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Hampton Bay Patio Furniture

Hampton Bay Furniture, sold by Home Depot stores, is manufactured by JRA Furniture, headquartered in Cerritos, Calif., which proudly boasts that its furniture is made in "factories throughout Asia." Yes, and we can think of many consumers who would have been happier if JRA's glass=top tables had stayed in Asia.

Besides Hampton Bay, JRA's glass-top tables are sold under a number of brand names, the most notorious being Martha Stewart. Her line of patio furniture, sold by Kmart, has produced an explosion of complaints from consumers about its nasty habit of exploding all over their patios and decks.

See Sounds of Summer: Martha Stewart Tables Shattering for all the gory details.

Linda of Irving, TX November 8, 2009

In April 0f 2009, I purchased a Hampton Bay 5-piece Dana Point II Dining Set. On November 7, 2009, I was getting my deck ready for the winter months ahead. I moved my table under my gazebo so it would not be in the elements of the winter weather. I had everything all in place and went to get the water hose and heard this loud explosion sound. To my amazement my table top was in a million pieces.

The is the second Hampton Bay top I have purchased. The first one was in 2001 or 2002 and in the summer to 2007 I came home one day to find that top in a million pieces. I asked Home Depot about it and they stated it was due to the years in the weather from hot to cold. I wanted to make sure this did not happen to this one.

I have not had this table for 7 months and now it is gone. I do not have the money at this time to go by a new glass top as I am currently unemployeed, and due to the economic down turn have not been able to find a job. Luckily, there was no harm done to anyone, but know I need to buy a new glass top that I can not afford at this time.

Robert of Santa Ynez, CA November 7, 2009

I was sitting in the swivel chair of our Hampton Bay Patio set bought in July 2005. It suddenly snapped where the base and chair meet at the welds. I was thrown to the ground sideways. I am not a heavy man, no one in our family is more than 180LBS. This should not of happened. Bruised myself, and broke my glass I was holding. Hurt my elbow, that's how I broke my fall.

robin of MOBILE, AL October 31, 2009

the glass top on my hampton bay patio table exploded or shattered into a million pieces with no cause for it to happen. There were thousands of pieces of glass to clean up. We are having to get the glass replaced which is we feel should be replaced by the makers of the patio furniture. The company we purchased the patio furniture from states they are not responsible. The furniture was purchased not more than 2 years ago.

I know there have been numerous complaints about the tables since ours have exploded and searching the web. We are lucky we were not using the table at the time the glass shattered. If something is not done, someone is going to get hurt if the company is allowed to keep selling these glass top tables.

MaeBelle of Tampa , FL October 9, 2009

We purchased a Hampton Bay cocktail table with firepit inside and 4 matching chairs. Within months the paint on the chairs began to bubble and peel off, exposing bare aluminum. It appears that no primer was used under the baked on enamel. The touch up paint was a very small (fingernail polish size) bottle. It doesnt begin to cover all the bare spots on the chairs and table.

This set sits under cover and in an enclosed screened room. It was quite expensive and we loved it, but now it looks awful. I thought Hampton bay was a fine furniture maker...WRONG! I won't ever buy another piece of it.

Suzan of Sylvania, OH October 6, 2009

Bought a 12 x 12 Gazebo, 6/25/09, It is now October 5th, and it has ripped at every seam on the top cover, it is as if the fabic is dry rotted!

Joanna of Parma, OH October 1, 2009

Our Hampton Bay Dana Pointe patio table also shattered into a zillion pieces. It took forever to clean up and there are probably still a ton of glass shards stuck in the grass. The table was barely one year old, and apparently will not be replaced by warranty.

Ronnie of Lakeside, CA October 1, 2009

I installed three Hampton Bay fans in a Curves for Women Gym about two years ago. The model of the fan is called "Altura". It's a 68" fan which is a large and heavy fan. One of them fell to the ground from 14 feet up two days ago. It could have killed one of the patrons but no one was hurt thank God. I have been installing ceiling fans for more than 15 years now. I have never experienced a fan falling in these circumstances. Because of the weight of the fans, I attached the fan work boxes to the metal rafters and used large hardware etc., When I arrived to inspect the damage, I found that the hanger was still attached to the mount. The fan, downrod and pivot (the ball looking part) were the parts that came down. They were all attached as an assembly still but of course the fan blades shattered and the fan was crushed and damaged beyond repair. I remove the hanger and immediately saw the problem. The opening in the hanger was spread open wide. This caused the pivot to release from it's locked position. I inspected the remaining two fans still attached and working. The hangers showed signs of deformation so I immediately removed the fans from the ceiling and stored them in a room at the gym. I took the broken fan and hanger into the Home Depot in El Cajon, California.

I also brought the hangers from the other two fans for visual comparison. The expert at Home Depot concurred with me, the fan and 6 foot downrod are too heavy for the hanger. Over time, the hanger will spread apart from the movement and weight. We agreed that the design of the hanger was not robust enough to handle the weight. There could have been a lawsuit for sure if one of the patrons at Curves for Women was injured or was killed as a result of this product from Hampton Bay. Since this fan is a Home Depot product, It's almost impossible to know which factory in China this fan was manufactured in. The Chinese do not care about our safety. They only care about our money. I'm surprised that you have not had other complaints about this particular model. It's only been on the market for about two years so it's fairly new. I would suggest you contact the corporate offices of Home Depot and find out which vendor they purchase this product from. Immediate corrective action must take place to insure the safety of our American people.

Donald of Snellville, GA September 27, 2009

Two years ago we purchased a patio set with 4 regular chairs and 2 swivel chairs from our local Home Depot store. On August 9, 2009, my husband myself and another couple were sitting at our Hampton Bay patio set talking when suddenly my husbands swivel chair completely broke from the base and threw my husband over backwards where he hit his head on a large ceramic pot. This knocked him unconcious and and we took him to the emergency room and was diagnosed with a concussion with loss of consciousness and acute cervical sprain. He continues to have some pain from this fall. We have kept the chair and did take pictures of where it broke off. It looks so evenly broken it looks like it was sawed off where the weld attached the chair to the base. We have been unable to find any way to contact Hampton Bay offices to file this complaint with. If you have any such e-mail addresses or telephone numbers we would appreciate your help.

Dean of Grand Rapids, MN September 14, 2009

We bought a Hamton Bay pation set from Home Depot in August of 09. We had it for a week and sometime in the middle of the night the glass top shattered into tiny shards.

Luis of Santa Isabel, Puerto Rico September 13, 2009

Ceiling fans, Model Nassal from Hampton Bay, have a weak support on the blades. First, the support started to bend toward the floor, apparently due to the weight of the blade that looks like a leave. I have two and it happened the same to both. They are aproximately 1.5 years old. It has happened the same to some other people known. The fans look really nice, but I would not recommend them to be bought.

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