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AIG Auto Insurance |
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Save up to $379 on Your Auto Insurance. Compare Quotes from Top Providers Now! Find the Best Deal and Apply! - Adv. personal of personal city, ME July 3, 2009 Injuried in a wreck with a semi, on disability for life AIG offers me 6,500. Unemployed almost 4 years, mental and physical impairment. was working before this accident. Approx 25 -30,000 in damage, not including loss wages for almost 4 years unemployment, traveling to doctors offices and pain and suffering, mental anguish, even my lawyer couldnt take it. I owe him 35 percent of all my money and now I am considering hiring another lawyer, there total profit will be approx 70 percent leaving me with nohting for future care, surgery, medication, etc. Bob of Anderson, SC July 26, 2009 Our recent experience with AIG insurance mirrors many of the complaints found on this site. For a brief time my step-son had insurance with AIG. I helped him obtain that policy when he received a car as a gift from his brother in-law, as I was insured with AIG at the time. It should be noted that this step-son is over 21, and (on his own), and not under my roof. From the get-go, it was problematic. I paid the first premiums on my debit card, and gave them his address for future billings. They continued to charge my card, even after being notified that were not permitted to do so. In disgust with AIG, 60 days later, my step-son obtained a new and cheaper policy with State Farm. AIG was notified that new insurance had been obtained, and given a cancelation notice. In fact, there was a few day over-lap. AIG attempted to collect from my bank account after cancelation. After spending an hour on the phone with “customer no-service†it appeared that the problem was resolved. After that incident, I too decided to find a different insurance carrier, and canceled AIG . This past month he received a notice from VITAL RECOVERY SERVICES claiming he owned them 171.19. He called them on the number given in the notice. After calling their toll free number and talking with one of their representatives at Vital Recovery Services (and getting nowhere), he found himself forced to respond by certified registered letter. He notified them that they were attempting to collect a debt that is not legitimate. He made clear that AIG insurance is incorrect in their claim that any moneys are owed. It needs to be clear that at the time of his cancelation with AIG cancelation, all premiums were current. It appears that AIG continued to bill for a canceled policy, though they were properly notified. I can assure you that dealing with AIG’s customer service was a dreadful experience. Therefore, as required by the Fair Credit Reporting Act (FCRA) he notified them in writing that this debt is disputed, as he attempted to first do in his first call to Vital Recovery Services. As far as I’m concerned the truth is simple, this debt is not valid, and therefore is a fraudulent attempt to collect money not owed. Under FCRA he requested that his legal rights be adhered to by both your Vital Recovery Services and AIG. He demanded that this not be reported to any credit bureaus without including his notice of dispute. He also reminded them since they have been now notified of this error in writing, they may not continue to report the information until this matter is fully resolved. We will see if any of this works. Debbie of Ermine, KY August 25, 2009 We filed a claim with AIG. Mr. M was the claim adjuster. He denied the claim. I called and left a message. He returned my call. He sounded defense but he said that he was have trouble with his voice mail. I was talking to him about our insurance but he started interrupting me. His tone was rude. He said our policy wasn't good since 2006. I told him that we was still paying the premiums. He said he notice that but we have to cancel the police. It was hard to talk to him. He wouldn't stop talking and listen. I finally told him Good-bye. When I was getting ready to hang-up. He said Mrs. R I can't talk to you about your husband previous claim. If this was the problem why didn't he tell me instead of being so rude and abrasive. I would be out of a job if I talked to our patients like that. Christine of Newcomb, NM August 12, 2009 My house was broken into last fall and my truck was stolen. It was recovered, and the only things the adjustor addressed were the windshield and scratches on the door. I had major problems with the truck; it was back in the shop 7 times from January till March, when I had an accident. I was on a steep dirt road,and had some type of a front end failure. AIG will not take or return calls, or emails. I tried using an attorney in Alamogordo, NM, but he met with similar results: none. I did not know that I was injured, at the time; I thought I was just sore from the impact.I have 2 pinched nerves in my back, and they won't even take my phone calls, as they issued a check for the truck, and "this claim is closed". The truck has a bent frame, whick AIG wants to"stretch and pull" and put back on the road, with the statement "if anything happens in the future, we will not be responsible". I used this truck for my business, and carry clients, and will not take the chance of injuring anyone. Bob of Anderson, SC July 26, 2009 Our recent experience with AIG insurance mirrors many of the complaints found on this site. For a brief time my step-son had insurance with AIG. I helped him obtain that policy when he received a car as a gift from his brother in-law, as I was insured with AIG at the time. It should be noted that this step-son is over 21, and (on his own), and not under my roof. From the get-go, it was problematic. I paid the first premiums on my debit card, and gave them his address for future billings. They continued to charge my card, even after being notified that were not permitted to do so. In disgust with AIG, 60 days later, my step-son obtained a new and cheaper policy with State Farm. AIG was notified that new insurance had been obtained, and given a cancelation notice. In fact, there was a few day over-lap. AIG attempted to collect from my bank account after cancelation. After spending an hour on the phone with “customer no-service†it appeared that the problem was resolved. After that incident, I too decided to find a different insurance carrier, and canceled AIG . This past month he received a notice from VITAL RECOVERY SERVICES claiming he owned them 171.19. He called them on the number given in the notice. After calling their toll free number and talking with one of their representatives at Vital Recovery Services (and getting nowhere), he found himself forced to respond by certified registered letter. He notified them that they were attempting to collect a debt that is not legitimate. He made clear that AIG insurance is incorrect in their claim that any moneys are owed. It needs to be clear that at the time of his cancelation with AIG cancelation, all premiums were current. It appears that AIG continued to bill for a canceled policy, though they were properly notified. I can assure you that dealing with AIG’s customer service was a dreadful experience. Therefore, as required by the Fair Credit Reporting Act (FCRA) he notified them in writing that this debt is disputed, as he attempted to first do in his first call to Vital Recovery Services. As far as I’m concerned the truth is simple, this debt is not valid, and therefore is a fraudulent attempt to collect money not owed. Under FCRA he requested that his legal rights be adhered to by both your Vital Recovery Services and AIG. He demanded that this not be reported to any credit bureaus without including his notice of dispute. He also reminded them since they have been now notified of this error in writing, they may not continue to report the information until this matter is fully resolved. We will see if any of this works. I remain convinced that this is a willful violation of the Fair Credit Reporting Act, and will probably have to engage the services of an attorney. Sections 616 and 617 of the federal "Fair Credit Reporting Act" permit people to sue for "Willful Noncompliance" or "Negligent Noncompliance" of the FCRA. In addition, he will also report it to the Federal Trade Commission. It is simply not right that people should be forced to pay for AIG’s mistakes by what appears to be an “in-house†debt collection agency. They must be stopped from running over consumers!! In light of last year’s bail-out of AIG (to the tune of billions of federal taxpayer dollars) one almost has to wonder if AIG’s horrid customer service was partly to blame for their self-inflicted demise. Michael of Sunrise, FL June 18, 2009 I paid AIG for insurance on my apartment for the first time with a credit card. A year later, they automatically billed my credit card for the renewal, although I never gave them permission to bill me automatically. I distinctly remember the short simple call, asking to pay them, providing my credit card for payment, and then getting and confirmation number and saying goodbye. I called them right away and asked them to take me off of auto billing, which they said they would. Of course, now a year later, they bill me once again, this time taking me over my limit on my credit card, and I have already notified them half a year ago that I moved out of that apartment. I called them to tell them ONCE again they billed me without permission and they said I had to cancel and request a credit via e-mail. I did that today so I'm just waiting to see if I'll actually get any follow through this time. I work for American Express and I see dispute after dispute every day with merchants who are given a card number and then months or years later make another unauthorized charge on it, merchants who can never seem to stop billing people regularly, and merchants who say they cancel services but they really don't. Jay of Boston, MA June 6, 2009 I recently moved from Maine to Massachusetts, where AIG does not offer auto insurance coverage. I switched to Amica and called AIG to cancel. They said they would cancel the policy in 3 days when my new coverage took aeffect. Coincidentally, I was broadsided 10 minutes after I switched insurance companies. Since it was the other driver's fault, his company covered all of my damages. I notified AIG about the accident since my they were still technically my insurance provider. They took no action since I was going through the other driver's company. A few weeks later I notice that AIG had withdrawn money from my checking account (automatic payment) even though I had cancelled. It was at a significantly higher rate than my usual payment, I assumed that it was some sort of computer glitch. I called AIG and asked what was going on. They told me that they had no idea what I was talking about when I told them I had cancelled weeks ago. They said they had no records of me even calling in the last several months. I told them that I had called at least 3 times: once when I had moved 2 months ago to notify them of my new address (they claimed that they had no knowledge of this new address even though I have recieved mail from them at my new address since then!), once to cancel, and again to notify them of my accident. They actually had the audacity to say that I was LYING! I have an email confirmation of my cancellation so they won't get away with this. Their explanantion for the higher payment rate was that they can increase the premium at any time without notice. what!? The person I was speaking to eventually felt bad for me and became candid. He told me a way I could get my money back by faxing some forms. He told me to call immediately after I sent the forms and follow through with them until the money was back in my account and my policy was cancelled (again). He said otherwise my request would probably be ignored. I can only imagine what is going on within that company, but it is disgusting that we gave them 85 billion to keep them afloat. AS for the forms that the rep told me to print from their website, they don't seem to exist. I stumbled across this site trying to find the forms in vain. BRIAN of JACKSONVILLE, NC May 30, 2009 21s century also known now as AIG will not send us the consent to rate form like promised. My wife and I have been attempting to get the form for 4 months now. We will be driving to Arizona and having a family and driving so far, of course we should be covered. AIG doesent even know abou the move yet but we recieve all normal mail / policy changes. POLICY INCREASES in the mail but of course not are consent to rate. I dont know why but they are just a horrible company who refuses to help. Elesia of Sacramento, CA May 13, 2009 In April 2007, I was in an at fault car accident where I rear ended another vehicle. I was at a stop light along with the other vehicle that was in front of me. We had the ability to turn right on the red light in which the vehicle in front of me proceeded to turn right and then suddenly stopped as I was attempting to turn right as well. I hit the rear end of the other vehicle at very slow speed because I was too close to stop in time. There was no damage to my vehicle, 2005 BMW 325CI convertible and minimal damage to the other vehicle which resulted in less than 700.00 dollars paid to repair a minor scratch to the fender that has many patches of chipped paint on the fender. However, the driver said she saw an area on the fender of her miata where my car caused damage. The accident happened while I was under 21st Century who later became AIG Insurance Co. When it was time to renew my policy in 01/2009 with AIG, my premium had increased from 245.00 monthly to approx.655.00 monthly. I called AIG to find out why my premium had increased to such a large amount, and the AIG representative informed me I was being charged the increase due to the accident I incurred in April of 2007. I explained that there was no damage to my car and minimal damage to the other vehicle of less than 700.00 dollars. I asked to speak with the claims adjuster of the 2007 accident and was given his phone number. I left several messages with the 21st Century claims adjuster who never returned my calls. Unfortunately, I was so angered with this information and never receiving a return phone call that I dropped my insurance with AIG. Upon searching for new insurance, I learned through Progessive Insurance and Geico Insurance that there was information reported from AIG/21st Century that a claim was paid on an April 2007 accident in the amount of 40,000 dollars and that is why I am receiving such high quotes. Approximately two years later, AIG/21st Century reportedly paid her the above cash amount for vehicle damages to the miata of less than 700.00 dollars. I had no prior at fault collision accidents with either companies. I believe this was a scam by AIG/21st Century to get money and I am not sure if the money was actually paid to anyone nor would the amount of money paid justify such a minor accident. I believe this money was stolen by the AIG/21st Century and made to look as though they paid a claim. The representatives of the two above named insurance companies, Progressive and Geico, upon reviewing the reported information stated as to how much was paid out to repair the vehicle of less than 700 made no sense to award the driver 40,000 dollars. Jerry of Shelton, CT April 24, 2009 I had an auto policy with them 2 years ago that i had paid in full. Today I received a collections notice (2 years later) from Vital Recovery services, Inc. for 54 because they claim, that they had to insure me for 30 days after I canceled. This makes no sense at all. How can you force insurance on me after I canceled? I went over my insurance clause and nowhere does it state this information where I had signed. I contacted the State of Connecticut Insurance commissioner and was informed that this is an illegal practice in the state of Connecticut. Now, the guy I spoke to on the phone claims they will ruin my credit if I don't pay the bill. I asked him how is it possible your company can blackmail me like this, he tried to say it wasn't blackmail, EXCUSE ME but it is! They are holding my credit report hostage unless I pay them money that I do not owe them. I do not plan on paying this bill because I refuse to give in to them, I will do everything in my power to combat these jerks. It starts here! Advertisement
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