CarShield

Had to cancel one policy due to purchasing a new vehicle. Very helpful. Love CarShield. They have helped us in the past with repairs. When our new vehicle is out of warranty, definitely contacting them to add our vehicle. We recommend you to all our friends and family.

I wasn't current with my bill but was able to catch up and pay ahead today. And didn't loose coverage. I'm overall pleased with the service. I'm not looking forward to needing the service but it's nice to know I have it..

Hum? I don't know what it is that you want? I have seen your advertisements on television for many years, Not until I had a friend who has CarShield did it interest me. I always thought that it was one more way for some character to try and get money out of me. But my friend is very honest and reliable and convinced me that Car Shield is a credible company, so I guess I will find out. Thank you for your kindness and I hope that when I need it you will be there for me, Sincerely James.

When I look back on how many car warrantee programs I have been with there are just too many major MALFUNCTIONS, to say it nicely, to mention. We shall see if this is everything that the hype and rumors say it is. But so far you all have treated me like family. Thank you for that.

The service I got was helpful to me. They answered all my questions. Helped me change my information up to date. And answered my questions. Regarding my account. Thanks for helping me with my issues. I really appreciate it. Keep up the good work.

You guys are very helpful and answered all my questions. Thank you, this is my first time using something like this and having regular car insurance. They don't cover what you guys do so hopefully everything works out, the first time when I called didn't give me all the details and I was going to cancel it and go with someone else but the lady on that phone call she explained it all again and I thank her so much for that.

Customer service representative was very patient in explaining policy pros & cons (only one con, the waiting period, which is very short). The incentive to get this policy was due to the senior and military discounts offered which lowered the monthly payment considerably.

CarShield has provided the absolute best protection and customer service. I highly recommend them to help protect your vehicle and your pockets. There haven't been any issues at all when covered repairs were needed. This is why both of my vehicles are covered through CarShield and will be adding another very soon. Thank you CarShield!!!

The lady that helped me out that I got hung up on. I want to use service customer service trying to get me to my home insurance. But then she got very, very, very rude and hung up on me before I can even answer. Listen to your recorded line and you will see again. Like I said, I would love to stay with CarShield but not getting treated the way that lady treated me. Again I am a Vietnam veteran and I am nobody's dog sir so a lady was so rude. I would not recommend her for anything again thank you. Call Pakistan customer.

The problem ended up being the battery needed to be replaced so it did not require going into the shop for an appraisal so it worked out so thank you again for the great customer service and the follow up..

My call was very pleasant, the representative was very knowledgeable and covered everything. I would recommend your services to all my friends and family. This is an excellent program for the older cars, or very worn cars. Now I'm relieved that if something happens it will be covered.

I've always been happy with CarShield. The Customer Service Has always very knowledgeable and courteous. My only reason that I cancelled my contract with AutoShield was because I found another business and got a bumper-to-bumper warranty at a considerable lower price, in these times money matters!!

Great job... No problems from start to finish.. Everyone was happy...myself...the repair shop...and most importantly my wife..whose car was fixed in no time at all.... Thank you CarShield for a pleasant and fast service. It could not have been a better experience or outcome! Thank you.

I see the ad on the TV every day. That is why I apply, hope when needed I can give a better review. Otherwise I was very satisfied with The help I got from everyone. I was treated with respect and I also got the help I ask for.

Had to call and give the correct mileage. Everyone was very helpful and pleasant. The problem was handled promptly, and new paperwork was issued. I've had to use CarShield in the past and everything was taken care of with no problems.

My radio went out and on the way to the shop the check engine light came on. Both would have been way too much for me to pay for and I would have had to let it sit and find rides to and from work which is impossible.

All good so far. I’ve never made a claim so I can’t say a lot but I’m Thankful for CarShield for looking out for me when I need them. Hope more people turn to Car Shield. Thanks Car Shield like I said from the beginning so far so good.

I would recommend CarShield and /or American Auto Shield to any and all people that are looking for this type of service. Every customer service representative I has the pleasure of speaking with was friendly and helpful and when it come time to file a claim I had zero difficulties in getting that done. It was for an automatic transmission and I thought that being such a high ticket item that I might encounter some issues along the way but I did not have any problems at all. Everything went smooth as a hot math through butter. I think it is also noteworthy to mention that I have, now in 2023, a 20 years old car and did not think that I would receive coverage for it but due to the low miles on the car I got the platinum coverage! Which, BTW, is the best and would recommend that to of the line plan to anyone that is looking for a car warranty! Great experience all around with this company!

I hope that in the future, when I need to file a claim, that I don't get a run around like the salesman gave me in the beginning with the price quote. It was not the cheapest like I had asked for. I had to call back and ask for an adjustment when I found out I could get it cheaper.

My vehicle broke down in February, took it to the shop. The shop contacted you guys with an estimate. Since then, it has been a very frustrated experience. All requests have been met but I’m still getting the runaround, all I need is someone to authorize the shop to fix my truck.

The towing service I received was excellent. I am very dissatisfied with the service received from Louisville Automotive repair. The service rep Steve called me and told me they found a hose that had disengaged. Then he told me he wanted to put the car on the diagnostics machine (cost $145++) then told me it would cost $15++ each for 4 units of transmission fluid. When I received the bill, there was a charge for an additional $145 to clean the motor that I did not authorize. Cleaning of the motor was for his benefit (so he would not get dirty) as well as the car. There was another charge identified only as other services of $30++. As a senior citizen, I can hardly afford these exuberant costs... none of which other than the towing was covered by my warranty.

Easy and fast sign up process at a great cost for great coverage especially for as long as I own my car with no mileage restriction. Great staff and understandable speaking and clear and concise about my question on coverage.

The sales agent was professional, courteous, and efficient. She did an excellent job for me. She reviewed the elements of the contract, highlighting the covered items. We will see how many of these items are actually covered when I have a breakdown.

CS reps have always been very helpful, waiting time to speak to a rep is relatively short, I have always gotten the help I need and have saved money using CarShield. I have had good experiences with this company.

Took quite a while and several requests to receive my information book for car coverage. After several requests finally withheld filling the consumer report until I received the pamphlet. When the pamphlet arrived I filled the consumer report. Read through the pamphlet and again find out the consumer report. Thank you.

Canceled due to car being sold. Otherwise I would have never left CarShield. Excellent 3rd party warranty for a vehicle. Luckily I only needed to use them one time but in that one time it was within the first month of signing with them and yet still had my back and fixed my car saving me $1,200.

I thought I wasn't going to be able to afford CarShield with my new apartment but a very nice gentleman man helped me lower my monthly payments. I was very grateful. I am very satisfied with this company. I have told family and friends about CarShield, and will continue to recommend.

Worst company ever. Liars. Scam artists. Worst company ever. I was given all the great details. The guy was great on the phone. I was torn because I still had time on my lease to decide if I'm keeping my car or getting a new lease. But the Carshield guy said it's a one time offer and the rate could change and not be the same. Said I have till March 31 to cancel. This was February 20 so we took the deal just in case. It was a down 150 deposit and would get it back if canceled. Never said anything about prorated amount anything or I would have to send a cancelation letter. He just wanted a sale. And he lied to we got the refund. It was 42 dollars out of 150. They robbed our money. They're scam artist. They rob and lie to you. Don't tell you everything. Don't trust this company. Ask all the right questions and shop around.

Changed payment method. It was easy to do. CarShield was courteous and helpful. Not pushy at all. I even received a discount on Home Shield. I saved 25% on that home service because I belong to Car Shield. That was a big help.

I had to update my account information because my bank card information was stolen from another transaction. CarShield was very helpful in setting up my new card information. I highly recommend Car shield. Very professional. And the price is very good.

I originally called in to cancel my policy as I was about to start up with another carrier. The CSR I spoke with gave me some great information that convinced me to continue my policy with CarShield at this point and time.

Asked about coverage. Nothing was covered. No other plan available to buy that would increase my coverage. Will check other companies. Nothing else to discuss. Would help to have a premium plan. All employees were very nice. Will check around.

I believe CarShield is not fair. I had an issue a while back with an injector code which was fixed but you CarShield told me you don’t fix anything related to gas. I believe that was not a good thing. It cost me more than $500 to get my car fixed and I believe CarShield could have helped,

Ashley was a great help with getting my payment pushed back. Have not used any service yet, but when I do I was assured that I will be worry free. My problem will be fixed according to my plan. I'm looking forward to great service.

That's right all American made thru an thru. CarShield never skip a beat when asking questions. Let's say I do my research in advance. After done doing that I wait let it sink in. Sometimes another question comes up. Off I go looking for answer. When time comes I call being prepared in advance sets the tone on getting what I want out of business is the gold. With CarShield not once sat phone down transfer call or even disconnected call. That's rare. My aim is to trap em make em confess what they are selling not as true as they are advertising. I was in for a real test. CarShield doesn't repeat, doesn't carry on nonsense, disconnect phone call transfer call to nowhere while you wait listening to piano music played by a 3 year old. This is hard to find into days fast times.

I would definitely recommend this company to anyone who needs an honest straightforward warranty company. My vehicle developed a problem before my policy actually started. I called customer service, explained what happened and was issued an immediate refund. These people are the greatest.

Because of the downturn in the economy and the uncertainty about my ongoing income, I had to cancel my subscription. Your service was not at fault, here. It is the excessive spending, by the current political regime in office, that has put me and countless others in an economic vice, by not having the ability to continue with the service that you offer. Maybe, in 2024, if we have a successful political regime change, my situation will change for the better, and I will be able to re-enroll in the service that you offer.

I had lost the keys to my car so I had to have my car towed to the Chevy place to have a new set of keys made. It has the the keypad and the Chevy place is the only one that can make the key parts for it.

As I mentioned, everyone I encountered was professional and knowledgeable. I understood what I was purchasing and determined that it was a product that met my needs. I believe that the incentive to purchase was reasonable and fair. I will definitely recommend your product to my friends.

No description is needed for this. Customer service called regarding a new payment account needing to be added to account to continue service protection. Account now has a new account number to draw from. May look into a better level of service in the future when finances are better. If you have any questions, please free to contact me. Thank you for your time and assistance.

I received excellent service from Tavia, even though I was canceling my contract due to buying a new car. I Will definitely buy a new contract when my warranties on my new car have expired! Thank you Tavia you rock!

Darius was very helpful great customer service... I was calling to cancel but he informed me I could transfer which I did not know... Now I am thinking twice about cancelling... I will call back and reconsider... Thank You. Have A Great... Day. Will recommend to a friend great service.

I explained the letter I received on the previous page about cost going up, so I contacted you about it. Your agent or employee was very helpful to me. Was told that if I heard any more about price going up I am to call you and let you know.

I only stopped because I traded the truck I had shielded by your company CarShield. Thank you for the peace of mind I had for the short time I was with you. I will recommend CarShield to my friends and family.

Have no questions. All went well as a member of the services. Never had a claim during the time I had the program. I would recommend CarShield to anyone who is looking for a good program to insure their vehicles. They are very concerned about your satisfaction. You can contact them anytime day or night.

Everything I needed was completed. The help that I received was great. I had a problem with my payment, and it was taken care of. The whole thing was taken care of in less than 5 minutes. They asked if there was anything else I needed and there was none. It did make me think of a few thing that I had questions about but they were able to answer all my questions before I hung up. The people were great and made me feel like they cared. I felt like a valued customer.

We were pretty new to the CarShield family. Not expecting a car problem, we developed a big one. CarShield was there every step of the way. I am truly glad that we decided to get CarShield. They truly are taking care of us.

I made numerous calls over the last four days about a claim. The customer service was the worst. No empathy! The first agent told me I could cancel my policy, then gave me a number to call to dispute (which was the Better Business Bureau) and finally offered a $30 discount on my policy saying that was the price I should have been charged to begin with not $109.99. This entire process was disastrous.

My main reason was the rear lift gate and a normal check up on the SUV. The rear gate would not stay open and kept shutting down on my back but mainly when it was cold. I was advised that it was not covered. But you did fix the timing chain. Another issue were the front Struts. They were not covered. The back gate is dangerous and should have been fixed. I will pay for the struts and the back gate. I am happy that the timing chain was fixed.

The person was very helpful, patient. Gave me lot of information. Help me solve the problem with my car. I felt good about the service I received, I will tell others. Thank you again. I said all would like to say.

Your people do a great job. Answer anything I ask. They always have the answer. I have my car worked on. Great job. Carshield paid the bill asap. Thank you Carshield. Great company. Anthony **. Ps I have told my family. Friends.

Had no problems with Car Shield but wasn’t on long enough to use them because I sold my truck. So I’m grateful I didn’t have any breakdowns with my truck but sure they would of been there for me from what I have here, ty.

I was very disappointed in your guys' coverage. You won't cover diagnosis unless it's a part that is covered in the warranty. For example if I had a check engine light on and I brought it in to get checked out you won't cover the payment for the check engine light unless it was a part that was covered by the warranty. I find this very troubling and frustrating as a customers. Assume a car warranty It's gonna cover check engine lights.

I inquired as to whether brakes and brake replacements were covered under my policy. The lady was very professional, courteous, knowledgeable, and most of all polite. Customer service was the best I experienced in a long long time. I really am happy with CarShield.

The brake light come on my pickup truck and I took it to the dealer and it said the brake sensor module had went bad. They had to put a new brakes into module on for me. I am happy with the CarShield. They took care of what needed to be done. Thank you.

Contract says parts and labor will be covered. My car was at the dealership, Car Shield reduced the amount of covered price and hence I had to pay more out of pocket. Same for the labor. After market/Korean parts were offered by the car shield which BMW dealers think are not suitable per BMw standards. Contract does not say dealer's parts will not be covered.

It's was a great experience, just didn't need it right now. So I was refunded, thank you for your help and coverage! I would recommend Car Shield to all of my friends and family. And I will always tell everyone about how great this company is and that they NEED to get their vehicles covered through Car Shield. There is no other way to have your car covered and protected than through Car Shield!!

CarShield sent out help for my 2007 Toyota Corolla, the representatives were on time. They gave my car a Jumpstart, a few miles down the road my car broke down. They were on the job and paid for my towing services. Thanks CarShield!!

My wife and I had concerns over coverage. The specific questions were answered quickly and answering the direct questions to our satisfaction and showing the efficiency of CarShield's Customer Service. Thank you Carshield, you have my wife and I as grateful customers.

I am disabled and my check is not a lot but knowing I have CarShield is a big relief. I have told friends and family but they have doubts. But I know when it’s all done and I have my car back I will have the proof I need.

The representative I spoke with knew exactly what I needed to complete,.dealing with payments. I'm quite impressed with CarShield customer service. 3rd call to them and I'm still totally impressed with CarShield. These reps with CarShield must complete a training program. It's always pleasant to speak with Reps that are educated and know what to say.

Called to give exact mileage on car, process was fast and courteous. Thanks again guys for updating the issue and having my profile updated so I can start my coverage when miles are meet and I can have a peace of mind that my car is covered.

I spoke with Lela and she was very helpful, I was actually calling in to cancel my policy but Lela went above and beyond to assist me with the services that I needed. I really appreciate everything Lela has done to try to help me.

We have not used Car Shield as yet. It won't go into effect until the 22nd of this month. We are not anxious to use Car Shield but we are glad to have it if and when we need it. We plan to keep coverage from Car Shield as long as we can afford it.

The woman who answered the phone was very helpful in assisting me with making a payment. I appreciated her help. I had a problem with my checking account and that is the reason the payment was late. So sorry. Bob

When called to see what coverage need to be discussed no indication that anyone had called. Representative advised all is fine with my policy. I am satisfied that all is ok and I have no need to be concerned about my policy with Car Shield. Thanks for the good service from your representative.

I was going to cancel this policy: ** purchased for my daughter-in-law Adrienne **, Kalispell, MT; when we bought the 2005 Subaru in 2021. Ms. Lelia clearly demonstrated valuable information that steered me to continue with said service. Thanks.

This procedure at Auto Pro was about 10 hour repair. Car Shield took care of it and I was extremely pleased with all who helped me get my car back on the road with ease. Thank you for your kindness auto shield.

Debit card had a fraud and so payment was denied. Lady listened to me and accepted my description. Then I gave my checking account numbers and all is well.

I'm a Vietnam veteran and finances are one of my many fears. When the lady said all is well my response was a big thank you very much. Then I proceeded to ramble on about my fear of finances and other things and she listened without the uh huh of boredom. I am still impressed. I don't do this kind of thing and am amazed I have done it.

I was having trouble setting up my direct payments from my old bank in Oklahoma to my new bank in Arizona. Your rep was super great at helping me and was one of the best Servers I've had since my move. THANK YOU.

Roadside Protect Daponte. He was great. Connected with Pop A Lock. In less than a 1/2 hour car up and running. CarShield is one the best investments I made, saving many big bucks. The customer service is top notch.

It was very Helpful when I need it and help to save money on repairs but something that I don't like is some time I have to put money from my pocket because they don't want to pay for the total of the repairs from the dealer.

Called to make payment. Was treated with respect on the phone & had good conversation with the representative. Other than that I had no problems with my vehicles yet. Hopefully I won’t have any problems. If I do I have you to help with repairs.

I reasonably believe CarShield auto protection honors their coverage protection, that provide safe operational quality a vehicle owner can afford without a strain or financial hassle. Their willingness to handle claim in a professionally timed manner, make me glad I am a CarShield contract holder.

Thank you for having such wonderful customer service representatives. I wanted to pay for my account, but could not sign into my account. I was first transferred to settle my payments then went to customer service to reset my password, after a few times, my mistakes, I was able to set up my account and can now use my email to log in, much easier than typing in my account number. Both representatives were very understanding and helpful.

I was impressed that Car Shield communicated and worked with the shop that I took my car to. They also answered my questions efficiently. Despite the non diagnostics and labor that was not included with the coverage, Car shield took care of what I needed covered on my car. I'm happy with the service.

I want to thank you for your prompt and complete service you gave to me when my car needed repair. You did exactly what you said you would do, and that is rare in today's market place. I look forward to telling my friends about you and to have a long and happy relationship with your company.

I received a quick response from Car Shield, once my repair shop contacted them. Car Shield approved the repair and explained the deductible. Of the almost $1000 bill my out of pocket was less than $200. Glad I had Car Shield.

My engine light came on and in a few days it went out on its own. Service center advised to keep an eye on it. Service center advised they couldn't check the light when it was not lit. I should bring the car back when the light was on. I am keeping an eye on it. Thanks for your help.

Very kind and understanding also very Pro. Compassionate and Professional. She also took the time to listen to what was happen to me. And said will be happy to help after talking to to her supervisor to see if she could help.

ABS and emergency light on instrument panel came on 3-14-2023. Called to see if covered and yes with the contract I bought. I would like to thank Deloris ** for helping me on the phone. She was very friendly and knowledgeable.

Representative was friendly and knowledgeable. Answered the phone quickly and gave me clear instruction how to file a claim. He is an asset to your business. I’m very happy to be in your program, I appreciate the service you provide. Excellent customer service

Good morning, my complaint is that I canceled my prescription with Car Shield and they never wrote it down so they were still charging me. So I called yesterday. They finally did it. I called today to see if I could get a refund. The lady was very rude. I mean rude, will over talk to me, wouldn’t let me talk. She wanted to be the one speaking in that letting the customer talk. Well, you know what - that’s my money, not theirs. I want it back and I’m gonna file a lawsuit if they don’t do what they have to do so watch out, Car Shield is a rip-off.

Everyone I spoke with at American Auto Shield was upbeat and professional. Found out the email sent to the repair facility ended up initially as spam but since it has been corrected. I spoke today with Demetria initially and then Chris the adjuster contacted me.

I had a few doubts, I'm a naturally skeptical guy. Kept paying my monthly subscription. I needed a new engine and Car Shield came through BIG TIME!!!! Took care of all part and labor fees. I just had to pay my small deductible ($100). Imagine.... this was a $5k job. Not even a week later my started needed to be replaced. Car Shield took care of it. I tell everyone I know to get Car Shield asap. You will regret it if you don't... Trust me.

This is my first time calling Car Shield for help with my car. There was no wait time and Lacy was courteous, efficient and kind. Everything you need when you are experiencing a car issue. I am in the beginning stages of getting help but I will update as things move along.

The call was handled professionally and the experience was rewarding, I would recommend Car Shield to a friend or relative as a result of this previous experience with this call and the hope that in the future all of my interactions would be the same.

Ad said all high tech equipment was covered but the fine print excluded the forward camera. I wouldn’t have bought the warranty if I had noticed that restriction! The new technology reliability was my main concern when I purchased my car and I purchased the CarShield Warranty.

Was going to cancel but realized the value and was able to get a better rate. Although past situations did not qualify if something significant happens I'm covered. Had the coverage for years now so glad it will continue. Appreciate the assistance when I called.

Had to have repairs done, service personnel called & reported it. My coverage was good. We were all set to go forward... No problems.... yeah Car Shield. I would recommend Car shield to everyone, customer care was great. Answered all my question & left me feeling confident in my choice of services. Plus

the work was done in a timely manner...I am satisfied.

I had 2 flat tires. Called for a tow and the driver showed up fairly quickly. Rescued me and got me to tire store that's open on a Sunday during a major blizzard. Heroic! Got all new tires and am good to go.

I have only needed to use CarShield once thank goodness. This was for a roadside assistance that was a nightmare really. I noticed a tire was low almost flat. I called roadside assistance. I was advised to drive with a almost flat tire to a company listed as a roadside assistance station. I arrive and it is closed on Saturdays. Luckily I was able to make it to my parents' home and use their car until I could find a tire shop to repair the tire when they were opened. Being disabled I felt uncomfortable leaving the car at the shop recommended over the weekend and attempt to walk 5 miles home. This was the only issue and only time I used them. It is expensive but knowing that they were there did make driving less stressful. Roadside not so much.

I did receive excellent assistance in ensuring that I had all the necessary information and that I could make the best decision for myself and my personal needs. The agents were very helpful in explaining the policy and all of my options. I did appreciate all each person did to assist me in making this decision to not take this policy at this time.

Transmission lines need a repair. They did a great job. Thank you. Front annular lines need a replacing. After replacing lines they flushed my whole transmission reservoir which was a separate fee but it was worth it. The car runs great.

I have not had a chance to use the service. I recently had a fraudulent charge to my card and needed a new one. I made contact with a CarShield representative who logged the information. Later another representative contacted me to update my information. Both were very professional and understanding regarding my circumstances. Thank you CarShield.

Cody was very helpful in getting my policy reinstated due to errors that someone in else in customer service made that almost cost me my contract with the company. I want to commend him for his help with this situation.

Had to change the Credit Card on the account and everything went smoothly. I didn't have any work done. I just changed my credit card on my account, everyone was nice and easy to understand. Thanks for the prompt service.

Explained very well and was pleasure to speak to. Even when I had issue. Would definitely recommend to anyone needing extra coverage. Well worth it. I even forgot that I had to change my card for scamming reasons. Didn't cancel me but asked if everything was OK. I remembered the new card. Very nice people.

The dealer actually threw down the keys and told me to go somewhere else. I've had to go to a town 30 miles away to get my car repaired via CarShield. Other mechanics in Hutchinson also will not work on the car because it is covered by Car Shield.

Still waiting for approval for my repairs and in the meantime, I'm driving a rental car, while my repairs are being taken care of. The dealership keeps in contact with me and for what my repairs are. I think Carshield is pretty reasonable.

My subscription was handled accurately and professionally. I look forward not for needing it but to their professionally handling any claim I may have. Will be telling all my friends and family to give CarShield a try. They won't regret it.

Made an overpayment of this month's payment. I was informed that it will be adjusted for next month's payment. I should be Receiving an email with the adjusted payment for next month, (April). This seems to be okay and this is the fourth time that this has happened to me and I will make sure that I don't do that again.

It is a great company and so happy we went with them!! Yes I have told my friends to sign up. They are there 24/7. Kind and very helpful. They check your account and explained every detail and what will be covered. They worked with the dealership and am very happy with everyone!!!

Took my car to the dealership. All my lights were on and remote start wasn't working. The car went through several diagnostic tests and they were able to find the cause. Car worked perfectly, was finally able to get it inspected, all covered by CarShield. One call is all it took to take away the fear of an exorbitant repair cost. If I didn't have CarShield, I wouldn't have been able to drive my car.

Replaced compressor and paid for evac/recharge freon but would not cover replacing evaporate/dryer... service tech recommended it. Overall pleased with first time using the service. Glad I had it.. Regular repair would have been over $2000. Only had to pay $100 deductible. Thank you.

Carshield employees are very professional and are really knowledgeable about their job. I really recommend CarShield to everyone. When my transmission went out on my car they were very concerned and took care of my problem right away. I had my car back within 2 weeks. They are the best. Thanks guys you all are the best.

Very friendly. I found the answer I was looking for in a very short period of time. I was given several options for repair shops. I was not in need of any repair just wanted the info in case I need a repair. Thanks again.

I was extremely pleased that CarShield took care of my issue so quickly and smoothly. I would definitely recommend Car Shield to all car owners. They came through with the service and care that they promised. Thank you CarShield. I am so happy that I decided to get CarShield after a long time trying to make the decision. Any hesitation or doubt I had that this would be good coverage was answered very quickly to my surprise and happiness.

We switched from the Gold Plan to the Aluminum Plan because it was more appropriate for our vehicle and provided more coverage that the Gold plan did not include. Malikah was able to successfully switch us from the Gold to the Aluminum in a matter of minutes.

We had a nail in our back tire and Car Shield paid for all of the bill of $458.00. All we had to pay was $100. They saved us money for the tire because we didn't have the money to pay the bill. Thanks Car Shield. EULA

I was pleased with my recent support & may return when I can drive my vehicle. Since I can't drive my vehicle at present time, I don't see a reason to continue to pay for CarShield. If you think I'm overlooking something, please let me know that is. Standing by for your thoughts.

Called for information on coverage was told to go on the website and get info/ He kept trying to send me an email with the contract but it wouldn't go through, He was very informative. Thank you for your help.

Customer Service Associate is very professional and knowable about my account; Associate researched my current account and assured the current payment had been process and confirmation had been provided. Service fantastic. I will gladly recommend Car Shield to anyone who needs automobile repair service.

Since being a member, we've never utilized your service. When we did last week, we were expeditiously helped without any hassle. Thanks for taking care and allowing us to witness that your advertisement is for real. We will tell others.

I was concerned about the reviews I read about CarShield and contacted another warranty company and the information they gave about Carshield was alarming and how much better they rated than Carshield. As my grandmother used to say, "it's a poor frog who doesn't praise his own pond." After speaking with a Carshield representative my fears were put to rest. Although I haven't yet submitted a claim, I feel confident that I will receive the service as advertised.

Representative very helpful in processing my payment until April 28 on next payment. Need help in making claim for some preventive maintenance for my next oil change on my 2010 Tacoma truck in keeping my truck in proper working order.

Car failed in traffic. Was towed about 1/4 mile to one of your recommended garages. Evaluation proved alternator as the source of problem. After receiving your permission to proceed, they replaced the alternator. They recharged the battery and the car was back in running order.

Talking with rep was very helpful. They will work with me even when I can't make payments on time. Never had to use the service yet but very well covered. You just never know when your vehicle will break down. Better safe than sorry.

I like it and save my neck. Also it very helpful a lot.. I will keep this for my future that can coverage. Also thanks for the mail that I got a cards of members and keychain too.. when my car broke down again then will used this cellars of Carshield.. Go car shield rules ever. :)

I called in and spoke to a customer agent to make my payment on my account. Was very easy and it was very fast. Spent less than 5 minutes. Absolutely love CarShield. The agent we spoke with was very nice and friendly.

Ford was able to contact quickly and had a service claim started. I was contacted a few days later from CS and told my service request was approved. I liked that. If I have anymore problems with my Explorer I will CarShield again as they are there to respond in full.

It was a very long process and I was given to other people 4 times before we were thru. We have a 2015 Chevy Impala, that has 33 thousand miles on it and we are 78 years old. They said I need to put 500 miles on the car before it’s covered. We may put 15 miles a week on the car and now we have to take a trip somewhere just so we can have your insurance. Not very fair to us.

Had car towed to one of the stations Car Shield recommended. The car needed a new battery which I found out they do not cover. Was charged over $323.00 which is absurd. Car Shield should only use repair shops that will provide service at reasonable rates for their customers.

Representative was very understanding of my situation, and extremely helpful to fulfill my unfortunate decision of having to cancel the policy at this time. Perhaps later on I'll be able to return and start again. Thank you for having me for a short time.

Representative listened to what I needed and resolved the issue quickly. Emails were immediately emailed to me for the payment I made and for the information I need to update my App with my current vehicle and how to remove the vehicle that I no longer have.

I need a claim with CarShield and the lady that called me back told me that I was approved for my repairs. I get a call from another lady saying I'm not approved. I went through the whole book and did not say nothing about my starter not being covered. When I signed up the people were so nice and helpful and want to do everything they could for me but then I made a claim and it was like a 360. They were rude, disrespectful, not trying to help. I believe that this is a legal scam to get people to pay for insurance that they can never use. Everyone else I have spoke to about this company says the same thing - scam. So if I was you stay away because they're not going to pay you like they say they do. They don't cover anything. They will find a reason why not to pay you.

My car is 23 yrs and I have decided to not pay for large coverage of my Baby girl, she's been good to me and I would hate to lose her but there is no reason to continue to pay for coverage when there is rust on the trunk the door's the hood and I can peel with my hand the rust with the hold in it on the bottom, it was dragging the cement and I had to pull it off.... Now I know that it's what's inside that counts BUT and I can wait, but being a widow I need to put all my coins together to prepare for that, I was quite pleased with CarShield and hope to possibly return one day.

Rip off the company, failed to fix my alternator on my car that I pay monthly for insurance extended warranty. The company our mechanic have different opinions, American Warranty is a rip off, and refuse to fix my car. I do not recommend this company to anyone, including my family and friends.

Cooler replaced. The repair shop called to verify the part and was told the part is less expensive than the part they recommend. The repairman said the part recommended is better than the part CarShield approved and may need to replace it again later. The person the repairperson spoke to was not very nice and need to be more nice. I don't understand why Car shield does not cover Cadillac Converter. I was very disappointed. I am very curious about why. I called and the customer service said it was Federal related. I didn't understand that. I still need an explanation why Cadillac Coverter is not covered.

Rep was very kind and helpful, and made the arrangement I needed promptly, I feel very fortunate to have this coverage. I will tell all my family and friends about Carshield. Thank you again for the help you offer incredibly low monthly charge, Carshield is the best out there,.