LG TV Reviews

Bought a 70 inch LG TV, was very unhappy with the operating system, why are some apps not compatible with LG. Have Samsung TVs in our house and Samsung is so easy to navigate and download apps... I find it ridiculous that apps that I can download on Samsung and LG I can't. Will stay away from LG products, had a LG cell phone that I had problems with and swore I would not buy another LG product, but gave it a chance again and bought LG TV which was dumb, well took it back and went back to Samsung.

Horrific customer service. Don't make the same mistake I did. I spent $2,083, on something that didn't last 15 months.... Then customer service nightmare. They will fight you, and break you down, until you can take no more. Live and Learn.

I purchased a LG Oled in December as a Christmas gift for myself after wanting one for a couple of years. I chose LG after careful research. I was completely astounded by its performance. But after only 2 1/2 months the TV failed. I contacted LG customer Service and once convinced of the problem was told a repairman would be scheduled. After two weeks of hearing nothing I called again. I was then told a service technician wasn't available in my area and my claim was being transferred to a "locater Service" to find a technician. After another week nothing happened. Another call to customer service. I was then told that if in 7-10 working days a technician couldn't be found I would be given a refund or new TV.

Before passing judgment, understand that I was in tech services/support for over thirty five years, installing printers et cetera on networks, performing repairs, and instructing. First, in order to use many of the apps you Are forced to use QR codes. Please refer to YouTube video, Why you should never use a QR code. That's the least of my trouble with this product. There is absolutely nothing intuitive about it. When I am finally able to access anything the ride is not worth the climb. Most of the time I'm forced to just watch YouTube, which is what I was doing before purchasing this television. The prompts say it has Chromecast built in however, It hasn't the flexibility of my phone, I can't access functions I commonly use, and I am annoyed by the many hoops one must jump through just to get to where you can watch the things I easily watched with the external Chromecast device.

Purchased LG OLED65C3PUA in January 2024. Had Samsung prior and wanted was I thought would be a better set. WRONG! The volume constantly goes up and down even after speaking to customer service and their so-called fix. Never fixed. The clock time and date has to be corrected constantly, even after using manual and automatic. And finally that stupid little "Pointer" on the remote is crazy. Unable to get rid of it permanently. I paid a hefty price for this "glorious wall picture". I am going to donate it to charity and buy a Sony. Much better quality.

LG tv's do not support many apps such as Paramount + or Peacock. They are horrible, non-user friendly, supposedly "smart tv's" and customer service is beyond horrible if there is such a thing. What a waste of money!

LG OLED TV, great picture, horrible software- most apps aren't supported and the tv frequently lags because of the weak OS LG uses. Refrigerator broke down one week after the warranty. Sop a little over 2 years of use. LG customer service is the worst. After paying the repairman for the refrigerator my card was used for unauthorized purchases- the bank quickly stopped all transactions. I called LG to pay the repair bill, and instead of taking my new credit card the service rep sent me to their collection company. Maybe there is a language barrier since it appears LG uses overseas employment for their service reps, as well as their collection company (also- shady, nothing works on their website). In any event, I'm done with LG. Their complete lack of professional customer service is unacceptable.

TV will not stay connected to the internet. Modem/router is about 10 feet away. Have to unplug the piece of junk daily to get it to respond. Once it has been on for a while, it lags worse than any dial-up internet I ever had. This is the dumbest smart TV we own.

We purchased a brand new LG 65 inch OLED B4 Smart TV through Amazon. It was delivered and it was defective right after we started it up. We contacted LG and they said that it had been physically damaged and wasn't covered. It had been wrapped in foam and tightly packaged? After plugging it in it went distorted after 5 minutes. Never buy from LG!

TV picture is great, software is terrible. Kicks me out of apps 3 or 4 times a show. Have to disconnect the power to the TV sometimes just to get an app to reload. Amazon is the worst. Fails all the time. Would advise any brand other than LG.

We purchased an LG 65' OLED on May 31st of 2024. In October, the screen went out and stopped working. LG service agreed to replace the screen and contacted a local serviceman to install new screen. 8 weeks later the service man comes to install new screen but can't because LG sent the wrong screen. It's December 20th and we will not have a TV here for Christmas entertainment. Customer service now says that we may have the screen after January 1st. No entertainment, movies, sports, holiday specials... Nothing. We are not Happy.

I bought the OLED 65 inch TV in April of 2024. In June, 2024 the main board had to be replaced as the TV did not work. It happened again in December of 2024 and I have been waiting on parts for two weeks. Do not believe that they use OEM replacement parts. Cannot get a human on the LG support line to talk, am forced to have to use a chat bot that understand nothing and helps as well. LG service and support are awful. Apparently, so is their product.

Pay that much for a TV and can't even stream from browser!! Had to buy my own smart remote that the directions show me how to use that came with TV! DON'T BUY LG,, ANYTHING ROKU SO MUCH BETTER, AND STREAMING, -10 RATING..HOPE ALL DOES THEIR HOMEWORK!!

Buy a different brand. LG TV channels app will give you many channels to watch but trust me the amount of ads you will see in 1 hour will blow your mind and if that’s not enough, you will see a “we will be right back LG screen” more than the ads themselves. The second thing is that you can only connect to Bluetooth devices only

Hello never had any issues watching Newsmax on any other TV. LG tried to help. So if you are a conservative do not purchase LG TV. They won't let you watch the truth. This issues started after LG wanted upgrade for newsmax.

Purchased an LG OLED 65G directly from LG online on 7/23/2023. Great picture when receiving HD 4K which is limited. Began receiving warnings from LG several months after purchase that the warranty would be expiring by twelve months after purchase. Renewal was offered at extremely high rates. Those warnings proved ominous as exactly fifteen and one half months later the TV crashed. Bear in mind that this LG OLED G65” TV cost $3200.00 plus tax. Sincerely regret the purchase.

I previously owned a Vizio and an LG TV. Both were small and I wanted to replace them. The first replacement was a Samsung. Great picture. Decent sound. Remote took some getting used to. Then, because my old LG TV was just too small, I decided to replace the TV in my bedroom with a new LG. BIGGEST MISTAKE OF MY LIFE. The TV itself is good. The sound is no worse than on the Samsung. But the remote is foolish. I have to go through a menu of 6 *SIX* steps to set the sleep timer. Now that's criminal. The remote buttons are so small that it's easy to push the wrong button, which often sends the TV into "orbit".

The TV picture quality is fine. The constant and invasive software upgrades are HORRIBLE. Just tried to selectively upgrade and now it has kicked me out of my YouTube TV...so I have to go find that password. I would not buy this 65” tv again.

Brand new webOS 70 in Smart TV. Only 3 months old and web browser out of date and no new updates. Bought for web browsing. Now nothing. LG TVs should last for more than 3 months. Should stand behind products and not sell as a web TV.

I have purchased many LG products - TV, Laundry Tower, Dishwasher. These products have all operated well and if there was an issue I could count on LG customer support to address this problem. Unfortunately LG no longer cares about customer service, as was evident by my recent request for assistance from LG customer support. The agent was not able to resolve my issue and did not seem to care. LG won’t be my go to brand in the future.

I bought a 50” tv in October 2023. In July 2024, my screen went blank and there was no sound. Went through the whole warranty process where they had someone come out to look at the tv 3 weeks later just to discover it couldn’t be fixed because the main board was fried. Then had to wait another 3 weeks for a new tv to be delivered to me. The new tv was delivered and had a cracked screen. The delivery drivers also did not remove the initial broken tv as promised. I am now 7 weeks into this awful warranty process with 2 broken TVs taking up space in my home and “no set deadline” for my case to be further reviewed. All in all, would not recommend LG to anyone, especially since technology is not lasting the way it should, and dealing with their service team leaves you with a headache and frustrated every time.

When it comes to this brand they break down within 4-6 months of purchase. Usually related to horizontal lines on the screen. The warranty means nothing. There are so many hoops to jump through. It’s better to scrap TV and buy a more reputable brand.

I have purchased two LG TV's. One a 55inch and the other a 70inch. They both began to drop internet signal and now the 55inch won't connect at all. I bought a fire stick and that worked for a while but now it won't work either (on this TV). All of my other devices over the house work fine and connect to WIFI successfully except for these TVs. I will never buy another LG nothing!!!

The TV is good, but don’t count on LG Channels delivering value. The commercials are 20% of the watching time and constantly ‘break’ while streaming… They will say 3 commercials for 2 min and then show more than that. Pretty annoying. Roku is better if you’re looking for content outside of paid channels.

I purchased a LG tv 55 inch uhd TV on October 21 2023 from Bj's wholesale club. In July 2024, the TV screen went black, but I was still able to play music from my phone via the TV. I tried numerous times to report the issue and obtain a resolution with LG with negative results. The item is still under warranty. The repair process is horrible. I will never buy from LG again due to this experience. I provided my receipt and sent images of the TV plus completed all the troubleshooting with no results. I have the TV mounted to the wall. I cannot locate a serial number for the TV that is allegedly on the back. When I take the TV down to return it to the seller as they are willing to make good on their merchandise, I will see if they hide the serial number where the holes are for someone to mount the TV. One wouldn't expect a company's product to only work for a short period for the price of the product.

3 of my 5 LG TVs’ will not run the Disney Plus and the Hulu apps. LG said they have firmware problems and give no timeline on when that would be. They said I could buy a Roku and get it that way. So why do I need a LG smart tv? They need to fix this and quick!! No more LG’s for me!!!

Got an LG 43 inch as a gift and it only worked 2 days. Customer service was very rude to me about the wifi connectivity issues. Recommending I move the TV closer to my router. I should be able to put my TV wherever I want in my 900sqft apartment and it still work like all my other devices! The interface was not that easy to navigate nor the initial setup. I constantly had it freeze and then had to restart it. Not worth the headache.

I purchased a LG 75 inch tv in October of 2023. Used it for about 10 days before heading south for the winter. Came back to WI in late May and used it for about 5 weeks. Then the TV stopped working. No picture, no sound. Have tried to get LG to do something as it’s under warranty. No service at all. They keep telling me they are working on getting a service person in my area. It’s been about 2 weeks since they were contacted and it's still not been taken care of. I will never purchase another LG product and am telling everyone I know to do the same. Waiting for some service from LG….don't think they care to support their faulty products.

I purchased my Smart 75 Inch Thin Q LG flat-screen tv in December 2023 From Walmart and it works, sounds and looks great! Out of my 4 different TVs, this one is my favorite, easy to access the web and download any app you need to watch TV with...

I have never had so much problems with a TV since I bought an LG TV. They are junk. They came out and supposedly changed everything out and still having problems with it. It goes back to menu in the middle of a show and freezes and shuts off in the middle of a car race. Never buy an LG.