Target Customer Service

I was browsing through the computer printer ink cartridge area and I noticed that the products I wanted (HP 564 and HP 60 cartridges) were reasonably priced or equivalent to some of my normal suppliers. I picked out my items and went to the electronics counter to pay for my selections. There was an employee there but he said that he was not from that section and I could pay up front at the checkout stands. I told him that I was trying to check out at the present counter to avoid waiting in line. He told me that the person who was responsible for that section was not there and he could not help me. He did not offer to locate an employee of that area that could help me. I left the merchandise there and I will not be buying any more from that Target store. From the looks of all the complaints filed against Target, I do not think I will be shopping at any Target any more.

I decided to purchase some flat screen televisions today. I have purchased one six months ago and thought the price was reasonable and cost less than the local Wal-Mart store. I went to the electronics department with my son and noticed several men standing around me and a few minutes later a security officer strolled through the electronic dept and walked right next to me.

I thought this was strange. I waited for the store rep brought my televisions to me and decided to check out at this desk instead of the front checkout counters. So I purchased my items and proceeded to exit and the security stopped me and asked for my receipt. I have never had that type of invasion! Or suspicion walking in Target! This was way out of line and to feel you are being followed after spending 100's of dollars in your store! I will make sure my shopping is done at Wal-Mart from here on out! This is a disgrace to me and my son!

I asked a cashier if I could use my gift card that I got for Christmas and showed it to her on my iPhone. I had not been able to take it in because of illness in my family until 2-2-2012. The cashier said yes I could and I did my shopping. When I took it to a cashier, put my items on the counter and told her I wanted to use my gift card, she said if I can scan it - with attitude. She could not get it to go through and everything was on the phone in plain view. She ask the lady at the service desk to take over. She gave me a 1-800 number to call and kept waiting on other people. The ones on the phone kept transferring me, then they wanted me to fax my information. They need to train their help to know how to service the public. My brother is out $50.00 that he paid for the card and I could not use it for my gift. Target made $50.00 and no one cares. I will never go back in one of their stores, but I will tell people never to buy a gift card there. Thank you.

On 1/22/12, while shopping at Target in Aurora, CO in Saddle Rock, my family was discriminated and harassed. Upon preparing to checkout, my wife and I noticed that there were many checkout lines open. As my wife approached a line, the cashier turned off her light and said she was closed. So we went on the very next line and again, the cashier turned off the light and said she was closed. We were suddenly approached by a woman from behind and she directed us across the store to the express checkout. When we arrived, there was a line of multiple people with basket full of items. So we decided to try the checkout line next to the express checkout. Once again, the cashier turned off her light and said she was now closed even though she had just begun checking out a customer.

At this point, my wife and I were frustrated and decided to leave. I began to remove the items from our stroller and place them on the floor. I was immediately approached by a woman who demanded to know what the problem was. I explained what occurred and stated I was frustrated. She invaded my space as if to intimidate me and said the cashiers were busy checking out customers and no one could help me. I requested for her not to be so rude and stop yelling. She then proceeded to accuse me of being in the store last week and starting a problem, which is absolutely not true.

I requested to speak to a manager and she said she was the manager. I asked to speak to someone else and she shouted "no" and told me to get out. I asked again why she was being so rude and said "goodbye". I was horrified by her treatment and my family and I began to walk away and she yelled "I feel sorry for your children". I was astonished by her remark, turned around and informed her she had no business talking about my children, she laughed.

I went to customer service and asked to speak to another manager other than Laura. I was introduced to Rich who was very apologetic and understanding about the situation. He agreed that a customer should not be forced to walk across the store to be checked out and to be denied. He quickly gathered the items I was going to purchase and checked me out personally. During this time, Laura kept walking by glaring at me as to intimidate me and smiling. I do not appreciate this type of treatment and will not subject myself, my wife or children to this type of discrimination. My wife is of Hispanic nationality and wea are both educated individuals.

As I previously stated, this is not the first occurrence of discrimination that my wife has experienced at this particular store. Just two weeks ago, we were in Target and attempting to checkout. We approached a checkout line and the cashier immediately turned off her light as my wife approached and stated rudely she was closed. So we went to the next checkout line and while waiting, we noticed a white woman approach the cashier who had turned us away. She happily accepted the woman into her line even though her light was still off. Last month, we were in the express checkout line and the cashier shortchanged the woman in front of us, who happened to be an elder Hispanic woman. The woman spoke broken English but she confronted the cashier who immediately became defensive and denied any wrongdoing.

The woman presented her receipt to the cashier and then the cashier said "oh, well you are just going to have to wait until I check these people out". Then she began speaking negatively of the Hispanic woman right in front of her and deliberately slowed down to check us out, making the woman frustrated and she finally left to speak to customer service, who thankfully gave her the appropriate change she was do. I am disgusted by the discrimination and harassment that my family and I have endured today and hope at the very least that this woman Laura is immediately removed from her management position at the store. She has absolutely no business treating customers Hispanic, white or black in that manner.

A friend is registered on the baby registry and in the registry, the item I picked out had a price listed but when I went to cash out, it rang up a larger price. I showed the cashier the listed price and she called customer service for an over ride but was refused. The Customer Service Representative said that she did not register at their store and would not honor the price. I cannot believe all Target stores do not honor the same baby registry. This is the second time I have had trouble at this Gratiot store in Clinton Twp.

I called the customer service the first time and did not get any satisfaction. I believe the only alternative may be to shop elsewhere. I did not purchase the item; I went to Babies R Us.

I have an 8-week old baby girl. For my baby shower I had gotten Pampers diapers. This being my first child I have given them a try. They leak! I have done more laundry than I would have like to done in the first eight weeks due to this issue. My child is a stomach sleeper. Maybe this is the problem with the Pampers diapers. Yet with other brands I have had no problems. Maybe there are different types of Pampers for different types of sleepers. I have not check into it due to the baby shower blessing with all different types of diapers. Please let me know what I need to do to find pampers diapers for stomach sleepers.

I received a gift at Christmas purchased from Target. I did not want the gift because I already had one just like it. They informed me that it was ordered online and I had to have a receipt in order to get a store credit. That was what I wanted. I did not want cash back or anything. I just wanted a store credit where I could get the things I needed. How do you ask someone for a receipt for something they gave you as a gift for Christmas? That is just not cool. They informed me they could not help me.

It seems to me that Target wants you to purchase their products but they don't stand behind them and don't want you to ever return anything. Their return policy sucks! That is why I always shop at Wal-Mart. Their return policy is hassle free. I would never shop at Target ever again. The only reason I was there to begin with was because I had something to return. Also, I had 3 gift cards I received for Christmas as a gift. From now on I will tell my friends and family, do not get me or my children a gift card from Target. I would rather have one from Wal-Mart. Target sucks and I don't understand how they are still in business. They act like they are "high end" from Wal-Mart. But really Wal-Mart is a hell of a lot better to deal with any day.

My wife bought a computer for our daughter's Christmas present. Before my wife bought it she asked the Target employee if it would run the Sims 2 game for my daughter. The employee said yes and guaranteed that it would in fact work. He also stated that if it did not work, we could bring it back after Christmas and return it with no problems. Well, on Christmas morning when my daughter tried to play the game we realized the computer did not have a disc drive to load the game onto it. So we tried to take the computer back on 12-28-2011 and the store said we could not! I talked to the store manager and they said there was nothing they could do. They gave me a phone number to call and I talked to 5 different people and they all said the same thing: Sorry, you're stuck with an item that won't do what we said it would.

They also said the reason why their policy says no returns after 45 days. I showed them the receipt and it clearly says on the top that it expires on 2-5-12. On the back it clearly states 90-day return policy. But they showed me in the middle of the receipt underneath the product (where no one looks for the info) that the return date for the computer said 12-22-2012. When I asked them how I was supposed to notice that or return a Christmas present before Christmas, they said they understood but could not do anything.

I also called the company that makes the game to try and see if there is any way to get it to run on the computer they sold my wife and they said no. They said the processor is too weak and they should never have sold her this unit for anything other than emails. In the end I am very disappointed with the way Target and their employees have decided to handle this simple situation. Since they lie and are very unethical, I will never shop at Target again!

On 11/26/11 I ordered 2 Kodak Digital Camera Bundles online. I paid thru PayPal, which was charged immediately to my card. On 12/01/11 I received the box but with only 1 item. The packing slip listed 2. I called the online "customer service" number. I was given a reference number, but told to reorder the item. The woman told me I would receive a credit to my card in 7-10 days. On 12/13/11 I finally received the second item, but still no credit to my card. I again called and was given the same reference number by Brandon and told I would get a credit in 7-10 business days.

That hasn't happened. I have e-mailed 4 times since 12/15/11 to "guest services" with my problem, with no help. Today, 12/21/11, I got an e-mail telling me they were going to issue me a store gift card via e-mail. I wrote back telling them I don't want a store credit. I want the money refunded in the same manner I paid. I haven't gotten a response--big surprise. Issue is not resolved as of 12/21/11. I will never order from them again and have told several people to be very aware of the non-existent customer service.

An ad ran on 12/11/2011 for Apex 32" TV for $199. I planned on buying two TVs. I arrived at Target at 10:30 on 12/11/2011. The department manager informed me these ad TVs were in the stock room and have not been put out on display. I asked if they were going to connect up TV when they put them out, so as to judge quality. He informed me they might do that in a couple of days.

I shopped for $150 at the store. I got home and received a coupon from FB, saying get $10 GC on every $50 you spend. So, I called the store to ask what can be done. I spoke to a lady called Linn. She said I would have to do 3 separate transactions, so I needed to get back everything to the store. Why can't Target help their CS, so that they could be a bit customer friendly? Why do I have to haul this again? Anyway, I took it all to the store, since they were small items. There the cashiers who were to do the return gave me a hard time. First, she started telling me all the rules, and 101 reasons as to why it cannot be done! All I asked her was to take my items back, do a return. Then, she created a big scene by calling everyone possible in the store to help her figure how to do these transactions!

I don't know who the guy was with black uniform (sort of like security, but he had some different badge) whom she had called on her walkie. I heard him say to the lady that this is an FB deal coupon. Target, please tell your CRs whenever you post coupons! Why make customers look like thieves? Then, after much commotion, there came another lady, Linda. She helped us return and re-buy all the products, which were good until she told me that one of the products was not billed! What did she want to say, I shoplifted? I told her and showed her that it was indeed billed. And to that she did not apologize and said to me, "Oh you got a deal." When I asked her what deal I got, she told me that the nail enamel I have was actually for $4.04 and I was charged $3.99! Now I've never seen $4.04 price. Whatever! So after accusing me of that, she thought I got a deal for 5cents.

All this while, there were no customer friendly smiles, no thank you, nothing. Was she paying those GCs from her pocket? Target needs to take classes and teach their employees some basic manners, and especially the older ladies there. I am surely not going there anymore.

I went to Target (Ankeny, Iowa store) on Black Friday. I chose Target over other stores for our annual "camp out" because of the following banner in their Black Friday ad: "Our low price promise: We'll match the price in any local competitor's printed ads for identical products. This applies to current local printed ads for in-store products. This does not apply to Target.com. See guest services for details." It's cold in Iowa in November. 2 hours in line outside before midnight is not really pertinent, but it was that night!

The store would not honor competitor's ads, citing various (inconsistent) "rules", such as "Those are door busters, we can't match those!" and "We won't match the price unless the exact same item is listed in the Target ad (which corporate later said was not true)." However, it is what they said. There's no satisfaction, only a weak "We'll pass your comments on to management." I feel the ad was misleading. The intent was to attract customers to shop at Target, and then refuse to honor promise.

I just have to ask. Why am I more familiar with Target's coupon policy than their own cashiers? Yesterday, I went into the store to buy over $100 in merchandise and I had coupons for everything. I know their coupon policy but didn't bother printing it b/c I assume the employees deal with coupons on a daily basis and that they probably get some kind of training in that particular area. Apparently, not!

First off, the cashier gave me attitude about having many coupons and that I was combining Target coupons and mfg coupons. I knew this was not going to have an easy transaction, then she said she is unable to accept so many Target coupons because they are only allowed to accept 1 coupon of each per transaction. I said nowhere in the coupon does it specify a limit or on the coupon policy? She got me really upset, then I ask her if she can call her manager? She said she was the manager! I was even more upset b/c by this time, there had passed over 10 awkward minutes!

In checkout and my 6 month old daughter was starting to get upset, the lady could not come to a decision if she was going to take the coupons or not! I am thinking, "Wow! The store and manufacturers go through so much to advertise and get their coupons out there so when you go use them, the stupid cashier is totally clueless about coupons." Well now she calls another manager to come and assist her because she is so incompetent to resolve this matter on her own and make some use of her so called "manager" position. Now I'm really frustrated because it's been 15 minutes of waiting and my daughter is screaming, so I just ask for my coupons back and cancel my whole transaction! Now, I left the store so humiliated and with no merchandise whatsoever. I will be taking my coupons and doing my shopping at Wal-Mart from now on. I will still be giving Target corporate a call Monday to let them know how poorly their employees have been trained and how much common sense they lack!

Our local Target was advertising an Oster roaster oven with buffet server insert on the shelve (the shelve, box bar-code also said with buffet server insert), but the roaster oven being sold did not include it . I went to both the Targets in my city both had the same error. The store level managers admitted the mistake but when I called Target headquarters and said I felt like it was similar to a bait and switch because it was the buffet that made me buy it and they aren't selling that one. They didn't seem to understand that at the cost of 27.00 dollars for me that was a lot of money plus my time driving to both Targets inform both mangers of the mistakes (again they both were awesome), then calling them was and then acting like I did something wrong or was to dumb to understand the store ad .

I went to get the 32 inches Westinghouse TV that went on sale on November 7. It was sold out so I had to go back on Tuesday. Again, it was sold out so I had to go back on Wednesday. It was 8:00 am and no TVs in. I was told to keep checking so I went back on Friday at 8:00 am. I was told by a female clerk that they would not get anymore in and that there was a shipment in on Monday a.m. and Wednesday. I told her that I was in the store at 8:00 a.m. on Wednesday and that I talked to a male clerk that said that there was none in.

I asked him to check the other stores, he called another store but they said that they didn't get any either. The female clerk responded that she couldn't make me one then the male clerk walked over and said that he talked to me on Wednesday and he said that there were none in. He responded with so what if he said that. I went upfront to talk to a manager. She told me that she would talk to them. Wow, I talked to customer relations and they said I have my complaint. Wow!

I went to Target yesterday to buy some board games. The store only had 4, so I wanted to buy them. Customer service told me it was a hot item and I couldn't buy all 4 of them. They said I would be clearing the shelves and not giving other customers a chance to buy them. I was buying 4 not 100 games. And if you can't buy what they are selling, then why do they have rain-checks?

I went to Target on 11/7/11 at 12:37 PM in Spring Valley, NY. I purchased a Plastic Drawer and the cashier neglected to put it in my cart. It is the worst store in America. Please don't shop there.

On September 27, I placed an online order for three items using my Target credit card which I have had for about 6 months. The items are: Xhilaration Confetti Scarf White, Cherokee Girls' Faux Fur Jacket and Circo Girls' Woobie Hoodie. I was taking advantage of an online deal offer where if for an order of three items, I will get a 25% off.

On Sept. 29, I received an email that the scarf was shipped. The next day, I received the faux fur jacket which I ordered for my daughter. There was not the scarf but I was pleased to get part of my order. Unfortunately, the jacket was too large for her so I went to my nearby Target store in Newport, KY the next day to get a smaller size. They didn't have her size so I drove out to the Florence, KY Target the next day. This was Saturday, October 1st. They had plenty of her size so I quickly went up to Customer Service department to do an even exchange. My husband and daughter were patiently waiting outside in the car.

I brought my packing slip, the coat in the exact condition I received it including having it in the plastic bag and had my Target credit card ready. I was told that I couldn't use the packing slip for the even exchange and that I needed to go online and print out a receipt. This amazed me! I order online all the time from Eddie Bauer, Coldwater Creek, Children's Place, and Gymboree. All of them simply use the slip that is shipped with the purchase to do returns and exchanges.

The helpful Target employee told me that there was no problem at all. She said that she could find the item by scanning my Target card. Even though she tried three times to find it on my card, nothing showed up. Then she took me to the computers so we could get my receipt online. The computer wouldn't take my password so we couldn't find the account. It said that it would send my password to my email address which, of course, was no help to me then. She suggested that I call the online service, explain the situation and see if they would give me a receipt number for the exchange. After being put on hold several times and shuffled to three different people, I finally had to hang up. I had been waiting on hold for 10 minutes and I couldn't let my husband and daughter to wait any longer for me. This took at least 45 minutes. I left in frustration but determined to come back the next day with my printed receipt.

That night, I tried to access my account so I could print out a receipt. Several times it said it would email me my password but nothing ever showed up in any of my email boxes including my trash. I thought I placed my order as a guest' and didn't even have a password so I'm not sure how I could access my account. I went to the email confirmation of my order which I received right after I placed the order and printed it out feeling sure that this would suffice as a receipt. My email confirmation is at the bottom of this email.

The next day, Sunday, October 2, we were on our way to a birthday party and stopped again at the Florence, KY Target store. With my order confirmation in hand, I was sure this would solve the problem. They had held the coat for me that I wanted to exchange so all I had to do was walk up to the Customer Service desk. The Customer Service employee there, Karrie, remembered me from the day before. She wasn't the one who had waited on me, but she had observed my frustrating situation from the previous day.

Karrie told me that the email confirmation of my order was not considered a receipt but that she would figure out a way to make this work for me. She explained that she had to have a receipt number and another number in order to do the even exchange. She tried again to access my order through my Target card with no luck. The order confirmation email I printed out showed clearly that I had used my Target card to place the order.

Then Karrie placed a call to the online service. There were some discussion about just doing a return instead of an even exchange but I was concerned that if I did that, I wouldn't get the 25% off deal that was offered online for buying three items. After being shuffled and put on hold several times, Karrie was adamant that they needed to do something to help me. While she was put on hold, she efficiently and cheerfully helped the other people in line with their returns. I was amazed at her ability to multi-task. I have a college BA degree and I don't consider myself a stupid person but her ability to deal with other customers while dealing with my issue would have been way over my stress level.

They finally told Karrie they couldn't help her and that I would have to come back in four days. She said that this was unacceptable and insisted on talking to a higher up. Over the course of this trial, we discovered one of the biggest problems was that they had mislabelled the bag where the coat came in. It was the right item and the tag on the item was correct but the label on the bag it was shipped in had a completely different coat SKU and described it as yellow when the coat was a black and white faux fur coat.

After a full hour of waiting, my husband and daughter had started wondering around the store. Karrie was then able to manage the exchange using my driver's license and permission from the online manager. She made sure they put a note in the computer so that the exchange using my license wouldn't go against my driver's license. After finally getting the exchange done, we left over an hour late for the family birthday party. The next day I received an email from Target saying the fur coat had been shipped and was on its way. I laughed at the absurdity.

Last Wednesday, October 5, I received an email from the online service saying the last of the three things in my order, the Circo Girls' Woobie Hoodie, was going to be delayed and wouldn't be delivered until November 9, 2011 and that I had the option to cancel it. Since this was something my daughter had been excited about receiving, I called my nearby Target store in Newport, KY. They affirmed they had plenty of the hoodies in my daughter's size. I called the online service and told them that I'd like to cancel the last item that was on delay and go buy the coat at the store but I was worried that if I did that, I would lose my 25% off discount. They told me that if I cancel the last item I hadn't received because it was on delay, I would definitely lose my discount. Unbelievable.

Now I have a question. While I will definitely go back to a Target store because of the customer service I received through Karrie at their Florence, KY store, can you think of any reason at all I would ever order anything online from Target?! So here I sit, waiting on my daughter's hoodie that I hope come before November 9, while the exact same coat is 5 minutes away at my nearby Target in Newport, KY. I am beyond upset and disappointed in their online service.

I went shopping to buy a camera; I always shop at Wal-Mart, but because I was in a hurry, Target was closer. I went to Target and bought a camera that I really was unhappy with. The salesman was no help to me, but because it was homecoming night I was in need of a camera and settled for what he had to offer. As I was leaving I stopped and went back and returned the camera. I went directly to Wal-Mart. The young man behind the counter was helpful and took time to help me. I was very happy as always at Wal-Mart

I purchased a service plan from Target on a GPS. Now that it is year into a 3-year plan, they will not uphold what they told me. I was told that if anything happened, all I had to do is bring it back in and they would replace it with the same or better. There were two of us there and we both clearly remember what was said. The store now told me I have to call Target customer service, which I did. They will not let me return it as I was told and I have to wait 2 days to get a UPS return tag e-mailed to me. I then have to ship it to them. They said it would take 2 weeks to get back to me, to tell me what they are going to do. I travel for work every week. Now because Target will not live up to what they sold me, I am without one.

On 9/30/11 3pm, I went to Target at the address of 10576 Foothill Blvd, Rancho Cucamonga, CA, to do my 6 month shopping. I like to shop for everything on every 6 months to save money. When I enter the store, I was not aware until later that they were following me and watching me. Then after I collected all my items and went to the check stand, that is when everything became apparent to me that we were being watch and followed in the store, the team leader had a guy on a walky-talky behind me and two security guards come up and stand to the side, the team lead as they are called at Target named Ares, said with his hands crossed, "Are you making a coupon purchase?" I replied "Yes I am." Then he told me that I can only buy one item per day and use one coupon per day.

He stood there still watching the transaction, I than asked him why is he treating me as if I came to the store to steal or like some criminal. He became loud and said he was not and he was just trying to tell me that there is a fair shopper's act that permits me from buying this amount of items and using coupons. This was not only an embarrassing moment; this was also degrading and humiliating. So I stop the transaction and asked for the store corp. number and his name. I went to the car and called, while at the car I remembered that I forgot my list, so I went back in, where I found that they brought the stuff to the back, while talking to the operator on the phone she asked to talk to Ares and so I did. He was holding my phone so tight that he could break it and on top of that he had a security guard come over and stand between us. I was shocked at this behavior. I would like to know how to file a discrimination suit against him.

I went to Target to buy correction tape. I only had one item but the express lane wasn't open (again) and it was very busy. There were only three cashiers. An employee walked by me and asked the gentleman next to me if he only had one item. On her way back towards me, I told her I had only one item and she said to come with her to guest relations. When I got there, she opened her register, completely ignored me and called the next person in the return line. I asked her why she said she would help me in guest relations since I only had one item and then proceed to help the ten customers in the other line? She said I could go back to the regular line that I was already in if I didn't want to wait. But since I had already got out of line I decided to leave the item and go to Office Depot instead.

I purchased a Magna mountain bike from the Target store on South University in Davie, Florida. Since buying this bike, it has slowly started to fall apart on me. I have contacted the Dynacraft BSC, Inc. about this problem and I have also talked to the Target manager. I was told to bring the bike and the receipt back to the store. If the bike has been recalled, the store will refund my money or let me purchase another bike at the same price.

The overall experience is 0. I went the store in VA on Leesburg Pike in Falls Church as I do every Tuesday because I work in an office building close by. The store had sweaters on sale for 50% off. The prices on the sweaters were $19.99 and 50% of that is $9.99. I wanted to buy two; a black one and a gray one. The black one had the correct price on it, and the gray one had 30% which was $13.98.

I informed the lady at the register that the sign said 50% off, not 30%. She called the manager, Susan, and I let her know what the sign said, and after she had someone check it, she said that it was for the white and black but not the gray. She stated that I would have to pay the higher price. I stated to her that that is not what the sign said.

I asked her to call her supervisor and she had me wait over 30 minutes before a Juana came to look at the sign. She stated that they made a mistake and that she also wanted me to pay the higher price. I stated that I did not make the mistake and that I should get the sweater for the lower price. After another 10 minutes, she gave me the sweater for the lower price. By then, my whole lunch hour was up, and when Susan told the cashier to give me the sweater at the lower price, she had a very bad attitude and said, "Have a nice day."

I may not be going to this store again if this is how I will be treated. I have been going to this store since it opened. I also got a target card because I like how I have always been treated there, but now, I don't know if I'm going back.

I honestly don't know how Target stays in business! I have several complaints about Target and all their "policies". It all started when I was trying to buy a bed set for my girls that was on clearance. When I told the girl at customer service that my grandmother wanted to purchase the bedding but lived in another state, she told me that I had to physically have the credit card with me or she couldn't complete the transaction. She even suggested that I have my grandmother mail me the card! I then asked if my grandmother could go to her local target to have her ID verified and pay for it over the phone that way? No again.

So I called the target in the town that my grandmother lives in and asked an associate if they had the bedding I was looking for. They did and in the quantity that I needed, but they cant hold clearance merchandise. Are you kidding me? I hung up, called back, got a manager on the phone and asked if they could make an exception for my 80 year old grandmother and hold the bedding up front for her so she wouldn't have to search the store. I even told them she'd be there in 30 minutes, still no. What the hell does this store do to make their customers' lives easier? Anything? On top of that, they don't know anything about their website because it's run by amazon.com so they can't help you with any questions you have regarding it. Not to mention their horrible return policy and high prices. All I know is that they are not customer friendly and I will never shop there again.

The seasonal garden goods were all on 30% so I shopped for two items. They were not showing up on the scanner so I asked for assistance. Elizabeth called her manager Rosie, who did not want to provide her last name. After waiting for 30 minutes, she only "allowed" me one item as per receipt. And to make the matters worse, she accused me of moving approximately 50+ of the same items to the 30% row. I took pictures to show that this was not so--all the row is 30% off.

Lastly, after everything, Rosie stated, "Are you purchasing the item now?" I indicated that I just got there and needed to purchase a pump for my son's bike (which I also purchase there last month). She was frustrated because she was going to lunch and needed to make sure that I receive the 30% off. I told her to just let the front cashiers downstairs know. When I arrived to the front cashier #24, I told Erica to please call the store manager as I will be needing price adjustment. She rolled her eyes and made me stand in line while approximately 15+ customers were taken care of. Thus, another 30 minutes gone all along with my 13 and 6-year old waiting.

On Sunday, September 4, at approximately 10:30 AM, I visited the Exton PA store with my new daughter-in-law to return a wedding gift. The manager at Target would not give the full value of a sewing machine that was an unopened gift and being returned for equal value from the same housewares department.

We were told that, even without a receipt, upon giving a valid driver's license the system would allow the shopper to return the gift valued at $91.99 and obtain an equal value of goods from the same department that the sewing machine came from. Alternately, without a receipt, we were told that the maximum store credit for shopping in other departments would be $75.

I just had the most humiliating and frustrating shopping experience in my life at the Woodinville, WA Target store.

I have shopped loyally at Target for 14 years but I am planning to return all my items from this last transaction and do not know if I ever want to shop at Target again. Because of Target's "timer" for tellers, one teller in particular named Beatrice is always in an anxiety-producing rush to throw everything through the checkout line and not take the steps necessary to ensure transactions are correct. Though I told her in advance I had a gift card, she completed the $325 transaction, then attempted to post-void it. She tried to re-run the transaction, and at that point VISA decided that fraud was being committed with my card.

Though she was prompted to call Target's bank merchant to call my bank, she instead told me my card was rejected. I was supposed to receive a $5 gift card from my transaction and because, again, she was in such a mad rush, she gave me two cards instead of one, and couldn't tell which was the correct gift card. She said she'd deal with it at the end of the transaction.

The manager was called. Over and over he tried to run my card, without following any prompt to call the bank to clear everything up. I had to eventually use a high interest credit card that I never use, and my children asked me over and over if we had no money while everyone in the checkout line stared at me. Furthermore, I never received the $5 gift card I was due.

I called the store and asked to talk to the manager. Lexie answered and all she had to offer was, "Gee, sorry, when you come back to the store (on my dime and my time), bring your receipt and you'll get your gift card." Oh, the one I was supposed to get anyway? Gee, what amazing customer service. Offer the bare minimum at my expense, after completely humiliating me, and I, like some sort of moron, will suddenly be pacified and happy. And oh, she'd talk to Beatrice, who, by the way, is visibly irritated by any hold-up in her line.

Will there be any other rectitude, or even follow-up? No. I asked to talk to the store director, Brandon. Not only did Lexie refuse to give me any contact information for him, she also refused to give me any idea of when I could reach him on the phone (she claimed this was unethical. Excuse me, how is helping a customer reach a manager to lodge a valid complaint unethical?). She then told me "it's not a big deal", as if it's okay to look like a deadbeat! Instead, I am to try to call every day until hopefully he is around, or until I give up, whichever comes first.

I am absolutely appalled by the complete lack of customer service. I feel nothing but remorse for all the years I've spent shopping there and all money I've spent supporting Target Corporation. It may seem like one small individual doesn't matter at all, and maybe I don't, but I am disappointed and disgusted, and hopefully that counts for something.

Target Corporation is spending a lot of dollars to entice customers and build loyalty. I went to get my free tortillas as per coupon sent in mail. They were not in stock and they did not wish to honor the coupon with a substitute. Since I no longer have a car, I need to find a store that I can go buy everything after paying for a cab. Target will not be that store. Customer service sucks, won't even honor own coupons as if everybody has the personal resource to pollute the air everyday until they get it in stock? The prices, even with "temporary" price cuts, are hardly competitive. So guess what? Your stingy store policies combined with your poor use of corporate buying power - NOT passing on savings to consumer - makes your flashy expensive mailings useless and a big old waste of your money. I'm not going back.

I purchased a 2-pack of swifter wet jet cleaning solutions and gave a "Target" coupon to the cashier that was worth $1.50 off with the purchase of two swifter product refills which expires on September 30, 2011. The cashier refused to take the coupon because she stated that the two pack was one unit. I asked for the manager and a 20-year-old girl came over from another register and said that she is right. Upon returning home later that evening, I noticed on my sales receipt that the cashier charged me for two items of another product that I purchased only one of.

I'm extremely disappointed in Target for having unfocused, unreliable sales cashiers and inappropriate managers. In addition, I'm mostly disappointed at Target issuing a coupon that they will not take.

I had the worst experience in my life at Target in Middle River, Maryland. First of all, I shop in this store everyday because it is in my neighborhood, and I have always liked Target. I went to buy a bathing suit for me to go swimming. I found a very nice suit, got a couple other things, and went home. When I got home, I begun to put it on when I realized it had blood in the seat of the bottoms. I was grossed out of my mind to imagine I almost put this on.

My husband and I went back to the store, and oh my God, that's when the real drama begun. They treated me with so much disrespect when I returned. The sales associates were rude, and the whole time the manager was right there on the phone, and didn't even bother to get off to see what was going on. When he finally got off the phone, he still didn't say anything to them about their disrespect. He gave me all these numbers to call. I requested a copy of the receipt, and was not allowed to get it. I called the guest relations department, and they sounded like they really didn't give a damn. They just wanted to get me off the phone with a promise of a $20 gift card Really!

They can keep their little $20 dolls with the way I was treated that was crazy. They made it seem as if I went home, bled in the bottoms, and bought them back. I don't know what kind of people they think we are, but trust me I wouldn't even waste my time going through all of that. It's OK I will never go in there again, and I will make sure that I share this story with as many people as possible.

I received a mail from Target to give grocery shopping a try so I did. The mail also stated that certain items like Eggos costs $1.75 for 10 ct, yet I was charged $2.24. Then while checking out, my all gray 55 year-old husband was forced to pry his ID from his wallet to make the beer purchase which was nothing more than harassment. We all know, as I am a cashier as well for a different company that underage selling should be prevented but here was a point where an old man was harassed. It is absurd.

I have a DC17. The quick draw tube hangs up. It takes two people to use it. One holds the vacuum down, while the other has to jerk the fool out of the tube to get it out. I hit myself in the mouth and face several times trying to get it out. We just leave the tube up, but that makes it harder to use. It was supposed to be the best around, but I don't agree. They must have a lot of problems. You can never get to talk to customer service. Boy, I did waste my money.

I am having an issue getting a manufacturer to repair an item I purchased from Target. The manager I spoke with stayed on the line with me for 20 - 30 minutes, doing everything within his power to assist me. He provided me with Target corporate contacts, etc... Although my problem remains unresolved with Philips, Target was wonderful in their customer service.

This particular target is really messed up. I realize that Target, as a company, has a difficult to negotiate returns process, and that's certainly part of the problem. Twice before, I've had problems with this Target. The first time, it was a phone purchased three days prior with a debit card, that they could not return. They stated it was because I didn't have the receipt, and could not trace it by my debit card. They next time was a Camera battery charger that I literally tried to return minutes after purchase, because I had inadvertently grabbed the wrong model. It could not be returned, supposedly, because it had been purchased with a debit card. So, I was already very wary, already considering this Target store to be mismanaged, and deceptive.

However, my wife wanted me to go to Target to purchase several household goods, so off I went. Partially due to the above problems, I went armed with a checkbook. I went to purchase about 300 dollars worth of goods, with over 40 dollars worth of coupons.

When I went to purchase, they could not process my check. They could not state why they could not process my check, despite my asking, and their computers supposedly functioning, and me having three forms of valid identification and receipts from my bank, dated the same day, showing my available funds to be more than sufficient to cover the check several times over. They had placed my coupons into an inaccessible box, and even confiscated two re-usable shopping bags. When I tried to complain to the store manager, I was told that he "couldn't do anything, and didn't know anything"- his words, not mine. This is the same store manager I had tried to deal with in both events above. I am inclined, at this point, to believe him.

I went to another Target in Leesburg, Virginia, and was able to make a purchase less than 2 hours later, using a check, with absolutely zero problem, meaning that I was able to verify that the problem is not with Target as a corporation, nor with my bank, nor with my process.

My Fianc and I received a gift card for Target so we went online back on the 21st of July and ordered his wedding band. It came in the mail today with many problems. First, we got the wrong size and it was way too big. Second, it was supposed to be engraved but it wasn't. Lastly, our wedding will be held next Friday (August 5, 2011).

I called their 1-800 number right away and was told there was nothing they can do to expedite the correct ring to us even with it not being engraved (I figured this may be what was holding the order up). I am not an idiot. I have worked in a warehouse before and know these things can happen. They did not have a manager who had time to talk to me. I guess they don't understand how important a wedding ring is to have on your wedding day. So I asked them "If I returned the ring to the store, can I get a refund on my debit card?" They told me "No, it would have to be on a gift card." Now what good is that going to do me when they don't sell jewelry in the store and cannot expedite the ring either? How frustrating! We are getting married and don't have his ring. They are simply saying there is nothing they can do. All they have to do is call the 3rd party shipper and explain to them the situation and have it expedited.

I really like shopping at Target, but at checkout no one ever helps to put the bags into the cart. I probably had about 10 to 12 bags, but between signing my receipt and trying to put the bags in the shopping cart - I am unable to finish before the checker is already checking the next customer. I commented to him about help, but to no avail - even to help a woman almost 80 years old. I would think that it would be easier and faster for the checker to help the customer and get that customer out of the way before he starts on the next customer. Public relations would be greatly improved if your checkers were more polite and helpful.

Mistreated by store clerks -- no one wanted to take responsibility for long lines at the checkout. The scanners were not working. Two elderly clerks were left to deal with frustrated customers while atleast "four younger women" chattered behind the service desk. When inquiries were made --- their response --- "Nothing can be done it is a lunch break."

One is treated better at KMart and Walmart. The look and feel of the Twin Falls' Target store has gone downhill and it feels sleazy. It has felt this way for about a year but the lack of customer service and "attitude" displayed on July 7th has influenced our decision to avoid Target at any cost.

Around the date of May 27, 2011, or after, I visited the Target store and bought a 3 pack of ITunes gift cards, one frozen dinner,one package of black shoe peds. (These are the items I remembered.) The gift cards were to be put in graduation cards. I paid by CASH for my purchases. The cashier was having a hard time scanning the Itunes gift card. After numerous attempts, I think she inputted it manually. I paid by CASH and left the store. I did not keep my recipt because I ASSUMED the gift cards were activiated and I thought I didn't need the receipt. I also throw away the package the ITunes gift cards came in because I put them in graduation cards.

How embarrassed was I to find out they were not activated. I went back to the Target store to tell them what happened, what cashier terminal I went to , what I bought and because I did not have my receipt, they couldn't help me. I've email ITunes and they stated they couldn't help me either because I don't have the receipt. My question to Target managment is, can't someone go back and look at the transactions for around or after that date and see my purchases and get me a copy of the receipt? I am out $30 because of a cashiers either incompetence or inexperience on how to ring up the ITunes gift cards. And because I did not keep a receipt which I thought wasn't necessary because I ASSSUMED the cards were activiated. Your assistance to this matter would greatly be appreciated. Could someone contact me and let me know if I can get a copy of the receipt.

I purchased a dress from Target and during the check out I scanned my bank card and entered my pin etc. Then the cashier asked if I would swipe it again because she hit the wrong button. I swiped the card again entered my pin once again. I asked her if I was going to be charged twice now. She insisted that it only went through once. I left the store until the following day I noticed that I was infact charged twice from Target.

Same day, same time, same price! I first went into Target to see if I could get my money back. I was told that I would have to call a 800 #. I called and they told me they will investigate it and call me back. Weeks passed until I finally called them....still nothing! A few more weeks pass and I finally receive a letter in the mail stating that there is nothing that they can do about it. Basically, saying that I am a liar. Who goes to the same store at the EXACT same time and buys the same thing in the same amount???? Crazy!!! I will never ever shop at that store again!!! Instead of spending $30 I spent $60 for one dress. Insane!

On May 9, I was shopping at the local Target. I found a new product in the soda department where I was purchasing Pepsi and Cola. The product was Smirnoff Ice (six packs). One of the flavors was particularly interesting, so I decided to try a pack. There was no obvious marking to indicate that there was a small percentage of alcohol in the drink. My Pepsi and Coke were scanned at the check-out counter, but when he scanned the Smirnoff, I was asked for an ID card. I am almost 80 years old and infirm enough to look my age. However, still interested in trying the product, I provided my readily available military retired ID card, which had my photo and birth date clearly marked.

The cashier refused it and asked for a driver license. In the 30 years of military service and 26 years as a retired officer, I only had that happen once before, and that was quickly corrected when I asked for the manager. However, not in a combative mood, I rummaged into a different location where I kept all my vehicle related papers such as my license, registration, AAA card, insurance card and et cetera. I produce the ID in its clear plastic envelope. The cashier returned it and told me to remove it from the envelope, so he could scan it. At this time, I cancelled my purchases and told him why. He rudely replied that he just worked there and told to blame Target, not him.

I have three complaints about this event. Your employee was badly trained and extremely rude. At 80 years old, he may have been required to ask for an ID, but it could have been perfunctory, and not to treat a customer as a disguised teenager trying to buy alcohol illegally. Finally, in most states it is illegal to combine a credit card purchase with the customer's address and phone number. Doing so supports a high probability of ID theft and adds another opportunity for a thief to defraud a victim. I would suggest that if you haven't already done so, you might check on NY's statues on this matter or confirm the extent of the federal restrictions against combining credit card purchases with addresses.

I went to Target on the first of the month. When I returned home I noticed that my receipt said $415.02. I checked everything I bought and noticed that there were double charges on there. I notified the store and told them about it that night. I was told that they would research it. The next day 8:30 am I went back to the store to see what they were going to do about returning my money. I was told it was under investigation.

I said, "Okay, well, I'm going to return all of your things and I want my money back." I had the receipt. They refused to return my money. I watched other people come in after me with no problems returning their things. Because the girl overcharged me, it had to be investigated. When I returned later with their things, I was told I was lying about what I purchased. When I was first in the store to return the items not one of the representatives looked into the bags to see what I had.

They just assumed because I'm black that I had to steal those things or I lied about bringing all the items back. After they went through the bags, the last time about 5:10 pm last night, the lady found everything in the bag. Then proceeded to return my money. About 9pm that night, the police came to my door stating that someone from Target told them to come to my house after the fact of me getting my money back. I was treated like a criminal after they took my money out of the bank and when I wanted my money back it was a problem. I have never been so humiliated in my life. To be called a thief when I just spent $1500 in there in December.

The racial profiling that this store does is terrible. They got the money which showed I paid for what I bought and still was treated this way. When the Evesham ploice came to my house that hit the nail on the head. Something needs to be done about the employees from this company being allowed to overcharge people and everything that should have happened to that employee they did to me. They didn't fire her for stealing but rather send the police to my house as if I was the one who stole. I spoke with Hanna and Diana. Diana was the one who went through my things and told me everything was there. Still after last night, they had the police come to my house at 9pm last night.

I called the store because hip2save has a thing on it that says the old Wii consoles are $139.99 and there is a $20.00 off coupon. I called Target and they said they had one; I reviewed the price and he said "yes we have one but my manager said he could not hold it." So my fiance and four kids were at Walmart where we could have gotten a Wii system. They stopped getting what they were getting (my kids needed new shoes and they did not get them), went all the way to Target. I want to let you know they were on W Main, which is a half an hour away, to get a call from me telling them that they did not say that. I would like this to be taken care of, any miscommunications with Target workers especially during holiday times will cause fights. I am very upset with Target; I will never go back again just because they lied to me and did not admit to any wrongdoing.

I purchased a Nintendo WII with Mega Pack Bundle. My mother-in-law printed the advertisement for me so that I could place the order. The advertised printout says that shipping is free and calculated at checkout. When I went to checkout, it charged me for shipping. But the website said that the card has not been charged and the total cost has not been calculated but will at time of shipping. I received an email and the charge for shipping was still there.

I called customer service and they told me the item does not qualify for free shipping. I told the rep I have a paper that says that it does and asked if I could send it to her. She said that they don't receive emails and that there was nothing she could do. She spoke with a supervisor multiple times and each time said that there was nothing she could do. If this is how they treat their customers, then I will not shop there again.

I bought a netbook from Target an evening for about $265. By the time I came back home and opened the pack, it was late, however I turned it on to start working. I noticed that the led screen had a defective pixel.

The first thing in the morning, I called up the same store to check if they have another piece available to replace my defective one. The guy told me that they had another piece and I could get mine exchanged. But to my shock, when I reached the customer service counter, a lady was already waiting for me there to harass me. She kept arguing that since the box seal was opened n the netbook was turned on, it no longer came under the "new" category. In their policy only allows "new and unused items." Now, how in earth could I have known the defect before opening the box or tuning the netbook on for that matter?

When explained this to her, she started making other silly excuses which only showed that she wasn't computer literate enough. She wasted a complete hour of mine arguing pointlessly. Well, then I found out that the whole try of pushing me to the corner was made because the piece whose availability was confirmed on the phone was not "new", it was repackaged. Can you believe that? This whole drama only to cover up their own mistake. They wouldn't return the item and they didn't have a replacement. The rude woman said that I can only buy the repackaged one or take the same defective piece back home.

She was vibrantly trying to impose that I'm trying to return a used item. I was literally harassed. She even made me believe that no other Target store is going to accept it. Being new to US, I didn't know a bit of policies so I just returned, while I was leaving an electronics guy came and told me that the item is available at another store about 12 miles away, and I should try if they return it.

I desperately needed it that day so I actually went 12 miles out of the way and got it replaced. Now that I read all these customer policies, I feel so insulted about that woman's behavior with me and then me having to travel 12 miles because of their mistake. I want to return the netbook that I got and never ever shop at Target. I've already warned all of my friends and family members and none of them will ever shop there.

I bought a net book from target an evening for about $265. By the time I came back home and opened the pack it was late, however, I turned it on to start working. I noticed that the led screen had a defective pixel.

The first thing in the morning was that I called up the same store to check if they have another piece available to replace my defective one, the guy told me that they had another piece and I could get mine exchanged. But to my shock, when reached the customer service counter a lady was already waiting for me there to harass me. She kept arguing that since the box seal was opened and the net book was turned on, it no longer came under the "new" category in their policy only allows "new and unused items". Now, how in earth could I have known the defect before opening the box or tuning the net book on for that matter?

When explained this to her, she started making other silly excuses which only showed that she wasn't computer literate enough. She wasted a complete hour of mine arguing pointlessly. Well then, I found out that the whole try of pushing me to the corner was made because the piece whose availability was confirmed on the phone was not "new", it was repackaged. Can u believe? This whole drama only to cover up their own mistake.

They wouldn't return the item and they didn't have a replacement. The rude woman said that I can only buy the repackaged one or take the same defective piece back home. She was vibrantly trying to impose that I'm trying to return a used item. I was literally harassed. She even made me believe that no other target store is going to accept it.

Being new to US, I didn't know a lot of policies so I just returned, while I was leaving an electronics guy came and told me that the item is available at another store about 12 miles away, and I should try if they return it. I desperately needed it that day, so I actually went 12 miles out of the way and got it replaced.

Now that I read all these customer policies, I feel so insulted about that woman's behavior with me and then me having to travel 12 miles because of their mistake, I want to return the net book that I got n never ever shop at target. I've already warned all of my friends and family members and none of them will ever shop there.

I purchased two pictures for my daughter's room yesterday, 11/3/10. Took them home, didn't like them. Returned pictures 11/4/10 to store I purchased from! First, an employee said, "this is not our item". I showed her my receipt! I asked for manager, Melanie. She was even ruder! Said the same thing! This is not ours! What the? Here's the receipt! Tags/stickers were still on! Everything was intact!! The manager, Melanie, grudgingly and silently returned my money! I said, "You're welcome" when she wouldn't look/say anything to me!! She was downright hateful! Never again!

I had my baby registry through Target with many items on the registry ready to purchase. I was given a baby registry booklet that had various coupons in it, diapers,baby creams & specifically I wanted to use the $20.00 discount on the Medela Breast Pump ($279,00 ). I was out of the area from my home and my mother wanted to treat me to that for a gift, being that I'm due any day, now it's hard for me to get out and get around.

My cart was full of baby items ranging over $450.00. I went to guest services requested if they could look up my registry and give me a new booklet to help save money, not only did the gentleman behind the counter tell me they were out, he didn't even bother to look, nor offer to call a manager to try and compensate at all. I happened to find an attendant whom located a manager for me. Her name was Barbra, she offered no help at all as well. I felt rushed and pushed out.

I've worked in retail many years, the objective is to always keep the customer and keep them happy, as you know the best advertisement is word of mouth. Any type of discount compensation would of been great, nothing was offered. Now, I'll go online and get my baby items at Babies R Us or Burlington Coat Factory Baby Depot. Just thought you should know what kind of people you have working for you. It only would have taken ten minutes to look up my baby registry to see that I was telling the truth, and given me my discounts instead they missed the entire sale. Disappointed.

I bought a microwave the better part of a year ago. It recently broke. The vendor won't initiate a warranty filing unless I can show a receipt. For such a small item, I hadn't bothered, especially since microwaves shouldn't break. So I went back to my Target store. Past 30 days, they don't support products. And they won't or cannot supply a duplicate receipt.

Their 800 number is useless. A second visit to the store, with my credit card statement in hand, was of no use. They wouldn't give me a phone number at Target for anyone who perhaps can do something. Surely they have the receipt buried in their computer, but apparently the store can't access it. And it seems impossible to contact anyone at Target who can fix this. Frustrated!

Warning: Creepy Target employee on the prowl in a Midlothian Target,. I caught a white, male employee staring at my partner and I as we looked in the book section. He's a weird guy. I'd guess in his forties. He was standing in the aisle across from us, which I believe contained medicine, dental hygiene, etc. When I made eye contact with the male employee, he continued to stare at me. Mind you, he did not smile or ask us if we needed any help. He just stared, and it made us both feel uncomfortable. Now, my partner did have a sling on, but her injury is such that she can still exercise to a certain extent. And, having just worked out before heading to Target, we were both wearing work out attire and walking through the store quickly. (I, personally, don't want to spend all day in Target and like to get in and out as fast as possible.)

Let's aim for common sense. So, with the above description considered, perhaps this weirdo employee thought we were trying to steal something. But really, buddy? Neither my partner and I had picked up a single item in the store. Did you even bother to notice that, sweetheart? And to assume that two young women, walking quickly, one with a sling on, must be trying to steal, it's just absurd.

Here are some thoughts answering the 'Why I suppose there's a reason this forty-something year old is working as a salesperson/security extraordinaire at Target": some bad choices in life mixed with a hefty dose of stupidity. Notice how I work in the benefit of the doubt here. It's not just me, which makes It worse. I know of other people who have gone through similar situations during which Target employees make outrageous assumptions about customers.

One woman was even followed to her parked car because two employees had mistaken her for someone who actually had stolen something. (This occurred at the VA Beach Target on Laskins. ) What could Target managers be telling their employees? Make sure to make customers feel like they've done something wrong? Use the "sales" tactics of following and gawking at customers? My conclusion is to shop elsewhere. To recap, my partner and I went into a Midlothian, Virginia area Target for a book. We were followed around by a male employee, who then took it upon himself to stand in an aisle across from us and stare. His actions were inappropriate, and I should have confronted him about it. I regret not doing so. No one should be stared at by one of these employees in the manner than I was. It was rude and completely unnecessary.

I purchased a Target gift card for my daughter at Safeway. She went to Target and tried to use it for her purchases and was told by the cashier there was no money on the gift card. This occurred on a Saturday. We were sent to customer service and the employee there called the corporate office. We were told we would need to call the number on the back of the gift card on Monday.

I paid for the card using my debit card (cash basically) and I have the activation slip, receipt, and gift card and second attached card. The person told me it would take 7-10 business days to receive a new card.

It has now been two weeks and no replacement card has arrived. I am completely dissatisfied with Target and their lack of assistance. The woman refused to help me further. I will not shop at Target anymore. I was treated as if I were the one in the wrong.

I purchased a Target gift card for my daughter at Safeway. One Saturday, she went to Target and tried to use it for her purchases and was told by the cashier there was no money on the gift card. We were sent to customer service and the employee there called the corporate office. We were told we would need to call the number on the back of the gift card on Monday. I called on Monday and the person I spoke to told me the two attached Target cards numbers did not match and therefore the card was considered invalid. I paid for the card using my debit card and I have the activation slip, receipt, and gift card and second attached card.

The person told me it would take 7-10 business days to receive a new card. It has now been 2 weeks and no replacement card has arrived. I am completely dissatisfied with Target and their lack of assistance. The woman refused to help me further. I will not shop at Target anymore. I feel I was treated as if I were the one in the wrong. I lost $50.00 due to Target not replacing the gift card and refusing to refund my money even with a receipt and activation slip and both cards!

I prepaid for my son's video game to be in the store with a prepaid guarantee card good for 7 days. This was for HALO 4. The date given for release was 9-14-2010. My son and I went to Target on 9-17-2010. They did not have it in. My son started crying etc. I talked to the person who said was the manager, Guiermo. I later found out he was not the manager by the District Manager Annie **. I do not believe that she is the D.M., but represents that office.

She never really said. Ms. ** informed me that Guiermo was not the manager, but a second banana or something to that effect. I have requested the video game from Ms. ** several times and she told me that the "real" manager would call me. It's been 8 days now, not a word from Target. They claim nothing. So, they just stole my money. What do I do?

I was checking out and the woman at the register asked me what my birthday was. That's the first thing she asks me when I get to the register--no "Hi" or "How are you?" I asked her why she needed it, and instead of explaining to me why, she sighed heavily and proceeded to put in a random birth date into the computer. When I slid my card and paid, she turned around to another cashier and said out loud in front of me, "I hate it when I ask people for their birthday and they ask me why. I mean, it's not like I'm going to do anything with it." The other cashier agreed and they laughed about it.

What she said was completely unnecessary and unprofessional; she did not have to say that. The only reason I asked why was because I don't give out personal information unless I know what it's for. Also, I found the question random and was curious. Perhaps if she was a little nicer and had merely said "hello," I would have given it to her. I know it sounds trivial and it's not that big of a deal, but I am sick and tired of poor customer service on Target's part. I have had a few instances where a cashier was rude and I let it go, but this was the last straw. Target's customer service has become more terrible than Walmart's, which is pretty horrible.

Poor communication, unfriendly policy and dismissive customer service. I purchased over $700 worth of items for my daughter's first apartment yesterday. When I got to her home, I realized that I had inadvertently left the floor lamp in a large box on the bottom of the cart. I went to another, closer Target to ask if I could get a replacement there. The manager said no, it had to be from the store of purchase.

So, today, I took the receipt back to the original store and stood in line at customer service. The two reps behind the counter looked supremely uninterested in providing customer service but I was finally summoned to the counter. I explained my situation and the fact that I didn't realize the error until I got to my daughter's home. I showed the rep my receipt with the missing purchase highlighted. The response was a completely dismissive and uninterested, "Once the item leaves our store, it's your issue, not ours." I questioned the idea of the item being returned to inventory. She said that it was possible, but that the item can also be kept by the employee retrieving carts, or anyone else.

I was incredulous that the employees were not told to make a good faith effort to return obviously purchased items to the front in case someone had proof of purchase. The rep helping me (or not helping me, actually) said that another woman had just come in to retrieve her large bag of cat food and had been told the same thing, your problem.

For a store as huge as Target, how could such an unfriendly policy exist? Certainly that $40 lamp made a financial impact on me far more than the colossal chain! I also am amazed at the poor training apparently given these customer service employees. The person I dealt with was young, had minimal eye contact, showed absolutely no human emotion, and I felt like less than a number. After her announcement, she sort of dismissed me.

The other Target I visited yesterday would have saved me a trip had they told me that their policy is not to replace anything left on a cart, instead of telling me to go to the store of purchase. The policy is so totally customer unfriendly, I have to think this represents this company's views of it's customers now. The "Who cares about you?" attitude stunned me. I suppose it shouldn't have. I think mega-chain stores develop an utter disregard for the individual customer. Front line employees, like customer service people, apparently have little or no training in PR, or customer service in general. Such ideas as having eye contact, smiling, acknowledging a customer's frustration and offering to get a manager to explain a policy better are not part of the training system at Target.

I will avoid this chain as much as possible and I will never go back to the Escondido store. Thank you for listening.

I registered months ago with the Target Club Wedding registry for my upcoming wedding. Today (post wedding), I went to return a few items I received in duplicate. I was told I had to print my registry to return the items. I went to the registry kiosk and I couldn't remember my user name and password but I could pull up my registry using my last name. This apparently isn't good enough! You have to know your user name and password or else you're out of luck.

The two individuals in customer service couldn't help and couldn't even reset my password. My only option was to stand in the lobby on my cell phone dealing with their registry 1-800 number. Sick of waiting, they allowed me to return $75 worth of merchandise and they scanned my license. Now that my $75 has been used up, I can't return anything else for a year! Apparently that is all they allowed. The rest of the items I'll just have duplicates. Thanks Target for ** me, the customer, and padding your wallets with money from my guests' extra gifts that I can't return. I was even willing to take store credit just so I wouldn't have extras but no, my $75 is used up,so I'm out of luck! I guess I will be shopping at Bed, Bath & Beyond, Ross, TJMaxx, or Macy's. This is the worst experience ever for a wedding registry; I really recommend you don't register there. I returned merchandise on my Macy's registry with zero problems! Macy's staff was fast, friendly, and knowledgeable.

The cashier took a picture of my driver's license and scanned the barcode on the back for additional and sensitive identity information. She stated that it was because I purchased Wine and she had to verify my age. She recognized clearly that I was at least in my late 30s early 40s. She still insisted it was Company policy. Target is practicing a form of data mining and subsequently leaving the door open to severe Identity Theft. There is no need to scan my information from my Driver's License or to take a picture of my license. This is criminal.

I went to the Target store in Inglewood, CA on Century Boulevard and just wanted to pick up a few things. When I got to the checkout line, the lines the lines were down each isle with only 5 registers open and three of them were for 10 items or less. I waited in line for approximately 30 minutes to be checked out. I could not believe that the manager didn't see the long lines and open more lines. Everyone was complaining and rightly so. I have always visited Target stores and never have I experienced such a mess. I will make it my business to never visit the Target store on Century Boulevard in Inglewood again. I told the cashier that I brought my own bags, but he proceeded to use the store bags for my items.

When I told him again, he asked me if I wanted him to rebag my items or not. Of course I told him yes and to make sure I received the 5 cents per bag I was due and he had no clue what I was referring to. I pointed out the bar code he was to scan to receive the 5 cents and he was totally surprised. I did receive my money for the bags after showing him what needed to be done. I am a loyal Target shopper, but I am not happy with the service I received today. When I was finally checked out and went to my car, I saw the horrible conditions in the parking lot. There was so much trash I thought I was in a landfill. It looked like everyone had dropped their lunch bags and the contents on the ground and walked away. I'm sure Target has high standards for their stores, but the store in Inglewood definitely needs help! Thanks for listening.

Went into the store in my military uniform to buy some baseball cards on my lunch break. After cashing out, the manager, "Debra," stopped me at the door. She said I could not come back to Target because I am a danger to their employees." How messed up is that?

I visited this Target store to return a bedspread and mushrooms. When I reached the Guest Services counter, Marie looked at the bedspread, which was wrapped in its original packaging, and asked another associate why would Target take it back. I immediately explained that it did not fit my bed and I wanted an explanation as to why they wouldn't take it back. She never once asked if it was damaged or why I was returning it. Then, I proceeded to locate the bar code on the item because it was hidden between the fabric. She then snatched the bedspread out of my hand and said, "I can find it myself."

When returning the mushrooms, she quickly scanned the item and threw $0.50 cents on the counter saying, "This is what you paid." I was so taken aback that I asked to see the store manager. A gentleman came up and introduced himself as Mark, a "department" manager. I proceeded to tell him what happened and he somewhat justified her actions by saying that she didn't know the return policy and was just "asking." Never once did he apologize for the associate's rude behavior. As I was leaving the store, I could hear the associate, Maria, giggling with another associate behind the counter and when I made my presence known, they immediately stopped.

I re-entered the store to continue to shop and ran into the department manager, Mark, in the furniture department. I told him of my disappointment in the way he handled the situation, never apologizing on behalf of Target. It was my feeling that perhaps he was friends with the associate and I felt totally disrespected. I then proceeded to the check-out lane and asked again for the store manager. Instead, I spoke to Bonnie, the line and guest services manager.

She immediately apologized and said that kind of behavior was unacceptable. She gave me an apology coupon of $3.00 for my trouble. When further explaining about the mushrooms, I looked at the return receipt and noticed that she returned a bell pepper instead of the mushrooms. That is why I received only $0.50 back! The manager apologized again and gave me another $3.00 coupon, instead of returning to the guest services window and addressing the situation.

I wish to tell you about my horrible experience while shopping at Target. I am a foreigner. I was on holiday with my husband and we were celebrating our wedding anniversary. On Monday, Aug 16th I decided to do some shopping in Target at Fair Lakes, 703-499-7100. I had originally purchased some items from both Best Buy and Wal-Mart and had the bags with me. I walked around the store for some time looking at a few things I wanted to buy. I picked up a gift bag and a comforter and paid for them. Since I have no car, I called up my host to come pick me up just before I left the store. I decided to sit outside the store as I waited to be picked up.

Unfortunately, my host was delayed in picking me up and I was beginning to feel very hot. I therefore decided to go back in the store to get a drink while I wait to be picked up. I bought the soda and sat down to drink it. But to my surprise, a policeman and another Target employee walked up to me and asked me to follow them because they suspected that I had stolen some items from the store. I decided to cooperate with them because I was sure that this was a misunderstanding that would soon be cleared up. They checked all my items and I had no stolen items with me. The truth is I had receipts for all the things I had with me. They however insisted that they had seen me steal some items and that they had evidence. I asked them to show me the evidence in vain!

They interrogated me for a while. They later on decided to let me go with a stern warning not to steal anything in this country and never to return to Target! This experience was extremely traumatizing for me. I actually haven't left the house since this happened. I wouldn't wish it on anyone else. I have decided to share it so that other people are aware of what might happen to them. I also think that Target owes me an apology. Nobody deserves such harsh, cruel, humiliating, and embarrassing treatment!

I hurt my leg very badly, I required a motorized scooter. When we asked for one, the clerk laughed at us. As if that was not bad enough, when we asked the manager, she looked us up and down then said she would help, snickered and walked away. I realize that I am young but that does not make me any less disabled. When a motorized cart was finally brought to me, after standing in the front of the store with people staring, we went shopping and the cart died. We asked for assistance and was ignored. I then had to get a shopping cart to lean on in order to get back to the front of the store.

Bought two rugs one for $16.99 and one for $21.99. When I left the store on Monday August 9th, I thought I had them with me and did not check the bags because I bought them for my daughter who is a student in Santa Barbara. When she returned to Santa Barbara on Wednesday August 11th, she noticed that the rugs were not in any of the bags. So, my daughter called me on Wednesday. Immediately went to the store with a copy of the receipt, they took the receipt and checked against the video and told me that the camera showed me walking with the bags, but I had more than one bag and spent well over $300.00 at

Target and this particularly was not found. Amber said that once you walk out the door, there is nothing that can be done. I came home, checked the house again for the missing rugs and could not find them. I called the Manager, Nicole and she told me to go back to the store, she would check the bar code number for the rugs. When I arrived, she saw me and asked weren't you here earlier, and I said yes, I was here 1/2 hour ago, but you told to me to come. She left me and came back with Amber. I was then told by Amber that there was nothing she could do.

She made me feel like I was a thief. This made me upset. I asked if I could see the video and she said "No". I told her I was going to call Corporate and she said "go ahead". I am not a thief, I spend a lot of money at Target. When my daughter came home, I said let's go to Walmart for the things you need and she said no, I like Target better. I really need some assistance here. I have never been treated as poorly as I was this day.

I went to the Target store yesterday morn at 10 a.m. and today at 10:30 a.m. and both days found there were no shopping carts in the store. Today, I asked a sales clerk and she said, "Our employees who do the stocking before store opens has to use the carts to stock the shelves. The others are outside. " As I was leaving, I saw another service rep bringing in around 10 carts; did a quick view of parking lot and noticed about 10 more carts.

How do [they] expect customers to spend money in your store if there are no carts to accommodate them? In fact, I was in the store one morning last week and again there were no shopping carts. Who is the manager? And why would they not supply the needs of the customer? Do they have so much money they don't need our service? Unbelievable! Inconvenience and inappropriate store accommodations.

I purchased MS Office 2010 in their Electronics Dept. They only had the box shell on the shelf, so I brought it to the clerk to purchase. He calls someone who says the rest of the package is in a room on the other side of the store and he will go look for it. Ten minutes later, the clerk has the package, rings it up, bags it and I pay. I get home, take out the package and find no software DVD in it. I'm instantly livid. So off I go back down to the store to visit customer service. I'm told they cannot do anything because the package is open. Hello? That's how you sold it to me since you only keep the outside box on the shelf and the contents elsewhere.

I demand a manager be contacted. After two, various assistants come over (store manager is off today). I am told they cannot refund my money, but only exchange the product for another one. Fine. That's all I wanted to begin with. Surprise. They have no others in stock. I'm told, "Gee sorry, you'll have to go elsewhere to exchange it'. Their attitude was pathetic while one clerk just smirked the whole time.

They gave me a list of local stores that had inventory. I go to the next store. Surprise. They have none. This customer service desk was a lot friendlier. She calls around and finally finds another store with inventory so off I go. When I get to their customer service desk, the woman behind it looks at the original box. I still had and asked, "Did someone actually sell you this?" I said "Hmm, yes, that's why I've now spent less than 2 hours running around trying to resolve the problem." She immediately sees some yellow tag on the box which indicates it was a returned/damaged goods item and should never have been resold. Unbelievable.

Buyer beware. Go to any other Target store (the folks at Alameda in Aurora were great) and stay away from this one where they appear to have fraudulent and deceptive sales practices!

It is 5:58 pm Central time and I just got off the phone with Target Customer Relations representative by the name of Jennifer. I had called to complain about my experience at Target located off of Stone Oak Parkway and Highway 281 in SA, TX. I went there today to purchase groceries for my family that is coming to visit this weekend. I spent 2 hours hand selecting two carts of groceries to be checked out. I was ready to pay with a check and wrote a check for the amount of $454.00 and was declined due to a check policy that limits first time check writers to $100.00 purchase. I wasn't told this at the time, but instead was humiliated with a line of customers behind me and told that I was declined and that's it.

Well, I didn't want to leave my groceries that I had lovingly selected to be put back so I asked the clerk to let me call to find out what the problem was since I knew that I had thousands in my checking account. When I spoke with 3 different representatives from the Target Authorization Department, they simply repeated over and over that it was not about bad credit, that it was their store check writing policy. I told them that considering that I have been a loyal consumer as a mother and a public school teacher and that they could call my bank for validation that they could please approve and override my check, especially since there is no written policy in the store for the unassuming consumer to see in plain sight much less not training clerks to ask when they see a massive amount of groceries to inquire if the consumer will be writing a check and if they have a check writing history.

In a time in America when individuals are cutting back and avoiding using credit cards, their authorization representative recommended that I write a check for $100.00 and put the rest on a credit card regardless that I was good for the large amount. I told them that I didn't want to charge on my credit card at a rate of 18% interest when I had hard earned cash in the bank. I was very humiliated to leave groceries there, but I had no other recourse.

I came home and called directly Target's customer relations and was only told sorry for your situation, we do value you as a loyal customer and your suggestion to post our check policy will be noted and seriously considered. It appears to me that this was coercion to use credit instead of cash. If Target is going to have groceries, then they should treat all customers as local chain grocers do that check your check with Check Fax.

I am so disappointed on how I was treated in person with an untrained cashier as well as robotic and scripted answers by Target's customer relations department. My first call wasn't even logged and I wasn't given a reference number of ** by Jennifer until I asked for a number. All I wanted to hear was that I was a valued customer and knowing I am a public school educator that Target would make it up to me with a written apology and in their own best interest, PR wise they should have offered to donate something to my prekindergarten class since it was their bad for not posting that one can't write a check for over $100.00 unless they have a history of Target check writing.

I have gone to the Target website and still have yet to see anything in writing that states this. It is also sad that Target really doesn't appear to care if they lose me as a customer. I am only writing this with the intent that someone brings this to light so no one else will go through what I did today. Thanks in advance for your attention and consideration to my legitimate complaint.

I purchased a 42" LCD Magnavox form Target in January of 2009. It is now out of warranty, so Magnavox will do nothing, and the Target Stores of America will do nothing either. So, purchasing an $800 television that lasts a year is the new trend? Target manager says they have to be consistent with all customers. What that means is that they will not stand behind their products that they sell.

What they are hoping is that we will go back there and spend another $800 and do the same each year on trash they sell to the unknowing consumer. I would have to be absolutely out of my mind to spend that kind of money knowing it would only work for a little over a year. What a total ripoff! Shame on Philips Magnavox and shame on Target for not standing behind their product. I spent $800 on a TV that has lasted a little over a year. I got frustration because the manufacturer, and the retail store that sells the product will not stand behind what they sell. Shame!

I went to Target for several items; some I knew where they were, some I found on my own, but when I couldn't find the houseware / hardware, I asked 2 employees where I might find what I was looking for. Neither spoke a word of English. I've learned that many newcomers expect me to learn their language instead of them learning the language of the country they've decided to come to. I speak 3 languages but not much of Spanish.

When I gave up and mentioned it to the cashier he thought it was funny; and then asserted that he spoke English. It seemed to imply to me that I was out of step and I guess I was. Target is obviously directing it s energies at the 'Latino' community and doesn't care much about the Anglo community. I won't return to that store. It makes me feel as if I m a foreign person visiting another country. Wal-Mart is not far away.

Update: I was issued a Target gift card, finally! To consumers out there: Retailers should be held accountable & be willing to stand behind products they sell (that do not hold up beyond 100 days) rather than take the easy road by "hiding behind" their 90-day policy and brush the consumer away. Stand up & be heard! Thank you Target, for listening the third time.

I visited the Target store in Bryan and after making my choices, proceeded to the check out, where my personal check was not accepted. I was initially very frightened, as identity theft was my first thought. I have shopped at Target for years and have given personal checks for purchases for years, from the same bank account. I have never had an insufficient fund check with this store.

So, what is the problem? I was escorted to the customer "service" area and put on the phone with someone who I could barely understand and was told that due to my lack of check writing history with the store and due to the high amount of the check, that my check was not accepted. I tried to explain why I did not understand, as I had been a long time customer of Target and what did they mean, "you have no history with us"? I further explained that I had not changed banks and their claim that they had no history of any transactions coming from this bank, simply was not true and that they had a computer data problem on their end. I was forced to leave without my chosen items (the "big check" amount was $300).

I was angered by the fact that I was dismissed as a liar and further angered when they offered to allow me to complete my purchase with a $100 personal check and the completion of a Target charge card application for the remainder of the balance. What? I asked for the phone number to the corporate office. The number given to me was the Target credit card department, as I discovered when I returned home. So, I had the card dept. give me the check authorization dept # and they did. I called this number and got absolutely no resolve and because I had noticed a bit of a pause before every single time that the person on the line responded to me, I asked...where are you? Their response, New Delhi, India! Are you kidding me!

I will never shop at Target again. We as Americans, are being tricked on a daily basis by some of our service and merchandise providers. I suggest that you investigate every single entity that you do business with. If they do not support Americans and our economy, but choose to outsource jobs to other nations, then shop somewhere else or do without the purchase. I realize that everything cannot realistically be handled anymore on our own soil, but customer service? Please! I am here in Texas and am suppose to have my problem handled by someone on the other side of the planet? Not possible.

Two weeks ago, my husband and I went shopping at the Target store in Niles Ill on Touhy Ave. I am handicapped and need to use the scooters that the store supplies to shop. We arrived at 9:20AM and found only one scooter and it was not charged. I asked if they had any other one available and they did not we waited and the second scooter became available but it to was not fully charged. Now at this time in the morning if they are not charged, means no one bother to plug them in when the store closed. I called Target and put in a complaint.

Yesterday we set out in the AM to go to Target, I called ahead to ask if there was a scooter available and were they fully charged. I was told yes they were. When we arrived both scooters were there and neither one was charged. I again asked to speak to the manager Madalyn who told me it was not her fault. If not hers then who the night mang. who didn't check or hers for not checking before she opened the store.

Either way, it was a complete disregard for the handicapped. I let them know that we would no longer be shopping at target. and went to Walmart and had a delightful experience not only were there scooters charged, but they had about five of them plus several different size wheel chairs and walkers. Also there were employees at every dept. you went to help you you. Didn't have to look all over for one and not only were the available but everyone of them knew exactly were everything was. Also the aisles and displays were so spaced as to make riding the scooter very comfortable not so at target were you can barely get around to see anything without banging into racks and feeling so embarrassed. Believe me ,Target if you don't change Walmart is going to put you out of business.

at 6:00pm when she got in line to pay for her things the cashier began yelling telling her that her money was a fraud it wasnt real then she got the phone and called lost and pevention she feel very targeted for discrmation

I went in to pick up my refill and they didn't have a complete amout. The assistant asked me to wait 15-20min.and they would place it as partial refill with the medicaid so that I can pick it up elseware as I informed her a local pharmacy in my area had a small supply. I when I returned for the partial amount the pharmacist informed me that she would give me tabs for 10 days and I could get the remainded with a new prescription to the other pharmacy. She NEVER EXPLAINED to me, partial order to Target meant giving me 5 free tab of the medication, until the next day, when I phoned her.

The local pharmacy couldn't give me the remainded because she had already processed without entering in the system to medicaid it was a partial completetion; which is what I had waited for 20min the previous day. I also informed the pharmacist that the medication was a transfer from another pharmacy a 2months prior and TARGET was the one that in fact told me to tell the other pharmacy to post the prescription to medicaid as a partial completion so that they can fill the remainded and I did and it was fine, I didn't have to make a 2nd co-payment or anything.Now TARGET WILL NOT do the same so I can get the remainder of the prescription.

As a result I can go into cardiac arrest and die without this medication.This medication is very difficult to find and I am picking up rements at any pharmacy I can.If not I can go into cardiac arrest and will have to have another cardiac surgery without this medication.The local pharmacy has a small supply I can not wait to get the remainder of the prescription filled because they may run out. I need to have the total prescription filled immediately. BECAUSE of TARGETS pharmacist inconsideration I can't get it filled for another 10 days. The should extend same courtesy they asked the other pharmacy for and enter the information correct to medicaid.I was never informed nor agreed to just 21 tabs I SPECIFICALLY told them I needed the whole amount partial with them and partial with the local pharmacy. Now she is twisting my words.

I will never shop at Target again over this and I buy there once a week at least all the time. The young people working there won't even lift a finger to help you in there when you are shopping and this was an emergency that they just sat on their thumbs. Thank God the dog was finally rescued but I am so mad at these employees who refused to lift a finger!

purchased a 3rd gen.ipod touch on jan.21 2010. when my son went to update it on june 20th he was told he really owned a 2nd gen. and could not update. contacted target.com. said yes i did buy a 3rd gen but could do nothing for us because its over the 90 days. seems a little fishy to mislead people. i thought target was a good company. i just want what i paid for

I took my 18 year old daughter to shop for jewelry after her shift at a local store she is employeed at. She just got paid and was excited to shop. We decided to go to Target as we go at least 1-2 times a week to shop for reasonable priced items and food. I went to get a food item and when I came back my daughter was so upset as a sercurity officer had been following her every move. He did see me with her and still gave us a nasty look. We were so uncomfortable in our local store that we asked to speak to the manager who basically below us off. I tell him we will never shop there again and as I work at a Bank and know my math, that equals to alot of lost income for target over a 12 month period. It is one thing to have possible felons shoplifting in a store but two women on a summer weekend going shopping in Newbury Park CA is not exactly what I call a security risk. It is a violation of privacy and character. Thanks Target security, go get them!

OH MY GOSH NEVER EVER will order from Target.com again! They take forever and ever to actually ship a product I ordered a necklace and toddler toy and it took 9 days to receive these items! They are such jerks too on the phone! "Shipping method(s): UPS Standard Shipping (3-5 business days) ... See More Track your package Please note that tracking information may not be available immediately." They are now telling me 7/1

Target wanted my baby registry business. Target wants me to purchase my child's birthday presents and clothing and pharmacy needs, etc. But when I went to them to post a flyer to help find a local missing boy--once a classmate of my child's, I was told NO.

I went into their Wilsonville, Oregon (a suburb of Portland, Oregon) store on Sunday, June 13th to post a MISSING flyer of Kyron Hormon, a 7-year-old boy who has been missing since June 4th, I was told it was against corporate policy.

I wish Target would have taken the initiative and realized with a young boy missing in its market, at the very least it could print its own flyers off the many websites before day #10 of my visit.

I followed up this evening and was told it is in their break room, behind the counter in guest services, (but can't be posted in more accessible areas for more customers to see.) Walmart put up the flyer by the front door! Thank you Clear Channel for donating 30 outdoor billboards!

The experience we had at Super Target tonight has me thinking we will NEVER go there again!! For starts we went to eat at the snack bar. We ordered 3 combos, 2 nachos, & a hot dog. The guy rang it up wrong then told me it would take 5 mins for the pasta bowl & 4 mins for the chicken strips. We got our hot dogs & nachos and cups for our drinks. I asked the guy where the 3rd cup was & he told me "you didn't order one." I told him what I ordered & he said " sorry I didn't ring it up as a combo." I said ok just that I wanted the bread sticks. He tried to charge me 3.00 for bread sticks. I told him why would I pay that much for bread sticks when the combo with the drink was 5.99? He said he would have to refund my money then re-ring the entire order. I said no we have already been waiting for 15 mins for the rest of our food.

At this point a line of customers or "guests" started to form in the snack area. He started to help them in which he forgot the rest of my order along with the lady who was waiting for a pretzel with cheese. I went up again and he gave me the chicken strips. When I asked for the pasta he said, "oh crap I forgot about that, I'm so sorry miss it's just that I'm flustered. Needless to say the lady with the pretzel order had been waiting for 25 mins, us going on 30 at this point. She demanded her money back so he called a manager over to help. During this a fellow employee comes up waits in line for a minuet then helps himself around the counter and grabs a cup. Manager lady comes over asks the lady for her receipt. Go figure she didn't get one because the register will only print one for a large amount. Well 2.17 later with a little apology from the manager she leaves.

I'm still standing at the front waiting for my pasta bowl when the rent a cop security guy (dressed in all black) comes over and asks, "do we have a problem here?" I was like well yes we do. Before I could even explain he told the snack guy give her her money back for her pretzel. I told him I was not that customer and she had left. His reply, "well then whats the big deal then?" Mind you the manager is there listening to all this. He says nothing and walks away after me complaining to the manager lady. The snack guy says "guess people just have attitude today," and laughs.By this point I'm livid!!! I try to keep my cool but I had had enough. I demand my pasta bowl and the bread sticks. Snack guy rolls his eyes goes and grabs them out of the warmer and lays it on the counter. Not even a thank you or I'm sorry...NOTHING! I tell my husband to wait with my daughter who is just now getting to eat while I go look for the pants we went in to get.

As I walk through an empty register aisle I slip and just about fell, thank God I caught myself on the register wall. My daughter and I both scream, people look over and mind you I was right next to a cashier. I look down and lo' and behold there is a puddle of water on the floor!! I look over see the manager that went to the snack shack, told her I about fell and there was water. Her reply..."boy you are having some day here at Target aren't ya?" followed by a little laugh. I'm so upset at this point I'm crying my eyes out. I was embarrassed, mad and just very overwhelmed with it all. I go to the men's department and guess who is following me?? Rent a cop man! I have no idea why or what he wants so I turn and ask. He says"I'm doing my job." Really, WOW! I replied no your not your harassing me and it's really starting to tick me off. He never went away but did at least give me some space. I was thinking maybe he was following me thinking I was gonna make a mess or something. The 1 and only reason I got the stupid pants is because it was the last in the size I needed for my son who is going to be in a formal event this weekend. If it were not for that I would've caused a major scene and told everyone in that store where to put their food,their, their clothes, their employees and especially their rent a cop!!!

I was complaining about the smoothie that my daughter bought from them and the staff was so defensive and thinking that I want a refund or anything but all I want is for her to taste the smoothie because my daughter's smoothie tasted funny it could be getting old but she responds"THERE'S NOTHING WRONG WITH THE SMOOTHIE, WE DON'T PUT ANYTHING ON IT JUST WATER, THATS HOW THE SMOOTHIE TASTE PERIOD." exact word that she replied and she had an attitude, My concern is that stop selling it and test the product before it could create more problem, manager was not on site so I spoke with the Charge Stephanie I think her name was but there's no apology from both parties they laughed at the situation so I felt they were mocking me in fron tof my family and this is the worst customer service I ever had I don't want to think that target is allowing this kind of situation, It happened on June 11,2010 at 1815.

On June 12, called the manager and told what happened.The manager Jeffrey store 0868 would like me to stop by and give me coupons and apologizing because of the rudeness of his staff but I don't know they still can't beat WALMART with regards with service. So I don't know if I will shop at this store again, If you were MOCKED by a staff from the store will you still come back? Respect is one thing so I don't trust TARGET anymore.

When I get to the cashregister we have to wait for a price check. This takes time and the person behind gets upset. Please pass this on to the Managers and have them check for there self's.

So I drove there because the person that i convienced to help me told me they had 3 in stock. Guess what they did not. It seems to me if you have a department called cusomer service shouldn't they help customers? I will never buy anything again from target. EVERYTIME i go to a target they are rude. I would be a fool to spend my money that i work for just to give it away to a corporation that doesnt believe in customer service.

Only 2 bags of JellyBelly Gourmet Jelly beans on shelf had been reduced. The sticker said 87 cents, however, scanned as $5 and someodd cents. When I pointed this out to cashier, Connie, she left the register to find a manager. After she returned with the asst manager to retrieve the merchandise in question, the asst manager went to that department and left me waiting at the register for a few more minutes. She eventually returned and said that this was obviously an error and could sell them for half price, but would not honor the marked price. I felt as though I was being accused of marking the jelly beans myself. It's not a big deal (I really do not NEED jelly beans), but I did not appreciate the manner in which I was treated and I honestly felt as though they should have honored the price, even if a Target employee made a mistake.

On Friday 06-04-10 I went to Target to buy a 20" girls bicycle for my niece. They had 3 in stock in the box available to sell. Great! Then the fun started! I was refused the sell because I wanted it to stay in the box, unassembled. After all, peddles, kick stands and chains can damage your vehicles interior. After talking to sales person, sporting goods manager, Nikki. I demanded to talk to the store manager, Gianna! I explained, I wish to buy the bicycle that you have in stock, that I promissed my niece, I would get her by the weekend. Why in the world are you saying NO? Gianna, replied as a rebot reading from a card, ITS POLICY.

I gave in, and said build one then. But, keep the box and all contents in like new condition. I was of course, going to disassemble it in the parking lot and place it back in the box. I was still coldly REFUSED! Irate, why? There are no builders working today, it's FRIDAY. Has Target lost it's mind! I regrouped, and said OK, I'll sign something stating I take full responsiblity. NO again! I'll void the warranty! NO again! Irate, I'll never return the bicycle, you keep the receipt. NO, POLICY is POLICY! I DEMANDED to talk to someone in the main office! She gave me a Guest Comment Card, and told me to have a good day! I from the parking lot called the 1-800-440-0680 number on the card.

After 45 minutes of options and operators. I talked to the head of customer affairs, Bobby. She just goes by Bobby, no id #, no last name just Bobby! Policy is Policy! Thanks alot, who do you report to? Stacy! Stacy also has no id #, or last name! Again, sorry, POLICY! Who is your boss? This is as far as they would let me go. Complaint # R1449585029, is all they would give me to show that I was very unhappy, and frustated, but POLICY is POLICY.

Help me understand, how can a store that sells most products in boxes, REFUSE to sell this box that they had 3 instock. Also, if I ordered it on TARGET.com, it ships to me in a box. Target should be forced to change ther practice of POLICY first, CUSTOMER SERVICE second! Without customers, they have NO job! The end result was, simple. I told them if I leave this store without a bicycle because of a unflexable, dumb POLICY! I, a 20+ year customer, who spends at least $1,500.00 a year. I will never buy anything from TARGET, for as long as I live! Stacy said, sorry you feel that way, have a nice day. Has everyone at TARGET lost there minds!

I went in to a Target store in Duarte, CA, looking for a particular item that I saw on the store's web site. I found it no where on the shelves, and decided to ask an employee for help. After I explained to the employee what I was looking for, she, who looked very confused and puzzled, yelled out to another employee about 10 feet away from us something in Spanish. I wasn't sure whether the first employee understood what I was telling her as she never spoke a word to me. She simply turned to the second employee as soon as I finished and they proceeded to have a discussion in Spanish (a language I do not understand). From what I gathered by their tone, they were not sure what the answer to my question was. Then a third employee walked by, and the two motioned for her to come join us. They pointed at me, as though to indicate that I have a question. I asked the third employee if she speaks English, and she answered that she does. I was relieved to finally come across an employee there who understands English. I explained to her what I was looking for, and she pointed me in the right direction.

I came home that day somewhat upset at my experience. So I wrote an email to the email address I found on Target's web site, explaining in detail what happened. The following day, I received a response from someone named Dylan from Guest Relations. He wrote a few short lines in a cold and insincere tone, thanking me for taking the time to write, but never apologizing for what happened. He wrote, "the team members we employ nationwide represent the diversity of the country and communities where our stores are located." Yes, Duarte is a predominantly Hispanic community in southern California. Does that mean I should be subjected to this sort of customer service? I wrote back to the guy telling him I shall never set a foot in another Target store again. He responded, "I'm sorry we aren't able to assist [you] further."

This sort of an attitude from the Guest Relations department of a superstore, is just downright disgusting, and I would have expected better from Target. Such a shame.

Cust Svc stated their inventory is never correct. THey then told me that Delray had two in stock, but they refused to call for me to double check as I had already had gone from one end of the western county to the other & now I would have to go quite a but south in the county. I was very upset with the service I received. I spend at least $1,000 a week in groceries and hould hold items and clothes, stc each month in Target and this service stinks! The cost of gas in my car, the wear and tear on my car and the aggraviation we encountered was unacceptable.

Whenever my mom (85 yrs old) and I visit this Target. None of the motorized carts work (just for the employees failure to keep them charged.

We complained and was told that the employees were too busy to take care of the cart --which would take a few seconds.

After making 3 large purchases the company decided to offer a credit card with 10% off. I asked if my other recent purchases totaling about $2000 could be added considering I wasn't offered at those times just days before. They said yes and to bring back the receipts. When I brought them back, making an additional trip, they said that they could not give the ten percent off! I was angry that they had misinformed me and didn't offer me the promotional discount at my first big purchase.

After speaking with supervisors and getting no resolution or compensation for all of my aggravation, except that the employees of Haverhill Target will be "trained better", my family and I will no longer be shopping at any Target stores! I will also do my best using blogs, facebook and myspace as a means of letting anyone and everyone I know, to know how much of an unfair company you are and how you treat your customers.

A large company should be trying to help and keep its consumers and you have shown nothing but aggravation. The customer is always right, but obviously your company didn't learn that in business 101. Another thing you might want to take into consideration is the power of word of mouth! You can spend millions in advertising, but what it comes down to is the opinions of your consumers right down to the little guy. Compensation would have been about $200, but rather I assure you, you will miss out on at the very least 100 times that amount in business. It could have so easily gone the other way.

I purchased three pairs of earrings on clearance that were not put in my bags. I went to the customer service desk the next opened day, April 5th, and told the representative there. She looked for them in back and couldn't find them. She told me to go ahead and go to the shelf and find the items. I looked at her dubiously and let her know they were clearance and that I did not expect to find them. However, low and behold, I found the exact same three pairs put away a couple shelves down from the clearance items. How did I know they were the same? Because the clearance item numbers matched exactly the item numbers on my receipt.

However, I was then told I would have to wait for the security guard to get back from break. Originally I was told 15 minutes to half an hour. I told the gentleman I was not going to wait. I had my toddler and five-year old with me. These were obviously the right merchandise as the item numbers matched and there were none identical to these on the shelf. It was not my mistake that they weren't put in my bag. It was also not my mistake that they weren't logged as merchandise paid for but not taken. I spoke to the manager Jeff who said I needed to speak to the manager Anna. Anna told me they would have to review the security tapes.

Apparently, I had manufactured the receipts in order to get 3 pairs of costume earrings. Right? Anna assured me it would take two minutes, but here is the thing--I had the proof that I bought them. I felt that this was just harassment. Anna did not return with the merchandise she sent the security guard. I thought this was very unprofessional. Not only should Anna have had the professional integrity to face me again, she should have apologized. I spend about $500 a month at Target, which is not much in the big scheme of the bull's-eye. Still, I won't shop there again unless I get an apology. When I asked Anna who her district manager was she refused to give me the information, but instead told me to contact a customer service representative. In the end I got my earrings; later my husband is going to take them back for me. I don't even want to look at them, much less wear them. It was embarrassing and unnecessary. I find it difficult to believe that they even looked at any tapes as they claimed. I think they were just harassing me, because they could.

I live in British Columbia where there is no Target Store. A week upon buying shoes and returning to Canada and hardly wearing them, the pair started to fall apart. They will not last long. I called their customer service line. Because I bought them at a store, I have to return them to a Target Store even though I live outside the country and they do not have a store here in Canada. They expect me to go to a local store, 3 to 4 hours away with a border crossing in order to return the shoes. I offered to ship them back to them or provide pictures and a copy of the receipt if they wanted to give me even a gift card as a refund that I could use during my next vacation in a year. No I have to go to a store in order to return within 90 days. To say the least, I am not impressed. They offered to log this... ha ha. I will never visit Target again when I am away on vacation nor will I be sending my nephews in the USA a gift card for Target. Walmart will be getting my business.

Personal hygiene should be stressed here: Hair should be clean and worker should wear hats or hairnet. Worker also should smell clean and wash hands always when in restrooms. Also, clothes should be neat and clean.

On March 31, 2010 at 4:15pm, my wife and I visited the Target in Rancho Cordova, CA looking for the Blu-ray New Moon DVD. I was told by the electronics rep that they were all sold out. So, I asked if she could check the Alta Arden Way store. She said yes and saw that the screen said they had over a hundred. She said it might be a good idea to call to make sure they had it because sometimes the amount shown is not always accurate (like their store had said the same amount). So she printed off a receipt that showed their phone number and said to call the electronics department.

When I called, I was first put on hold for 13 minutes before finally reaching the electronics department. After speaking to a gentleman from that department, he said he believed there were two left, but he put us on hold again to make sure. Again, I was put on hold for a long period of time (at least 10 minutes). Suddenly we got disconnected.

I called again. Then, the operator came on and I repeated the situation to her, and she said she would check up again. She came back on after a while and said that they checked and it was sold out. After taking so long waiting on the phone, during this time period, we decided just to drive over to the Alta Arden Store and check to be sure. When we got there, sure enough, there were two copies left. So, basically the operator was disrespectful and irresponsible, and this indicated that she might not have even checked.

I went into the store on 3/26 and purchased various items including Tide 2X. I placed the Tide under the cart and when I was loading the car, I had a pan-handler approach me for money. I was distracted and left the Tide under the cart. When I got home, I realized that I had left the Tide behind. I called the store to see if anyone had turned it in. It had not been turned in but the customer service employee put me on hold and when she returned to the phone she stated for me to come into the store and bring my receipt to customer service and they would replace the Tide. I told her that I was unable to come in until the following day.

I went in the following day with my receipt and when I explained the situation stated above, she said that the store was not responsible for merchandise after it left the store. I asked to speak with a manager and a worker that was not the manager showed up. I again explained the situation and he took the receipt and said that video would be reviewed by security. I waited and security came. He stated that I had put the Tide under the cart and once I walked out of the store, the merchandise was no longer their responsibility. I said I understood that but that was there because customer service had stated to me that if I brought my receipt into the store, they would replace my Tide. Finally, the manager showed up and said that it was against their policy to replace an item. I asked for her name and a pen. She did supply me with a pen and pointed to one on the cash register for me to get myself.

I contacted Target customer service on 3/26/10 and spoke with Kathy. I explained what had occurred with the Tide and what I had been told when I called the store regarding a replacement of the Tide. I also told her about being denied a replacement of Tide and the customer service I encountered. She said she was sorry and that she would not be able to do anything about the Tide but that she would definitely follow up on the customer service end of it.

After I hung up with her, I realized that she never bothered to ask me what city the store was in. So I called customer service again and spoke with Kyle. I let him know that Kathy never even bothered to ask me the store location. I asked if customer complaints were ever take seriously and he said they were. I asked him then why didn't Kathy ask pertinent information. He said, "she must have forgot". I requested to know who the regional manager was and he said he was not allowed to give out that information. I told him that I want someone to call me for a response on the matter and he said that he could not say that someone would return my call.

Very disappointed in Target's customer service. Cashier on Reg #6 was very rude when disputing a coupon. She said the deodorant coupon was for regular size and not trial size and I told her to read the coupon it said "any". So she had to ask another cashier and practically ignored me after finding out she was wrong. I said thank you, she said nothing and went to the next customer. In this time and age when jobs are few, you would think they would give you better service. The service desk was full and I could not find anyway and nothing on Target website to complain.My receipt reads REC#2-0088-0139-0076-4986-7 VCD#759-280-459

My call at 2:00 P.M. had me 'hold' for 10 minutes and no answer. That is simply too long to be on hold. Target Management should be concerned about such delays (if they care).

Today, March 24, 2010, we received a package destined for return to Target Direct. The label had been torn and we had to get a replacement. I called the above phone number. My order was for a P33-7074 1 Patriot, Order #F1070909. I could not understand the man I was talking to and handed the phone to my wife. He shouted at her and told her she was rude. He had asked "UPS or Post Office" meaning what kind of label did we want. She said she didn't care. He got really mad and said she was very rude. My wife is never rude. It is not in her nature. She tried to make him feel better, she is very softhearted, she told him she meant whichever was easiest for them. Then she thanked him for fixing it; he again said she should not be so rude to people, that it was not nice and had hurt him.

I went and contacted the same company and had a lady send me the label info. I didn't think this guy would follow through. However, I received two labels, one of these is from the man who was yelling at my wife, the other from the nicer lady who helped me. If I had to guess, I think the first one was issued by the man, because it came through the computer first. We both feel very bad. I am mad because the fellow was so hateful to my wife, who was not being mean to him. My wife is hurt that he would accuse her of such actions, plus mad at the way he yelled at her. I couldn't believe a company would actually allow their service employees to act confrontational with a customer. The damage was to our egos. Even as she was hanging up, I could hear him telling her off. And I was sitting right there, she never meant any harm, much less deserve getting chewed out.

A few months ago, I bought a comforter from Target. I had searched everywhere for one similar to that one and they happen to have the one closest to what I was looking for. I took the comforter home. I was very pleased. Then yesterday, I decided I needed to wash the comforter. I read the washing instructions and followed them exactly. Well, when I pulled it out the dryer, I noticed that the black on it had ran and stained the tan parts of the comforter. So, I decided to take it back since obviously there was some type of defect in the comforter. If it has washing instructions, then you would assume that it should be safe to wash it without it getting damaged.

So I took it back to Target thinking that they will take care of this since this was no fault of my own. But when I got there, I was told that the 60 days have already passed and that they can give me maybe 30% of the amount I paid for it. I paid a lot of money for that comforter and even though the item was defective (not my fault), you would think that for that reason they would make an exception and replace the item at least. The manager I spoke to even said that the Item was discontinued and probably for that same reason.

I was so upset that they were not willing to take care of me as a faithful customer that I walked out of the store without my $37 refund or my comforter. It's not about the money but about the principles behind it. If this is how you treat your customers after selling them garbage because that's what that comforter was, then I don't want to be any part of it. I always preferred shopping at Target over Wal-mart because it was more convenient for me but after last night, I will never shop there again. Now I have to look for another comforter and spend another $150 that I shouldn't have to.

I am sorry to bother you with what must be to you, a small problem. However, I was extremely upset at the service I received from both the local Target Store, the Target guest relations call center and Target.com, and wanted you to know what had happened. I had been a Target customer for a long time, but as you will see by my story, that is unfortunately no longer the case. My sons birthday was Saturday, March 13th.

One of the things that he wanted was a Nerf Longstrike Rifle. We went to Walmart to see if they had it and they didn't, so we searched Target.com and found that when you search for Longstrike, the rifle comes up. We chose to see if it was available in the store and found that it was, so I called to make sure. Sure enough, the item number 087-11-0002 was available, it was the Nerf rifle. So I drove 25 miles to the Target in our area with my son to purchase it.

When I got to the store, we couldn't find the gun so I went to customer service to see if it was simply misplaced or if it was out of stock. The girl at the customer service desk was very pleasant and showed us how to look up the item and get her the item number. She then called back to the toy department and they brought up the gun. Unfortunately, it was the wrong one. Eric **, the toy department manager at the Manhattan, Kansas store, told me that the item number I had was for the wrong gun and also said that Target stores and Target.com have nothing to do with each other, even though they share the name.

I told him that we had looked the item up online, had checked availability and Eric told us that checking if it is available in store doesn't matter because Target.com and Target are two different entities and that they don't talk to each other, it's just the way it is and that there is nothing Target is going to do about it if their customers are unhappy. If I have a complaint, address it to the customer service number.

So I called the customer service 1-800 number which was given to me by the Manhattan, KS Target store. The first and second times I called, I got through the IVR and was hung up on. The third time I called, Kathy answered the line. I explained the whole thing to Kathy and was told that it was too bad that I had the experience I had, but that Target and Target.com were two separate entities and that they really couldn't help me. I asked if Target and Target.com were owned by the same company and she said yes. I asked if both were connected and she said yes. When I asked if that didn't make them the same company in the eyes of the public, she said no, they were two separate companies.

Again, I explained that in the eyes of the public, they were one and the same, but she said it didn't matter. They were two different companies and that whatever Target.com had, even if it said it was available in store, to not believe it unless you called the store. I explained that I had called the store and that the item number was available according to the store.

She then said that since Target.com had the item number on two separate items, to call them and order it. I explained I didn't want to since I couldn't tell which item would be shipped and she said that this was her point, Target.com had it wrong, not the store and so it was their fault. I asked if there was an executive customer service team, and she said no. I asked if Target had a CEO who was in charge of both areas and she said yes, but that the call center takes the calls for the CEO because the CEO is to busy to deal with this trivia. I then asked for her supervisor and after several minutes wait, Kelly came on the phone.

Kelly (female) told me the same thing, that Target and Target.com are two separate entities (which, by the way, I was getting tired of hearing) and that Target.com had a disclaimer stating that items may not be available in store. I explained that I had checked with the store and was told it was available. She agreed that it should be, but since the website had screwed up the item number, all they had was the other rifle. She also explained that Target.com is ran by Amazon.com and that they were going to be changing this because of customer feedback. I explained that I wanted to know what Target is going to do for a longtime customer who had been misled. She explained again that there was a disclaimer on the website stating that Target is not responsible for information on Target.com and that it was unfortunate, but there was nothing she could or would do, but please do check the website for weekly online ads.

I told Kelly, as I am telling you: I will no longer be a Target customer since the service is poor and since the website and the store are two separate things. I will be blogging this online on Facebook, Twitter and any other website I can find that takes complaints, and I will make sure that people know that Target does not care about its customers. This is unacceptable. Target and Target.com are, to the eyes of the public, the same company. I followed all instructions and drove 50 miles round trip for nothing, and I felt that Target should make sure that the information that they give both on the website and over the phone were correct. So since the customer service line answers all of your phone calls, I wanted to make sure you are aware of the type of service your answering service gives.

In this day and age, with the economy being poor and most people being mindful of their money, it is important to know which companies stand behind both their stores and their websites. Since Target does not stand behind its website and the store states that Target is no longer a store I will do business with, and I have blogged this story as I promised Kelly I would so that other potential Target customers will know in advance not to shop there.

I have attached screen prints of the Target.com site with the pictures of the Longstrike rifle. The fact that it is available in store and the fact that if you search by item number you come up with two different items. Unfortunately, since I was not aware that Target duplicates its Item numbers, I did not do the item number search before this fiasco occurred.

About a month ago, I presented a Similac $5 coupon to a Target cashier at the College Point store in Queens, NY. (For the purpose of clarity, after signing up on Similac's website, they periodically send coupons in the form of vendor checks, which have the parents' name on them, but are payable to the store. No signature is necessary as it is not a third party transaction). This transaction/visit was an anomaly. I usually carry the coupons in wallet, but I have always made my Similac purchases at their competitor.

This particular day, Target was in sight, so I decided to stop, make another primary purchase, and grab a quart of Similac along the way-- two birds, one stone. The cashier would not accept the coupon because my wife's name was on it, and not mine. I could not believe it. I asked to see her manager, who asked me for an I.D. in order to complete my purchase of a quart of Similac. Two rhetorical questions: 1. What has this world come to? 2. In addition to their vague return policy, what information is Target's management passing along to its employees?

They would not take a personal check from me. No explanation was given for this. I was told that they were not going to take a check. I had written a check there earlier that day for $350 and went back to make another purchase that evening. I was told I could not return to make a purchase with a check, only with cash. I have no bad check history with Target or any reason to be treated in such a manner. I would like an attorney to contact me in this matter, if a case appears to present itself. I was humiliated in front of several people and discriminated against and no reason was given.It's a complete defamation of character.

I was shopping at Target store in Sterling, Virginia with a friend. I picked up some clothes and I went to the changing room and my friend was standing outside waiting for me. As soon as I entered the changing room and turned back, the entire door feel off and hit right on my forehead missing my left eye and I started bleeding. The store freaked out and called the ambulance so that I could be safe. The store manager created an incident report and assured me that she just has to show the report at the emergency and I will not have to pay anything since it was Target's mistake.

In the meantime, my husband reached the store and we went to the emergency. After they checked me up, they asked me to check out and gave them the incident slip that Target gave me and they said that they did not receive any information from the store and that I will have to pay the co-pay which was $150. I was mad but I paid. After a month, I received a bill from the hospital of $3500 and forwarded that to Target's insurance company and they said that I will have to bear that cost until the case is settled. I told them that I have to get a few more test and that it's hard for me to keep paying out of pocket and would want Target to take care of the tests upfront.

The insurance company refused to do that and said that Target does not have Med Pay and that everything will have to be taken care of only at the end of my treatment which could take a long time. The insurance company wants me to sign a waiver and settle the issue by taking whatever cost we have incurred so far or else take care of the treatment ourselves and then send them the bills which they will settle at the end whenever that is. They have been extremely insensitive and cold. I had to go for my sister's wedding which I had to postpone because of the injury and cost me for changing my trip. I never expected this level of numbness from a national chain like Target.

Target, a corporation that's supposedly eco friendly and community friendly, offers a recycling service at its stores. In order to teach my children the value of money, we save our bottles and cans and then redeem them at Target so that my kids can use the money to buy something at the store while I shop for my things.

The clerk, who had more manners than management, was nice and apologetic when she returned to helping me, but it didn't get rid of the bad taste in my mouth at the poor treatment I received.

I was shopping in the dollar area that is located in the front of the store. I found 20 fleece travel blankets in a bin in the dollar area. I noticed that the blankets were marked as $2.50, and also, there was a blue dot on the label. I thought maybe they were on clearance, because they are fleece. When cashing out, I noticed they were ringing up as $2.50 each.

I mentioned to the cashier that I found them in the bin in the dollar section at the front of the store. He explained that because there is a blue dot on the label, they are not priced as a dollar. I stated that I disagree because of where they are located, and also, there is no sign stating that red dot means the item is a dollar and blue dot means the pricing is as marked.

There should be some type of clarification for the consumer. I felt as though I was being taken advantage of. All these items are located in the dollar area, but not everything is priced at a dollar. So I requested to speak to the manager who came over, and I proceeded to explain the situation. Basically, I was told that another customer must have put them in the wrong area. I told her that I disagree with her, because it was not just 1 blanket, and there was a whole bin of blankets and I took these 10 blankets out of the same bin.

Again, I stated that I am the consumer, and I did not feel as though it was far to me.

In these hard economic times, people are trying their hardest to stretch a dollar which is exactly what I was doing. Because of her attitude and lack of professionalism, I decided to put the blankets back. I just felt that because the manager was very young, that she lacked the experience needed to handle such a situation.

I have to say that I do a lot of shopping at Target, but because of this experience, I have now changed my feelings towards this store, and I am also spreading the word of my terrible experience. I have read some of the other stories of the same situation. I hope that the Target staff can be properly trained to avoid this from happening to customers in the future.

My daughter-in-law did a baby registry at Target. We discovered they never update. She is receiving 5 or 6, and sometimes 7 or 8, of the same items. It still shows them all being unfulfilled. Customer service is in New Delhi and nobody speaks English. They have no idea how to fix this. And now this very pregnant girl will have to lug all her duplicate gifts, herself, and her 1-year-old to Target in the icy snow of Cleveland winters and be told that she can only have a store credit and must buy more merchandise at this cheesy outfit.

I can't believe the top executives of Target are so broke they can't let go of a few dollars to hire professionals to fix the website registry, and put some Americans to work and hire customer service reps from this country who actually speak English! Traveling at this time of year is dangerous in any condition, but especially at the ninth months of pregnancy and carrying a small child and numerous gifts from Target. I hope she doesn't hurt herself and she shouldn't even have to deal with this at all!

This is no case that should be presented in court, but I am infuriated by the lack of customer service that I just received by the employees of Target. I was on my lunch break and decided to stroll through Target. During my stroll, I found several great deals and had my hands full of items to purchase. I came across a baby's jacket which was on a clearance rack, and since winter is over in Mobile, Alabama, I didn't mind purchasing this jacket for my son to wear next season.

The price on the jacket was marked down several times; the last sticker reading $4.50. So, I picked it up thinking it was a good deal, and there were several others of its kind around. So I know it wasn't there on accident.

I got to the register and began ringing up all my other items. When we got to the jacket, it showed up being priced at $10 instead of $4.50. So naturally, I questioned this and asked the cashier to check the price again. She did but with attitude and informed me that the item numbers did not match. Uh, not my problem.

So I asked to speak with the manager. She said, "Okay, but I'm going to void all your stuff." and rang up the next customer. I asked how long it was going to be after she rang up the 2nd person. And she said, "I don't know," very abruptly and with an attitude. Then the manager finally came over after approximately 20 minutes.

They discussed the problem amongst themselves with their backs to me and then informed me that there was nothing they could do. I informed her that there were others on the same rack that should be corrected, and she didn't really even acknowledge me. I felt brushed aside, and I really feel like she would have just let me stand there the entire time she rang up every customer in line if I had not asked her to call the manager over. I was an hour late getting back from lunch, because this rude employee had me standing in line for over 20 minutes.

I would have purchased the jacket for $10, but after I had been treated so poorly, I decided that I didn't want to patronize with a store who has such disrespect for their customers who keep them in business. I usually go to Target on my lunch break about 3 times per week. But I'll be taking my business elsewhere from now on.

I was first shopping at their Mentor store when they did not have the specific George Foreman grill I wanted in stock. A sales associate called the Willoughby store to see if they had it. They had 3 so he told them to hold one for me up at guest services and I would pick it up. I waited in line at guest services for 15 minutes and then was told there was not one up there for me. I went to the appliances section and found one. When I went through the check out to pay for it, I asked for a manager to explain my problem. They told me to go back to guest services. I said I was already waiting in line there for 15 minutes and I just wanted to explain to a manager the bad service I had received. They then called for a manager after almost 10 minutes. I left in disgust because my time is worth a lot to me.

I went to customer service to make a payment on my Target Red card. The balance on my card was $11.56 and that was what I told the cashier I wanted to pay. I told her twice and she even confirmed the amount to me. I made my payment with my debit card, didn't think twice and left the store. I got home and checked my bank account and she charged me $1156.00. I was very angry. I called Target card services and they are doing nothing for me but investigating the problem. I want my money back in my account. There is nothing to investigate except the lack of ** of the worker too busy talking with other workers and not paying attention to what she is doing. So I pretty much gave Target my money for nothing. They said it could take up to 14 days to find a solution. I will never use a Target credit card again nor shop at Target again. I have never had a problem like this before and for them to do nothing for me when they have taken over $1000.00 from me.

I bought a Leapster video game for my son for Christmas. When he opened it, the screen was cracked and another family had entered their names into the system, so it was clearly a damaged game. I took it back and customer service said that it was human error and there was nothing that they could do. The story goes on, but in the end, I got ** out of money and I'm so frustrated that I am boycotting Target. It is bad because I really love shopping there and my bank account can prove it. However, I can't take the risk of buying another defective item. So now, I"m stuck with going to Walmart or traveling to Orlando to shop.

My wife, children and I were exiting the Target in Yorkville, Il after puchasing at least $400 worth of items. As my wife proceeded to exit the store, the alarm sounded. My wife was then told by a Target store employee (female) to come back into the store.

While in the exitway, between the doors, a security officer (Steve) approached and requested that my wife take her jacket off. This request was done in front of all the target guests entering, exiting and shopping at Target which, at that particular time of day (between 11am and 12 pm, Saturday, December 12th, 2009), was extremely busy. After my wife had taken her coat off, the officer proceeded to run his hands up and down my wifes' coat, while still in the exit area, witnessed by customers exiting, entering and shopping. My children were moritified and began to grasp my hand, asking if mommy had done something bad? Will mommy be taken away?

Another target employee (female), tried to offer assistance by explaining to the officer and my wife that the cause of the alarm sounding probably was attributed to a sensor in her coat embedded by the store where it was originally purchased. This employee then went on to explain that my wife would continue to have this problem in other stores if the sensor was not deactivated. She began to point towards the register, saying swipe it over there. The security guard then stated to this employee that he did not know the location of the sensor. The employee began pointing to the register area again, stating again, "all you have to do is go to the register and put the coat over the "black thing" and it will deactivate". He then rudely requested this employee leave the exit area because she was blocking the exit area. His complaint that this employee, who was trying to provide assistance, was blocking the exit area had not validty becasue his actions were the cause of traffic being blocking. He had my wife, children and I (with our shopping cart full of merchandise) in the exitway prior to this employee trying to offer assistance.

Upon returning home, we immediately contacted Target and were told by customer service or the operator that there were no available supervisors which I could discuss this humilating and traumatizing incident that my wife, children and I had just experienced at the hands of "Steve". As of this date, my wife has not worn the coat again. When were are shopping, my children begin to get terrified as soon as we begin to exit the store. I have been a life-long Target customer and very pleased when I heard they were building a new target in our area. This experience has left my family with an unfavorable opinion of Target.

We have and will continue to warn our families, co-workers, neighbors and others of the unfair treatment received at this "NEW" Target. They are very unprofessional, rude and do not have great customer service. To date, I have not received an apology nor a callback from a Target representative. The Target, Yorkville, IL, will continue to lose business if employees, more specifically, [their] police officers, continue to exhibit this unprofessional, humiliating and demoralizing service to other Target Guest!

I will continue to follow posts of consumer complaints, against this particular Target to see if further incidents, such as the one my family and I endured, become a pattern and seek possibly filing a class-action lawsuit. Beware, TARGET, YORKVILLE, IL, your procedures regarding your customers are being watched closely by the citizends of Yorkville and surrounding towns.

My wife Madeleine is 100 % disabled, suffering from an immune disorder that causes her to lose blood pressure, resulting in fainting and possible injury.

My wife is accompanied by a service dog that is capable of detecting this disorder prior to it physically manifesting itself. At our service dogs response, my wife takes medication to prevent fainting, and possible injury.

Chanel (service dog) for 11 yrs and Chanel has accompanied my wife for 9 yrs.

On December 19th at approximately 3:00 pm we had occasion to enter Target store located at Del Ammo and Bloomfield in the City of Cerritos Calif. We had not been in the store more than a few minutes when we were accosted the store manager Ms Lourdes who stated substantially as follows; ----That she had been approached by a customer complaining to her that there was a couple with a dog in the store. Ms Lourdes stated that NO pets were allowed in the store. My wife advised Ms Lourdes that this was not a pet but a service dog. Ms Lourdes insisted that all service dogs were required to wear vests or have I.D. stating that they were "service dogs".

At this time my wife attempted to hand Ms Lourdes a letter from the Department of Justice which stated that this was not the case. Ms Lourdes became very aggressive in her manner and demanded that we make her life easy by putting a vest on our dog, or remove it from the premise.

It was at this time that my wife began to feel ill, and at our service dog's insistence she administered to herself the medication required to prevent her from fainting.

I then called the Sheriff's office for assistance. The Sheriff's officer responding informed Ms Lourdes what she could and could not ask for in regards to service animals and that she was putting TARGET stores in risk of civil liability under the Disabled Person Act if she deviated from the law and that a log notation would be placed in the station log in regards to this incident.

Due to the stress my wife suffered from this incident, she was advised that she should have bed rest for several days.

We are aware that we can pursue this matter through the courts (Disabled Persons Act) but have chosen to inform Target Stores of the LIABILITY that they have placed in the Managers position in the form of Ms Lourdes.

We have been shopping at this Target Store for more than fifteen years, and accompanied by our service dog for the last 10 yrs.

We are appalled by the treatment we received by your store manager (Ms Lourdes) as witnessed by several customers and hope that you will take appropriate action necessary to prevent this from occurring to others with disabilities.

My order# is 602-6958588-6640232 and this was a stateside order my shipping and handling charges were $127.00. I wanted this order to get to the destination in time for Christmas but the charge was too much. If this was an APO or FPO charge I would a little more understanding. Please tell me "Why"?

I went to customer service to pick up a bag of toys that my daughter asked them to hold (same day). She listed the toys under my name. When I got there I told them they were holding toys for Cindy. They had two bags and rang up one of the bags of toys. The bag of toys they rang up was not my daughters (I called her to verify this). I told them to issue me a credit and they can give me the correct bag. They said we will just void this transaction out and it will never hit your debit card. Well, the next day as I was looking at my account online I noticed that the charge of $260.00+ was taken out of my account but they did not give me my credit. I called immediately to customer service and they said I would have to wait 3-5 business days to see the credit. They sure were quick to take the money but not give it back. There is no reason why the credit could not have been issued by Target the same time they sent in the charge. According to Target it was never suppose to reach my account since they did a "VOID". Bad Bad practice Target!!!!

What a financial scam this is for a Canadian consumer....

Horrible customer service experience at Target that I wanted to share! Here is the short story: We bought our two 2 Christmas dresses each last Friday. 3 at full price one was marked down. But all on the same racks together. On Monday I was in Target and happened to see that they are all now marked down. I took in my receipts today, Tuesday, from 4 days ago to get a price adjustment and was told (even after speaking to a manager) that they do not price adjust clearance items, only sale items! Is this good Customer Service? In these tough economic times they would not satisfy the customer over a lousy $20 dollar difference???!!! Are you kidding me??

I am so disappointed in Target and have vowed to take my business to the 2 newly remodeled Super Wal*Mart's that we now have close by. I am drafting my letter to Target now and will not return there until I am satisfied with the response that I receive. (As a side note, I was told that I could not return and repurchase either. They told me that the returns go into the red bins at customer service and I would have to wait to try and locate the items once they were returned to the sales floor!! Are you kidding me??? Is that Customer Service...for $20??) I was ready to pull out the I spend thousands of dollars in your store!!! I will never shop here again!! Blah! Blah! Blah! And all the stuff that I have been told over the years that I have been in retail. But I didn't. I walked away. Went to the clearance racks, was able to find the 3 dresses in the exact sizes I had previously purchased at full price, bought them at clearance price, walked out to the front of the store, tore off the clearance labels and walked back in and got my full price refund!!!!! Very poor Customer service Target! Wal*Mart here I come!!!!

I was shopping at the Target store of Woodruff Rd in Greenville SC i got a very bad customer service. On the check out counter the clerk made a mistake, not scanning all of the manufacturer coupons i had, i even asked her to make sure if she scanned all the coupons and she said yes but when i was leaving the store i look at my receipt and noticed that i was missing coupon so i went back in the store and get in line to the same counter i checked out and ask the clerk to check her drawers for my missing coupon and she did and grab few coupons from the pile and matched them to my receipt she said she scanned all the coupon i handed to her so i thought maybe i drop it on my way to the counter so i track back in the store but couldnt find the missing coupon so i get in line again on that register and ask that clerk to check her drawers again i told her i was pretty sure i handed her that coupon but instead of checking her drawer again

as i asked her to she got a little attitude and called a manager and she handed a pile of coupons to that lady that she called and that lady found the missing coupon that the clerk missed to scanned, the clerk was being rude and had a bad attitude about me asking her for 3rd time was very uncaring didnt want to spend time double checking something she didnt even apologized or anything just standing there like she didnt make any mistake i dont think that the manager or whoever that person who came and fixed the problem would say anything to that employee either because i watched her walk off in a hurry right after, very uncaring people i was very disappointed i have been a good loyal customer in Target but decided to never shop in Target store again. Very uncaring employees! i was very disappointed.

I have NEVER had a problem writing checks. This evening, I spent over 3 hours shopping at a local Target. My debt card was loose in my bag, again, so I decided to write a check. My total was over $200. My check was declined! I have never had a check declined...I have more than enough to cover that check. I could have gone out to the car, found my debt card and gone back in, or I could have gone home, gotten the credit card and gone back. I told the checker they could keep their stuff if they wouldn't take my check. I have been shopping at Target for over 30 years; but I will NOT go there again. I'm sure they probably don't care, but they have lost a customer.

I had a problem on Saturday and so I left everything at the register and walked out the door. I was so upset, I was shaking and about to cry! I had 10 Nivea lip moisturizer, and 3 Nivea lotions, I had 5 buy 1 get 1 free coupons for the lip, and 8 target coupons for the lip, I also had 3 coupons for free Nivea lotin with purchase of 3 lip care's and they refused to take them all.

I was looking through a rack of discount music CD's, found a CD - ZZ Top - Clearly marked with a price tag of $2.99. Took that CD - a Neil Young CD marked at $9.99, and a candy purchase of $2.99 to the register of Holly. Holly rang up my three purchases and said $34 dollars and change - I said - What? The scanned price on the ZZ top CD came up $21.99 - not the attached price sticker of $ 2.99 that I expected. Dan was called over and he stated that he was not going to honor the labeled price. I asked for his last name, and he stated that he "didn't give out his last name", but he was the only "Dan" that worked at the store. I told Dan that I was surprised that he could make that statement with such a straight face. The price sticker clearly stated $2.99 - The cashier was sorry, and stated that I should follow this incident up. Sincerely - a former regular at Target - now a disgusted customer - more for how I was treated by "Dan" in a public setting - more than the price difference - I didn't buy the CD at the scan price.

She was treated very rudely and all workers insinuated that my daughter changed the price tags which she did not do.

incident occured 11/9/09 between 8-9:30am. I shopped in Target this morning as I normally do. I spend anywhere between $50-$150 weekly in this store. I have never personally encountered any problems in this store but did witness an employee was rude to another customer sometime ago. Today I picked up a microplush blanket which had a sign that stated it was on sale. I was later informed by the cashier that the blanket was not ringing up the sale price. I returned to the aisle with the store clerk to check sale sign. It turned out that the sign was in the wrong location and it also said microfleece instead of microplush blanket. Anyway, I asked if the store would honor the price since the sign was in the wrong location. The clerk replied they probably would not but would check with manager Zorielli. Everyone was polite up until I met the manager.

The manager was informed of the problem prior to approaching me since she was in the back room. I was surprised that this female was the manager because earlier during my shopping experience, I was approaching the front of the store and could hear someone speaking so loudly. I was in the children's dept. which is the middle point of the store, so I was a good distance from the front of the store. It turned out to be the manager casually speaking to her colleagues about nothing related to store business and in such a loud tone. Now manager Zorielli informed me that "You need to LEARN HOW TO READ the signs. It says microfleece not microplush. We won't honor it. It is EMBARASSING for you when you get to the cash register and you're told that it's not the right price. Read the signs" Now my complaint is not the fact that the price was not honored. My complaint is the way I was spoken to. I have never been disrespected by an employee in a store. I didn't feel embarassed until I was spoken to by this manager. I now have decided that I will not enter this store again. There are too many options out there.

Me and my friedns were in a target in Shiloh, IL. We were looking at the earrings the earring had two set on the case. We did not want to buy them we did not have enough money so we went along to go look at slippers, and underarm-our. As we go along we left that and went into a different aisle and the store cop or whatever he was approaches us with a set of earings (only 2 studs on the case compared to the 4 stubs on the case we were looking at). He said we have to leave now because we bent them and there was no debate.

My friend is latino and he targeted him saying he bent them and there is no debate. When we requested to see the camera he said he did not have to do that and that there was no debate that we had to leave. Then a store manager or thats what she appeared to be showed up and told us to leave even when there was no proof and they would not even confirm that we did anything. We are now banned from this store by a racist rent a cop and im furious that this happened. The biggest deal is he had no proof yet blamed us for something he was not sure about.

Target.com offers a 'coupon generator' program whereby patrons can print Target store coupons from your home computer. I used this program to print approx 6 coupons on 10/30/09. When I handed the coupons to the clerk, she was unable to scan the barcode and asked for assistance from a manager. The manager came to my register, looked at the coupons & stated very loud & with contempt in her voice that the coupons were invalid. Another manager came to assist us, and he reitterated what she had said. The employees never once treated me like a patron, they talked to me in a tone of contempt, as if I was trying to use counterfeit coupons.

The team members rolled their eyes at one another and NEVER once apologized or had any courtesy or kindness whatsoever. I explained to the managers that I had printed the coupons from Target's web site to which they responded that no such program existed. I then explained that I could walk 10 feet from the register to the Registry kiosk in the store & print the same coupons. They continued to explain that no such program existed & the coupons were counterfeit and invalid. I did not purchase the merchandise.

I walked to the kiosk, reprinted my coupons, handed them to the manager who said the coupons didn't exist, and he persisted to say that my coupons were invalid & refused to even look at the coupons and apologize for making me feel criminal. I shop Target bc it is clean, well organized & normally has kind employees. I have never encountered such rudeness, contempt for a patron, ever. Their persistence even after my proving the coupons were valid was astonishing to me. No one apologized or acknowledged their wrong. They continued to roll their eyes at one another & treat me like I was attempting a criminal act. I am shocked at the lack of humility and utter hatred that I encountered.

I was rudely stopped for a completely unwarranted bg check by Donna and Kyle , who dumped out my bag, insulted me and refused to apologize for their mistake. That is the end of my Target shopping.

I purchased a Halloween costume for my granddaughter on Saturday afternoon, 10/24/09, and paid the full price of $29.99. The next morning, Sunday, 10/25, I saw that Target had marked all costumes down 30% and classified the markdown as a "clearance". I called to inquire about getting a price adjustment (a mere $9.00!) and was told that they do not give adjustments on "clearances" but they do on "sale" items--I wonder what difference it makes.

I asked to speak to the manager who confirmed this policy and I then called Guest Relations and registered a complaint. I think this is a bad policy and I've never encountered it anywhere else. I believe it is a calculated move on Target's part to have a "clearance" on costumes the week before Halloween--if it was really a "clearance" wouldn't that begin after Halloween rather than before? I told the manager and Guest Relations that if I had gone in for the price adjustment I would most likely have shopped and spent additional money while there and they would have kept me as a customer.

Based upon the indifference I encountered, it is apparent that they don't care. I remember when Target was known for great customer service. (By the way, does anyone remember the motto "the customer is always right"?) They obviously have gotten too big to care about all of us who helped them "super-size" so many of their stores.

I have to go to Target kind of often and I am unable to walk on my own much of the time. The store has riding carts for handicap; but the last few time there has been no carts available. there are only 3 in the store and they are rare to ever working. This last time there were many team leaders and a security guard walking around the store and all 3 carts were sitting in various places (up front) unpluged and out of juice! This is so frustrating. Often it is all I can do to park and get into the store, just to find there are no working carts.

I made two transactions the morning of October 3rd at The Target in Eagle Rock. One of these was on my business card. The cashier only handed me one receipt which I just happened to notice. I pointed this out and she began to fumble around. Not finding a second receipt , she called her manager.I had to wait for 25 minutes before Mark would appear. I explained I needed the receipt in order to justify my work purchase. After another 20 minutes of Mark being ineffective, he gave me an excuse and told me he could print the receipt for me the next day. The 45 minute delay at Target caused me to be late to work and have a dock in pay.

I went back the next day. In the customer service department I was treated with disrespect. It took another 30 minutes for Mark to appear. He still could not produce a receipt and was more concerned about getting off his shift on time. With more than an hour and 30 minutes wasted, loss of wages, and now stuck with a $30 charge I would have to personally recover, i was extremely angry. I asked Mark what he was going to do for the inconvenience and his only offer was a $3 coupon. I spend more than $5,000 a year in Target stores and will never spend another penny because of the horrible customer service and attitude of its employees.

The management seem to think that this store can run smoothly with only two cashiers and no express lanes. This morning there were bottle necks at both cashiers with lines four deep waiting to check out. The management also closed all check out stands except in the middle of the store and they are not close to either entrance or exit. Listening to the other customers they are not happy and would love to have SELF CHECK-OUT IN THIS STORE.

I ordered a California chicken salad. The girl who took the order 1st told me they did not have any. When I questioned her as to whether they had any salads. She sid well, it will take about 5 min. I said then do you have the California chicken salad. She said yes. I waited for about 10-15 min. She handed me the salad that I had already paid for and I left the store. When I got in my car I took the lid off and there was "cold, raw, straight from the refrigerator" chicken laying on top of the salad greens and covered with the other ingredients. I took it straight back in to the service desk. The clerk did not seem very concerned. She refunded my money with very little else to say other than she would take care of it. I told her I was glad that it wasnt a child who got it and started eating it before they realized the problem.

on thursday the 17th of september me and some friends where stopped in carousel shopping center in cannington. i was then asked by under cover security and then asked to lift up my top in the middle of the shopping center. it was beleived that i had stolen a bra (which i didnt) i found this to be completly discusting as im only 17 and i was not going to expose my self in a shopping center. i would like something to be done about the situation as it is completly un called for.

I went in to return something. I have a 6-7 lb chiahiua in a carrying bag. ( might i add the store is a mess and under contruction.Everything is everywhere.) i was in the store aprox . 25 mins before i could find some one to anser a question i had. The rudest women in the world replied with a ....You have to leave.. Hes not allowed in here. Fine i asumed if i could bring him into one target i could bring him into any.I am very much aware of the laws, as i am a manger in a retail chain as well. All it would have taken is for her to ask nicely, nope now she starts yelling and calling for security...Yes because myself being about a hundred pounds soaking wet and my 6 lb. dog are such a threat.So i asked her her name and she coverded her name badge!!!

Now 5-6 security guards run out like im robbing the place!!! Hello...All i want is my dam refund. the bitchy employee continutes to ramble on.. At this point i am escourted to the door..( like any of this is nessesary...) I tell the manager i want her name .. She refuses too. Now if i did this in my job i would have been fired!Then proceeded to tell me this is a family store!!!! Now i don't know about you but i don' treat mt family that way... I asked to the district number and they gave me a wrong one !!!! How do these people have jobs i wonder??? Thats ok i got the right one and called, an ansering machine is what i got, typical. So hope fully some one will return my call. Im ****** that i was treated so rudley! Customer sevice is definatly a class all employees of this store should be required to take! And a s far as the manager , shes terrible too. The reason you have a store is for the customers!!! Thats me!!!! I demand that someone do something about this immediatly!

I would have been happy with a store credit but what I was told floored me. I was told that I could return the camera and go to [other store] and buy it from them. I would think in this economy these kind of stores would be a little more consumer friendly. I was nice adn friendly but did tell that that this decision would influence future purchases from them. Thats too bad they wouldn't work with me.

My daughter and I went to Target last night to shop for her first year of college. We spent approximately 2 hours in the store. All of the items on my daughter's list were purchased (everything from health and beauty, school supplies, snacks, dorm room supplies, etc) At the check out line, we were thrilled and relieved to be finished with all the shopping. Our cashier was wonderful. I don't know her name, but she was friendly, helpful and interested in our situation.

When the final tally of our purchases was given to us, it was $403.02. I had a check from my ex-husband's business account. I filled in the check and gave my driver's license to the cashier. She put both items through her register and said a message came up saying she could not accept the check. We called my ex-husband who insured us the check was good and there was plenty of money in the account. He also used a check from this same account a couple of months ago to buy a televison set for $350.00 with no problem. In the interest of completing the transaction, I wrote a personal check from my account and this check was also rejected. Again, I knew the funds were available.

At this point, our cashier said there was an 800 number on the back of the rejected check(s) and I could call it. When I called the number, I spoke to a man who called himself "Derek". He asked for the routing # and the account #. I told him it was a business check and gave him the full business name on the check. He asked me to give the check to the cashier. She confirmed the name on the check. He then asked her if she had heard of this business. It is a local newspaper delivery service that provides service to approximately 4 towns in the area.

Not surprisingly, the cashier hadn't heard of the business, but she said that didn't mean it wasn't a valid business. Derek then asked the name of the bank. It is a well known bank and the cashier said as much. Derek then put me on hold. When he came back on, he asked if the business was online. I answered it wasn't. He said I couldn't use the check based on the fact that he couldn't verify the funds (it was now about 9:30 p.m. and he actually told me he had called the bank and no one answered) and there wasn't an established relationship between the account and Target.

I asked him to please reconsider because the check was good and the amount of time and effort put into this shopping experience was significant. He said they'd be happy to accept my cash or credit card. I think it should have been obvious if I had cash and/or a credit card, this wouldn't have been an issue. I asked to speak to a manager and Derek informed me I could speak to a manager in the morning and he was the only person there at that time. I was becoming increasingly agitated because 2 hours of time and effort was about to be for naught.

I appealed to Derek's sense of decency (which apparently was nonexistent) one last time but he wouldn't change his mind. I personally have never heard of a well established business treating customers like this and am disappointed it was Target because I've always enjoyed a satisfied shopping relationship with them.

If, by writing about my very upsetting situation, I can prevent this from happening to another person, some good will come of it. Also, I never did find out why my personal check was also denied. The funds were available in my account. Target should either stop accepting checks altogether or work the kinks out of this horrible and unjust policy.

This has been a horrible experience for me ! I ordered an item on 8/18, had to cancel it, and the order was re-ordered somehow.( By "THEIR PEOPLE, not me). I got an email stating that is was shipped. I spent all morning, (8/20), from 8:30 AM. to 12 noon,talking to: Rosa, Micheal, Chris. James, Morris, Ellen, Kenneth, Glenda, Scott and Chase. (there were 2 others who names I couldn't pronounce). All gave me the complete run-around and could not resolve my issue, except for Chase, who did move forward with a refund initiation.

Why do I have to wait for my account to be credited for something their employee charged to my account? Some of these people i've mentioned here, quoted me a clearance for my account to be credited in 24 hours, 3-5 business days, then finally, 9-10 days? Which is it? Not only that, but the last time I checked, purchasing an item from someone's account actually is theft! Especially after they told them they wouldn't be charged for the item.

This described experience has been a nightmare! If I get an overdraft from this ill-responsibility, it will be because of the company's recklessness! My bank could care less about their apologies. I need my money to be back into my account, and need it to be there quickly! Now I go to write a letter to the CEO who needs to know how his business is run.

I purchased 2 DTV converter boxes in May 2009 with coupons. I selected one RCA model and one Apex model. I did so because my coupons were to expire in 2 days and I did not have time to do research on the boxes.

I explicitly asked the associate if I could return them if I did not want to use them. He said that I could exchange them but could not receive a refund. I figured that this would give me the time I needed to research the boxes to see which one I wanted to keep. After much research I decided that the RCA was the better brand. I went to the store yesterday to return the Apex and get another RCA converter box.

When I asked the sales associate where to locate the boxes, he didn't even know what a digital converter box was and showed me a contraption for hooking up a DVD player! After a few minutes the team leader of that department came over to assist me. He told me that all of the digital converter boxes were sold out and he didn't know if they were getting any more. I asked him to check the other store--he did and they were all out. I asked what was going to happen because I was promised that I could exchange the boxes but there were none avaiable for exchange. He said that it would be a customer service issue and they would have to handle it from there.

I went to the customer service area and let the associate know that I needed to speak with a manager about the exchange problem. A young lady came out (forgot her name) and said that there was nothing she could do because they were out of the merchandise. She looked at my receipt and said it had expired from the 90 day period. I told her it had only been a couple of months since I bought the boxes. She looked again and said that I was right that I had until September to exchange it. She said that she could refund me the money but noticed that it was bought with a government coupon and I would only get $3.00 on it.

We went around in circles about 10 minutes because I kept asking her how I was going to exchange something that was no longer in the store when I was promised that I could exchange it when I bought it. She suggested that I try to order it online at Target.com. I told her it wouldn't be an even exchange because there would be shipping charges involved. She was very nonchalant about the whole situation. She could not give me a definite answer as to when or if they would be getting more RCA boxes in the store. I asked if she could give me a store credit to use later in case the boxes did not come in before the September deadline. She said she could not do that either. She was very nasty and curt with me and acted as if she didn't want to be bothered.

I went to a cashier and asked him to call the store manager. Instead he called another young lady who was walking the floor. When I told her what I needed she said she was a manager and there were about 30 of them (which I never heard of). After explaining my problem for the 3rd time, she said she was calling the front line manager. I told her that I had just talked with her and I was not satisfied with her answer. The front line manager came over and jumped in the conversation. She told me the same thing that she had told me at the customer service desk. I told the floor supervisor that I did not want to speak with her and again asked for the store manager and that I did not want to speak to anyone else. She emphatically stated " I AM the manager." I told her I did not believe that she was. I asked her if it was store policy to keep customers from speaking with the STORE manager.

About a minute after I made that statement, a gentleman came up wearing a white shirt and tie. His name badge said "Joe. " I asked if he was the STORE Manager. He stated that he was and wanted to know how he could help me. I explained my story for the 4th time. My main concern was whether the store would pay for shipping and handling if I had to order the converter box online. He said they could not. I also asked if I could leave the Apex box with them and ask them to return it to Target.com for another RCA. He said they could not do that either because the store and online site were two separate operations. He asked me if anything was wrong with the Apex box. I told him I didn't know because I had not opened either box. I did research and based on the results, the Apex was the inferior brand and I did not want to open the box.

When I asked him if he or the Electronics manager could give me a date that they would have more converter boxes shipped, he could not tell me that either because they don't ever know what's coming on the truck. So I told him that their policy only leaves customers with merchandise that they can't use if the store doesn't carry what they want. I expressed to him that I never would have used my coupons at Target had I not been promised that I could exchange the boxes at any time.

I told the manager that I was very displeased and that would probably be the last time that I would be spending my money at Target.

This store has a horrendous return & exchange policy that should be revised if they don't want to keep losing customers. Associates will tell you one thing when you buy the product but when you take it back, they have a different story. It took me about 20 minutes to get to a top level manager because associates think they are ALL managers and have to take complaining customers through an FBI screening. When I have asked to speak with a manager at other retail stores, one was called within minutes--and I didn't have to play the '20 questions' game.

Shopping at Target is not worth the headaches and confusion. That's why I have spent my last penny at this store.

I am leaving for a trip tomorrow and I wanted to get some new clothes so I decided to go to Target I forgot my debit card at home but remembered I had my check book. I went to the register with my clothes and waited for the cashier to finish ringing me up. I noticed when he ran the $322 check, the register said it was denied. The cashier handed the check back to me.

I told him to call and find out why it was declined since I was positive I had enough funds. He handed the phone to me and the person said they were so and so from Target and they couldn't accept my check because it was to large and they had no check history on me. I have shopped at Target for years and I know I wrote checks there. I know for a fact, that any time I walk into that store even if for just one item I end up always buying more and spending $300 in the least. I told the woman she was incorrect and she said that regardless they would not accept my money because the check was to large. That is absolutely ridiculous.

I could have gone through the check out line ten times and wrote $30 checks, but I couldn't spend $300 at once? They'd rather spend money chasing NSF recoveries on 10 checks, but won't accept 1 check that has funds backing it? Thank god I had already gone to two stores in the same shopping center that were extremely happy to get my $300. Since Target doesn't seem to need my sales income, I'll be happy to shop somewhere else. Now I don't ever have to worry about check history with them, because I won't be spending my money there.

Well, the manager, Angie, left the stand and made it a point to come back and tell me that she let this deal go through, but they can't do that anymore. Needless to say that I responded with "I'm willing to follow your coupon policies, but I don't see anything in writing...do you have a copy of your coupon policy?" 10minutes later, she returns and pulls me to the side and starts to go over the policy which stated that she was wrong, but she did not apologize and was absolutely okay with not apologizing. Of course, I was quite taken back by the whole thing. Not only did she not apologize, but continued to treat me as if I was the one who did something wrong. By the way, Target does not have a printed coupon policy for the public to see.

Today, July 14, 2009 I purchased merchandise at the Target Store located on McHenry Avenue in Modesto, CA. In addition to merchandise, I purchased a $50 gift card for my grandson's birthday. When I got home, the gift card was not in the bag and intermingled with any of the merchandise. I immediately went back to Target about this and was eventually told that the card was put in a bag with the greeting card and that once merchandise leaves the store it is no longer their responsibility. I told them the gift card was not in the bag and that is why I came back. A young man indicated he reviewed the video tape and the card was indeed in the bag. I told him it was not and he indicated there was nothing he could do.

I left in frustration in that I know that the card did not leave the store and I told this young man that I was very frustrated and would return the remaining merchandise. I cannot and will not shop in a store where customers are considered thieves, which is exactly how it felt. I came home and went through my entire house even though the only place the target shopping bags went was the dining room. I subsequently went back to Target, same evening, with the rest of the merchandise and told the new person behind the counter what happened. I asked about cancelling the gift card as there is a number on the receipt, but was told that was not good enough information to cancel the card.

He had the manager come and talk to me and he, of course, knew what had happened earlier and indicated there was no way to cancel the card and that he was sure it had left the store. I again stated it did not leave the store at which point he just walked away. Talk about being labeled as a would be criminal, it felt just like that. I certainly will not shop at any Target in the future and will make sure that I tell everyone I have contact with about this experience and total lack of customer service. I am not, never have been or ever will be a criminal as I was made to feel at Target...I find the action take by Target to be totally uncalled for and certainly not a two way relationship of what can we do to take care of this issue.

I am a teacher and mother of two boys. I have been a faithful customer for at least ten years. However, the following experience has left me very disappointed with a bitter taste in my mouth. My two year old child was sunburned while wearing a "Toddler Boys' Circo Swim Shirt-White/Royal Blue" purchased from Target. The details claim that the shirt is "UPF 50 + sun protection". My son has a very pale complexion and I am vigilant regarding sunblock. I purchased the swim shirt for the purpose of protecting him from the harms of ultra violet rays, sun burn, skin cancer, etc.

He was outside at school for "sprinkler day" from 10:30am to 11:30 am. The sun burn occurred on his shoulders and upper arms where the white sleeves of the shirt are located. There is a definitive demarcation. I reported the incident and product to the Consumer Products Safety Commission. Next, I contacted Target Guest Relations.

Herein lies my extreme disappointment. I am disappointed that Target (a U.S. company) has outsourced to New Delhi, India. Although Roger courteous, I was insulted when he asked me if my son had an allergy. For filing the report, I was asked for my son's birthdate. This is when I asked where he was located because I do not feel comfortable giving out personal identification information over the phone all over the world. Roger responded with a pre-written statement that Target headquarters were located in Minneapolis, Minnesota.

I asked again where my call was routed and he replied New Delhi, India. I requested to speak with a supervisor. I was politely transferred to Max. Max was very difficult to understand because of his poor English speaking skills. I had to request Max to be transferred to a U.S. representative, supervisor, four times. Kyle, specialist in guest relations was receptive to my information, but said someone would contact me next week regarding the report. I find that unacceptable.

I requested to speak with his supervisor. Kyle connected me with Julie. I explained to Julie about the faulty product and the incident, and that I also have several additional issues with Target Corporation. I am disappointed that jobs have been outsourced to India and that my concern has not, and according to "guest services" can not be handled in a timely fashion.

Overall, I am upset that Target's guest relations were not what I thought them to be. In our conversation, Julie asked what I expected. My initial response was that this is a business and your business is customer service. You tell me what should happen. I would have probably been very happy with an apology and a twenty five dollar store credit and [they] would have retained a loyal and valuable customer

I went to print off a registery list and purchase large items for my only daughter who is preganant with my first grandchild. I asked for and received no assistance from the infant department in locating certain items in the store but I did not complain.

My husband loaded up the large items and we went to check out. The total came to $480.28. I handed the cashier a check for the exact amount and she attempted to sell me on the idea that I would be able to save money if I would open a charge account. I declined and said no thank you. She took my check and turned it upside down and said well you do not meet the company check cashing policy. I replied what do you mean? You are not in our system. You can however receive 25% of of this purchase if you would agree to open an account with us. Once again I declined the offer.

At that point the Assistant Manager walked over to me and asked if there was a problem and the cashier said well she does not want to open an account. She asked why not? Did you just hear the valuable offer she just made to you? I replied "Valuable to who?" If I am not interested then it is of little value to me. She said that is just crazy stupid. At that point I asked to speak with the Store Manager. She refused to acknowledge that I was making such a request so I said louder I want to speak to the manager now. She said he is leave so I offered to meet him at his car in the parking lot because I was not going to leave until speaking with him or another person in a higher authority than her. It was insulting, demoralizing, and the louder I became the more intense her rudeness became.

I am not in the habit of carrying large sums of cash on hand anymore but I could have paid with a debit card or travelers checks, another major credit card or even my corporate credit card from work. I was not given an opportunity to do anything other than becoming the next victim.

I made a purchase of $2.34 at Dover DE Target store on 6/30 with my debit card and a malfunction in their computer system charged the items the person behind me purchased to my card also ($176.18). I spoke with two members of management on 7/2 which said they would investigate, I received no answers from that. I went into the store on 7/6 and spoke with a member of management that did not know anything about the problem and asked me to come back the next day. I returned to the store today 7/7 just to receive more run around. I spoke a store manager in person and two guest relations operators and two guest relations supervisors on the phone while in the Target store. No one at the store or corporate office will help get a refund eventhough management admitted that it was their fault.

I recently went to the Targets Dept Store on 07/05/09 at 3:15 PM and was attempting to purchase an 8gbt jump drive and memory stick and when I asked for assistance from the person in charge of the video section he was very reluctant to assist me and when I asked for an 8gbt Jump drive he stated "whats ever there is all we got and if we don't have why don't you just go to Best Buy" I stated why should I go there could you please check and again he refused subsequently I contacted the Manager a Young Lady who assisted me and checked and stated that they didn't have any in stock. However she did assit me and told me which one of your stores I couild purchase these Items at, she appoloized for the inconvenience. I just didn't appreciate the young mans attitude and to tell me to go to a different store (a competitor) was unacceptable. I have dealt with people in the customer service aspect of retail for 37 years and this was totally uncalled for, Thank you in advance for your time.

After I sat on hold for approx. 1/2hour trying to reach the company, I called Target back while I was still on hold with the company to no avail and was disconnected when the third Target rep I was transferred to (after I asked to speak to someone in management) rudely hung up on me. Outraged by the entire situation of which I am by now convinced is a scam, I again called the corporate office and spoke to someone who identified herself as a supervisor and was again told that Target doesn't handle the product concerns but she would get in touch with the manufacturer. However, after another approx. 5 mins., she came back to the phone and reported that she also could not reach the company on any of the numbers she had.

My complaint is that despite numerous, widespread complaints regarding the product line registered directly with Target, on-line and with various consumer protection agencies, Target not only continues to carry the product without so much as a warning to consumers and have not issued a recall. Target advertises the products at one price knowing full well that it is a substandard product with a poor reputation of service beyond the 90 day store warranty.

Therefore, Target misleads consumers by advertising the product at one price knowing full well that the extended warranty is a must--not an option if the consumer expects the TV to last more than 90-days. Additionally, Target is aware that even with the purchase of the warranty, consumers have not been able to contact the manufacturer.

I am extremely disappointed by the cavalier lack of accountability on the part of Target for its brand and believe it is tantamount to the willful participation in, if not complete perpetration of a scam.

I was falsely accused of shoplifting at TARGET store located at 2700 W 120th street HAWTHORNE, CA 90250 on Friday June 26th, 2009 at about 10:15AM. I was stopped by security on my way out of the store and accused of (SHOPLIFTING) having something in my waste band, and asked to basically frisk myself right by the front door. We then went to the bathroom where I showed security that I didn't have anything and I didn't!

In the United States, citizens value their civil liberties and constitutional rights and don't appreciate submitting to unlawful seizure and search.

I was visiting my brother in co., I'm from Ks. My sister-in-law and I went shopping in the target store there. This was 6/15/09. We were coming back to ks. next morning, so put packages into my car unopened. The next evening 6/16/09, when unloading I discovered that I had purchased a beverage pitcher for 9.99, and it wasn't in my bags. Then when I pulled out my receipt, I noticed that I had been charged for 2 for a total of 19.98. So I called the target store in montrose, to see if they had taken it to the customer service station.

After getting passed around , the gril in customer service said that she didn't know if one had been returned, or not and gave me a 800 # to call, which I did. They transfered me on to another number, Where I talked to a girl named samatha. She called montrose while I was on hold, and the person who took care of it was gone, so she gave me a reference # and said she would call me back the next day. I never recieved a call.

So on the 22 I placed another call, as I don't have samatha's # so I always have to start over and be transfered. The lady I finally talked to said that it would be simpler to talk to samatha, as shee was the first one. Well samatha was gone so she emailed her to call me the next day. Well here it is the 26th, and no call, so I called again. I had to go throught the whole story of what happened and the reference #, and they said I need to talk to samatha. They left a voice mail for her to call me, and as of now I haven't heard a word.

I used to love to shop at target, as they have such a nice store. The closest one to me is 1 hour away, but have driven that far just to shop there. I think that this problem has put a different light on the situation, and if it isn't fixed, I doubt that I will ever shop there again. I have the reciept proving of the charge, and if you do business like walmart, but they have a note book where they put the item #'s of items that have been left in the store. So when you call they look at the notebook and see. I woulp appreciate it if you could get this complaint to the right person, so I'm not just passed around. The customer service people have all been very nice and curteous, as they pass me on! please fix this problem so I can put an end to this situation.

For this under $5 item, she insisted that I bring the original receipt. For something that is not my fault, I had to jump though hoops for this store. For an item that cost less then $5 and I purchased it on my Target card. I was treated rudely and was told that she was going to "end the phone call" because I was getting upset. It should be call "how can we not be a service to you." This is a company that lowered my credit limit for late payment, when it was only late because of the web site being down. They refunded me my late charges and then informed me 3 month later, they were lowering my limit due to late payment. I am not sure what they get out of being so difficult.

I am writing to Complain about the way I was treated at Target. I went shopping with 3 of my children on 6/19/2009, Friday. I need to get a few things...one of them being Diapers. well as you may figure with three kids the carraige is pretty full so I ended up putting the diapers under the carraige on the little shelf there. paid for everything and as I was walking to my car I said to myself I better remember the diapers are under there.

I get to the car and am putting my kids in the car only to turn around and have my cart flying across the parking lot by itself. so I run after it to bring it back and in the meantime my mind starts thinking what if the carraige did that and one of the kids was still in it!! (it was pouring rain at this time too). anyway I ended up leaving the diapers under the cart and driving home.

well when i got home I realized what I had done and quickly called the store...4 times before anyone answered! It was a woman named Joan that answered who proceeded to ask me to call back later she would have the carraige attendant look for them. anyway she decided that she would call me after the carraige attendant looked. well she called me a little while later to tell me he hadn't come across them yet but he was still looking and she would call me again later. she never called me again so I called back and was told Joan was on lunch and they would leave her a note to tell her to call me back.

I waited 3 hours. no return call so I called again. she got on the phone and says...Yeah well I talked to my manager and there is nothing we can do for you. so I asked to speak to the manager which I did and was told the same thing. I asked him if he could please look on the videos and he would see what I was saying was true. I wasn't trying to get something for nothing. (that is the way I felt when I was talking to both of these people. I felt they thought I was lying!)

Anyway the Manager told me he would have a look at the videos and give me a call back. he called back about an hour later only to tell me he couldn't get a hold of the videos but he would and he would get back to me. well here it is the 23rd. does it really take from the 19th to the 23rd to watch one video and let me know if they see what I was saying is true? I know 20 dollars for diapers may mean nothing to some people but It's alot of money to me in these trying economic times trying to raise 4 kids. I was just trying to get what I paid for. from what I see it was all talk...no action. is this really the way Target treats their customers?

On 6/21/09, I was paying for my items at my nearest Target store. Although I shop there often, I don't usually use my Target visa card. I admit I have not used it for some time, but its expiration date is 05/10. Since I have a 0.00 balance, I was surprised when my card was declined. Instead of slowing down the cashier, I decided to pay with my bank debit card.

Upon my return home, I called Target Customer Service. I was informed that my account had been closed due to "inactivity". I am absolutely sure that Target would have contacted me by phone and through the mail if I was behind in my payments. Nevertheless, they decided not to give me a courtesy call informing me that my account was about to be closed, or that it is their policy to close accounts for this reason. That is what a consumer oriented company would do. The customer service representative I spoke to would only continue saying "I apologize for your inconvenience", like a worn out recording.

A MANAGER had the audacity to tell me that you can't use both a Target coupon and a manufacturer coupon on one item. That's simply not true. The cashiers and managers don't have the coupon policy at their disposal and I wouldn't be surprised if they make it all up as they go along. I on the other hand have actually viewed the Target coupon policy and it's a shame that not all stores honor it.

I purchased 2 sterilite kitchen garbage cans with spring hinged lids back in the fall of 2008. Shortly after the springs popped off into the garbage unnoticed. I asked for replacement lids and they looked the purchase on my credit card since it was under 90 days they replaced the lids. one by one over the course of the next few months the springs on the new lids also popped off. I contacted sterilite for replacement springs. they sent me 6.

since that time, maybe late winter all the replacement pins have also been lost despite the fact I put masking tape over them to prevent if from happening again. Today I bought a different type of kitchen cans with a swing lid instead. I would like store credit for the first two cans that did not even serve useful for one year.

Of course Target is not willing to stand behind an ill designed product they carry with an in store credit. I'm just out the 36.00 bucks I wasted at a store who's motto is EXPECT MORE, PAY LESS! They should change the motto to EXPECT LESS, PAY DOUBLE.

I frequent Target on a regular basis. I spend atleast $200-$400 per month easily at the Waukegan, Il Target store. I recently purchased several items and upon leaving the store, I had my baby carrier in the cart--my items underneath, I failed to retrieve all of my items under the cart. When I got home, I realized I did not have one of my purchases, I returned back to the store, spoke with a security guard, employee and finally a manager, I was told there was nothing that they could do for me. Initially I was disappointed, so I asked the manager again if she could do something. She looked at my receipt and then stated if the purchase was a smaller amount such as $6.99 then she would be able to give me the item, but because the item was $17.99 she did not "want to mess up her inventory." I was thoroughly upset.

Since when do managers get to pick and choose what customers they want to help? My biggest issue with this situation is the manager, Crystal, made a personal decision not to help me because of her "inventory". I find this appalling, rude, and outrageous. I understand store/company policy, but for her to change her reasoning and state because her inventory would be off is absolutely ludicrous!

I called the 1-800 customer service number and they wrote my complaint and gave me a reference number, but I still feel no satisfication. As I am reading all of these complaints, we as consumers spend too much money in Target stores for the employees to be rude, unhelpful, and displeasing. If this matter is not availed, I will never shop at the Waukegan, Il Target again!

I purchased an Target exclusive Audiovox 10" DVD player in Spetmeber 2008, to be used on vacation. On April 18, 2009, it worked for an hour, and never worked again. I return it to Target and they told me since its over 90 days, I have to contact the manufactor. When I contacted Venturer, I was told to pay $45 in addition to shipping and handling to have it fixed. This is a brand new DVD player that worked for an hour that I am asked to spend additional $45 to fix. I would like a refund. I do not want it fix.

My husband and I buy at the Target in Stow, Ohio, where we use Manufacturer's cupons and they accept them no matter where those coupons are being issued from, like if we got those cupons at a Supermarket, as long as those cupons say "Manufacturer coupon" but yesterday we went to the Cuyahoga Falls Target and they didn't accept those coupons. They say that they only accept Target coupons. I called "Customer Service" from that store and they rudly told me the same. My husband and I will never go back to a Target again.

Bought $50 Target gift card for wife's Bday. When she tried to use it, register stated that card was never purchased. Went to Safeway with receipt, their research shows card was activated. They would not refund. Their records show card has been used/activated. Target still shows card has not been purchased. When we try to check the automated service to track recent purchases on card, it states there are no purchases and no money on card. We can't get the card refunded and can't get any worthwhile help from Safeway or Target except that both companies state this is a frequesnt problem. Sounds like a quick way for them to make a few bucks off the consumer.

On April 21, 2009, after a long day of work I when to Target to purchase some need items for my 5 month old son. When I got to the register I was distracted by his father aguring with another customer regarding the customer distance to the lady in front of him. Not focused on what I was doing I ignored the cashier and the total of my purchase. I knew i counted $300 dollars and gave it to my boyfriend and he handed it to the cashier. That was stupid of me to give the money without knowing the total and neglecting to look at the reciept when it was given to me.

when I realized that I gave the cashier $100 more dollars than my total, it was about three hours later. I called back the store. They told me to come back to the store. When i returned, I was told to call the next. When I call that morning I was told the video recording was not clear to come in that afternoon. I receive a call making me aware that the GE was going to me in that morning to call on 4/23/2009 and ask for jasmine. I did as i was told.

I was told someone would call me back. when i got that call the decision was made that i did not give the cashier the amount of money. i asked to see the tape they viewed, i was denied access to it. I asked if i can have a police officer view the tape. I was told it was private property.

This experience happened April 1, 2009..I was reading on coupon blogs that some of the same things are happening at Targets in other States; I was referred to this site....I copied & pasted my story from our coupon site....Thanks!!

I had 23 gillette coupons that expired today. We went to Target in Upland, Ca. Got to the register and the cashier says that we could only use one coupon per visit for 1 item. Explained to her that I had a reference number to corporate, and I got corporate on the cell. I explained to corporate that my coupons expire today. I needed to get the rest of my gillette and was frankly tired of all the problems I've had a several different Targets in my area. Rep on the phone wanted to speak with the Manager. The manager got on the phone. I heard her explain what the coupon stated.

I was in the background (again) explaining that if she wanted me to do 23 different xactions, I would be more than willing.... so that I could use my coupons before they expire. For some reason the call on corporates side got escalated to another customer service rep. supvsr of some sort. Anyway, after the store Manager and the sup. on the phone spoke, the sup. on phone from corporate wanted to talk to me. She tells me there is a new policy where it is at the Store Managers discretion on how many coupons they will allow in a single transaction. I told her (AGAIN) that they could do 23 seperate xactions. She told me it was all up to Store Manager. When I hung up with her....

I aksed the Store Manager what her reason was for only letting me only purchase 1...she said states on coupon one per purchase. I said FINE, ring me up 23 times. She tells me its not fair for other customers blah blah...I told her regardless of what she thought was fair or unfair, I was leaving with 23 gillettes and using my coupons due to the exp. date...Frankly to me, thats not a good enough excuse.

I am sure if someone came in with cash and wanted purchase 23 gillettes, they wouldn't have a proble...It seems like they don't understand that coupons are legal tender....I finally just said FINE...and if she wanted me to walk out then back in, I would..she said "go ahead, if thats what you want to do". I don't think she really thought I was going to do that, but I was going to leave there with 23 gillettes. She went back to the back-room, I'm sure she was watching on the camera....she watched us walk in and out 23 times.

At first I was livid, but by the time I was done...customers were asking questions, and made remarks that it was sooo dumb that they were making us do that...it looked as if the other customers were beginning to feel uncomfortable watching us walk in & out.... What was her point of doing that? It was sooo un-professional. It wasn't due to policy.

They couldve rang us up 23 times. Her motive was to try and discourage and humiliate us from using that many qz. It didn't work....and I'm going to escalate this to the sup. of the sup. at corporate. It was totally un-called for. Total discrimination.

I then contunued to the kitchen accessories aisle. Here I found many empty item homes. The coffee mugs where all in incorrect home. Blanket throws were in wrong homes and very messy. Anchor brand mixing bowls were on an end cap and they had the wrong bowls at the price tags on shelf. I grabbed what I decided to pay for from pet supplies and headed to the register. Only one register was open. And when it was my turn at the register, I was not greeted. The cashier and her bagger were having a conversation among themselves and did not even acknowlege me! I drove another 20 minutes to another Target where I made my purchase of the heavey item i needed help with at the Massillon Target.

coupons for each of those items.

times. The cashier then states that I HAD TO WALK OUTSIDE OF THE STORE AND WALK BACK IN FOR EACH ITEM I AM GOING TO USE A COUPON FOR. I was told her she must me kidding. She stated nope that is their new policy.

I then told her that is humiliation, to have a customer walk in and out of the store just so that they can utilize their coupons on the items they want to purchse. That is very absurd and outright ridiculous! She stated she is the manager there and her name was Jessica. The customer behind me was shaking her head and couldn't believe what Target was advising their coupon customer to do.

times. We have contacted Target and we get autoreplys when we sent them an email. I have contacted their customer service department for other coupon related issues, and still has not been resolved. At this time I would boycott Target!!

and come back later. I told her no, I'd wait.

Well turns out she did have it and a different tech handed it over the counter to me so I could see it. When Carolyn saw this she asked for it back and said I wasn't allowed to have it. I told her I wasn't going anywhere I just wanted to find where it said 2 refills and call my doctor about it. she come out from behind the counter while I was on the phone with my doctor, snatched it out of my hands, and said I could not look at it. I was shocked that she would do that! I asked for proof of the e-fax that was sent to my doctor, because they said they never received it. She said she didn't have proof and it was no longer her problem.

Before leaving I asked her for her name and she wouldn't even look up at me. I continued to ask her for her name and she kept ignoring me. Finally I got back on the phone calling a friend of mine to get me the Target customer service phone number. I asked her one more time, what was her name and she just pointed to her name tag and walked away.

I have now transfered all our perscription needs to a different pharmacy. I know that as a single consumer my lack of loyalty will not matter, but I thought it still important to write this out.

day policy. I understand that, however, this was a faulty and dangerous product. There was absolutely no action on Targets part. I was a loyal target customer until now.

Fire hazard, blanket smoked and the cord was blackened.

people in each of the two open lanes, my wife abandoned her buggy and left the store. She has some health problems and was not able to stand in line that long.

Later, I took my wife to Walmart to pick up the items she needed. My wife felt sorry for the checkers working the two lanes for having to take the abuse of the angry customers.

days.

I purchased 1 bottle of Nyquil an over the counter cold medication. I went to check out and they said they need proof of age. I gladly complied and then the clerk scanned my drivers license. I understand they need proof of age but why scan my license and who has all of this information now? Is this a privacy violation?

Twice here lately, there have been items advertised in the Sunday paper that were not available on Monday. We were given a Rain check but you can call and call to see if they have the merchandise in and they never do. On the first item, about a month ago, they advertised bar stools but never got them in and I went ahead and decided to get the taller ones that they had and of course I couldn't find my Rain Check so I had to pay full price as I needed them that weekend.

The second item was a futon bed for my granddaughter and she was of course disappointed that they didn't have them the very next day after the ad came out and they didn't have them in Temple either. I am so tired of this happening, I don't think I need to deal with Target stores again.

min. while this manger went to get advise. I never saw him after that. I left the store angry. How does a company like this stay in business.

refused to look for the pictures and I then asked if he could reprint the set of pictures and he said he would have to charge me because there was no proof that the pictures were done the day before.

and expect to be treated better than I was. I have a friend who has some digital pictures to be developed and will probably take them to your competitor if I do not receive any better customer service than I did. When a neighborhood store wants to continue servicing the public they need to extend their customer service to their customers. A response would be appreciated. Thank you, a disgruntled customer.

a month there. And they just lost a frequent customer. I'll take my business somewhere else, I have NEVER had a problem writing a check anywhere else!

No real damange, it was just frustrating and embarrassing!

Target stores are now dispecting Barack Obama as the savior; The Easter card displayin Barack Obama on the front of the card; With the caption Easter is the time for Hope; How dare Target Stores suggest that Barack Obam is Jesus Christ; I believe that Jesus is our hope: never will I shop a Target store again, I will inform everyone of this outragious display. I will encourage them to not shop at Target Stores:

The stress caused by trying to negotiate with this product that we purchased, has taken a toll on both my husband and I mentally and physically. I have a severe lung disease and it is exaserbated by stress. I have had to increase my medications due to the symptoms that result in the stress related to trying to deal with this situation. My husband is a business owner, and has had to take time away from his duties, trying to rectify this situation.

I'm on restrictions due to an injury whick include no lifting, pushing, no pulling ,or carrying anything on several occasions, i have visited our local target store. when i visit this store the electronic shopping cart is not charged up so i can use it. no one will offer to help with my shopping experience. when i check out the clerk will ask how are you today?. I reply with I'm tired I'm not supposed to push my cart. Then they offer no assistance to help me take my purchase to the car. When I get home my foot is killing me. I think a little common courtesy should be shown to help someone. Eventually my injury will heal, but I feel bad for anyone that has a permanent disability.

th of march i returned to the store to get the pram, and ask for a price reduction as it was display stock and damien declined as he could offer me a nother raincheck or the pram at the price i had it for, than i was told it was on special that week and they were giving out more rainchecks even though they could not fulfill the rainchecks they had given out in january. i was very upset and cancelled my raincheck and did not take the pram.

because of this i now do not have a pram for my baby that will be born in the next couple of weeks, i have to go shopping and spend more money somewere else will not be shopping at a target store again as they could not help me with the raincheck, if they give out rainchecks they should be able to abide by them and not put the product on special again until all rainchecks form last special are fullfilled.

I have contacted Customer Service Dept several times in regard to securing replacement cushions for outdoor furniture I purchased. I have never received a return email or phone call. I am trying all avenues to have Target assist me in seeking these items

your studio again .

a.m., he then informs the caller that I'm sorry, the store is closed. This is not the first time I've called after the so-called opening and encountered this. Someone should be fired.

I was attempting to get a personal prescription refill. Going to Wal Mart from now on.

years and I would have NEVER said this to one of my customers or let one leave my store dissatisfied. In addition, I could not believe she was honestly willing to allow a regular customer to leave her store upset with her & her ugly disposition. This did not seem to phase Store Mgr., instead she felt the need to reitterated the reason for the sale. I believe uneducated Store Mgr. opted to look at the scenerio the wrong way.

Front Royal is an extremly small town with very limited shopping and her goal IS to satisify the customers. If Mgr. is finding this a difficult task to fulfill, perhaps she should consider moving over and allowing someone else with real People personality skills to move in. Even if the Store Mgr. smiled or used a little charm, I may not complain, but this women was RUDE and not the least bit willing to accomidate me in any way.

My daughter just moved to the area and I am helping her re-do her home. Naturally I am going to purchase items for a discount when I can find what I want. There was a substancial difference between the exact items.

. The only thing they could do was to try to find out what other stores may have the TV, but they could not guarantee that one would be there when we got there, so we declined.

I feel this is false advertising, to have an ad for an item, yet have zero in the store and offer no recourse to the customer, such as a raincheck. I told the manager that she would be losing a customer, and her response was simply That's your prerogative. I left with the distinct feeling that Target does not care about it's customers.

I spent my time & gasoline driving to a store which had advertised falsely. The attitude of the management caused me to decide to no longer shop at Target.

kids choose that course, let her pay for diapers. thank you!

minutes wandering, stunned, confused with tears running uncontrollably down my face. I was finally able to get my act together after a manager and security guy brought me to the food court to sit down, drink some water, take a few deep breaths and compose myself. I ended up getting home about three hours later than I was supposed to, so my husband was already tucked in bed,ready to fall asleep - we don't get much time together

My question is why does the flyer have statements such as "quantity limited, no rainchecks available" next to tvs and such if they don't intend to issue rainchecks for anything. The store is so large that they just don't care and I think it is false advertising on their part and they should be held accountable.

Brandywine Pkwy, Wilmington, DE Sunday evening to make a simple purchase. When I was leaving the store the security guard was closely inspecting the cart of the lady in front of me. I have shopped at Target nationwide and Target does not in general closely inspect each purchase leaving the store, so I was going around, through the door.

As I went around I was rather rudely told to wait, which I did. I decided to ask for the security guard's manager. I was directed to a rather young person. I told the so-called manager that if there was to be a complete inspection of all packages leaving the store he needed more than one security guard. I ask his name. He responded with Matt. I ask him for his last name. He responded that he was not going to give me his last name.

. He seemed like a little boy to me both in appearance and demeanor. I ask for his manager. His response was to tell me to get out of his store and threatened to call the police.

My wife have been that store alot. My wife can not walk very much. When we have shopped the elec carts have not been charged, and has made it hard to shop. Need to meet all customers needs. This store is not doing this.

MY WIFE WAS IN ALOT OF PAIN AFTER WE SHOPPED. THANK YOU

. I asked an associate if there were more in the back and she acted annoyed that I was even asking- she acted as though I was bothering her. EXCUSE ME!

count boxes would be and told me that they were all out. I asked her increduously if they were really out of diapers. She didn't offer any help or suggestions. I walked away and continued looking around and what do you know- I came across a whole big shelf of Pampers diapers in various sizes in the back of the store where they sometimes put value sizes of things. I ended up getting my diapers but I am very disppointed with the way I was treated.

I also just had another incident this past weekend at a Super Target. The cashier didn't greet me and didn't say Thank You as I left. I did say to her You're welcome as I was leaving and she made some stupid excuse about looking the other way and she said Sorry. The cashiers are ALWAYS rude and hateful. Apparently customer service is not something that Target trains its employees on. I guess I will be taking my business to WalMart.

days. Refunds for non-receipted returns are always in the form of a Target GiftCardSM, which doesn't expire or lose value over time. We appreciate the time you've taken to share your return experience. Your feedback helps us understand the changes you'd like to see at Target. Because we're always reviewing our return policy, I'll be sure to share your comments with the appropriate team. Sincerely, Jason Target Guest Relations

My response to this letter: Jason, I was not offered an exchange. That's a complete lie. There were not team members. There was one lady and she consulted no one when I was doing my return. Now I'm more upset than I was when I first contacted you! If I had been offered an exchange, I would have taken it. You most certainly did not meet my expectations!

Do they think consumers are stupid? Why would a consumer relations employee make something up that I easily know is a lie? It's really quite unbelievable.

I called Target and said I had left some pictures in their store and asked if my call could be directed to a lost and found or customer service. The operator said she would re-direct my call to customer service. After five or six rings the line went dead and I was never connected to another department. I called back and the same operator said she would try to make the call. She came back on and said they were real busy and suggested I call back later. I gather from this experience Target does not have a customer service department.

In addition, while I was shopping in the store a supervisor was harrasing a small group of Target employees to dust and clean the shelves. The supervisor sounded quite immature; she treated the store employees in a demeaning manner.

Such a negative experience will result in not shopping at Target.

As soon as i got home i called Target and spoke with a girl- i wish i would have gotten her name- and she went to the aisle, found my cart, got my coat and got back on the phone with me and described the coat to me. She said she would put my name on it and have it for me at the customer service desk to pick up.

days later when i went to pick it up and Donna could not find it, nor did she have any idea what i was talking about. She told me to come back the following Monday to speak w/a team leader. No one was there Monday that knew anything- all they knew was my coat was gone. Today Amber the store team leader was one of the rudest, nastiest, disrespectful, most condescending person i've dealt with in my life. She said they had the coat, then lost it again, and she has no idea where it is now.

. As a matter of fact, no other store has ever rejected one of my checks.

Then their employees were horrible. They were snippy and rude. The only way I went back to that store was to use up a gift card and I was careful to keep it right to the penny. They will never get another cent of my money. Both of the last two times that I went into their stores, employees were rude. One older employee, when I turned a corner and apologized for surprising her, said Why don't you just run over me! and marched off in a huff. I have a lot of friends who have also chosen to not shop at Target stores. Most of their complaints involve the employees,too.

I am writing this letter to express my deep disgust of the lack of professionalism and poor customer service that is issued at the Gateway Mall Target located in the Spring Creek section of Brooklyn, NY. On December 29th, 2008 I went to this location in search of an item that is not usually in stock but I thought I would try since I was in the area and while in the store I thought I would browse the post-Christmas sales and savings. While in the house wares department, I noticed a sign 75% or more off original price, discount taken at the register?.

/

When I got to the desk, I calmly explained the situation to the young lady at the register and she then called for a team member from that department. After about 10 minutes, a young lady emerged stating her name was Latasha or Natasha and that she was the manager. I again explained the situation and also noted that there were more of the same items on the same shelf in the same location under the same sign (see attachments). She scanned the items and all 4 rang up as $13.98, just as they did when I used the scanner in the department. She informed me that they were all different and they were all discounted already (remember, only one of them had a sticker thats out of eight on the shelf).

The manager informed me that maybe another customer placed them in the wrong spot, which I would have understood if it were only one or two and not neatly stacked on the shelf. I asked her if they were all different to please show me which one was 75% or more off the original price to which her response was no, I dont have to they are all different and they were in the wrong spot I am not reducing it?. I immediately asked for a manager over her; to which she informed me she was managing the store that night and she was the one in charge over the whole store. I asked her to call an officer to mediate and she tried to have me removed and walked away from the area.

After explaining the situation to the officer, he informed me there was nothing he could do and that if she is the manager thats just that no more to be said about the situation. I took the items went to the department to find out her name and just made the purchase as I KNOW that if I waited for another manager the sign would have been moved and the items gone.

coupon and the girl forgot to scan it and she put it in my bag. When I went back in to ask her, she told me she could not do anything because she already rung me up. I did not have time to go to customer service, becasue I had to pick up my children from the movies. When I went to return stuff, they gave me a gift card! My check had cleared. When I bought some other stuff the guy charged me twice for some cleaning products. What is going on with your store not honoring your copuons and oer charging and giving gift cards for checks that have cleared. Please contact me so we can clear this matter up! I would highly appreciate a call so I can continue to be a Target shopper!

% accountable for clerks actions. Target needs to provide better Customer Service and treat consumers fairly, not based on ethinics looks.

charged to my Target VISA account. I know I won't be held responsible for those charges but it is emotionally draining.

and we akwardly handled them. After paying, the cashier began ringing up a gentleman behind me. As I walked away, she called to me loudly and said,Mam, you didn't pay for your maxi pads. Apparently they had not been rung up during the transaction.

I was and still am hugely embarrassed.

On a recent Sunday at Target, I visited the service desk to return two items. After returning one of the items, I decided to keep the other item which was a man's hooded sweat shirt. I did not want to carry my Target bag around the store with the sweat shirt in it as I didn't have the receipt handy so I asked the service desk employee if I could leave it at the desk and pick it up after shopping. He replied that it would be in the bin that was used for "hold while shopping". I inadvertently left the store without the purchased item as I was not feeling well at the time. The next several days the weather was terrible and so I didn't immediately make a special trip to the store thinking this package would be held for me at least for a short while (a week or two).

I went in tonight (Thursday) and on my way out asked for my package and they didn't have it. They said if someone does not claim the item at the end of the night it is put back in stock. I was very angry when I heard that answer. There was a book at the service desk that this event was to be recorded in but they could not find any record of this sweatshirt being left behind. My question is "What right do they have putting an item that was purchased by a customer back on the sales floor?" What kind of retail operation is this? I work in retail and when people leave behind things they pay for, it is kept for weeks with a note on it what day it was left behind and where it was found. It this how Target makes money? What happened to Customer Service at this store? I was told to look on the sales floor and try to find it.

At that point I was extremely angry and it was 10:00 which was closing. I could not believe this was done to customer purchases and left my current purchases behind which I am sure will be on the sales floor tomorrow with the rest of the other people's merchandise that this store keeps and sells. These people at the service deck did not think any thing was wrong about putting people's PAID merchandise back on the sales floor for selling to other customers.

On a recent Sunday at Target, I visited the service desk to return two items. After returning one of the items, I decided to keep the other item which was a man's hooded sweat shirt. I did not want to carry my Target bag around the store with the sweat shirt in it as I didn't have the receipt handy so I asked the service desk employee if I could leave it at the desk and pick it up after shopping.

and on my way out asked for my package and they didn't have it. They said if someone does not claim the item at the end of the night it is put back in stock. I was very angry when I heard that answer.

There was a book at the service desk that this event was to be recorded in but they could not find any record of this sweatshirt being left behind. My question is What right do they have putting an item that was purchased by a customer back on the sales floor? What kind of retail operation is this? I work in retail and when people leave behind things they pay for, it is kept for weeks with a note on it what day it was left behind and where it was found. It this how Target makes money? What happened to Customer Service at this store?

merchandise was confiscated and put into stock. Can this store get away with this possible double selling merchandise?

I visited the Target store in Turlock today, not expecting the experience and harassment I encountered. I came in to do my shopping for Christmas and to purchase necessary items, when one of your employees, Caroline harassed me after following me throughout the store. She approached me after I asked her to leave me alone. She verbally abused me and threatened me after insisting on knowing where I currently live. I live in Turlock therefore you tend to meet a lot of acquaintance after not seeing her so long I was deeply upset that she interrupted me by her vulgar attitude in a place where I used to feel most comfortable shopping I was so aggravated that I couldn't remember what I needed to buy and felt unsafe being there, I felt I needed to look over my shoulder in case she comes back to attack.

After the incident I realized I cannot shop here and needed to get out there fast. I hesitated if I should drop what I had in my cart and leave but then after not seeing her for minute I thought this is my opportunity to go to the checkout stand and leave. If the line was long I would have left not buying anything. I immediately asked to speak to the manager on duty and the cashier asked why, I replied it is not your concern I just wanted to speak to the manager, I was too upset to explain. The GSTL came instead and radioed Dwayne after I responded to her the same. I waited a couple minutes and as I waited I felt more unsafe, so I decided to leave after I made my purchase and go to Wal-Mart to finish my shopping. I never thought that I would ever say this but I prefer Wal-Mart over target even though they were very crowded. I am deeply disappointed in the other team members not reporting this to their manager after being aware of this incident. I am sure if I had been responsive she would have definitely made good on her threat on physical attacking me in Target store.

. I knew that was a lie. Heather had a nasty attitude towards me for No reason at all. After I realize there was no resolution between me and her. I left the store and I told Heather I would be filing a complaint.

Heather then tells me she didnt care because she is the store manager. Heather made a racist comment saying I dont want. YOUR KIND IN MY STORE. Heather went on to have security walk me out. Which I dont know why I was leaving anyway. I will be taking action on the way I was treated.

if I could talk to the store mgr.

RENEE is the one that told Also me if the watch was not purchased at Target, they could NOT install the battery. I again explained. Renee could have cared less. I then stated I was not bound to shop @ Target for meds. or anything else and would go to Wal-Mart and get my battery. Renee then took a pen and wrote down a # and told to call if I have a complaint AND Wal-Mart would not install the battery also.

I went to Wal-mart, handed the lady my watch, she located the battery I needed, installed the battery, I PAID for the battery and left THEIR store a happy patron. My wife and I are seriously thinking about changing where not only where we shop but also changing where we get our medicine. I know that in a lot of minds this is a very petty situation. However , if a lot of people are treated this way and change shopping locations, business AND PROFITS will be down because of a situation that could have been so easy fullfield.

Loss of business. Word of mouth can be a great or bad advertisement.

miles in the rain after a long day, to be disappointed in having my Wii Fit sold before I got there. And After being told by a employee representing the Target Store as a Manager to Tell me he would call me as soon as a shipment arrived. And to boot He even said that he would hold the unit in his office until I could get there. to be told by another Manager that another shipments had come in. I leaves me with to consider moving my Xmas shopping to another store. Do Target managers stand behind their words?

miles in gas

damage on my car

I am very upset with how I was mislead not once but 6 times at the electronics department. I bought two portable dvd players, ipods, ds games and a BOSE sound system for my ipod within the last year. I was told by numerous sales people that I should buy the extended warranty for these items because they are for children and if anything were to happen to them you can send it to be fixed and if they can't they would replace it with another one. My daughter dropped the portable dvd player from her lap to her feet and the cd now gets stuck. I called thinking that I could send it in to be repaired. I was told no. This only covers electrical problems.

I feel that I was penalized because I was honest and explained how it happened. It did not break into pieces or get scratched it literally bumped along the side of the seat. I was told that an extended warranty does not cover damaged items. My question to target is "What is it for?" The extended warranty was not presented to me in that way and I was mislead not only one time but four different times when I purchased different electrical items. Is this a scam to get more money from your valuable customers! I spoke to 4 different people and they all said that they were sorry but there was nothing that they could do. In todays economic times the Target corporation should be looking out for their costumers not hurting them. I was taken advantage of because some salesperson was most likely told to push the warranties, make a quota. I am very disappointed in target. I am going to tell all my friends and family about this.Shame on you target!

Tonight I made a quick run to the West Saint Paul store. I checked out at 8:22 pm. When I got home, I realized that the checker had given me my paper bag filled with my regular store items, but had left the plastic bag with a few grocery items behind her counter. When I got home and realized the error, I called the store. I gave them the information, they put the phone on the counter and proceeded to talk about me while someone "looked" for the bag. They the woman got back on the phone and told me they couldn't find my items. (Bread, eggs and a bag of chocolate chips) If I wanted I could come back tomorrow and sit with the security guard to review tapes to make sure the bag didn't go out the door with me. I tried to help her out by telling her the information on my reciept. She was not interested and said, "Yeah, we've hired a lot of new people recently. Sorry."

First of all: From the sound of the conversation I overheard, nobody went and looked for the bag. I realize I called close to closing time, but that's no excuse.

Second: I'm looking for a bag of chocolate chips, a carton of eggs and a loaf of bread. If I was going to try to scam Target out of money - I'd go for a heck of a lot more than 3 little grocery items.

Third: Asking a "guest" to come in the next day and have to sit through a review of security tapes to ridiculous. I'm not going to come in and waste my time on 3 grocery items worth less than $10. How am I going to recoup the wasted billable hours at my firm? If I wait until you open, come in, sit through the review, then go pick up my items, I've gained my original $10 in groceries but lost over $300 in my time.

I understand that we are all cautious of fraud and being scammed. Investigating fraud is what I do for a living. We've even worked with your corporate office in the past. However, there comes a point at which your rules alienate your guest. You've reached that point.

You have a chance to make this right. Will you?

I found the cashier very rude and not prepared to give change right away. When I complained she called someone and all did was talk in spanish and I insisted they talk english and they did not. All the did was sneer at me. Thsi is the united states and I expect these to talk in english which they could. i found it very insulting for them to talk infront of me in spanish. thankk you for your time

I purchasede a PSP for my son, and was sold a warranty, where I was told this warranty would cover any damage or issues with the PSP , now when I have gone to use the warranty I have been told that it is not covered.

I have gone into the store and spoken to several people to be repeatadly told that the warranty should cover the PSP but then they offer to do nothing about it, this is absolutly ridiculous! I have also been told that they would contact me and do what they can to resolve the situation, that has not happened either.

I was behind another customer in line. The check out clerk never smiled, greeted, or thanked the customer in front of me. The customer informed the clerk that the clerk missed ringing up an item, and the clerk was rude to her. The customer had to go to another check-out lane to get her item rung up. The clerk then rang up my order, and did so with no smile, no greeting, and no thank you. She had trouble scanning the 10% discount card for my 1000 points that I earned. Other check out people tried to help her, and it took a few times to get it in. I originally put in my bank card and signed my name.

Then I was told that I had to use my Target Card to get my 10% discount. I asked if I was already charged for my stuff, because I had already signed for my purchase. The clerk just stood there and stared at her computer. She did not say sorry or anything. I asked another clerk if she could help her. A guy clerk came by, and I asked him if he could also help her, and he was really rude. I wanted to know if I was charged already on my other credit card. He informed me that he did not know anything about the registers, but than said I was not charged. I then put in my Target charge card, and the order was finally completed after about 10 minutes of waiting. Not one thank you or anything. I asked the clerk, not responding to me at all, if she could call up a manager.

The guy up by the register told me that he was a manager! His name was Jason. He did not respond appropriately to any of my questions or concerns. He kept on "egging" me on and trying to get me riled up...The customers behind me said that, "Boy were they rude to you." Feeling frustrated and in disbelief of what was taking place, I asked Jason if there was another manager above him. He said "yes" and continued to "egg" me on. I then went to another clerk, and asked if she could please call the other manager up, and she just stood there, and looked at me, and did nothing. I ASKED if the clerks were like "zombies" (this being a rhetorical question)because I could not get a reponse, help, or anything from them.

A lady manager then was called up, and I asked if I could speak to her in private away from other customers. Jason continued to "egg" me on while the other manager was coming up. Once she came up I explained what happened, and she DID apologize. She told me that she would talk to all three of the workers. I was so frustrated. Business' are competing for customers, and I shop at this store a lot, and donate to my school through the Target Program. The entire check-out process was such a negative experience. I decided to return everything I purchased. While the lady manager returned my items, I found out that my original clerk had charged me for the item the customer if front of me was trying to pay for. Had I not returned my items, that customer's item would had been payed for on my receipt, as well as, it having been payed for by her at another check-out lane.

My only other complaint was that I couldn't hardly get through many aisles because workers kept blocking them with skids of merchandise.

was rude to customer. No person seemed to care or want to help.

Customers left the store unhappy. The customer returned all the items and will shop at other places.An apology would be in order.

for some used item that Target sold me. I also left humiliated and embarrassed.

Portable CD Player malfunctioned fourteen days after the 90-day return period had expired. Even though I had the receipt, they said they could not take it back, that is the policy - suggested I talk to the manufacturer, since Target is really just the middle man. Checked Target.com for reviews of this item, and they were all bad, not one good review. Why are they still selling it?

$30.00 portable CD player that lasted three months.

I purchased some Thomas o`Brien towels about 6 months ago from Target in Pace florida.The color is starting to bleed out of them.The target in pace florida recommended I call customer service,since I didn't have a receipt.Cladia from 1-800 customer service said it must be from my tooth paste,face wash and body soap.Nothing they could do since I didn't have a receipt.

I told them that I have towels that I've had for over 10 years and have never had this problem.So I said it must be a defect in the towels.She admitted that they were working with towel company(Thomas o` Brien) to fix this problem.However since I didn't have a receipt,they didn't know how much I paid for them.I asked her if they could send me a box so I could mail them back and when the towel company fixes the problem,they could send replacements.After all Target is the only store I know that carries Thomas o`Brien towels,it's not like I'm trying to scam them.Cladia said no because I didn't have a receipt.This makes no sense to me.What happened to good customer services?

Total loss of money $60.00 to 70.00 dollars.

i have been looking on line for a Graco travel system Emilia. i found two locations that said limited availability. i called the rancho location and was told there was one stroller travel system. when i get to the store i am told it is a display and can not be sold. this is after calling three different regions. i am told there are no store locations that have the product in stock for the last two weeks. my only option is to go online and pay the forty five dollar shipping.

i have another problem. i recieved a take along swing as a gift. Target customer service would not do an exchange without the reeciept because the value is more than thirty five dollars. i was given a number to help me resolve this problem and i recieved no help for the swing being exchanged for a different baby product or for finding the travel system i have my heart set on.

this is my fourth child. i am not working any more. i dont think Target should adverties a product in their stores if not one store in california is going to have it in stock. it is a financial burden for me to pay an additional forty five dollars with this hurting economy.

9/1/08 Today I went into Target in Corona, CA and purchased a number of items. The item in question is a case of arrowheard bottled water. When I got home I discoverd that I didn't have my water. I forget to put it in my truck. I know that i'm at fault, but where is the customer service here. I drove back to Target hoping that my water was still in the basket. It wasn't. I went into the store, went to customer service. Stated what had happened. They would not give me a new case of water. This is very bad public relations. As much as I shop at Target I fiqured that there would be no problem giving me a new case of water. I would think that it would be better to write-off four dollars, then to loose appox $400.00 per month or more which I spend at Target.

All they said was no. I was so fustrated. Due to the fact that this wasn't the first time I had a bad experience with Customer Service at this Target. It's the principal of not satisfying the customer. I will not shop at Target store any longer. And I will tell my story to my family, co-workers and friends.

Stress of driving back to the store. Gas, nerves, and emailing a complaint....

Today, 8/16/08 my daughter and I went to our local Target in Woodhaven, MI to pick up a few items we needed. While there she came across an electronic keyboard, the shelf it was on had a yellow price tag that stated the display keyboard was priced at $.01 I asked an employee named Jeremy about this and he said the cords on where cut. I tried the keyboard and it sounded fine, I told him I wanted to purchase the keyboard, he said he could not sell it me at that price.

I asked to speak to the manager, and a woman came over and I explained the situation to her, she took the price tag out from under the protective plastic sleeve and placed it in her pocket and said I could have 20% off. I asked her is she was the manager, and she stated she was not and she could call her out for me.

I waited for a few minutes and then I was approached by two women named Nicole and Shannon. Shannon stood to my left with a grin on her face, and Nicole stood to my right next to the keyboard. As I CALMLY explained the situation to the Nicole, Shannon started to laugh, I ignored her and tired to find out why the item had a price tag on it if it was not for sale. Nicole said that was the way the company did things, and she did not know why. I said it did not make sense to me, and Shannon interjected that she was going to have to escort me out of the store, I asked her why and she said because the conversation had gone too far. Nicole then stated that the display models of various items to my right were for sale, but not that praticular item. Shannon started to laugh again, and I asked her if she thought this was funny, she said no, I told her her laughter was making me feel stupid in front of my 11 year old daughter that was standing near her, she said she did not mean to make feel stupid but I can escort you out of the store. I asked her who she was, and she stated she was store security.

I turned back to Nicole and asked her if she could write down the general managers name and phone number for me, Nicole said she would and walked away. I stood there waiting, and again Shannon stated I am gonna have to escort you out of the store. I asked her, why and she said I was asking too many questions, and the conversation had gone to far. I asked her if I was being loud, disruptive, or using profanity, she said no, but I can still escort you out of the store because I am store security. I told her I was leaving as soon as I got the information from Nicole.

Nicole came back and gave me a piece of register tape that had the managers first name on it along with his last inital and the store phone number, she informed me he would be back in on Monday. I asked her if she could give me something showing the marked down price of $.01, she said she could not, but she would email him and let him know. I thanked her, and my daughter and I walked away. I was very polite, and calm, never raising my voice once the entire time. The only reason I can think of that Nicole brought security with her is beacuse of my ethnic back ground, I stood out in a predomintly white area.

I tried to proceed with my shopping but felt very embaressed and humilated, as if all eyes were on me. I felt like a child being admonished, if I would have stood up to store security, there is no doubt in my mind they would have called the police and had me arrested. I felt like a child being pushed around by the school bully. I was extremly embaressed in front of mt daughter.

I used a $50 gift card and the cashier rang everything up very quickly and gave me a receipt and said have a great day, without a care in the world that he didn't give me my card back with $21 on it. He stuck it in the register drawer!

I asked for my card back and he had to pull it out of the cash register and check to see if it was the card I just used a few seconds ago. It was the 3rd time I used a card and the cashier at Target has no clue about the remaining balance, in a way it is stealing from the public.

I bought a bike 2 weeks ago. I rode the bike once and liked it and threw away the receipt. On my next bike ride the whole pedal/crank assembly broke! Someone in the Latham, NY store assembled this bike wrong! I called the store to just exchange the bike so I could have one that worked. They said they wouldn't do anything without a receipt. They assembled the bike wrong, it broke, and I'm stud with "eating" $90.00? That does not seem fair at all!

All I wanted was to exchange the bike. I didn't want any money back! Ridiculous. I am a Target card holder and I shop there quite a bit. I will be cutting up my card and ceasing shopping there unless something is done about this. I got to ride the bike twice for $90.00? Should not happen! In fact it is a good thing I didn't hurt myself because that really could have been an ugly lawsuit. Please do something about this.

Had school shopped a couple days before sales flyer came out. Went to store to get sales on receipt. A young gentleman told me it was too much to go through my receipt. I asked him to do the clothes only (I know for a fact he did not). He then announced loudly that it was only $9.96 back.

When I checked the receipt he only had done a few items. I have never had this problem before and shop your store frequently. I found this very rude. I traveled with the price of gas to receive an adjustment.

I bought a bike from Target for $84. One week later the gears started slipping and the sprocket where the petals are was very loose. Something to do with the ball bearings. I called the store and told them that I didn't want my money back, I just wanted the bike fixed or replaced with the same kind. I was told since I did not have the receipt, there was nothing they could do. I can see if I was trying to get a refund, I would understand that, but now I'm stuck with a useless bike. This was the first time I had ever shopped at Target and IT WILL DEFINATELY be my last. I'm in the Coast Guard and we have a list of places basically where not to shop. I'll be adding that Target to the list so that no one else on base gets stuck like I did. That's what I get for not being loyal to WALMART.

My wife and I purchased a 37inch HD Magnavox TV from Target in Jan. 2007. At the time, the tv was on sale so we paid the sale price plus tax and purchased the extended warranty. The electronic sales mgr in Harrisburg Target told us that the warranty would cover repair or replacement in a situation where there was a problem. about 3 wks ago the tv started taking longer to come on. It took about 20 minutes to get it to come on. Finally, this past Sunday it wouldn't come on at all. The power light flashes green for 2 secs and turns back out. No sound, no picture. Nothing.

Again, we bought an extended warranty, so we called to set up repairs. They said it would take about 48hrs for someone to call me back. A tech guy called in about 2 days and ended up making an appointment to come to my home to repair the TV at 9pm (which is weird), but he came. He said that the problem is a normal one for Magnavox. It happens ALL of the time and that the tv's were faulty. He said the part should be in shortly and I'd have my tv repaired by the end of the week. The end of the week is here so I called to check on the status. The rep with Target Warranty was rude over the phone. She told me my ref# was not relevant and I had to go and get info off of the back of the tv again. Then, she proceeded to tell me that they were shipping me labels! "For what?" I asked. She tells me that the part is not available so they are sending me labels to send my tv back and that they are sending me a gift card for $678 which I should have in time for their labor day sale! Of course I'm furious!

No one called me to tell me anything changed. The Tech guy hadn't been made aware of an issue (I called him). And, they want to give me a worthless giftcard that won't even replace my tv!! She was rude and told me that that was all that they could do. They are not honoring the warranty! My warranty covers repair and replacement, not a giftcard. I confirmed this by calling the store I purchased it from and going to sit down with the store manager of Target in Atlanta, Little Five POints area. $678 is less than my tv is worth. It is the sale price with the discount they gave when I purchased it (discounted because they mistakenly sold my original tv that they were holding.

when I came to pick it up they had sold it to someone else). The amount they are offering doesn't include taxes and won't even get me a 20inch. Again, I just want them to honor my warranty. And Magnavox should be sued for knowingly selling faulty products. There are tons of complaints now about my tv (see other complaints). They have no excuse now. They should issue a recall or compensate us! They must be forced to. Money loss $850, stress, missed work

My wife and I purchased a 37inch HD Magnavox TV from Target in Jan. 2007. At the time, the tv was on sale so we paid the sale price plus tax and purchased the extended warranty. The electronic sales mgr in Harrisburg Target told us that the warranty would cover repair or replacement in a situation where there was a problem. about 3 wks ago the tv started taking longer to come on. It took about 20 minutes to get it to come on.

Finally, this past Sunday it wouldn't come on at all. The power light flashes green for 2 secs and turns back out. No sound, no picture. Nothing. Again, we bought an extended warranty, so we called to set up repairs. They said it would take about 48hrs for someone to call me back. A tech guy called in about 2 days and ended up making an appointment to come to my home to repair the TV at 9pm (which is weird), but he came. He said that the problem is a normal one for Magnavox. It happens ALL of the time and that the tv's were faulty. He said the part should be in shortly and I'd have my tv repaired by the end of the week.

The end of the week is here so I called to check on the status. The rep with Target Warranty was rude over the phone. She told me my ref# was not relevant and I had to go and get info off of the back of the tv again. Then, she proceeded to tell me that they were shipping me labels! For what? I asked. She tells me that the part is not available so they are sending me labels to send my tv back and that they are sending me a gift card for $678 which I should have in time for their labor day sale!

Of course I'm furious! No one called me to tell me anything changed. The Tech guy hadn't been made aware of an issue (I called him). And, they want to give me a worthless giftcard that won't even replace my tv! She was rude and told me that that was all that they could do. They are not honoring the warranty! My warranty covers repair and replacement, not a giftcard. I confirmed this by calling the store I purchased it from and going to sit down with the store manager of Target in Atlanta, Little Five POints area. $678 is less than my tv is worth. It is the sale price with the discount they gave when I purchased it (discounted because they mistakenly sold my original tv that they were holding. when I came to pick it up they had sold it to someone else).

The amount they are offering doesn't include taxes and won't even get me a 20inch. Again, I just want them to honor my warranty. And Magnavox should be sued for knowingly selling faulty products. There are tons of complaints now about my tv (see other complaints). They have no excuse now. They should issue a recall or compensate us!

No tv. About an $850 loss. Stress. Missed work.

I purchased a Havenbury Gazebo from Target in St. Lucie West, FLorida. I assembeled & installed it three weeks ago. Almost immediately, stiching began to unravel on the canopy A-3 and on one netting panel C-3. I called Target/Sunjoy on 7/25/08 to request defective parts replacement. The customer service rep I spoke with became rude when I suggested someone ought to come out and look at the failures. In an extremely nasty tone, she stated: We are a parts service...we don't make housecalls. I asked here to not speak to me in such a manner...at which point she actually hung up on me. We were on a speaker phone and this was witnessed by my entire office staff.

The item was on sale and now I know why. I wasted $200.00 and an entire day assembling the gazebo. I experienced shabby treatment from Target/Sunjoy and now must begin the process to gain satisfaction. Being treated in such a poor manner by Target/Sunjoy, I am considering placing the gazebo on one of our large trailers and using it as a disply in the Target parking lot to show their customers what poor quality products were sold to me. If Target will contact me by email and transact the replacement parts without my having to call Target/Sunjoy again, I will be satisfied.

The stiching failure caused the netting panel to blow into our hot tub. The pump intake was blocked, causing the pump motor to overheat and require repair.

On 7/19/2008, I had difficulties as usual with this store. First, I would like to request a current dated coupon policy. The "top" manager whos name I don't remember as well as 2 other "managers" accused me of copying coupons that were printed from the Target coupon generator( on my computer). I am aware of recent fraudulent toy coupons in your store so I do understand this to a point. I was also told Target didn't accept a man Q with a Target coupon. I told her that wasn't true as I had a copy of the policy. She said she was never aware of such a policy and when I showed her she argued that my copy was out of date(from 2006) my last incident with Target. She also stated that it was invalid "as these policies change all the time".

The next issue was a $2 coupon for schick razors and how can I expect to use it on a .99c item. (with no restrictions) I again told her, per the policy that it needed to be price adjusted. They would not honor it. The next issue was the Target issued coupons in the Sunday papers" $5 off any of the qualifying products". I clearly showed her the qualifying full sized products and she stated that her hands were tied and if the register won't accept it, there wasn't anything she could do.

The recent issuing of the Target $5 coupons is what had me back in the store as well as the target food coupons online. As the economy becomes worse each day, so does my quest for bargains. How can shop in your stores if I have trouble redeeming your coupons. The only thing consistent is the ignorance and obvious lack of training of not only cashiers but management as well. Needless to say, I left my order ( $107.00 worth) on the counter and left the store, again dissatisfied. I threw my target coupons away as I have no intention on returning to any Target.

At the customer service counter the girls helping us suggested in their conversation that if the price difference were under a certain amount it shouldn't be an issue. Which, as customers, we agreed. The called on a supervisor to help in the transaction who at that point informed us that his store would NOT take the $20.00 loss that a different store made. As an added bonus, I'd like to point out that when I have a return that I purchased from a different Target, it hasn't been an issue. That would be considered a loss too, but it's honored. Ultimately, we would have to go back to the same store where the original transaction was made. My husband expressed his frustrations by pointing out a few obvious aspects.

First, and foremost, Target is NOT a franchise. It wasn't as if we were asking for money back from a company with no relation to Target, it's all one corporation. Why should the customer be put out so a store can keep up its quota? The "supervisor" explained that the reason we would have to go back to the original Target was he was not having his store take the loss from another store's mistake. Again, we ask, how is it a store loss? This is a corporation NOT a franchise!! We asked to speak with a store "manager" and were told he was the manager. Now, clearly this isn't possible if he's already told us he is a supervisor. These position titles do not hold the same responsibilities. To supervise and to manage are not the same. I asked for the corporate number.

Once the CS answered I could tell my call had been outsourced to some place like the Philippines. A gentleman asked me, for my name, address & phone number as well as the receipt ID. Then I was placed on hold for approximately 10 minutes before the same man returned to tell me I would hear from someone in about 4 days. Four days? What am I waiting four days for? I asked this question numerous times of the man who continually told me someone would contact me regarding the issue & help resolve it. Resolving it shouldn't be this time consuming or complicated. I was, obviously, unsatisfied with this response and asked to speak with his manager at which point I was told, guess what, HE was the supervisor on duty. Mind you, the entire time I was on the line with this so-called customer service line I was standing in Target and NOT keeping my voice down, nor was I yelling, but customers attention was being drawn.

I hung up with him and called back again. This time I reached a female who also sounded like she was not in the U.S. She asked if I had a reference number, which I did not and requested all of the same information the previous gentleman had asked. After near 30 minutes of not receiving proper service I was not in any mood to dictate my information unless I knew I was speaking to a manager. So, I asked this woman to please get a manager on the line, her response was that there weren't any. Funny, too, because the first guy claimed to be the "supervisor". Did he leave?

I requested voicemail and was told they didn't have any. Are you kidding me? In this technological age your company wants to convince the consumer that your management team has no voice mail? Unbelievable! I warned her that she should either patch me through or I'd have to, again, hang up and call back in hopes of speaking with someone who was to be honest & competent. Third person to answer was also a female who told me that SHE was a supervisor.

In the end, we had to spend more money in gas by returning to the original Target to get the price adjustment. It's a shame that today's industry of so-called customer service has faltered so poorly to not recognize the consumer's needs within reason. It is my strong belief that in this situation, a $20.00 price adjustment should NOT have been handled as it was. There is no way for company to truly recognize the loyalties of the consumers other than the profits made off of us. However, in situations like this where for the first time in my 26 years of shopping at Target store, I have never felt more rejected or abused as a consumer as I was by your Irvine store as well as the "trained customer service" people living somewhere on the other side of the world who handled this minor situation with constraint.

My disappointment and dissatisfaction are overwhelming. I've always avoided shopping the competitor store, Wal-Mart, for similar reasons and feel like I've reached a point, now, where shopping any of these so-called convenience stores; your one stop shop, is not my cup tea. Had I made a purchase online and brought the return or other issue to any of your Target stores, would I have had to deal with these same issues?

I ordered a futon set with mattress at Target online 3 weeks ago when I moved to Maryland (I am active duty military and just transferred here). I received an email about 5 days after the order stating that the order had been shipped and that expected delivery dates would be July 3 until July 10. However, the "track your order" did not work, so I did not have an exact date. When the futon did not arrive by July 10, I called Target about the order. I was told that the order had "disappeared" and had never been shipped (although my credit card had been charged on 25 June). Not only that, but the item was no longer available, so they could not even ship out a new one.

I was told that I could order a different futon, wait 5-6 days for it to be shipped out from the warehouse, then another 10 business days for it to be delivered. I asked if they would be willing to express ship the item but I was told this was not possible. I have already been sleeping on the floor for 3 weeks and am not willing to sleep on the floor for another potential 3 weeks waiting for a product that I do not really want.

back pain from sleeping on the floor for 3 weeks (I already have a congenital back defect and chronic low back pain). also, potential interest charges on my credit card for the product since it was charged on 25 June but not refunded until 11 July (Target refused to refund any accrued interest charges). possible increased cost for buying a more expensive bed, plus shipping charges or gas cost to drive to various furnitures stores to find a place that has the futon I want

I called Target yesturday (Tue) to see if they had any wii fits. And the lady said no to try back the next day at 8:00 a.m. because they were getting a truck in so I did and they said yes that did so I packed up my 3 kids and headed for Target which is on Marsh in Lansing which is like 1/2 hr away or more to the store.

When I got there however we asked the lady Angela if there was still some which by the way this was like 10:00 a.m. by then and she said hold on. She then took another employee around the corner and started whispering to him and I was watching them very closly and they were talking about the wii fit. THen she said she didn't know and I followed her while watching the guy really close. She said there wasn't any and I told her I just seen a employer taking 2 and heading back to the back room with them. She said well let me check real snottie and said oh yeah I didn't see him. I told her yes you did you told him to take them back there.

I did end up getting one but the lady was really rude to me. Because I think she wanted them for either her or someone else. I told the people at the store and they said they would check into it.......then I called the manger when I got home and he didn't seem to care. What happend to being polite to the coustomers? After all if we didn't shop there these people WOULDN'T have a job! I'm done with Target I'm going to give my money to Walmart and Meijers at least they have nice people that work there!

My sister and mother were going to put on a baby shower for us and my wife and I had the glorious duty of picking out what we thought we wanted and needed during this crazy and stressful time in our lives. We decided that we were going to register at Target and Babies R Us. We did this back in April of this year, 2008, and we put among a lot of other things on the list, a crib we wanted from Target. We found the crib on-line that we wanted and put it on our registry. We also physically saw the crib at [Target] store when we registered for everything else there, on what we thought was a fun-filled Saturday in April. We really didn't know exactly what we needed to register for, but above all else, we knew a crib was first and foremost on our list.

The baby shower was slated for May 17th and our due date for our first child was July 17th, 2008. My mother ordered the crib on-line in late April to make sure it arrived in time for our baby shower. The crib arrived to my sister's house and I was the one in charge of putting it together. As you know, nesting is one of the most important parts to preparing for a baby, and we could not wait to get our nursery put together. However, when we received the crib and I opened up the package, I was astonished to find out it was delivered to us broken in many pieces. My wife, who was already uncomfortable and stressed out at this point in her pregnancy, was very distraught. I also was incredibly miffed as I wanted desperately to put the crib together as it is the main focus of our entire nursery, as is any nursery. We thought, however, that it should be no big deal, as we would just take it back to Target and we should be able to replace it or get credit in the store for a new crib that was in stock. We were accustomed to such customer service in the past.

This time proved to be a whole lot different. My wife and I took the crib down to the store and went to the customer service desk. We were helped by a manager, who could not have been over the age of 21 and had the attitude to go with it. He proceeded to tell us that there was no way they could return the item in the store as it was purchased on-line. We had all the necessary paper work that went along with the purchase of the crib(credit card and purchase order). We asked him why they could not just give us credit in the store and we would get the one we liked in stock (which was a different color, but similar to what we wanted. We went around and around with this kid, and eventually he just told us "Sorry" for the tenth time, but there was nothing he nor his store could do. He told us we were responsible for returning it and ordering a replacement, and on top of that, we were responsible for the shipping! My wife lost the handle and it was everything I could do not to punch this kid out in the store.

I was absolutely stunned at this turn of events. However, we still thought it would be okay (except the shipping part), but since it was still May, we should be able to return it and get a new one in time for our baby's arrival.

My sister called UPS and we returned the broken crib. We were told it should be about 4 weeks and we should get it in June. This was still a little too close for comfort, but we thought we could manage. My wife was still incredibly stressed out that we could not get our nursery fully put together because the crib was not here. I was also very upset at the lack of professionalism that Target had given us.

Now, the date is July 7th, and as is sometime the case with babies, we had our baby early. We came home from the hospital yesterday and were hoping to have a crib by our doorstep to put together, so our nursery could finally be completed, or started depending on how you looked at it, and our baby would have somewhere to sleep. We came home to find out that not only is our crib not here, but now they are telling us it MIGHT be here August 2nd. What a joke this has become! WE are incredibly tired, stressed out and the last thing we want to think about is the fact that we do not have a crib! Our baby is currently sleeping in a drawer with blankets and I am wasting my time writing this letter instead of caring for my child.

We are not talking about a BBQ here, where it might be okay to be a little delayed in receiving a product like that which one could do without for awhile. WE are talking about a crib that is a complete necessity for us in our lives and we pre-planned four months in advance to make sure we would have one in time for our baby. This truly has been the worst experience I have ever had with any consumer organization.

At this time, my wife (who loves Target) and I will never give [them] our business again, and we will make sure our very large family and friend base will not shop there either. I will make it my personal mission to deface the name of organization as one who has the worst customer service and compassion for people that I have come across in my 35 years. This is truly left my wife in the most stressed out state of mind you could possibly imagine, as if she needed any more to compound the stress we already have in bringing a baby home! I am canceling my crib order today and now I am going to have to go out this weekend to try and find another crib somewhere else with my wife, who I will have to wheel around after her C-Section delivery. There is absolutely no excuse for this type of service from [their] ridiculous organization! I truly cannot believe this is how I am spending my second night at home with my new family.

We visited the Target in Lewisville, TX. While in the meat department we were shocked at how many packages of brownish/gray meat were still left on the shelves to be sold. They had a $2/off sticker on them, but the meat was disgusting. When the lady in the meat department heard our gasps, she quickly came over and very rudely stepped in front of me and grabbed all the meat. We talked with the weekend store manager. Never received and explanation just a "We're sorry about that!"

I have been trying to purchase the Garden Paradise Dining chairs (set of 2 chairs) for 3 weeks. I have traveled to 6 different Target stores around Baltimore, MD and have been on the phone more than 6 hours. There is no central system whereby the stores can tell me when chairs will be arriving. I bought the remainder of the set (spent over $300) and now cannot get the chairs to complete the set.

I am frustrated, angry and fed up with Target at this time and either want the chairs or want to return the remainder to the furniture (I have since gotten rid of the receipts and pulled the tags off because I had no idea how difficult it would be to complete the set.) By the way, Target is aware that is it advertised in the stores as a set, right?

I purchased a CamCorder. The credit machines would not accept 3 of my Visa cards. The clerk stated they were too worn out and the machine could not read the numbers. Other stores have no problems with my cards. I wrote a check for part of the merchandise and the manager of the department stated my check was not acceptable because of my signature. I have Js in my signature that went below the line for signature on my check.

I was madder than hell because I waited over 45 minutes for help and could not use my cards.

How was Target allowed to change a Target charge card to a Visa card without any application or authorization? A relative took my card and made a charge. The store never asked for ID. Then I'm stuck with the bill and they say prosecute your relative?

I am very disappointed with Target's so called company policies. I have wanted to purchase a good mixer for years and on Jan. 22 I went to our Target store in Watertown where I live and found the exact one I wanted. It was going to be my birthday the next day so I planned to come out on Saturday and buy the mixer. It was a Hamilton Beach mixer for $129.00. When I got there on Saturday, it was on clearance and of course there weren't any left.

I went to the customer service department and had them check to see if they had any more, which they didn't. I asked them to check out other stores and maybe have one sent to me or the Watertown store. I would give them my credit card number so it would be paid for and they could either ship it to the store or me. They said they would contact other stores, which they did and found one in Aberdeen.

When the Watertown store called me back she said that they found one in Aberdeen and would hold it for me til the store closed tonight. I asked if they would take a check or credit card and they would not. I had to pick it up in person, no payment allowed over the phone. I told the girl from Watertown that there was no way I was going to get to Aberdeen with the storm predicted here plus it was two hours away. She said thats all she could do.

I called the Aberdeen store and they again said the policy will not allow them to take payment over the phone or accept a check. That policy shocked me so I called other department stores today and found that if they would have had the product they would have accepted the credit card number and sent it on to my local store in Watertown, clearance or not.

I can't believe how Target treats its customers. I did find the same mixer on Target's web site but it wasn't on clearance and I don't have trees that grow money to have it shipped here at full price plus shipping costs.

As far as I am concerned this family will never shop again in any Target stores.

Last Sunday in the newspaper a pool was for sale at the price of less than $300. The pool is a round 18 by 18 with a depth of 42 inches. It's suppose to come with a ground cover, filter, and pool cover. I went to the Setauket Store first. A male purchased the pool just as I arrived. There is only room for one pool on the floor and none were in stock. I asked for a raincheck - the reply was no rainchecks on seasonal items! I asked if any would be coming in and the man said possibly.

The same day I went to the Bay Shore Store and found an empty space on the shelf where one pool would fit and the same response was given - none in stock and no rain checks! 2 Pools in all of Suffolk County and Newsday circular saying sale item it is false advertising and a most ruthless deception.

I thought that was the greatest price I ever heard and all the trimmings as well all I needed was water and chemicals for a nice cool summer of lazy days. The consequences is that it caused great discomfort with interacting with their staff knowing I was being fooled. It was not fair that a sale is on and only one pool is available there was no mention of that in the circular.

On January 28, 2003 I placed an order for a toddler bed at www.target.com. Since then, my bed has not shipped and my shipping date has been changed 5 times. When I called to inquire about it, I was told the bed was out of stock and would be shipped soon. When I stated I wanted to cancel my order, I was told the order could not be canceled because it is in the shipping process.

When I told them it has been in the shipping process for over a month, they told me they were sorry but there was nothing they could do for me. The reason I ordered the bed was because my 1-1/2 year old has started climbing out of his crib. I need this bed as soon as possible to avoid any further injuries.

My son has fallen while climbing out of the crib. In one instance he scrapped his nose and in another he has bumped his head.

Mary of Center Point, TX, writes:

I purchased a Cosco/Eddie Bauer overhead shield infant seat for my child. On 2-15-00 the left hand side arm broke...I called the Target Store I purchased from and explained I no longer had the receipt.

The person I spoke with said she had one in stock and all I needed to do was switch them out, she would have one at the service desk for me the next day.

When my daughter went to do the exchange she was put though several hours of waiting with a not-quite one-month-old child and had to call me several times because the service lady was rude and disputing my claim.

Finally they exchanged the product but after a wasted morning with a child in tow. She was harrassed and disappointed in the treatment and service she received and frankly so am I.

If I had been in a accident and my child was injured because this car seat did not stand up to normal wear and tear and the store who supports the product can not exchange the product and understand child safety then I do have a problem with keeping them as a place to shop.

Plus a company who manufactures product for children should be closely watched for the child's sake.