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Consumer Affairs


CVS Rx Errors - Wrong Dosage


Consumer Complaints & Reviews

I submitted my prescription on October 19. I picked it up on the following day. When I got home the instructions were to take one tablet by mouth three times a day. The amount of refills are stated as three. The original prescription cites that I am to take one pill once a day. The prescription is valid for five refills. That mistake could have cost me my life. I am highly displeased at the negligence displayed at CVS pharmacy.

On Sunday 07/10/11 I went into my local CVS pharmacy in Scottsdale, Az. to put in some perscriptions as I had just gotten out of the hosp. The pharmasist who helped me clearly was new as he had to ask someone else the name of the drug and how many times a day to take it he was struggling and was needing help but the other pharmasist walked away and went back to stocking. The new guy tells me it will be awhile so I told him I would come back later to pick -up.

Came back later picked up my meds. went home and later that not went to take my med. and one of them they filled was abilify for 2mg thirty pills. Well they give me 30mg.

I am a dieabetic this med. raises your blood sugar along with other health risk had I taken this dose it would of possible been fatal.

Thank god I check the bottle before I took it but all I could think about was what if this was given to an older person who trust them to do their meds right. This is peoples lives they are dealing with and there is no room for mistakes not one because that one mistake can kill. And if you have a new take working and he needs help then by all means help him don't walk away when he ask for help you were new at one time too... I am not done looking into this matter.

I take a prescription drug called Keppra. I take 500mg, 2 pills twice a day. I was given the wrong dose. I received 1000mg pills and I have been taking 2000mg of this medication over my prescribed dose for two and a half weeks before I noticed that the pill looked bigger. I assumed the manufacturer had changed it and that is why the pill looks different. It happens quite often.

My wife was given the wrong perscription for my son. The pills given to her were alomost double the dosage on the prescription from the doctor. Only when she was giving them to my son did she notice they were slightly different from the previous ones he had been taking. Upon closer review it was found that it was the wrong perscription. She returned them to CVS, they acknowledged the error, appologized and gave her the correct perscription for free. The results could have been quite negative if my wife wasn't so attentive.

My daughter who was four years old had a prescription for zithromaz and the directions on the box told me to give her three teaspoonsful for four days. Well, it was supposed to be 3/4 of a teaspoon for four days. Luckily my daughter is okay but it could have been a lot worse. My daughter had a stomachache and put the family through a lot of unnecessary worring. the situation could have been fatal.

CVS filled original Rx for Nexium 20mg. I took medicine for one month. I called for refill when the pharmacist called me back that same day and told me the previous Rx was filled for 20mg should have been 40mg. This is a very serious situation. I also take heart medication and I am very concerned about this pharmacy. My parents are seniors and take between 15-20 medications a day. If this happens to one of them it could be fatal.

One month into medication I was still having problems with my stomach. With wrong Rx now I know why.

They filled my medicine wrong for 5 months, because they did not read that the doctor had increased the dosage, so it took them 5 months to finally do it right. I don't know if my pressure would have come down any lower. The reason I was annoyed was because, they dismisssed it so casually. My question was what if someone else got the wrong medicine and nobody noticed. It might have a lot more dangerous.

Doubled my dosage of medication. Prescription read 20M, once a day. Label read 40M once a day and that was what was in the bottle (40M).

Did not notice as the pills were of the same color and did not notice that they were larger than what I was taking as we left on a cruise the following day. I continued to use the pills the whole month until my next refill was due. My medication was a generic lasix. What if it was of a more serious medication and what would of happened had it counter-acted with my other medications. I take this for high blood pressure along with thryoid and another blood pressure medication and I also have asthma and take medication for that too. I am also highly allergic to many different things. There is absolutely no excuse for a pharmicist to give out wrong medication or dosage.

I called in my usual monthly prescription of Singulair 10 mg. medication. It is a pill that is taken in the evening once a day for asthma. I have severe asthma so this along with other medications has been prescribed to me. My husband picked up my prescription due to my being ill. On Christmas Day I went to take my medicine and discovered after opening the bottle that the pills did not look correct. So I looked at the label and it was 5 mg of chewable (for pediatric patients) of the Singulair!

I took 2 of them so I could at least have my normal dose so I would not be wheezing or short of breath the next working day. I then called them the next morning, the apologized and said "Oh, bring it back we'll give you the RIGHT prescription!"

Thankfully it was not the wrong TYPE of medicine, however it does make me very nervous about getting medication there in the future.

My doctor wrote my prescription for an antibiotic for a sinus infection. I was to take two tablets twice daily. The pharmacy incorrectly typed the directions saying take one tablet twice daily. After a few days of taking my medication, I was not feeling any better. Actually worse. I called my doctor's office only to find out I should have been taking my antibiotic two pills twice daily. Because of the pharmacy's error I was taking only one half of the dosage prescribed by my doctor.

I called the pharmacy and they confirmed an error had been made. Of course they apologized. I then returned to my doctor for a new prescription to start a new round of medication. My doctor said my infection had worsened because I wasn't getting the correct amount of antibiotic.

As a single Mother with no other income than my own, I had to work while feeling awful due to the symptoms of my sinus infection. I drive 60 miles per day to work. This long drive, working and taking care of my son on top of the discomfort of a sinus infection which continued to worsen due to the pharmacy's error made my life miserable. I was unable to care for my son as well as I normally do because I felt so bad. It scares me to think they could just as easily have given me the wrong medication.


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