CONSUMER NEWS RECALLS COMPLAINT FORM SCAM ALERTS

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SHOPPING: Retail Stores | In-Home | Online | Supermarkets | Telemarketing

AOL Shop Direct

Mystery "Services"

AOL Shop Direct
• Unauthorized Billing
• Desk Planners
• Mystery "Services"
  • Auto Advantage
  • Privacy Plus
  • Middle/High School Advantage
  • Simple Escapes
• Billing Errors
• Problems Returning Merchandise
• Merchandise Never Received
• "Out of Stock" Excuses
• Other AOL Complaints
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News
• AOL Offers to Settle Federal Charges
• Class Action Suit Filed

AOL has perfected the art of offering add-on services and then billing customers for them whether they want them or not. The infamous buy-one-pay-for-three desk planner is perhaps the best example but there are plenty of others, including:

If you've been wrongfully charged for any of these, or any other AOL add-on service, we'd like to know about it. Please use the complaint form to tell us about it.

September 5 2008

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