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Consumer Affairs


Is this your Business?

Pyrex Cookware


Consumer Complaints & Reviews

On May 18, 2012, I was cooking two steaks in some Pyrex cooking ware. When I went back to take my steaks out of the oven, the glassware exploded in my hands as I was trying to get out of my kitchen. From all the hot glass, I step on a big piece of hot glass, causing a laceration to my feet and a cut artery. I am still suffering from it today, because I can't walk on that feet because it bleeds every day since last Friday.

I was baking fish in a Pyrex dish and when I went to remove the dish from the oven after the fish was done, the Pyrex dish exploded while still in my hand causing shards of hot glass to shower my face, arms and chest. I had burns to my face and body. I was very upset, not to mention, shocked and concerned.

I was cooking rib-eye steaks and I was baking them in the oven like I always do. And just minutes after I took them out of the oven, the dish violently exploded. There was glass, grease, and steak pieces all over my kitchen and stove. The supper was totally uneatable. My children were ready to eat, but it was unsafe. It exploded everywhere. The hot pieces of Pyrex melted into my new kitchen floor. I ended up with three small cuts on my feet. It took me two hours to clean this awful mess up. I am shocked this happened. This actually was a dangerous situation. Out of all the years I have cooked with Pyrex, I have never had any problems until now.

I made a chicken pot pie. I put it in the pre-heated oven. When I took it out and set it on top of the stove, it exploded all over the kitchen. Then, 20 seconds later, the rest of it blew. Fortunately, no one who was in the kitchen got hurt. I say exploded, because my pot pie and glass were all over the floor and the stove. I have been using Pyrex for over 20 years, and I have to say I am disappointed with this product. I have to wonder if this company is downsizing their products, just like many other companies have been doing over the years. Ingredients have been decreased to cut costs with many name brand products.

It has been a very sad thing to have been a consumer all these years to know how great many products have worked and now see how those same products don't work or don't taste the same as they used to. I can't imagine Pyrex being able to downsize their product and still call it safe.

My husband was cooking haddock in a dark-colored Pyrex dish and he took the baking dish out of the oven, which was at 350 degrees and placed it on our glass top stove, burner not on, and he went to scoop the fish out with a stainless steel spatula and the dish exploded and sent glass all over the kitchen - in the kettle of rice, on the back burner and even into the dining room. He was lucky that it did not go into his eyes! How dangerous is that? What is causing these dishes to do this? I have had this dish for years, however, about 5 years ago, it happened with a batch of brownies and I thought maybe I had hit the dish too hard when I placed it on the ceramic tile counter. What will Pyrex be doing for us? I am surprised there are no lawsuits by the dozens! I really think I will be getting rid of all my Pyrex and just use CorningWare instead.

Well, at least I am not alone. I've used Pyrex dishes for years but over the past 3-4 months, I've had three Pyrex dishes explode! I can see I'm not the only one! Two exploded on the stovetop after being pulled from the oven, the other exploded last night inside my oven, wasting a good 3 meals worth of chicken for my family of 5! So much for pre-planning supper for the 2 nights that we would be running in from work/school and making a mad dash to be ready for church on time. Now, it looks like we'll be eating sandwiches or going through a drive thru. Very, very upset about this and will never buy Pyrex again!

My husband took our 13x9 Pyrex baking dish out of the oven and set it on top of the stove to add some Worcestershire sauce and it violently exploded into a million shards. The broth went into the burners, as well as everywhere else. So now I am out a baking dish, a dinner, three hours of cleanup time, and now the ignitors on my burners won't work! The company e-mails us back and more or less "Don't call us, we'll call you." But we are happy to be alive.

9"x13" Pyrex glass pan - Well it was my wife's birthday and I was preparing baked Chinook Salmon that I spent all day fishing for. I preheated the oven to 300 degrees, put it in at 5:00PM and checked it every 15 minutes. At 5:35, after checking at 5:30, we heard a load noise from the kitchen then looked in the oven and the Pyrex pan exploded into pieces like a car side window. Shards of glassed all over the oven ruined the birthday dinner. Thank God it didn't explode when my wife checked it at 5:30. I have pictures of this and want something for this, at least my money back. My wife purchased this cookware at Walmart. It is 2 weeks past the 90-day return policy, so Walmart said to contact Pyrex.

I used a square Pyrex to bake chicken at 350 degrees. I took it out of the oven, sat it on the stove and turned my back to finish cooking. A few moments later, the dish exploded into hundreds of pieces. Hot glass flew everywhere including the floor that now has several burn marks from the hot glass landing on the floor. The number of pieces made it impossible to get out of my kitchen as it was on the floor, counters, stove everywhere. In order to get out of the kitchen, I tried to push pieces of the glass away so a path was clear. In the process, I got several shards in my hand and a large piece in my foot. I would like to know what will be done to fix my floor - my injuries will heal, however, seeing that I rent, I will be responsible for replacing the floor when I leave.

Shattered Pyrex baking dish - Making Easter dinner and had potatoes in my large Pyrex clear dish. I took them out of the oven and within 1 minute, the glass shattered and flew everywhere, not only wrecking my potatoes, but ruined all my dishes. We were shocked at the glass explosion it flew into my next room beside the kitchen. I sure hope that I can somehow have Pyrex reimburse me. Thank you!

I had a brand new dish that I bought from you guys - the whole set. Never again will I buy something from you guys. It was Easter and I had the oven set at 350 degrees. I had corn in the dish. It was in there for four minutes and I heard a big boom. It shattered and all my food was at the bottom. My ham was also in the oven and was no good because glass was on it. It was a honey baked ham that was $70. Needless to say, I'm very pissed about this.

I was preparing dinner on Easter Sunday for 11 family members. I had potatoes roasting in a 375 degree oven. I took the Pyrex dish out and placed it on a dish drainer on the counter top. Within several minutes, the dish literally exploded and glass flew all over the counter and kitchen floor. Four of my grandchildren were thankfully at the kitchen table claiming prizes from the Easter Egg Hunt we had. There was so much hot glass to be cleaned up. It took about 15 minutes. The rubber mat in front of the sink was melted in a few spots where glass had fallen. The only injury was a small shard of glass in my heel.

I use this Pyrex dish almost everyday. It had no cracks or chipping. It was room temperature and I put it into my 425 degree gas oven to bake some mushrooms. After about five minutes, I opened the oven door to check on the mushrooms and the entire dish exploded! Glass went everywhere but luckily did not penetrate my skin. I am very wary of Pyrex bakeware now and will not purchase it ever again!

Our Pyrex baking dish exploded. I had a turkey breast in my oven at 375 degrees for an hour when I heard a loud explosion. I went into the kitchen to find the food sitting on the rack and the whole oven floor filled with glass shards and pieces. This took a long time to clean up and my Easter dinner was ruined. It was a good thing that no one was hurt.

I cooked Chicken Strips in a Pyrex glass baking dish. After 10 minutes, I heard an explosion. I checked the oven and glass was shattered everywhere, including the French Fries I had been cooking on a flat metal pan. I was left with a huge mess and glass fragments went down into the gas stove vents! I have no way to get them out! My oven is now unavailable! I have Easter Dinner to cook and don't know how I can possibly cook a Ham! I am so angry! Not to mention the fact that my daughter had friends over for a sleepover and because of Pyrex, the girls' dinner was ruined and I had to fork out over $40.00 to get them something to eat, not counting the gas to drive to get food that had to be replaced! I have pictures and am keeping the broken glass pieces I was able to collect, after cutting my fingers!

I took the Pyrex glass with non-stick red coating. The coating leaked into the food and when I put the pan on the counter, it shattered. I have pictures.

I was baking chicken for dinner and the oven was set at 375, was cooking for about 15 minutes when I heard a huge explosion. I come running into the kitchen, open the oven and the glass Pyrex bake and store pan exploded and was in a million pieces inside my oven. Now, I have to clean a million shards of glass and I have no clue what we're eating for dinner, very puzzled and pissed.

2 quart rectangle baking dish with lid - I was washing my Pyrex baking dish and cut my hand open on a jagged edge of the inside lip of the baking dish. I had only purchased the dish 2 weeks earlier. Where is the quality control?

I am writing this email to tell you how angry I am with your product. I was cooking dinner, using your blue Pyrex glassware cooking chicken. I had the oven on at 375. When the chicken was ready, I put my oven mitts on and bend down to pull the dish out of the oven; and it shattered in a 100 pieces. It burned my kitchen floor because it was hot, and it cut my hands and feet due to the glass shattering and being hot. I am so disappointed with the product, which I have used for years. I am just glad my daughter or son did not get injured, just myself. And now, my kitchen floor has burn marks due to your product. I wish to hear from you company, and how is my floor going to be fixed because of this?

After having made dinner, my husband and I was eating dinner in the living room when we heard an explosion in the kitchen. Glass was everywhere and the rest of our dinner was ruined. It had almost killed our 17-year old cat! Never, ever again! I suggest that a warning be placed on these Pyrex pie dishes that to never use them for baking, oven, or microwave, or anything! There should be an immediate recall on this crap!

I just want to know about the issue with Pyrex glass cookware. Is this "product defect" and phenomenon also directly related to the stove top sauce pans, which I have been using for several years? I also have a blue casserole-type baking dish that has never caused me any problems (cracks, explosions). I have no idea if I indeed own Pyrex or some other brand(s). These glassware items were given to me. Maybe I should wear protective armor while using them? Anyone knows?

I have seen an exploding 9"x11" Pyrex baking dish, and thank God, I still have my vision! This morning, March 15, 2012, I placed 3 waffles and a sausage in a baking dish in a 400-degree oven and set the timer for ten minutes. I checked the food and decided to turn on the speed bake feature of my oven for approximately 2 minutes.

After which, I removed the waffles and continued to cook the sausage for 1 minute with the speed bake turned off and the broiler on. When I removed the glass pan from the oven, I sat it on the top of the smooth-top stove; and immediately, the dish exploded and glass went everywhere! It literally blew up! Glass chunks landed as far as 5 feet away from the stove.

The hot glass surrounded me, covering the stove, counter, and floor. The way I escaped being seriously injured was my husband was still home and rescued me from the sea of glass I was standing in. After cleaning up the larger chunks, there are still small shards of glass on the floor, cabinets, and stove. I am sure as the day goes by, I will find small pieces of glass on me or in my hair.

I located the Pyrex website and called to speak with someone. The Consumer Care Center offered to replace the pan with another, after admonishing me that I did not use the pan properly. They suggested that the pan should be placed on a dry towel when removed from hot oven, not on a stove top or similar surface.

I am not a novice cook, and I have seen Pyrex break or shatter from temperature change. However, this was different. This was an explosion, a very dangerous event that was out of the ordinary!I will never use a Pyrex dish in a oven again for baking or anything else for that matter.

There is definitely a change in how Pyrex is manufactured, today, and it is not only unacceptable and fraudulent, it is dangerous. I was cooking some pork chops for dinner. After about 30 minutes, I went to check on them and opened the oven door, only for the entire glass casserole dish to literally, explode in a thousand pieces. It completely ruined the dinner, made the food inedible/had to be thrown out, and was extremely hard to clean up all of the pieces that were sprayed throughout the oven and kitchen.

If this did not have the Pyrex (and their past reputation) name on it, these products would have been "immediately" recalled and the company be held liable for false advertising/fraud, obvious safety hazards, and damages, thereof. To that end, I will never buy a Pyrex product, again, and make a point to tell everyone I know about the experience to prevent them from making the same consumer product choice mistake.

I was having a dinner party for 16 and one of the Pyrex baking dishes cracked in multiple places in the oven! Fortunately it was below the other dishes and the glass didn't wreck that food. Also - fortunately, I had made a lot of food so we had enough to feed everyone! Now I'm gun shy with using the other Pyrex baking dishes that I have! I have a picture of the mesh if you like evidence of the disaster!

I placed hot pasta into a Pyrex baking dish at room temperature tonight, then I started pouring in hot spaghetti sauce. The dish suddenly exploded on the kitchen table into a thousand pieces. No major injuries, only a few small cuts from very small fragments encountered during the clean up. This was part of a new set purchased at BJ's this past week.

Since I have worked with borosilicate glass, which I learned as "Pyrex" produced by Corning Glass, I was somewhat surprised. Then, I am further surprised to read that the Pyrex dish may be soda lime glass and a different company purchased the rights to produce it. I suspect that this failure will happen again and again until borosilicate is brought back as the Pyrex material.

Spout on all their pouring bowls are a joke. To keep them from having a large discard rate in production they have chopped and made a wide spout that lets boiling water run down the outside of the bowl that can scald your leg and foot. To hell with your well-being, it grabs that nickel. If you want to see a spout that works, look at a Starbucks French Press Coffee. They never drip and they put the hot coffee in the cup, not on your leg and foot. These people should be held in a class action law suit for all the people that have been injured, due to these people want to cut cost and make a bad product.

We recently bought a Pyrex baking dish and it exploded as we took it out of the oven! Glass hit my face and I was lucky not to get any in my eyes. It totally ruined our meal and it took over an hour to clean up all the shattered glass from our kitchen. This product is unsafe and has been known to be a risk for some years now. This isn't the Pyrex that we all grew up on. Somewhere along the line, they changed the manufacturing process and now it's dangerous.

I was cooking ribs at 350 when my dish exploded in my oven. Glass went everywhere. Not only was my dish broken, my ribs and potatoes were covered in glass. I had to spend an additional $22.73 for carry out dinner.

Today, I had been doing some cooking which required my Pyrex jug. After I had finished using it, I then washed it. I washed it in my sink then put it to dry. When I can top it away, I picked it up and it exploded in my hand like nothing I had ever seen before. It was the weirdest thing I have ever seen. It went like a bomb had gone off! Hundreds of pieces of glass all over my kitchen. I do count myself very lucky as it didn't cut me or go into my eyes! I was pleased my daughter was not with me at that time. I would like a reason for this as to why this could have happened. I use everything Pyrex and never before like this happened.

I was cooking dinner in my Pyrex cookware. As I was removing it from the oven, it exploded in my hand sending shards and pieces of Pyrex all over my kitchen. It terrified me. I was in shock as dinner lay on the kitchen floor. The broken pieces melted my vinyl flooring as well. I posted what happened on my Facebook and was stunned to see how many of my friends have experienced similar things.


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