Panasonic LCD TV

Panasonic • Cameras • DVD Players/Recorders • LCD TVs • Microwaves • Other TVs --- News • Panasonic Offers Replacement Lamps for Some LCD TVs

Ricky of Frisco TX (04/23/06)
I, like thousands of other consumers, have purchased a Panasonic LCD/rear-projection television (PT-60LC13) and was advised by Panasonic that the lamp life in the set was 10,000 after only 18 months the lamp has exploded and costs 300 to replace. The life was nowhere near 10,000 more like 1,200 hours. If Panasonic had been honest and not deceptive in the product literature I am certain that myself and thousands like me would not have purchased this TV. No One in their right mind is going to spend 300 per year to replace a lamp in a television.

Based on thousands of complaints that I have read on-line this is far from an isolated incident this is flat out theft. I would never be able to lie about a product just to sell it and this is exactly what Panasonic has done. Here is an on-line petition that lists over 2400 people who have had the exact same problem.

Michael of Bridgewater, NJ April 20, 2006

Michael of Bridgewater NJ (04/20/06)
Purchased the pt-50lc13 tv in Jan - 04 for my basement. I rarely use the TV except for about an hour a day. The TV was no longer working. The company told me I need a new Lamp. 2 complaints 1st is obvious...why is the lamp burning out so fast when the company said it has a life of 10000 hours. now I have to pay 300. to replace 2nd - They told me if I order a new lamp and that doesn't fix the problem, they won't allow me to return it for a refund. This is just outrageous... needless to say, I will never buy from Panasonic again.

Michael of Durham, NC April 14, 2006

Michael of Durham NC (04/14/06)
Panasonic LCD projection TV PT-50LC13. Bulb defect. I'm just adding my name to the number of people complaining about these bulbs. Panasonic rates them at 10,000 hours but in my case both lasted about 1000 hours. They then charge 300 for a replacement bulb. The product is obviously defective. I and others have notifed Panasonic about this.

300 per year at this rate to keep replacing a defective product.

Annmarie of Jackson, NJ April 5, 2006

Annmarie of Jackson NJ (04/05/06)
We purchased a 37" Panasonic Plasma TV last year for Christmas, right after one year the TV broke. We called Panasonic and they honored the warranty to fix it for free since it was only a few weeks past a year. The TV went to the repair shop and was there for over two weeks after much aggravation we finally get the tv back only to find it is worse, now the tv is totally dead. We call Panasonic and we all agreed that the tv is a lemon and we would get a newer model.

We were offered a 37" for an additional 600.00 and a 42" for an additional 900.00. We decided to go for the 42". We sign the contract and gave our credit card information, our card was charged 900.00 over two weeks ago and we have not heard from Panasonic since, despite numerous phone calls and emails to 3 (yes 3) different people!

Panasonic needs to reimburse us our money for all this aggravation, the fact still remains we originally paid over 2,000.00 for a tv that lasted only a year and now we have been without a tv for over 2 months and gave them an additional 900.00 and paying interest on this. We want our new 42" tv delivered and want our credit card remibursed for all the aggravation during the past two months.

Albert of Lake In The Hills, IL April 4, 2006

Albert of Lake In The Hills IL (04/04/06)
I purchased pt-50lc13 TV in July of 2005 and bulb is already gone (April of2006). Panasonic should be responsible for replacing this bulb. I can't belive they are getting away with such ripoff. I paid 2700.00 and I have to buy bulb for 300.00, which might lest next 3-4 months. What next? Should I buy one more, and another and another.......This is good business for Panasonic.

David of Oakland Park, FL April 2, 2006

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