Home Depot Rebates

It should be a zero star! My story is the same as a lot of you. I had a rebate due, and I found out it expired in just a few days. I am out about $80. I assumed that it was a store card and would never expire until I used it. Also, I was expecting cash from the manufacturer, not a "gift card" from Home Depot. I feel that they have simply stolen my money. I asked HD personnel many times to look into it. Everyone says there is nothing they can do about it. They can't reissue the card.

Isn't stealing more than $20 a felony? (Hey, corporations are people, right?) Isn't this type of "bait and switch" operation illegal? I feel that we are just seeing a tiny amount of the number of people HD has ripped off. Think of the millions or billions of dollars we must be talking about. Is anyone looking at a class-action lawsuit or something? Since Lowe's is right next door to HD, you can guess where I'm doing my shopping from now on.

I sent in the rebate forms on 7/4/2011 and to date, 9/24/2011, nothing. I went to Home Depot - nothing. I emailed the tracking number. I got no replay from Behr Paints.

I am reading all the complaints regarding the Rebate Center at Home Depot. I just purchased a portable air conditioner online which was advertised as having a rebate available. You cannot locate any rebate for it on the Rebate Center's web page, so I emailed customer service who provided me a toll-free telephone number to contact the Rebate Center directly. Guess what? Calling the telephone number produced a recording which announced the number was invalid number. I am back to emailing the Rebate Center again.

I bought a lot of paint from Home Depot because they were advertising rebates back in June. Out of seven rebates, one was declared invalid. I received two rebates in early August and I am still waiting to receive the other four, which have been already processed and approved. The Home Depot website keeps saying 30 days, but pretty soon, it will be three months.

I sent in my rebate info on March 3, 2006. The 2006 is correct. I have been e-mailing home depot with Ralphela. I bought the microwave at their store in Palm Coast, FL. The last time I e-mailed Ralphela I believe it was toward the first of the year, 2011. I tried to save the correspondence but I lost it somewhere in my computer. At that time she told me since it had been so long it was going to take longer. Makes no sense to me at the point we were almost at five years. They had me send in the most ridiculous amount of paperwork. Most people would skip it and I'm sure that is what Home Depot had planned. I tried to e-mail Ralphela yesterday and now they are rejecting my e-mail. Great customer service.

I normally don't do mail in rebates because in the past, I have found they were gimmick used to entice consumers into buying something with the promise of a rebate they have no intention of paying. Common sense tells me that if they were really intending to give a discount, they would simply discount the product at the time of purchase without creating extra work for themselves and the consumer, right? So I want to kick myself for getting sucked in since I have been ripped off in the past with these.

I mailed in my $25 rebate for Behr paint on May 25. The rebate form says "Please allow 8-10 weeks for delivery from 'receipt of submission'". 8-10 weeks seem like a long time. Long enough in fact that a lot of people will lose track and Home Depot will keep a good chunk of change for themselves. I called on August 3, exactly 10 weeks after mailing it out. Brianna, who answered the phone, said she had no record of my rebate being mailed in. She explained that they had a lot of rebates coming in for processing so it would take longer than 8-10 weeks. I pointed out that it does not say that processing will take longer if they have received a lot of rebates. It simply says to allow 8-10 weeks. She then said that there was a mail strike so that was holding things up also. I told her that the mail strike ended several weeks ago. She told me to call back in 10 days, one more exercise to see if I will go the distance.

At this particular juncture, they probably lose another bunch of people and once again more consumer dosh for Home Depot to keep for themselves. The more they put customers off, the more money Home Depot keep for themselves by scamming their customers. I doubt this scammed money is going towards a pay increase for their minimum wage front-liners like Brianna.

For the sake of comparison, I called again. I spoke to Justin who pretty much said the same thing as Brianna but said if they can't locate the rebate I mailed in when I call back in 2 weeks, I can fax in my receipt and they will process it for me. I will and will also send along an invoice for the time I have wasted working through this.

The question is, will they get my fax? Will there be new reasons why I am not getting my money back? I wonder when they will reach the break-even point -when they calculate that it is costing them more to administrate this charade than they would have had to pay me in the first place? When will they determine that they just need to pay up?

Never again will I get sucked into a mail in rebate scam.

I purchased 50 gallons of Behr paint with a rebate. I filled out all the forms as required, and I mailed them on the same day. Not only did I not get the rebates, Home Depot treated me like I never had shopped there before. I had to go through Ohio's attorney general, Mark **, and he was able to assist me with getting my rebates. I only got 80 percent of what was owed to me. I never shopped there again.

I sent in my rebate information 5 months ago and have called three times and get the same old story that it will be in the mail in two or three weeks. They are liars as I have tried and tried and even went to the store where I purchased the Behr Paint but to no avail. So I cancelled my Home Depot credit card and I am going to get a Lowe's credit card. This is my way of fighting back at the scam merchants who treat their customers badly. By the way, I have spent approximately $35,000 at Home Depot and have a further $18,000 to complete my home, but Home Depot will not get one more penny out of me. It will all be spent in Lowe's when they open up next door to Home Depot this fall in Sarnia, Ontario, Canada. Fight back and cancel your credit card with these scam artists.

Tried several times to send in my online rebates. Several days later and hours of my time for $35 just doesn't get it, which I am sure they wanted that to happen. I filled in all correct information, leaving nothing out, still could not get to go through. Forget rebates from Behr paint. What a laugh. Guess they need the money more than myself.

We went to Home Depot to buy a dishwasher that would qualify for the $125 Arizona rebate. This meant a dishwasher with an energy eff of. Now have no dishwasher. I do not have my money back. $619.00.

I have engaged the folks in the rebate centers since fall of 2009 to get the $15 rebate owed to me. They initially told me that I couldn't claim my rebate because the time to file had elapsed even though I told them I had filed during their sales event. I replied that I had copies of documents with dates to which they finally agreed to process the rebate. Five months and three refax attempts later, I give up which I believe is the intention. I only pressed so hard for the $15 on principle. It was somewhat comforting and expected to see the number of other folks make the same complaints regarding the rebate center. I am a do it your selfer who used to spend every weekend picking up something or other for my house. Needless to say, I won't be doing any more shopping at the Home Depot.

I purchased a 5 gal. can of Glidden paint at Home Depot in Berlin, NJ in or around late January 2010 based largely on the $20 rebate offer made at that time. At no time did anyone there tell me that I was not eligible for the rebate. I submitted the rebate form and the sales receipt in a timely fashion to Home Depot (tracking #**) and received follow up email that my rebate was being processed. I then received a post card from Resubmissions informing me I was not eligible.

I telephoned an Irwin at the telephone # on the card and was informed that I was not eligible.

I feel that this is grossly unfair because I was told by Home Depot in Berlin to fill out the rebate form, mail it and expect to receive the $20 rebate. Based on that advice, I did so. Nowhere in the store did I see any posting that I was not eligible for the rebate. This is not typical of the customer service I have come to expect from Home Depot. I feel a bit deceived as I would have opted for the America's Choice paint (which was less expensive) but bought the Glidden based on the fact that I expected to receive the $20 rebate. I never had a poor experience with Home Depot rebate promises prior to this. I am a frequent patron at Home Depot having purchased two major appliances, etc., just in the last few weeks.

I submitted a request for rebate for $10 for 2 gal. Behr stain. I contacted the rebate center on 10/19/09, resent all information on that date, then contacted again on 12/1/09, I was told by Fred to allow 15 days. I called again on12/17/09, and I was told by Reuben to allow more time. Called on 12/31/09 and was told by Frank to allow 15 days and I was given a new tracking number.

When I tried to use the new number I found a list of complaints from several Home Depot customers. It is 1/5/10 and I believe I am being given a run around by these people. I just want to register my complaint to corroborate the other people's complaints with much larger amounts of money involved.

I don't have complaint with the stores, just rebate center. I bought 8 gallons of paint during the Labor Day Paint Event rebate. I sent in all the proper information and eventually received a rebate for $5.00. Then I talked with Kim who verified my purchase of 8 gallons, and she asked that I resend the information by fax. Then after a while, I received $10.00 more which is the total rebate for 3 gallons. I again called one of their reps explained the situation and they said to fax the information again (3rd time) and they would take care of it. This was on 12-7-09 and we have yet to see a check or hear from anyone. We were very detailed about sending the proper information and are quite disappointed that this has gone on so long. We received a total of $15.00 in two different installments and are still owed $25.00. They have these specials, we take advantage of them and expect that they would follow through!

Can I file IN SMALL CLAIMS COURT?????

My husband Pasquale and I purchased a GE Clothes Dryer from Home Depot on 2/23/09. We filled in all the forms and mailed them to the Rebate place and to date, all they have recorded is our tracking number, and they write back via e-mail that it is on the way. However, the rebate for $65.00 never arrived. We are very disappointed in Home Depot because we always had done business with them. How can we obtain our rebate?

I am entitled the $200 rebate check from Home Depot and am disgusted with the quality of service to receive what I am entitled to. Unnecessary stress from an organization that does not keep it' promises!

Add my name to the growing list of victims of the Home Depot - KraftMaid kitchen cabinet - rebate swindle. Home Depot owes me $250 for purchasing Kraftmaid cabinets and an appliance. I sent the rebate information to Home Depot rebate center three times and faxed the same information at least ten times. It has been over six months and all Ive receive was broken promises. The Home Depot rebate center gives me a different story every time I call. Usually, they tell me my rebate will be sent within six weeks.

My purchases were made in Cornwall,Ontario at our Home Depot.We renovated a bathroom extensively,and bought from HD because they were offering a rebate depending on how much you spent on fixtures,vanities,sinks,tiolets...our rebate would total 350.00$ since we spent well over 1200$.I mailed all the receipts right away the first week of March 2009,and have been waiting ever since.

It's been well over 8 weeks now,so I called them and went online to rebatetrack to see where my rebate was.I have been told that my rebate was never rec'd and now I have to re-submit to an address in Miami Forida and wait another 6 wks.I am most annoyed.The original receipts were mailed to The Home Depot,St Thomas,Ontario N5R 6H8.I wasnt going to email you today,but when I read how many complaints others have had,I thought I would let you know what's happening here.Thank you for your time.

We purchased a complete kitchen including appliance and installation in Oct 2008 for a total of $19,562.67- We have submitted our rebate information 4 times and still no rebate. We even had our kitchen designer send in the required information from the store- We were told a month ago that the rebate check would be sent within 2 weeks, however when I called today, we were told we are missing information.

As I previously said, this information has been faxed or mailed a total of four times by both ourselves and the New Hartford, NY store We are by all accounts frustrated and angry about this. We expected more from Home Depot and are strongly considering taking our business to Lowe's. We are going to be remodeling our bathroom this fall and expect to spend a fair amount of money- but at this time our feeling is that Home Depot does not stand behind their advertising and we have gotten nothing but a run around. I certainly hope someone can expedite our rebate (6 months seems ridiculous) and restore our confidence in Home Depot.

filed for a $60 installation rebate with home depot and got every answer you have heard when I called and finally was told it had been lost and to refile by computer and received a card saying the time had expired or something to that effect. I hope Lowe's puts home depot where they should be and that's out of business. Their customer service in their stores is horrible

I am another victim of the Home Depot KraftMaid kitchen cabinet rebate scam. I was to get $750 in rebates by purchasing over $6000 in cabinets, the installation, an appliance and a sink. I was aware i could have purchased some of the items cheaper, but actually thought the rebate was legitimate. I have sent the rebate information twice, both time it is lost, and have been told repeatedly I will get a check in 15 business days. I sent the first rebate submission 12-1-08, and notes of every call I have made.

Frustration and time consuming to keep pursuing this. They tell a different story each time I call. I just want my $750 rebate as promised.

I purchased 2Storm door and 2Entry door total cost with instalation over 3thousand Dollars dated 04jul08. i was given rebated form should be submitted after installation for amount usd 596.00. doors were installed on 21Aug08 and right on next day i submitted rebated form. after 8 weeks i received a lettr your claim is denied because record shows that door has not been installed.

I contaced the local Home Depot and showd that letter which i received by mail, Home depot staff checked and said their record shows door has beeen installed and rcvd all payment and suggested me to contact rebate center on phone. When i called on No 800 recording message says nbr have been changed call on nbr 866. dialed new nbr and i was on hold 55minutes and no one came on phn and i hang up. I called again after 2 weeks i was on hold 80minutes nd no one came on phn.

third time called after on month and finally some one came and i gave my purchased order no and explained. all he said i am sorry that company is bankcrupt pls resubmit on address Miami fl 33102. Again i submitted on new address 3month ago but result is same. last month i called again and asked about rebate refund, ist he put me on hold and after 10 monutes came on line and said old company is no longer resubmit with us, i explained i resubmitted with you, again he put me on hold and after 30minutes line disconected. I am writing this because i am like other customer very frustrated and unfare with customers

My friend and I both bought Magic Chef Keg refrigerators on Nov 22, 2008 at different Home Depots. We both submitted our $50 rebate forms and documentation immediately after purchase. Now we check in March and they show no record of either submission. Mailed from different locations and both were lost. I have been referred to the same Miami special processing address to mail my copies to that other people have referred to on this site. No confidence that I will ever get my $50. No longer a happy Home Depot customer. Will buy at Lowes or Menards.

Purchase kitchen cabinets where in there is a $750.00 rebate for the products I purchase. Submitted my rebate forms to Home Depot in Texas. Kept calling because never could find rebate information on line only to find out that the company at that address went bankrupt. contacted Home Depot again only to find out now I needed to send the same info to Miami, FL. during the porcess of making copies of the infor because I sent the original to Texas, some of the numbers were not copied. Now I am told my paperwork is invalid and a supervisor has to approve my paperwork. Even though I suggested I could go to the store and have them print copies of the original paperwork.

Purchased $2000 in appliances to obtain rebate for $65 on delivery with purchase of $299 appliance. Qualified.

Submitted rebate on line as person option 1 of submission. Called 3 weeks later and was told the rebate was recorded but would not be sent out. Told me they were the NEW processing center in Miama (not El Paso as on the form) and that they would need all documents mailed - and the rebate would be processed in 6 weeks. I took my paperwork to the store where purchased and the lady was wonderful, even faxed the forms for me. We'll see... but after reading all the reports, it will be a surprise if the rebate comes. Time for a CLASS ACTION. I'm sure there are countless stories untold because they don't know how to find this site.

Damage - reputation of a business. It is apparent that this rebate center is a master at deceitful practices to withhold money promised by Home Depot.

On 11/20/2008 I purchased 26 batts of Owens Corning R-30 insulation at Home Depot in Beaverton, OR. (Total price of $1307.02) I mailed the original UPC symbols, original cash register receipt (with purchase price circled) and completed rebate form to: Owens Corning PGE Consumer Rebate, Attn: Julie Keller, Sales Support 1-A, One Owens Corning Parkway, Toledo, Ohio 43659. This was mailed well before the 12/31/2008 date for them to recieve the forms. I was to receive three $30 Home Depot gift cards.

Attempting to contact a body at Owens Corning, Mark, at 1-800-438-7465 said they only send the rebate requests on to the chain at which the product had been sold. He gave me a number for Home Depot rebates, which was out of date. Finally called 1-866-430-6081 and talked to Alex and then Alex's boss Leo. Leo said he would as a one time favor follow up on this within three business days. I was suspicious, as he hadn't even gotten my phone number until I forced his to write it down. Four business days have passed and when I called back the person who answered does not know of a Leo.

I am now given an address and told to resubmit the forms and wait another 6-8 weeks for them to process it and another 1-2 weeks to receive the rebate. After seeing the results of others on this site, I realize that would also be futile. I WANT MY THREE $30 HOME DEPOT CARDS!!!!!!!!!!

After making the required special order cabinets,appliance, and sink purchase I submitted a rebate for $500. Home Depot Rebate center sends me 1/2 rebate of $250. After hours of calls I was told they did not receive ALL the receipts so they gave me credit for what they had, which is a lie because I purchased everything on one order. In other words, all the items were on one receipt so they lied about missing a receipt for the other items.

I re-sent everything to a different Home Depot Rebate center in Miami per their request and they lied again saying this time that they did not receive the letter. Fortunately I sent everything the 1st and 2nd time through U.S. mail with delivery confirmaton (cost me 7 bucks so far for a free rebate!) and have proof that they received it both times. No resolution as of yet but I might follow the other person's complaint on this site and file in small claims court.

$500 paid out of my pocket and no rebate as agreed. So far I am out the money and since I made the purchase on my Home Depot card I have incurred interest since December 2008.

What I experienced trying to obtain my Home Depot rebate for $500.00 after spending $6,000 on kitchen cabinets, is so DEPLORABLE that I can't bear to get into it. The Kraftmaid/Thomasville offer insofar as it concerns my rebate is BOGUS!!!! For every item outside the cabinets listed on the offer, you would receive $250.00 back. I special ordered kitchen countertops and a sink (so, $500.00) and they told me twice they had no information. The first time they said the rebate center in Phoenix went bankrupt and I should resubmit it to El Paso, Texas. Again, it was signed for and they insist they have it and I should receive it soon. That was 6 weeks ago and I know I will never receive it. They are bastards and I intend to bring it to court as I have already contacted the Attorney General in my area.

6.50 twice for return receipt on the submission, various phone calls from cell and home phone. I paid the credit card off in full and closed my account as well.

I am another victim of HomeDepot rebate scam. My #59.00 appliance delivery refund request met every requirement & filed on time in august 2008. Three or four times my Check is in the mail. All the excuses that I have read from others have also been told to me! The Ohio Attorney General is now on my case. Does anyone know the phone number for Carol Tome-Chief Financial Officer at Home Depot? Or maybe the CEO? LOWES-HERE I COME!!!

On 6-12-08, I purchased a $3524.26 shed.Home Depot offered a three hundred dollar rebate ($100 for every $1000 you spend)on this shed. I received all the information and the rebate form in the mail, along with the address, receipts and instructions for obtaining my $300 rebate. I was sent a $59 rebate check thanking me for the appliance I had purchased. I returned the $59 rebate to the rebate center and a letter explaining the situation. Again, I received another $59 rebate.

I e-mailed the customer service center at The Home Depot and was told to contact the rebate center because there was nothing they could do. I called and called only to get the run-around. I was told to go to the Home Depot store and call. After explaining the situation with the sales associate at special services ( which is where I purchased the shed), he dailed the number and put the phone on speaker. We spoke with a lady named Carla on speaker phone. Carla stated she would look in the archives to find the rebate form and for me to call her in three days. The number she left was a vioce mail of a male, wherefore, I left numerous messages and, to this day, received no responce.

I then wrote the manager of the Home Depot, where I originally purchased the shed, and sent him a copy of all the e-mails, letters, receipts, and even the check, in hopes to get some responce. This was on 11-17-08. I have not heard one ioata of a peep from anyone, to this day , at the Hope Depot. I have concluded, with all the wasted time and effort, the only choice is to contact Action 9, a local TV station that handles consumer complaints and expose the culprits on national television. This will serve them right.

Nov 28 2008 I bought some house paint with a 30% off rebate after two months went by and still no rebate,I started calling the store with no luck. First number that the store gave me was P. Paling, left my name and number almost everyday and never get a returned call. Called the store back, they said try C. Skilling. left my name and number with him as well, sill no returned call.

After 3 months now and $6.00 in long distance calls still no rebate for the paint. Call the store back Feb 23 2009 and there going to have someone call me, but agian, still not even a call back. So, three people I tryed to contact in the last three months, and not one returned call.

Alot of wasted time on my part, just wondering what would happen if I did make a payment on my account for three months. Very unhappy with Home Depot in Windsor, Ontario. not for the money, just the thought of not caring. Best Regards

Bought LG washer in Octorber 2008. Paid $65.00 delevery and was told there was a $65.00 rebate. Submitted form in Oct. 2008 and followed up numberous time and was constantly told didn't have correct information on rebate for. Jan 2009 have Home Depot, Orange City, FL, resubmit rebate form from them and as of Feb 2009 no response for rebate. Check on line and still shows missing information. Told that orignal rebate company went bank bell up. Still waiting. Will never by anything from Home Depot again even though store did what they could do to help. Someone needs to look into the problem.

I just wanted to to say to all the people that they can go on line and file the rebate, and i have never had any problem with them about rebates. So maybe they should start going on line to file the rebate. Much faster and safer.

purchased major appl and was supposed to receive rebate for delivery. ordered over phone as had talked to assoc. earlier. purchased 12/03/2009 as of 2/10/2009 still have not received receipt. have talked to angela my wife talked to man in applliance. have talked to janice heather jose and still have got no results.

stole my money

Purchased Scotts Lawn Products in Sept.2008 with a 20% rebate on sale of $200.00. After 4 months and several excuses from Home Depot Rebate Center I still have not rec'd rebate for 108132 promotion. I trusted Home Depot to honor their promotion. Guess they will pay for it in another way. (less business from the people who built their business) Shame on Home Depot in these difficult times.

Have now sent my rebate for $250 3 times and have mailed it twice. Home depot states that they are in the process of switching rebate processing companies and can not find my submissions. I have been told just to resubmit or wait up to another month until it all gets straightened out. It has now been 4 months and no letter, call, E-mail ect. This has been the worst service ever with almost 2 hour hold times to talk to someone. I will never shop at home depot again.

I bought a refrigerator with a $50.00 delivery rebate on Dec.1st. 2008. I mailed info on Dec. 3rd. 2008 for rebate. No response. Phoned on Jan. 22 2009. Claimed they have no record.I refuse to re-submit as it appears to do no good per 57 other complaints. Will go to Lowes next time.

RE: Energy Star Appliance Rebate Promotion Purchase date - 7/4/2008 On 7/4/2008, i purchased $11,544.05 worth of appliances. Once of the reasons for using Expo for this purchase these items, was to take advantage of the rebate. On 7/9/2008< i submitted the form on Home depot's online rebate form. I was informed that I would have my rebate in 8 weeks. On 10/22/2008 i spoke with a rep and they advised me that the $750 gift card was approved and that i should receive it within 30 days.

On 11/18/08, i called again and spoke with another rep, they advised me that I should have the card in 10-14 days. On 12/2 i again spoke with another rep, and they had a internal glitch and that i should have the cared in 15 days and it was approved. I again called on 12/22 and was advised that it was mailed that day, and I should received it in no longer than 30 days. Today, 1/21/2009 marks 30 days and no gift card for $750. As well it marks 6 1/2 months since the request was sunmitted on-line.

I would like home depot/ expo to honor their promotion and forward me the gift card that I am due. between myself and my partner, we have spend close to $100,000 in home depot stores. I would also like an explanation as to what tranpired and why i cant get a straight answer. This is not an acceptabel business practice for any business and would make me reconsider continuing my business with them.

send in for a rebate. was told they did not have any record where i brought it. cannot get anywhere with the customer service.

I work for the home depot rebate center, half of these complaints are ridiculous. We get hundreds of thousands of rebates in the mail and online, it is impossible for every single one of them to go through flawlessly. Most of the time the sales associates at home depot will tell the customer that they are eligible for a rebate on a specific product, when they are not. It then comes down on us to clean up what some ignorant store employee messed up.

I assure you that 98% of rebates will go through without question, and the issue regarding sending in a copy of your receipt to clear up an error is well within reason. I didn't keep a copy of my receipt for the $4000 worth of appliances I purchased You don't deserve a rebate if you lack the sense to make a copy of such an important receipt...it states on every rebate form ever printed to make a copy of your information. Take the 2 minutes to read your rebate form, and stop your whining about how Home Depot is so unfair.

we recently recieved a 10%off coupon for storewide purchases up to 2,000. we usually always go to lowes, but with the ten percent off coupon we decided to try home depot. when we checked out, to our dismay we were not allowed to use the coupon unless we had a home depot credit card>which we did not! There is no place on the coupon that says it cannot be used unless it is with a company card..very misleading..we drove 45 minutes to the store in tyler tx.

my husband then decided to only buy the leaf blower and none of the other tools he was about to purchase..It is the old bait and switch game. Lowe's has been exceptional in every area from coupons to rebates, to returns> and no, we do not have a Lowe's credit card and have recieved coupons up to 20%off>

this episode ended any desire to do business with home depot in the future. PLEASE MAKE IT CLEAR ON THE COUPONS SENT OUT TO HOMES THAT A HOME DEPOT CREDIT CARD HAS TO BE USED WITH THE OFFER!

WE DROVE 45 MINUTES AND THAT WAS TIME AND GAS..ONLY TO FIND OUT WE COULD NOT SAVE $200 ON A PURCHASE OF $2,000. We ended up not buying all the things we had planned. It was frustrating, when we could have gone to lowe's right down the street, but we were lured with the fake coupon...wrong wrong wrong!!!!!!!!!!!!!!

My husband and I purchased a GE Gas Range in November 2006 from Home Depot. They were promoting a $55.00 delivery rebate. I submitted the information in December 2006. I am still waiting for the $55.00 after resubmitting the information via fax and online. We purchased a GE Refrigerator to match the stove in February 2007. We received the rebate with out any issue.

In April 2007 we purchased a GE Washer. Home Depot was still advertising the delivery rebate of $55.00 as well as $25.00 gift card. The information was submitted on line and via the mail. It has been 16 mos after upteen phone calls and emials and faxes.I have yet to recevie the rebates!!!!!!!! I will never ever purchase another item from Home Depot. A company of their magnitude it is very disheartening...... I have spread this information to my family memebers,co-workers,church members and to total strangers.... LOWES HERE WE COME!!!!!!!

Purchased a Tuff shed on 4/24/08 and was going to paint it myself but the salesman said they had a $300 rebate if they painted it when they installed it. I have sent them all the required information twice and have called six times and they say they will look into it. I have never had so much trouble getting a rebate back from any other company. I will start shopping at Lowes!

Mailed in paperwork for a $59. rebate on shipping for a freezer. Rebate was good if purchase, including shipping, was more than $299. The total purchase was $308. Purchase was made April 14, 2008.

Received six letters from Home Depot saying I'm not eligible for rebate as purchase was not over $299. I have continually sent responses but to no avail. They won't send the $59.

Three weeks ago, I purchased a new Maytag washing machine from Home Depot. At the time, there was a Maytag-sponsored promotion, wherein rebates in the form of Home Depot gift cards up to $250 would be given to customers making qualifying purchases. I made the purchase (which I would have done even without knowing about or participating in the promotion), submitted the rebate request online, and received a $25 Home Depot gift card in the mail on June 10th, 2008.

On the following Saturday (June 14th), I went to Home Depot to make a few small purchases and attempted to use the gift card to pay for them. Apparently, the card has no balance on it. The cashier had to remove the sticker over the PIN, so it was more than obvious I had not used the card until that moment. Still he could not get the card to work. Not even a call to the manager could do any better. I was told I had to contact the card issuer -- which was HOME DEPOT. The card is apparently worthless.

The card is worthless. The promotion is bogus.

how are you suppose to get a rebate on line if you cant find the correct location to file a rebate. I have wasted over a half hour looking at the web sites and getting run around. That is why you cant get a rebate. it is like the scam on winning a computer, they wear you out so you give up

I bought 11 gallons of Bher paint on Martin Luther Kings Birthday Sale on Jan 17 2008. As of today May 23,2008 I hve not received my rebate It's only $55.00 but every little bit helps. I called and emailed and was told they did not have enough information reguarding the sale,even though I sent the original receipt and rebates forms to the address on the form.

Last July (07/12/07) we purchased Thomasville Cabinets totaling $11,865.06 for our home. We were told by our sales person, Linda Jarvis (LJ94R), at our Local Home Depot (Store 6324), 6335 S. Florida Ave., Lakeland, FL 33813, that we would qualify for a Home Depot Gift Card with any qualifying in-stock and/or special order of kitchen cabinet purchase. The form states clearly the offer was valid for purchases between 7/12/07 and 8/5/07, and that purchases of $7500 or more would get a $750 The Home Depot Gift Card. We originally submitted all the information on line as requested. We waited for our gift card to arrive. Nothing happened, so my husband went to the store and Linda called for him (as he is hard of hearing). They said they had no record of receiving our request, and we should try submitting it by mail. I do not know who she spoke with. My husband had copies made of all the required paper work, the paid receipt, the copy of the rebate form, the detailed copy of the cabinet order, each piece down to the hinges. He then took it to the post office, mailed it Priority Mail with signature confirmation, at a cost of $6.70 This was received at their Phoenix AZ office on December 24, 2007, signed for by T. McCann. Again we waited and heard nothing. My husband attempted to contact him through e-mail. On 1/31 we received an e-mail reply from Jennie H9221 asking us to again submit all the information and this time send it to the Customer Service Dept., PO Box 52901, Phoenix, AZ 85072.

He again had all the copies made, went to the post office and mailed it priority mail with delivery confirmation (cost $5.25). The confirmation came back as being delivered on 2/04/08. On 2/19/08 we sent e-mail to Jennie H 9221, asking her to advise us on the status of our rebate. We received an e-mail on 2/21 stating that we did not provide them with enough information! WE have submitted all our information three times. They have every detail possible. What kind of game are they playing?

My husband is retired but does handyman jobs for people as a way to supplement his retirement. He has an account at our Home Depot and buys his supplies there. However, if this keeps up I suppose we will have to be shopping at Lowe's. I don't think we are being unreasonable by wanting a rebate that we are clearly entitled to. IF THERE IS A PIECE OF INFORMATION MISSING, THEY SHOULD CALL AND ASK A SPECIFIC QUESTION, AND MAYBE WE CAN GET IT FOR THEM INSTEAD OF ALL THIS HASSLE. We are out $750.

In Nov 2006, I purchased 4 appliances with 2 rebates due ($2000 purchase). I received the delivery rebate and called on the appliance rebate many times. Got many different answers. Not in their system, not purchased during promo time, can't find the promo mentioned, etc, etc. Finally, after 1 year of phone calls & visits to the store itself (they could not help either), I received a $75 rebate, instead of $250. I am really not happy that Home Depot makes sales by offering these rebates but can/will do nothing when they are not paid. What good are they? Seems fraudulent to me.

I also bought 12 gallons of Glidden paint on 5/20/07 at $403.11 with a 25% rebate due ($100.77). On 9/20/07 was told it was still processing (new company took over). Today, 1/27/08 still checking on rebate status.

I purchased trex decking at the Home Depot. My total was $1726.56 and at the time they were offering a $50.00 rebate for every $500.00 spent. but I was not even told about the rebate at the store. I found out at home online. The purchase was on 06/01/07. I downloaded all information and forms online and mailed on 06/02/07. It is now 01/13/08 and after many phone calls and promises from at least three different supervisers, I still have not received the rebate. I was told I did qualify? The home depot just lost me as a customer. Do yourself a favor and shop someplace where they value there customers better.

We purchased Glidden Evermore paint for the exterior of our home during the Home Depot 2007 Memorial Day sale. The TV ads boasted 25% off all Glidden Evermore paint. No mention of rebate. It wasn't until we got to the service counter to pay that we were informed it was a rebate and not cash register discount. We purchased the paint and supplies anyway, because it had taken us three hours to collect everything. Our total purchase for the day was $1218.60; $294.86 was eligible Glidden Evermore paint. I filled out all of the forms and sent them in with UPC seals from the paint, well before the June deadline. In September I called because the rebate card for the ladder we purchased at the same time had come, but nothing for the paint. They said it wasn't in their system, and they couldn't find the campaign I was talking about. They said they would resubmit and it should arrive soon.

In December I received a letter telling me our receipt was dated prior to the promotion, and the upc seals were not sent. I called extremely upset, I don't have the upc seals. I sent them in June. They said it had been sent for the wrong campaign and they would correct the situation. It is now January 2008, and still no word. Our rebate was supposed to be for $73.72. We are eight months waiting for something which could have been resolved the first time by sending us a $75.00 gift card and apologizing for the delay. We are looking at updating our house, and as it stands now, we won't be going to Home Depot for the supplies.

I have spent hours filling out forms, making phone calls, and being lead on a merry chase. It is beginning to look as if Home Depot is using the rebates as a way of luring in customers with no intent to pay, or to make it so difficult as to make people give up. We were going to use the cards for other projects which have had to be put on hold because of the delays.

I had an Insulation Rebate for $500.00. I sent in the receipts and received $100.00. After several calls and emails, was told to fax again. Finally received another $300.00. They still owe me $100.

We bought a building that we intend to use as a cabin, built by classic manor, that we were told we would get a 10% discount on if we bought by a certain date. We bought the building, had it installed, and it was paid for in advance. Sent in the proper forms and were advised the rebate was being sent. It didn't come so we called and was told it was sent to our previous address. I gave them the correct address and were told it would be sent again. this has been repeated over and over. I went to the store and the assistant manager tried at least three times to get them to send it and was told it was in the mail. This began in May 07, it's now Dec 07 and we feel they are never going to send it which I would say is fraud..

We need the $1100, plus they owe us to finish the building they sold us. We are still a long way from completion and every dollar is needed.

We ordered a Tuff Shed that had a $450.00 rebate for paint. They set up the shed and paint it and you send in to get the money back. We had sent in the rebate a couple of days after the purchase and have not gotten a check. I called the customer service depatment listed on the rebate center and they told me we did not qualify for the rebate. So I called the local store where we purchased the shed and they were very nice and they called the rebate center. The rebate center had entered incorrect information and it had been denied. So the girl at HD told them all of the correct information and was told it would be corrected and that was in Aug. Still nothing. I called the rebate center and was told we were denied again. I called the Local HD again and talked to special services and she faxed them the correct information in Nov. I called today and they told me another 6 to 8 weeks. I said since I have been waiting since July if they could send me a check? No exceptions.

We had to pay the money upfront, expecting the money to pay off the bill. I have spent many hours trying to get the money owed us and a lot of headaches and feel very manipulated by Home Depot.

In May I purchased insulation qualifying for a $300 rebate that was submitted in a timely manner. After several months only a $100 rebate was received. Home Depot did not look at the second receipt attached as the submission stated you were to use multiple receipts on one form if applicable. After several emails and several phone calls I was asked to fax the receipts which clearly show that a $200 rebate is still due to me.

I have still not receipt the $200 rebate gift card. This has been going on since June, and it is now October with no end in sight. Undue duress and financial hardship have resulted.

When I initially purchased the $539.00 dishwasher I was assured that this model at this price qualified for a rebate Gift Card. I meticulously submitted all my documentation and waited for my gift card. Many weeks went by, and a letter arrived stating that I did not qualify for a rebate. A call to your affiliate and I was informed quite simply that it was not processed by THEM correctly and a gift card would be arriving soon. I received another letter from them, again stating the same thing. Another call to them (Daniel #9062) they revealed this time that my appliance DID NOT qualify for a rebate.

Curiously, the back of the rebate form specifically states: Buy any major appliance $497 to $746 and get a $50.00 gift card, as well as the salesman presenting us with the appropriate rebate form to submit.

i am still without my rebate despite numerous calls and 2 alleged stopped checks

Received an email 10 MONTHS later stating the gift card had mailed. By then I had moved. I called the customer service number with my rebate and submission number and they told me there is nothing they can do, my rebate record was too old and was not accessible. To top it off, the stainless burners have already rusted and the holes shoot flames out of them, the grill is unusable.

I purchased $4100 of appliances from Home Depot, it was a disaster from the start. The dishwasher was ordered in the wrong color but I noticed it before the order was placed. I was told it would be 10 days, it turned out to be a 21 day wait. I did complain to the acting manager and insisted that I be given a loaner fridge or my money back. He delivered us o fridge the next day. I told him that the rebate was going to expire in a couple of days and I was concerned that the appliances would not be delivered in time to get the UPC codes for rebate submission. The appliances were delivered the next day, 2 days shy of the rebate expiration.

I gathered all my paperwork and submitted the rebates directly to the post office so that I was sure they would arrive on time. I receives a check for $55 for delivery rebate and a gift card for $125 but have not gotten anything for the other rebate that I am entitled to, but now they say that they received no other rebate information so they are finished giving me my gift cards. I would advise that you go elsewhere to purchase major things or special-ordered merchandise.

I was supposed to get back what I paid for (delivery and hauling away your old stove) but they said it was past the 60 day period. There is nothing in their rebate program at all that states you have to send it your paper work within 60 days.

Home Depot owes us a $25.00 Gift Card!

The cost of the washer/dryer was only attractive with the rebate. Without it, I feel it was an over charge. Besides, there are too many complaints from customers who never received their rebates. It's hard to believe that many letters was lost in the mail. Are we to believe that the postal service is that incompetent?

I have yet to get any rebate money back. I have an unsecured dishwasher. I have a hole under the oven that I have to pay a cabinet maker to fix. I had to spend 9 hours modifying my cabinets to have the range fit in. I was without an oven for three days and a dishwasher still.

more chance of flying to the moon it seems...say I have not sent correct paper work..we sent what we were told to by sales clerk in store.

Rebates center blames store for not telling us what was needed..store blames rebate center saying not their fault !!

Seems alot of people are having so many problems getting abck rebates..what a swizz.

I got an e-mail saying the rebate was being processed, but never received it.

I didn't realize I never got it until I started going over my end-of-year records, and called the rebate number. According to THEIR records, they sent it out 8/18. I was told, very specifically, that they will not re-send checks after 90 days. They offer no proof that they sent it, and say it's not their fault if the mail got lost.

So, I'm out the $55. Time to start buying at Lowes.

I was denied the $400.00 rebate

I have spent 12 hours over six months trying to get a 20$ gift rebate from june 2006 processed. they ahve lost the form twice. Once it was faxed from the store.

I spent over $14,000 at Home Depot during the course of my kitchen remodel, and submitted paperwork for 2 rebates. 1 for appliances that would total $100, another for the cabinets that would be a gift card for $500.

I was denied the $100, because Home Depot claimed that it was not sent within the qualifying time frame, and the purchase was not made in the qualifying time. When I told the local store's expediter, she personally gave me a $100 gift card.

I was told the $500 gift card was sent on September 28, and that it would take at least 30 days to arrive. By November 8, I still had not received it, and so emailed the online rebate center. I was told the original one would be deactivated, and that a new one would arrive within 14 business days. That one also did not arrive. I called them, and was told that my address was not correct within their system, and that is probably why the transaction had stopped processing. She assured me that the card was surely on its way.

I emailed again on December 18th, and was told that the original card they sent had a zero balance, so the resubmission was cancelled.

I never received the card. I am an honest person, and have no criminal record, yet I have been spoken to with suspicion and definitely not with any apology by the service associates. I live in a condo with a locked gate and a locked mailbox that only I and the mailman have access to.

This is very irritating because I could have saved money. They were fast enough taking my money - but will not honor their word at all.

Home Depot sold me appliances and SPECIFICALLY told me how much rebate I would receive based on the transaction. Home Depot even filled out the forms for me with all requested documentation attached. 3 months and still waiting. Rebate was suppose to be $100. Company states $0, then $100, and now $50, depends on who and when you talk to somebody. I give the rebate company information about what I was formally told by other employees and they claim that nobody by 'those' names ever worked here. Whatever.

Home Depot told me it would be $100. I call Home Depot and they don't care, they tell you to call the rebate company. It's really all a rip off and based on consumers giving in to Home Depot and the rebate company - so the majority of rebates probably go un-paid.

Never heard from them. Invoices were sent separately with copies of the receipts & rebate form. 2 went Arizona for the appliances, one went Nevada for the delivery reimbursement. They all were in large manilla envelopes because of the 7 page invoices. How can they get lost unless no adress actually exists. My husband works for the postal service and I am a guidace cslr. WE know the postal service will do their best to deliver and I am well trained in form filling out. This is the second time this has happened. My father in law had this problem also and never pursued it.

I purchased $7,000 of cabinets from Home Depot and I abided by a rebate offer to receive a $500.00 Home Depot card with my qualifying purchase. I completed the forms, mailed them in before the deadline and began checking the homedepot rebate status list weekly and even checked in with the homedepot customer service counter at my local store.

Then I received an email from the rebate center stating that I did not qualify because I didn't meet the deadline for this specific rebate. I am holding Home Depot accountable. I refuse to be scammed. I followed instructions and mailed it in plenty of time.

I purchased a tractor on which there was an advertised rebate offer of a free cart. When the tractor was delivered, no cart came with it. I called the store and was told it was a mail in rebate offer, which I was not told at the time of the sale or when I scheduled delivery. That was about 6 months ago. The cart has never come. I have made countless calls and been rerouted by Home Depot countless times, and everyone says they cannot help me.

I received a card in the mail that said to contact Home Depot via email, which I did, twice, with no return emails. No resolution, and I have no idea where to turn now.

The tractor was purchased as I was installing a new yard and landscaping on new construction. Without the cart, I had to move tons of dirt and landscaping stones by hand and in a wheelbarrow. At this point, with the landscaping done, I don't need or want the cart. But, it was supposed to be a $200 value, and I do not think it is right that any company can sell a product with a rebate, then never deliver on the rebate.

I made a purchase of a washing machine at home depot that boasted a $25.00 gift card. After not only sending the original information for the rebate card i had to send copies 9w eeks later only to get a letter in the mail to say they were not going to honor the rebate. Have you ever tried to contact a customer service person at the Home Depot Service dept??? Seems like a scam to get the consumer to buy there products. Time to shop at Lowes I guess.

promo.

Initially, I purchased a refrigerator on April 30, 2006 at the El Monte, California store. Based on the advice from store personnel, the refrigerator delivered was wrong and I had to purchase another model. This was on May 7, 2006. I mailed my paperwork in to the address as noted on the form the next day, May 8, 2006.

My decision to purchase of this product was based upon your offer of a mail-in rebate of a gift card and reimbursement of the delivery fee, which I received. It is my belief that the purchase of this product (as advertised) and compliance with all of your rules constituted my acceptance (acceptance) of your offer, thus creating a binding and enforceable contract.

I have performed my obligations under the contract. I paid the full purchase price and proceeded to fill in the rebate form provided by the store. I included all information

requested to process my rebate. Now, I just received the typical rejection of the gift card because the excuse stated that it was not postmarked before June 12, 2006. A damnable lie that leads me to further believe that this whole rebate industry in a conspiratorial fraud on the consumer. Not only will I never purchase anything with a rebate attached, I will not patronize Home Depot on principle as I refuse to be cheated.