CarShield

Spoke with Kasi. She was very helpful in checking the status of my claim, and was also very pleasant to speak with. She is a valuable asset to your organization. With Kasi assistance hopefully my claim can be resolved quickly to avoid any additional rental car charges.

I signed up with CarShield from a shop that looks over or works on my vehicles and just having to make my first claim so far has been as Advertised, Will update once repairs are finished. This is my First time with a Car warranty that's not through a dealer and I have read pros and cons so far, all pros.

My Starter went out on my truck on Saturday evening. Y'all got my truck fixed within a day. I'm back on the road Monday afternoon, and I am happy. I thank The Lord for CarShield. They are right on time and their commercials are real. They do get your car fixed quickly.

Prompt arrival and professionally skilled in attaching and transporting vehicle. Driver was very polite and communication regarding route and directions for transporting vehicle were clear and concise. I do not wish to add more comments. We were very satisfied with the towing of our vehicle. Thank you.

The lady I talked to was great. She was very passionate about my needs. I'm sorry I don't remember her name but she was so knowledgeable about my needs. Thank you. I would definitely brag to my friends. I haven't had any break downs yet but I'm sure I'm in good hands.

Very understanding about the error on my automatic payment, Netspend change my account number, and did not tell me. Thank YOU for all the help customer service gave me. I find CarShield (gold coverage) is a good value.. This my feedback.

Payment made thanks for your professionalism on the phone. The representative was patient, efficient, and kind. Thanks for the reminder email. That is most helpful. Thanks, danke Schoen, merci, obrigada, muchas gracias, grazie and I am not going to write any more words.

The service was great and customer service was on point on handling my claim. Customer service was very helpful on communicating with the shop owner who repaired my car. I’m very appreciative on having coverage with Car Shield. I would most definitely refer CarShield to family and friends.

Excellent customer service. I went first for help with payment issue. My husband is not well unable v to work then we had to give our car up. My husband not well. Car Shield very understanding in my requests. Not an easy choice for us but in future we will use car shield home warranty. Thank you.

Car Shield has one of the best customer service agents I have talked to. They are very professional, patient and eager to help you out. Other companies should learn from their experience. The way the agent I spoke to treated me, although I was busy doing something else, she was very patient and helpful in making me understand my coverage. I had to leave what I was doing and ran outside to get my card and made the required payment.

Customer service was a Nice person to me! She was very nice. She helped me with all of my needs! She was caring. It was nice talking to a real person! Thank you for having nice people to take care of me! May GOD bless you all!

I had to wait a long time to get approved for auto motor replacement but was glad you did approve new motor. Thanks Gary L. **. Don't know how what I would have done without CarShield. Also car rental and towing.

All went smooth and the girl that helped me was very professional, I am sorry that I did not remember her name. I hope all CarShield employees are like her. When the time come for me to make a claim, I hope it goes as smooth as making a payment.

Was the first time using CarShield and it was easy and friendly. The shop was happy to accept it and was also very friendly. Thank you, when I talked to your service person she helped me and even called the shop to make sure they took CarShield, she was super.

Great. I just wanted to give information on a new credit card. The lady was very helpful and very kind. Do not ever do this to me again. My experience on the phone was great. My experience on this computer has been less than great.

My request was taken care of with care, and quickly by the Cust Svc Rep. She asked if there was anything else I needed. After being transferred to the Cancellation department, my request was taken care of. If I wish to renew my coverage, I would call Car Shield.

He was rude and abusive. Would not let me speak. He should not be working for you because everyone else is very nice. Get rid of him! I would not speak to him again so tell him not to contact me again. He does not deserve a position with your company!

I am just waiting to get reimburse on my rental. Other than that it was great but you have to wait to get your money from a rental. I wish they would just make it easy when you need a rental. Some people don't have the money to put out like that.

The customer representative was very helpful. She was professional, knowledgeable and provided me with the help I needed. I didn't expect to receive this professional and prompt service but Car Shield was there when I needed them. I would highly recommend Car Shield.

Gave me plenty of choices of places to go. I prefer to use Prime Tune Auto Repair. They will be calling you for exact amounts of coverage. I appreciate the value and the comfort of knowing my car is covered.

Alliyah was very helpful and friendly. She helped me to resolve my issues, and did what needed to be done to assist me to making sure my account is secure from fraudulent activity. I would recommend CarShield to any family and friends. Everyone need CarShield.

I spoke with Wanda (claims rep) this morning regarding the policy I just purchased on my 09 Yukon. She stated missing (prior) maintenance records from the previous owner would not be a problem and would be covered if I were to have a claim.

My experience was a very pleasant one. The representative was not only nice but was very helpful. They answered all my questions and put me at ease. The value I got was way more than I expected and I definitely recommend this to anyone who wants to protect their investment.

I have had my policy for over a year and this was my first time to use it. Everything worked exactly as they advertise. Could not be more pleased. My car was towed to dealership. The problems were Identified. The Dealership called CarShield. I agreed to paying the deductible and everything was taken care of. I would highly recommend CarShield.

Just called for general information, call was handled promptly and professionally. Really no other details just a couple minutes and we were done. The representative was very pleasant and informative, and I have nothing else to add, thank you for your assistance.

My experience was great. No hassle or miscommunication. The agent was very knowledgeable in the area that was addressed. CarShield put all my worries about auto repairs to rest. I filled my claim and within 24 hours I received a claim number.

The person was swift and professional. The return call and turnaround response was quick. Anytime I have called CarShield I have had great service and recommend it to everyone. My Mechanic has never complained about the service either. Great company.

My AC has quit working, and the claims department were very helpful and directing me on my next steps to get this issue taken care of. I did not have to hold for either phone call someone answered right away. It was very simple to give them my info to receive their help.

Customer service was very professional and courteous. Will purchase Car Shield for all of my vehicles. My Chrysler 300 was in an accident. The insurance totaled the vehicle, therefore my contract with Car Shield is not necessary anymore on the Chrysler 300. Please continue to send me promotional incentives and discounts. Do you have discounts for senior or elderly citizens? If so, please consider sending me the information that I am interested in senior discounts for Car Shield purchases. I already have a contract with my 2012 Toyota Camry. Thank you for your assistance and with your company being number one in the USA for warranties.

Filed claim, a customer service representative called me to explain the claim and the amounts they would cover. The agent later called the auto dealer servicing the vehicle and coordinated the approval of the repairs directly with them. I was satisfied with the response time in authorizing my claim.