't want to pay for the repairs! Not only that, when I called customer service on two different occasions from 2 different repair shops to find out why the claims were not covered they stated there were no denials!! Outright lies!! I took the car to 2 different repair places, a dealership and repair shop.

I did everything online to sign up and then CarShield called me and got the rest of the information from me. It was easy. I got the gold plan and they told me that once I download the app in whatever area I'm in, anybody that takes CarShield can do the repairs. I recently had to file a claim and I didn't know that they were waiting on a service receipt from me and I had just figured it out. I thought I uploaded both pages of the document three days ago. But I didn't know that when you're uploading, it only let you upload one document at a time. I just saw that today so I had to upload the second page to it.

Absolutely Non Responsive to my Claim. Waste of Money. Too many hoops to jump over. Dealers in my area don't or want accept Car Shield as warranty coverage. Had vehicle problems where vehicle couldn't be started, moved, etc. Had to have towed to my regular mechanic. He said he couldn't do anything that on;t a Ford Dealer could diagnose and fix problem. Call CarShield because my local dealer doesn't honor Car Shield. Keep in mind I had to have vehicle towed to any vehicle maintenance facility. Talked to Car Shield Rep and she advised to take to Midas Muffler. Before I had vehicle towed to Midas I call them, based on Car Shield's recommendation. Neither Midas could help me. They both referred me to the Ford Dealership.

All of my questions were answered, and I was very pleased with every answer. I personally thank the kind and respectful lady who helped me. She was also very professional, and knew exactly what I needed.

I had a Range Rover that had an issue. I submitted it to CarShield in 2022. The service shop attempted to contact CarShield on my behalf, but nowadays I would use the little pamphlet guide that says what I have to do if I got an issue. I read and follow the instructions. It would take a couple of days for that to be processed. However, on several occasions my claims weren't covered. I've never had a claim covered, which makes me question why I still have CarShield.

I got CarShield's bumper-to-bumper coverage, including my displays, my ECU, and any computer parts. The price was reasonable because I don't wanna be paying 6,000 in a few months. If a piston comes flying out of my car, I won't have to pay the majority of that.

I honestly think they are very unprofessional, they keep calling my phone every day about coverage even though I told the numerous times that I have a vehicle. I feel like they're harassing me with this.

I left the parking lot of a store less than 1/2 mile from my house and was waiting on a traffic light and the car's gauge started to show overheating, I drove the few blocks home, pulled the car in my driveway and seen coolant under car. I called a towing service and had car delivered to a Dodge dealer. The inspector from CarShield came after 2 days and said the car's engine had to be broken down before OK for fix.

DO NOT USE CARSHIELD !!! I've been a customer since 2019. Many repair facilities, including dealerships, are no longer accepting CarShield because of the difficulty they experience in dealing with CarShield's Claims Service and not receiving payments for approved warranty work. Today, I called Customer Service and spoke with JOHN to request cancellation of my plan. He was extremely argumentative, combative, and refused to cancel my policy. He kept insisting I should "take a few more days to reconsider" and "not make a hasty decision". I insisted I just wanted to cancel and this was not open for debate, discussion, or negotiation. He continued refusing to cancel so I hung up.

The rep that I spoke to over the phone knew what he was talking about. The price was good. They charge my card and I pay for it.

I was sold a platinum plan and was set up on a gold plan. I paid for a platinum plan and when I told them I was set up on gold, they offered to move me up to platinum for an upcharge. No thanks! I called somebody else and paid a little bit more but I got what I wanted.

The rep from CarShield gave me a better offer than the other companies. He was good and professional. I was looking for a bumper-to-bumper coverage. The package I got should come with everything.

I have an older vehicle that needed some coverage. I knew about CarShield's name. I called them and they kept calling me after that. They were persistent. Them calling me was a bit annoying. But once I knew that I wanted the service, it was fine. They told me what their policy covered, and the price.

I have family members that have CarShield and they've had a positive experience with them. I went ahead with them as well and got full coverage on my vehicle. I would recommend them. My experience with them has been a 10 out of 10.

This has been my first experience in making a service claim with CarShield. It was important to me to be able to use the dealership I had been using for years. Everything was settled to my satisfaction.

I've only been with CarShield for two months, so I haven't had an opportunity to use the service. However, they explained everything and sent me a package, so I got my little card and what is all covered. The handbook is well thought of and well done.

CarShield – DO NOT GET SCAMMED. I had CarShield coverage for years and never filed a single claim. The one time I did—and followed all required policies and procedures—they told my dealership I had no coverage, which was completely false. My dealership (Acura of Norwalk, CT) called CarShield directly for pre-authorization and was told I was not covered. Because of that, I proceeded with the repair knowing the work needed to be done. Afterward, when I called CarShield to cancel my policy, a representative suddenly told me that I did have coverage and that the repair should have been covered.

My name is Pierre **. I have had CarShield for almost five years. I have been paying all this time without complaints and have not had major issues with my car. Last Wednesday, my heater went dead. I called CarShield and spoke with a nice lady, Ms. Carol from Missouri. I told her that I am experiencing heating issues in my car. She told me that to go to my mechanic and they will diagnose – that my deductible is $100. She also wanted to recommend some mechanics in my area. Last Thursday, I took my car to Nissan. To my surprise I got a call from my mechanic saying the heater box is not covered by CarShield. I asked him, "Are you sure?" So I called Carshield and was told the same thing. The lady I spoke with told me several parts that are covered including heating/cooling and the heater box is not one of them.

Car Shield so far has been lovely to deal with while dealing with a broken Transmission at the moment. I am wait to see what my outcome is. They have been on top of it since the dealer I took my SUV to placed the claim. Not even an hour after the claim was submitted to them I got a phone call for questions and to let me know they were sending someone to double check the status of the vehicle conditions.

The rep I was very helpful., and answered all my questions. Very nice. The type of person you hope to talk to when looking for information. I have been very satisfied with CARSHIELD.

I have a contract with CarShield since around 2022. Although, I didn't file any claims until 2025 and most recently, a few days ago. My deductible is $250 and they refuse to pay for both claims in full minus just my deductible. My most recent claim is the high pressure pump. They insist on sending the repair shop their pump. But I am told by the shop manager that the part they received is used. The total estimate is around $910 and they are telling me that I am responsible for about $740.

I signed up with CarShield in case anything happened. Everything was nice and easy, and it was fast to register and apply. I like it. I haven't used CarShield yet, but I know it's reliable 'cause my friend used it. He recommended me to use it, so I went ahead and listened. CarShield is good.

The gentleman on the phone was real friendly. I had bigger tires on my truck, which were not the standard tires on the truck. He told me my payment would be a little bit more expensive because of them. He was pretty upfront with me. He also offered me an incentive if I signed up that day. I've heard good things about CarShield, that they were one of the more reputable companies. I'm always really leery because these companies get you to sign up for the warranty then there's all the hidden small print at the bottom. That was my biggest concern, that if something's wrong with my vehicle and I take it in, they're gonna try and do some kind of ** on me.