CarShield Reviews

I liked CarShield's advertising and the rep that signed me up was pretty awesome. I've had CarShield for a couple of months now and I'd recommend them.

CarShield's cost and coverage are good. I signed up for my policy over the phone, and the representative I dealt with was good. He explained the policy well. Signing up was easy to do. I would recommend CarShield.

I've had one claim with CarShield and it went fine. I got one phone call and that was it.

My fault as a customer for not truly understanding how true customer service no longer exist. It's states in the contract that service records may be required. So if you support a local business, mobile mechanic or are a diy person DO NOT WASTE your time or money on CarShield. They will gladly take your money each month and turn a blind eye or make you jump tremendous hurdles before they then think about assisting you. I have faithfully paid for two years to simply be told "Oh well, your fault!"

This company seemed great while signing up but after having to use them once it’s changed my whole perspective. First things are covered then they aren’t. They tell you they will cover things at the shop then when it’s time to pick up your vehicle there is a balance that needed to be paid that they won’t and refuse to pay. I definitely would never recommend this company to anyone. 90% of the reps are rude and ignorant just put you on hold in the middle of speaking. It’s just a trash company with trash employees.

I have a Carshield for numerous years. Always been there when I needed them. Have not had issues like other people talk about. They've always been great to us. Keep up the great job. Thank you!

CarShield has been on TV for a long time and my boyfriend read everything else. They got all stars. They gave me a good price on everything I needed for the car and a monthly fee that I could afford. I got the car not too long ago and the warranty was about to go out. It was more like a second-hand car and at least I got the warranty on it, in case anything happens. If I am not paying that much money, nobody wants to fix my car.

I've seen the CarShield commercial and then I started talking to somebody and it was fine. I liked that they answered my questions.

People would be smart to call CarShield. We've had CarShield on our Explorer for eight years. I'm happy with what I've dealt with and they have always been friendly when I've talked to them. The only thing I've noticed is it's not just called CarShield anymore. It's called American CarShield and they're based out of Colorado or somewhere else.

CarShield happened to call when I was interested. The rep was very informed and we were able to adopt what fit me. What we reached was a good price. Decide on what you want and present it. If CarShield couldn't do that, go somewhere else.

Hasn’t paid for one repair in over a year! This Company is a SCAM! Save your money in an account that will pay for All your Repairs!

I would give Carshield a zero if possible! My only claim left me paying for more of the job than carshield did. Plus, I had carshield for at least a year so I had also paid more into the plan itself! What a buncha rip off artists! I dropped them like a dead fly!

I've been a customer with CarShield for seven to eight years. I have placed no more than car repair if we had to have something done. Just general use of the warranty. I have a great experience with them. They're a good company. Their representative have been great. Sometimes the representatives at the dealership might have some awkwardness about them. But after they talk with me, they get straightened out.

I wanted to get additional coverage and I signed up with CarShield. I heard through commercials that it was pretty good. I worked with a representative who was good. Everything's been good so far. I haven't had to use them. Hopefully, I won't have to use them, but if I do, I hope everything will be smooth like it's been so far.

I have a 2006 Ford Festiva that only has 40,000 miles on it, and I saw that my Ford Explorer has 140,000 miles on it. So, I called CarShield and got signed up. They said I could take it to any dealership I wanted and they would pay the mechanic's price that the dealership had quoted. I take all my Fords for maintenance to Ray Viles Ford in Clinton, right off I-75 and I called them and asked about the CarShield. The guy said they did not honor CarShield because they do not pay what they say they’ll pay. I called CarShield back and told them about the dealership not covering it.

I had a car that I signed up with CarShield. I ended up taking that car back to the dealership, and I got a different car. They were able to take the money that I had already put down on the original vehicle because it was within 30 days and put it towards my new vehicle. So, I really appreciated that. I didn't end up losing that money. I've been happy with it so far.

This is my second round with CarShield and I'm still upset with them. The first round, I went to Goodyear. Those guys are not only my mechanics, but they are my friends, and I trust them wholeheartedly. I pay good money to have my truck protected. Goodyear diagnosed that I needed a new starter, and CarShield wanted to put a used starter on it. But I said no. I'm paying them to put in a new starter. They said it’s guaranteed for a month and I said I've got CarShield on my vehicle. I asked what would happen if it goes out after a month and they said that as long as I have CarShield, it's warrantied. I told them that they said it only had a one-month warranty. So, I left CarShield.

I bought a car that had a higher mileage and the thing that I liked about CarShield versus the other provider is that every month you get the same insurance amount. It restarts every month. Every time you pay, you get that amount back to be able to use per claim. Communicating with CarShield was easy and seamless. The biggest benefit of having an auto warranty is the ease of mind that if something happens to your car, you have coverage and you're able to pay for it, especially in the economy right now with unexpected expenses that you have.

The experience with CarShield was very positive and it was a lovely person who helped when I signed up.

I have family members that have CarShield, and they were very satisfied with it. So, when I bought my car about three years ago, I just added it with the insurance. They were excellent when I had a claim. They took care of 97% of the bill. The customer service was very good. They kept me informed to let me know what was going on and what I needed to do. Every experience I had with CarShield, which I've had probably three since I've had the car, has been very good. I've never talked bad about them since I've had them.

Carshield is a rip off. They don't honor what they say so if was me that had to do it over again I would never purchase it and if anyone wants to know why feel free to call me at ** or email me at ** and I will let you know anything you wants to know. The worst part is these big known movie stars on tv advertising for these fake ** people.

My car just turned over 100,000 miles, so it was time to get it protected. CarShield was reasonable, and all the things that they did met my needs, so I chose them. I spoke with a representative when I signed up, and that was very good. I've been a customer for about three months and so far, so good.

I've had a very good experience with CarShield. Everything went well. I'm happy with the service I got, and I'm sticking with CarShield. They're the best. It takes time for an adjuster to come see the repair to get the car fixed, but that's the only problem with that. It took our days for an adjuster to come look at my car. After that, everything was good.

A friend told me about CarShield. I had them before, but I was also with another company, and I came back to CarShield. The other company I was with told me they couldn't cover my car. I have a salvage title car. I was with them for nearly two years paying all that money, and they told me that. CarShield also told me the same thing, but then CarShield called me back, and the lady was like, "No, that's not true. You can get it." So, I hope I ain't wasting my money with them either. I feel like I'm wasting my money because if something happens to my car, I feel like I'm gonna be screwed, and I'm paying this money. I'm a single mom with kids, and I need my car. If something happens to my car, I would like to have help of getting fixed up and not something I'm struggling with trying to get it fixed. I need a car so I can get to work and get my kids to school. As far as the payments, that works with my price range where I was able to afford it.

I got this one phone call that said I could get a warranty for a lot cheaper, but I never got anything from them. I looked on the internet, and CarShield was the first one I saw. I called and signed up with them. I haven't had to use them but I like knowing I've got an extended warranty on my vehicle. If something happens to your vehicle and you ain't got the money, you're stranded if you're without a warranty.

CarShield is a good company. Every time my car has broken down on me, I never had trouble with them. They fixed it for me. They've come through for me every time. Sometimes it takes a month and a half, but they are very good. That's a very good insurance I got. Right now, I pay $80 a month, and I got two cars insured with them, my truck and my car. I wish it could go down a little bit, but I want to stick with them.

I've seen a lot of good reviews on Carshield on Facebook and I've had them going on three months. My transmission went out and this is going on the second week. It's standard process, but in my eyes, it's taking too long. I’ve never had to deal with this. It's irritating that I can't check my claim through the app. I have to consistently call and everybody keeps telling me they're gonna call me back, and nobody calls me back. Everybody's been nice, but I have to call again 24 hours later, then they tell me they're gonna call me again. However, that's not just Carshield. That's the mechanic as well. That’s on both ends. Overall, Carshield is good. It's just the process takes too long, and there's no way to check on a claim through the app.

I had CarShield before, then I let it lapse because I had got into financial trouble. But I had a positive relationship with them and I enjoyed them. They're very professional. If something goes down, I can call them and they work on it immediately. I recently rejoined them three or four months ago after I got my finances back.

I like CarShield's monthly price. When I was signing up, their customer service reps answered all my questions. I've been with the company for about a month now.

CarShield went beyond my expectations. Initially, I called Endurance about another vehicle, and they wanted more than what my car payments were. Then, I called CarShield and I decided to go with them. I was happy with my sign-up experience. I was able to explain everything upfront and I had no questions at the end of the call. It just took me about two weeks in order to really make up my mind because I really had to think about it. Other than that, everything was good and I knew what I got into.

CarShield is a good product and signing up with them was easy. It was affordable to me. It started with one car, then it ended up on all four.

I have two cars that are covered with CarShield. My experience with them was fine when I signed up. The pricing is a little bit steep for me but everything costs a lot. I haven't used it, but it's good to have it if I needed it.

I tried to file a claim for my 2016 F-150 EcoBoost 2WD. My oil pan is leaking. The pan is plastic and has a seal. The seal cannot be replaced because it's all one piece. My contract covers the seals. CarShield refuses to replace the pan because it was not damaged. The mechanic told the adjuster it was one piece. They still refuse. I will not recommend CarShield to anyone. I canceled my contract.

I have nine vehicles with CarShield. I run a lot of miles. The mileage that I have on one of my vehicles right now has over 240,000 miles. In May, they replaced the transmission and gave me a rental car, and that was over $7,000. So, since I've been with CarShield, they have put in over $25,000 into our vehicles. Four of our vehicles are over 240,000 miles. I've got a claim right now with one of the vehicles, and they're installing a new air conditioner. We've had absolutely zero problems with CarShield. I've probably sold and told people about CarShield since I've been with CarShield for over six years now. They are absolutely fantastic.

I saw CarShield and one other provider in advertisements. I did a little research, and I picked CarShield. I signed up for the full coverage and the rep explained everything well. My experience was good and would tell others to go with them.

I went online and looked at what they were saying about the two that were used mostly. CarShield came out on top. Their rep was friendly and helpful. He gave me all the information that I needed to make it a great decision. He told me about once I signed up, if I had some kind of problem, they would not be able to take care of it in the first three months. But I was happy with the interaction with the salesperson. And hopefully, I won't have to have any interaction with any of them for a while. The expense was good. If I had to do it over again, I would.

We've been with Carshield for about eight weeks. My wife did most of the research, and Carshield gave us a bit of a better price and understanding of the full system. The rep was fantastic. He was very patient. He called back many times ‘cause it was a bit of a hectic time for us. The sign-up experience so far has been 5 stars.

This was my first experience with filing a claim with CarShield and I was very pleased with the customer service representative each time I called. Every question was answered with clarity and understanding. Options were provided for mechanic choices and thus far it has been a rewarding experience.

CarShield's enrollment process was easy. I was impressed with the price for what you get. The representative that I spoke with not long ago was very knowledgeable. I did a claim for our oil pan. They had to replace it. It was warped. The claim was approved the same day that the Chevrolet place turned it in, and it took them three days to get it fixed. Overall, having this protection plan gives me less stress when driving.

I didn't get any insurance with the dealership that I bought my car from. My aunt heard about CarShield and she told me it was a great deal because I would only be paying a hundred and something dollars a month and my car is fully protected. I just got the car in December, so I didn't expect any problems from this car at all. I at least thought it was gonna go for about two years. Two months after I signed up with CarShield, my transmission went out.