USPS - Change of Address

I moved in to my current apartment about a year ago. My mail started to go to the person, who was in my current apartment, even though he lives in Annandale, and I live in Alexandria. I went to the Lincolnia post office to get this straightened out, but no one was "able" to help. I've decided to go to the Merrifield post office, since all the mail goes there first. I went to Consumer Affairs, and I met that lady who told me that she can do nothing to fix this. I should have mentioned that the person who lived in the apartment before me and I, both have almost similar last names, with only one letter different. I keep loosing credit cards, bank statements, and insurance cards. I'm sure you know what I'm talking about. We are talking about mail. Everything is being delivered to that guy's apartment.

I bought and moved into this house approximately 2 1\2 years ago. Because of hip surgery and recovery, I am not currently living at this address and filled out change of address paper work, 6 months ago. Upon checking on my house Sunday, I found mail strapped to my door handle with a rubber band, and my storm door opened, because of this mail. My mailbox at the curb was empty. I do not know if the postal worker or a neighbor left it on my door. But I do not appreciate mail being delivered for previous tenants and left on my door, to invite burglars to break into my home, in my absence.

How long do you deliver mail for ex-tenants? No wonder the Postal Service is broke. When my dad ran the Post Office in O'Donnell, Texas, I doubt he delivered mail to people 2 1\2 years after they were gone from an address. I also had trouble in September of 2009 when I bought this house, to change my address from a box number to this new street address. I see a problem with your system in Snyder or Abilene that needs correcting.

I have not been receiving my forwarded mail. I know some letters have been returned to their senders. It has been 3 weeks since my request. Because of the importance of the mail that I should be receiving, I am becoming very concerned.

I followed the USPS steps for forwarding mail to a temporary address. Although, I completed this form a month in advance, I checked my permanent address mail after temporary forwarding was to occur. Many of my bills sat in my permanent address mailbox while I was located at temporary address. Postmark on these bills were weeks after forwarding was to begin.

I changed my address last summer and some mail was forwarded for a while but after a long delay. The Tucson (my former address) post office said forwarding is done in Phoenix and confirmed my change of address was filed and in good order. The forwarded mail stopped in October. I have not received one piece of forwarded mail to date (January 2012). Most companies now have my new address in Oregon, but I have not received a check, some bills, and who knows what else.

I put in an online change of address two weeks before we moved in October. Since then I have received no new mail at my new house. I have been waiting for a rebate card to come in the mail since August. When I contacted the company about it, they said the card was delivered to my old address, activated, and used. When I contacted the old post office about it, they said they never received a change of address notification, and had been holding mail for me for two months because they didn't know where to send it. They have sent all my mail back. So now I'm not only having to fight with the company about my rebate check, I also have to worry about what other mail some strange person has opened since the post office has neglected to do what they were supposed to do.

I moved into my new house in September and have not gotten a lick of mail once; not even junk mail. I called my landlord about this and he said that I have a mailbox, it should be going there, but nothing. I called the post office and they said the same thing. I still have no mail. After two months of still no bill etc, I go down there and still no help. So I decided to figure this out for myself. There is another house behind us with a similar in address, almost. Well, I find one of my bills on the ground ruined.

Apparently, the mail man has been giving this other address my bills and here's the best part, their mailbox is busted so the mailman was basically just throwing the mail on the ground. I want something done.

I moved almost 2 months ago, submitted over 10 change of address forms and have not received one (1) piece of mail at my new address! I have spoken to 4 different supervisors at the local post office and the post master. I have called over two dozen times requesting that my mail be delivered, to no avail. I spoke to post master Alicia ** in Ypsilanti, MI; supervisor Virgil and Scott. This is the second time in the past 3 years that I've moved and did not receive any mail delivered for 2 months straight, with no explanation from the post office! Truly one of the absolute worst experiences of my life. No mail for 2 months.

I put a change of address form several times so mail can be delivered to my newer address. I always have to travel to pick up my mail when I just could have it deliver to the new address. The form was ineffective and the service provided by the post office as well.

This is despicable. From sending in my electronic request on 8/27/11, changing address from ** to **. I called Toni in Reno at ** to find out why they started forwarding mails to the Sparks office on 9/27, that sent all my mail back to the sender because I haven't lived in Sparks for over 1 year. Who's going to pay for my late payments? I said I needed a letter of apology and Mike said I shouldn't be demanding. He needs to lose his job.

My USPS mail was not being forwarded. I came to find out that when your mail is not being forwarded, it is because the mail carrier of your old address is not doing their job forwarding it. It's as simple as that. Contacting the Post Office is useless and a waste of time.

"Please forward my mail," or, "Why won't you forward my mail?"

My wife temporarily moved from NJ to VA while I remain working and living in NJ. We had completed a change of address request online (the one with a $1 fee), and since then, both of us have not been receiving mail in NJ or VA. My wife's confirmation from USPS stated that it was only an individual change and not a household change, so there shouldn't be an issue, but there still is. We've gone to both NJ and VA local post offices 4 times! They are useless and keep telling us to contact the senders, which we have done, but it isn't their fault that the USPS is not delivering mail properly.

To top it off, my wife applied and paid for a VA driver's license at the DMV and they are required to mail the license rather than give it to you in person. I find this odd since in NJ they give it to you over the counter. As a result, the VA DMV has sent the license 3 times so far, and each time, it has been sent back to the DMV.

My wife cannot drive and has no state ID since her temporary license is expired and when we went to the local DMV (Chesterfield, VA off of Hull Street Rd.), the manager said that USPS implemented a new mail routing system which was implemented by a 3rd party vendor. She was clueless as to who the vendor is and said other people are experiencing similar issues. It's frustrating because she has no solutions or care to find out what the problem is just like every other USPS worker. She said she'd contact the other post offices to make sure mail is delivered, but that just isn't good enough as she's done nothing. If stealing mail is a federal offense, this is pretty much the same things as the USPS is withholding important time sensitive documents that belong to people living at the right addresses.

I have also not received auto insurance cards that are required to drive my car. Additionally, however, I only get junk mail from credit card companies and other sleazy solicitors and was told by the USPS that these people somehow use a different address database and so it gets delivered properly.

We are at our wits end and nobody is fixing this. Like some others on this post, our local delivery people swear that they are giving us all of our mail. It seems that the new routing system never reaches a human hand until it gets sent back to the sender. If we get pulled over by the police or require identification, we are screwed even though it isn't our fault. Is there an alternative to USPS? Is there a class action lawsuit or anything to fix this disaster?

I was originally not in favor of the government's decision to close some post offices due to financial reasons and not wanting people to lose their jobs. However, 6 months of dealing with the Ranson post office has me reaching the decision that they are just proposing to close the wrong offices! Ranson post office should be on the top of the West Virginia list of closures due to their lack of initiative and just utter, plain laziness! We just moved to a new home in April. We didn't receive mail for almost 2 months, because the mail carrier had the builder of our new home move the mailbox not once, not twice, but three times until she was happy with the location, which isn't even at the end of our driveway. However, we are a half mile off a main road. I understand she would not drive up here on a daily basis until the rest of the houses have been built in the development. I do not have a problem with that at all.

Then, once we began actually receiving mail, she actually chose which days she would stop and pick up any outgoing mail. This has happened three times. The first two, I complained on USPS.com. The post master promptly replied that he had spoken to the carrier and told her she had to check each day for the flag to be up. The third time, she didn't pick up outgoing mail. I figured why even bother. It will be the same song and dance. Also, I frequently order items online and ship packages to my family out of state and try to use USPS in order to save jobs and help our economy. Up until this past week, she was bringing any large packages to the house and leaving them close to our garage or on the front porch. I guess that exhausted her because we have had 2 packages this week where she is too lazy to bring them to the house. And she leaves a note for pick up in the box.

Normal working people aren't able to go to the post office and pick up packages. I thought that was one reason of having a box at home. I guess some people do not care if they have a job. If it was up to me, this post office would be under consideration for closure. Why stay open when they do not provide reliable services anyway? As for me, all of my packages will be sent to my former neighbor's home 20 minutes away where I know the carrier is awesome and takes his job seriously. By the way, UPS and FedEx have been awesome since we moved! If only they could give the Ranson post office some customer service tips.

USPS made a mistake in entering a change of address. Although the change was supposed to have been effective 2 months ago, I just found out about the incorrect entry today. I tried to resolve the issue with the postmaster, Bruce, who was confrontational and useless.

Two months of mail is missing, and there is no resolution. The postmaster said he cannot do anything via phone, because he cannot access any information. Meanwhile, my mail is still going to the wrong city.

I moved from my old address at ** to ** on August 15, 2011. I did a change of address for me and my family on August 17, 2011. To this date, I am not getting any mail. I was cut off from unemployment because I missed an appointment and I never, ever received that letter! My mom was scheduled to have surgery. The doctor mailed me some items that I needed to take care of for her and I never received it!

I have called the post office and I have written emails. What is the problem? I followed the right procedures, and now, my family and I have to suffer. I received a call from an old neighbor stating that there is a stack of mail in my old mailbox at **, but why? I changed my address!

It may have only been a $1.00 to change our address, but when you are unemployed, it means a whole lot! I would appreciate it if the carrier would please collect all of our mail from ** and deliver it all to our new address at **. Calling the post office was a waste of time. They were nasty; no one wanted to help me. I spoke to two different people. I got hung up on twice, and they seriously lack professionalism!

It's a ** shame that people have to go through this just to get some help! Please straighten out this situation. Thank you!

I have relocated from Monroe, LA to Alpharetta, GA three months back. I set up my forwarding address online with USPS. Since then, I have been regularly receiving my mails to the forwarded address. However, recently, someone sent me USPS Priority Mail at the previous address. Unfortunately, it was delivered to the previous address. The USPS tracking status shows that it was delivered to the old address.

I opened a complaint ticket with USPS to investigate and locate the mail. When I called them again after a few days to follow up the ticket, I was told that the ticket is closed with comment that the mails are being delivered to the forwarding address. This is not true. USPS, from its own tracking status, knows that it was wrongly delivered at the old address. I have opened another complaint ticket now.

I have tried to contact my Hamilton New Jersey Post Office several times. I filed a temporary change of address on 4/6/2011 to continue through 11/2/2011. I then filed an extension for 10/1/2011 through 11/2/2011. The reason for the extension was I requested forwarding for longer than the allowed 6 months. All of my paper work was through the mail (USPS postcards) and upon checking with USPS, all of the paperwork is in order. However, since mid September 2011, I have not received any forwarded mail from the Hamilton NJ Post Office. My son went to our NJ house and our NJ mail box was filled to overflowing with first-class mail. This is unsafe and is causing me undue problems with paying bills. I have only had two conversations with "Jim" the supervisor of my NJ zip code.

On Monday 10/3/2011, he said he would look into my issue and call me back by end of business on Monday. He did not follow up with the promised phone call. Today 10/6/2011, he again took all necessary information and promised me a return phone call this morning. It is now 2:00 pm and surprise, no follow-up phone call from Jim. Jim is not taking my mail issues seriously. I am fed up with the USPS lack of service and concern with my mail delivery. They are not helping me at all and I consider this an annoying and serious issue. Please help me to get this issue resolved immediately, as I need this error corrected and my mail delivered/forwarded promptly.

On 8/15/11, the house got sold and a mail hold request was placed at Millbrae post office. I went to Millbrae PO on 8/24 and they said nothing. Again on 8/31, they said nothing and I was told by the supervisor that all mails on hold were held up at Burlingame facility, but will be delivered there. At the same time, the new owner also contacted them because apparently, they were holding all mails to that address. Finally on 9/3, I got my mails.

Then on 9/14, the new house was bought. Mail forwarding request filed in person at Millbrae PO. I waited 2 weeks and still, no mail came. On 9/29, I went to PO to speak to a supervisor. I was told to call Burlingame facility. I called on 9/29, 10/3 and 10/4, supervisors there still could not tell me where all my mails went. All my mails were going in circles and never got to my house. By now, I have not had my mails for 4.5 weeks and not getting time-sensitive mails nor my car registration sticker. I'm so frustrated, that by going in person and calling, nobody at the post office was willing to help and nobody there cares. It's worse than being in a third world country. Thanks to the internet and technology, at least much business can be done without having to deal with such incompetent government agency.

A couple months ago, I submitted a change of address form. The USPS continues to refuse to change my address and has been sending it all back to the senders. I have tried over and over again to get them to send me my mail. They refuse. Now I'm in a financial nightmare since I cannot get paid or receive my bills. I am paying for a mail service that is not even in use. I am buried in phone calls trying to address the hell I have been handed, over the situation.

It has been 3 months since I moved back from TX to OH. My mail is going in circles or sent back to sender. The P.O. in Pflugerville,TX and the P.O. in Cuyahoga Falls thought they fixed it. I don't think they did.

On September 6, 2011 at 1:58 PM, I purchased (online) for $6.95 a temporary change of address.

It is now September 21, 2011 and I have not received (mail except for 1 letter) my very important mail. I have come here to scatter the ashes of my son who passed away and asked that we have this done. I now understand why the PO in the USA is going broke. The service is failing. I can be reached at ** until the above date.

Please apply to my CC (used to apply) the amount paid. I could have had a friend of mine get my mail and send it to me and it would have been more expedient. I'm very surprised that the PO did not do its job as requested.

Barbra **

I cannot get my mail delivered after filling out a change of address form and handing it to the same postal employee who gave it to me. That was 3 weeks ago and their employees said it would be 5 to 10 days.

Now, I am getting cut-off notices on my door because my bills are not being delivered as they are supposed to be.

Who is accountable for not doing their government job? I suffer because someone else that I pay taxes to can't do their job. I am unemployed and can't even get mail regarding my job interviews. Maybe some people should be unemployed and then let's see how important this is. This is vital to me and my family.

I need immediate assistance with this issue, although I probably will never hear a word. Johnie ** waits!

I requested a change of address to have my mail forwarded from ** to ** in October 2006. I then moved to ** in March 2010 so I requested my mail to be forwarded again, but I have been experiencing problems with the mail forwarding.

Since June 30, 2011, I did a change of address. I am still waiting on my mail from the post office that is supposed to bring me the mail.

The post office before I moved was on 164th Street and West Dixie Hwy. Now the new post office, which is at 500 NW 2nd Avenue, has not been delivering my mail. It has been more than a month and I have not received my mail.

I keep calling and it is either the line is busy or they put me on hold and forget they have someone on hold and hang up. When finally I did speak to Mr. Chris **, he said that the computer was down, after waiting on hold for a good half hour. He took my information down and said he would call me. That did not happen. I ended up calling him again. He did help me at one point and said that my mail will be sent to my address but, sure enough, I still haven't received any mail.

This has been going on and on. I have also contacted the other post office and they gave me the phone number to the correct post office, which is the one I have been trying to contact for almost a month. I finally spoke to Mr. ** on Wednesday, August 10. The number, which you can try yourself, is either busy or they forget about you when they put you on hold.

Until this very day, August 15, 2011, I have not yet received any of my mail. I would love to know how I can receive my mail. Mr. ** never did call me and I still have not yet received any of my mail.

I moved on September 14th from Staten Island to New Jersey. I put in a change of address. After nearly 2-3 weeks I was not recieving any forwarding mail to my new address. Thereafter, I placed 2 more forms for a change of address. I allowed 2 weeks and still recieved nothing.

My mail is currently still going to my old address. The people living there who were friends of mine, have attempted to open my mail numerous times, therefore having access to many personal and private identifications. This situation has now become an inconvenience and I do not know what to do. All of my attempts have failed. I would like to start receiving mail at my new address soon. It is now going on three months.

I have had a mailman put mail on top of our mailbox because he thought our mailbox was too low. Turns out it was not. This mailman, Steve also refused to deliver our mail. I am not sure how an individual can just decide that on his own. Anyway, I have not received any forwarded mail yet. I am ready to call an attorney. I called the Shingle Springs Post office on August 18th and they said they would forward it. It is August 24 and I still have not received any forwarded mail. There is no communication between the Sacramento Post Office and the Shingle Springs Ca office.

I had to call the credit card company and cancel my card because my bill had been opened and I could tell that one of the courtesy checks was missing. I think that this is a pretty serious situation. When I called the Suwanee postmaster, today, Mr Steve White, I could not even get an apology, or any kind of response to my satisfaction. He did not even respond as to I will get to the bottom of this and sorry for the mishap.