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Home Depot Lawn & Garden

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Anne of Santa Barbara, CA December 9, 2008

Anne of Santa Barbara CA (12/09/08)
Hi! I went to Home Depot to buy a Christmas cactus yesterday, Dec 8th. They have a lot of Christmas greenery so I assumed they would have them, lots of colors to choose from and the price is usually really good @ Home Depot. Well, they didn't have ANY for this Christmas season! The clerk in the garden area said the new store buyer didn't order ANY! I was really surprised and disappointed because they have carried them in the past. I ended up going to a local nursery and bought exactly what I wanted, a beautiful white Christmas cactus for a great price.

I've read other 'complaints' regarding Home Depot, and I too have experienced not being able to find help - where are all the employees? The store is so big and impersonal, so the smaller hardware stores, nurseries, etc- are so much more of a postivie shopping experience all around.

Donald of Lake Placid, FL December 4, 2008

Donald of Lake Placid FL (12/04/08)
We bought a 5 piece dinette set. We have it in a sun room where it never gets wet, and the floor is covered with good in-door out-door carpet. All of the plastic pads that are on the leg bottoms have broken off, making it useless, except on cement.

We have nowher to use it, and i am not sure if we should. Home depot should make this right with everyone.

Cleve of Alcoa, TN November 14, 2008

Cleve of Alcoa TN (11/14/08)
I had over 14,000.00 of wooden fence installed by THE HOME DEPOT. There was very poor workmanship. I had to call the builder back several time for cutting-corner. Still there are issues from improper installation. Also, 'the premium, deluxe wood should last 20 to 30 years, is falling apart in less than 6 months. I call and they, The Home Depot says don't worry you have a 3 year warranty. Imagine that?

They have sent someone out when I am not not here. The Guy replace about 4 boards and brags about getting 200 for replacing 4 boards. He has been back twice and not touched the heavy damaged areas. He does not call before he comes and I have not been here. He gets someone else to sign off he was her. The last several times I have called no one has responded.

One gate will not open at all. It is sunken down into the pavement. The other 2 gate stick together each time it rains and will not open. Nails have splits the wood around the gate and attempted to be fixed by adding multiple nails near the cracks. Some of the boards were nailed in cracks in frame and the boards were hanging loose. One of the cross frame 2/4s is broken, soon the whole panel will fall.

I am so disappointed in the labor and the product. I was told this product was better than the do-it-yourself product from Home Depot and was made of material that was softer and did not crack. The gentleman next door has a cheapo fence and it has been in great shape for years.

Susan of Milford, CT November 11, 2008

Susan of Milford CT (11/11/08)
rusted and 2 burners do not work. I want a replacement. How do we work this out?

Emmett of Twentynine Palms, CA November 8, 2008

Emmett of Twentynine Palms CA (11/08/08)
I have no complant about the company, the patio set we have, Calabria 3pc balcony Set, one of the chairs is missing the weld on the cross member of the seat. I have pictures but don't know where to send them. We purched the last set from Home Depot so I'm sure that they can not replace it. Please advise. Thanks

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