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Consumer Affairs


USPS Stolen Mail


Consumer Complaints & Reviews

The post office is telling me they can't do anything about a missing package that has a tracking number, and they know where it was last at. They think I should just buy another product, and get over it, because it doesn't matter. Obviously, someone from the post office took my package, and they should return it, or be fired. I pay my hard earned money for something, and we trust the post office to send it, not to mention pay them to send it, not steal it, and tell the paying customer "oh well, sorry".

My mail carrier arrived and rang my door buzzer. He took 10 minutes to arrive at my door, when in 5 minutes, you can make it to my door. When he arrived, he handed me my package. When I closed the door and looked at the package, I realized it had been opened. The package contained a digital camera. The package was strategically opened from the underside. When the mailman gave me the box, everything seemed perfectly fine on the top of the box. I reported this to the post office, which sent me an email stating that there was nothing that they could do about my loss.

I sent a Christmas card with two gift cards to Greensboro NC on 12/22/2011. When it arrived on 12/30, it was only the front of the envelope, and of course, did not contain the gift cards totaling $100.00. Can I not even send snail mail safely anymore?

A package was shipped to my children from their grandfather, containing Christmas presents. He saved up $27 in change, for each one of them to receive in their stockings. When I received the box, the bottom side was cut open, and 2 of the 3 baggies were missing. $54 were stolen by someone at USPS. This box went straight from their grandfather, who hand delivered it to the post office in Henderson, NV, and then to us here in Orangevale, CA. It never sat on our porch, at our mailbox, nothing. Our postal worker rang our doorbell, and handed the box directly to me. This was clearly done by the USPS!

There are gypsy foreigners next door who are sending their young children up and down the block to get cigarettes, food, and money from the neighbors including us. There are also 10 tenants (illegal grass-cutting Mexicans) in that same illegal studio apartment. My videos from Blockbusters, 3 movies in fact, are missing.

Please deport the Mexicans in the illegal basement studio and send the Gypsy people back wherever they are from.

My package was delivered to my neighbor's house and kept. The mail carrier stated she remembered putting it on their door step, not mine. I was told I would be reimbursed for the package. Now the post master is stating she won't reimburse me, even though they know they delivered it to the wrong house. There is more to this story please call me.

The postal service keeps stealing my mail. Today was my last straw. My business depends on receiving and sending packages. A package was sent to me from an eBay seller. Of course, it says delivered according to the tracking info but it was not. No one at the post office has anything to say other than check with your neighbors. This was OK, considering I only lost $40. When I sold on amazon a couple of months ago, I sold 4 iPhones one day. Two were delivered, two came up with "electronic tracking information received". They were thrown in the same mail box, so I'm not sure how that happened. When I complained, they said that they would look into it. They later said that they sent me a letter explaining what happened, but that was naturally lost in the mail as well. Don't deal with these crooks.

Since coming to Atlanta in 1991, I have never had packages misplaced. Since coming to this address in Tucker in the last 4 years, a $100.00 camera, a $199.00 PictureMate printer and now, a one pound box of semi-precious stones have not been delivered. I am an RN and like to do projects with kids at a behavioral hospital. The camera was gone. The printer, I remember the conversation I had with the mailman telling him not to leave packages at my front door. His statement was "that's something he just wouldn't do". Then he left it at the front door of the apartment and it was stolen.

Of course, he denied having the conversation. Lastly, the box of gems were supposed to have been delivered on Feb. 3, 2011. This time, there was a huge yellow note "do not leave packages at the door, take it to the apartment's manager's office". I never even received a delivery notice from the USPS. According to their tracking number, it has been delivered. The post office can not even find it. It never was delivered to the apartment nor to the manager's office.

The residents of my apartment building leave our outgoing mail in the lobby, and our mail person takes it when they drop off mail. Maybe not the safest, but ...

On November 12th I left five enevelopes to various address, four of which contained checks for credit card companies and utilities. There was a pile of outgoing mail. None of those checks have been cashed Which according to all concerned parties, means they never arrived.

Maybe the US Mail didn't lose them, maybe each company did, maybe it's my fault for not putting them in a locked box, but needless to say, my bank wants $25 to stop each check ($100). And my credit card companies and utilities are all charging late fees, even though this is the first time it happened. And on top of that if I don't stop the check, I was told from the bank that if someone fraudulently cashes any of these checks, I will be held responsible.

Chris has learned an expensive lesson that others can profit from. The only safe place to deposit outgoing mail is in a locked mailbox -- the kind you see on nearly every street corner -- or at the post office. If you leave it lying around somewhere and it gets stolen, as apparently happened to Christopher, you're entirely on your own.


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