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Ticketmaster

Cody of Centreville, VA May 29, 2009

This morning I went to Live Nation to buy tickets for an upcoming concert, Tool, at the Patriot Center in Fairfax, VA. They went on sale at 1000, which I was immediately ready to purchase at that time. Live Nation directed me to Ticketmaster, where I quickly found out that NO General Admission (floor) tickets could be purchased. However, when I went online to Stub Hub and other re-sale merchants, they all had GA tickets for sale at double the Ticketmaster price.

I am severly angered that someone is 'cornering' the market and not allowing access to these tickets, yet trying to re-sale at a marked-up price, which I thought was illegal in these examples-especially if the GA tickets were not available to the general public to begin with.

Elaine of Bay Shore, NY May 27, 2009

Went on TicketMaster.com to order Jonas Brothers tickets for Jones Beach last year and Ticketsnow pops up and gives you the impression you can purchase tickets. My 18 year old granddaughter orders them and when they try to use them 81.00 a piece - they ordered 6 - You can only get in the VIP tent - not the show!!!

Several other people there had the same scam pulled on them. Since all the fuss about the Bruce Springsteen tickets involving TicketsNow has come up, I thought maybe we pursue this. My daughter and granddaughter were out hundreds of dollars. This should be stopped.

Diane of Mahwah, NJ May 23, 2009

I have been using ticketmaster for as long as I can remember.Before computers I would sleep in lines at ticketmaster locations and always got good seats.Now first with Bruce springstein I went on line the second they went on sale and ended up in the upper level,but pleanty of high priced tickets were on tickets now for a much higher price which I could not afford.I THOUGHT THE PROBLEM WAS FIXED.I then went on line to get greenday tickets for 7/27 at the exact time tickets went on sale,how could I possible be in the 400,s.Again pleanty of high priced tickets on tickets now which Ican't afford.So I guess only rich people can only get good seat,where it used to be everyone had a chance.

Diane of Mahwah, NJ May 23, 2009

I have been using ticketmaster for as long as I can remember.Before computers I would sleep in lines at ticketmaster locations and always got good seats.Now first with Bruce springstein I went on line the second they went on sale and ended up in the upper level,but pleanty of high priced tickets were on tickets now for a much higher price which I could not afford.

I THOUGHT THE PROBLEM WAS FIXED.I then went on line to get greenday tickets for 7/27 at the exact time tickets went on sale,how could I possible be in the 400,s.Again pleanty of high priced tickets on tickets now which Ican't afford.So I guess only rich people can only get good seat,where it used to be everyone had a chance.

Connie of Southfield, MI May 22, 2009

Why is Ticketmaster being allowed to totally rip people off with all the excessive charges? This is totally insane. A 37.00 concert ticket totals to 53.00 - that's 16.00 worth of charges. Why are these consumer agencies allowing Ticketmaster to do this? It's insane that Ticketmaster is not governed to stop these ridiculous charges. Also why is Ticketmaster being allowed to sell 50 tickets at one time? That's obviously setup for scalpers and thus the average person then has to go to a scalper to find decent tickets?

Michael of Brandon, FL May 20, 2009

Bought tickets for the Tampa Bay Rays vs. Cleveland Indians at Tropicana field. Ticketmaster advertised tickets as aisle seats. Anyone that goes to sporting events regularly knows how nice and convenient this luxury is. So I sold my friend my fifth row seats that I had previously purchased and bought these aisle seats. Then when I got to the game I see that seats 1,2, and 3 are not actually aisle seats but are adjacent to seat 10 from the section next to it. I was upset that they sold these as aisle seats and customer service basically told me tough luck.

oleg of west springfield, MA May 19, 2009

bought tickets online for a concert. the concert was cancelled for some undisclosed reason. Ticketmaster refunded the ticket costs but not their fees, which are not small. Ticketmaster had exclusive rights to sell those tickets so there was no other way to get them other than driving up to the venue's box office, which is far away. Being a monopoly, they should bear some responsibility when a concert is cancelled and not keep their fees so the consumers are the ones who end up holding the bag.

Jeremy of Farmers Branch, TX May 17, 2009

Tool tickets went on sale yesterday (Friday) at 10:00am. I was on my computer waiting since 9:30am for the sale to begin. Once 10:00am came around, I attempted to purchase 2 tickets, and I encountered much trouble in doing so. I kept getting "tickets unavailable."

Eventually I was able to get 2 tickets in the upper deck. I bought the tickets(for 200+), but my curiosity made me go back and try for better tickets. Upon doing so, I noticed that they were allowing the purchase of 50 tickets at one time! This is absolutely ridiculous, and has to be the reason the show sold out so quickly (within minutes). Allowing 50 tickets at once just gives scalpers the upper hand and screws people like me over. I could care less for answers like "the purchase quantity is up to the distributors." Ticketmaster should have enough respect and care for its loyal users to protect their better interests. Within 24 hours of the sale opening tickets were already posted on Ebay for as much as 7 times the face value!

Rick of Castle Rock, CO May 16, 2009

I use Ticketmaster frequently to buy sports and concert tickets. Ticketmaster has all my information and everything. The other day I was going to try and buy Denver Nuggets Western Conf Finals playoff tickets. The pre-sale was scheduled to start at 10Am MDT and you needed a code to get and you had to live in Colorado and surrounding states. I have lived in Colorado my entire life so that shouldnt have been a problem. So having the code I logged into Ticketmaster around 9:50, when the clock hit 10am I tried to get into buy tickets, but the site said tickets are not available.

Finally around 10:25am with no announcement to the problem tickets went on sale. Scrambling to get tickets I found 4 amazing seats scheduled for game 3 of the Western Conf Finals. Ticketmaster has all my info and has delivered many tickets to my home. But when I accepted the terms and pushed the button to order and process my tickets, Ticketmaster website claimed that I did not live in Colorado. The site page said that the presale is only for residents of Colorado and surrounding states. The tickets soldout within 20 minutes leaving me with nothing. I guess what happened is Ticketmaster did not put in all the correct zip-codes for Colorado leaving me and many others out of the chance to buy tickets.

Gregg of Henderson, NV May 15, 2009

Bonnie Raitt concert at House of Blues in Las Vegas When I saw Bonnie was coming to Vegas I was thrilled ! So, as soon as the tickets were available (10:00 5/15) I was ready to purchase.

Well I got the tickets, but not before being abused (financially) by ticketmaster. I bougtht the highest priced ticket figuring they would be the best seats. The tickets had only been on sale for 3-5 minutes and when I got the "best seat" it was in the balcony on the side ! And that not being bad enough, EACH TICKET has the following bogus charges added... 2 Ticket Example... ADULT Tickets US 77.75 x 2 Total Convenience Charge(s) US 11.85 x 2 Total Building Facility Charge(s) US 4.00 x 2 Order Processing Charge US 3.60 TOTAL CHARGES US 190.80

So over and above the 77.75 ticket price there are 19.45 on "other" charges !!!!! I am a huge fan of Bonnie, but this is rediculous. I think this will be the last concert I attend.

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