Mitsubishi

Paul of Phoenix, AZ January 5, 2009

Paul of Phoenix AZ (01/05/09)
i purchased a mitsubishi 60 tv it has burned out its lamp 3 times in 2 years the tv has been in the shop more then in my home

Virginia of College Station, TX December 25, 2008

Virginia of College Station TX (12/25/08)
Since we purchased out Mitsubishi 73 inch DLP WD-73831 on 11-6-2006 it has been serviced three times. The lamp has been replaced twice, most recently 12-18-08 after 100 days from previous replacement at 290.00 per bulb. The light engine was replaced and covered by Mitsu. after just 4 months of purchasing. We were told if it happened again they would not cover the 2000.00 part. Dealing with the Consumer Relations is a big P.I.T.A. As many complaints have stated, your on hold, they apologize but do nothing. We got them to replace the second lamp after I called them everyday for a month and sent in my proof of purchase. They make you feel as though your set is the only one having this issue and that it must be your TV. I am writing Consumer Reports also as we relied on their research before buying this TV. Mitsubishi TV must be stopped!

This TV cost us 4679.50 initially. The first lamp replacement cost 290.00 after 4 months usage. The 2nd lamp was covered only after pleading profusley. They threaten no more coverage.

Glen of Bermuda Dunes, CA December 23, 2008

Glen of Bermuda Dunes CA (12/23/08)
Mitsubishi electric digital Television The company Mitsubishi has mfg a model 725 series television, bought by me in 2005. We only used it about 800 hrs or less and it cost over 3000.00 dollars. The repair place Hallmark Television Repair in Palm Springs told me this model is a lemon and several have come in. The Mitsubishi company doesn't make the part to fix the thing anymore the repair place said they could rework the thing for 845.75. minus 95.00 to look at it plus a service call of 65.00 with someone else.

We are only in this home to use it about 4 months a year so it has cost us over 3.00 per hour to watch the set.  3000 plus dollars was hard to come by and now on we,on social security, makes it almost impossible to buy another. Ken at Hallmark TV said the set should have worked well for 12 years, other models like it would. Hallmark TV is a service center for Mitsubishi but can do nothing about it but just rework the set to make it different without this part at a very expensive price.

Melissa of San Antonio, TX December 22, 2008

Melissa of San Antonio TX (12/22/08)
I bought my Mitsubishi WD-62827 in 2006 and already the light on the front of the TV is telling me I have a lamp problem. We barely watch this TV! My daughter and I are both gone all day to return home in the evening have our dinner and go to our rooms to watch TV. Yep from the sounds of this website I have become a victim of Mitsubishi crap too.

Evan of El Paso, TX December 17, 2008

Evan of El Paso TX (12/17/08)
I purchased a big screen televison mitsubishi 65in hdtv, i deployed to iraq when i returned i noticed the movers snapped a small circut board, i called mitsubishi and was told that the part costs 11.00 but they couldnt sell it to me, i have to call a techinican out to my house at 200.00 just to replace a part that a blind monkey can replace, so much for their diamond series. i will never buy from than again. im also going to file a BBB complaint!

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