Complain about a product or service

Ticketmaster

Judi of Huntington NY (02/10/09)
I got onto website 3 minutes after Sprinsteen new tour tickets were to go on sale. I wanted May 4 concert, nassau coliseum, LI, NY. Screen said I had to wait 14 minutes in 'line'- as it counted down minutes, I got to 4 minutes left when screen stopped and New screen said website was no longer available, I was bumped from line and that the website was performing rouyine maintainence. I was directed to 'tickets now' website , affiliated with ticketmaster where suddenly tickets were available for scalpers prices...HIGH HIGH PRICES. THIS IS very fishy. A real scam... No tickets were available at ticketmaster but seemed so quickly to 'land' in the related site for far higher prices.I feel cheated.

Now I donot have tickets, for myself, husband and 2 friends,and I feel that there's definitely something fraudulent and unfair going on with ticketmaster.

Jodi of Smithtown, NY February 10, 2009

Jodi of Smithtown NY (02/10/09)
On 2/2/09 I went to ticketmaster.com to purchase Bruce Springstein tickets. I went on at 9am. I was told that I had at least a 15 minute wait. I kept the computer on while I worked on something else. At about 9:40am a screen came on that said that I could purchase Springstein tiokets. I thought I was still in ticketmaster as I had to do a word scramble that I had done in the past when purchasing other tickets at a normal price.

I purchased the tickets for Springstein thinking I was getting them from ticketmaster. Only when I went to my email and saw the confirmation information did I realize that I didn't receive tickets from ticketmaster. The next day a read an article in Newsday that indicated that others had complained and that Bruce Sprinstein was upset by what had occurred.

I was misled into paying twice the amount for tickets. I would like my money refunded. They can have the tickets. If I wanted to scalp tickets I would have done so. I won't buy from ticketmaster again and I think they should be fined.

Maria of Howad Beach, NY February 10, 2009

Maria of Howad Beach NY (02/10/09)
I went on the web-site ticketmaster.com to purchase an event ticket. I was directed to another web-site ticketnow.com I purchased two tickets valued with the price 150. each. When I received the tickets they were priced at 91.50. I called ticketmaster. they said ticket now.com is a sister company and I should call them. So I did. They said they can re-sell the tickets at a profit. I feel I was misled and just want to be reimbursed the difference. I was charged 348.45 for two tickets that are worth 206.00.

Diana of South Amboy, NJ February 10, 2009

Diana of South Amboy NJ (02/10/09)
went on ticketmaster website on Feb. 2, 2009 for Bruce Springsteen tickets at 9am when they went on sale. waited for tickets from 15 min on down. could not get through. finally when the screen came up for tickets.. the company claims they were down for routine maintenance? what kind of company would do maintenance during a high demand performer.

now tried to sell me tickets way over face value. come to find out the tickets were all bought out by ticketnow.com and all gone. I was so furious. this is not the way to do business. did not buy tickets but was stressed out over the fact that alot of people got taken for a ride and in the same situation as myself.

Anne of Vineland, NJ February 9, 2009

Anne of Vineland NJ (02/09/09)
I purchased tickets for the dancing with the stars show in atlantic city and the cost was double the price. I received a paper with someone else's name on it and was told I could lose my seat if that person showed up. That didn't happen with me but the people next to me had lost their seats because that seat was sold to three different people, two had to receive different seats or run the risk of being thrown out. This is such a disgrace. I didn't even know others were complaining of this until I read the article on Bruce Springsteen. This happened to me on two other events, last year's dancing with the stars and in dec.08 for Joel Osteen. What a scam they have going on! I paid 400 for two seats for dwts and the tickets were actually 95 each. I should have been seated in the front row on the floor for that price!

Greg of Mississauga, ON February 8, 2009

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