Hampton Bay Patio Furniture

I bought the Amazon teak patio set from Home Depot two years ago to date. It has completely fallen apart. The wood was glued together and is falling apart; you can't sit in 3 of the 6 chairs anymore. I spent $1,000 on this set; it should have lasted longer than the set we had for 10 years and $300. I have taken pictures, but there is nowhere to post them here.

We purchased 4 Hampton Bay patio chairs at Home Depot, along with a matching table. No issues with the table. However, when it rains on the chairs, water will get into the side seam of the chair and when you move the chair, rust-colored water comes out of the chair and stains the deck/patio. The stain does not come out with simple washing. We have a composite deck and and had to go purchase the deck cleaner to get the rust stain off. I purchased 4 chairs at Target and those are much better.

I bought the Hampton Bay 11 ft Solar Umbrella in June of 2011. We put it up this Mother's Day (5-13-2012) after being stored for the winter and the crank to roll the umbrella up was stripped? Where do I find replacement parts to fix this? Help!

My Hampton Bay glass table top shattered into a million pieces for no reason.

Unlike many customers complaining about glass shattering and design failures, I have had my patio furniture for many years. My issue is trying to find replacement parts (plastic foot pads and caps). Stores such as Lowes and Home Depot are worthless in this area, JRU is out of business and you do not seem to have any Parts Department. Things wear out and break over time. Why should I have to go buy a new set of patio furniture when a 50-cent part will repair what I have!

I have my Hampton Bay patio set for 18 months. The glass for the table shattered into many pieces. I want to buy a glass size 41 inches by 41 inches frosted.

Patio set - I bought an 11-piece set which includes 2 chaise deep seats with ottomans, 1 octagonshaped table with 3 swivel and 3 regular chaise approximately 3 years ago. The entire set peeled in lots of areas in each piece and has faded. The cushions have faded. I have kept these under a covered porch. I was told this has a lifetime warranty and it was a very expensive set. Can you please reply what your company can do. Thank you.

Tiles of our Hampton Bay Castle Rock slate dining table 2-7642-50-0SL started breaking off in second year of ownership. I glued it back on. Year three, the edges started separating from the table. Now, year four, one corner is almost completely off. Several tiles are missing. I have already had to replace a hose on the matching fire pit. We purchased the table because it seemed to be heavy/durable. It was heavy. It was far from durable. I covered it every winter. It doesn't seem to matter. Now here we are four years in and already having to make another purchase.

A 135-lb lady sitting in the swivel patio chair fell to the floor when the welds on the base broke. The furniture is like new and has never been abused or used by any heavy person or children. We are a retired seasonal couple and the furniture is only used approximately four months out of a year. Is there a recall? If not, there should be before someone is seriously injured. We are awaiting the outcome of injuries from the fall.

Patio chairs and table legs rusting. I've had them for 2 years got them as a Christmas present in 2009. Help.

I purchased the Dana collection from Home Depot and 3 out of the 4 chairs have broke on the welded base. One time my husband fell on his head on the patio.

When I emailed Home Depot about replacing this defective product, they said I would be responsible for the shipping of the bases - which was about $32.00 per chair and I had to put it together? This is more than a warranty issue - this is a defective product and I shouldn't be responsible for them making more money off of me. I could go buy chairs cheaper than this and hopefully won't get such pieces of junk.

Home Depot should be ashamed for not correcting this problem and the customer service manager Megan at the BJI warehouse actually admitted that they sell hundreds of thousands of these sets, and only 2% of people have had problems. That wasn't comforting in my mind and they know they have a problem.

What the hell is going on in your engineering department? You need to shut down the meth lab and hire engineers who are not chemically dependent and alcoholics. They need to get it together and realize that people don't have time or desire to ** around, trying to figure out why the hell they are putting your fans together. Why can't they stick to one or two ways to put fans together, rather than ** around, thinking everyone thinks as they do? Quit tweaking things in their little heads. And go back to a real college rather than getting an online ** certificate. You need to fire these idiots or put them in rehab!

Several years back, I bought the Hampton Bay Swing Set, the double Chaise Lounge and the single Chaise Lounge. Shortly thereafter, the legs on the lounge chairs started breaking off; the screws never stayed tight, making it unsafe to sit on. The quality (?) is extremely poor. I will never buy their products again.

After walking outside to show my patio to some friends, I quickly noticed that the Hampton Bay glass table top I purchased approximately four years ago from Home Depot was shattered all over my deck. I couldn't imagine what had happened, as the table had not moved. This morning, I came across this website and to my surprise, this has happened to literally "hundreds" of people who have a glass top made by the same manufacturer. Unbelievable!

We purchased a patio set with a marble top from Home Depot. Shortly after we set it up, a piece of the marble fell from the edge. Thinking this was just a one time thing, I just glued it back on. A while later, it happened again and again. Today, I went out and there were 3 full sections from one side laying on the ground. Reading some of the comments, it is obvious that this is an issue with other sets as well. We were told by Home Depot that we would have to deal with the manufacturer, since we didn't buy the extended policy, and a few years had passed by this point. There's not much we can do, other than warn others that the product is not as high end as the price was.

Last night our family was out on our deck. My 7-year-old daughter was under our Hampton Bay table when the glass table top shattered and rained glass down all over her. It was extremely frightening. She was very good even though she was crying, she didn't move until my mother was able to reach into the table and lift her out. I tried to get her as well, but I was barefoot and as soon as I stepped forward, I sliced the bottom of my foot open on a piece of glass. My daughter was also barefoot and only wearing a bathing suit. She is covered with little slice marks on her arms and legs. One on her arm is very likely going to scar as it's a bigger and thicker cut. Glass was all over her, including all in her hair. It was extremely scary. Thank God she was looking down when the glass shattered or it could have been so much worse. It took all night with my husband, my mother and I cleaning up all that glass. My poor daughter is completely traumatized and I evidently still have a small piece of glass stuck in my foot as it really hurts to walk on it.

I went online this morning to look up replacement options and came across this site. I thought it was just some freak accident, but now I see that the glass is clearly defective. Wow. This has happened to so many people. How many more people does this need to happen to for Home Depot to notice and do something about it? I now will not look for replacement glass, but instead an alternative table top.

I purchased the Hampton Bay Calabria 2 6 piece patio set @ 2.5 years ago from Home Depot. Several times, I had to tighten all the bolts and nuts on the set which came loose as well as the swivel rocker chairs. This year, I was having a party and the legs fell apart from the frame. Upon checking why, I found that the weld which holds the bracket onto the table base for the legs had snapped off. The table is aluminum and the weld was just a tack weld and was done poorly. After inspecting the rest of the welds, I found all of them to be coming off.

I went back to Home Depot and they said that the set was sold two years ago and is discontinued. They also said that I have to contact the manufacturer for any repairs. I tried calling them, but no answer. The representatives at Home Depot told me to repair it with JB liquid weld glue. I tried this and returned the glue due to the repair not holding. This set is made like crap and the paint on the aluminum body is peeling already.

It's nice to have things made in another country and fall apart without a guarantee from the seller or manufacturer. Thank God, none was at the table when the legs fell apart.

I bought a 7-piece Hampton Bay outdoor furniture from Home Depot three years ago. The tempered glass tabletop "exploded" into millions of pieces at my deck. After reading other complaints of those who have experienced the same thing, there should have been a recall on this product. We have young children who sit at this table and I hate to think what could have happened. I intend to look into this further and get compensated for this loss.

It appears that temperature has no influence on the explosion of the tabletop as it appears that this has happened to other customers at different times of the year and in different geographic locations.

My Hampton Bay table glass top shattered into a million pieces. This was my second table to do this. The first time I thought it was a fluke but now I know that it's the glass. The table sits on my deck and while we were gone, we came home to find it broken.

This is not an old set by any means. It was purchased less than two years ago. The glass tabletop spontaneously shattered into millions of tiny pieces today. It took me from 4:30 in the afternoon until 9:30 at night, five hours, to clean up all of the little pieces. Some of the pieces ended up in our pool. I am now going to have to fish those out, not to mention the possible injuries that may come should someone step on a stray piece of glass in the pool. This is extremely disappointing. Terrible!

Hampton Bay patio table purchased 3 years ago - the glass shattered all over our deck for no reason. We were inside at the time. Got cuts and scratches from the glass. Took over 6 hours to get the glass picked out of the deck. Now I have to re-stain parts of the deck, the glass got caught in. Cannot get a replacement table. Deck has splinters from getting the glass out of the boards. The boards have little dents in it. I have to restain the deck and live with the splinters. I lost a patio table as glass is expensive to replace. I have cuts from the glass from cleaning it up for 6 hours.

Wow! My story sounds just like the others listed. I bought a Hampton Bay patio furniture set two years ago. Table had the glass top. I looked out at the furniture about a month ago and the class table had exploded all over my patio. Literally, thousands and thousands of pieces everywhere. It took forever to clean up and now it looks like I have to go out and buy another patio table. This sucks! Sounds like someone needs to step up and file a class action lawsuit.

My Hampton Bay KAMPAR 5-piece outdoor dining table broke twice in 2 years. I have tried replacing it with the manufacturer of the set JRA in California but they have claimed bankruptcy and are out of business. I still have not been able to replace the bomb-like shattered glass. Both times, the glass popped like an explosion on the patio. I have been unable to replace the glass for a reasonable place. The glass will need to be customized. The first time, nobody was outside. The second time, there were many people over swimming in the pool and on the deck for a BBQ with little children around. Pieces of glass fell in the pool and cut my liner.

Our Home Depot Hampton Bay folian 7-piece dining set had glass top that exploded into a million pieces. It took hours and hours to remove the tiniest of glass pieces scattered all over our patio and backyard. I received no help from anyone to clean up the mess. Home Depot is not willing to replace the unit or provide a table top replacement.

While bringing my Hampton Bay patio furniture set out of my storage shed to place on my deck, I was carefully carrying the glass table top when it literally exploded in my hands, sending broken glass flying everywhere . I was lucky I was not severely cut, as I could have bled to death if I became blinded. It took me over an hour to clean up the broken glass. The set was a little over 2 years old.

We purchased a Hampton Bay patio set from Home Depot, less than two years ago. The table had a glass top that spontaneously shattered a few days ago. The table was sitting on top of our deck when this occurred. At the time, my mother and I were pushing my 13-month-old son in his swing, which hangs below the deck. A shard of the raining glass that fell through the deck hit and cut my mother's finger. Luckily, this was a minor injury and I consider it to be a miracle that we weren't hurt worse. My two and one-year-olds are often barefoot on and below our deck. I immediately contacted Home Depot and they claimed to have never heard of this happening before. They said the table was not defective, but that since I am almost eight months pregnant and my husband was out of town, they would contact my local store and try to send someone to clean up the glass. Two very nice men from Home Depot spent two hours cleaning up glass from on and under my deck.

They explained that there was still some glass on the deck that was stuck in between the boards. My husband said that it will take at least several more hours with a shop vacuum to get most of what remains of the glass. I feel like my kids and I are prisoners in our own home. The glass is such a hazard. Even after most of the glass is up, I will fear every time my kids go out on our deck or in our back yard. Not to mention, we have a useless patio set and are out the money that it cost us. Here is my biggest complaint and why I think Home Depot should compensate us: In 2009 when we purchased the set, they were well aware of the defect and not only continued to sell this product, but didn't inform the consumer of the problem. The shattering Martha Stewart glass table tops were big news at the time.

Obviously, had we known that the Hampton Bay glass tops were made by the same manufacturer, we never would have purchased this table. According to Home Depot, the table glass did come with a five-day warranty and since nothing happened within the first five days of ownership, it isn't defective. Unbelievable! There are so many complaints about these glass table tops online and thankfully, I haven't read about anyone being seriously injured by the shattering glass. This is so surprising to me when it seems like it could so easily happen. Home Depot not only ripped off consumers, but put them and continues to put them in danger by not recalling these glass table tops.

We are out the money that the patio set cost us and have a useless, topless table. We can't use our deck or backyard at this time, despite two very helpful men from Home Depot who spent two hours removing most of the glass. There are still shards of glass everywhere. I have a one-year-old and two-year-old who can't safely play outside in their own backyard or on their deck.

I bought a Hampton Bay floor lamp from Home Depot. After 3 months of use, it started blowing the light bulbs out. I returned it to Home Depot and received a replacement of the same lamp. This one also started blowing out the light bulbs. So I returned this one and was given a third. This one is now doing the same as the past two, all three lamps in a matter of 8 months. I'm done with Home Depot and anything made by Hampton Bay!

I purchased a Hampton Bay patio set from Home Depot 3 years ago. The set is titled, Lasserre Dining Set 389 701. The glass top from the patio set broke into various pieces unexpectedly. According to the information, the product offers a 7-year warranty. All phone numbers lead you to Home Depot's website versus Hampton bay.

When you contact Home Depot, they do not have any information regarding the warranty or even where I could get a replacement glass table top. Based on the research I have done, this is not a new situation and has been occurring with a fair amount of Hampton Bay Patio sets. I paid approximately $800 for the set and I am unable to use it due to not being able to find a replacement glass top, which is supposedly under a 7-year warranty.

I own a seven-piece Hampton Bay Folian dining set. One day, I looked out and saw the tabletop had smashed into a million tiny pieces all over the place. The replacement cost is a few hundred dollars! Now as I am researching what to do, I found this site where I see I am not alone in this issue! I wish I had seen this before I bought this set!

I have two Hampton Bay ceiling lights purchased at Home Depot about four years ago. Since then I have blown three ballasts and five florescent lights. Home Depot replaced the first light when a ballast blew a couple months after I purchased the lights. These lights were made by King of Fans and I have spoken with them about my concerns of a fire since the plastic in the bulbs are melted and black and the ballasts turn from white to brown with cracked wiring.

They tell me there is no danger of fire but I find this hard to believe looking with the bulbs and ballasts. I believe there is a design flaw with these lights and I am not comfortable with them. I feel they should be replaced by Hampton Bay or Home Depot. I have asked if they were willing to accept responsibility of a fire and they were not. After the conversations with all three companies and if I do have a fire, the lawyers can figure out who is responsible.

Early Wednesday morning, I heard what sounded like a gunshot. When I looked out the french doors to my pool deck, I discovered a million pieces of shattered tempered glass covering the entire deck. I had absolutely no idea what had happened. Our pool has an enclosure and there was nothing else on the deck to warrant what had happened. I now realize that this is a defect with the product.

We had just recently had 12 couples over for a Christmas party and I can't even imagine what would have happened if this had happened that night. I also have a small dog who loves to run around on the deck and I would have been heartsick if something would have happened to him. It will take a long time to get all the shards of glass off the deck, so we won't be enjoying it for a while. I only pray that none of it exploded into the pool. There is no way of knowing this. After reading all the complaints I will be trying to find a table that closely resembles the chairs, but it will not be from Hampton Bay.

We purchased a Hampton Bay patio set at Home Depot for $850, only to come home the other day to a shattered glass top in our pool area. Great, where there were a lot of bare feet. It's the last Hampton Bay product I'll be purchasing.

We purchased a Hampton Bay patio set about 3 years ago from Home Depot, which was on sale for approximately $850. I live in Atlanta, where the temperatures are not extreme. Last week, I looked out at my deck to discover a million pieces of shattered tempered glass covering the entire deck. I thought this was an isolated defect in the product, but after reading other complaints about Hampton Bay, I realize this is due to poor manufacturing standards by the company.

I am grateful it did not shatter by my two small children. We still cannot use our deck because of the small shards of glass embedded in the rug. We have to now replace the entire set and rug because replacement glass is $200-300 alone. I will never purchase another product from Hampton Bay.

I bought the Hampton Bay Altura Ceiling fan from Home Depot along with the Hampton Bay light kit (the only light kit made to fit this fan). The kit came with CFL bulbs and the transmitter in the fan is not compatible with CFL bulbs. The bulbs flicker when turned off and do not dim with dimmer button. Called Home Depot and they directed me to GP Warranty. GP Warranty said they do not make a transmitter that works with CFL bulbs. However, the light kit comes with CFL bulbs. They told me they had to put CFL bulbs in the kit because of the government. They then told me they have no intention to make a transmitter that works with the CFL bulbs. So, when CFL bulbs are the only ones being sold in a few years my light on the fan will be useless.

We bought a Hampton Bay Patio set from Home Depot. Both chairs broke with someone sitting on them. For $800 patio set, they are of horrible quality. They say that they have a 300-lb. weight limit and no one in my house weighs more than 250. When the first chair broke, I was sitting on it with my legs crossed. I fell over sideways and severely bruised my leg. When the second one broke, the person wasn't injured but was on a business phone call with three people. They were startled and yelped as they fell to the floor--very unprofessional.

Our Hampton Bay glass table shattered into a million pieces. It was a hot day, fairly windy, but no umbrella pole inserted. We had a light centerpiece on the table, and it fell straight down onto the leg support.

I purchased a glass Hampton Bay glass table and I had it for 1 season and the table just shattered into a million pieces. My little dog was on the deck and was almost killed. Thank God my grandchildren were not sitting near this table. I called the store and they said you have to contact Hampton Bay. How is this possible that this company can get away with selling this merchandise with a history of these tables shattering after 1 season and not make good to the consumer? What can we do about this? It took hours to clean up with the glass stuck in every groove of my deck.

I bought a new home in 2005. The light in the kitchen is a Hampton Bay Flush Mount Fixture with model #****. I have had continuous problems. First, I replaced multiple bulbs then the ballast to find out that it is the fixture. I have had to replace the fixture 3 times and it is now out again. The light just comes on and goes out sporadically. Home Depot is the owner of Hampton Bay and you cannot get any customer service.

I purchased a 5-pc Dana Point Dining set from Home Depot approximately 2 years ago. The black trim around the glass table top is peeling--badly---and has been since the 1st year of purchase. Home Depot can't help but advised to contact Hampton Bay. How do we go about that?

I purchased a patio set, 6 chairs and a marble top from Home Depot three years ago. We kept it in the garage during the winter and kept it covered when not in use. Well the marble pieces fall off the table edges continuously and I keep gluing them back on. Sometimes they just fall off, crumble, and cannot be replaced. I went to Home Depot, was told there is no recall on the product, and we have to bring it in so they can look at it. I asked what would that do and they said they probably couldn't do anything because the table top was already discontinued since 5 months earlier and I did not buy a warranty on it. Thanks Home Depot and Hampton Bay, crappy product. Yesterday, I tried to put the umbrella up and the handle snapped, a cheap aluminum fitting. Thanks Hampton Bay! I cannot find a replacement piece anywhere.

We bought an expensive (about $800) Hampton Bay patio set about 5-6 years ago. We have always taken good care of it and protected it in the winter months. In June 2010, my wife was sitting in one of the swivel rockers, slowly rocking, when the chair broke and she fell backwards on our concrete patio. Fortunately, she was not injured. Upon inspecting the broken chair, we found that all four of the chair base support welds had broken at the tube that holds the chair. We wanted to preserve our investment, so I asked a local certified welder if he could re-weld the base. He said there was no metal near the weld to repair and that (in his opinion) the chair was very cheaply constructed. Our set includes one more swivel rocker that we don't trust and wouldn't want guests to use. Now we are stuck with a 4-chair patio table set instead of 6 chairs.

We purchased Hampton Bay patio set 2 years ago and all the paint has chipped off the table. My husband was sitting in the swivel chair when he leaned forward and the chair literally broke in half. He hit the ground and hurt both knees. The weld that holds the chair portion to the base simply snapped off. Thank goodness, he fell forward and not backwards. He would have hit his head on pool deck and the Lord knows what would have happened. I will be contacting Home Depot. I didn't know about all these problems Hampton Bay is having.

They sure haven't publicized any of it. I don't think I will purchase any more of their products. I went back to the dealer twice. Each time they reminded me that I signed the paperwork. They also said that the salesman was no longer with them. I was so embarrassed that I made such a foolish mistake of signing a blank form but I was sitting and waiting for such a long time, I just wanted to get home to my husband. My husband hurt both knees and both palms of his hands stopping his fall. The chair is unusable and the cost to replace the patio furniture is still unknown but we spent $600 on original set.

I purchased a Hampton bay tile top table and chairs patio set 1 1/2 yrs ago. The center of tile top table finish is all lifted and peeling. The base of 1 chair, all 3 center support legs broke and my wife fell to the floor. Considering we paid $600.00 for set at home depot, you would think this set would last longer than that. I am very disappointed with the quality and would expect some compensation or replacement. Thank God my wife did not get hurt when she fell to the ground! Name of the set was Calabria 2 7pc dining set. Exact cost was $533.93.

I bought 6 chairs and smoked glass table set from Home Depot 4 yrs. ago. The paint is chipping off all over the place. I paid close to $1000 for it because I thought I was getting something nice. I think that it is impossible to get something nice these days no matter what you pay for it. How do I match up the paint?

We bought patio table and chairs from Home Depot 2 years ago. It's the tile table (beige); the tiles have been falling off. We've been trying to glue them back on because we really love the set but can't keep up with the rate they are falling off. Home Depot said I need to contact them myself. Please help!

We purchased the Hampton Bay 5-piece Dana Point II Dining Set in April 2009. After receiving the patio furniture, it would rain and the chairs would leak rust all over the concrete patio. Home Depot did replace the set, but now a year later, the chairs are doing the same thing. After seeing all the complaints, I do not understand why Home Depot didn't just recall this product. Now, I have no warranty. We store our patio furniture in a shed away from the elements during the winter. My patio bar set, bought from Lowe's, has never even rusted and we have had this set for 4 years. I feel Hampton Bay did not test this material and Home Depot has sold us a junk patio set. Unfortunately for now, we are stuck with it!

I purchased a Hampton Bay patio set from Home Depot in 2007. We barely ever sit on it and kept it covered in the winters. About a week ago, we heard what sounded like an explosion in our backyard. The patio table shattered into a million tiny pieces. J ust a week ago, we had a big barbecue in our yard so we were thankful that it didn't happen then. Also, the fabric on one of the chairs split and is coming apart this year and no one can sit on it. We paid a lot of money for this set and probably will never get any of our money returned. Our investment is lost. The table shattered and a chair is ripped. We have had very little use out of the patio set.

Our glass top Hampton Bay patio table with chairs was purchased in the summer of 2008. We were happy with the furniture. No problems until one night when we heard a horrible crashing sound. I open the curtains to our back deck to see shattered glass everywhere! It was absolutely awful to clean up having to pry the glass out of the slats of our wood deck. We have a four year old child so we tried to make sure we had every possible piece picked up. It was a complete shock.

We are very upset it will cost upwards of $200 for a replacement since a hole has to be cut in the center. I don't want to buy a cheaper table that doesn't match because we already have the chairs. I still haven't decided to spend the money to replace or to just buy a new matching set. I will not purchase Hampton Bay products again.

Hampton Bay patio set was purchased last season. I was sitting in the swivel rocker chair this week and one of the bolts in the back rest pulled out of the aluminum. I figured it was just loose and needed to be tightened. I discovered that the threads in the aluminum where stripped (not the screw). I have a call out to Home Depot and was told to call back during the week since Hampton Bay was not open on weekend. With all the other complaints (primarily for the glass top), I have a feeling I will be told that it is out of warranty and will need to buy a new chair. I would like to suggest a small consumer leverage point for shoddy products represented as wonderful quality, class action suit.

I purchased a Hampton Bay 64" by 64" square glass top patio table and 4 chairs in 2009 and today the glass table top shattered into a million pieces. I can't believe all the other stories there are on here about this happening. I have two small 4# Yorkie puppies and would have been devastated had this happened while my babies where outside playing underneath it. I don't want to replace with the same glass as I read that replacement glass also shatters!

What a coincidence to find that the same thing happened to someone else's Hampton Bay glass tabletop today! My husband and I were working in the yard, when we heard a terrible crash. We found our HB dining table glass top in pieces all over our deck. No apparent reason, just a mess. We bought the dining set and a matching seating group 2 years ago from Home Depot. Upon delivery, the dining table top was broken. (We didn't even have to open the box to hear the rattle of all that glass!) Home Depot was helpful, had the table picked up. and ordered another one. But it took nearly 3 months for the new table to arrive. Too late for the 2008 season, we left the entire dining set in the boxes until last summer.

This was actually only the start of our second year with this set. The effects of 2 years of use on the seating group cushions were obvious: dingy-looking in comparison with some button covers that had popped off. After reading the complaints, I'll not be looking to replace just the tabletop! Time to move on to a better brand.

I'm so glad I ran across this page. I was trying to research how to replace my glass top that shattered into millions of pieces that we bought from Home Depot 2 years ago. It was a Hampton Bay patio set with swivel rocker chairs and umbrella. We were away on vacation and came home to a mess: Our patio table shattered, scattering glasses everywhere and into our neighbor's yard. He was not happy with us. The umbrella broke apart, and the weather was mild when we were away, so I know that wasn't a factor.

It's been a year since that happened. We can't use our patio furniture, and I'm still finding some leftover glasses on our deck. I will never buy anything from Hampton Bay or furniture from Home Depot, if they don't stand behind their products.

I am adding myself to the list of people who have made a complaint about the patio table glass just exploding into tiny little pieces. This evening, my table exploded, making a terribly frightening noise and glass went flying everywhere as I stood and watched it all in horror. I thought someone shot at the table at first. This was absolutely mortifying.

Why in the world has this company not recalled these dangerous tables? I'm so sick after reading all the complaints on this website. They should be banned from selling anymore tables until this problem is fixed. Now, I have a useless patio table with a major barbecue planned on the 4th of July weekend. Thanks to these piece of ** tables made in Asia, I have nowhere to put my guests to eat. The most thing I am so upset about is we were just sitting at the table for dinner 10 minutes before it exploded. I went back out to grab my ice tea glass when the terrible explosion happened.

I purchased a Hampton Bay 2 club chair set from Home Depot and the cushions didn't even last a season. Home Depot said they would assist me with getting new cushions since I had a receipt and it was under a year. And now they have been jerking me around so it is past the 1 year warranty date. They have poor business and terrible customer service at Home Depot and they keep getting worse each year.

My patio chair broke at the arm rests (both at same time) causing me to fall backwards while holding on to the arms. Both ring fingers on both hands were sliced open. This resulted in an ER visit and 9 stitches in one finger and 7 stitches in the other. Pictures are available.

Wow. I had no idea that others had that glass problem with the patio tables. I came home from running errands yesterday and the glass from the table was shattered all over my deck!

Purchased Hampton Bay Patio Set in 2009. Yesterday, June 17, 2010, the table shattered into thousands of pieces. We were not home but weather was calm and sunny. No sign of foul play or anything hitting the table.

I purchased a Hampton Bay faux marble look outdoor patio set with chairs. Not even a season went by and the table is falling apart around the table.

The two rock and swivel chairs broke loose from the frame and fell to the deck. The first one happened 2 years ago when my son was sitting in it when it broke, sending him falling backwards. I thought it was just a fluke and had the base welded. Then just today ,my wife who is handicapped fell when the other chair broke its welds. I was able to shield most of her fall (Thank God). I feel I should be issued new chairs or at least paid to have them repaired

I purchased a Hampton Bay patio furniture set, with 6 chairs, umbrella and glass top table in 2008. Four months after purchasing the set, the glass top exploded all over the back patio. My dogs and I both got minor cuts from the glass. Also, Home Depot would not accept the return, so I was stuck with a useless $800 patio set.

I purchased a Hampton Bays table with tempered glass and chairs last summer, 2009. Yesterday, I heard a noise of glass breaking outside. I looked and my entire table was shattered into a billion pieces all over my patio and in my flower beds too.

Another shattered glass table top. I purchased a square 64" x 64" table and chairs from Home Depot that was Hampton Bay. Well, trying to replace this top has been a nightmare! I've been quoted anywhere from $500.00 to $800.00 here in Canada. Home Depot of course has been no help and could care less. Hampton Bay has been just as much help. I loved this table and it fits perfectly on my deck. I now have 8 chairs, 2 ottomans, an iron umbrella stand, a beautiful table base and no table top!

I bought the Hampton Bay Kampar five-piece dining set from Home Depot in late 2007. In May 2008, I came home to find the glass top shattered in a million pieces all over my deck and yard. I called around and finally found the replacement glass from Brown Jordan International. It was around $150 + shipping. The following year, the same thing happened (June 2009). Both times, there was a light, spring storm with winds, but nothing that I would ever expect would cause the table to explode. I again ordered the replacement glass top from Brown Jordan International, and this time, the price had gone up to $204, which included shipping.

About three weeks ago (May 2010), I came home to find my glass top once again shattered everywhere! This time, I checked online to see if others had the same or similar experiences, and I found this website. I do not want to spend the money to replace it if the top is defective. If I purchase a third glass tabletop, I will have invested more money in glass tabletops than I have in the entire furniture set! I am so frustrated. I love this furniture otherwise. I just want a tabletop that isn't going to explode! Glass shattered in a million-plus pieces all over the deck and off the deck in our grass. Thank goodness no one was out there any of the three times that it happened.

We purchased a Hampton Bay patio set last summer. The glass table shattered in thousands of pieces, for no apparent reason. The staff acknowledged that there is a problem with the glass table, but states there is nothing they can do to accommodate. Glass was all over my deck. I paid $600 for this set.

I do live in Baja, Mexico. I bought a Hampton Bay 5-piece patio set with glass top 6 months ago. I live about 3 blocks from the ocean. The paint from the chairs has flaked off. Probably because of the salt water. Home Depot, Rosarito's guarantee is "walk out the door, no repair, no return." The product was made in California. I don't understand why Home Depot (such a huge company) or Hampton Bay doesn't honor this. Does anyone have any suggestions? I actually only live about 15 miles to a USA Home Depot location in San Diego, CA. Does this help?

I bought a Hampton Bay patio set, and today, the glass table top exploded into a million pieces. I cannot use the table without the glass and cannot replace the glass.

We purchased a Hampton Bay patio set a few years ago and last month the glass table top shattered into a million pieces for no reason at all. Home Depot has been uncooperative and unwilling to help resolve this issue. They sold the product but don't stand behind it. I now have a patio set without 1/2 a table top and it will cost me more to have the other half replaced then I paid for the whole set.

I purchased $600 patio furniture and within a year, the glass top shattered into thousands of pieces for no reasons. I called Home Depot, sent pictures trying to replace without any success. They told me it was not under warranty and it would cost$ 200 to replace. As of today, I cannot use my table.

Patio table top shattered.

I have a Hampton Bay patio set the glass shattered into thousands of pieces and we can't figure out what happened. There's glass all over our patio and will probably be awhile before it's all gone.

It's the same problem as what I have been reading. The glass table top on my 10-month old Hampton Bay table shattered into thousands of pieces for no apparent reason. I talked to Home Depot customer service in Atlanta, and after telling me three times that they would call me back, I finally called again. They put me in touch with the distributor (BJI furniture) who told me they did not warranty the glass because it can be damaged by hot or cold weather. (I have lived in several Southern US states all my life and unless I am crazy, it tends to get both hot and cold. Last time I checked people also tend to use patio furniture outside). Anyway, the manufacturer told me I would have to pay almost as much as I paid for the whole set just to replace the glass that they do not warranty. After my last call to Home Depot, they finally told me that they do not stand behind this product.

Glass table broke all over our back yard and can find no replacement top. Unfortunately bought another Hampton Bay square table without chairs as a replacement and am waiting for the same problem to happen.

I bought Hampton Bay patio furniture in the summer of 2009. The glass table top exploded all over the patio. I can't get a replacement, and I have a fear of it happening again. I spent $800.00 on this furniture.

For no apparent reason last October, our Hampton Bay patio table we had purchased at Home Depot a couple of months earlier just shattered into pieces. Still can't explain it, but we are having a trouble trying to find a replacement. Any help would be appreciated.

I purchased a patio set for approximately $1,000 and the cushions did not last a full year and Hampton Bay does not sell replacement. You have to buy a whole new set of furniture, which is a rip off!

The glass top shattered without cause. There was nothing on the table. It just shattered. I want a replacement top for the table. Cannot find a replacement or get an straight answer.

I purchased a Hampton bay glass top patio set in 2009. On April 16th 2010, the middle glass that holds the umbrella shattered. No one was using the table and the weather condition was calm. I have not been able to find the exact replacement and will have to find a glass cutter to cut replacement in order to have use of my patio set.

Our Hampton Bay glass top patio table bought in the summer of 2008 at Home Depot and manufactured by JRA Furniture spontaneously exploded, and shattered glass covered our deck. We are now unsure what to do with an expensive patio furniture set that cost over $1,000.00 from Home Depot and is only one season old. Because if we replace the glass top through JRA Furniture, we run the risk of another explosion that could injure family or friends; however, it is extremely expensive and a waste of money to throw out an otherwise brand-new patio furniture set.

While trying to find where I could purchase a new glass table top for my Hampton Bay dining set, I read complaints from others. The glass in my table top shattered without reason also. The paint on the rim where the glass sets is also peeling.

On April 15th, our Hampton Bay circular glass top table set shattered for no apparent reason. My husband and I were at home when the incident occurred. We heard a loud shattering noise from the screened in porch and upon inspection found the glass had shattered and fallen through the table. There was no one out there and the temperature was mild. Thank goodness we were inside because glass was every where. We purchased the set from Home Depot in 2007. We have pictures of the mess.

I am now unable to take my dogs out on the porch, walk barefoot, or take my newborn out there for fear of glass particles. After cleaning sweeping and mopping there is still fine, glass dust particles all over the tile floor and the other furniture.

We purchased our glass top patio set in 2008 from home depot. We experienced two separate incidents in which an individual was sitting on the swivel chair and it broke in half this happened to both chairs, the persons sitting on the chairs fell to the ground. Thank God they were not seriously hurt but did experience some bruises and aches. This is totally unacceptable.

There is virtually no one to contact regarding this matter. Home Depot will not stand behind this matter. I am now concerned about the glass exploding as I've read all the complaints about this happening. We are great grandparents of little ones and are very concerned about this happening. What a travesty to allow companies to get away with this. Broken swivel chairs and guests falling to the deck. We were devastated and embarrassed.

My wife and I purchased our Hampton Bay Patio set from Home Depot in 2005. We've had numerous problems with the set, what with the paint chipping off on the table legs and corners and broken umbrellas. We've stored the entire set in our shed every winter to avoid wear and tear, and the paint still only lasted as long as its warranty before starting to chip.

Our most recent issue happened about an hour ago, when I was reading on my deck with my dog and the glass top simply shattered right on top of us. Thankfully my coffee was in a closed Styrofoam container and didn't burn my lap, and my dog wasn't hurt. I immediately pulled out my paperwork and attempted to call Home Depot, but was told that I needed to contact Hampton Bay directly, but they had no telephone numbers for us. My daughter went online to look for one but never found anything helpful except this community filled with similar stories. There are two years left on my warranty for the glass top. No way am I letting this go, even if Home Depot doesn't want to take responsibility.

I purchased 2 dining sets (Melbourne) 2 years ago. About a year ago the paint started peeling off of some of the chairs and legs. It looks horrible and we paid $1200 for it. The finish is supposed to be guaranteed for 5 years. This is so disappointing. I won't be buying Hampton Bay furniture again. We paid close to $1500 with tax and delivery on the cost of $1200 for the 2 sets. It's so ugly now.

I have 2 of the same set of Patio furniture from Hampton Bay, which has round grey glass top table with 4 chairs and umbrella. While away on an overnight trip, the table tops shattered. The temperature wasn't over 70 degrees on the day or night that this happened. One umbrella went into the yard and the other just lay on top of the table. Both umbrellas were severely damaged beyond repair. Luckily, the umbrellas did not blow away and damage our neighbor's property or do personal bodily harm to someone.

I will not purchase anything else from Hampton Bay! They need to order a recall on this product and our money returned to us for the purchase of a faulty product!

I bought an 8pc. Hampton Bay glass top patio table and furniture. I looked outside this morning to find that the glass dining table had exploded in a million pieces, all in the grass and on patio pavers. I found online all the complaints on the same thing. I thank God this didn't happened last weekend on Easter when my family, kids and grandkids including two babies were all sitting around this table! I want someone to recall this product and replace this product. Thank you.

We bought the Hampton Bay Kampar 5-piece dining set from Home Depot in July 2008. Yesterday -- a bright, calm, sunny day -- our patio dining table glass top exploded into a million pieces. Luckily, my two year old wasn't outside playing at the time! But, there are still so many shards of glass that we can't get up with the Shop Vac, etc., I don't know how long it will be before she can go out to our backyard to play. I am upset because the company -- JRA Furniture -- is now out of business and we have no economic recourse.

I have a Hampton Bay glass table top patio furniture set that is just a little over 1 year old, my family was sitting at the table with umbrella out and a small gust of wind shook the umbrella and the glass table top shattered into a million pieces. We were very lucky not to have any major cuts just small cuts on my sons hands and his girlfriend's feet, so happy no small children were around when this happened.

Our patio glass table (seats 6) shattered for no reason. We've had it for approximately two years. We cannot figure out how this happened. I went online and to my surprise there have been many complaints regarding patio tables shattering for no reason.

We bought a Hampton Bay Patio set last year from Home Depot and the glass table top broke into millions of little pieces all over our deck. We had it for about 1 1/2 years and I can't believe it just shattered.

We bought our furniture at the end of the season in 2008, we didn't get much use out of that year. In 2009 we came home to find the table top shattered into a million pieces. We have 4 dogs and and a grandchild who plays in the yard all the time (and the dogs obviously do their business out there). It took me forever to clean it up and then we still found pieces in the grass.

Is Hampton Bay taking any responsibility for this? It is obviously defective if so many people have had problems and the same one. I was going to try to replace my top so I can use it but found out it was going to be expensive to do that. Do I have any other choices at this time? I won't be able to use my patio furniture at least not the table. The 4 chairs were swivel/rockers. It didn't cost me to clean it up other than the manpower, however I have no table to eat or sit at this summer.

I have a Hampton Bay patio set that I bought from Home Depot less than a year ago. Sometime this morning, the glass top shattered into thousands and thousands of tiny pieces. At first, I thought the wind had blown the umbrella out and caused it to break but no one else in the neighborhood seems to have had such strong wind. We're out a fairly new patio table. I guess I'll have to either buy a new set or have a new top made for this one. Hopefully, I got all the glass picked up. I have a dog and two small children who like to run around in the yard.

After reviewing the hundreds of other complaints on this site about the glass shattering on Hampton Bay tabletops, I was easily able to find many other complaints that I could have copied word for word as my own. But here is my story: Hampton Bay Patio Table Glass shattered into a million shards of glass on our back patio. It also shredded and left shards in the cushions of our four Hampton Bay matching chairs. This patio furniture was purchased at Home Depot, who is avoiding responsibility. No one was outside at the time but our two Irish Setter Dogs were extremely lucky they did not get hurt.

I purchased a Hampton Bay patio set from the Home Depot in San Antonio at this location 3 years ago. It was a glass topped table with an umbrella in the middle that extended down to the ground in an umbrella stand. The screw in the base of the stand did not ever seem to stabilize the umbrella pole, and eventually, it (the pole) started to spin when it got a little windy. I tightened the screw as far and as hard as I could, but the pole spun and it actually sliced at the point of the screw--so, the bottom 8 inches was secure in the stand, and another 4 inches at the top was free to spin as much as it wanted to when it got windy.

As disturbing as this was, there was nothing more unnerving than to be sitting at the table and have the glass shatter in a million pieces right on me and all over the deck, giving me not only a huge mess to clean up, but many nicks from the glass on my thighs and legs! It burst without warning, there were no cracks or other structural defects that I was aware of. Please do something to stop this table from being manufactured. I am out a couple of thousand dollars, and my mind for ever buying this deathtrap!

I felt like I was reading my own story, when reading the complaints. I bought the 7 piece set in June/07. We used it at our summer home in Md., so we only use it June to Sept. During the summer months when we leave for a few days, I always cover it with the cover we purchased at the same time. In the winter, we put everything inside the house. I don't even store it in the garage.

This winter, we brought home one of the swivel chairs for my husband to use inside the house. He is in a wheelchair, and likes the material used on the chair since he sits all day, and enjoyed using that instead of the wheelchair. One evening, the base just snapped.

Luckily, he was on rug, and wasn't hurt. I feel the quality of the finish and everything else about my set was great, but I do feel they should replace the chair. I feel I took very good care of the set, and after reading, I certainly feel this is a faulty problem on the manufacturer's part. I also want to mention that I looked at the 2010 sets of this same type. Heaven help whoever buys these, as they certainly do not feel half as heavy as the ones I bought.

We purchased a Hampton Bay patio table and chairs for approximately $1200. We were told the finish was rust-proof and is called Antique Taina Finish. It is only 2 years old and was sold with a 3-year warranty, which is finished. It is now chipping off on the edges of tables and on small areas of the chairs.

It was purchased at Home Depot. They only warranty for 3 months and told us to contact Hampton Bay. Number for problems on paperwork we received is 800-211-8881 which answers as a reward center.

I purchased a Hampton Bay patio set with four chairs and two rockers, with umbrella. It had a glass top. I have had it on my deck for 6 years, covering only the table during the very wet winters we have. During the summer, temperatures have reached over 100 degrees. I have had no problems at all with this set and it looks as good as the day we bought it. The cushions are starting to fray and I should have stored them in the winter, but otherwise we feel this is a good product. As for tabletops shattering, I've had that happen during dinner in my kitchen with other glass table tops. It can happen if they are slightly ajar or something very hot suddenly hits a cooler glass top. This is not unique to these tops.

We purchased a Hampton Bay outdoor furniture set from Home Depot. It consisted of a glass top table, 4 rock & swivel chairs and an umbrella with a stand. Within 6 months of use, we noticed the chairs began to crack at the weld points. Not long after that the glass table top exploded. It was a beautiful day outside with no wind. Glass shards flew as far as 20-30 feet. We have a furniture set that we paid $500 for and is now useless. We had to remove glass shards from our dog's paws. Fortunately no one was on the deck at the time of the incident. We have been loyal customers to both of these companies for many years and would like for that to continue. We expect these companies to step up to the plate and compensate their consumers for our losses.

On 5/20/2007 I purchased a patio dining set named Hampton Bay made by Marta Steward Living (Home Depot SKU number 733320021522). Recently the top glass exploded (shattered). I checked the glass replacement cost and it is at least $225. On the internet I found that hundreds of other consumers have experienced the same problem with shattered glass top from the same manufacturer. Due to the mentioned problem, I requested Home Depot if I could get a new table as replacement. Home Depot said they do not sell or replace the tables separately, meaning I have to buy a new set!

Two of the cushions caught fire after a period of strong rains. The cushions were damp from the rain and were then exposed to regular sunlight over the course of a few days. The moisture in the cushions heated to the point where it caused the cushions to char from the inside. They were not exposed to any other combustible material, so the fire did not spread. The two of the four cushions are ruined. Concern for ongoing fire hazard.

I purchased a Hampton Bay patio set having two swivel rockers from Home Depot not more than two years ago. The other evening, the swivel base on one rocker snapped where the three braces (legs) meet the solder joints on the base of the rocker just as my wife was sitting on the chair. Luckily, she just barely missed hitting her head on the table top corner, but she ended up falling flat on her back. It's too bad that we cannot add photos to these entries. The swivel chair is now useless and not repairable. I paid over $600 for this patio set that is now incomplete.

I purchased a Hampton Bay patio set with 4 swivel chairs and a glass top table. I have only had this set 2 years and every chair has broken at the base or where the rocking unit is. I have read similar complaints and feel confident this product is faulty.

I bought a Hampton Bay patio set with a table that had tiles for the top, 4 chairs with straight legs and 2 chairs that were swivel rockers. About two weeks ago that chair I was sitting in broke at the wilds on the top of the rocker base and I fell backwards, hitting my head on the concrete floor. Today the rocker chair my wife was sitting in broke in the same way but the way she was sitting caused her to fall forward, landing on her butt on the concrete floor. My wife has back problems and this incident is causing her more pain and we are out two chairs.

My Hampton Bay patio set glass table top shattered into thousands of pieces. I purchased this at Home Depot about 4 years ago. I live in South FL. I was moving it and laid the glass on the ground for a minute and it exploded. Now I have to figure out how to replace it.

I purchased the whole Dana Point outdoor furniture set, table chairs, glider, umbrella and stand. I spent roughly $1,000 in April 2009. During the first week of December, we were eating breakfast and we heard a loud explosion. We looked outside and my glass top table had exploded in million tiny pieces. We had to clean all that glass up off of deck and had small children and small dogs that could have been injured.

I bought a Hampton Bay lighted umbrella at Home Depot. On a windy day, with the umbrella in the down position the umbrella post was bent in half by the wind. I had had the umbrella for just over a year. There was no problem with the working parts of the umbrella but the company does not want to either replace the umbrella or give me a refund as the umbrella is out of warranty. However, my argument is that the pole should not have bent and the age of the umbrella is not a factor in the damage that the windstorm caused to the pole.

I purchased a Hampton Bay patio set from Home Depot in June of 2008. In September of 2009 one of the swivel chairs broke. The base of the chair sheared off completely. Then the following month, October, it happened to the other swivel chair. These were chairs that were not extensively used over a year period.

We purchased a Hampton Bay patio set from Home Depot back in 2006(not sure if it's Martha Stewart line). We bought this set for a very reasonable price. It was the end of the season and many sets were discounted. We picked this one due to having six chairs (2 that swivel), a very nice size table with a glass top. It fit perfect with the decor on our covered patio. Since the purchase, this set has been a beautiful assest to our home as we entertain quite frequently and being in South Louisiana, many of our gatherings have been outside on this patio set. I noticed this summer that the paint is starting to peel on the chairs exposing the metal.

This Thanksgiving, we had all of our family at our home for Thanksgiving dinner. We moved the patio table to our garage as we needed the table for family to sit and eat. I had decorated my tables with beautiful plates, silverware, table cloths...it was very nice. The next day, we went outside to start cleaning up and moving furniture back into their places. My husband picked up the patio table and in an instant, the glass top of the patio table exploded! Glass went everywhere. How my husband did not get cut or injured was a blessing. We found glass from one end of the garage to the other. The sound was incredible. We are dumb founded on how this top burst. The weather was not either cold or hot, it was your typical Louisiana winter weather. We are flabbergasted on how this table just exploded. We thank goodness that none of our grandbabies were around when this happened. If any one of them would have gotten hurt or cut I would have never forgiven myself or Hampton Bay.

I purchased a Hampton Bay patio set last fall 2009 from Home Depot. The other night we were entertaining guest when the swivel chair broke.

In April 0f 2009, I purchased a Hampton Bay 5-piece Dana Point II Dining Set. On November 7, 2009, I was getting my deck ready for the winter months ahead. I moved my table under my gazebo so it would not be in the elements of the winter weather. I had everything all in place and went to get the water hose and heard this loud explosion sound. To my amazement my table top was in a million pieces.

The is the second Hampton Bay top I have purchased. The first one was in 2001 or 2002 and in the summer to 2007 I came home one day to find that top in a million pieces. I asked Home Depot about it and they stated it was due to the years in the weather from hot to cold. I wanted to make sure this did not happen to this one.

I have not had this table for 7 months and now it is gone. I do not have the money at this time to go by a new glass top as I am currently unemployeed, and due to the economic down turn have not been able to find a job. Luckily, there was no harm done to anyone, but know I need to buy a new glass top that I can not afford at this time.

I was sitting in the swivel chair of our Hampton Bay Patio set bought in July 2005. It suddenly snapped where the base and chair meet at the welds. I was thrown to the ground sideways. I am not a heavy man, no one in our family is more than 180LBS. This should not of happened. Bruised myself, and broke my glass I was holding. Hurt my elbow, that's how I broke my fall.

I know there have been numerous complaints about the tables since ours have exploded and searching the web. We are lucky we were not using the table at the time the glass shattered. If something is not done, someone is going to get hurt if the company is allowed to keep selling these glass top tables.

This set sits under cover and in an enclosed screened room. It was quite expensive and we loved it, but now it looks awful. I thought Hampton bay was a fine furniture maker...WRONG! I won't ever buy another piece of it.

Bought a 12 x 12 Gazebo, 6/25/09, It is now October 5th, and it has ripped at every seam on the top cover, it is as if the fabic is dry rotted!

Our Hampton Bay Dana Pointe patio table also shattered into a zillion pieces. It took forever to clean up and there are probably still a ton of glass shards stuck in the grass. The table was barely one year old, and apparently will not be replaced by warranty.

I installed three Hampton Bay fans in a Curves for Women Gym about two years ago. The model of the fan is called "Altura". It's a 68" fan which is a large and heavy fan. One of them fell to the ground from 14 feet up two days ago. It could have killed one of the patrons but no one was hurt thank God. I have been installing ceiling fans for more than 15 years now. I have never experienced a fan falling in these circumstances. Because of the weight of the fans, I attached the fan work boxes to the metal rafters and used large hardware etc., When I arrived to inspect the damage, I found that the hanger was still attached to the mount. The fan, downrod and pivot (the ball looking part) were the parts that came down. They were all attached as an assembly still but of course the fan blades shattered and the fan was crushed and damaged beyond repair. I remove the hanger and immediately saw the problem. The opening in the hanger was spread open wide. This caused the pivot to release from it's locked position. I inspected the remaining two fans still attached and working. The hangers showed signs of deformation so I immediately removed the fans from the ceiling and stored them in a room at the gym. I took the broken fan and hanger into the Home Depot in El Cajon, California.

I also brought the hangers from the other two fans for visual comparison. The expert at Home Depot concurred with me, the fan and 6 foot downrod are too heavy for the hanger. Over time, the hanger will spread apart from the movement and weight. We agreed that the design of the hanger was not robust enough to handle the weight. There could have been a lawsuit for sure if one of the patrons at Curves for Women was injured or was killed as a result of this product from Hampton Bay. Since this fan is a Home Depot product, It's almost impossible to know which factory in China this fan was manufactured in. The Chinese do not care about our safety. They only care about our money. I'm surprised that you have not had other complaints about this particular model. It's only been on the market for about two years so it's fairly new. I would suggest you contact the corporate offices of Home Depot and find out which vendor they purchase this product from. Immediate corrective action must take place to insure the safety of our American people.

Two years ago we purchased a patio set with 4 regular chairs and 2 swivel chairs from our local Home Depot store.

On August 9, 2009, my husband myself and another couple were sitting at our Hampton Bay patio set talking when suddenly my husbands swivel chair completely broke from the base and threw my husband over backwards where he hit his head on a large ceramic pot. This knocked him unconcious and and we took him to the emergency room and was diagnosed with a concussion with loss of consciousness and acute cervical sprain. He continues to have some pain from this fall.

We have kept the chair and did take pictures of where it broke off. It looks so evenly broken it looks like it was sawed off where the weld attached the chair to the base.

We have been unable to find any way to contact Hampton Bay offices to file this complaint with. If you have any such e-mail addresses or telephone numbers we would appreciate your help.

We bought a Hamton Bay pation set from Home Depot in August of 09. We had it for a week and sometime in the middle of the night the glass top shattered into tiny shards.

Ceiling fans, Model Nassal from Hampton Bay, have a weak support on the blades. First, the support started to bend toward the floor, apparently due to the weight of the blade that looks like a leave. I have two and it happened the same to both. They are aproximately 1.5 years old.

It has happened the same to some other people known. The fans look really nice, but I would not recommend them to be bought.

Purchased Ham[pton Bay glass patio furniture and 9 ft umbrellla...umbrella came apart at tilt area, pieces falling out causing damage to glass and no further use of umbrella. Home Depot not honor replacement (out of warranty). now after viewing other glass complaints will not replace

I purchased the Hampton Bay 9 ft. Solar Lighted Umbrella from Home Depot in San Rafael about 1 1/2 years ago. Yesterday, I came home and the umbrella had cracked and broken in the pole where the umbrella can be tilted. 2 pieces were on the ground, the metal piece was literally twisted/broken and the umbrella is laying on my table on its side. Their warranty is covered for 1 year and when I called Home Depot they said that, without a warranty, there's nothing they can do.

Received our patio as an anniversary gift ,it rains and we have RUSTY WATER that pours out from every direction from the chairs and table legs comes out for days after a rain . It has ruined the outdoor rugs that were under the set,left a rusty color all over the patio ,that does not come off,am not happy with the whole thing and know our children are upset with the 50th anniversary gift that spews rusty water constantlly and has colored our whole patio with rust.

how can 5000 tables exploded across the US and nothing is wrong. They said the manufacture went out of business and I can pay 250 for a new glass top. HOME DEPOT NEEDS TO BACK THEIR PRODUCTS AND RECALL THESE TABLES

I bought a Hampton Bay patio set in 2007 at the Home Depot for $499. It was the rectangular table with 4 chairs and 2 swivel chairs. We were having 50 people over for my son's first birthday party starting at 4PM. At 3PM we heard a loud explosion from outside. To my amazement I found the glass table top completely smashed. Thousands of tiny pieces everywhere. It was a complete disaster and we actually had to move the party to my in-laws because of the broken glass. This product is trash I would not recommend it to anyone. Home Depot should be ashamed of themselves for carrying such a cheap product!

Hampton Bay 3 piece dining set. Chairs broke at welds. $300 down the drain.

I am appalled to hear so many other folks have had similar experiences with the glass table tops. This is a very unsafe product and I will recommend folks go elsewhere for patio furniture. My daughter was injured and I'm out of a table top.

Hampton Bay patio glass top table. One afternoon the glass exploded into many very small pieces. No one was hurt; everyone was inside our house. What a mess! We feel very lucky. We were finding glass slivers for weeks after. And a few finger pricks from the glass.

glass top shattered on my new patio set i just bought and havent used yet !!its sitting in my basement waiting for my deck to get finished and glass is broken for unknown reassons and 300 dollars at the local glass shop to fix it???????cmon

Should I throw away the $500-worth Hampton Bay calabria dining set and the $149-worth Hampton Bay Calabria rectangular umbrella? Home Depot, please come to the rescue. We are talking a good $650 wasted! The incident resulted in an outdoor dining table with no umbrella.

I have grandchildren that play on my patio and Now I'm scared! I contacted Home Depot about it but have ot yet heard back. Why aren't the glass top tables being recalled? UNtil We hear from Home Depot I cannot assess the damage if any; I can't get my warrenty registered.

The first Hampton Bay umbrella that I bought only two years ago ripped near the top. I recently replaced the umbrella with a new one from Home Depot (also a Hampton Bay) that has solar powered LED's. The solar powered LED's don't work at all. If this is the quality to be expected from Hampton Bay then I quess I'm spending my money with the wrong company.

My glass table top on my Dana Point manufactured under the Hampton Bay name for Home Depot. Around 3:00pm I heard a loud popping/breaking sound out on my patio. It looked like my patio was covered with 7,000 tiny pieces of ice. My glass tabletop had shattered into tiny little shards. The high velocity resulted in glass fragments being imbedded in the backs of my matching sling chairs. After the glass shattered the entire table fell over and broke off the top section of the matching umbrella. Glass was everywhere. Glass shards were actually embedded in the screen of my sliding glass door.It took hours to clean it up.

Last night I was sitting in the cir [chair] from Hampton Bay sold by Home Depot and the welds broke and I feel to the ground with my daughter in hand and hurt myself. This was not the first time that these chairs broke on us. My mother in law just bought the chairs less than a year ago. I have brusing on myheel and on my butt cheek. And my back hurts bad!

Last night I was sitting in the cir from Hampton Bay sold my Home Depot and the welds broke and I feel to the ground with my daughter in hand and hurt myself. This was not the first time that these chairs broke on us. My mother in law just bought the chairs less than a year ago.. I have brusing on my heel and on my butt cheek. And my back hurts bad!!!

We couldn't do anything but throw them away. Now we have a rectangular table with only 4 chairs and a table that looks like it's 20 years old. I'm [upset]! We don't want to just trash it and buy another set but it looks terrible with only 4 chairs.

I purchased the Hampton Bay Simone set patio furniture from Home Depot in 2005. The catalog which I used to purchase the furniture had a 7-year warranty published in it. Now, four years later, the furniture is falling apart. The slings have holes in it. The paint is chipping off the aluminum frame. The rope is breaking inside the umbrellas. I contacted Home Depot and the manufacture of the furniture. Neither one will take responsibility for this error. I paid $3,200.00 for this furniture and I feel like someone should be responsible for misrepresenting the warranty of this furniture. I now have four chairs with tears in them, six chairs with paint flaking off in multiple areas, and two broken umbrellas and no one will do anything.

I bought an 8-piece, 9 if you include the umbrella stand, patio set and the glass exploded into a million pieces when no one was using it and the umbrella was covering it. We ended up making a wood top for it out of cedar. The set was over $600. I tried to call Hampton Bay for a replacement and they wouldn't do it. Home Depot does not have a recall on it either.

My glass table top shattered for no apparent reason. One minute, it's was fine; the next minute, it was all over the deck.

I bought a three-piece balcony set and the one chair broke in three places where it is soldered. They don't carry that set in Home Depot anymore and I don't know how to reach the company. It was a $300 set and now I only have one chair and can't even add to it.

I have purchased several items from Home Depot from the Hampton Bay (Lasserre patio series). The 7-piece table set had a frame issue. The 5-piece Lasserre bar set has an issue with one of the swivel bar stools. BJI has none of these chairs or components of these chairs. They have no plans to manufacture any more as well. I have over $3000 worth of Hampton Bay Lasserre furniture that is less than 3 years old and I am not able to make warranty claims or purchase replacement parts.

I thought that retailers must offer replacement parts for 10 years in the USA for retail items? I have spent several thousand dollars at Home Depot over the last 5 years. I contacted Home Depot and got a pleasant response until I queried them on how they were going to replace my entire bar set since I have no use for a swivel bar stool that doesn't match. I am luckier than most with the exploding table tops; but nonetheless, I feel this is a terrible business ethic at best. I would whole-heartedly agree with a class action lawsuit against Home Depot, Hampton Bay, BJI and any other related parties.

I purchased two 7-piece Hampton Bay outdoor sets. The glass in both tables shattered into a million pieces. Now both sets are utterly useless. Sure there should have been a recall by Hampton Bay or Home Depot?

I purchased in 2008 the Hampton Bay Folian Table and 6 chairs (7-piece set), and the Bistro Set (3 pieces) from Home Depot. Last weekend, the large glass tabletop completely shattered into a million pieces for no reason. Thank goodness we were not sitting at the table at the time. Apparently, I am not the only person that this has happened to and think there should be a recall. We should be given new tabletops or a new set. Also, the "paint" is chipping off the table and a couple of the chairs. For what this furniture cost me, it hasn't held up well at all and I am very disappointed.

Glass patio table top shattered for no reason. Hampton Bay is the name on it.

The base of a Hampton Bay swivel chair from Home Depot failed this morning. The aluminum welds failed, and I fell backwards and hurt my back. Fortunately, my head hit the grass beside our concrete patio, or I would probably be dead. This swivel chair is part of a set of two chairs and a table with a tile top. I purchased this set last year. This is just poor workmanship, which is what you would expect from China. Home Depot and Hampton Bay products should both be held accountable when they distribute and sell bad products.

My wife and I purchased the Hampton Bay patio furniture set from Home Depot in May of this year. After a month of owning the furniture, the glass table top exploded for no apparent reason. Millions of pieces of glass were all over our deck. It took me 3 hours to clean it up. I also sliced my foot open on a piece. We have two small dogs so we had to make sure that we got all of the glass up. To this day, we are still finding glass. I am extremely disappointed, especially now that I am seeing the hundreds of similar complaints. I also see that there is nothing we can do but look for a better set. I had a bad feeling about the set since it started rusting after its first night in the rain. Paint also started chipping off no more than a week from buying it. Very poor product and something needs to be done. Home Depot was of no help, of course.

I purchased specifically an outdoor sitting set and outdoor table and chair set by Hampton Bay. I absolutely love it, but after taking all the furniture out from storage, I found paint chipped off on almost all of my feet of the chairs and noticed a little bit on the tables. All items were wrapped in plastic and stored in a weather proof shed. No moisture, snow, ice or rain was able to touch the furniture. We even had the furniture placed in the yard purposely so that they wouldn't get damaged.

I would like some sort of compensation for the damage. I even purchased the furniture at full price (it didn't go on sale until the following week). I am a little upset, as now I may have to look at replacing both entire sets. I wasn't sure if the store was able to do anything, so I figured I'd start here and see what I can do. Unfortunately, I am unable to find the original receipt for both products. As well, I would like to find out how to order new parts (nuts and bolts) for my dining table as these were misplaced over the course of winter storage.

Kindly reply to the email noted, as I would like to have this taken care of sooner, rather than later. I'm not happy when I am entertaining and my company makes mention of the condition of the furniture and it being my second season with the furniture.

I purchased a Hampton Bay patio table from Home Depot last year. Six months after purchase, the table top shattered spontaneously when not in use. I recently replaced the glass by taking it to a glass company. While the table was there, another customer was bringing their table in for the same problem.

The glass shattered into a million pieces while no one was using it.

I purchased a seven-piece Folian Dining Set from Home Depot on July 28, 2006. Just three years later, my table top unexpectedly broke into a million pieces. No one was using it. I have gone online to find a number to lodge my complaint with the manufacturer and to get a cost of a replacement. After reading complaint after complaint, I think there should be a national recall and we all should be given a new table top. Please advise. Thanks.

My daughter was sitting at the Hampton Bay Patio Table when a slight gust of wind came and lightly lifted the umbrella while in the stand. This was just a breeze, when all of a sudden the entire glass table top burst with glass flying all over the yard. Luckily, my daughter had only a couple of minor cuts. I purchased the patio set from Home Depot in Glendale, WI in late spring of 2007.

exploded and thrown glass all over the deck and the ground surrounding. I have been very disappointed to never get to actually sit at the table. Also, the paint is already chipping off a section of the table. I'm very disappointed.

This 4th of July, the chair broke. All three legs broke right through the cheap Chinese aluminum. I called Home Depot, and I've been getting the runaround for days. This isn't a warranty issue; this is a defectively manufactured item that should never have been sold. Just look at the number of complaints about this. Our other matching chair is cracked in the exact same area. It's less than 3 months of use. I'm still going round and round with Home Depot. I suggest we all get together and start a class action lawsuit.

After many shattered tables on my patio, I invested in a teak table from the woods of the rain forests, guaranteed to withstand anything and to nothing happening to the piece which was a 7-piece set table and chairs paid $1169.Yes, I did. It weighed over 200+ lbs. I put it together, piece by piece, and it took 2 days. It was beautiful looking (surprise). The very next day, it rained. God was talking to me it seems, the wood turned brown. Okay, maybe it was the first day. Well it rained again and the wood started to split so much that my daughters had splinters just sitting on the chair.

I called and called to complain to Home Depot about this Hampton Bay product and I got the runaround, until this nice gentleman gave me a direct phone to the corporate office, which this lady called me from Bolivia, and kept saying the item was great. She was a rep of course. Anyway, months went by and I received 2 bottle sets of teak oil and cleaner - that was it. I went back to the Home Depot and all they kept saying is to call corporate. Three years later, we sat on this thing twice with nothing done. Can someone please help?

My 16-year-old daughter was sitting in one of the chairs when all of a sudden, the welds literally broke, and she slid on to the floor. Luckily, she landed on her bottom and elbows, but it could have been much worse. My patio set is only two years old, and is only used in the summer. So after six months of use, this happened. We are worried to use the other chairs now. No warranty after one year.

Purchased a patio set for several hundred dollars. It was used one summer, and the set was covered by back yard canopy, stored in garage for the winter, pulled out this spring and the paint was falling off. It seemed like the metal frame was not prepped properly. I've spent six hundred dollars and the set looks terrible after one season of use.

I have (had) the Hampton Bay dining set with the glass top. I was sitting at the table and reading when the glass top exploded for no apparent reason - glass shards went everywhere. I called the customer service hot line: no help there. Apparently, they know they have a problem with this set because they no longer have it. But they have a similar style, only with a tile top instead of glass. I think Home Depot should replace all glass top tables with the tile ones at no cost to the customers!

I purchased a Hampton Bay patio table from Home Depot over a year ago. Two days ago, July 4, as the table sat unattended at pool side, the table top glass exploded into a million pieces. Yes, pieces in the pool as well. It has been a nightmare trying to clean up all the fine pieces of glass. It's two days later and I'm still picking up pieces of glass. What happened? A tempered glass should not have broken into a thousand pieces while unattended. My children could have been sitting there eating dinner. How do I get a replacement glass?

I had this patio set setting on my back deck. When I came home from work one day, I found the glass top shattered into pieces. We had just paid $250.00 for this set about 4 months prior. I have not yet tried to replace the glass, but I have been told that to replace is very expensive.

I, along with the hundreds of other complainants, have now owned a Hampton Bay Patio Set. We had the same exact thing happen. We were sitting outside and all of a sudden, the table just exploded and glass were everywhere. My set was 4 years old and I am now left with a useless set also. I tried to contact the number on the paperwork and it is out of order. Home Depot told me they cannot get any replacement glass from the company. I have made several phone calls to glass companies and I would have to spend in-between $350.00 to $400.00 for the glass. It is an obvious defect for everyone's table to be doing the same thing. I have 6 chairs, an umbrella side table and chaise lounges that are useless. I will never own another glass table. We took such care of our table each year, bringing it inside during the winter, for what? I think a class action suit should be filed!

I too, own a Hampton Bay Patio set. I purchased it in the summer of 2007 from Home Depot. I set it up yesterday and today, for no apparent reason, the table shattered into a million pieces. I had to spend about 2 hours finding all the little pieces of glass, which included picking them out from between the boards of my deck and then having to pressure wash it after that. There are still pieces wedged in places I can't get them out of. After quite a bit of online research, it appears that it will not be worthwhile attempting to replace it.

The patio furniture that was purchased late last summer has lost its clear coat and looks terrible. I don't know what to do. Home Depot will not take it back so we are stuck with a table that is very disgusting to look at. I can have it refinished by someone but it will not look the same as the other pieces we purchased. I am very disappointed in Home Depot for not standing up to the product they sell and also Hampton Bay Mfg. for having their product made in China instead of the USA.

I purchased a Hampton Bay 7 piece dining set for the pool side. The table had a brown tinted glass top which exploded spontaneously. On May 26th, we were putting the cushions in the chairs when the table top glass exploded into a million pieces. To replace the top was more expensive than buying a new table. The new table was not made by Hampton Bay. I learned my lesson the hard way, not to buy patio furniture from Home Depot. Now, after having the table set for a year, the paint on all the chairs has bubbled up and is flaking off. We had guests coming to swim and spent hours sweeping up the pieces of the table top. We had to replace all the chair cushions because shards of glass were embedded in them. I had to buy a new table.

What really makes me want to pull out my hair (in reference to this company at least) is that in the process of hiding from people that they ripped off, I have no way of simply ordering replacement cushions to match my set. If this company would just deal with their mistakes (and make their phone number known to more than just employees), they might make a few dollars from customers that just want to buy their products. What a novel idea. I'll advertise an attractive product and not tell anybody how to buy it. Yeah! Maybe I, too, will have to file for bankruptcy. Bottom line: if ever you buy anything from the Home Depot labeled "Hampton Bay," you will only be irritated, unhappy with the quality of service, and, worst of all, bald (unless you're naturally bald, which is not bad).

My husband and I purchased the 7-piece Hampton Bay outdoor patio set (for over $900) only 2 months ago. All of a sudden, the wind picked up and moved the umbrella (which was closed at the time and was nestled in the umbrella base), shattering the glass tabletop into a million pieces and completely terrifying my self and my 2 young children. I am very knowledgeable when it comes to the internet, but I cannot find a website for Hampton Bay to save my life! This is ridiculous, and I need it resolved ASAP. Please Help! Thank you.

We purchased the Hampton Bay Patio set from Home Depot about a year ago and had the glass completely shatter today. The glass table top completely exploded all over myself and my 2 year old son, cutting us both. It spontaneously exploded, covering my deck with millions of pieces of very sharp glass shards. It took hours to clean. Extremely disappointed with the lack of help (and compassion) from Home Depot. I expected more from such a large company. I am now left not only without a patio table, but to try to figure out how to replace the broken table top. All avenues look unfortunately expensive.

I purchased a Hampton Bay Patio set from Home Depot and on one beautiful sunny day, the glass shattered, almost hurting my two-year old. Glass was everywhere and I have bad cuts in my skin from picking up the glass. I researched to see if it was defective and found hundreds of people that experienced the same thing. The incident resulted to a bruise on my hand, glass in my leg, and glass in my wife, child and dog's foot.

We have the 8-piece Hampton Bay patio set (Charm). Both our swivel chairs broke from the base where it's welded. I contacted a local welding shop that welds aluminum, and it said, "Don't bother; they'll break again." Unsatisfied with the answers from Home Depot, I kept digging and calling. Finally, I got a manager on duty to find me the right number to the manufacture! It answers as a Home Depot line but is for Hampton Bay.

The customer service reps were amazing. She took my info and called the manufacturer for me. After about 10 minutes or so, I was instructed to email a picture of my broken chairs, along with a copy of my receipt, and in return, I will get two replacement chairs. I do, however, have to pay shipping of $40 for each. Also, I found out I could recycle the scrap metal instead of throwing the old chairs away! As long as you have the name of the set and the receipt, you are in good shape. Good luck!

I purchased a Hampton Bay outdoor umbrella last year for Father's Day. This year, I had to take it back because the chrome pin that allows you to tilt the umbrella just breaks off. This is the second time we have had to return our umbrella for the same reason. This is not a cheap umbrella; it cost almost $300.00. Home Depot is kind enough to return them without a sales slip, but how many times is this going to happen?

If this happens again, I will be forced to go to another store and purchase a different brand of umbrella. Thank you.

Not that it is any surprise based on the literally hundreds of similar reports, but the glass on my Hampton Bay patio set purchased at Home Depot just exploded for no reason into a million pieces. I will be addressing this with Home Depot and will post an update as to whether or not they were helpful in dealing with the defective product.