USPS - Hostile Employees

Mail carrier wrote on pink slip: "Customer's name: **"! The mail carrier was not able even to spell this curse right! Some of the mail carriers are completely illiterate! That happened at the Woodside, NY post office, the most unprofessional of all in the states! A few weeks ago I received a book in a parcel that was forced into my small apartment panel mail box to the point its expensive hard cover edge was worn out and discolored. I didn't complain. Then, after a few days I received another book I ordered with the top of the cover suppressed and torn. Yesterday, February 10, I received an extremely unprofessional pink skip that reads: "Customer name : ** Ananda **", thus calling me names and making fun of my first name. On the top of the pink slip it reads: "Sender's name: Bangladesh."

Most of my orders are books coming from Greece, a country that has been lately bullied only too much by world media and blood-thirsty bankers; thus there is a discrimination wave on many innocent people of Greek origin who legally reside permanently in the US. This unprofessional pink slip makes fun of my country. That's discrimination of ethnic origin. If this immature and unprofessional post office clerk/mail carrier is not found and is not exposed to proper disciplinary measures, I will pursue this case at a court of law and of course I will post all evidence (pictures of pink slip and damaged property) to various websites and even in other media.

I have 3 dogs in my household. One of them (my Border Collie) just happened to sneak by my girlfriend as she opened the front door & ran out. It just happened as a postman was delivering mail. He ran up to him barking. As I ran out to restrain him, my two other dogs (a Corgi mix & German Shepherd puppy) followed. The next thing I see is this postman, slamming my 22 lb. puppy down to the concrete with his bag full of mail. My puppy is just 5 months old & had surgery a few days prior. It was very lucky not to be physically hurt. The postman says he bit him. My girlfriend & I saw no such thing. Now they say my mail will not be delivered, unless I get rid of them or have my front yard gated. Do I really have to have my front yard gated? I have my dogs confined to the back yard. That is fully gated. Will this one incident keep my mail from being delivered? I now have better control techniques to keep my dogs from bolting out the front door.

US Postal carrier 9 Linda from Zip code 93405 and her "boss"? Post Master Antinono ** have concealed and violated Federal and State statutes of Mail Fraud, Postage theft, theft of mail, obstruction of justice, perjury violating U.S.C. title 18 section 1001. Carrier Linda using her cell number of ** on 12-19-2011 text-ed the following threat, thinking it could not be traced." I knew a man once he had so many talents and gifts and he squandered them then he died and his children suffered." This came a 6:47 AM awakening me as I am recovering from surgery, as a unk text. Verizon and AT&T traced it to her as well as her boss.

She is an admitted Heroin user, has stalked me and my family, she reads other peoples mail, steals from mail boxes, make such inappropriate statements." There is no hell", "Do you want to go to avila beach and make out" ," I'm lasting after you," etc. This lady is disturbed and unstable . Has tried to get an elderly widow on her route to sign over his assets to her. She is a Psychopath and Sociopath with serious Maladaptive Behavior Issues, makes veiled threats. "My son is a sniper" follows me and my family.

When I moved, she has a master postal key to my new home and opened my mail box placing evil & bizarre notes and messages. I complained to the OIG, USPS and all they want to do is nothing since she is a career employee and they covered it up. I asked for a criminal under oath investigation and they declined. So the USPS is allowing fraud, postage theft, mail theft, terrorist threats over the wires and conspiring to commit witness intimidation. I ask you to post this public so people who experienced the same failures of the USPS in protecting us now. I will be filing legal action against her and her boss who she admits she has a "relationship" with.

A friend of mine, finished a custom longbow, then sent it out USPS Priority mail. Nothing wrong with timing but when the package was received, it was torn, ripped, crudely taped together, dinged up, terrible condition. When I opened it, the bow was in alright condition save for some dings and scratches in the areas where the box was messed up. Carefully, I removed the bow from the box and to my surprise there is a huge crack in the wood and the horn tip overlay hit off as if it were hit by a hammer or trampled on. USPS, get a hold of your employees. Fire the bad ones and be more careful about whom you hire. You think making cuts is the solution? No. The solution is acting like a business and not a scam.

I was confronted in a grocery store on Jan. 10, 2012 at 11:35 p.m. by the post master of Lykins, PA 17048 post office in a hostile manner and told not to file any more complaints about their drivers! This is enough. It is time this goes to a higher level. How about the post master in Washington D.C.? Or is the post master in Lykins, Pa 17048 above the law? This is my 5th complaint!

I was sitting in my garage with my 6yrs old son and I heard someone angry and using profanity. I looked at and it was the mail man on his cell phone clearly angry as he was delivering mail. I was very shocked. I did not confront the man. He was very angry and I didn't appreciate the US postal man loudly calling out profanities talking about his personal life on a cell phone while delivering mail especially when my son is playing outside.

On 1/4/2012, at 0900 hours, your clerk at the main post office on Nueces Bay Blvd, Corpus Christi, TX shorted me $4.00. I gave the lady (white with blonde hair) a hundred dollar bill and a five dollar bill for a $100 money order. I also gave her 10 cents. The money order was $1.10. She was supposed to give me $4.00 back. Then she said that I only gave her a dollar bill. I took $100, $10, and a $5 out of my safe. I did not have any one dollar bills in the safe. I did not have any other cash in my pocket. I want my $4.00 back.

Oh! This same lady is a rude lady; she is rude to a lot of people. She will go on a break when she is the only clerk there and the line is long. She does not care about helping people. At HEB they hold your money out until they give you your change. Does the USPS have a procedure for holding peoples money until they give them the change? Then she told me she could not give me any money until the evening when she counted her drawer. Well, what if she made another mistake. It is not the $4, it is the principle of the situation. This lady does not care about her work, she is only waiting to retire, and that is what she always says. You actually need a clerk that cares about helping people. No wonder the USPS is about to go broke.

I'm a personal assistant and the mailbox of my client is stuck. There's too much mail and I can't get to it. I called to see if they could take it out for me and hold it. She said, "Oh, 370 again, go wait there for him." I told her I could not take off work to wait for several hours at a mailbox. Kian said he'd be there at 2 pm. His schedule actually shows that he comes at 11 for that block. Kian **** started yelling at me about how that was not their job and how I shouldn't be letting the mail go unchecked.

She would not answer my simple questions for minutes and she was just totally rude telling me off. This is the 3rd time she's done this to me. When I call the post office, I told her to stop and that I am an assistant and I cannot control when this happens. Indeed, this was part of her job. My client goes away on business often and this happens sometimes. There is no reason for me to be yelled at and reprimanded. She's done this with my client as well. I believe she told me to wait at 2 pm because she was upset because the mailman's schedule shows he comes at 11 am.

This concerns not only the personnel at USPS at **** and their lack of action but also the mail carrier in my neighborhood. I will enclose two letters of complaint I had submitted to their office and the USPS Consumer and Industry Contact Office in Los Angeles. I have been having problems with our mailman since October 2011 and the problem still hasn't been remedied.

I am writing this letter of complaint regarding a mail service delivery person. On the 12th of November, I received a delivery card dated October 10 telling me that a large package had arrived and that I had to pick it up. I was home at the time of delivery. He did not deliver to my door like he was supposed to. I was ill so I was home on the 10 and also the rest of the week. I called the USPS general number for re-delivery. I gave instructions as to where my apartment is located because sometimes people can't find my place. I live in an apartment behind a house. The following day, October 13, I did not receive my package. I first called the general USPS number and they told me he had the special directions with him, along with my package.

I lodged a complaint with them and that same day, I called the local USPS Wilcox Station for another re-delivery, also in October 13 and told them I was having a problem with getting a package delivered. There is still no package the following day, October 14. On Saturday, October 15, I decided not to phone in for a re-delivery and pick up the package myself. I was told the delivery person had it, had directions to my place, and hadn't arrived at the station yet. I arrived at the Wilcox USPS, and the time was a little bit after 5 pm. I live nearby, I was home all day, and it takes me a few minutes to get to that station by car. Still I did not receive the package. The person working there at the time assured me that it would be delivered to my home the following Monday. Monday arrived but the package still didn't arrive.

I had to go to the Wilcox USPS to pick up my package the following day, Tuesday, October 18, at 5:15 pm. I lodged a complaint with the manager there and when my package was given to me, it looked like someone had attempted to open it. Also, I have only seen this mail person face to face a few times since he started working this route. Those two times, I saw that he had a sullen, rude attitude. All I did was say hi to him and attempted friendly exchanges of words: hi, nice day, et cetera and then go on my way. He acted as if I wasn't there. My saying hi to him seemed to make him even downright hostile so I left him alone. I personally think he shouldn't be working with people, maybe not be on a delivery route. I would rather him not lose his job but he must be transferred to another job that doesn't involve working with people.

I am disabled, with no transportation, and I depend on ordering online so it is very important that I have large packages delivered to my home if they are too big for the mailbox from time to time. Also other neighbors have the same complaint including his refusal to accept stamped mail and he had told one resident of **** who is Ann **** that he wasn't going to deliver mail to anyone on the premises. We all know this is illegal. Another person having delivery problems with this mailman is one of the neighbors next door. I have asked these two people to write letters of complaint and one person says she will definitely comply.

Today, November 23, at 2:14 pm, I received a very startling loud pounding on my door. It was the mail person who had a large package, not as large as the last package that should have been brought to my door on October 12, about 5X6X6 inches. It was a Christmas gift. My reaction was one of delight. I said "Hey! Thank you" He told me in a loud and hostile manner that he was only doing this as a courtesy. He called me ignorant and selfish and told me he would not deliver any more packages to me. His actual words: "It is my prerogative to deliver back here or not!" "I am only doing this because of selfish ignorant people who wrote letters complaining about me. It is dangerous back here.

It is dangerous for me to deliver packages to you selfish ignorant people. I am only doing this once! From now on, you go to the office to pick up packages!" I told him that, "I knew the regulations and that I contacted the government office to find out". He kept yelling and verbally abusing me repeatedly calling me selfish and ignorant and would not stop or leave. I just told him, "I don't want to stand here arguing with you, just give me the package!" He continued his diatribe and his reason for not delivering to me is that it was dangerous back where I live.

I live behind a house like many houses and apartments located across California. We have neither gate nor any dogs that may impede him. No one has threatened him. It is a small apartment complex, 2 duplexes or four residences, my boyfriend, Michael **** was a witness to this. This delivery person has caused unnecessary aggravation to me and my boyfriend, he caused undue stress on us, disturbed my peace and disrupted my day. He was obviously trying to provoke a fight and tried to physically intimidate me. I am not accustomed to be spoken to in this manner by someone I am supposed to depend on. Although I think it may be too late, I request that you please do not show my identity or my address to him again. If you show him the letter of complaint, please block out the addresses and names. I don't need this kind of threat from someone who is supposed to be reliable and professional.

Now I feel intimidated by this person and I am afraid to go out and check my mail until late because I may encounter him. I believe he is severely unbalanced and I have given proof that he is hostile to other neighbors. I have also submitted a letter to the USPS Inspector General about this ongoing and now intimidating and serious problem. They referred me to you. He has an extremely hostile attitude towards all of us in this complex. I don't know why. I rarely see him and had no hard feelings toward him. None of us has done anything to deserve this kind of treatment so I hope something is done to either have him work at another job at USPS that does not involve his working with the public or have him dismissed.

My last letter pleaded his case but I see now how potentially dangerous he is. Later, I went to my mailbox around 6:03 pm, 11/23/11, and some of it looked like it was deliberately crumpled, and shoved into the mailbox. One piece that was damaged was important and I need to have it re-mailed to me. It has a deadline. I had only three pieces of mail so there is no excuse for him to cram my mail into the mailbox. This hasn't happened until I complained. I am afraid of his reprisals. I want to feel that my mail can be delivered as safely as possible. I receive important time sensitive mail, and I can't afford a Post Office box. Is this what I am to expect from now on by an obviously unstable individual?

I described my situation in the first letter and even if I weren't disabled, I know the delivery person is required to deliver large packages to the door of the recipient. Every other Mail Person at my address has delivered large packages to my door. I also know that he is not to tamper with mail and is required deliver mail that is handed to him in person. This has caused a great deal of distress in my life. I have enclosed pictures of damaged mail, taken Nov. 23, at 9:54 pm. I also provided the local USPS, Consumer, and Industry Contact Office a letter from one of my neighbors, and my boyfriend who witnessed this deliveryman's hostility. Once again, I called the 800 number and they told me to write the Consumer Advocate in Washington D.C., of which I have little faith.

Mail parcels from USPS are never delivered at my neighborhood addresses. All mails are usually delivered for all neighborhoods in one of the mailboxes at the time (only one house receives it and has to deliver to all neighbors or throw it in the garbage). Parcels that have to be signed are never brought to the door and rarely a notice is left in the mailbox. In many instances, my parcels were lost or left in the mail office without any notice to me until it's sent back to sender or delivered somewhere else. Frequently, I get my mail delivered by strangers that got it by "mistake". This week, I was expecting a US$5.000 parcel and the usual happened. No delivery, no notice and the USPS website saying it has been sorted at the post office after notice was left. I went to the post office at Green Road, Ann Arbor, MI and one of the supervisors claimed to be the "highest authority in that office" said the parcel did not arrived. Too bad for me, nothing could be done. At this point, the supervisor, Alan, who called himself the "highest authority", called next in line.

The postal service mail man tried to threaten me and told me he would not deliver my mail because I said I would not take a tenant's mail or sign for it and he lives on the second floor and I a, the first that was not professional for him to say something like that and he work for the government. The mail was trying to be delivered at six p.m. It was unbelievable for him to say he would not deliver my mail or package.I would like him to be told who he works for and how to talk to residents.

Complaint for Postal office 10458-9992. Clerk Mrs. **, does not even deserve a star. I am appalled over how disrespectful, and how terrible the service, my staff and myself have experienced. I have been a customer here for the past 13 years, for mostly business transactions. This postal office have had the top customer service, unfortunately the clerks retired. Now with fairly new clerks, there is no courtesy, very negative and offensive, and rude! Clerks that don't have a positive attitude, should really reconsider their profession.

I use FedEx or UPS for shipping, or I am driving 10-15 minutes away to another postal office. I recommend to all my clients, friends, and family to go somewhere else, or use UPS or FedEx. I hope that this matter will be addressed ASAP, so we can still enjoy this office, that is only located 1 block away from my business.

My postal carrier continues to harass me about parking within first 10 and now 15 feet of a cluster mail box that is located on the other side of the sidewalk from the street. I have read the regulations regarding cluster boxes as well as individual boxes. It is clear that he/she is trying to apply the rules for personal boxes, even though there is no way that he/she could park in front of and reach the cluster box.

This is absolutely the worst post office in this country. We are literally two blocks from this post office. Each and everyday that we actually get mail (and I say this because if our carrier is off, we don't get any mail at all), our mail is late. Packages that have guaranteed delivery never ever arrive on time. When calling to make inquires regarding the lost mail or the post dates of most mail pieces being over 2-3 weeks old, consumers are received by Ms. T. How this person is still employed is completely stunning. She is so very rude.

She is worse in person. It is blatantly obvious that she has no customer service skills, hates her job and has a total lack of motivation or initiative. With times the way they are, there is no doubt as to why everyone supports cutting out a mail day. Nothing ever arrives on time except the useless advertisements. Seriously, had I known that this post office could cause so many problems related to mis-delivery, late delivery or non-existent delivery, we would have moved to Oak Lawn where friends there do not have the same mail mishaps we have here.

At 1556 hours Lakeview Oregon 97630 this post office that has only one veteran working for it refused to deliver to me MSG Mark ** (Ret.) 26 years in service my letter ** as promised. I am a small businessman and have made it a point to support my PO. Now I understand the disgust for this Government Service, Public Servants that refuse to serve. Veterans do not do this. This is a small community I was home when the so called attempted delivery. I called Postmaster at 1302 hours for delivery and ask for delivery. Was told my mail person was done for the day and I would have to come to PO for pick up. I am Service Connected Disabled.

Why do we still pay for trucks if you do not want to use them? I only pay between $200-$250 a month for your service and was trying my best to make the USPS my sole service to keep your doors open. The quality of your service has failed me in an extreme time of need. Resolve the problem or lose my business. When I tried to submit above to USPS Customer Service it would not work. Another one of USPS and our tax dollar that is not working. I have proof of phone call to PO on phone service provider.

This letter is to complain about service I recently received from a US postal Service Manager Armando ** and customer service representative named Maritza **. I am extremely disappointed as I have used your company on a regular basis for important packages and services but I have noticed a steady decline in the quality of service as of late. I have encountered various problems, quite frankly, most recent one being the most frustrating and severe.

On Thursday November 3, I called US postal Services to schedule an appointment to renew my son's passport. I got my appointment for Monday November 7 at 9:30 am. I was informed that both parents must be present and they could take the picture.

On Monday, when we arrived to the US Postal Service located at 14310 SW 8 St Miami Florida at 9:28 am, we noticed a passport line. I told the manager Mr. Armando ** we had an appointment at 9:30 am and his response, in front of everyone, in a very sarcastic way was that we had to wait because the 9:00 am appointment was just arrived and that person was going to be assisted before us. I explained my problem to him, my son was already late for school and my husband and me were late to work. I explained that the purpose of making an appointment was to be attended at that time and whoever missed the appointment should wait. Mr. Armando ** response was that I was not in a doctor's office therefore I had to keep waiting. I was quite frustrated when I saw that attitude in a manager, what would I expect from the rest of the staff. In addition to his behavior, I want to mention he was talking on his phone a personal call while many people were waiting in line. It was contradicted to look at the wall and read Manager on duty: Armando ** - Providing Quality Service while we were receiving such that type of service.

Finally we were called by Mrs. Maritza **, who was very rude with us. She asked for my son's pictures. I asked if she could take the picture, she replied, in not a very nice tone, that the machine has been broken for a week and we had to go to Walgreens or CVS and then come back. I was surprised with her response since when I called (less than a week), I was offered to wait for the appointment to take the picture, she said she didn't know who I spoke to but since the machine was broken she couldn't help us.

We ended going to Walgreens and when we came back we had to wait for Mrs. Maritza ** to show up. She came to us eating a banana. Very unprofessional. Of course, all of us were extremely late to work/school. A process that could take 15 minutes to renew a passport (with appointment) ended in around 3 hours.

It is my opinion that such behavior does not conform to the Us postal Service's policies of appropriate workplace behavior. We feel mistreated by these two individuals. We expected a much higher level of service, and I am quite disappointed. I feel I had to escalate this issue in order for the USPS greatly improves the quality of service. These type of attitudes damage the customer's service quality control.

I request you to kindly look into the matter and ensure you take action. Thank you!

The tracking number indicated that the package was at post office in Boyd, Wisconsin for 2 days. The postmaster accused me of not watching for my mail after I innocently asked why the status was static. Then, she called my home and berated me while I recorded the said conversation. I can't walk into the post office in my town without being harassed by the current postmaster!

The US Postal Service on Yanceyville Street in Greensboro is by far one of the least effective places. I have had the unfortunate experience to have both my home mail delivery distributed from there as well as renting a PO Box. In both scenarios, I have repeatedly had business or creditors inform me that the mail was returned or in some cases I just didn't get the correspondence from them at all.

When I've contacted the office there was one incidence where I luckily got a gentleman that was very professional and solution-oriented over the phone. Whenever you call and get who I believe is the manager of the location, she is the most unprofessional and nasty person. She is there obviously to make getting mail or resolving problems hard on consumers. She doesn't need to be in front of people or answer the phones. Maybe she needs to just sort instead. I never wish, or expect bad for anyone but if the post office is filled with more of this, it's not a shocker that people have opted for the convenience of online activities versus traditional mail services that may have a result in loss of revenue for the postal service. It's sad.

They are the worst post office I have ever dealt with. We are a business, so we have mail to send out daily. Our business in the strip center opens at 10 am. Keith ** send the post man out at 9am to deliver. The only way we get our mail is if someone happens to be in their store and the postman sees them. I called to complain to the supervisor Keith **, but when I voiced out my complaint, he said, "You done pal? I am not concerned about your outgoing mail and if you don't like it, put a mailbox outside your business".

I was shocked that I was talked to that way. I was told he'd call back when he talks to the postmaster. That was 10 days ago. I am a customer and don't appreciate being talked to that way. Everyone complains about him and this includes the ten different delivery persons we have had in the last 2 years. He is a rude person and he is one of the reasons the post office is going out of business. I want this rectified.

My civil rights were invaded by the clerk and the postmaster. Today, Saturday October 15, 2011 at approx 9:30 am EST, I entered the United States postal office located at 1198 Chester Pike, Sharon Hill, PA 19079. I tried opening my PO Box ** located at this location and noticed that my 2 keys would not work (I then thought that perhaps my locks were changed because in the past my lock had fallen off and I put in a complaint to the clerk. I thought perhaps they changed it).

I walk into the section of the Post Office where the clerks were located. I noticed there was one customer receiving help by the postal clerk and I was the only one in line. I watch the clerk as "he help" the lady fill out the form to re-open her postal office box (according to here she did not receive a notice that her box was up for renewal). 15 minutes went by and the lady was still there filling out the form, neither did the clerk as her to step aside so he can wait on me. After 15 minutes, finally the lady left. Then the clerk waiting on me, I told him that my PO Box key is not working. He asked me to wait then he walked away. Upon his return, he said that my PO Box was closed because I did not pay for the PO Box. I told him that I was just here 2 weeks ago too and my keys worked and I got my mail out.

There was no PO Box renewal in my box. He told me (very sarcastically), "That is funny. I never hear a complaint about someone did not receive their renewal notice. I told him that I know they usually give 2 notices. I did not receive any of the notices. I felt he was pretty much telling me that I was lying. Ignoring his insults, I still asked him what I should do. He said well you can re-open the box just like that customer that left did. I told him okay. Then as I was filling out the paper work, a customer came in and the clerk asked me to step aside. I told him it was not fair that I had to step aside while the previous customer he helped (and spend 15 minutes helping) did not have to step aside. So, the customer (who was the only customer behind me) said to the clerk that she did not mind waiting because she believe everyone deserves fair treatment.

The clerk got angry and threatens to call the police on me while walking to get the Postmaster. During this time, I filled out the paper work and by the time the postmaster came to the front. I was already done with my paper work. The postmaster told me to stand in the back of the customer that was standing in back on me. I thought that was rude and unfair. I told him that I will step aside just like the clerk asked even thought I am done with my paperwork. I explained to the postmaster that I felt like my "civil rights" were invaded because of the unfair treatment that I received from the clerk. The postmaster said that they are going to deny my service. I was so angry.

I believe that my civil rights were invaded by the clerk and the postmaster. As God is my witness, I never received a renewal notice about my PO Box. I am angry because the clerk called me a liar. I am angry because I was not treated like the previous customer. Something has to be done about this or I will consult my attorney on this issue.

You all should look at the video tape that was taped by the camera. You all will see and hear what the Clerk said and done and also the Postmaster. I will be waiting for a response from you all with a solution. In the meantime, I will be consulting my Attorney.

A hostile employee came into the office without telling me anything like "Here, sign this," before telling me, "You need to tell somebody about your suite number change. You weren't going to get this package, but I took that extra step to get it here." (It was extremely late.)

I told her that I contacted the post office about our move in April of this year (it is now October). She cuts me off and says, "No, they put the wrong suite on here. You weren't going to get this. They need a sign or something on the other suite." I asked her that if someone sends it to the wrong suite address, how is that my fault, exactly? She then told me that we had to tell somebody or we won't get our packages, although we do indeed get packages everyday. I informed her that I have told all the appropriate persons in order to have the correct address on everything. This went on for minutes. I don't think she needed to turn something that would take only a few seconds into minutes.

Was she implying that basically, I should call everyone - which I would have no way of knowing - that would ever want to send my office something to tell them not to put the wrong suite number on the mail? Maybe she should just take her hostility out on the person who incorrectly sent a package with the wrong suite number. Either way, being loud and talking nonsense doesn't work with me. I don't know who it might work with, but it doesn't with me. She should just "Return to Sender" - there's a whole song about it.

I was away on business and the post office changed the lock on my box so that I could not have my mail picked up while away. When I went to the post office to get my new key, the blonde lady at the front refused to help me and said they do not do that. After I spoke to her manager they tried to convince me that they do not handle my address. Finally I got to someone and they said they changed it but do not have the key. This is not the first time I have had similar issues with the post office at 6771 Warner Ave, Huntington Beach, CA 92647.

I have had very important bills opened or damaged and returned in the past such as my mortgage payment. Or even my outgoing bills not picked up and left in my box. I have even had my identity stolen and have had to change my checking account number several times. The city of Huntington Beach and the post office has been picking on me ever since I bought my house there in 2004 for what I believe is my name and racial profiling. So much so that I am selling my house.

I was delivered a pink notice, with what I thought was conflicting information on it. So I called the post office to see if I could get clarification, and to ask them to see if the item(s) were there, so I would not make a trip for nothing. The first agent I got, kept telling me that the item was there, and I asked could he please take the number that I could give him off the slip, to see if the item(s) were there for sure, instead, he transferred me to a supervisor. That supervisor has no business being a supervisor, as he is rude, does not let a person get a word in edgewise, and he hung up on me without letting me ask the question I was trying to ask. That supervisor should be fired, and let another person who has some people skills take his place. I believe that supervisor's name to be Frank Paul **. He works at the main P.O. in Chula Vista, CA 91911.

Wow! I can see why the postal service is going downhill. They are so rude and such complainers on my encounter with them last 9/27/2011. I have a shipping pkg. overseas & thought I filled out everything. The lady didn't say hello, just gave me a "did-you-fill-out-your-forms?" in a snotty way. I said, "Oh, I'm sorry. Was I supposed to fill something out?". She slammed the form down telling me to do "this, this, and this". I asked a question, she answered "well, yes" in a snotty way. Then she complained in front of me how rough she has had it this week. At this point I was getting pissed and I told her that, well, she should be thankful she has a job. Then the girl beside her, another postal worker, said right in front of me "What is wrong with these people?". I take offence to that. I finally get fed up with her attitude towards me and told her I was not having a good week either but I'm sure as **, didn't intend on making their day ** like they were doing to me when I came in there. She got this blank look on her face. She finally said sorry and I told her whatever. So if you postal workers lose your job and you're treating your customers like this, then I say you deserve to lose your job. Thanks Cindy and Loretta, the two girls I'm talking about at the Bentonville Arkansas post office. You deserve a pat on the back...not!

The package was delivered with several rude, loud knocks and many rings of the door bell. The postman was wearing headphones and listening to music when I asked who it was. Apparently, he didn't hear me and kept on knocking. When I opened the door, he didn't even need a signature.

The USPS in the zip code 92173 is the worse service in the area of San Diego, CA. They have very rude people and they don't respect the customers. They need new workers, there is corruption in this USPS place, so they need to investigate those who works in there. Who knows if they are not safe people whom you can trust. Please find new workers or this place will go out of service. With the attitude of the people who are working there, I hope this will help to hire new people in this place, they need a change soon.

Postal worker Gwendolyn ** has taken her meddling too far. She left a nasty voice mail on my phone expressing her opinion of me; citing me for missing my daughter's (her granddaughter) birthday. She goes on about my lifestyle stating that "I'm a sorry individual", "I have nothing", "You're going to have bad luck", "Your so ** sorry", "I hate your guts" and "You're a piece of **"!

On 4.26.11, I mailed a complaint letter to the USPS Human Resources in regards to this issue. Mrs. ** has disregarded the fact that as a Recording Engineer/Record Producer, I've spent thousands with the US Post Office over a twenty-year period. Ultimately supporting her lifestyle.

The rating is zero! The post-woman was loud, rude and degrading. On Thursday, 08 Sept 2011, at approximately 4:10 p.m., the post-woman (Asian) delivered mails to the mailboxes at the apartment building in which I reside. In my three year's stay in this apartment building, I have had numerous complaints against each postal delivery person who attempts to drop and/or place mail to to the mail slots. Realizing it is not entirely the fault of postal service (as the slots are old, worn-out and extremely hard to open and/or close), the problem is that my office/computer wall is on the mailbox side of the building. And since I work at my computer daily, I am subjected to a 'daily' basis of at least 5 minutes of this loud pounding, banging and slamming of twelve old mail boxes!

Whenever this happens, it scares the ** out of me while my computer shakes! This is unnerving. I have asked (nicely) each postman to please not bang so hard as there's a person and a computer on the other side of the wall (I am in a small studio so I cannot move the desk and the cables; there was no space). In any event, I have asked them if this could be reported to the owner of building. They said no, without any good explanation. If possible, I would do this myself; however, I don't have a master key to the mailboxes in order to demonstrate the noise level to the building owners. They cannot hear what I'm hearing seven days a week! It's unnerving!

Today, the owners were on the building premises and I felt that it was a perfect time in having the post-woman do a quick demo for them. She refused. She gave me a frustrated and angry look, raised her voice then said, "No. I don't do this! You do this! I deliver mail! That's all I do! If you want changes, you do it! Not me! Not my job!" I must say that I was surely shocked by her rude behavior. I asked her to calm down. I said to her, "Since I can't demonstrate without a master key, all I'm asking from you is to do a quick demo for the owners while they're here (they're hardly ever around when USPS is here)."

So, while they were here, I thought it would be a good timing for a demo of the noise level of the old mail boxes. She, again, totally went off on me! "No. I don't do this! You do this! I deliver mail! That's all I do! You want changes? You do it! Not me! Not my job!" Needless to say, I told her to learn proper etiquette and then I slammed my door! Huh! Such rude and unethical behavior was so uncalled for. After all, she could have been gracious and polite enough to help me out for just a minute. It would have made her job a bit easier if she'd helped me report the old, noisy, hard to open and close boxes.

The problem with USPS is that there are too many good-hearted folks out there who are out of work in this country, while the nasty, cold-hearted and ungrateful people are still employed. If I were their manager, I would say, "You're fired!" Go figure? Admittedly, I'm one annoyed USPS recipient!

My sister and I entered the USPS on 13 August. Keisha (USPS worker) called us to the window. We told her we wanted to deliver a package and she said put the box in the window. I put the box up and she said "we can not take that box, put a cover on it then get back in line".

She called next before I could asked her what need to be covered. I did not want to talk to her because she had too much attitude. I asked Jared (USPS worker) what need to be covered. Without looking at me, he "advertisement". My sister went to get the paper to cover the advertisement while I waited for her return.

I'm standing in the post office and I hear an outburst. I look to see if customers where arguing--it was actually the workers. Keisha was swearing to all of her colleagues about them being on their phones and having the customers waiting. All the staff thought she was a comedian while one informed her of her unprofessionalism and customers were watching and she said, "I do not give a damn who is watching you all get are my ** nerves".

All the workers decided to stop what they were doing except Jared to help Keisha who was being belligerent. While the line is near the door and with only Jared helping customers, I decided to ask him if we were going to get serviced. He said "yeah stand in line and wait". I said, "I am in line". He said, "Okay so wait for someone to call you next."

How could a group of workers leave customers waiting in line and take their time to return to work? At this point I was fed up with the two obnoxious workers who "helped" me that I decided to complain about this post office. Other customers began to tell me how the workers in the office are always rude to the customers.

I know this is a serious matter which should be corrected by management. There should be no use of profanity in the workplace nor should there be any outburst while dealing with customers. I'm a taxpayer and I, or anyone, don't deserve the terrible service I received on 13 August. These workers have no respect for the state and the should not be working in state jobs if they can not maintain their demeanor. Will be contacting my local senator and the attorney general office about this matter.

My family and I have used this location for over a year since we moved to Columbia, S.C. Paul, the main guy who works there, has never been pleasant to deal with in the past. It hasn't been an issue until today when he insulted and bullied me all the way out of his USPS after I finished mailing a package over a question about shipping using media mail. I was screamed at by him and told never to enter the store again, among other more unpleasant statements. This isn't right and I didn't do anything wrong to deserve this treatment. He seemed to be having a bad day but this isn't a good excuse to correct a customer to the point where you are kicking them out of the store after they've paid.

I'm a 5'1 petite woman, barely weigh 105 lbs. and did not enjoy being screamed at by this man who says that I can't do anything about it because he is the manager and doesn't answer to anyone for his behavior.

As a result, I will be transferring all my mailing needs to UPS here on out, as well as my family and all the friends I can convince after sharing this very unnecessary and embarrassing event. A day of running errands turned into a very bad day for me in which I was seriously wondering what on earth I could have said so wrong that he reacted this way. I am still in shock.

Well apparently, the usual mailman for our building has been saying bad things about me to the visitors from Florida. Both of my parents died this past year and this guy has the nerve to say things about me or my son to anyone. This is a horrible representation for the USPS.

The mailman is a white guy, very nice usually.

I asked today for the 3rd time to the mail lady to make me a favor. I asked her not to drop my packages just on the porch. What will happen if someone pick it up? I asked her to just ring the bell or knock on the door and I will pick it up right away. She was so bad and said that her job was just to deliver. I have been in this house for 10 years. I didn't have any problem with the other mail people. They were always polite and nice, but this lady was mean. Please remove her. I know how hard it is to complete the schedule. But 5 seconds to knock on the door or ring the bell will stop a thief from taking my mail. Thanks!

Very rude USPS service people. I pay your salary, the least you could be is polite.

I say close the post offices and use the private sector for the mail infrastructure. I'd rather pay more and get good polite service, than have to be demeaned by these USPS people!

Clerk 55 was rude, insulting, and arrogant. She made insulting remarks about me and my clothing to another clerk at the counter. She tried to belittle me in every way possible for no apparent reason. Even though, there was no one in line she hesitated for a long time before calling me up to the counter to help me. She slammed my enveloped down on the scale. I could definitely tell that she didn't want to help me and that she hated me. I hadn't said or did anything to her. I was just in line simply trying to mail a package. There was no reason for her to treat me in this manner. I want to see her fired.

I went in to apply for a passport but I was misrepresented with information that caused me to be unable to obtain one. The trained teller informed me that as long as I had a court order for child support, my application would be approved. I also showed the order when applying, as what she told me over the phone, before I went to bring it in. I spoke to the post master, Mr. Tom ** about this misrepresentation and he told me that he would refund me the money that they had charged me--$41.50. He told me to see Patty and she would write the refund order up.

We went in today and Allison ** (current post master) talked to Patty. After 22 minutes of keeping us waiting in the front, she rudely and abruptly stated, "No, I am not doing this for you." She stated that Tom no longer works there and made a white comment. I was very upset at this point and asked for her superior. Then, she stated, I will keep you waiting for 10 more minutes, so I said, "if we were Spanish, you would probably help us." At this point, I felt humiliated and discriminated against with her white comment. "Very racial slang." she said.

She's allowing civilians to go to her truck to get the boxes of mail and has civilians delivering packages to apartments. Many want to complain but she makes it clear she is good friends with her supervisor. She is rude, and we keep finding mail all over the hallways opened. Yesterday, I received 2 pieces of mail, clearly marked with the correct apt number, opened in my mail box. Personal information, like someones blood-work from doctor's office. My son has lost two school loans because the paperwork was delivered to the wrong apartment and he received it a month later.

I went to the Post Office at a few minutes to 12:00 on Saturday, Nov 13, 2004. The door was locked, and a large women came to the door (I do not know her name) and stated, "We close at 12:00." I stated it was not 12:00 yet, she stated, "It is by our clocks."

I am outraged that I am being shoved out the door of a Post Office at 12:04 and her thinking that this is funny. I have lived in Pelham for over 20 years and will not tolorate this type of behavior. I would like for this to be investigated. I could not get her name because I was being shoved out the door, and at that point I was concerned about my baby and my safety.

I am scared to return to the post office, I was nervous when I left there, crying. I don't how I will get the rest of my mail now and I don't want anyone else to be treated this way.

If the Troy Post Office were a business, they would not be in business very long. We understand that Postmaster Way thinks that no one can touch him because he has been with the Post Office for so long. We hope that someone can do something because both he and his staff are absolutely horrible!