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Rachelle of Thornton CO (03/08/09)
I have purchased Mitsubishi Wide Screen TV in June 2007, it cost me 3000.00. I have had to put in for the warranty for the lamp January 2008. It is now March 2009 and the lamp has gone out again. I work Mon - Friday 8 - 5, and hardly watch the TV since we have one in each of our bedrooms and use the TV only on Saturday night for Family Time, which is only approximately 3 hours. This lamp cost 300 and I don't see why I would have to replace this lamp every year, especially when we hardly use the TV. This needs to be recalled immediately and replaced with a better TV for buyers!!!!! There is alot of complaints I see on this lamp!! Please somebody help!!!!
This problem is cutting into our family time. With working and school through the week our family is limited on time together until weekend night. Without the TV our movie time is gone, we don't have money to go out to the movies, or other activities!!! Stephanie of Roseville, CA February 28, 2009
Stephanie of Roseville CA (02/28/09)
We bought a mitsubishi medallion series hd 65 (WS-65613) t.v. about 4 years ago for 1600.00. We are having the same problem with the green light as alot of other people. It started about 6 months ago and has progressivily gotten worse. It used to be that when you unplugged the t.v. and plugged it back in the green light would blink for about a minute or so, now it has been blinking for 4 days and still no power. This is driving me crazy!!! I just purchased a new t.v. becasue I am tired of dealing with this problem. I heard that the blinking light is some sort of power saving device on the t.v. it the part to fix it is like 300.00?? that is crazy. Anyway I just dont understand so many people with the same problem and no recall??? mitsubishi should be taking care of their customers or they are not going to have any in the future... anyway just wanted to vent a little about a very poor prouduct. Have a good day.
Cynda of Ogden, UT February 25, 2009
Mitsubishi 67" T.V. purchased 1-15-07 under 3 year plan with no interest. Bulb has gone out 3 times in less than 2 years. This last time the bulb only lasted 6 weeks. We have had more trouble with this T.V. than any other in our life, and we still ahve 10 months to pay it off. The bulbs are expensive and you have no T.V. when it goes out. There has to be a reason why the bulb keeps burning out. R.C. Willey said to contact Mitsubishi, it was not there problem. We are very frustrated and need to get this resolved. We can't be replacing the bulb every 6 weeks.
Cheryl of Accokeek, MD February 23, 2009
Cheryl of Accokeek MD (02/23/09)
I too have owned a Mitsubishi (Medallion), Projection Television, Model #WS-65713 since 5/2/04 and on 2/22/09 I turned the TV on, only to get the blinking green light. A little short of 5 years ago, I paid 4800.00 for my TV set and this is sad. I have tried everything to get it to stop blinking. I have even called Consumer Relations at Mitsubishi and I got no where? He knew nothing to do but to unplug the TV from the surge protector and plug it directly into the wall outlet. This did not stop the blinking green light. The consumer relations guy could only refer me to a repair technician whom I would have to pay to fix the TV. I called and the repairman wants 89.00 to diagnose the problem and another 80.00 for a trip fee to come to my house. Then I would have to pay for the repair. Thru research on the internet, I have learned that this is not a small isolated problem, but a lot of people are experiencing or have experienced the same blinking green light of death with their Mitsubishi TV's. I am at a loss! I have paid 4800.00 for a piece of junk and I feel like I have been ripped off by Mitsubishi. Do I get this piece of junk fixed and continue to pour money into what seems to be a bottomless pit?
A 63 inch TV that does not work. Stress and anxiety because I have given Mitsubishi 4800.00 of my hard earned dollars for a defective product that they know was not built correctly. Did I mention that we are in a recession and money is hard to come by. Berle of Osprey, FL February 23, 2009
Berle of Osprey FL (02/23/09)
I purchased a WD 52628 DLP HD TV for over 3,500 in 2005. In 2008, the TV became unstable as the unit began shutting down when attempting to access the components such as DVD, HD cable input,et. el. Now I am unable to access any components through the menu and any attempt will send the machine into a shutdown mode. At best I can use the cable antenna input which is basic cable and nothing more. After several services calls by an authorized Mitsubishi repair company in Fl. they recommend replacing the electrical chassis assembly V30 at a cost of 1,600 b/4 and labor charges. I looked at the tech and said you got to be kidding. The labor will be another 400 or 2,000 by the time it would be fixed and a new TV cost about the same.
After several services calls by an authorized Mitsubishi repair company in Fl. they recommend replacing the electrical chassis assembly V30 at a cost of 1,600 b/4 and labor charges. I looked at the tech and said you got to be kidding. The labor will be another 400 or 2,000 by the time it would be fixed and a new TV cost about the same.
I have contacted the company since this product does not fit the rules of merchantability or fitness for a particular purpose since there is some very basic flaws with the equipment and should have been pulled from the market. In defense of the customer relationship department, they have acknowledged my issue and I have sent them the repair reports and am awaiting a reply how they intend to bring the equipment up to marketable standards. To me it is about a loyal customer getting a lemon product, and a expensive piece of equipment that fails to work. I'm retired and the economic loss is significant in view of these tough times. I have a 10 year old 32Panasonic TV that works like a charm if you like 10 year technology. I feel like a dumb consumer who has thrown good money down the drain because of poor engineering on the part of Mitsubishi. They know they got a problem and it looks like the lawyers are circling the wagons by the responses I have read. I investigated the lemon laws here in Florida...but it refers to autos only. Perhaps I can convince the Attny General to take the case on behalf of the consumer if the company is not responsive. Right now I fell like calling the county environmental services to see how much it cost to pick up and put it into a landfill because I don't think Mitsubishi can fix it to work a reasonable time that a expensive TV should last. My last wide screen was a Mitsubish rear projection and it went for 10 years b/4 a high voltage problem had to be fixed. Thought this was pretty good so I trusted the brand and the company that backs it up. We will see if I get the same run around as some on this board and go from there...but I just sick about it...feels like the 35% loss I took in the market and now I'm scraping by. Gloria of Glendale, AZ February 22, 2009
Gloria of Glendale AZ (02/22/09)
I bought a Mitsubishi MITLT46144 Jan. 12, 2008 in Peoria, AZ.85382. Ater 8 months a black line appeared on the left side. I bought the 4 year warranty from the store so since I was in the process of moving I did not call them immediately. In January of 2009 I called and told them about the line. The 1 year warranty from the manufacturer was still good at that time. They told me to call the extended warranty company, Service Saver, Incorporated, Chicago, Illinois 60604. I called and tried to tell me I did not have the extended warranty. I faxed them a copy and they still refused to acknowledge that I had coverage and said they would call me back in 3 days. They never called.
I called again and again was on hold for 40 minutes or so before I got a representative. She told me I had been turned over to the manager and he was looking into the problem and would return the call in a couple of days. NO return call I called again. Same info. I returned to Ultimate Electronics and spoke to Gloria the manager on duty on Sunday and she sent an e-mail to Lyman in Denver and he called the extended service company and then called me. He put me on hold while he made them acknowledge that they needed to fix my set.
About 2 weeks later they sent 2 seedly looking charactors to my home. I was almost afraid to let them in but my friend was there so I let them in. They took pictures of the black lines and said I would hear from the company in a few days. The company never called. I called them after 3 more days and they said my set was not worth repairing and they would replace it with a cheaper Sony that had the same functions and they were going to cancel the balance of my extended warranty which still has 3 years to run. The Warranty was 400.00.
When I complained they said they would hang up on me and I'd get nothing if I did not accept the lesser t.v. so I had no choice but to accept their offer. They are supposed to deliver it today. I will let you know if they do. Also they said my contract said they will no longer honor my 3 years left on the warranty. I looked it up and it does say that. What a rip off. I don't see why they are allowed to sell extended warranties like this and why they don't have to give me as expensive of a t.v. as I had.
I spent 2699.00 for the t.v. and 400.00 for the extended warranty. 3100.00 total and the one they are going to bring me is 1,800.00 on the internet. Cheryl of Machesney Park, IL February 21, 2009
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