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Sony WebTV

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Jacqueline of Bronx, NY, writes:
It has been a little over a year since I have purchased a WebTV Sony Unit. On Sunday morning I turn the unit on and find a message indicating that I should contact 1-888-772-7669 for repair or replacement of my unit.

I contacted the number and was asked to unplug the unit and plug it back and try turning it on. It failed and the message remained, I contacted Sony and they convinced me that the unit needed repair. I wondered what could have gone wrong? I expressed my dissatisfaction, and stated that this whole ordeal was ridiculous and the person on the other side of the phone, laughed.

It will cost at least $100.00 to repair and the cost of the unit is close to $150.00 - 200.00. I will not waste another penny, nor will I recommend that anyone invest in such an unworthy item also considering that monthly service charges are $25.00.

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