Complain about a product or service

LA Weight Loss - Rebates

Mary of West Seneca NY (02/15/08)
I signed up with LA weight loss 7/06 with a 6-month maintenance period with rebate programs at 2 increments during this period. My maintenance date started 2/17/07 with first check due ($156.37) in August, 2007. Staff kept telling me it takes 10-12 weeks to be processed. Unfortunately, this check never was processed; and henceforth, my next and last rebate check was due 12/17/07. It was never processed as they were closing their doors.

I also had been encouraged to pre-purchase their bar supplements to get me through maintenance which I did, and  again I am due $608.42 for the bars that I had purchased. In total, I have been robbed of $921.16. This is outrageous as I had signed a contract and had followed their program and their suggestions to the "T". I have 4 children in college, I work full time to support them, and then to be taken for this much money. I am asking for your support and guidance.



Sharon of Ft. Lauderdale FL (3/25/04):
I was to receive a rebate of $232.40 which is approximately 50% of the program cost if I completed both phases of the program and maintained my goal weight within 5 lbs. I achieved my goal within the time frame and according to the rules of the program. The manager at the weight loss center assured me I would get my rebate. I have not received the rebate and my many phone calls have not been returned. I consider this a breach of contract.

Very upsetting and frustrating that I spent a lot of money and joined the program specifically because they offered the rebate to complete it. That gave me the motivation and incentive to follow the program and lose the weight I needed to lose. Now they won't even talk to me about the rebate or give me a reason why they won't pay it. I did so well in the program that they asked me to do a commercial for them, which I did with no compensation, and not even copies of the pictures they took for advertisement.