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Jennifer of spring, TX May 10, 2009
Our Home Trends patio glass table we purchased at Walmart as part of the set also exploded into thousands of pieces. We thought it was just a fluke accident until I came across the multitude of other complaints of the exact same thing happening. Why hasn't Home Trends recalled these patio tables yet? Glass shards all over the back yard. Pieces so small cannot get them out of the grass. I cut myself several times on the glass and now will not let my child play in that part of the back yard where the table glass exploded. Donal of Circleville Ohio, OH October 18, 2008
For the past 2 weekends my wife and I have been to the local store here in Circleville. Last weekend the garden center doors was still locked at 12 noon. This weekend we went down to shop and the same thing at 1030am. I called and spoke with acting manager Mike who stated there was no reason for them to be locked. I agree, we and alot of older people like to take the shortest walking distance to the store and enter thru the garden center wher we also shop. I average approx., anywhere from 300 to 500 per week at this tore in food and other items. We use to shop at Krogers for our food items and found better deals at you r store but if this keeps up we will cease to buy anything there.
A week ago I jumped the store manager (woman) no name and said I was checking out thru that department and leaving thru that door and she checked me out and let me out that door but turned around and locked the door right behinf me with other customers trying to get in. Now if this is the way you like to retain customers this is up to you.
Charlotte of Willmar, MN September 17, 2008
I purchased a glass topped patio table about 4 years ago - today while at home the entire top exploded into many many pieces... no wind..nothing sitting on it...now how can this happen?? I would not of believed it had I not been right there.
I have glass shards everywhere...pieces are all over my deck and have fallin into the rocks below - how will this ever get cleaned up mixed up in little rocks... what kind of a product is this?
Danny of Troy, OH September 1, 2008
I bought a lawn mower 8/22/08 was mowing yard and the blade came off. Luckly no one was hurt. I put the blade back on thats when I noticed the engine was not seated on the deck correctly. I took it back on 8/31/08, and was told there was nothing they could do because it was a manufaturer defect.
I wonder if Wal-Mart contracts with manufaturers to buy the items that have slight flaws, due to the fact I have bought fishing poles that broke not long after purchase, and bicycles where chains would come off or brakes would not work correctly.
Let's just say I spend at least 200.00 a week at Wal-Mart, Not anymore.
Danny of Troy, OH September 1, 2008
I bought a lawn mower 8/22/08 was mowing yard and the blade came off. Luckly no one was hurt. I put the blade back on thats when I noticed the engine was not seated on the deck correctly. I took it back on 8/31/08,and was told there was nothing they could do because it was a manufaturer defect.
I wonder if Wal-Mart contracts with manufaturers to buy the items that have slight flaws, due to the fact I have bought fishing poles that broke not long after purchase, and bicycles where chains would come off or brakes would not work correctly.
Let's just say I spend at least 200.00 a week at Wal-Mart, Not anymore.
Bob of Washington, PA July 19, 2008
we purchased a home trends brand patio set april 19, 2008. the model was named north hills collection. july 17, 2008 the glass in the table spontaneously shattered. nothing on the table, but, friends sitting nearby. like the martha stewart stories, shards everywhere and many cuts on the friends. glass ten feet away. we have a three year old thankfully she was sitting with me on the matching swing. wondering if the manufacturer changed names and is making wal-marts tables. i thnk home trends is there own brand.
three hundred dollar set. still waiting on a manager from wal-mart to contact us. last word from customer service was there was nothing they could do, they no longer sell the table.
Nicole of Aston, PA July 15, 2008
One sunny, summer afternon I was on my lower deck and heard a loud shatter from the deck above. I ran to the top deck and the glass to my patio set was in little pieces. No one was home, and I could not imagine what had happen. After sharing this story with others I was told this had happen to someone else. After explaining to the manager of Walmart, not much was done. I was told he would put an e-mail out to other walmarts to see if this occured any where else.
These was hundreds of pieces of scattered glass all over my deck, even wedge between the wood. I not only have a 18 monthold child who enjoyed playing out there. My dog was trained to do her bussiness on the deck, due to her allergies to the grass. It took about 4 people with phillip screw drivers & thick gloves to clean this mess up. There are still little pieces wedge in the deck that I could not remove. So I don't feel very safe.
Kathy of Milwaukie, OR April 24, 2008
We bought a porch swing two years ago. It cost us over 200. The hanging bar that holds the swing broke. You have remember, it only get used about 5 months out of the year. I called the first time and they said they had no parts (they were the actual manufacturers of the swing) except for the frame. They then referred me to two different websites.
I contacted both of these sites and they told me they get calls from people referred by Walmart all the time and they can't figure out why. They don't have parts for patio furniture manufactured by Walmart. It is just a scam to get people off the line. Beware if you buy furniture from Walmart and it breaks (and it will) you will not be able to find parts to fix it so we are now out an expensive item and we've only had it for two years.
Mrs.beverly of Houma, LA April 16, 2008
I went there & Purchased 1 Tree RoseBush & 2 Regular Rose Bush's well about a week later all my other Bushes some bought at a different Nursery & planted right before these & all the other Bush's started sprouting & Blooming & the ones from Walmart did nothing but turn brown & Died!When I returned to the store they refused to exchange or do anything - Also thier were a lot of customers all in the same position as I was!I am a Very Avid Gardener & never ever had this happen before so I guess me & a lot of other people will be shopping at Lowes Or Home Depot!!
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