Wal-Mart - Returns

tim of vancouver, WA November 4, 2009

I bought one emerson 19" flat screen lcd tv/dvd combo in may of 2009 and october of the same year it shut off while I was watching a tv show . and has never come back on again . I bought it in good faith and have never bought a tv because mine broke, this is the only one that has ever stopped working and there is no reason for it other than a defective unit or defective parts inside. the return policy or return policy should be more forgiving if the products are to be this inferior

I no longer have my receipt or box and Im told that I can send it in and the funai co. will fix the problem and of course bill me accordingly .if I choose to have it fixed which I think is a scam in itself I would be out not only the original 200.00 but any charges the repair would cost and I have no idea how long the repaired tv would work . according to reports on the internet others have had the same problem more than once with the same unit.now I have to purchase another tv .walmart and emerson should have a recall in place for all these defective units

john of woodbridge, VA October 17, 2009

Went to walmart and purchased an HP Deskjet F380 Ink catridge at 3:02pm (as per receipt). The model HP Deskjet F380 is the printer I use at home and so the sales associate checked the ink catridge box and CLEARLY saw it on the box hence that was the correct ink catridge. I got home only to realize that the catridge does NOT fit, indicating that it was not the correct one or a manufacturer's defect. I returned to Walmart only to be told by a manager called Nathan that they wouldn't accept the return because it is an open box.

I clearly explained to him that and showed him the evidence I had on hand indicating that the model number and what was written on the box was the same as confirmed by the sales associate and myself. This arrogant, non-professional manager called Nathan, instead of him using his common sense as a manager, only rattled they would not accept the return. I paid 30.42 for this!!! I need assistance to retrieve my money back.

regina of greensboro, NC October 13, 2009

My daughter was riding her scooter after only having it for about 6 mths and it just cut off. The damage is that I somehow can not find the reciept. I purchased it for Christmas along with the warranty. Walmart was not able to pull up my info with my telephone # so I cannot exchange it for another one.

Carol of Indianapolis, IN October 13, 2009

I know I was wrong for losing my receipt but when you can't remember its a problem. I return a swimming pool I bought back in June 2009. I needed the money so I return it but if you pulled up my history you will see I spent alot of money in wal-mart. so they ask me the exact date I bought it. I couldn't remember so I payed 99.00 Plus tax and I asked them to go bact to middle of June. they couldn't do that either.

I loved wal-mart but after they cheated me out of 50.00 I was so ashame I haven't been backed to store. times or hard I'm on disability and [they] aren't hurting for anything but they be little me and my pride so now Target and Kmart are my stores. now [they] lost a good customer over 50.00. I can't remember alot of things when your mind is not as sharp as it used to be. I was areal good customer. I'm sorry it had to end this way

BILLY of RUSK, TX September 28, 2009

I bought a peach tree in the spring for 20 dollars. It was dead I guess when I bought it. I planted it when I got home it never put a leaf on. The tag on the tree said the tree was garenteed for a year I didn't know this when I bought the tree. I was going to throw the tree away I happened to look at the tag still on the tree. I took the tree to Walmart garden center. Thay sent me to the service dept. The lady there said if I didn't have a sale slip she couldnt give my 20 dollars back. I spend about 15000 dollars a year at Walmart. I will try shopping else where.

beverly of fairmont , WV September 26, 2009

i purchased in nov. 2007 a rca tv that the sound quit working and was told by my local repair shop that the part to fix this (signal modual) they could not get because china had a freeze on the parts. i have tried calling rca and was talking to someone in the phillipines they said they would replace the tv and have someone from the united states call me. never happened. after many calls to rca i got some office in usa. they could not help me.

i called wal-mart they said they would get back with be in couble of days ( never happened )i have for the last 3 days been calling wal-mart 1-800 all hours of day-night and get nothing but a busy signal. what can i do? i have a rca tv paid 575.00 and can not get it fixed or replaced.

Tammy of Brookfield, MO September 23, 2009

The dreaded pop then nothing , bought the tv 9 popped on 9 and like all the others it was out of warranty , still waiting for iti to return phone call from 3 days ago , talked to 1 live person at iti she transfered me to the " out of warranty people " . Called at least 5 times , never got to talk to any one in the out of warranty department . I would not recomend any one to buy thier junk ! Count me in on the law suit!

Beverly of flint, MI September 21, 2009

I was returning some seatcovers without my reciept(19.96). lynn took my seatcovers then I went back to exchange them. I came back lynn was gone. Jasmine waited me I told her I was exchanging the covers because they didnot fit she asked me if I had a reciept I said no I was just wanted to exchange. The seatcovers didnot have a upc code on them I told her I bought them that way ,she didn't believe me then she asked associate to go look for the same one I had because I had no reciept and she needed a upc. The boy came back and said that there was no covers like that back there. I said yes there is about 6 or 7 like that, he said no there's not any back there, I told him where they were in automotive and with no upc code also then jasmine said to me thats not what the associate said. Jasmine then called a csm and told her I had no receipt and no upc and had none like that in the store. I told csm yes you do and told her how many and one with upc code, she told me to go get her one. I came back with 2 of the same covers one with upc and 1 without Jasmine let another costomer go before me. I went to another line and told the lady how rude jasmine was and she heard me she came over to me and said(how did I give you a hard time there is procedures we have to follow then said Iam going to lunch. I'am not a theif and I did not appraciate be treated like one I did not steel those covers and I did not like the way she applied I did. You should make sure your people have respect for other people and have good people skills before then can work at the customer service desk

Roy of Gerald , MO September 16, 2009

I bought the coffee maker and it leaked every time I made coffee so I took it back to Wal Mart and again the same thing so i then took it bake after several uses i then took it bake and they said last time only this time i got no tank filter and then several days it too bagan leaking so i take it apart and find the leak which is the pickup tube which is made for 2 o-rings at each end but only has 1 so i go to the hardware store and get 4 o-rigs and after putting it all back together guess what no leaks and great coffee you would think that for the cost of 2 little o-rings this back and forth could have been prevented you might want to tell production to spen the 5 cents and use better judgement because honestly I love the coffee maker but the hassel could have been prevented

CHERYL of Bonsall, CA September 1, 2009

After 3 days of SEARCHING Wal Mart and driving to 4 Stores one of the most helpful associates who took time take CARE in Oceanside Store "John" let me know that the Laptop "Toshiba for 498" was available in Tecemula and gave me their telephone number. After verifing that had 4, and I mean verified 4 of these Laptop I drove from Bonsall to Temecula and was given an open Laptop. My husband who worked for Sanyo Fisher for 21 years looked at the box upon my return (1 1/2 hours) and said it was opens and the factory seal had been broken. Looking inside it was VERY OBVIOUS it was a used model. NOW after driving 1 1/2 to pick up a model I searched for in 4 different stores AND on line I picked up a Laptop that I have to bring back because no one check or maybe it is your policy??? I should have check when they couldn't scan it and I couldn't find it displayed BUT WAS NEVER GIVEN TO ME TO INCPECT. John at your Oceanside/College 76 dept. warned me, and he should RECEIVE the employee of the year award. The people at the Temecula store should have made ABSOULETLY SURE THEY KNEW I WAS DRIVING FROM BONSALL. WHAT A WASTE OF TIME. NOW MY SON WHO THIS WAS FOR IS 18 AND I HAVE TO SOMEHOW RETURN THIS DRIVE, WORK AND GET HOPEFULLY A REAL FACTORY TOSHIBA LAPTOP. VERY UNHAPPY WALMAR SHOPPER WHO WILL GO SOMEWHERE FOR ELECTRONICS AND PASS THE WORK. TOO BAD FOR TOSHIBA.

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