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Whirlpool Ranges & Ovens

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Karen of Ingleside, IL January 5, 2006

Karen of Ingleside IL (01/05/06)
On 12-14-2005 the Fire Dept was called to my house on a Carbon Monoxide call.They determined the cause was coming from my oven.After speaking with the safety dept at whirlpool.They treated me very poorly and told me a running refrigerator was more important. Well the serviced it on 1-03-06 I asked the service man if I should be concerned about the CO. I have little children. He told me no it wasn't even carbon monxide to begin with it was natural gas.

Today is 1-05-06 we cooked dinner using our oven guess what? Our CO detector went off again. How long do we wait now with headaches, and once again without an oven? The stove is only 3 years old.

Trevor of Melbourne, FL November 11, 2005

Trevor of Melbourne FL (11/11/05)
I purchased a Whirlpool gas range (model SF387LEKB) in June of 2002 from Sears. In March of 2003 I had a problem with the regulator. A repair technician from Sears came out, diagnosed the problem, and replaced the regulator. No problems until November of 2005. There appeared to be no gas flowing to the oven, and therefore it would not ignite. The top burners worked fine.

 Again, a repair technician from Sears came out but could not pinpoint the problem, and so he suggested the control panel needed to be replaced, since it controlled the flow of gas to the oven. He said the cost of a new control panel would be 750, which is close to the cost of the range itself. Neither Sears nor Whirlpool would take any responsibility, since they said the range is out of its 12 month warranty period.

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