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CarShield Reviews

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About CarShield

CarShield is a vehicle service contract provider that has earned 4.0 stars from more than 10,000 verified customers on ConsumerAffairs, with reviewers frequently citing flexible month-to-month plans and high-mileage coverage as standout features. CarShield offers customizable vehicle service contracts that cover new and used cars against malfunctions and breakdowns. Along with these extended warranties, CarShield also provides 24/7 roadside assistance, towing services, rental vehicle assistance and mobile app access.

Visit carshield.com
Pros
  • More plans than many competitors offer
  • Plans start at $99 per month
  • Free access to 24-hour assistance and repair facility map
  • Month-to-month, price-locked plans available
  • Covers cars with up to 300,000 miles
Cons
  • Rental reimbursement isn’t standard
  • Quote only available over the phone

CarShield Reviews

Over 10k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about CarShield?
    • 4,948,184 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 35 - 75
    Verified purchase
    Customer ServiceCoveragePriceRefunds & PayoutsBilling

    Reviewed Aug. 2, 2026

    My car went in for service. I asked Midas to use my Carshield and all day they were calling them for payment and kept getting the same response that the payment was going to be paid to them and nothing happened. I called service and they said the same thing. Payment will be processed and nothing happened. I finally paid for the car and was told I would get the covered amount paid back to me and still did not receive anything yet. I pay my premium. Every month on time and I think this is just wrong, today is August 1st and the payment went to you all and I still did not get a check or and message saying I was getting anything yet so I am not very happy on how this is being handled,

    Thanks for your vote!
    CarShield
    Response from CarShield

    Nadine, we appreciate you bringing your concerns to our attention. We apologize for the delay with the payment to the repair facility and understand how frustrating that can be. We can confirm that your reimbursement check was authorized and will be mailed to you. If you have any additional questions or concerns, please contact Customer Service at 1-800-587-4162. Our team can review your claim and provide any additional information you may need.

    Verified purchase
    Sales & Marketing

    Reviewed Aug. 1, 2026

    I got tired of having problems with my vehicle. I watched CarShield's advertisement on TV, and it sounded good. I signed up and had no problem. The girl was very good. She explained everything.

    Thanks for your vote!
    CarShield
    Response from CarShield

    Thank you for choosing CarShield, Janet! We're thrilled to hear that the enrollment process went smoothly and the representative provided the information you needed. If you have any further questions or require assistance, we’re here to help.

    Profile pic of the author.
    Refunds & Payouts

    Reviewed Aug. 1, 2026

    CarShield is a rip off. Just because of two oil change receipts that I cannot find I end up paying for me a new engine out-of-pocket. I will not give CarShield not 1 more dime.

    Thanks for your vote!
    CarShield
    Response from CarShield

    Pamela, we appreciate you taking the time to leave a review and understand you have concerns. Routine maintenance records are required under the terms of the contract and may be needed during the claims review process. We know gathering older records isn't always easy, and we're here to help answer any questions about what was requested. Please contact Customer Service at 1-800-587-4162 so we can review your claim with you and go over the documentation together.

    Verified purchase
    CoverageStaffBilling

    Reviewed Aug. 1, 2026

    I have an older truck that is no longer under warranty, so I decided to look into coverage. I kept hearing about CarShield in commercials, and the mechanical coverage they offered for older vehicles appealed to me. I decided to sign up and the rep was very professional. The payments are done automatically through my credit card. Right now, my experience seems straightforward.

    Thanks for your vote!
    CarShield
    Response from CarShield

    Welcome to CarShield, Michael! We're so glad you found a plan that's a great fit for your truck. We look forward to helping you keep your truck on the road for many miles to come.

    Profile pic of the author.
    Verified purchase
    Claims HandlingSales & MarketingMaintenance

    Reviewed July 31, 2026

    Car shield is the BIGGEST SCAM out. They try everything in their power to deny your claim. Now they’re asking for 18 months of maintenance records dates and times like come on. Never was I told when signing up that they’ll need all this when you put in a claim. This is PURE BS!!!

    Thanks for your vote!
    CarShield
    Response from CarShield

    Tajuana, we understand why this process has been frustrating, and we'd like to provide some additional information. We do not intentionally look for reasons to deny claims. Every claim follows the same review process, and your contract requires routine maintenance to be performed and maintenance records to be kept, as they may be requested during the claim review. If you'd like to discuss your claim or have any questions about the documentation requested, please give us a call at 1-800-587-4162. We'd be happy to review everything with you.

    Verified purchase
    Billing

    Reviewed July 31, 2026

    There was a lot of talking about CarShield on TV. I signed up and their process was good. There were quite a few payment options and I went for the monthly one. It's been going good so far with CarShield.

    Thanks for your vote!
    CarShield
    Response from CarShield

    Thank you for choosing CarShield, Anna! We're pleased you found our sign-up process smooth and appreciate the variety of payment options available. It's great to hear everything is going well. We're committed to providing exceptional service, so don't hesitate to reach out if any questions arise in the future.

    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedMaintenanceStaffRatesValue

    Reviewed July 31, 2026

    CarShield's representative was nice. He did try to provide me the best value for what I wanted coverage for. He seemed friendly. It did seem like he was in a call center, though. Other than that, signing up was fast and good. I was able to call, and they were able to explain to me what the plan covers. I was able to get a great rate and to get my daughter's car under warranty, so I don't have to be stressing if something breaks on it.

    Thanks for your vote!
    CarShield
    Response from CarShield

    Amanda, it's always a good feeling to know your daughter's car has added protection in place. We're glad our team helped you find a plan that fit your needs and made the process quick and easy. Wishing you both many worry-free miles ahead!

    Verified purchase
    Customer ServiceCoverageStaffBilling

    Reviewed July 30, 2026

    My car's extended warranty was gone so I wanted to have some more coverage on it. I called a couple of places first but what CarShield was offering made me choose them. I liked the option that as long as I keep making the payments, it doesn't expire. It doesn't have a certain mileage where it will expire was an incentive for me. The representative explained the coverage in detail to me. It would start once they got the payment, so it started immediately. But I was a little disappointed when I got the paperwork and saw there was a cancellation fee if I wanted to cancel. They did not disclose that during the process and I didn't know about it until I received the paperwork. People asking about CarShield should check CarShield out and make sure it's what they want and that it works for them. And that if they get it and then cancel, they have to pay a fee.

    Thanks for your vote!
    CarShield
    Response from CarShield

    Agnes, thank you for taking the time to share your experience. We're glad our coverage options and unlimited mileage benefits were a good fit for your needs. We appreciate you bringing up your questions about the cancellation terms. If you'd like clarification on how they apply to your contract, please contact Customer Service at 1-800-587-4162. We'd be happy to review your coverage and answer any questions.

    Verified purchase
    CoverageBilling

    Reviewed July 30, 2026

    My vehicle is getting old, which made me decide to look for an extended warranty. Signing up with CarShield was okay. With having my policy, I like that I don't have to pay the full bill if I have to use it.

    Thanks for your vote!
    CarShield
    Response from CarShield

    Harriet, protecting an older vehicle is a smart investment. It's great to hear you found the coverage you were looking for and the added peace of mind that comes with it. If you ever need us, we'll be ready to help.

    Verified purchase
    CoverageStaff

    Reviewed July 30, 2026

    The rep that signed me up for my CarShield policy was awesome. I would recommend CarShield.

    Thanks for your vote!
    CarShield
    Response from CarShield

    Thank you for your kind words and recommendation! We're thrilled to hear that the sign-up experience was awesome and that our representative provided excellent service. If you ever have questions or need further assistance, feel free to reach out. We look forward to serving you and ensuring your continued satisfaction with CarShield.

    Verified purchase
    CoverageSales & MarketingPrice

    Reviewed July 30, 2026

    You see advertising all the time for CarShield and I liked them better than what everybody else was offering. Getting signed up was an easy experience. It’s been a couple of months since I got the coverage and I can use it now. My deductible is higher for three months, and then it goes down to 250.

    Thanks for your vote!
    CarShield
    Response from CarShield

    Dale, it's great to hear that getting started was such an easy experience. Now that your coverage is ready to use, we hope it continues to give you added confidence on the road. If you ever have any questions, don't hesitate to give us a call.

    Profile pic of the author.
    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed July 29, 2026

    I was called soon after making an inquiry and they went over the various plans and coverage. They answered all my questions as well as explaining options. The staff was courteous and friendly and I was pleased with my interactions. The sign-up was fast and easy which was helpful.

    Thanks for your vote!
    CarShield
    Response from CarShield

    Welcome to CarShield! We're so happy you chose us and that getting started was such a smooth experience. We appreciate the opportunity to help protect your vehicle, and if you ever need anything along the way, we're just a phone call away.

    Customer ServiceCoverageTechSales & MarketingOnline & AppBillingRates

    Reviewed July 29, 2026

    Purchased CarShield based on Blake Sheldon's/CarShield video commercials. After calling several service providers within 100mi of my zip code, from their website, I found none of the providers with positive experiences and several referring to them as a "Scam". Several had refused to do business with them going forward. I even called those provided by CarShield with the same basic response!

    I think Blake Sheldon got paid a lot of money for his endorsement and didn't exercise due diligence before accepting the commercial endorsement tying his reputation to a Scam company. Just like health insurance, denied claims or reduce payment or provide substandard service/parts. Put your equivalent monthly payment into a saving account with interest (i.e. AMX) and avoid the hassle when a failure occurs.

    Thanks for your vote!
    CarShield
    Response from CarShield

    Michael, we appreciate you taking the time to share your concerns. We understand how discouraging it can be when you're unable to find a repair facility that chooses to work with your coverage. While each repair facility makes its own business decisions, we'd be happy to help you locate one in your area that participates in the claims process. Please give us a call at 1-800-587-4162 so we can assist you further.

    Resolution In Progress
    Profile pic of the author.
    Claims HandlingHonesty & Transparency

    Reviewed July 29, 2026

    They are a ripoff. Do not use them. Van broke down, took to shop and claim was denied. Found out they settled a federal lawsuit for deceptive and misleading consumers.

    Thanks for your vote!
    Verified purchase
    CoveragePriceStaff

    Reviewed July 29, 2026

    I had CarShield a couple years back, and I signed up again recently. I got the powertrain basic coverage and it's affordable. The rep gave me a lot of knowledge of CarShield as well.

    Thanks for your vote!
    CarShield
    Response from CarShield

    Thank you for choosing CarShield again, Paul! We're pleased that you find our powertrain basic coverage affordable and informative. It’s great to hear that our representative provided you with valuable details during the sign-up. We're here to support you every step of the way. If any questions arise, please don’t hesitate to reach out for assistance.

    Verified purchase
    Customer ServiceTechRates

    Reviewed July 29, 2026

    I signed up for an extended warranty because I got a brand-new Bronco. CarShield called me, and I've been a customer of theirs for about a month. While I have not seen a hard copy of my contract and handbook yet, I'll rate the company a 5.

    Thanks for your vote!
    CarShield
    Response from CarShield

    Michael, welcome to CarShield! We're so glad you chose us to help protect your new Bronco. If you have not yet received your contract or handbook, please contact Customer Service at 1-800-587-4162 so we can assist you in getting those documents.

    Verified purchase
    CoveragePriceStaff

    Reviewed July 29, 2026

    I got a 14-year-old Camaro that only has 76,000 miles and I'm getting a little nervous that something might happen to it, which is why I got the warranty with CarShield. When I had something on the front end, I talked to one of their reps, and I had a $2,000 deductible on the first one. I was going to cancel CarShield, but he talked me into it. So, I stayed but I'm close to canceling. I'm not gonna pay $2,000. The rep explained why that is, so I understand. But I thought CarShield would take care of my problems.

    Thanks for your vote!
    CarShield
    Response from CarShield

    Oscar, thank you for taking the time to share your feedback. We'd like the opportunity to help clear up any confusion regarding your coverage. Based on your review, it appears there may be some misunderstanding about your deductible. Please give Customer Service a call at 1-800-587-4162 so we can review your contract with you, answer your questions, and make sure you have the correct information about your coverage.

    Profile pic of the author.
    Price

    Reviewed July 28, 2026

    Deductibles too high 250 /$500...I had the previously and it was$100...First 3 months deductible's 1000!!!

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    CarShield
    Response from CarShield

    Max, we appreciate you sharing your feedback. Deductibles can vary depending on the coverage selected and are designed to help keep monthly payments more affordable while still providing valuable coverage. If you'd like to review your deductible or have any questions about your contract, please call us at 1-800-587-4162. We'd be happy to walk through it with you.

    Verified purchase
    Refunds & PayoutsStaffBillingRates

    Reviewed July 28, 2026

    Having CarShield means that when something major happens, I'm not going to have expenses come out of my pocket and that's a good thing. I got a couple of friends who are on it and when I signed up with them, their rep worked with me. He tried to give me the better deal of everything because right now, I don't really need a warranty since I got a new vehicle. But when that warranty goes out, that's when CarShield will kick in and then, I'd have that paid off. We discussed that and we interacted pretty good. I had a 2024 GMC Denali and they gave me a great rate. So, I went on and rolled it over to the ‘26 that I have now. I never had to use the warranty, but I pay my bills on time and I want to make sure that if I have to have it, I want it to be legit.

    Thanks for your vote!
    CarShield
    Response from CarShield

    Thank you for your review, Ottis! We're glad our team helped you find the right plan for your new vehicle and made the transition easy. We appreciate you choosing CarShield, and we look forward to being there when the time comes.

    Verified purchase
    Staff

    Reviewed July 28, 2026

    My sign-up experience with CarShield was okay. My warranty on my car is almost over, so I gotta get some kind of protection. I went with CarShield because I had them on another previous car.

    Thanks for your vote!
    CarShield
    Response from CarShield

    It's great to have you back, Bobby! Thank you for choosing CarShield again to help protect your vehicle. When the time comes, we'll be here to help every step of the way.

    Verified purchase
    CoverageStaff

    Reviewed July 28, 2026

    When I ran out of warranty on my truck, CarShield was the one that I picked first and the first rep I talked to about it was decent. I went for a bumper-to-bumper coverage on my 2016 Chevy Z71 and my experience in signing up was good.

    Thanks for your vote!
    CarShield
    Response from CarShield

    Thank you for choosing CarShield for your 2016 Chevy Z71! We're glad to hear your sign-up experience was positive and that you received informative assistance from our representative. If you ever need any help or have questions about your coverage, don't hesitate to reach out. We're here to ensure that your experience with us remains reassuring and trouble-free.

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedRefunds & PayoutsStaffHonesty & Transparency

    Reviewed July 28, 2026

    I keep getting letters with all of CarShield’s information. Every time I call CarShield back, they tell me it's their competitors. How would a competitor find all this information out of my name, address, phone number, and CarShield's address and phone number. I went through a hard time trying to get this straightened out but all they said was to disregard it. If they're playing this game, what kind of game would they be playing if I were to put a claim in?

    CarShield is a hoax. After I told them to cancel the policy, they said they'll put the initial charge back to my card. They did that within three days like they said they would. Then they said the last charge would be given to me in a check, and it could take up to 30 days. But I just got an email telling me they've already approved this next refund, and it could take up to 20 days before I could get it. They made me wait 30 days and now another 20 days. They are so untrustworthy. I get no honest answers from them.

    Thanks for your vote!
    CarShield
    Response from CarShield

    John, we understand why the communications you've received and the refund process have been frustrating, and we apologize for the confusion. We can confirm that your down payment was refunded, and the first monthly payment is being returned through the finance company. That refund has already been approved and is on its way to you. If you have any additional questions about your refund or the communications you've received, please contact Customer Service at 1-800-587-4162. Our team can review everything with you and provide any additional information you may need.

    Verified purchase
    CoverageSales & MarketingPriceRefunds & Payouts

    Reviewed July 28, 2026

    The warranty from Ford on my truck is going to be running out, and I didn’t want to be left with no coverage. I kept seeing the ads on TV and I just felt that CarShield was it. I just signed up last month, and the process was okay. Having an auto warranty allows me to get the vehicle fixed and have it paid for. I was just at Ford yesterday, and they offered me three years for $2,800 with a $100 deductible, and it's everything from bumper-to-bumper, which is a lot cheaper than CarShield. I might just drop CarShield because it’s a lot more money.

    Thanks for your vote!
    CarShield
    Response from CarShield

    Gary, thank you for taking the time to share your feedback. We understand your concerns about pricing, and we'd appreciate the opportunity to review your contract, answer any questions about your coverage, and discuss the options available for your account. Please give us a call at 1-800-587-4162 so we can go over everything with you.

    CoverageTechPunctuality & SpeedRefunds & PayoutsMaintenanceStaffRatesHonesty & TransparencyCoverage - Components

    Reviewed July 27, 2026

    Car Shield warranty is very dishonest, I have a warranty with them that covers engine and they're not willing to pay for my jeep to get fixed, I told my jeep to 2 different repair shop even one of the repair shop they recommended and both repair shop me and car shield it needs a new engine, car shield adjuster came out to both locations and they were very unprofessional and after they left both repair shops the adjuster told the two different repair shop they needed more information, well why would car shield adjuster comes out to inspect the vehicle and then later on say they needed more information, that's very unprofessional service especially when the repair shop 2 different repair shop told them the same thing,

    My jeep was in the repair shop one time for 20 days and another one for 28 days and car shield warranty and the adjuster told the repair shop they will pay 2200.00 dollars on the repair but that's not helpful because the repair shop told them it needs a new engine, I'm writing this to inform people that car shield is a warranty company I wouldn't recommend and I rate them a minus 0 no star

    Thanks for your vote!
    CarShield
    Response from CarShield

    Ricky, we appreciate the chance to explain how your claim was reviewed. When an inspection is requested, it is conducted to verify the reported failure and gather the information needed to complete the claim review. In some cases, additional documentation or clarification may still be needed after the inspection before a coverage decision can be made. Based on the claim review, the original cause of failure was determined to be a covered component, and a credit was authorized toward that repair. The additional engine damage was determined to have resulted from continued operation after the initial failure, which is not eligible for coverage under the contract. If you'd like to discuss your claim further or have any questions, please give us a call at 1-800-587-4162. We'd be happy to walk through the claim with you.

    Verified purchase
    Customer ServiceClaims Handling

    Reviewed July 27, 2026

    Submitted a claim for emergency repair. Had to have AC Compressor replaced. Work was performed at Firestone. Haven’t heard anything back from CarShield since claim was submitted! Had to have this repair done because our temperature has been in triple digits almost daily for the last two months!

    Thanks for your vote!
    CarShield
    Response from CarShield

    Ken, thank you for bringing this to our attention. We'd like to provide an update regarding your claim. Our review indicates that a representative attempted to contact you with the outcome of your claim and left a voicemail. If you haven't had a chance to connect with us yet, please give us a call at 1-800-587-4162. We'd be happy to discuss your claim status, answer any questions, and provide any additional updates that may be available.

    Refunds & PayoutsHonesty & Transparency

    Reviewed July 27, 2026

    They didn't want to pick my truck and they want people's money a month. I have to pay for my diagnostic to get my truck home. They lie about fixing people's cars. They are a fraud and they will get a lawsuit against them

    Thanks for your vote!
    CarShield
    Response from CarShield

    Shelby, we understand this was not the outcome you were expecting, and we'd like to provide some additional information. Based on the claim review, the service records showed the reported concerns were present during your contract's waiting period, and the claim was determined to involve a pre-existing condition that was not eligible for coverage. If you'd like to discuss the claim decision or have any questions, please give us a call at 1-800-587-4162. We'd be glad to talk through it with you.

    Verified purchase
    Customer ServiceCoveragePriceStaff

    Reviewed July 27, 2026

    I was researching online about CarShield and it triggered something because then I got a phone call right away from a representative. He explained to me how the program worked and what the cost was. Their reps were excellent and their offer sounded like it would work for me. They had the coverage that I needed, and the cost was affordable. Also, I wanted to make sure that I was fully covered or had the coverage that I felt comfortable with and that it wasn't horribly expensive. So, I signed up and I have them for three months now.

    Thanks for your vote!
    CarShield
    Response from CarShield

    Robert, it's great to know you found the coverage that fits both your needs and your budget. Thank you for allowing CarShield to earn your trust! When the time comes, we'll be here to help every step of the way.

    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed July 27, 2026

    I was looking for general coverage while still paying that good price that's not overly taxed. I signed up with CarShield about two months ago, and the rep was great. I also used to have CarShield on one of my prior vehicles and their customer service is more responsive. They take better care of their customers, and they have better coverage.

    Thanks for your vote!
    CarShield
    Response from CarShield

    Welcome back to CarShield, Armani! It means a lot to know you chose us again and continue to have such positive experiences with our team. We appreciate your trust and look forward to helping you for many miles ahead.

    Verified purchase
    Customer ServiceCoveragePriceRefunds & PayoutsStaff

    Reviewed July 27, 2026

    My experience with CarShield has been good, except when I switched the coverage from one truck to another and got charged twice in the same month. I called them at the time, but I didn’t realize they would charge me again when I made the change. I was thinking about canceling because I had a car warranty for my Dodge and when I canceled it, I received all my money back, but $200. I was looking for something like that again. I can see paying for a warranty if you’re going to use it, but if you don’t, that's just money you're wasting. I’m mechanically inclined and can fix most things myself unless it’s a major repair. I take care of my vehicles, and I haven’t had any problems with them. My Dodge only has about 47,000 miles on it, and it’s been running good.

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    CarShield
    Response from CarShield

    Stephen, thank you for taking the time to share your experience. We appreciate you bringing the billing concern to our attention. We'd like the opportunity to review the coverage transfer with you, explain the charges on your account, and answer any questions you may have. Please give us a call at 1-800-587-4162 so we can go over the details together.

    Verified purchase
    CoverageStaff

    Reviewed July 27, 2026

    We checked CarShield out. We got the bumper-to-bumper coverage and it was an easy sign-up process. So far, it’s been a good experience. I had a recall in my truck. The Ford company won’t fix it. They’re saying it wasn’t on the recall. CarShield's covering it for us. We recommend them. They're really nice people. They didn't argue with us. They understood and were knowledgeable too. They did accept the recalls on my truck and everything for us.

    Thanks for your vote!
    CarShield
    Response from CarShield

    April, now that's what we love to hear! Feeling heard can make all the difference. We're so glad our team was able to help and make the process a smooth one. Thank you for your recommendation!

    Verified purchase
    CoverageTechSales & MarketingHonesty & Transparency

    Reviewed July 26, 2026

    CarShield is not completely open and honest with the public about their coverages. I found out after getting their handbook for the contract that they have deceptive advertising about what they cover and what they don't so I canceled the policy. They never went into the details of the coverage one way or the other because it was really quite complicated. There were multiple pages of items listed that they did not cover. The car is a 2022 model and it has low mileage. It only has about 7,500 miles on it so I bought an extended warranty from BMW instead.

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    CarShield
    Response from CarShield

    Richard, we appreciate you sharing your feedback. We understand that choosing the right coverage is an important decision and that having a clear understanding of your plan matters. Your contract and handbook provide the details of your coverage, including covered components and exclusions, so you can review exactly what is included. If you have any remaining questions about your contract or your experience, please give us a call at 1-800-587-4162. We'd be happy to go over them with you.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 26, 2026

    My brother-in-law and sister-in-law got CarShield. And they did them pretty well. They had some problems with the cars, and they took care of them well. So I went with CarShield too. I called them and signed up.

    Thanks for your vote!
    CarShield
    Response from CarShield

    Dennis, there's nothing like a recommendation from family. We're glad you decided to give CarShield a try, and it's great to hear that getting started was quick and easy! If you ever have any questions about your coverage, we're always happy to help.

    Verified purchase
    Contract & TermsCoveragePriceStaffRates

    Reviewed July 26, 2026

    I purchased a used vehicle, and it was running out of warranty. I went with CarShield because they had a better price compared to other companies. And I wasn't happy with the other ones. They repswent through the monthly cost, what it would cover, and the different options that I had. They were very knowledgeable. I like that the warranty covers all the electrical pieces of the car. It covers all the things that it would cost me a whole lot of money to have.

    Thanks for your vote!
    CarShield
    Response from CarShield

    Thank you for choosing CarShield, Lydia!. We're glad to hear that our prices, coverage options, and knowledgeable representatives met your expectations. Protecting costly parts just makes sense, and we're pleased to provide a plan that covers your car's crucial components. Feel free to reach out if you have any questions or need further assistance!

    Verified purchase
    CoveragePriceRates

    Reviewed July 26, 2026

    I got the full CarShield coverage for my vehicle, and their pricing is good. I’m just hoping they're decent ‘cause I don't have the money to pay thousands of dollars for car issues.

    Thanks for your vote!
    CarShield
    Response from CarShield

    Mark, having that extra peace of mind can make all the difference. Thank you for putting your trust in CarShield! When the time comes, we'll be here to help every step of the way.

    Verified purchase
    CoverageTechPriceRefunds & PayoutsMaintenanceStaffRental Car

    Reviewed July 26, 2026

    I had Endurance before, and CarShield got me to switch from Endurance to them. The salesman said it was cheaper and that CarShield could do this and that. For the dream they sold me, it was a ride I never thought I'd take. They said everything would be covered and taken care of and that they were better than everybody else. They explained that as soon as the car was accepted for a claim, I would have a rental until the car was done being fixed.

    Nobody expected my car to start leaking oil, but that’s the reason I paid for a warranty. It wasn’t until I got into that situation that they broke it down to me that I would only be covered for seven days of rental coverage. Everything was dragged on because CarShield didn’t approve the repair on time for my vehicle to get fixed. My car was down for a month, and I went four weeks having to get a rental. Every week I had to pay for it because CarShield wasn’t paying for it. I ended up spending more money on rentals. I had only had the policy for two months, and the experience was not great at all. It was a nightmare. I was dissatisfied, and I wouldn’t recommend CarShield to anybody.

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    CarShield
    Response from CarShield

    Emanuel, thank you for taking the time to share your experience. We know how important it is to understand what happened during a claim, especially when repairs and rental coverage are involved. We'd like the opportunity to review the timeline of your claim, your rental benefits, and answer any questions you have about the coverage provided under your contract. Please give us a call at 1-800-587-4162 so we can go over everything with you.

    Verified purchase
    CoverageOnline & AppEase of Use

    Reviewed July 25, 2026

    I saw a commercial somewhere on CarShield and it was the first one I've seen. I went with them and got their Diamond policy. The sign up process was good and I got a deal on it as well. Their website was pretty easy to navigate too.

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    CarShield
    Response from CarShield

    We're glad to hear your experience with CarShield was positive! We're thrilled our Diamond policy met your needs and that you found the sign-up process and website intuitive. Thank you for choosing us and for taking the time to share your feedback! Should you have any questions about your policy in the future, do not hesitate to reach out.

    Verified purchase
    CoveragePriceRefunds & PayoutsMaintenanceStaffBillingRates

    Reviewed July 25, 2026

    I had CarShield before and my experience with them wasn't good because they didn’t pay for the whole bill. But I recently signed up with them again because their rep gave me a good price, only $85 a month, and he said it was a lifetime rate. Also, I have an extended warranty that is ending soon in September. I like that if something major breaks, they're going to cover it. Things are expensive today and you got just so much electronics in the car, plus the air conditioning, so having coverage gives me peace of mind. But if they give me a problem when I have to try to make a claim, and they don't want to pay it, I'll drop them again.

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    CarShield
    Response from CarShield

    Welcome back to CarShield, Farriella! We really appreciate you giving us another opportunity. It's great to hear you found a plan that gives you peace of mind, and we're looking forward to showing you the experience you're expecting. If you ever have questions about your coverage, please don't hesitate to reach out.

    Verified purchase
    TechRefunds & PayoutsStaffRatesRental Car

    Reviewed July 25, 2026

    I saw CarShield on TV, and I was interested ‘cause it will help me keep my car on the road. ‘Cause I'm a single parent, so I have a low income. And I was expecting to get good mechanics to help me with my car all the time. But unfortunately, sometimes those mechanics were like comeback mechanics. For my claim with CarShield, they didn't send an investigator out to look at my car to see that my car needed all of those things. Because when I put my car in the shop, none of those things mattered with my car.

    Some of those claims that were put through, especially with DCP, the claim was handled incorrectly ‘cause there should have been an investigator come out and check the car first before anybody would touch the car. The customer also has to be there with them to inspect the car. That’s what I want, so things won't be getting all out of proportion with a mechanic. ‘Cause some of those mechanics want you to come back, so they can make $10,000 a claim. And I hate that. But every claim that I put through for my car, CarShield paid for it. It’s just that the mechanic doesn't do a good job. But CarShield is a good warranty.

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    CarShield
    Response from CarShield

    Laura, we appreciate you taking the time to share such honest feedback. We understand why you wanted the claims process to include an inspection, especially when you wanted added confidence in the repair. Not every claim requires an inspection. Depending on the type of repair and the diagnostic information provided by the repair facility, there may already be enough information to complete the claim review without one.

    We truly appreciate your comments and your recognition that your claims were covered. If you'd like to discuss your concerns in more detail, please give us a call at 1-800-587-4162. We'd be happy to review them with you.

    Verified purchase
    Customer ServiceCoverageTech

    Reviewed July 25, 2026

    I called CarShield and got some information, and I received a positive response. They had better coverage than what the local dealership was offering, which was why I chose to go with them. Everything was good when I signed up.

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    CarShield
    Response from CarShield

    John, it's great to know you found the coverage you were looking for and that getting started was a smooth experience! Thank you for choosing CarShield. If you ever need anything along the way, don't hesitate to reach out.

    Verified purchase
    CoverageTechPriceStaffTransparency

    Reviewed July 25, 2026

    I did some research and CarShield was the most cost-effective. It was also easy to get ahold of them. As far as setting the policy up, the rep was very professional. However, I ran into some issues. There was a mileage discrepancy when we first started the policy because the last servicing dealer had put in my mileage erroneously. They started my policy on what was on CARFAX but my car had 7,000 miles less than what was on CARFAX. The dealer has corrected it on CARFAX, but I still don't show that it's corrected on CarShield's end. And at one point, one of CarShield's representatives told me that they were gonna cancel the policy because I didn't get information to them swiftly enough to get that erroneous mileage corrected. But the gentleman I spoke to prior told me that they had everything that they needed and that my mileage would be updated properly.

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    CarShield
    Response from CarShield

    Raymond, thank you for taking the time to share your experience. We apologize for any confusion regarding your account. We can confirm that the mileage has been updated and your account is in good standing. If you have any additional questions or there's anything else we can help with, please give us a call at 1-800-587-4162.

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    CarShield Company Information

    Social media:
    Company Name:
    CarShield
    Company Type:
    Private
    Year Founded:
    2005
    Address:
    333 Mid Rivers Mall Dr
    City:
    Saint Peters
    State/Province:
    MO
    Postal Code:
    63376
    Country:
    United States
    Website:
    carshield.com