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Wal-Mart - Customer Service





Wal-Mart

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Patricia of Troy OH (09/18/07)
I am required to use handicap parking due to asthma and arthritis. I usually park near the grocery section, but on this date 9-18-07 my purchases were in the center part of the store so I parked at the other entrance. When I found my purchases I also found that there were only 3 check out lanes with clerks operating the registers, I do not like the self-serve, I want a person to ring up my purchases and all of the registers operated by clerks were at the grocery end of the store with fairly long lines but mainly with people with extremely large purchases.

My purchase did not even require me to have a cart. The hassled clerk at the register was extremely nice. However all of the extra walking and standing to get thru a check out line and then having to again walk the length of the store to get back to my car was very uncomfortable. I have never benn in a Wal-Mart Store any where that should only have three check out lanes with clerks open.

I had other errands to run and had some difficulty doing the other errands because of the stress and extra effort required to make my purchases at Wal-Mart.

Gladys of Drury, MO September 17, 2007

Gladys of Drury MO (09/17/07)
I do my shopping at your store. 27 years now. The choice of the music over head is awful, annoying, loud, and way out from the clinintel of the district. Mostly elderly. Music is hip hop. So loud you can't talk at times. Also, the young people put at the door have no public relations experience. No greeting, no smile, no carts out, have to get them yourself under the plastic, and when you speak to them, they don't know how to reply other than a shrugg.

David of Montgomery, TX September 8, 2007

David of Montgomery TX (09/08/07)
I went to the rest room at this store around 4 pm in the afternoon. I was with my girlfriend and her family. They went shoping and i went to the restroom.I saw a man standing there by the door in the front of the store. But I dsidnt think much about it. I went in the door and this man follow me. We were the only 2 in this room at this time. He ask me if I spoke spansih? i said no he said can I see can I touch about 5 are 6 times we were still alone in this restroom. I started yelling for this man to back off no one come in the room. When I walk out the door I ask the lady in the front if she would call security. She did and a lady showed up with a radio she call for help.

I told her I was sexually hasrassed in the restroom. I am 6' tall and I wiegh about 265 I dont thik these ladies could have pulled me off this man are this man off me. There is no male secutriy at thi store. I talk to a deputy Sheriff at the scene. He told me he will not let his wife shop at this store becoase of this problem.

Kim of San Antonio, TX April 13, 2007

Kim of San Antonio TX (04/13/07)
I visited this particular Wal-Mart on Easter Sunday and was completely disappointed. There was trash strewn across the parking lot, every buggy belonging to the store appeared to be strewn across the parking lot, the inside of the store looked like it had been ransacked and it was very dirty and the associates were not very friendly.

I would not recommend anyone shopping at this particular store.

Reginald of Humboldt, TN January 23, 2007

Reginald of Humboldt TN (01/23/07)
After I waited in the check out line, where there were 20 check outs, but only 3 open,FOR 20 minutes I got to the cashier and she was extriemly rude and jerked the products out of my hand and was cursing under her breath. She slapped the change into my hand where it went into the floor. She didn't have any polite speech during my visit. and I am very upset with HUMBOLDT TENNESSEE wal-mart.

I am very upset with this type of service comming from the main buisness I shop at. I will find another place to get my service for my family.

Margaret of Riverside, CA December 21, 2006

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