Hampton Bay Patio Furniture

Patio chairs and table legs rusting. I've had them for 2 years got them as a Christmas present in 2009. Help.

I purchased the Dana collection from Home Depot and 3 out of the 4 chairs have broke on the welded base. One time my husband fell on his head on the patio.

When I emailed Home Depot about replacing this defective product, they said I would be responsible for the shipping of the bases - which was about $32.00 per chair and I had to put it together? This is more than a warranty issue - this is a defective product and I shouldn't be responsible for them making more money off of me. I could go buy chairs cheaper than this and hopefully won't get such pieces of junk.

Home Depot should be ashamed for not correcting this problem and the customer service manager Megan at the BJI warehouse actually admitted that they sell hundreds of thousands of these sets, and only 2% of people have had problems. That wasn't comforting in my mind and they know they have a problem.

What the hell is going on in your engineering department? You need to shut down the meth lab and hire engineers who are not chemically dependent and alcoholics. They need to get it together and realize that people don't have time or desire to ** around, trying to figure out why the hell they are putting your fans together. Why can't they stick to one or two ways to put fans together, rather than ** around, thinking everyone thinks as they do? Quit tweaking things in their little heads. And go back to a real college rather than getting an online ** certificate. You need to fire these idiots or put them in rehab!

Several years back, I bought the Hampton Bay Swing Set, the double Chaise Lounge and the single Chaise Lounge. Shortly thereafter, the legs on the lounge chairs started breaking off; the screws never stayed tight, making it unsafe to sit on. The quality (?) is extremely poor. I will never buy their products again.

After walking outside to show my patio to some friends, I quickly noticed that the Hampton Bay glass table top I purchased approximately four years ago from Home Depot was shattered all over my deck. I couldn't imagine what had happened, as the table had not moved. This morning, I came across this website and to my surprise, this has happened to literally "hundreds" of people who have a glass top made by the same manufacturer. Unbelievable!

We purchased a patio set with a marble top from Home Depot. Shortly after we set it up, a piece of the marble fell from the edge. Thinking this was just a one time thing, I just glued it back on. A while later, it happened again and again. Today, I went out and there were 3 full sections from one side laying on the ground. Reading some of the comments, it is obvious that this is an issue with other sets as well. We were told by Home Depot that we would have to deal with the manufacturer, since we didn't buy the extended policy, and a few years had passed by this point. There's not much we can do, other than warn others that the product is not as high end as the price was.

Last night our family was out on our deck. My 7-year-old daughter was under our Hampton Bay table when the glass table top shattered and rained glass down all over her. It was extremely frightening. She was very good even though she was crying, she didn't move until my mother was able to reach into the table and lift her out. I tried to get her as well, but I was barefoot and as soon as I stepped forward, I sliced the bottom of my foot open on a piece of glass. My daughter was also barefoot and only wearing a bathing suit. She is covered with little slice marks on her arms and legs. One on her arm is very likely going to scar as it's a bigger and thicker cut. Glass was all over her, including all in her hair. It was extremely scary. Thank God she was looking down when the glass shattered or it could have been so much worse. It took all night with my husband, my mother and I cleaning up all that glass. My poor daughter is completely traumatized and I evidently still have a small piece of glass stuck in my foot as it really hurts to walk on it.

I went online this morning to look up replacement options and came across this site. I thought it was just some freak accident, but now I see that the glass is clearly defective. Wow. This has happened to so many people. How many more people does this need to happen to for Home Depot to notice and do something about it? I now will not look for replacement glass, but instead an alternative table top.

I purchased the Hampton Bay Calabria 2 6 piece patio set @ 2.5 years ago from Home Depot. Several times, I had to tighten all the bolts and nuts on the set which came loose as well as the swivel rocker chairs. This year, I was having a party and the legs fell apart from the frame. Upon checking why, I found that the weld which holds the bracket onto the table base for the legs had snapped off. The table is aluminum and the weld was just a tack weld and was done poorly. After inspecting the rest of the welds, I found all of them to be coming off.

I went back to Home Depot and they said that the set was sold two years ago and is discontinued. They also said that I have to contact the manufacturer for any repairs. I tried calling them, but no answer. The representatives at Home Depot told me to repair it with JB liquid weld glue. I tried this and returned the glue due to the repair not holding. This set is made like crap and the paint on the aluminum body is peeling already.

It's nice to have things made in another country and fall apart without a guarantee from the seller or manufacturer. Thank God, none was at the table when the legs fell apart.

I bought a 7-piece Hampton Bay outdoor furniture from Home Depot three years ago. The tempered glass tabletop "exploded" into millions of pieces at my deck. After reading other complaints of those who have experienced the same thing, there should have been a recall on this product. We have young children who sit at this table and I hate to think what could have happened. I intend to look into this further and get compensated for this loss.

It appears that temperature has no influence on the explosion of the tabletop as it appears that this has happened to other customers at different times of the year and in different geographic locations.

My Hampton Bay table glass top shattered into a million pieces. This was my second table to do this. The first time I thought it was a fluke but now I know that it's the glass. The table sits on my deck and while we were gone, we came home to find it broken.

This is not an old set by any means, purchased less than 2 years ago. The glass tabletop spontaneously shattered into millions of tiny pieces today. It took me from 4:30 in the afternoon until 9:30 at night - 5 hours, to clean up all of the little pieces. Some of the pieces ended up in our pool. I am now going to have to fish those out, not to mention the possible injuries that may come, should someone step on a stray piece of glass in the pool. This is extremely disappointing. Terrible!

Hampton Bay patio table purchased 3 years ago - the glass SHATTERED all over our deck FOR NO REASON. We were inside at the time. Got cuts and scratches from the glass. Took over 6 hours to get the glass picked out of the deck. Now I have to restain parts of the deck the glass got caught in. Cannot get a replacement table.

Wow...my story sounds just like the others listed. Bought a Hampton Bay patio furniture set two years ago. Table had the glass top.

Looked out at the furniture about a month ago and the class table had exploded all over my patio. Literally thousands and thousands of pieces everywhere. It took forever to clean up and now it looks like I have to go out and buy another patio table. This sucks! Sounds like someone needs to step up and file a class action lawsuit.

My Hampton Bay KAMPAR 5 piece outdoor dining table broke twice in 2 years. i have tried replacing it with the manufacturer of the set JRA in california but they have claimed bankruptcy and are out of business. i still have not been able to replace the bomb-like shattered glass. both times, the glass popped like an explosion on the patio.

Our Home Depot Hampton Bay folian 7-piece dining set had glass top that exploded into a million pieces. It took hours and hours to remove the tiniest of glass pieces scattered all over our patio and backyard. I received no help from anyone to clean up the mess. Home Depot is not willing to replace the unit or provide a table top replacement.

While bringing my Hampton Bay patio furniture set out of my storage shed to place on my deck, I was carefully carrying the glass table top when it literally exploded in my hands, sending broken glass flying everywhere . I was lucky I was not severely cut, as I could have bled to death if I became blinded. It took me over an hour to clean up the broken glass. The set was a little over 2 years old.

We purchased a Hampton Bay patio set from Home Depot, less than two years ago. The table had a glass top that spontaneously shattered a few days ago. The table was sitting on top of our deck when this occurred. At the time, my mother and I were pushing my 13-month-old son in his swing, which hangs below the deck. A shard of the raining glass that fell through the deck hit and cut my mother's finger. Luckily, this was a minor injury and I consider it to be a miracle that we weren't hurt worse. My two and one-year-olds are often barefoot on and below our deck. I immediately contacted Home Depot and they claimed to have never heard of this happening before. They said the table was not defective, but that since I am almost eight months pregnant and my husband was out of town, they would contact my local store and try to send someone to clean up the glass. Two very nice men from Home Depot spent two hours cleaning up glass from on and under my deck.

They explained that there was still some glass on the deck that was stuck in between the boards. My husband said that it will take at least several more hours with a shop vacuum to get most of what remains of the glass. I feel like my kids and I are prisoners in our own home. The glass is such a hazard. Even after most of the glass is up, I will fear every time my kids go out on our deck or in our back yard. Not to mention, we have a useless patio set and are out the money that it cost us. Here is my biggest complaint and why I think Home Depot should compensate us: In 2009 when we purchased the set, they were well aware of the defect and not only continued to sell this product, but didn't inform the consumer of the problem. The shattering Martha Stewart glass table tops were big news at the time.

Obviously, had we known that the Hampton Bay glass tops were made by the same manufacturer, we never would have purchased this table. According to Home Depot, the table glass did come with a five-day warranty and since nothing happened within the first five days of ownership, it isn't defective. Unbelievable! There are so many complaints about these glass table tops online and thankfully, I haven't read about anyone being seriously injured by the shattering glass. This is so surprising to me when it seems like it could so easily happen. Home Depot not only ripped off consumers, but put them and continues to put them in danger by not recalling these glass table tops.

We are out the money that the patio set cost us and have a useless, topless table. We can't use our deck or backyard at this time, despite two very helpful men from Home Depot who spent two hours removing most of the glass. There are still shards of glass everywhere. I have a one-year-old and two-year-old who can't safely play outside in their own backyard or on their deck.

I bought a Hampton Bay floor lamp from Home Depot. After 3 months of use, it started blowing the light bulbs out. I returned it to Home Depot and received a replacement of the same lamp. This one also started blowing out the light bulbs. So I returned this one and was given a third. This one is now doing the same as the past two, all three lamps in a matter of 8 months. I'm done with Home Depot and anything made by Hampton Bay!

I purchased a Hampton Bay patio set from Home Depot 3 years ago. The set is titled, Lasserre Dining Set 389 701. The glass top from the patio set broke into various pieces unexpectedly. According to the information, the product offers a 7-year warranty. All phone numbers lead you to Home Depot's website versus Hampton bay.

When you contact Home Depot, they do not have any information regarding the warranty or even where I could get a replacement glass table top. Based on the research I have done, this is not a new situation and has been occurring with a fair amount of Hampton Bay Patio sets. I paid approximately $800 for the set and I am unable to use it due to not being able to find a replacement glass top, which is supposedly under a 7-year warranty.

I own a seven-piece Hampton Bay Folian dining set. One day, I looked out and saw the tabletop had smashed into a million tiny pieces all over the place. The replacement cost is a few hundred dollars! Now as I am researching what to do, I found this site where I see I am not alone in this issue! I wish I had seen this before I bought this set!

I have two Hampton Bay ceiling lights purchased at Home Depot about four years ago. Since then I have blown three ballasts and five florescent lights. Home Depot replaced the first light when a ballast blew a couple months after I purchased the lights. These lights were made by King of Fans and I have spoken with them about my concerns of a fire since the plastic in the bulbs are melted and black and the ballasts turn from white to brown with cracked wiring.

They tell me there is no danger of fire but I find this hard to believe looking with the bulbs and ballasts. I believe there is a design flaw with these lights and I am not comfortable with them. I feel they should be replaced by Hampton Bay or Home Depot. I have asked if they were willing to accept responsibility of a fire and they were not. After the conversations with all three companies and if I do have a fire, the lawyers can figure out who is responsible.

Early Wednesday morning, I heard what sounded like a gunshot. When I looked out the french doors to my pool deck, I discovered a million pieces of shattered tempered glass covering the entire deck. I had absolutely no idea what had happened. Our pool has an enclosure and there was nothing else on the deck to warrant what had happened. I now realize that this is a defect with the product.

We had just recently had 12 couples over for a Christmas party and I can't even imagine what would have happened if this had happened that night. I also have a small dog who loves to run around on the deck and I would have been heartsick if something would have happened to him. It will take a long time to get all the shards of glass off the deck, so we won't be enjoying it for a while. I only pray that none of it exploded into the pool. There is no way of knowing this. After reading all the complaints I will be trying to find a table that closely resembles the chairs, but it will not be from Hampton Bay.

We purchased a Hampton Bay patio set at Home Depot for $850, only to come home the other day to a shattered glass top in our pool area. Great, where there were a lot of bare feet. It's the last Hampton Bay product I'll be purchasing.

We purchased a Hampton Bay patio set about 3 years ago from Home Depot, which was on sale for approximately $850. I live in Atlanta, where the temperatures are not extreme. Last week, I looked out at my deck to discover a million pieces of shattered tempered glass covering the entire deck. I thought this was an isolated defect in the product, but after reading other complaints about Hampton Bay, I realize this is due to poor manufacturing standards by the company.

I am grateful it did not shatter by my two small children. We still cannot use our deck because of the small shards of glass embedded in the rug. We have to now replace the entire set and rug because replacement glass is $200-300 alone. I will never purchase another product from Hampton Bay.

I bought the Hampton Bay Altura Ceiling fan from Home Depot along with the Hampton Bay light kit (the only light kit made to fit this fan). The kit came with CFL bulbs and the transmitter in the fan is not compatible with CFL bulbs. The bulbs flicker when turned off and do not dim with dimmer button. Called Home Depot and they directed me to GP Warranty. GP Warranty said they do not make a transmitter that works with CFL bulbs. However, the light kit comes with CFL bulbs. They told me they had to put CFL bulbs in the kit because of the government. They then told me they have no intention to make a transmitter that works with the CFL bulbs. So, when CFL bulbs are the only ones being sold in a few years my light on the fan will be useless.

We bought a Hampton Bay Patio set from Home Depot. Both chairs broke with someone sitting on them. For $800 patio set, they are of horrible quality. They say that they have a 300-lb. weight limit and no one in my house weighs more than 250. When the first chair broke, I was sitting on it with my legs crossed. I fell over sideways and severely bruised my leg. When the second one broke, the person wasn't injured but was on a business phone call with three people. They were startled and yelped as they fell to the floor--very unprofessional.

Our Hampton Bay glass table shattered into a million pieces. It was a hot day, fairly windy, but no umbrella pole inserted. We had a light centerpiece on the table, and it fell straight down onto the leg support.

I purchased a glass Hampton Bay glass table and I had it for 1 season and the table just shattered into a million pieces. My little dog was on the deck and was almost killed. Thank God my grandchildren were not sitting near this table. I called the store and they said you have to contact Hampton Bay. How is this possible that this company can get away with selling this merchandise with a history of these tables shattering after 1 season and not make good to the consumer? What can we do about this? It took hours to clean up with the glass stuck in every groove of my deck.

I bought a new home in 2005. The light in the kitchen is a Hampton Bay Flush Mount Fixture with model #****. I have had continuous problems. First, I replaced multiple bulbs then the ballast to find out that it is the fixture. I have had to replace the fixture 3 times and it is now out again. The light just comes on and goes out sporadically. Home Depot is the owner of Hampton Bay and you cannot get any customer service.

I purchased a 5-pc Dana Point Dining set from Home Depot approximately 2 years ago. The black trim around the glass table top is peeling--badly---and has been since the 1st year of purchase. Home Depot can't help but advised to contact Hampton Bay. How do we go about that?

I purchased a patio set, 6 chairs and a marble top from Home Depot three years ago. We kept it in the garage during the winter and kept it covered when not in use. Well the marble pieces fall off the table edges continuously and I keep gluing them back on. Sometimes they just fall off, crumble, and cannot be replaced. I went to Home Depot, was told there is no recall on the product, and we have to bring it in so they can look at it. I asked what would that do and they said they probably couldn't do anything because the table top was already discontinued since 5 months earlier and I did not buy a warranty on it. Thanks Home Depot and Hampton Bay, crappy product. Yesterday, I tried to put the umbrella up and the handle snapped, a cheap aluminum fitting. Thanks Hampton Bay! I cannot find a replacement piece anywhere.

We bought an expensive (about $800) Hampton Bay patio set about 5-6 years ago. We have always taken good care of it and protected it in the winter months. In June 2010, my wife was sitting in one of the swivel rockers, slowly rocking, when the chair broke and she fell backwards on our concrete patio. Fortunately, she was not injured. Upon inspecting the broken chair, we found that all four of the chair base support welds had broken at the tube that holds the chair. We wanted to preserve our investment, so I asked a local certified welder if he could re-weld the base. He said there was no metal near the weld to repair and that (in his opinion) the chair was very cheaply constructed. Our set includes one more swivel rocker that we don't trust and wouldn't want guests to use. Now we are stuck with a 4-chair patio table set instead of 6 chairs.

We purchased Hampton Bay patio set 2 years ago and all the paint has chipped off the table. My husband was sitting in the swivel chair when he leaned forward and the chair literally broke in half. He hit the ground and hurt both knees. The weld that holds the chair portion to the base simply snapped off. Thank goodness, he fell forward and not backwards. He would have hit his head on pool deck and the Lord knows what would have happened. I will be contacting Home Depot. I didn't know about all these problems Hampton Bay is having.

They sure haven't publicized any of it. I don't think I will purchase any more of their products. I went back to the dealer twice. Each time they reminded me that I signed the paperwork. They also said that the salesman was no longer with them. I was so embarrassed that I made such a foolish mistake of signing a blank form but I was sitting and waiting for such a long time, I just wanted to get home to my husband. My husband hurt both knees and both palms of his hands stopping his fall. The chair is unusable and the cost to replace the patio furniture is still unknown but we spent $600 on original set.

I purchased a Hampton bay tile top table and chairs patio set 1 1/2 yrs ago. The center of tile top table finish is all lifted and peeling. The base of 1 chair, all 3 center support legs broke and my wife fell to the floor. Considering we paid $600.00 for set at home depot, you would think this set would last longer than that. I am very disappointed with the quality and would expect some compensation or replacement. Thank God my wife did not get hurt when she fell to the ground! Name of the set was Calabria 2 7pc dining set. Exact cost was $533.93.

I bought 6 chairs and smoked glass table set from Home Depot 4 yrs. ago. The paint is chipping off all over the place. I paid close to $1000 for it because I thought I was getting something nice. I think that it is impossible to get something nice these days no matter what you pay for it. How do I match up the paint?

We bought patio table and chairs from Home Depot 2 years ago. It's the tile table (beige); the tiles have been falling off. We've been trying to glue them back on because we really love the set but can't keep up with the rate they are falling off. Home Depot said I need to contact them myself. Please help!

We purchased the Hampton Bay 5-piece Dana Point II Dining Set in April 2009. After receiving the patio furniture, it would rain and the chairs would leak rust all over the concrete patio. Home Depot did replace the set, but now a year later, the chairs are doing the same thing. After seeing all the complaints, I do not understand why Home Depot didn't just recall this product. Now, I have no warranty. We store our patio furniture in a shed away from the elements during the winter. My patio bar set, bought from Lowe's, has never even rusted and we have had this set for 4 years. I feel Hampton Bay did not test this material and Home Depot has sold us a junk patio set. Unfortunately for now, we are stuck with it!

I purchased a Hampton Bay patio set from Home Depot in 2007. We barely ever sit on it and kept it covered in the winters. About a week ago, we heard what sounded like an explosion in our backyard. The patio table shattered into a million tiny pieces. J ust a week ago, we had a big barbecue in our yard so we were thankful that it didn't happen then. Also, the fabric on one of the chairs split and is coming apart this year and no one can sit on it. We paid a lot of money for this set and probably will never get any of our money returned. Our investment is lost. The table shattered and a chair is ripped. We have had very little use out of the patio set.

Our glass top Hampton Bay patio table with chairs was purchased in the summer of 2008. We were happy with the furniture. No problems until one night when we heard a horrible crashing sound. I open the curtains to our back deck to see shattered glass everywhere! It was absolutely awful to clean up having to pry the glass out of the slats of our wood deck. We have a four year old child so we tried to make sure we had every possible piece picked up. It was a complete shock.

We are very upset it will cost upwards of $200 for a replacement since a hole has to be cut in the center. I don't want to buy a cheaper table that doesn't match because we already have the chairs. I still haven't decided to spend the money to replace or to just buy a new matching set. I will not purchase Hampton Bay products again.

Hampton Bay patio set was purchased last season. I was sitting in the swivel rocker chair this week and one of the bolts in the back rest pulled out of the aluminum. I figured it was just loose and needed to be tightened. I discovered that the threads in the aluminum where stripped (not the screw). I have a call out to Home Depot and was told to call back during the week since Hampton Bay was not open on weekend. With all the other complaints (primarily for the glass top), I have a feeling I will be told that it is out of warranty and will need to buy a new chair. I would like to suggest a small consumer leverage point for shoddy products represented as wonderful quality, class action suit.

Glass patio table shattered

Purchased a Hampton Bay 64" by 64" square glass top patio table & 4 chairs in 2009 and today the glass table top shattered into a million pieces. I can't believe all the other stories there are on here about this happening. I have two small 4# Yorkie puppies & would have been DEVASTATED had this happened while my babies where outside playing underneath it. Don't want to replace w/same glass as I read that replacement glass also shatters!

What a coincidence to find that the same thing happened to someone else's Hampton Bay glass tabletop today! My husband and I were working in the yard, heard a terrible crash and found our HB dining table glass top in pieces all over our deck. No apparent reason - just a mess. We bought the dining set and a matching seating group 2 years ago from Home Depot. Upon delivery, the dining table top was broken. (We didn't even have to open the box to hear the rattle of all that glass!)Home Depot was helpful, had the table picked up and ordered another one. But it took nearly 3 months for the new table to arrive. Too late for the 2008 season, we left the entire dining set in the boxes until last summer. This was actually only the start of our 2nd year with this set. The effects of 2 years of use on the seating group cushions were obvious - dingy looking in comparison with some button covers that had popped off. After reading the complaints, I'll not be looking to replace just the tabletop! Time to move on to a better brand.

I'm so glad I ran across this page, I was trying to research how to replace my glass top that shattered into millions of pieces that we bought from Home Depot 2 years ago. Hampton bay patio set with swivel rocker chairs and umbrella. We were away on vacation and came home to a mess, our patio table shattered, scattering glasses everywhere and into our neighbor's yard. He was not happy with us. The umbrella broke apart, and the weather was mild when we were away, so I know that wasn't a factor. It's been a year since that happen, we can't use our patio furniture, and I'm still finding some left over glasses on our deck. I will never buy anything from Hampton bay or furniture from Home Depot if they don't stand behind their products.

I am adding myself to the list of people who have made a complaint about the patio table glass just exploding into tiny little pieces. This evening my table exploded making a terribly frightening noise and glass went flying everywhere as I stood and watched it all in horror. I thought someone shot at the table at first. This was absolutely mortifying. Why in the world has this company not recalled these dangerous tables? I'm so sick after reading all the complaints on this website. They should be banned from selling anymore tables until this problem is fixed. Now I have a useless patio table with a major bbq planned on 4th of July weekend. Thanks to these piece of crap tables made in Asia I have no where to put my guests to eat. The most thing I am so upset about is we were just sitting at the table for dinner 10 minutes before it exploded. I went back out to grab my ice tea glass when the terrible explosion happened.

I purchased a HAmpton Bay 2 club chair set from Home depot and the cushions didnt even last a season. Home depot said they would assist me with getting new cushions since I had receoit and was under a year and now they have been jerking me around so it is past the 1 year warranty date. Poor business and terrible customer service at Home Depot. They keep getting worse each year.

Patio chair broke at the arm rests (both at same time) causing me to fall backwards while holding on to the arms. Both ring fingers on both hands were sliced open. This resulted in an ER visit and 9 stitches in one finger and 7 stitches in the other.Pictures available.

Wow. I had no idea that others had that glass problem with the patio tables. I came home from running errands yesterday and the glass from the table was shattered all over my deck!

Purchased Hampton Bay Patio Set 2009. Yesterday, June 17, 2010, the table shattered into thousands of pieces. We were not home but weather was calm & sunny. No sign of foul play or anything hitting the table.

I purchased a Hampton Bay faux marble look outdoor patio set with chairs. Not even a season went by and the table is falling apart around the table.

The two rock and swivel chairs broke loose from the frame and fell to the deck. The first one happened 2 years ago when my son was sitting in it when it broke, sending him falling backwards. I thought it was just a fluke and had the base welded. Then just today my wife which is handicapped fell when the other chair broke it's welds. I was able to shield most of her fall ( Thank God) I feel I should be issued new chairs or at least paid to have them repaired

I bought Hampton Bay patio furniture in the summer of 2009. The glass table top exploded all over the patio. I can't get a replacement, and I have a fear of it happening again. I spent $800.00 on this furniture.

For no apparent reason last October, our Hampton Bay patio table we had purchased at Home Depot a couple of months earlier just shattered into pieces. Still can't explain it, but we are having a trouble trying to find a replacement. Any help would be appreciated.

I purchased a patio set for approximately $1,000 and the cushions did not last a full year and Hampton Bay does not sell replacement. You have to buy a whole new set of furniture, which is a rip off!

The glass top shattered without cause. There was nothing on the table. It just shattered. I want a replacement top for the table. Cannot find a replacement or get an straight answer.

I purchased a Hampton bay glass top patio set in 2009. On April 16th 2010, the middle glass that holds the umbrella shattered. No one was using the table and the weather condition was calm. I have not been able to find the exact replacement and will have to find a glass cutter to cut replacement in order to have use of my patio set.

Our Hampton Bay glass top patio table bought in the summer of 2008 at Home Depot and manufactured by JRA Furniture spontaneously exploded, and shattered glass covered our deck. We are now unsure what to do with an expensive patio furniture set that cost over $1,000.00 from Home Depot and is only one season old. Because if we replace the glass top through JRA Furniture, we run the risk of another explosion that could injure family or friends; however, it is extremely expensive and a waste of money to throw out an otherwise brand-new patio furniture set.

While trying to find where I could purchase a new glass table top for my Hampton Bay dining set, I read complaints from others. The glass in my table top shattered without reason also. The paint on the rim where the glass sets is also peeling.

On April 15th, our Hampton Bay circular glass top table set shattered for no apparent reason. My husband and I were at home when the incident occurred. We heard a loud shattering noise from the screened in porch and upon inspection found the glass had shattered and fallen through the table. There was no one out there and the temperature was mild. Thank goodness we were inside because glass was every where. We purchased the set from Home Depot in 2007. We have pictures of the mess.

I am now unable to take my dogs out on the porch, walk barefoot, or take my newborn out there for fear of glass particles. After cleaning sweeping and mopping there is still fine, glass dust particles all over the tile floor and the other furniture.

We purchased our glass top patio set in 2008 from home depot. We experienced two separate incidents in which an individual was sitting on the swivel chair and it broke in half this happened to both chairs, the persons sitting on the chairs fell to the ground. Thank God they were not seriously hurt but did experience some bruises and aches. This is totally unacceptable.

There is virtually no one to contact regarding this matter. Home Depot will not stand behind this matter. I am now concerned about the glass exploding as I've read all the complaints about this happening. We are great grandparents of little ones and are very concerned about this happening. What a travesty to allow companies to get away with this. Broken swivel chairs and guests falling to the deck. We were devastated and embarrassed.

My wife and I purchased our Hampton Bay Patio set from Home Depot in 2005. We've had numerous problems with the set, what with the paint chipping off on the table legs and corners and broken umbrellas. We've stored the entire set in our shed every winter to avoid wear and tear, and the paint still only lasted as long as its warranty before starting to chip.

Our most recent issue happened about an hour ago, when I was reading on my deck with my dog and the glass top simply shattered right on top of us. Thankfully my coffee was in a closed Styrofoam container and didn't burn my lap, and my dog wasn't hurt. I immediately pulled out my paperwork and attempted to call Home Depot, but was told that I needed to contact Hampton Bay directly, but they had no telephone numbers for us. My daughter went online to look for one but never found anything helpful except this community filled with similar stories. There are two years left on my warranty for the glass top. No way am I letting this go, even if Home Depot doesn't want to take responsibility.

I purchased 2 dining sets (Melbourne) 2 years ago. About a year ago the paint started peeling off of some of the chairs and legs. It looks horrible and we paid $1200 for it. The finish is supposed to be guaranteed for 5 years. This is so disappointing. I won't be buying Hampton Bay furniture again. We paid close to $1500 with tax and delivery on the cost of $1200 for the 2 sets. It's so ugly now.

I have 2 of the same set of Patio furniture from Hampton Bay, which has round grey glass top table with 4 chairs and umbrella. While away on an overnight trip, the table tops shattered. The temperature wasn't over 70 degrees on the day or night that this happened. One umbrella went into the yard and the other just lay on top of the table. Both umbrellas were severely damaged beyond repair. Luckily, the umbrellas did not blow away and damage our neighbor's property or do personal bodily harm to someone.

I will not purchase anything else from Hampton Bay! They need to order a recall on this product and our money returned to us for the purchase of a faulty product!

I bought an 8pc. Hampton Bay glass top patio table and furniture. I looked outside this morning to find that the glass dining table had exploded in a million pieces, all in the grass and on patio pavers. I found online all the complaints on the same thing. I thank God this didn't happened last weekend on Easter when my family, kids and grandkids including two babies were all sitting around this table! I want someone to recall this product and replace this product. Thank you.

We bought the Hampton Bay Kampar 5-piece dining set from Home Depot in July 2008. Yesterday -- a bright, calm, sunny day -- our patio dining table glass top exploded into a million pieces. Luckily, my two year old wasn't outside playing at the time! But, there are still so many shards of glass that we can't get up with the Shop Vac, etc., I don't know how long it will be before she can go out to our backyard to play. I am upset because the company -- JRA Furniture -- is now out of business and we have no economic recourse.

I have a Hampton Bay glass table top patio furniture set that is just a little over 1 year old, my family was sitting at the table with umbrella out and a small gust of wind shook the umbrella and the glass table top shattered into a million pieces. We were very lucky not to have any major cuts just small cuts on my sons hands and his girlfriend's feet, so happy no small children were around when this happened.

Our patio glass table (seats 6) shattered for no reason. We've had it for approximately two years. We cannot figure out how this happened. I went online and to my surprise there have been many complaints regarding patio tables shattering for no reason.

We bought a Hampton Bay Patio set last year from Home Depot and the glass table top broke into millions of little pieces all over our deck. We had it for about 1 1/2 years and I can't believe it just shattered.

We bought our furniture at the end of the season in 2008, we didn't get much use out of that year. In 2009 we came home to find the table top shattered into a million pieces. We have 4 dogs and and a grandchild who plays in the yard all the time (and the dogs obviously do their business out there). It took me forever to clean it up and then we still found pieces in the grass.

Is Hampton Bay taking any responsibility for this? It is obviously defective if so many people have had problems and the same one. I was going to try to replace my top so I can use it but found out it was going to be expensive to do that. Do I have any other choices at this time? I won't be able to use my patio furniture at least not the table. The 4 chairs were swivel/rockers. It didn't cost me to clean it up other than the manpower, however I have no table to eat or sit at this summer.

I have a Hampton Bay patio set that I bought from Home Depot less than a year ago. Sometime this morning, the glass top shattered into thousands and thousands of tiny pieces. At first, I thought the wind had blown the umbrella out and caused it to break but no one else in the neighborhood seems to have had such strong wind. We're out a fairly new patio table. I guess I'll have to either buy a new set or have a new top made for this one. Hopefully, I got all the glass picked up. I have a dog and two small children who like to run around in the yard.

After reviewing the hundreds of other complaints on this site about the glass shattering on Hampton Bay tabletops, I was easily able to find many other complaints that I could have copied word for word as my own. But here is my story: Hampton Bay Patio Table Glass shattered into a million shards of glass on our back patio. It also shredded and left shards in the cushions of our four Hampton Bay matching chairs. This patio furniture was purchased at Home Depot, who is avoiding responsibility. No one was outside at the time but our two Irish Setter Dogs were extremely lucky they did not get hurt.

I purchased a Hampton Bay patio set from the Home Depot in San Antonio at this location 3 years ago. It was a glass topped table with an umbrella in the middle that extended down to the ground in an umbrella stand. The screw in the base of the stand did not ever seem to stabilize the umbrella pole, and eventually, it (the pole) started to spin when it got a little windy. I tightened the screw as far and as hard as I could, but the pole spun and it actually sliced at the point of the screw--so, the bottom 8 inches was secure in the stand, and another 4 inches at the top was free to spin as much as it wanted to when it got windy.

As disturbing as this was, there was nothing more unnerving than to be sitting at the table and have the glass shatter in a million pieces right on me and all over the deck, giving me not only a huge mess to clean up, but many nicks from the glass on my thighs and legs! It burst without warning, there were no cracks or other structural defects that I was aware of. Please do something to stop this table from being manufactured. I am out a couple of thousand dollars, and my mind for ever buying this deathtrap!

I felt like I was reading my own story, when reading the complaints. I bought the 7 piece set in June/07. We used it at our summer home in Md., so we only use it June to Sept. During the summer months when we leave for a few days, I always cover it with the cover we purchased at the same time. In the winter, we put everything inside the house. I don't even store it in the garage.

This winter, we brought home one of the swivel chairs for my husband to use inside the house. He is in a wheelchair, and likes the material used on the chair since he sits all day, and enjoyed using that instead of the wheelchair. One evening, the base just snapped.

Luckily, he was on rug, and wasn't hurt. I feel the quality of the finish and everything else about my set was great, but I do feel they should replace the chair. I feel I took very good care of the set, and after reading, I certainly feel this is a faulty problem on the manufacturer's part. I also want to mention that I looked at the 2010 sets of this same type. Heaven help whoever buys these, as they certainly do not feel half as heavy as the ones I bought.

We purchased a Hampton Bay patio table and chairs for approximately $1200. We were told the finish was rust-proof and is called Antique Taina Finish. It is only 2 years old and was sold with a 3-year warranty, which is finished. It is now chipping off on the edges of tables and on small areas of the chairs.

It was purchased at Home Depot. They only warranty for 3 months and told us to contact Hampton Bay. Number for problems on paperwork we received is 800-211-8881 which answers as a reward center.

I purchased a Hampton Bay patio set with four chairs and two rockers, with umbrella. It had a glass top. I have had it on my deck for 6 years, covering only the table during the very wet winters we have. During the summer, temperatures have reached over 100 degrees. I have had no problems at all with this set and it looks as good as the day we bought it. The cushions are starting to fray and I should have stored them in the winter, but otherwise we feel this is a good product. As for tabletops shattering, I've had that happen during dinner in my kitchen with other glass table tops. It can happen if they are slightly ajar or something very hot suddenly hits a cooler glass top. This is not unique to these tops.

We purchased a Hampton Bay outdoor furniture set from Home Depot. It consisted of a glass top table, 4 rock & swivel chairs and an umbrella with a stand. Within 6 months of use, we noticed the chairs began to crack at the weld points. Not long after that the glass table top exploded. It was a beautiful day outside with no wind. Glass shards flew as far as 20-30 feet. We have a furniture set that we paid $500 for and is now useless. We had to remove glass shards from our dog's paws. Fortunately no one was on the deck at the time of the incident. We have been loyal customers to both of these companies for many years and would like for that to continue. We expect these companies to step up to the plate and compensate their consumers for our losses.

On 5/20/2007 I purchased a patio dining set named Hampton Bay made by Marta Steward Living (Home Depot SKU number 733320021522). Recently the top glass exploded (shattered). I checked the glass replacement cost and it is at least $225. On the internet I found that hundreds of other consumers have experienced the same problem with shattered glass top from the same manufacturer. Due to the mentioned problem, I requested Home Depot if I could get a new table as replacement. Home Depot said they do not sell or replace the tables separately, meaning I have to buy a new set!

Two of the cushions caught fire after a period of strong rains. The cushions were damp from the rain and were then exposed to regular sunlight over the course of a few days. The moisture in the cushions heated to the point where it caused the cushions to char from the inside. They were not exposed to any other combustible material, so the fire did not spread. The two of the four cushions are ruined. Concern for ongoing fire hazard.

I purchased a Hampton Bay patio set having two swivel rockers from Home Depot not more than two years ago. The other evening, the swivel base on one rocker snapped where the three braces (legs) meet the solder joints on the base of the rocker just as my wife was sitting on the chair. Luckily, she just barely missed hitting her head on the table top corner, but she ended up falling flat on her back. It's too bad that we cannot add photos to these entries. The swivel chair is now useless and not repairable. I paid over $600 for this patio set that is now incomplete.

I purchased a Hampton Bay patio set with 4 swivel chairs and a glass top table. I have only had this set 2 years and every chair has broken at the base or where the rocking unit is. I have read similar complaints and feel confident this product is faulty.

I bought a Hampton Bay patio set with a table that had tiles for the top, 4 chairs with straight legs and 2 chairs that were swivel rockers. About two weeks ago that chair I was sitting in broke at the wilds on the top of the rocker base and I fell backwards, hitting my head on the concrete floor. Today the rocker chair my wife was sitting in broke in the same way but the way she was sitting caused her to fall forward, landing on her butt on the concrete floor. My wife has back problems and this incident is causing her more pain and we are out two chairs.

My Hampton Bay patio set glass table top shattered into thousands of pieces. I purchased this at Home Depot about 4 years ago. I live in South FL. I was moving it and laid the glass on the ground for a minute and it exploded. Now I have to figure out how to replace it.

I purchased the whole Dana Point outdoor furniture set, table chairs, glider, umbrella and stand. I spent roughly $1,000 in April 2009. During the first week of December, we were eating breakfast and we heard a loud explosion. We looked outside and my glass top table had exploded in million tiny pieces. We had to clean all that glass up off of deck and had small children and small dogs that could have been injured.

I bought a Hampton Bay lighted umbrella at Home Depot. On a windy day, with the umbrella in the down position the umbrella post was bent in half by the wind. I had had the umbrella for just over a year. There was no problem with the working parts of the umbrella but the company does not want to either replace the umbrella or give me a refund as the umbrella is out of warranty. However, my argument is that the pole should not have bent and the age of the umbrella is not a factor in the damage that the windstorm caused to the pole.

I purchased a Hampton Bay patio set from Home Depot in June of 2008. In September of 2009 one of the swivel chairs broke. The base of the chair sheared off completely. Then the following month, October, it happened to the other swivel chair. These were chairs that were not extensively used over a year period.

We purchased a Hampton Bay patio set from Home Depot back in 2006(not sure if it's Martha Stewart line). We bought this set for a very reasonable price. It was the end of the season and many sets were discounted. We picked this one due to having six chairs (2 that swivel), a very nice size table with a glass top. It fit perfect with the decor on our covered patio. Since the purchase, this set has been a beautiful assest to our home as we entertain quite frequently and being in South Louisiana, many of our gatherings have been outside on this patio set. I noticed this summer that the paint is starting to peel on the chairs exposing the metal.

This Thanksgiving, we had all of our family at our home for Thanksgiving dinner. We moved the patio table to our garage as we needed the table for family to sit and eat. I had decorated my tables with beautiful plates, silverware, table cloths...it was very nice. The next day, we went outside to start cleaning up and moving furniture back into their places. My husband picked up the patio table and in an instant, the glass top of the patio table exploded! Glass went everywhere. How my husband did not get cut or injured was a blessing. We found glass from one end of the garage to the other. The sound was incredible. We are dumb founded on how this top burst. The weather was not either cold or hot, it was your typical Louisiana winter weather. We are flabbergasted on how this table just exploded. We thank goodness that none of our grandbabies were around when this happened. If any one of them would have gotten hurt or cut I would have never forgiven myself or Hampton Bay.

I purchased a Hampton Bay patio set last fall 2009 from Home Depot. The other night we were entertaining guest when the swivel chair broke.

In April 0f 2009, I purchased a Hampton Bay 5-piece Dana Point II Dining Set. On November 7, 2009, I was getting my deck ready for the winter months ahead. I moved my table under my gazebo so it would not be in the elements of the winter weather. I had everything all in place and went to get the water hose and heard this loud explosion sound. To my amazement my table top was in a million pieces.

The is the second Hampton Bay top I have purchased. The first one was in 2001 or 2002 and in the summer to 2007 I came home one day to find that top in a million pieces. I asked Home Depot about it and they stated it was due to the years in the weather from hot to cold. I wanted to make sure this did not happen to this one.

I have not had this table for 7 months and now it is gone. I do not have the money at this time to go by a new glass top as I am currently unemployeed, and due to the economic down turn have not been able to find a job. Luckily, there was no harm done to anyone, but know I need to buy a new glass top that I can not afford at this time.

I was sitting in the swivel chair of our Hampton Bay Patio set bought in July 2005. It suddenly snapped where the base and chair meet at the welds. I was thrown to the ground sideways. I am not a heavy man, no one in our family is more than 180LBS. This should not of happened. Bruised myself, and broke my glass I was holding. Hurt my elbow, that's how I broke my fall.

I know there have been numerous complaints about the tables since ours have exploded and searching the web. We are lucky we were not using the table at the time the glass shattered. If something is not done, someone is going to get hurt if the company is allowed to keep selling these glass top tables.

This set sits under cover and in an enclosed screened room. It was quite expensive and we loved it, but now it looks awful. I thought Hampton bay was a fine furniture maker...WRONG! I won't ever buy another piece of it.

Bought a 12 x 12 Gazebo, 6/25/09, It is now October 5th, and it has ripped at every seam on the top cover, it is as if the fabic is dry rotted!

Our Hampton Bay Dana Pointe patio table also shattered into a zillion pieces. It took forever to clean up and there are probably still a ton of glass shards stuck in the grass. The table was barely one year old, and apparently will not be replaced by warranty.

I installed three Hampton Bay fans in a Curves for Women Gym about two years ago. The model of the fan is called "Altura". It's a 68" fan which is a large and heavy fan. One of them fell to the ground from 14 feet up two days ago. It could have killed one of the patrons but no one was hurt thank God. I have been installing ceiling fans for more than 15 years now. I have never experienced a fan falling in these circumstances. Because of the weight of the fans, I attached the fan work boxes to the metal rafters and used large hardware etc., When I arrived to inspect the damage, I found that the hanger was still attached to the mount. The fan, downrod and pivot (the ball looking part) were the parts that came down. They were all attached as an assembly still but of course the fan blades shattered and the fan was crushed and damaged beyond repair. I remove the hanger and immediately saw the problem. The opening in the hanger was spread open wide. This caused the pivot to release from it's locked position. I inspected the remaining two fans still attached and working. The hangers showed signs of deformation so I immediately removed the fans from the ceiling and stored them in a room at the gym. I took the broken fan and hanger into the Home Depot in El Cajon, California.

I also brought the hangers from the other two fans for visual comparison. The expert at Home Depot concurred with me, the fan and 6 foot downrod are too heavy for the hanger. Over time, the hanger will spread apart from the movement and weight. We agreed that the design of the hanger was not robust enough to handle the weight. There could have been a lawsuit for sure if one of the patrons at Curves for Women was injured or was killed as a result of this product from Hampton Bay. Since this fan is a Home Depot product, It's almost impossible to know which factory in China this fan was manufactured in. The Chinese do not care about our safety. They only care about our money. I'm surprised that you have not had other complaints about this particular model. It's only been on the market for about two years so it's fairly new. I would suggest you contact the corporate offices of Home Depot and find out which vendor they purchase this product from. Immediate corrective action must take place to insure the safety of our American people.

Two years ago we purchased a patio set with 4 regular chairs and 2 swivel chairs from our local Home Depot store.

On August 9, 2009, my husband myself and another couple were sitting at our Hampton Bay patio set talking when suddenly my husbands swivel chair completely broke from the base and threw my husband over backwards where he hit his head on a large ceramic pot. This knocked him unconcious and and we took him to the emergency room and was diagnosed with a concussion with loss of consciousness and acute cervical sprain. He continues to have some pain from this fall.

We have kept the chair and did take pictures of where it broke off. It looks so evenly broken it looks like it was sawed off where the weld attached the chair to the base.

We have been unable to find any way to contact Hampton Bay offices to file this complaint with. If you have any such e-mail addresses or telephone numbers we would appreciate your help.

We bought a Hamton Bay pation set from Home Depot in August of 09. We had it for a week and sometime in the middle of the night the glass top shattered into tiny shards.

Ceiling fans, Model Nassal from Hampton Bay, have a weak support on the blades. First, the support started to bend toward the floor, apparently due to the weight of the blade that looks like a leave. I have two and it happened the same to both. They are aproximately 1.5 years old.

It has happened the same to some other people known. The fans look really nice, but I would not recommend them to be bought.

Purchased Ham[pton Bay glass patio furniture and 9 ft umbrellla...umbrella came apart at tilt area, pieces falling out causing damage to glass and no further use of umbrella. Home Depot not honor replacement (out of warranty). now after viewing other glass complaints will not replace

I purchased the Hampton Bay 9 ft. Solar Lighted Umbrella from Home Depot in San Rafael about 1 1/2 years ago. Yesterday, I came home and the umbrella had cracked and broken in the pole where the umbrella can be tilted. 2 pieces were on the ground, the metal piece was literally twisted/broken and the umbrella is laying on my table on its side. Their warranty is covered for 1 year and when I called Home Depot they said that, without a warranty, there's nothing they can do.

Received our patio as an anniversary gift ,it rains and we have RUSTY WATER that pours out from every direction from the chairs and table legs comes out for days after a rain . It has ruined the outdoor rugs that were under the set,left a rusty color all over the patio ,that does not come off,am not happy with the whole thing and know our children are upset with the 50th anniversary gift that spews rusty water constantlly and has colored our whole patio with rust.

how can 5000 tables exploded across the US and nothing is wrong. They said the manufacture went out of business and I can pay 250 for a new glass top. HOME DEPOT NEEDS TO BACK THEIR PRODUCTS AND RECALL THESE TABLES

I bought a Hampton Bay patio set in 2007 at the Home Depot for $499. It was the rectangular table with 4 chairs and 2 swivel chairs. We were having 50 people over for my son's first birthday party starting at 4PM. At 3PM we heard a loud explosion from outside. To my amazement I found the glass table top completely smashed. Thousands of tiny pieces everywhere. It was a complete disaster and we actually had to move the party to my in-laws because of the broken glass. This product is trash I would not recommend it to anyone. Home Depot should be ashamed of themselves for carrying such a cheap product!

Hampton Bay 3 piece dining set. Chairs broke at welds. $300 down the drain.

I am appalled to hear so many other folks have had similar experiences with the glass table tops. This is a very unsafe product and I will recommend folks go elsewhere for patio furniture. My daughter was injured and I'm out of a table top.

Hampton Bay patio glass top table. One afternoon the glass exploded into many very small pieces. No one was hurt; everyone was inside our house. What a mess! We feel very lucky. We were finding glass slivers for weeks after. And a few finger pricks from the glass.

glass top shattered on my new patio set i just bought and havent used yet !!its sitting in my basement waiting for my deck to get finished and glass is broken for unknown reassons and 300 dollars at the local glass shop to fix it???????cmon

Should I throw away the $500-worth Hampton Bay calabria dining set and the $149-worth Hampton Bay Calabria rectangular umbrella? Home Depot, please come to the rescue. We are talking a good $650 wasted! The incident resulted in an outdoor dining table with no umbrella.

I have grandchildren that play on my patio and Now I'm scared! I contacted Home Depot about it but have ot yet heard back. Why aren't the glass top tables being recalled? UNtil We hear from Home Depot I cannot assess the damage if any; I can't get my warrenty registered.

The first Hampton Bay umbrella that I bought only two years ago ripped near the top. I recently replaced the umbrella with a new one from Home Depot (also a Hampton Bay) that has solar powered LED's. The solar powered LED's don't work at all. If this is the quality to be expected from Hampton Bay then I quess I'm spending my money with the wrong company.

My glass table top on my Dana Point manufactured under the Hampton Bay name for Home Depot. Around 3:00pm I heard a loud popping/breaking sound out on my patio. It looked like my patio was covered with 7,000 tiny pieces of ice. My glass tabletop had shattered into tiny little shards. The high velocity resulted in glass fragments being imbedded in the backs of my matching sling chairs. After the glass shattered the entire table fell over and broke off the top section of the matching umbrella. Glass was everywhere. Glass shards were actually embedded in the screen of my sliding glass door.It took hours to clean it up.

Last night I was sitting in the cir [chair] from Hampton Bay sold by Home Depot and the welds broke and I feel to the ground with my daughter in hand and hurt myself. This was not the first time that these chairs broke on us. My mother in law just bought the chairs less than a year ago. I have brusing on myheel and on my butt cheek. And my back hurts bad!

Last night I was sitting in the cir from Hampton Bay sold my Home Depot and the welds broke and I feel to the ground with my daughter in hand and hurt myself. This was not the first time that these chairs broke on us. My mother in law just bought the chairs less than a year ago.. I have brusing on my heel and on my butt cheek. And my back hurts bad!!!

We couldn't do anything but throw them away. Now we have a rectangular table with only 4 chairs and a table that looks like it's 20 years old. I'm [upset]! We don't want to just trash it and buy another set but it looks terrible with only 4 chairs.

I purchased Hampton Bay Simone Set patio furniture from Home Depot in 2005. The catalog which I used to purchase the furniture had a 7 year warranty published in it. Now four years later the furniture is falling apart. The slings are have holes in it. The paint is chipping off the aluminum frame. The rope is breaking inside the umbrellas. I contacted Home Depot and the manufacture of the furniture. Neither one will take responsibility for this error. I paid $3200.00 for this furniture and I feel like someone should be responsible for misrepresenting the warranty of this furniture. I now have four chairs with tares in them and six chairs with paint flaking off in mulitiple areas. Two broken umbrellas and no one will do anything.

I bought an 8 piece, 9 if you include the umbrella stand, patio set and the glass exploded into a millon pieces when no one was using it and the umbrella was covering it.

My glass table top shattered for no apparent reason, one minute is was fine, the next minute it was all over the deck

I bought a 3 piece balcony set and the one chair broke in 3 places where it is sodered. They don't carry that set in Home Depot anymore and I don't know how to reach the company. It was a $300 set and now I only have one chair and can't even add to it.

I have spent several thousand dollars at Home Depot over the last 5 years. I contacted Home Depot and got a pleasant response until I queried them on how they were going to replace my entire bar set, since I have no use for a swivel bar stool that doesn't match.

I purchased two 7-piece Hampton Bay outdoor sets. The glass in both tables shattered into a million pieces. Now both sets are utterly useless. Sure there should have been a recall by Hampton Bay or Home Depot?

I purchased in 2008 the Hampton Bay Folian table and 6 chairs (7 piece set) and the bistro set (3 pieces) from Home Depot. Last weekend the large glass tabletop completely shattered into a million pieces for no reason. Thank goodness we were not sitting at the table at the time. Apparently, I am not the only person that this has happened to and think there should be a recall and we should be given new tabletops or a new set. Also, the "paint" is chipping off the table and a couple of the chairs. For what this furniture cost me it hasn't held up well at all and I am very disappointed.

Hampton Bay is the name on it. Minor cuts on arm. Thousands of pieces to clean up in garage.

The base of a swivel chair from Home Depot, Hampton Bay, failed this morning. The aluminum welds failed and I fell backwards and hurt my back. Fortunately my head hit the grass beside our concrete patio or I would probably be dead. This swivel chair is part of a set of two chairs and a table with a tile top. I purchased this set last year. This is just poor workmanship, which is what you would expect from China. Home Depot and Hampton Bay products sould both be held accountable when they distribute and sell bad products.

My wife and I purchased the Hampton Bay patio furntire set from home depot in May of this year. After a month of owning the furntire the glass table top exploded for no apparent reason. Millions of pieces of glass were all over our deck. It took me 3 hours to clean it up. I also sliced my foot open on a piece. We have two small dogs so we had to make sure that we got all of the glass up. To this day we are still finding glass. I am extremely disappointed, especially now that I am seeing the hundreds of similiar complaints. I also see that there is nothing we can do but look for a better set.

I had a bad feeling about the set since it started rusting after it's first night in the rain. Paint also started chipping off no more than a week from buying it. Very poor product and something needs to be done. Home Depot was of no help ofcourse.

I purchased specifically an outdoor sitting set and outdoor table and chair set by Hampton Bay. - I absolutely LOVE it, but after taking all the furniture out from storage, I found paint chipped off on almost all of my feet of the chairs, and noticed a little bit on the tables.

All items, were wrapped in plastic and stored in a weather proof shed. No moisture, snow, ice or rain was able to touch the furniture. We even had the furniture placed in the yard purposely so that they wouldn't get damaged. I would like some sort of compensation for the damage. I even purchased the furniture at FULL PRICE (It didn't go on sale until the following week) I am a little upset, as now I may have to look at replacing both entire sets. I wasn't sure if the store was able to do anything, so I figured I'd start here, and see what I can do.

Unfortunately, I am unable to find the original receipt for both products. As well, I would like to find out how to order new parts (nuts and bolts) for my dining table as these were missplaced over the course of winter storage? Kindly reply to the email noted, as I would like to have this taken care of sooner, rather than later. I'm not happy when I am entertaining, and my company makes mention of the condition of the furniture, and it being my second season with the furniture.

I purchased a Hampton Bay patio table from Home Depot last year. The table top shattered about 6 months after purchase spontaneously when not in use. I recently replaced the glass by taking it to a glass company. While the table was there, another customer was bringing their table in for the same problem.

The glass shattered into a million pieces while no one was using it.

I purchased a 7 piece Folian Dining Set from Home Depot on Juyly 28, 2006. Just three years later my table top unexpectedly broke into a million pieces--no one was using it.

I have gone on line to find a number to lodge my complaint with the manufacturer and to get a cost of a replacement.

After reading complaint after complaint, I think there should be a national recall and we all should either a new table top.

I purchased the patio set from Home Depot in Glendale, WI in late Spring of 2007.

section of the table. Very disappointed.

This 4th of July the chair broke. All three legs broke right through the cheap Chinese aluminum. Called Home Depot and I've been getting the run around for days. This isn't a warranty issue, this is a defectively manufactured item that should never have been sold. Just look at the number of complaints about this. Our other matching chair is cracked in the exact same area. Less than 3 months use. I'm still going round and round with Home Depot. I suggest we all get together and start a class action lawsuit.

after many shattered tables on my patio.I invested in a teak table from the woods of the rain forrest gauranteed to with stand any thing and nothing happening to the piece which was a 7 piece set table and chairs paid $1169.YES I did,it wieghed over 200lbs.+, and way bottom line I put it together piece by piece took 2 days , it was beautiful looking(surprise).

the very next day it rained.God was talking to me it seems ,the wood turned brown ok may be it was the first day well it rained again the wood started to split so much my daughters had splinters just sitting on the chair. I called and called to complain to home depot about this hampton bay product and I got the runaround until this nice gentleman gave me a diredt phone to the corporate office , which this lady called me from bolivia , and kept saying the item was great she was a rep. ofcourse, anyway months went by and I resieved 2 bottle set of teak oil and cleaner that was it went back to the home depot and all they kept saying call corporate , 3 years later we sat on this thing twice with nothing done can some one pleae help

My 16 year old daughter was sitting in one of the chairs, when all of a sudden, the welds literally broke, and she slid on to the floor. Luckily, she landed on her bottom and elbows, but it could have been much worse. My patio set is only two years old, and is only used in the summer, so after six months of use, this happened. We are worried to use the other chairs now. No warranty after one year.

purchased a patio set for several hundred dollars. used one summer, set was covered by back yard canapy. stored in garage for the winter, pulled out this spring and paint was falling off. seemed like the metal frame was not preped properly.

I have(had) the Hampton Bay dining set with the glass to. Was sitting at the table reading when the glass top exploded for no apparent reason, glass shards went everywhere. Called customer service hot line no help there. Apparently they know they have a problem with this set because they no longer have it. But they have a similar style only with a tile top instead of glass. I think Home Depot should replace all glass top tables with the tile ones at no cost to the customers!!!

To whom it may concern,

I purchased a Hampton Bay patio table from Home Depot over a year ago. Two days ago, July 4, as the table sat unattended at pool side the table top glass exploded into a million pieces. Yes peices in the pool as well. It has been a nightmare trying to clean up all the fine peices of glass. 2 days later and still picking up pieces of glass. What happened? A tempered glass should not have broken into a thousand of pieces while unattended . My children could have been sitting there eating dinner.

How do I get a replacement glass?

I had this patio set setting on my back deck. When I came home from work one day, I found the glass top shattered into pieces. We had just paid $250.00 for this set about 4 months prior. I have not yet tried to replace the glass, but have been told that to replace is very expensive.

I along with the hundreds of other complaints I have now read owned the Hampton Bay Patio Set. We had the same exact thing happen we were sitting outside and all of the sudden the table just exploded and glass was everywhere. My set was 4 years old and I am now left with a useless set also. I tried to contact the number on the paperwork and it is out of order. Home depot told me they cannot get any replacement glass from the company. I have made several phone calls to glass companies and I would have to spend between $350.00 to $ 400.00 for glass. It is an obvious defect for everyones table to be doing the same thing. I have 6 chairs an umbrella side table and chaise lounges that are useless. I will never own another glass table. We took such care of our table each year bringing it inside during the winter for what.I think a class action suit should be filed!

purchased it in the summer of 2007 from Home Depot. I set it up yesterday and today for no apparent reason the table shattered into a million pieces. I had to spend about 2 hours finding all the little pieces of glass, which included picking them out from between the boards of my deck and then having to pressure wash it after that. There are still pieces wedged in places I can't get them out of. After quite a bit of online research it appears that it will not be worthwhile attempting to replace it.

purchased it in the summer of 2007 from Home Depot. I set it up yesterday and today for no apparent reason the table shattered into a million pieces.

The patio furniture that was purchased late last summer has lost it's clear coat and looks terrable. I don't know what to do, Home depot will not take it back so we are stuck with a table that is very discusting to look at. I can have it refinished by someone but it will not look the same as the other pieces we purchased. I am very disapointed in Home depot for not standing up to the product they sell and also Hampton Bay Mfg. for having there product made in China instead of the USA.

Purchased a Hampton Bay 7 piece dining set for the pool side. The table had a brown tinted glass top which exploded spontaneously. On May 26th we were putting the cushions in the chairs when the table top glass exploded into a million pieces. To replace the top was more expensive that buying a new table. The new table was not made by Hampton Bay. Learned my lesson the hardway not to buy patio furniture from Home Depot. Now after having the table set for a year the paint on all the chairs has bubbled up and is flaking off.

What really makes me want to pull out my hair (in reference to this company at least) is that in the process of hiding from people that they ripped off, I have no way of simply ordering replacement cushions to match my set. If this company would just deal with their mistakes(and make their phone # known to more than just employees) they might make a few dollars from customers that just want to buy their productswhat a novel ideaIll advertise an attractive product and not tell anybody how to buy it, yeah!!, maybe I too will have to file for bankruptcy. Bottom line: If ever you buy anything from THE HOME DEPOT labeled "HAMPTON BAY" you will only be irritated, unhappy with the quality of service, and, worst of all, bald.(Unless you're naturally bald which is not bad)

My husband and I purchased the 7 piece Hampton Bay outdoor patio set (for over $900) only 2 months ago; All of a sudden the wind picked up and moved the umbrella- (which was closed at the time, AND was nestled in the umbrella base)- shattering the glass tabletop into a million pieces, completely terrifying myself and my 2 young children... I am very knowlegeable when it comes to the internet but I cannot find a website for Hampton Bay to save my life! This is ridiculous and I need it resolved ASAP. Please Help!... Thank you.

We purchased the Hampton Bay Patio set from Home Depot about a year ago and had the glass completely shatter today. The glass table top completely exploded all over myself and my 2 year old son, cutting us both. It spontaneously exploded, covering my deck with millions of pieces of very sharp glass shards. Took hours to clean. Extremely dissappointed with the lack of help (and compassion) from Home Depot. Expected more from such a large company.

Purchase a hampton bay patio set from home depot on a beautiful sunny day the glass shattered almost hurting my 2 yr old. Glass was everywhere I have bad cuts in my skin from picking up the glass I researched to see if it was defective and found 100's of people that experienced the same thing.

we have the 8pc Hampton Bay patio set - CHARM. Both our swivel chairs broke from the base where welded. I contacted a local welding shop that welds aluminum and it said "don't bother, they'll break again". Unsatifisfied with the answers from home depot, i kept digging and calling.

Finally I got a manager on duty to find me the right number to the manufacture! It answers as a Home Depot line but is for Hampton Bay. The customer service reps are amazing. She took my info and called the manufacture for me. After about 10 minutes or so I was instructed to email a picture of my broken chairs, along with a copy of my receipt, and in return, i will get two replacement chairs. I do, however, have to pay shipping of $40 for each. Also, I found out i could recycle the scrap metal instead of throwing the old chairs away!

As long as you have the name of the set and the receipt, you are in good shape. Good luck!

We close it every night and tie it with a bungie cord just in case a wind comes up. If there is a strong storm coming we take it down. We are VERY careful with it.
If this happens again I will be forced to go to another store and purchase a differnt brand of umbrella..

Thank You,

Not that it is any surprise based on the literally hundreds of similar reports. the glass on my Hampton Bay patio set purchased at Home Depot just exploded for no reason into a million pieces. I will be addressing this with Home Depot and will post an update as to whether or not they were helpful in dealing with the defective product.

I spent $900.00 on a 7 piece Hampton Bay patio set. Within a year, the paint has flaked off the chairs. A year later all of the tiles are FALLING off around the outer table top. It's like its disinigrating. And Rust? Wow, I've owned cars in the snowbelt that held up better. This set has barley been used. There is no reason it should look so bad.

We purchased the Hampton Bay 7pc. patio table 2 years ago. I think the sytle is "Folian". And really enjoyed it, until June 12, 2009. When the table glass shattered in a million pieces. No one was hurt, be we had to sweep up the glass, use a shop vac. and pressure wash our deck. This took all day. We have a small dog that stays on the deck, and we wanted to make sure it couldn't get hurt. We also, purchased the "bistro set". So, now we will have to find relacement glass.

Lucily no one was around when for no reason my Hampton Bay patio table glass broke into a million pieces. It sounded like a lightning bolt when it exploded.

Purchased 5 piece Hampton Bay patio set from Home Depot May 30, 2009 and for no apparent reason the glass on the table shattered to tiny pieces on June 13th, which was exactly 2 weeks from the original date of purchase. We were very fortunate that no one was out on the deck when it happened. It took us a good 2 plus hours to clear all the tiny pieces that were on the deck plus what fell thru the deck. To top it when we called Home Depot, they were not helpful. I was told by Home Depot that they could not do anything about it since neither the table nor the glass was defective. You would think that if the glass shattered for no apparent reason it was defective, but I guess Home Depot did not think so and were not willing to help in anyway.

Purchased a Hampton Bay Dana Point II 5 Pc Patio Set and for no reason it just burst into thousands of pieces - covering our deck with glass.

I purchased a 5 piece Hampton Bay patio set from Home Depot last summer. I normally keep the cushions in if it is going to rain, they were rained on twice and were ruined...stained and still wet days later. Unfortunately, if you sit on the chairs without cushions, the faux wicker stretches out so they must have cushions

I bought a Hampton Bay patio set from Home Depot last summer. It has been less than a year and the swivel chair base on one of the chairs is breaking. I would like to get a replacement and am even willing to pay for it, but cannot locate the manufacturer. Home Depot is useless when it comes to get information.

We bought a 5 piece Dana Point Hampton Bay patio set last summer from Home Depot and returned home last weekend to find the 48" glass top table scattered in a million pieces for no apparent reason. Luckily no one was out on the deck when this happened but I was picking up pieces of glass for 2 hours! After reading all these complaints, why hasn't there been a recall on these table tops?

When we approached Home Depot about this they said because the set was over 3 months old they couldn't do anything and we should contact Hampton Bay the manufacturer. I just got off the phone with Hampton Bay and they haven't heard of any problems with the glass table tops scattering! How can that be if there is so many complaints?? They offered to send a piece of replacement glass for around $175.00, that's ridiculous being the set is less than 1 year old! Needless to say we won't be making any large purchases from Home Depot again! We'll take our business down the road to Lowe's!

I purchased a 7 piece Hampton Bay patio set the end of summer 2008. I used it twice. Icovered the set with a cover. One end of the table legs is split in half. The only thing holding it together is the cross bar which has the opening for an umbrella, Do I get a replacement? My table is rectangular.

The economic consequence is that I am without a patio set. I spent $599 on this set and now it is garbage, unless I am able to find another table top. Thus far I cannot find any replacement and the glass shop charge over $250. Now a set that cost $599 is costing $849 because of a defect- a reason it should not have been sold to me in the first place.

I purchased a 5 piece Hampton Bay outdoor set from the Home Depot and my glass shattered for no reason. I spent over $500 on this and now we do not have an outdoor set for the season. Where can I get replacement glass for this table?

Glass top of our patio table shattered and now can't find any way of replacing it!

8 piece Hampton Bay patio set bought from Home Depot- The top of the table shattered the other night. This is a two year old set! Reading all these similar complaints, makes me so angry. I can't believe a company like Home depot is selling this trash!

This is really frustrating- I saved money for several months for this set and had planned on having it for years. I have taken very good care of it-putting it inside in the winter and not storing anything on the table or the chairs. I bought the set in May 2008 and here I find that this problem occured at least a year prior to my purchase. Why were these still on the market?

I purchased an 8 piece cast alum. charm set and the table had a glass top. I was sitting in the house and windows were open when I heard and explosion and went outside and the glass had exploded. The temperature was on 75 degrees so it wasn't hot. It shattered and my dog step on a piece and cut his paw. It went deep into the spaces of the deck and took a long time to clean up. It was a 42x72 boat cut piece. Now I have no use for the rest of the set. Home Depot was no help and said they are in business for hardware and not patio furniture but yet they sold it to me. I still have the receipt.

I purchesed Hampton Bay patio furniture from Home Depot July 2008. Today, the glass top shattered and glass went all over our wooden deck. Several cuts to hands while attempting to cleaning up. There is still glass within the cracks of the deck.

My glass tabletop exploded into a million pieces for no apparent reason! When I went on line to order another glass top, I came to realize that this has occurred numerous times and also the same company make the same tables for Martha Stewart under K-mart. And the problem is the same with them. My table shattered into millions of little pieces of glass cutting my feet and hands! Not to mention my table is USELESS!

all cushions straps on sette and chairs are almost down to the floor making it very difficult to get up after sitting...just about a year old...this certainly cannot be normal..

I purchased a Hampton Bay patio set from Home Depot late summer/early fall 2008. I have had this patio set maybe 9 months. Yesterday, I came home from shopping to find my glass table top shattered and all over my patio. My dogs thankfully did not get hurt. I spent almost 2 hours picking glass up out of the cracks in the pavers, cut my finger open in the process. After reading everyone's complaints I think I will just get rid of the chairs since the table is now junk. $600 wasted on a table less than a year old. I cut my finger while picking up glass for 2 hours. 2 hours I could have spent playing with my children.

The umbrella base rusted the very first year we had the set. This is OUTDOOR funriture. Attempts to find a customer service website are futile.

We bought a rectangle table and 6 chairs from Home Depot under the Hampton Bay name in 2006. We came home this week to find the glass shattered in thousands of tiny pieces. Is there any way to replace just the glass or is it more cost effective to just buy a new table?? I can't seem to find a way to contact Hampton Bay directly to inquire.

Agony loves Company. The glass top of my Hampton Bay patio furniture shattered during the night. The glass is embedded in the cracks of my deck as well as all over the ground below. I was planning on replacing the glass until I found all of the complaints on this site. This company should be stopped from selling this junk.

My Hampton Bay table (only 4 years old) shattered sometime today. I came home from work, looked outside at the patio and noticed thousands of pieces of glass on my chairs and on the concrete! It's just the begining of the season, we haven't even sat out there yet this year, now we have to go buy another set? Very frustrating!

My Hampton Bay table (only 4 years old) shattered sometime today. I came home from work, looked outside at the patio and noticed thousands of pieces of glass on my chairs and on the concrete! It's just the begining of the season, we haven't even sat out there yet this year, now we have to go buy another set?!?! Very frustrating!

We have had the patio table with 6 chairs for 4 years and the glass table top exploded while my son was sitting near it.

I have has 2 Hampton Bay 40 inch round glass tables on my wooden deck in CT for the last 15 years. They were there, uncovered, 24/7/365-rain-snow-sun. Other than the plastic inserts wearing out and cracking, I never had a problem with the glass top. I have no complaint.

Patio furniture that has been around for decades was made of iron, not cast iron, but wrought iron. No glass tops, just a simple expanded metal top worked fine. Then suddenly everyone decided to go with aluminum. "Designer tables". Stick a fancy name on it and charge more.

When the stuff is coming from Asia, rest assured it's junk. BUY AMERICAN. If you can't find any for sale I suggest you have a shop fabricate furniture for you.
Aluminum is certainly light weight, and nearly free of maintenance. But it's also more costly than iron, and when a weld breaks, or the furniture bends (and you can be sure of that happening), it's more costly to repair. Iron on the other hand will last forever if properly taken care of. Do not leave it outdoors over the winter, covering it is even worse. Store it inside. A good patio set made of iron and properly taken care of will last generations. And if it becomes bent, or a weld breaks any iron works or welding shop can repair it for a minimal cost.

My advice is to stay away from aluminum. Wood is fine too, but it will warp over time, and it will need sanding to rid it of splinters from the weather. Iron is tried and true.

I would like replacement cushions for my Hampton Bay Kampar dining set and the deep seating set. Home Depot doesn't sell them.

Patio Furniture made by Hamptin Bay is junk. Poor Welds, Poor packaging overall poor quality. One broke off moving it 1 foot, the flanges on the swivel chairs are packaged so they get bent up during shippment, hole do no align very well for bolting pieces together. JUNK

Like so many others that have writen, the glass on my Hampton Bay patio set broke this week and exploded. My patio and surrounding grass is covered in glass. The elpanation I was given was that it is tempered glass which is designed to break up into smaller peices so it is safer than big sharp pieces. I disagree, these little pieces are equally as sharp and near impossible to pickup. I don't know if my kids will ever be able to play in our yard barefoot again. What a mess!

I was able to get a manufactuer phone number of 800-279-1736, this number at least allows me to get replacement glass if I decide to do so.

We purchased a Hampton Bay outdoor patio table set from Home Depot. This past fall the glass top exploded leaving glass everywhere. When we called Home Depot, they could not provide any information on a replacement glass top and we were left on our own to have it repaired. During our websearch, we came across the Consumer Affair website notifying us this has been a reocurring problem with these sets.

Well, only four out of five Hampton Bay pieces go in 1 1/4 years. We are

now planning to invite a Hampton Bay Board Directors or owner to our home just so that he can test the remaining chair for us. We are presently searching for the cancelled check with the Hampton Bay exact purchase price. The contusion on my elbow wasn't too painful. The bump on my head hurts but hoping for luck again, hopefully not TOO medically harmful. The neighbors complained about my extremely loud cursing that evening....

In July of 2007, I purchased a Hampton Bay outdoor table and six chairs from Home Depot. The table has a decorated ceramic tile finish. The problem is that the narrow tile boarder around the table top is dropping off and the table is less than two years old. We cannot find replacement tile and Home Depot advised me to contact the manufacturer but I cannot determine how to do that. I would like to have the table replaced or provide the border tiles and proper adhesive to attach the tiles back.

My wife and I purchased a Hampton Bay 9 piece patio set from Home Depot approximately 3 years ago. After the second year the paint began to peel from around the table rim. Late last summer the umbrella snapped on a mild (light) windy day. We have made several attempts to locate a replacement umbrella (at Home Depot and thru Hampton Bay's website) but have been unsuccessful. When we asked the sales associates at Home Depot they gave us the phone number for Hampton Bay's customer service however when calling the number you are put on hold for a ridiculous amount of time.

2-Pack Solar led Landscape Lanterns Product code 256 021 started to rust immediately......within one week. They have a no rust guarantee. Forty bucks.

Betty Franklin

My fear is that a replacement piece of glass cannot be inserted in the table top. It looks as if the glass was inserted at the factory during assembly. I was shocked to find so many similar complaints against Hampton Bay on this site. I know now to look here first before making my next big purchase. I've warned friends who bought the same set, hoping that this won't happen to them.

I bought a Hampton Bay- 5 pc. gathering height set last October from Home Depot. My glass top broke 2 weeks ago when our umbrella fell over on to it. It instantly shattered everywhere. BUT, I did go to Home Depot and a really nice man at the customer service helped me look up the product and told me where to get a replacement glass. It is a company in Louisville called BJI. The will replace the glass top for $54 if I pick it up my self. They do charge $150 for shipping if you need it shipped. I was pleased to only have to pay $54. If you live in the Louisville area, it is a good deal, but if you don't it will cost you $200 to get a replacement piece of glass.

Approximately 18 months ago my husband purchased a Hampton Bay 3 person patio swing at Home Depot in Covina, CA. I love the swing it is very comfortable. We placed it in our front yard to be able to sit, relax and watch our children play. Well, the canopy on the swing has been baked by the sun so bad that it tore just after 6 month of owning it. I have my husband remove the canopy and I sewed it back together and we placed it on the swing again. It lasted about another 5-6 months before it tore from another area but this time I am unable to sew it due to the extremely fragile state the fabric is in.

With the current winds we have experienced in Covina, CA in the last few weeks, the canopy had just fallen apart. I have tried with no luck to find a way to order a replacement for the canopy and have been unable to find a way to contact Hampton Bay and Home Depot will not help because as they have put it we do not sell patio furniture part. we have the same swing on the floor which you can purchase Well, I don't want to spend another $200 dollars I just want to replace the canopy on my swing that works just fine but needs the canopy. Can anyone suggest what can I do or how can I get a hold of Hampton Bay?

I am a mother of 3 minor children battling ovarian cancer for the last 3 years. I use this swing to sit and relax daily from the stress of all the medical issues I have. The reason my husband purchased the swing was specifically for that reason. We are both currently unemployed and it is absolutely impossible for us to spend $200 which can be used for my medical bills. I just think that patio furniture is meant for outside living and I would expect it to have a longer life than just 6 months.

I wont replace the top. I will go somewhere else and look for new furniture. We called home depot and were shuffled around, then they said that we had to call the manufacturer. We did and they told us that we had to order a new top and we would have to pay $300 for it!!! I think that i should get my money back for this table. Especially since this was weather related and not my fault.

lost $400, I could have been injured trying to keep this thing from flying away. I couldnt let my children outside until every tiny speck of glass was cleaned up.

Purchased Patio Set, Love Seat, two chairs, two ottomons, coffee table and sofa of the Hampton Bay Kampar collection and the cushions are of very poor quality and do not clean up as directed. I spent well over $1,000 dollars and the cushions look like I have had them over 20 years.

need to replace cushions, Home Depot does not carry replacements. I also worry about the glass in the coffee table, as all other glass products by Hampton Bay seem to be exploding at any given time. I have two dogs and DO NOT want any of us injured by exploding glass!

Purchased the Hampton Bay marble/stne table with 6 chairs and umbrella/stand. The Umbrella cord broke within the first year and the table marble is cracking & falling apart. Items were carried by Home Depot. I've been unable to reach manufacturer to try to have repairs done. I'd like a new oblong umbrella in same color and the table top repaired. I've been unable to find another set in this color/style.

Your poolside and patio furniture is not wheelchair friendly. Our condo board bought it and I cannot get my wheelchair under the tables. Why can't you design furniture that is wheelchair accessible too. I am taking the Board into court about using my maintenance payments to buy this Hampton Bay furniture which does not work for me.

Your poolside and patio furniture is not wheelchair friendly. Our condo board bought it and I cannot get my wheelchair under the tables. Why can't you design furniture that is wheelchair accessible too. I am taking the Board into court about using my maintenance payments to buy this Hampton Bay furniture which does not work for me.

our table glass from this patio furniture shattered it is going to cost of hundreds of dollars to replace it

Wiping clean Hampton Bay Patio table the glass shattered into million pieces. This was less than a year of owning it. Small cuts no major damage but having a hard time finding a replacement glass, and I don't want another one by Hampton bay if it won't last more than a few months.

I purchased a (5) piece patio set, (2) chase loungers and a matching mini table with umbrella and stand... that's right the whole package (of junk) all made by Hampton Bay the spring of 2008,after approximately 2 months of use, the glass top absolutely exploded.

I seem to be the only person in Pickens and Cherokee Counties that this has ever happen to,or So the Customer service reps in the Canton and Jasper Home Depot stores say.They were no help in replacing it, or even helping resolve this issue with the manufacture.They said the would be glad to sell me another and hoped I would have better luck!! 1000.00 bucks for a very un-functional patio set.About 2 hrs of clean up, and lots of glass in the fingers, I can say I am done with Home Depot.Think God for the new Lowes in Canton.I am looking for nothing less than a refund...

In Feb. '07, I purchased a glass-top bar/patio set with four bar stools and three levels of smoked glass. When I went to put it together, the glass tops were damaged. I called the product help line and the guy told me they were on back order. I never recieved them or heard from them. I was recalled to active duty for over a year and just before I left the other glass shelves just shattered into a thousand or more pieces. Unfortunately, some of the glass landed in my inground pool, which was a mess to try and remove all the pieces of glass. I am trying to locate my paperwork from before I left for my military duty. Have any suggestions? Thanks.

Several hunderd pieces went into my pool and damaged the liner and I've had several leaks since that time. It was recommended that the liner be replaced. However, I don't have the money to have it done and don't know if I will even open my pool this summer. Please advise. Thank you.

First I would like to THANK GEORGE for his most helpful service when I called in. He did an great job in helping me. Now THE PROBLEM: Hampton Bay 3 part Bistro Set. When I opened the carton I found that it appeared before and possibly returned from another buyer. All of the parts were just DUMPED into the shipping carton. Perhaps I should have returned it. But after inspection all the parts were there. However, after assymbling the table, I opened the box containing the slate table top (four parts). One of the four was broken. GEORGE saved the day when I called in for a replacement.

As I stated above, all of the parts for the table and chairs were just dumped into the large shipping box. This is just not acceptable. Home Depot's reputation rest on how items no matter how big or small, should always be package against damage. Small scratch marks are on some parts and I can live with that. PLEASE relay to whomever it is, that just dumping items into a box without any protection is a bad way to contuct business.

As stated above, only one of the four slate table top tiles were broken. The damage was caused when whomever dumped all part into the shipping carton, the post that holds the swivle chair to it's base went into the center of the package containing the slate table top.

Purchased the Hampton Bay Patio set 12 pcs. Believe it or not, No exploding glass issues and I purchased it in 2005 so I can't complain other than the fact that the swivel rockers fail and can be very dangerous! The base is made of a very thin aluminum and it will fail and break, it is only a question of when.

No damage, but thank God my father wasn't holding our infant at the time!

I bought a table & chairs set from Westminster Home Depot and the end of the summer of o7 and left it in the box until last spring of 08. Everything was fine and then in the late summer I came home to find the pation covered with little tiny squares of glass. It was completely shattered. I thought it was a freak accident until I went on line to discover the same input by dozens of people. I think this is manufacturing problem. However, it sounds as though neither Home Depot or Hampton feel any responsibility towards their customers. Since this obviously a very common occurence I think this should be dealt with by someone who has more clout than me.

Paying to replace the glass to is so expensive that it makes no sense. Without a top the table is worthless.

We purchased the Hampton Bay 5 piece patio furniture from Home Depot approx 3 years ago. Last night as we were sitting down for dinner the table top exploded. There were no extreme temperatures or other factors - it simply exploded. Thank goodness no one was seriously injured, but there was a huge mess of glass, food, table settings, etc. to clean up. After reading how many others this has happened to, I am spreading the word to all friends & family. If there is not a class action filed already, there should be!

We are out the cost of the patio set. Will definitely NOT replace with another glass top table.

We bought the Hampton Bay table set Fall of 08 and my glass top shattered just as everyone else has described it. The shards did get stuck in my pants (front and back because my legs were up) which was quite unpleasant. The radius of the glass was pretty far so I have a feeling the glass will take a while to completely clear up- that is not kid, pet friendly.

After reading a lot of the comments, I am now very concerned it will not be an easy fix of going down to Home Depot for a replacement top. I guess we will go the plexiglass route but I am not sure because it may look crappy and my backyard reaches temps above 100 for 3 months straight. We can't do tiles because they are to heavy as we move with the military fairly often.

I purchased a Hampton Bay patio set from Home Depot. One night it rained and the next morning the glass from my table had exploded! It took forever to clean up. We were lucky that no one was around

Set is worthless now--cost $700.00

our table exploded in a million pieces also. It took forever to clean up all the pieces. We were looking for a web address to try and get a replacement when we found this site. Looks like we won't have any luck. We will try plexiglass or a tile top.

we cannot afford to replace the glass

Someone mentioned using plywood and putting ceramic tile on top. That sounds like a great idea, and probably much more sturdy, but will need some extra support on the frame of the table. I'll figure out how to do it. I'm only working part time now and can't afford to buy the plexiglass, and I have left over tile from a project that was done a couple years ago. Has anyone else tried anything other than the plexiglass?

One day about a month ago, (Mid February) my glass top patio table made my Hampton Bay just exploded! Glass shards everywhere that took me hours to clean up. No reason why it should have broke it just did. To my surprise, it looks like many other people had the same experience. Next patio table I buy will definitely be made in the USA, unlike Hampton Bay products that are made in Asia.

We purchased the 7-piece Hampton Bay patio set in June of 2008 from Home Dept in Delaware. Only to find that the glass top exploded one afternoon while my husband & I were working. No one was injured because of the time of day the explosion occurred. It took several tedious hours to gather the pieces of glass from the crevices of our deck. Now, I am trying to find a replacement. This was a product that had obvious defects with the glass top, production was stopped and yet they continued to sell the remaining product to the public.

Granted, if I had researched this prior to my purchase I would have NEVER bought the set. But I did. I want a SAFE replacement top or I think a class action is warranted to recoup what the cost will be for me to replace the defected one I was sold.

Every evening we lower the umbrella to the down position which is secured by a Hampton Bay base and the table top was completely cleared. The next evening after returning from work my husband found the table top had exploded.

my contractor bought Hampton Bay halogen accent lights at Home Depot and installed them under my cabinets. The little black rings keep popping off and the glass falls out and hits my granite countertop. This is probably dangerous because the parts are hot and the glass has broken. I went to Home Depot and they said they don't stock the parts for these lights and I should contact Hampton Bay. I went to the Hampton Bay web site and filled out an e mail form, but it wouldn't accept it. They have no contact phone number.

glass broke, can't find replacement glass. printed on the glass is UV filter-001. I fear that without the glass my new granite countertop might fade.

Purchased Patio Glasstop set/ Glass shattered in millions of pieces. Not under warranty per Home Depot. Unable to find replacement part or contact numbers for company. This should be a common size 42x42. Makes the glass worth more than the whole set. Need assistance in finding customer service/ consumer affairs for Hampton Bay.

Having 4 chairs and topless table,useless.

My story is virtually the same as all I have read above. We purchased a Hampton Bay patio set, table with glass top, 4 chairs & smaller wicker table. This morning about 10:00 AM we heard a loud noise, went out to the patio and found the patio covered in thousands of pieces of what was once our glass table top. There is no wind, temperature is about 60 degress, clear & sunny. I will be visiting Home Depot later today to see what they are willing (or not) to do. From all of the complaints, it appears that there should be a recall of the glass and a suitable replacement offered at no charge. It is only a matter of time before someone is seriously injured. Thank God we were not sitting at the table when it exploded.

I purchased the entire Hampton Bay Patio Set but the glass shattered on the table top in a million pieces a little while later. What junk! I have a brand new patio set with no table.

I bought a patio table from Hampton Bay and woke up to find the top shattered in a thousand peices. Due to the level of complaints on this table and the frequency of occurance and the lack of response from Hampton Bay I think we should look into a class action lawsuit against them. As many of you stated this could be very dangerous and Hampton Bay needs to do something about it!

I am still picking up glass We just want the glass replaced they said we have to purchase it, this is bull

Purchased a Hampton Bay Patio Set back in March of 07'. Couple weeks ago I was sitting in one of the chairs watching my son play and out of nowhere there was a loud crackle and I was covered with glass. The glass top just shattered. After some quick research I learned this is a continuing problem with Hampton Bay which is Home Depot. So after calling many numbers I got ahold of someone who is helping me try and get a replacement glass. I was told this is not warranty even though I told the service rep what I had found out searching on the net. So my $700+ patio set cant be used cause the table top is no more.

I purchased a Hampton Bay Patio table from Home Depot in June of 2006. In July of 2006 I was in the kitchen cooking and I heard a loud smashing sound. I looked out the window and saw that the glass on my patio table had shattered into a million pieces. There was nothing on the table and fortunately no one was on the deck when it happened. I have 4 small children so when I brought this set I asked the salesman if the table was made of safety glass, and he told me yes!

Bought a Hampton Bay Windward III 54 Celing Fan Gossamer Wind Series fan from Home Depot. Had to return the unit to replace a cracked light cover right off the bat, Home Depot WAS AWESOME, no questions and we're polite. New fan, identical replacement, installed and in one week the lower light goes out, ballast needed replacement. Called Hampton Bay's Part Dept as instructed by the owner's manual on 12/01/08. Was told the part was covered under warranty and they would ship us a new balast within 4-6 weeks.

Called 6 weeks later looking to see when the part would arrive. Clerk said she never told us that information (so we are now making up things in our head apparently), the part itself wasn't even in stock and that backorder didn't even arrive until one week prior to Christmas. She said we were still on a backorder waiting list, not of the ballasts that came in were going to us, she wasn't going to tell us when they would ship us the part because it was a first come-first serve list. WAS RUDE from this point on giving us NO INFORMATION as to when the part would come.

All we were trying to figure out is if we had to wait another 6 weeks, 6 months, or 6 years! Completely incompetent, would not transfer me to her manager, and rude. Hampton Bay's Lifetime Limited Warranty for their fans is a sham, especially if you don't mind playing a guessing game as to when they will get around to actually honoring this clause found on the first page of the owner's manual.

Economic damage is that we've had an exposed BROKEN balast hanging from the ceiling fan that should of REASONABLY been replaced by now. We are going to try and return it to Home Depot. IF they will take it. We will NEVER buy Hampton Bay fans again. They just lost our business and everyone else we know. BTW, our neighbor bought the same identical fan and they are having the exact same problems with their lower balast now working either...wonder how long that waiting list really is! DON'T BUY THIS FAN

I Initially purchased a Hampton bay patio set (round table, chairs, umbrella). One month after purchasing the table, I came home from work and the table had shattered, glass was everywhere on the deck. I called kmart to explain what happened and asked to get a new table, they said they were not responsible and that I would have to deal with the manufacturer. I call the manufacturer and they said send pictures and and an explanation of what happened. I did, (still have pictures too). I never heard back (waited about 3 weeks). I decided to go to the crofton maryland store and purchase a new table.

There was glass everywhere it took several days to clean the glass off the deck and in between the cracks of the deck and in the yard. I had to be careful to clean the glass so the kids would not cut their feet or the dog would not ingest it. It was a lot of work to do in the sun for a 50 year old. We could not use the patio furniture for our enjoyment. Purchasing another table at a time when we were saving for college and for the kids school was difficult. It was money that we had not planned to spend.

I bought a six chair and table/umbrella combo from Home Depot in April 2005. I accidentally lef the umbrella up overnight and we had a windstorm. The next day, I found that the tempered glass table top had broken nto a million pieces. Luckily it seemed to be a sort of safety glass and didn't cut anyone. I saw a note on your online reports from someone who wanted to know about what to do to replace the top. I went to a local glass shop and had a plexiglass top made to fit the table instead of tryin for glass [cost at the time was about $175). It was lots cheaper than a glass replacement and takes a beating. It lasts pretty well if you clean it with a non alcohol base cleaner (vinegar/water mix works fine). Alcohol based cleaners will yellow the pleixglass. Hope this helps.

Damage to the top was the result of leaving the umbrella part open during the night, A wind shear flipped the umbrella, taking the table and top with it and shattering the top. When I replaced the top, I added an aluminum support strip int he middle to help take the weight better.

When it rains there are large pockets of water accumulated on the tarp and I have t oget under it and push the water out manually. This has caused the beams to break and rust. I can't find replacement beams at all. I just purchased this during May 2008.

I've lost the money I paid for the Gazebo...........I will also have to replace the frame around my patio because we anchored it to to the wood...

I purchased Hampton Bay outdoor furniture a little over a year ago from home depot, the furniture has since been well taken care of and to my surprise the coating on the furniture is blistering and ultimately peeling off and looks terrible, i contacted Home Depot where i purchased it and i was told to get in contact with the manufacturer for any defect

Blistering and Peeling

My husband and I purchased the 7 piece Hampton Bay Melbourne set in July 2008. Today the glass shattered. It was a little windy but it shouldn't have been able to lift the glass in the air the air like that. We have had harder winds. The glass just flew up,hit our bay window then went flying over to the other side of our patio and just shattered into pieces. I know that most of you have had the glass break for no reason but this shouldn't have happened either. I am not really worried about getting money back or even a free glass top. I just wanted to be able to get a new one.

The bad thing is that Home Depot and all these other stores carrying these products new there were problems and that the MFG was filing bankrupsy. Know I know why they had marked the patio set down so low, Home Depot was trying to get rid of the Hampton Bay products. I knew it was to good to be true. This set was expensive but I got it for $400.00. I have only had this for five months. I have never had a patio set and finally when I get one it is now useless. It wouldn't be so bad if I can get a top for it. What now?

Hamptom Bay patio furniture, 5-piece wicker with glass-top table and four chairs: glass top exploded in mid-day, sky was clear, wind was calm, temperature approximately 40 degrees

Glass shards blew onto patio, into grass and track-door grooves; cannot open or close track-door properly now, approximately replacement cost $600 including labor

bought palm canyon 7 piece dining set october 13th 2008. Today is december 29th 2008 three chairs are now broken and peeling paint couldn't get now help from manufacturing company or home-depot.

spoke to home-depot three times spoke to home casual with no one willing to help.

Wow! At least I see I'm not alone. My glass table top exploded this morning for no apparent reason. Wasn't windy, unbrella was folded, and nothing was on the table. After reading thru the postings, I think I'm going to forgo trying to get another glass table top. Instead, I'm going to lay a sheet of plywood and tile it. Has anyone else tried this?

I purchased the 7 piece Hampton Bay Melbourne collection from Home Depot in June of 2008. From the start, I noticed this product had some issues. The umbrella would not stay firm in the stand that I purchased, and in fact, the umbrella was broken and had to be exchanged because it would not stay firm in the stand. With my new umbrella in place (and still not holding secure in the stand) I was set to enjoy my new patio furniture for years to come. That is, until late November of 2008.

One night while watching television, I heard a loud crash. It was very dark outside, and since I had no idea where the crash came from, I ended my investigation of the crash after only a few minutes. The next morning while I was taking my dog out to use the restroom, I discovered what the loud crash was. My glass table top on my 6 month old table was scattered all over my patio and into my lawn. Nothing was on top of my table except for a plastic ashtray, and my umbrella was in the folded down position.

Disheartened, I started to look at Home Depots website for replacements, only to find out they no longer sell this model of patio furniture. So I decided to find Hampton Bays website to look up a part number and get a replacement. I couldn't find anything about Hampton Bays website or about getting replacement parts. Fearing that I wasted $700 on a patio set, I started to think of other ways to replace the glass table top. That's when things got interesting.

I started to Google Hampton Bay Patio Furniture and found this website, and hundreds more that contained thousands of complaints about exploding glass. That's when I decided to dig deeper. I found that the company that made the Hampton Bay products was out of business due to a class action lawsuit. That got me thinking, if there was a class action lawsuit then somebody obviously knew there were issues with the safety of this product. The thing that was even more troubling was that the lawsuit came in 2007, yet Home Depot was still selling the products in 2008.

I attempted to contact the Home Depot where I purchased the set, who might I add were very rude, and got no progress. All I heard was we will contact the manufacturer for a replacement even though I kept telling them they filed bankruptcy and went out of business due to a class action lawsuit. My next step is to contact the Home Depot Customer Care division to see what they can do for me. Considering there was a story of a woman in Colorado who got a refund for this problem, I will seek the same resolution.

Luckily, there were no physical damages since it was so late at night and winter was right around the corner. My wife and dog could've very well been injured by this since they are in the backyard a lot. The economic consequences are that I am currently out $700.

He was great! He gave me a free remote control with a receiver and a new ballast!

Purchased a Hampton Bay Patio Set this past July 2008 and arrived home last week to find that the glass table top had virtually exploded into pieces on our patio. ...Less than 5 months old and clearly a substandard product.

...Less than 5 months old at a cost of $600.00. Now I have a completely worthless patio set. I will follow up with the company as it seems there are endless complaints by many consumers online.

bought a hampton bay laffere bar table and 4 bar stools at home depot and all the bar stools are breaking and they cannot be repaired.home depot will do nothing...the company to call is brown jordan for anyone to complain...

Glass table top from our patio furniture set exploded this past summer 2008. Set was only in its 2nd season. Purchased from Home Depot Spring 2007 under the Hamptom Bays Logo.

I now own a useless patio set, have broken shards of glass in my wooden deck, and understand that replacement glass is over $200 to replace.

I have a Hampton bay ceiling fan (Model 390-050 54 inch) with remote located in my kitchen, the remote will no longer work, it lights with the wall switch, but no fan. a lot of money was spent on your product, yet it quit working. they have no replacement remotes. No one seems to have one. yet your products state they have a life time warranty. but no way to fix it.

being located in the kitchen i want it to work properly, or for you to replace it per your manual and what was described when purchased. do what you say or admit that (not really). I am a us marine and do not get paid enough to purchase stuff more than once. thank you please respond

Hampton Bay Patio Table Set about 10 feet from back door/dining area. We heard a noise one night. My husband came back in said our table top was shattered to pieces. The umbrella had tilted over. I found it hard to believe because there is a metal support at the base and in the center of the hole. Sure enough all the pieces were all over the patio like there had been an explosion. I am still surprised how this umbrella set in the stand could have shattered this big retangular table. Home Depot told us to contact Hampton Bay. It was only about 18 mos. old and well preserved, mostly under a covered patio.

We are out a patio table set if we cannot replace the glass as the shape is sort of oval/rectangle

I woke up one morning to find my Hampton Bay patio table shattered into a million pieces. Cleaning up this mess was a hard task because my patio floor is a combination of flags stones and gravel, I ended up getting rid of most of the gravel stones because a could not seperate the stones from the broken glass. Still can't find a replacement glass,as of then my patio furniture has been useless.

I bought a Hampton Bay Patio Set in the summer of 2007. Last night my boyfriend took out the recycling and discovered that the wind had flipped the table over (we think) and the glass top had disintegrated into thousands of bits on the patio and out into the snowy yard. It may be our fault for leaving the umbrella up, but still don't think that glass for use on a table should shatter so easily.

From reading others' reports, I'm guessing it's not possible to replace the glass through Hampton Bay. I plan to get a plexiglass replacement and then buy an umbrella that stands beside the table and sweeps over it, rather than use the umbrella that threads through a hole in the center. It will cost me just about as much as the set did.

Glass top from the Hampton Bay 7 piece set exploded one afternoon and sent glass everywhere. We spent a lot of money on this at Home Depot. Apparently I'm not alone. Home Depot or Hampton Bay should re-imburse owners of this product at full refund. Can't find a website for replacement anywhere.

Out $600 patio set. Luckily no one was seriously hurt. It took 5 hours to clean up all the glass, of which I had to take out from work because of where the glass was. Hampton Bay should also re imburse for lost wages. I'll never buy from Home Depot or Hampton Bay again.

To avoid a repeat, we paid a local carpenter to cut a round piece of hard plastic (like what is used to make doors, etc. on boats)to fit the table, which he did, resolving that issue. Then the chairs began to break at the base, so I went on-line to find replacement parts, only to read complaint after complaint about the manufacturer and Home Depot's response (or lack thereof.) I guess I'm out of luck, but I find this situation infuriating. How can Home Depot continue to sell a product that is so obviously inferior?

I paid $700 for a set of furniture that I got to use for one season.

Bought a Hampton Bay 7 piece patio furniture in fall of 2007 from Home Depot. Went on vacation in June 2008 and returned to find the glass tabletop had shattered all over the concrete patio. I figured this was a fluke because I had lawn service the week I was gone. But my investigation of the matter says that there are hundreds of other people that have the same complaint. Looking around the edges of the glass, it appeared as if the glass had expanded to the rim of the tabletop and shattered as a result of extreme pressure. I'm not sure what to replace the top with, but in it's current condition it is useless.

I have have $ 700 worth of worthless patio furniture.

I have been lucky my table top has not exploded yet, however, the umbrella fabric is torn real bad. I just need to replace the fabric.

Like many of the other complaints, the glass of my Hampton Bay Lasserre table shattered into a million pieces in the middle of the night. It was a calm night, very gentle breeze. There was nothing heavy on the table, it had no cracks and was only 1 year old. It had been cared for well- was brought into the garage during bad weather. There was no reason for this table to break besides manufacture defect.

Fortunately, there were no physical injuries. I'm concerned about pet injuries from pieces that could still be in the grass. Cost of the set last year was $800. Now listed online for $500. It is clear that there should be a recall for this glass. There are hundreds of identical complaints online regarding this table.

We purchased a 7 piece Hampton Bay Patio table (with glass top) from Home Depot about 1 year ago.

One windy night, we heard a loud glass shattering noise. Next morning we found that the glass had shattered into pieces. The wind had lifted it and shattered the glass. It could have been dangerous if someone was nearby.

Someone should take the manufacturer and Home Depot to task for selling furniture that shatters like this and calling it 'patio' furniture.

What kind of consumer safety do they have in mind?

I am mad that now the table is absolutely worthless.

The glass shattered all over my patio and the lawn. I cannot easily find the replacement of the glass top for the table - it is not a standard cut.

Economically I believe that I have lost a patio furniture that I paid $600 for at Home Depot.

I would appreciate if the company or someone can assist me in getting the glass top or identifying the web site or contact number for the company.

Looking at the conumer web site, apparently this is a common problem that many users have experienced. How many users have seen their expensive patio furniture getting squandered by this glass shattering.

I did not even move or place any objects on the table. The wind just lifted it like a sail and it went crashing down.

It is a bad design. The manufacturer should design some clamps or pins in place so that the glass is held down.

Least they should do is to provide their customers with a new glass top for their tables and send some clamping device that will prevent this from happening.

Any advice or assistance will be greatly appreciated.

The cushions and canopy of the Sonoma patio collection faded so fast. I bought 3 lounge chairs, 2 side tables, 7 piece dinning set, the swing, loveseat coffee table and 2 arm chairs and now I can't find any replacements. Outdoor fabric? What a joke.

I am amazed to see that there are so many people complanining about Hampton Bay Patio Furniture and nothing being done.

I came home today to a similar mess as everyone else. The glass for my patio set was shattered into a million pieces all over my deck. Even after all the big pieces were cleaned up, there were bits between the deck boards and all under the deck. The only positive was I had already taken the cushions off the chairs so at least they were not ruined.

Something needs to be done about this obviously faulty product!!

We purchased a Hampton Bay 7 piece patio set in May, 2006, from Home Depot. The table had a glass top. About 3 weeks ago, Sept. 2008, we heard a loud crash at 4:00 a.m. We jumped up out of bed, flipped on the lights to the deck to find that our glass top on our patio table had exploded in small pieces all over our deck. It took my husband and I two hours to shovel the glass into a waste can and vacuum up all of the slivers of glass from the deck and chair cushions. We are still picking glass out of the cracks of our deck and the chair cushions will have to be thrown away and replaced because the small fragments of glass are so sharp that they have been embedded in the fabric seams and it is impossible to get all of them out so that the cushions are safe to sit on again.

We tried to contact Hampton Bay but were unable to find a website or phone number. We called a local glass company and were told that a replacement glass would cost us approximately $200.00. We just feel very fortunate that no one was sitting at the table or on the deck because they would have been injured by the glass. We wanted to pass our story on to other people so we can prevent others from getting hurt and educate the public that these tables are not safe. If you have a glass top patio table you should consider replacing this defective glass or getting rid of the table in the trash. We still have a waste can full of glass and photographs for proof that this indeed happened.

The cost of the table was approximately $650.00. It will have to be replaced because it is not feasible to purchase a new top for an additional $200.00. The table is unusable without a top and the chair cushions are unsafe to sit on and will have to be replaced.

Walked out on beautiful day to find table top shattered. Umbrella was not in nor was it windy outside.

MFG Hampton Bay patio table exploded into million of glass pieces like a grenade. No one injured but we were lucky as we were planning to eat on the table in two hours. Home Depot says NOT their problem!

Now have USELESS table, Umbrella and four chairs. Unit cost about $800.00 when we purchsed it in April 2008. Someone should sue these folks by class-action to get Home Depot's attention and other who do all the manufacturing outside the USA so the Executives and shareholders make unreasonable profits / saleries at the working man expense. Hampton Bay product knowing full well they will fail soon and possibly maim someone eventually.

Four (4) months ago I did purchase a five (5) pieces Hampton Bay patio set at Home Depot located at Fayetteville, N.C.. This past Wednesday I walked into my deck and noticed that the glass of my patio table shattered into thousands of small pieces of glass. I did call Home Depot and I was told that I do need to call the manufacturer of the product and let them know about the problem. I went to the manufacturer webb site to find their telephone number and found out that there were several complains in regards with the same table glass. Apparently, these table tops are completely unsafe therefore, the Government needs to investigate this situation and made a recall of this product. I did not call the manufacturer due to the fact that all other unsatisfied customers did contacted them without having any success. I will recommend that no one purchase this type of product.

I spent half a day cleaning my deck and still have glass particles on it and also cut myself several times. I urge the manufacturer to read this complain and take immediate corrective action prior someone really gets hurts.

I purchased a Hmapton Bay patio set in August of 2006 through Home Depot on line. It was delivered to my home with no problems. The set was $899.00. It is a stone topped table. The set is beautiful except since the beginning of The summer the table top has started cracking and pieces are now beginning to fall off. I have contacted my local Home Depot who told me that I need the original receipt of purchase or my credit card statement showing the purchase. Well needless to say I d not have either of these.

So once again I contacted Home Depot on line and at the local level they can not provide me with the information. Hampton Bay's only response is they need proof of purchase Home Depot's repsonse is sorry in order to pursue this we need that proof of purchase. Now what do I do?

This was an expensive set that I do not have the money to pay for again nor do I want to charge such and item without some kind of assurance that Hmapton Bay will stand behind their product.

During the month of July 2007 my new patio set by Hampton Bay (Verrado) glass top shattered into a million pieces. Now the cushions need to be replaced. Home Depot does not order replacement cushions. I just found out the cushions can't be replaced! So the consumer has to go out and buy a new patio set.

Hampton Bay Dana Point patio set glass tabletop shattered into a million pieces. Patio set was only 6 monthes old.

Spent half the day cleaning up the glass that went as far as 15 feet away from the table. Out at least $250 if I want to replace the top with a good piece of glass. I will not accept a new top from the manufacture because from what I hear the top will just do the same thing.

Wow, this is a widespread problem! Our glass table shattered yesterday. I plan to call the company first thing Monday morning.

this hampton bay melbourne gazebo is a piece of work. whenver it rains i have to dump water out of large pockets that form in canopy. of course the water's weight has caused the rods to bend and are about to break. I calledthe company for replacement parts which they claim are on backorder indefinitely

Glass Table top from a Hampton Bay/Dana Point Table exploded. Glass shattered all over patio

My dog cut up his foot walking in glass while we were not home. Extensive vet bills as a result

3 flush mount lights have cracked rims after 4 years.

Went to Home Depot, said probably nothing they can do?

Hampton Bay Patio Set table glass shattered into many pieces. Very difficult to clean up. Very dangerous situation.

Loss of use of the table. Must n ow find a way to replace it. Probably have experienced a loss of $200-$300.

We bought a 3piece patio set at Home Depot at the beginning of the summer. Several weeks ago while I was setting in the chair the chair broke causing me to fall sideways. I didn't hurt myself, but certainly gave me a scare. My husband and I checked the chair, where it was welded is where it came apart (3 out of the 4 legs). I weigh 160# which is well within the weight limit. We went back down to Home Depot to see if they had any others, if they had we were going to talk to the manager, but there were none out. We did explain the situation to a clerk who was in the area, but I didn't get his name. He was very polite but that doesn't help us out.

We now have a 2 piece table set. So one of us sets at the table the other sets at the matching glider that we also bought at the same time.

We also purchased a Hampton Bay Kampar dining set this summer from Home Depot. Two days after purchasing it, the glass shattered in a thousand pieces all over our deck. We were home when it happened and heard a loud noise, but have no idea what caused it to shatter. It was a nice, sunny day with absolutely no wind. We called Home Depot and were told we would have to deal with the manufacturer so my husband asked to speak with a manager and we were told we could come in and get the glass out of the display. So far so good with the new glass.

One Sunday morning the glass on our patio table (Sydney collection) shattered into many small pieces. This was devastating as the set was less than a year old. To replace the glass is $230 which is about half the cost of the 8 piece patio set. I was online looking for another table, and now I'm just reading the reviews about the default in the product. What can we do about it? Apparently this is more than just a coincidence.

No one was around when it shattered. A neighbor did see it shatter and called my in-laws who live across the street. We're thankful it didn't cause any harm but I would like another patio table, preferably with no glass.

I was searching for a new table top when I ran across this blog with the same exact problem we had. Our Hampton Bay Kampar table top just shattered. I wish I had taken pictures as many have stated they did. I am not sure what to do now, I just want glass back in the middle of our patio furniture.

The Hampton Bay Folian Patio table which we purchased last summer shattered into a million pieces. Noone was on the deck when it happened since it was 6am. I awoke to a loud crash. When we bought the set we had asked if the table was made of safety glass, and were assured that it was, and that if it broke it would hold together.

This was simply untrue- it exploded into sharp shards of all sizes. After hours of cleaning it up by hand, then using a wet dry vac, we still have so much glass particles in our deck that we are planning to replace it. It is dangerous to walk on the deck barefooted or to allow our dog to be on the deck. At first I thought it was a fluke, and I was trying to find a replacement glass.

Home Depot was of no help, just said they didn't carry it anymore. I wasn't sure of the style, and Hampton Bay division of Home Depot told me to go online to find it-which I did. I happened upon this site while I was looking, and was mortified to see that this is a huge problem that Home Depot MUST be aware of already.

I called them back to let them know. After getting a huge run around from Home Depot (multiple calls- no results just other numbers to call-Hampton Bay,some warranty place (who told me I could buy a replacement for $260), I figure we are just out the money. I really can't understand why this product was not recalled. Home Depot does not stand behind their merchandise. Why would I want to buy a replacement glass that obviously is flawed?

After spending almost $700 on this patio set we are left with a useless table frame, and chair pads that still contain fragments of glass particles. Our deck also contains shards of glass. Luckily, noone was hurt. I have also spent hours making calls and waiting for calls back that never come from Home Depot. What a shoddy company!

I bought a Hampton Bay Patio Set. I had no trouble the first year. This year half way into the season, the umbrella broke. There was a slight wind, hardly harder than my breath and the cast aluminum piece where the umbrella tilt over broke into small pieces. I could see if it was a storm, but this thing just snapped. One person was clobbered and another almost impaled. It is costing me nearly $300. to replace the umbrella.

Sunday, July 27th, 2008 my table top spontaneously shattered in a million pieces. Both of my grandsons were standing about 5 feet away. Thankfully, they were not injured. I would like a replacement but am not sure who to contact.

Add my list to the exploding table top. What everyone says is right on target. The class absolutely exploded and thousands of pieces ended up on the patio, grass and walkway. I spent two hours with a wet vac trying to clean up the pieces. Since I have a dog, I am worried that he will cut his paw.

This Hampton Bay set (approximately 48 inches glass top with umbrellas and four swivel chairs in green color) was sold to me a by Home Depot a couple of years ago. I have always been careful to take the table inside during major storms. I was at my computer when I observed the table explode on a mild day. I will take photos and contact Home Depot but it looks like nothing is being done about this matter.

The table top will coast more than a new table. I will not buy Hampton Bay.

We had purchased the Hampton Bay patio set in Spring of 2006. The glass table top exploded one day to the extent of glass ending up in my pool, and all over the deck. It took us forever to clean it all up, especially from the pool. This is the second table top, the original exploded only months after we bought the set. Home depot replaced it then since it was so new. This is really an inferior product for the price of the set.

Since both my husband and myself are now retired, there is no way we can afford to replace the glass on this table.

I bought a Hampton Bay Sonoma Swing about a year ago. The canapy and cushions have faded and so bad that it looks like it is five years old. We brought in the cushions and canapy over the winter so it was not out for in the winter weather.

There is no place where I can find that we can have these replace. I would like to know if it can or will be replaced. I paid alot of money for this and it should not weathered like it did. What can I do?

I have had my Hampton Bay 5-piece Pacific patio set for about 3-4 years. It has a approximately 48 glass topped table. I went out today 7/18/08 and the table was in pieces. There was no wind today but it was 95 degrees or so all day. I don't know if the heat had anything to do with it but it was a major cleanup with the shop vac.

I'm now out a table since it cannot be used. I read here that new tabletops can cost $200 or more just for the glass. I'd like to replace the tabletop with something besides glass now since I'm not going to spend that much money on a new top. Or, I might just purchase a new table elsewhere.

I purshased a pation set made my hampton bay 2 summers ago. I also bought the ten foot unbrella which was approxiamtly $170.00. The rope on the umbrella broke and cannot be repaired as I can see. This was not a CHEAP set and I would like to have the umbrella replaced and shipped to me free of charge. Home Depot no longer carries this product as far as I know.

I purchased two glass top Hampton Bay white wicker patio tables from Home Depot in the early spring of 2008. One table was placed in the back in the shade. The second table was placed in the front under a covered porch. Just a couple of weeks ago the glass tabletop spontaneously shattered overnight in the back yard. There was nothing on the table and fortunately nobody was hurt but it sure was a problem cleaning up about 10 lbs of glass shards. I was worried that my dogs would walk on the glass and cut their paws. I was looking for a replacement tabletop when I came across this website and was surprised at the large number of complaints with the exact same thing happening.

Patio table is ruined and now I don't trust the 2nd table that we purchased that is currently not shattered.

What an eye opener. A friend of mine had a similar glass explosion earlier this summer with a 2 yr old set. In shopping for a replacement, we found Home Depot still proudly sellint the Hampton Bay sets with the tempered glass tops. Not looking to witness an explosion of glass, we're going to pass.

Spent 4 hours cleaning up the last mess.

Bought a Hampton Bay Kampar 5 piece dinning set last summer. This summer, one random day we went out to our patio to find the table top shattered in a million pieces. We are lucky that our two children ages 1 and 2 were not around when this happened.

This morning we woke to find the glass top to our outdoor patio set shattered on the patio. It is a Hampton Bay Furniture patio set purchased at Home Depot 2-3 years ago. We have pictures and will save the glass, after reading other reports.

will have to replace the table or table top, possibly the patio set as we have not cleaned up the glass yet and cannot tell if the glass shards have damaged the seat material.

Purchased a Hampton Bay Patio Set from Home Depot. The LASSERRE Collection. Patio Table ( Glass top ) Chairs, umbrella & stand. One day with out warning the Glass patio table top shattered into pieces. Luckily, no one was in the area when it happened. We have Digital photographs available that were taken after the glass shattered and prior to us cleaning it up.

Loss of the patio table top. Have not been able to replace it. Luckily no one was near or at the table when the explosion occurred.

In May 2007 my wife and I bought from Home Depot the complete Hampton Bay Calabria Collection:7-piece Dining Set, 2 Chaise Lounges, Glider, Accent Table, Umbrella and Base. Everything is great except for the Umbrella. The crank handle broke off when opening the umbrella. Home Depot only garantees for 90 days and Hampton Bay for 1 year. The umbrella was stored in the garage all winter. After spending $159.99 I don't think this should have happened. If I buy another Hampton Bay Umbrella is this going to again. 14 months is not a long time. Help. Thank You.

Lost $159.99. Would like another umbrella.

The cushions are cheesey, cheap and get dirty, I need new thicker, more durable stuff. I paid a load of money for this crap furniture!!!

Patio Table glass exploded. No one was sitting at the table, luckily, but the glass exploded into millions of pieces. We bought the table last year at Sears. I think the model was Hampton Bay

If anyone was seated at the table, potentially, they would receive many cuts and imbedded glass.

Just today, June 29th, my fiance and I were cleaning up after a party we had the night before. A slight wind had blown and the umbrella of our Hampton Bay table on our patio blew very little. The next thing you know, our table had been shattered to pieces all over our deck. There was absolutely no reason this should have happened! We were very lucky not to have anyone sitting at the table when this happened. It could have been very dangerous. Very dissapointed in the quality of this table top.

The patio set we bought was over $700, and now we have no where to eat on our deck.

I bought a Hampton Bay patio furniture set from Home Depot in June 2006. Last week, my son (who weighs 33 pounds) leaned on the table, and it shattered into a million pieces. He cut his head and his foot (he also got VERY freaked out). After looking up the company on the web, I find that these tables shatter ALL the time, and yet there has been no recall? I was lucky he wasn't more severely hurt. I have pictures of the gash on his head as well as of the shattered table.

The table is ruined.

I to purchased a U-shaped bar with 4 bar chairs from Home Depot online site two years ago. This will be the second year of use, we live in Minnesota, so it does not get a lot of use. Last week the explosion of glass happen just as my grandchild were going in the house. I was the only one close enough to get a few minor cuts. We two had millions of pieces of glass to clean up. We are praying that none are in the vinyl lined in-ground pool.

It took my husband and I working hours to clean up the dangerous mess of sweeping, shoveling, vaccuming, and we are still finding several pieces a day. I went on-line and to search for a replacement top and the first thing that popped was this site. I also have four of the bar chairs as well the matching glider purchased in the store. I no longer want any of it at all as I am afraid to use any of it.

I purchased a 7-pc Folian Dining Set from Home Depot at the end of summer 2007. I left the set in the box until this summer. I went to take out the table yesterday only to find it crack line in a spiderweb form and the frame appeared twisted. As,I open the box all the way the table made a pop and the glass shattered. I contact the company and they can not replace it because it is hard to see on my faded receipt - I had lefted attached to the box in the garage for the pass 10 months. Now I have 7 chairs and no table. I guess it was a blessing it shatterd before I place it out for our guest.

Fortuately, I only received a scratch from trying to forced the flap of the box close to keep it from popping towards my face. I think it is horrible after this incidence I research the product only to find out this has accordded with others. Why did the company not place a recall on the glass table. Someone could have seriously been hurt.

We purchased a 7-piece dining set and matching love-seat, 2-chair, table combo at Home Depot on 5/25/08. Less than 1-week later my wife came home to find the table top shattered into a million pieces. I was shocked to find so many identical stories on this web site. Like so many others we have small children that could have been injured. Like the other listings this was a dark-tined glass. And like so many others we've contacted Home Depot and who promised to look into the mater and return our call.

To this date we've heard nothing from the manager we talked to. I suspect we'll be victimized like the rest of you as well! Take some responsibility Home Depot and recall this junk! The manufacturer is clearly at fault. Do the right thing.

i bought a hampton bay outdoor patio set for around 900 dollars-it was a mosaic tile-a very heavy set-well i followed the directions and put a clear sealer coat on it-but it didn't help tiles are always falling off-and i have to reglue them-for 900 dollars i am not very happy-and the chairs if you lean back too far you fall over-i thought by buying something expensive it should last. wrong again

i am always repairing the table and have this fear someone will fall backwards and get hurt

My brother and I both purchased a Hampton Bay patio table and chair set at Home Depot in June 2007 at a collective cost in excess of $1200. The set included a glass top, rectangular table and six chairs. The glass top table from my set spontaneously exploded on June 16, 2008. Sounds like my brother and his family having a ticking time bomb on there hands. The irony of the situation is that, at least in my case, the Hampton Bay set was purchased to replace a Martha Stewart patio set, which also included a glass table that spontaneously exploded.

Fortunately no one was injured. However I have a useless patio set.

I purchase a hampton bay patio set l ast summer. I heard a loud sound what out side and found my the glass in my table shattered.

I have a patio table without a glass top.I call my local glass maker for a replacement glass that cost 235.00. Im not going too pay that so the table just sit out side no one uses it.

We purchased a Hampton Bay patio set called Sydney8/2006. It was a beautiful set. I paid around $1000.00. Just yesterday for no apparent reason the tabletop just shattered into a million, no exaggeration. We are quite upset of this as the set in perfect except for the glass table top shattering. THANK GOD we weren't having dinner at the time, because someone would have gooten hurt. Something needs to be done about this.

We no longer have a patio table and can not afford a new set. Also, it took myhusband and I 4 hrs. to clean everything up. I am still afraid that there are pieces still there.

My Hampton Bay glass top table puchased in July of 2006 from the Home Depot exploded all over my back yard. I have requested the Home Depot replace the table, but have not heard back fromt them yet.

Glass all over the back yard and a useless patio set. Luckily no one was at the table at the time it exploded, but I heard it from inside and it was loud! Luckily no glass got into the pool, but I am still cleaing up glass from the yard!

Add me to the list of consumers who had the "shattered glass" experience. For not apparent reason the glass top on my 5 pc. Hampton Bay patio set with tall swivel chairs shattered. I heard it from inside and ran out to see the table top in a million pieces. Clean up was extensive, as I have a 4 year old child and three dogs!

Bought a glass top hamption bay patio table from Home Depot. The glass top has exploded into a thousand pieces - glass everywhere. Replacement cost will be over $400.

In Aug of 2007 we purchased a Hampton Bay 4 piece patio bar set from Home Depot. We kept the set in the garage over the winter months so that we could still enjoy our great purchase. One night as I climbed up into one of the tall swivel chairs it just gave and I fell onto the concrete floor. All of the welds holding the chair together had busted. We didn't think much about it at the time. We thought maybe we had misused it or something along that line. But, last night we hosted a large cookout with lots of friends and, yes you probably guessed it, as one of our friends went to sit on one of the other tall swivel chairs it collapsed under her. All of the welds busted. We have one chair left that no one wants to sit in and end up embarrased or injured. What a waste of money. Really.

A couple of bruised on a couple of people luckily nothing serious like someone stabbed through the back by the jagged metal left behind when the chair snaps off. The chairs seem almost irreplacable but after reviewing the list of complaints I don't believe that we will even attempt to replace any of the set. We will cut our monetary loss on this but we will not purchase another Hampton Bay product.

A year ago (june 2007) my husband and I purchased a Hampton Bay 'Sydney' dining set for our patio from Home Depot (6110 Lemmon Ave Dallas 75209). Tuesday, June 3, 2008, the glass tbale top shattered. This happened without anything actually hitting the table top.

After one year of use we ar enow going to have to replace the set which is expensive. We also had to clean up all that glass and dispose of it.

Add another exploding glass table to this list of Hampton Bay clients. For no reason this glass table shattered on our back deck. We purchased this Hampton Bay set with the table, 6 chairs and 2 lounge chairs 3 summers ago and last week the shattered.

To replace this glass piece would deem too expensive compared to a new set.

While we were sitting in the living room on a warm June day, the glass table we had on the back porch exploded. This explosion sent glass shards everywhere. This table was purchased approximately 3 years ago at Home Depot. and was a Hampton Bay item.

Because of this we were forced to purchase a wet/dry vac to clean the glass from the yard to avoid injury to our two dogs and three children. This also involved two hours worth of labor cleaning the mess, some of which included belly crawling under the deck and injury to arms and hands from the shards. Also the table had to be replaced with one that did not include a glass top.

I bought a Hampton Bay patio table last year at Home Depot. Came home to find the glass shattered into hundreds of pieces. Come to find out many people have filed the same complaint...Terrible product and design.... too expensive to eplace! patio set is now useless!

Last May I bought the 7-piece Sydney Patio Table set. Last week, about a year after I purchased it and one week after I was finished paying for it(!), we were sitting on our patio and all of a sudden we saw and heard the glass table top explode into a million little square pieces! That was a very big mess to clean up and there is still glass dust all over the patio. We are currently using a piece of plywood as a table top that was ironically purchased at Home Depot where we bought our patio dining set.

A replacement piece of plexiglass or acrylic will cost $200-$300. Don't know whether to get a new table or replace the glass. What a rip off that Home Depot doesn't cover this. I just spent $1200 on a matching table and conversation set and now the dining table is useless. I would like to be a part of any class action lawsuit against JRA or Hampton Bay. Very upsetting experience.

Purchased the Hampton Bay Patio set in March of 06. Spent approximately $1300 for the table 6 chairs and the umbrella and stand. Yesterday, the glass table literally exploded into thousands of pieces for no reason at all.

Glass was is all over our back deck, it's almost impossible to pick up every piece. As I said before, thousands of tiny pieces of glass.

We purchased a Hampton Bay outdoor fireplace last spring. It has an unglazed ceramic bowl, so we took it inside for the winter. Even the first summer we notice a small crack formed immediately, but thought it might have been normal. When we took it out for this summer, the bowl was the consistency of chalk, it was completely destroyed. the table itself is quite sturdy and beutiful, but the bowl is junk.

I purchased a Hampton Bay outdoor patio set, so piece Sydney Series. Last year I noticed the paint was flaking off on all legs, top of the chairs, frame of the table, and the glass very wobbly in the table. The disintegration is horrible. My neighbor purchased the same set a year later than I did and her set is flaking, peeling. I contacted Home Depot to see if they stand behind product they sell with their vendor. Their product is definitely defective and I am concerned that someone could get injured.

We own one of the Hampton Bay 6'x4' dining tables with smoked glass. Woke up to the sound of exploding glass at 4am. Scary considering that our 1 year old was playing next to it just that evening... I'm planning on replacing the top with anything but glass.

I bought a Hampton bay out door lamp post through home dept . it is about 4 years old . it sits in the front of my house in the rock landscaping . were no water gets to it .but the bottom rotated and fell over. due to the cheap material it was mad from.

lamp post is no good would like it replaced

My wife and I bought a patio set. 4 high top swivel chairs and a fir pit table, all the chairs are falling apart and won't even sit up straight, the fire pit barely lite, hampton bay products seem to be all junk and never again will i buy any of there products.

My wife and I bought a patio set 4 high top swivel chairs and a fir pit table,all the chairs are falling apart and won't even sit up straight,the fire pit barely lite,hampton bay products seem to be all junk and never again will i buy any of there products.

I called the Home Depot Store where we bought it and I am awaiting a response. I am not hopeful that they will do anything about it as others have said they got no help form HD. The company should do something before someone gets seriously injured. The pieces were so tiny it took an hour and a half to clean it all up with a shop vac.

Now, getting to our third year, the whole side of the table has fallen off in huge pieces and most of the clear finish on the top of the table is chipped off. This table is junk. The umbrella that we purchased with this set wouldn't stay up beginning in the second year we owned it, so we used a clamp to hold it up and lastly, the umbrella pole broke in half at the end of last summer.

I found this website completely by accident, and am now concerned with the swivel chairs we have after reading some of the other complaints. Something needs to be done about the poor quality of these products. I know I will never purchase another Hampton Bay product again.

The finish has chipped off the top of the table, huge pieces of the stone have fallen off of the table and cannot be repaired, the umbrella wouldn't stay up so we had to use a clamp to hold it up and the umbrella pole broke in half. As a result, we are forced to go out and purchase a new patio set. We are fortunate that no one was injured by any of the broken pieces of stone or by the broken umbrella. I am upset because we paid approximately $1100.00 for this set and expected it to last more than a few years.

I came home to find the glass from my Hampton Bay patio table had shattered in hundreds of tiny little pieces all over my deck.

My glass tabletop was completely destroyed.

We also purchased a patio set with a glass table top and the top shattered into a million pieces after only 2 months! I do not recall what the name of the set was, but I don't see any way to fix it so that the table is useable again except to replace the glass and that was quite expensive. I think we paid $750 for the set last year. It doesn't look like they sell the set anymore either. Very upsetting. I have 4 kids that want to eat on the deck and I have nowhere except the floor for them to eat right now.

We purchased a really nice patio set from Home Depot last Summer. And yes, it HAD a glass table top insert - for which I see by many other complaints this is a LARGE issue that I am just becoming aware. In our case the wind did happen to surprise us and we assumed (since we were in the house at the time) that the umbrella had popped it just so. As like has been described over and over by other consumers, this glass shattered in minute pieces all over the place.

After reading these other complaints we are very thankful that this event happened when it did, and not when the family was gathered with our small grand babies/toddlers all around. I certainly have a complaint regarding the fact that it seems near impossible to find a replacement for our lose of this table top, but an increased rage hoovers around the fact that even tho these products are noted to be highly dangerous they are continuing to be sold! Please! Please! Get these items off the market! The furniture is gorgeous, but at what expense? The possible loss of sight, or worse a LIFE of a child?

I purchased a 7 piece patio set called Lasserre by Hampton Bay at Home Depot a little less than two years ago. Recently my husband and I were having a barbeque on a calm, sunny day and had gone into the house to eat our meal when we heard a loud crash. We went out to our back patio to find that the top to our smoked-glass patio table had shattered into thousands of pieces all over our patio. There was no apparent cause for this - it was totally unexplainable. I was going to call the manufacturer listed in my owner's manual, but the warranty specified that it did NOT cover glass so I was looking on the internet to find replacement parts for the table when I discovered that numerous other people had experienced the same situation with the exact same brand of patio furniture. I only wish now that I had the forethought to take pictures of the situation before we cleaned up the mess.

Obviously we are out the $700.00 dollars we paid for the table because it is now useless unless we want to have a top custom made for it at $400-$500. Also our patio is stamped concrete, and even though we have vacuumed it thoroughly there are still millions of teeny glass shards all over it and possibly in the grass that edges it. I often go into the backyard in bare feet but I guess I won't be doing that for quite some time to come. We have three small granddaughters that play on the patio and in the back yard and I worry how far the glass has spread onto the lawn where they play. We also have a purebred Golden Retriever and two cats that I worry about getting shards in their paws and getting cuts or ingesting glass from licking their feet. I am truly disgusted that after reading so many complaints of an obviously faulty product that nothing can be done to get some kind of reimbursement for at least the cost of the table top (all I actually want is a new table top - one that won't shatter for no reason).

Glass Top of Patio Table shattered 3 months after I bought it.

Dangerous glass is in my soil, no way to replace the glass through Home Depot, manufacturer is banrupt and closed. Cost to replace the glass top- not sure can not find one. The set was over $500, can not use it because no table top.

Well the first problem I had with my hampton bay patio set was the smokey brown glass from a $1200 set just shatter into a million pieces..The manufacturer refused to replace it and home depot wanted me to bring in this glass that had shattered into tiny pieces that I already cleaned up and thrown away in order to replace it..

So it was never replaced...I bought the rectagular umbrella and the seperate base for that particular umbrella and it doesnt hold it up..it flys all over the place..I have had $100 patio sets that were better quality then this set..DO NOT BUY HAMPTON BAY PATIO FURNITURE..I wasted all this money and no one cared it was a piece of crap..

I have no glass for my table and the umbrella and base dont stand up without falling over if a tiny breeze blows..One day it almost killed my 8 month old neice in her walker on my deck...I charged it on a home depot credit card and I refuse t pay for a set that was malfunctioning from day one..

I am reading everyone's comments about their experience with the Hampton Bay outdoor table, and I have had a similar experience. Unfortunately I have no idea what happened. It wasn't raining, or windy outside when I heard a 'crash' in my backyard. I went outside to find my 2 year old glass table top shattered into a million pieces. No one was in my yard, the table had not been moved, and the umbrella base was tightened (I only knwo this b/c I needed somone to untighten it to remove the fallen umbrella) I contacted Home Depot and got the run around, they told me to call Hampton Bay. Same company I thought, but ok...I will take their suggestion. I called Hampton Bay to get a replacement top, no luck. I was even willing to pay for it myself. NOthing.

I paid about $700-800 for the set when I purchased it 2005, and I Have not used it that often. This happened in the summer of 2007, now a year after the incident, I still have nothing and no resolution from the company. A replacement glass will cost over $200 (to custom fit the umbrella hole and get the same color glass that I had previously). Otherwise the set is in good condition (frame and chairs), so I don't want to replace the entire set. Apparently it's not just me, b/c there seem to be plenty of people on this site that have had the same problem (and I am sure many more who haven't found this site).

We purchased a set of rocking chairs and table 2 years ago. Last yeat the base on one of the rockers broke. I have been trying to get a replacement base for the chair.

I bought a patio set 13 months ago at Home Depot, a Hampton Bay Stone topped table. The stone is falling out if the top, holes in it, all finish coming off. Called Home Depot and advised to deal with Mfg. Set costs over $800 and will have to replace the table. The chairs have not broken yet as so many complaints on but does make me worry about continued use of them also. Thanks

we received a hampton bay patio set with 6 chairs 2 of the chairs were on swivels and broke off in a short period of time we returned to Home Depot and were told that we had to contact the Manufacturer for part in doing so they sent the wrong ones and weren't able to put it together that this was not what broke we ended up having them welded and it still did not hold we endup throwing out before someone was injured

Hampton Bay patio set we purchased 18 months ago form Home Depot. Both swuvel captions chairs have broken at from the base.

The second chair broke this past Monday. A friend of ours was visiting us on his way home from Walter Reed hospital, having spent 9 months there recovering form injuries sustained in a car bombing in Afganistan. He was not swiveling or rocking, just sitting and the next thing we knew he was on the deck. Luckily, he was okay.

We purchased an 8 piece patio set from Hampton Bay through Home Depot in the summer of 2006. Today I was sitting out back having lunch there and went into the house with my dishes. Moments later I heard a huge crash, and a million little pieces of shattered glass are strewn across my patio. No weather, no wind, no harsh conditions.

I'm more than upset, as I am 5 months pregnant and what if that would have happened just a few moments earlier while I was sitting there? The umbrella was laying across the chair I had been sitting in. We paid over $800 for this set and I can't believe the company has this many complaints and isn't being held accountable. It is fraudulant to know there is a problem and still sell a flawed product.

Damages are we now have a useless patio set, with no glass top for a table. It cost over $800 dollars and I am left with a huge mess to clean up that could have been avoided. Thank goodness I was not sitting there when it shattered.