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Staples |
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On the other hand, Staples' poor performance on rebate payments and its poor record of on-time delivery of Web site orders make it an unattractive choice overall. Small businesspeople, students and others looking to save money on office supplies should check out the local Costco or Wal-Mart first. Jim of Davisburg MI (02/27/07) I ordered a flat screen monitor online. They gave me a delivery date. After the delivery date came and went I called. They stated no one was home at delivery time. They said they would re-deliver. I waited 4 days and called the company. They said they attempted to deliver, which was not true since I was home these 4 days ALL DAY. They then said the box was damaged and undeliverable which was not true either, since another phone call revealed the monitor was sent back to the warehouse and then resold. It’s been 2 weeks, no monitor and no refund. Jesus of Dallas, TX May 22, 2006 Jesus of Dallas, TX (05/22/06) I don't know why there is no response, other than I will get back with you and like clockwork nothing ever happens. Margaret of Gardnerville, NV May 8, 2006 Margaret of Gardnerville, NV (05/08/06) The next day I got a e-mail from the Staples rebate center stating I had returned the item and it no longer quailifed for the rebate. I wrote back and explain that I had exchanged it for a new one. They told me to fax or mail the receipt with the exchange information. I faxed and mailed the requested documentation. I still have not heard from them. I am totally dissatified with Staples' rebate services. Advertisement
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