K. Hovnanian Homes Reviews

Purchased in Palm Coast August 2024. Initially very pleased with with the experience however the problems began with warranty repairs. The vendors they sent to handle plumbing issues and air conditioning were very good. However after the home inspection they had an excuse or just put it off on another vendor that never showed up or when they did said it was another vendor's responsibility. They sent over their inspector and he fixed little trim issues like doors not latching, etc but just made excuses why things weren't a problem. Guess we were spoiled with our previous experience with Dr Horton who went above and beyond on everything. We have a stress Crack in our driveway and we're told it has to be larger before it needed to be addressed. Overall the trim work and fit and finish left a lot to be desired.

Our experience with K. Hovnanian was extremely disappointing from beginning to end. The sales process was frustrating and poorly managed. Communication was consistently lacking, and getting answers to even simple questions often took several days. Monica **, in particular, was very difficult to work with, and it frequently felt like we had to push every part of the process forward ourselves just to get updates.

The Admirals Landing Georgetown DE model home staff for KHOV is professional, efficient and friendly. Mallory solved our exterior siding correct color matching problem quickly. She is great. Also Jasmine and Tami are super helpful. Thanks for your dedication.

I strongly caution prospective buyers against engaging with this company. My experience was marked by persistent pressure tactics, lack of transparency, and extremely poor customer service. From the outset, the $7,500 deposit was used as leverage at nearly every stage of the process. Any delays that occurred were consistently attributed to their affiliated mortgage lender—one you are effectively required to use if you wish to access their advertised promotional rates. This creates a situation where the buyer bears the burden of delays caused by a system they do not control.

I purchased a home from K. Hovnanian in July 2024, The siding on my home warped due to heat during the first summer. The damage was noticed in the fall of 2024. I submitted a claim during my 1 year warranty process. The claim was reviewed and email exchanges were made with the claim staff who stated they were pursuing the repair. After one year and seven months I was told the damage was caused by a company I hired to build a deck and walkway onto my home which occurred in the summer of 2025. The damage was not repaired as promised in my email exchanges with the warranty claims staff. I have tried to contact them since and no response. I submitted a claim to the BBB of Delaware, the claim was accepted and attempts were made to contact K. Hovnanian but they did not respond to the claims by the BBB.

My home was built during the COVID pandemic period, and the contractors and subcontractors used by K. Hovnanian appeared to change constantly throughout the build. There was little consistency in who was doing the work from one week to the next. This lack of continuity clearly resulted in inconsistent workmanship, which is something that is unacceptable for homes priced above $1M. During the first-year warranty period, K. Hovnanian sent a contractor to repair nail pops and drywall seams. Unfortunately, the repairs did not last. Nearly four years later, I am now experiencing widespread drywall seam cracking across both the main level and upstairs level of the home.

If I could give zero stars, I would. Absolutely terrible builder — STAY AWAY. This is what they call a “Level 2 finish.” The workmanship is unacceptable. On top of that, they forgot to insulate our ceilings before we moved in. We are now spending thousands of dollars out of pocket to fix mistakes that never should have happened in the first place. I’m posting this so others can be warned. Do your homework before signing anything with this company — unless you want to be stuck with awful walls and a poorly built home.

Eric was extremely knowledgeable and well informed with the buying process. He helped tremendously with financial recommendations. He stayed in constant follow-up with us, and kept us completely informed of the process.

I am submitting this complaint due to misrepresentation, lack of disclosure, and internal failures between K. Hovnanian at Vdara and K. Hovnanian American Mortgage that resulted in the wrongful withholding of $5,000 in earnest money. From the outset, I explicitly stated to sales representative Amanda ** that the property at ** was being purchased as an investment property. Despite this, I was provided a contract and seller contribution structure that exceeded what is permissible for investment loans.

K Hovnanian Homes - House caught on fire. When she was not home. I got a call from her daughter that the home was on fire! I drove an hour to the home. I got there, and the fire department was there. I asked the on-duty fire supervisor what happened, and he said the oven and stove had come on and never shut off, causing the fire. Francis has been in rehabilitation for 2 weeks; she was not even home. Your company sent an investigator to the home the next day.

What was the most enjoyable aspect of our home buying experience with K. Hovnanian Homes in Sealy, TX? Sadly, nothing! As retirees, my husband and I were left feeling deceived and hurt because we believe the salesperson engaged in unfair practices and took advantage of us. Our objective was to find our forever home, but after completing the purchase, we discovered that we had been misled and paid a premium price for a house that didn't even fit our furniture. Following research and discussions with neighbors, it became clear that it was too late to rectify the situation. Despite having paid cash for the house and having recently moved in, we are now contemplating selling and relocating due to the extremely disappointing experience with K. Hovnanian Homes. Please be advised!

Buyer beware. Bought a 2300 square-foot house and the upstairs doesn’t heat or cool properly. Was told by outside vendor air-conditioning unit was not to spec. KHov would not do anything to fix. It was an ongoing problem for over a year. Invest your money somewhere that people will actually help fix the issue, not just let the issue linger until the warranty is no longer in effect.

Terrible lending group. I used K. Hovnanian® Homes as a lender and my experience was downright awful. I chose to work with K. Hovnanian Homes based off of the reviews I saw on their website commenting their professional, and lovely showings. This was completely false. They must buy their reviews, as when I used their service the facade fell off. Upon signing the representative became cold, a stark shift in her demeanor. This was the first signal that there was something up. Not a week later I began receiving calls and notices from a debt collection agency stating I am overdue on our first payment, something that in the signed contract stated wouldn't be charged until the agreed upon time. When attempting to contact K. Hovnanian Homes and get in touch with their reps, we were given the cold shoulder and bounced around and told it wasn't their problem.

K. Hovnanian assured me at the time of purchase that there would be no street parking along the community’s small residential roads. That assurance has proven to be completely untrue. Vehicles are now scattered throughout the neighborhood—parked along streets, on sidewalks, and even directly in front of garage bins, preventing trash pickup. Homeowners are forced to weave through a gauntlet of parked cars just to access their own homes.

As a recent K. Hovnanian home buyer in Delaware, OH we are very happy with our decision. Deb ** made the sales process smooth and was very responsive and helpful. She followed up on time and had always done her homework and anticipated all our questions. The Project Manager; Deric **, is awesome! He walked thru every step of the construction process and made sure we were happy with our decisions. He is very transparent and honest and made us feel like we were important to the process and listened to all concerns and addressed them in a professional and courteous manner. We shopped many communities and homes in the greater Columbus area and Hovnanian’s offering had far more standard features than their competitors and the price was very competitive. Financing is flexible and the team made the options easy to understand.

I used Khov mortgage and it was the worst financial decision of my life. Shop around and avoid them. Two main problems... I told them of a trip abroad early in the process. Checked with them just before leaving to make sure they had everything. Then when I got to Europe, they demanded all kinds of documents that were nearly impossible to access while abroad. US firms have restrictions on transactions and data when outside the USS. Khov threatened me to keep my deposit if I did not complete the process. It cost me a fortune to make phone calls and ruined my vacation, all because they did not start the final process 30 days before close as their materials stated. It was such a high rate I ended up refinancing to another lender after 2 months.

It has been three years since I made like 20 claims about my home defects and they haven’t be able to fixed they still owed me $900 dollars, so if you want to buy a KHovnanian home make sure they fix every single defect before you sign

This company is a nightmare. Liars and thieves. They will say anything to get you to buy a home and then you are on your own. The minute things begin to go wrong and you start finding defects they will lie and stall until the warranty period is over and then you are on your own. This is the majority of all homes in Luke Landing in Arizona

I paid $7,500 in earnest money for a new construction home in Van Alstyne. The mistake I made was not including an inspection contingency in the contract. When the inspection report came back, I was shocked to discover over 40 issues—most of them major. The builder said he would fix the issues, but with foundation problems, structural defects, and systemic failures across every major system, I couldn't trust that these problems could be properly resolved. With no inspection contingency, I had no choice but to forfeit my entire $7,500 earnest money to walk away from the transaction.

Tried to buy in Manalapan, NJ. We would get a price quote/contract by email. On arrival in their office would get a runaround. Standard reply was that management would not accept the contract. Then the price would change dramatically. Classic case of BAIT AND SWITCH. Unethical and untruthful.