USPS - Address Disputes

All mail addressed to me is being returned to the senders marked "this person is no longer at this address". It is not true. I have been living at this address for eight years. Why did this happen all of a sudden? Please continue to deliver mail to me. Who do I contact to make this right? I have had important mail returned to the senders.

I have sent numerous reports about not receiving my mail or it being labelled as address unknown. I have had important mail sent back and received phone calls asking for my correct address.

After a year of this, I finally decided to get a P.O. box so that if there is a problem , it's a service I paid for. Well, they are still returning my mail. I filled out a change of address card and notified varies companies about the new P.O :-) box. This is out of hand. I paid for a year for that P.O. box just so I could have the peace of mind of knowing if my mail carrier can't read addresses correctly at least the post office should be able to figure out where my P.O. box is.

I'm in a constant panic that I'm not going to receive bank statements, insurance cards, etc. I have already sent them an email but I figured Consumer Affairs might be my next step.

Same problem as many people here, my Mail Carrier, which is unable to deliver mail with 100% correct address to my home. Instead, they deliver it one block away. Luckily, the person who receives my mail is honest, is only 1 block away, and has been dropping it off at my home once a week. Question, if the USPS can not deliver properly addressed 1st class mail (zip+4), why do they exist? Is it time to transfer the USPS duties to FedEx.

When I built my home in this subdivision in 2005, the builder said the subdivision clubhouse was being used temporarily for mail so that mail delivery would not interfere with construction as 3 different builders were constructing homes. In 2006, with construction complete, the homeowners' association met and provided several choices for home mail boxes. Each home anxiously selected their preference and waited for confirmation from the US Postal Service to proceed with their purchase and installation.

The manager of the local USPS branch unexpectedly notified the board that the USPS would not agree to deliver our mail to our homes, they would insist on continuing the club house delivery. Many of us wrote to the local manager, the Post Master General and I even wrote to Senator Claire McCaskill. They all replied that the local branch manager had made the decision and he would be the one to change it. Subsequently he was quoted as saying that it would be a cold day in 'heck' before he would allow mail to be delivered here.

I have had a real problem with this as this decision was truly capricious and arbitrary. These are all single family homes in an upper middle class subdivision. How is it the USPS can discriminate against us when our tax dollars support the enterprise just like other single family homeowners? The clubhouse mail boxes are very tiny and are easily flooded with the junk mail sent to me because the US postal service sells my address to the senders.

The USPS is a monopoly. It is also a public utility. Thus, it must be held accountable for equal treatment of all customers. This bloated bureaucracy wants the taxpayers to prop up its debts and pensions while it arbitrarily gets to decide who it will and will not serve. The final straw was reached with me today as I am expecting a check via certified mail. I have not received it but have been anxiously checking my Lilliputian mailbox each day. Today, Saturday January 28, 2012, I have been home all day with the door ajar waiting for the delivery. At 526 pm, I left my house for the first time to go check the mailbox. Sure enough, USPS left and orange slip in my box telling me to go to the post office to pick up a certified letter.

If the sender had sent the check via FedEx or UPS, I would have it now because they deliver to my home. Instead, I must go to the post office and retrieve it on Monday. A public utility monopoly should not be allowed to conduct taxpayer business in this manner. This branch manager will not even allow disabled persons delivery in this subdivision. Could the government run a more disgustingly incompetent and discriminating operation? Why does the USPS get to make its own rules?

The mailman in my area always delivers my very important documents such as a credit card, debit card, and my checks to the neighbor's. Recently, she delivered my driver's license renewal somewhere else.

The mail career name (Vernon **) is not putting my mail in the box at **. And every time I talk with his boss Mr. Alexander, he says he will get to the bottom of it, but yet he hasn't done anything. So, what do I have to do to get my mail delivered correctly, because I have done the protocol for this and they all say they will fix it but nothing has changed? I am missing important mail that was sent to me that is time censored and it was not delivered. I have called the 1-800-number they gave me. I was presented with a file number but still nothing has improved and I haven't heard from the officials concerning this matter yet. Please advise me on what I should do to correct this situation.

The town requires us to use a PO box. The local post office refuses to deliver if it uses only the street address. Many businesses require the physical, street address to open an account and those companies refuse open an account if you even include the PO box as part of the address. Currently, I am being harassed by a credit card company because their letters are returned for having an invalid address. I cannot pay the bill until I get it. My choice seems to be to stop using some businesses or pay extra to use my street address.

For the last several days, our mail carrier has been putting our neighbor's mail in our box. I do not mean just one piece of mail, I mean all of it in our box. I do not know if they are new or need glasses but they need to pay attention to what they are doing. Thank you.

On November 22nd 2011, I ordered a package from eBay and have the complete tracking information. The package was accepted at USPS Origin Sort Facility on November 30th, 19:25PM, Hermosa Beach, CA 90254. It finally reached my location and was delivered on December 5th, 15:37PM, Tyler, TX 75704. The package cost me a total of $58.95. The package made it all the way to Tyler Texas and actually reached zone 6 and made it to my mail; it is not in the origin's hands but the Tyler Texas Postal Service hands. The fact of the matter is that the package never reached my home.

This is not the first time our mail has been falsely delivered either. Our mail, along with next door neighbor's, frequently ends up at random homes. They informed me that there is nothing I can do about the lost package and I should have had some sort of warranty on the package. Well, I assumed that I could trust the hands of the USPS to properly deliver a package and warranties don't come with clothing items anyway.

What do I do, I am out of nearly $60 and the Tyler Texas Postal Service seems to show no concern whatsoever. I have no package, have no descent explanation, and I am in distress and have not been contacted since.

The carrier placed our mail into the hands of our neighbor. In a time when credit card fraud is on the rise, identity fraud is at an all time high, and economic conditions are a catastrophe. This is very, very, bad business. These people are entrusted with some of our most valuable information, and need to be held to a higher standard. Slow down, examine the information, use some integrity.

I ordered something off of eBay on 11/9/11, and have yet to receive it. The post office says it was delivered to my house on 11/12/11, yet I was home with my front door open, and no one ever dropped anything off at my door. We have group mailboxes, with bigger boxes for packages, yet he left it at my door? This is the 3rd time it has happened with this delivery man. It also happened in 3/2011. I guess what he wants, or likes, he takes for himself, or gives it to the wrong address.

He gives me other people's mail as well. I am supposed to just ignore this more? I didn't pursue the other 2 items he has taken, because the USPS says there is nothing I can do about it. I am having a police report done, and am pursuing this man's job, and my money back. I also sent a letter to BBB. What can you all do to help me? I am out over $100. This man has stolen from me in 2011, and I want him to lose his job, and pay me for the items I never received!

I mailed a first class letter which was returned. It was addressed with the complete nine digit zip code. The individual has lived at this address for 40+ years. The street address is **. I wrote the house number as 913 by mistake. I suspect that the carrier delivers mail to this individual daily and the name isn't unknown to him or her--and with the full zip (nine digit), a good dedicated carrier could easily have it delivered.

Over many decades, service and attitudes have really deteriorated. I remember when mail could be delivered with a drawing. I have personally experienced rude employees especially at locations that have a high Negro work force. Of course, not all have an ax to grind. I've had my mail misdelivered many times and stuff lost especially since labor problems. I now mail less and will avoid the USPS as prices increase. The more you increase rates and provide less service, the less business the USPS will get.

Our mail has been repeatedly delivered to a different address in our building for the last year or more. We have spoken to the mail carrier numerous times. We have filed complaints with the post office. They give us case numbers over and over and say they will call within 48 hours, but they never do. When we try to follow up, they are never able to find our complaints. Our mail has been missing for weeks at a time because it is not being delivered here consistently. We never had this problem before. It seems that this started happening since our latest mail carrier. When she comes here holding two pieces of mail, we try to talk to her, but she won't listen, is rude, and runs away.

We usually get numerous checks in the mail daily, in addition to our regular correspondence. This year, we have had thousands and thousands (we found checks - including one for $25,000 - today at the wrong address again) of dollars paid to us, but they have been delivered incorrectly to another address and sat there until someone discovered it accidentally or until we realize that we better check down the road where she takes our mail so often. This is affecting our cash flow. We are beating people up on the phone for not having paid us when in fact they have paid us, but our mail carrier has taken it somewhere else. It is causing us to receive time-sensitive (government) correspondence past the time when we should've responded.

Please do something to help since we have been getting nowhere with our post office this last year and a half. We have contacted them and spoken to the carrier over and over and over again, to no avail. This is no way for us to operate a business, and we cannot constantly run down the street trying to find our mail. Please help.

My mail carrier has been rejecting my mail (stamped return to sender) even though more the thirty people live in my building, and I have been getting my mail here for eight months until August. I contacted the USPS station that delivers my mail. I was told to talk to the postal worker himself the next day because the guy I was supposed to talk to was a relief.

I had a doctor's appointment the next day, so I missed the guy. I called the station, and I was told I now couldn't be transferred to the carrier, even though they did it the day before. I was told they were located on 7th Street. There is no USPS on 7th street. This is the 1217 Wilshire Boulevard, Santa Monica, CA branch. Then I was told that absolutely there are no supervisors and no managers of any kind were there.

Knowing this was a lie, I requested to talk to anyone of managerial standing-- they hang up on me. I called back; they put me on hold, and never picked up the phone. I called back; he (this time) insulted me, and this went on for several calls. I called the main branch; she said she would email him (the manager), and I would be called back--nope, no call. This is NOT unusual for Santa Monica, CA. Just like everyone else, I need my mail. I can't go out and rent a post office box. I don't have the money to do that, and I shouldn't have to!

We had our mail on hold. The post office, Tom, said someone with ID for our address came in and was given our one month's mail we had on hold. Tom claims that one of the two parties who lives at the hold address came in and collected the mail. This is not true! Neither person at that address came in to collect the mail. We have proof. So where did it go? That's a good question!

Attached is the letter we wrote to USPS after receiving notification that mailbox is not in approved location.

July 19, 2010. We are responding in regards to notice received 7/16/10 about our mailbox not being in an approved location. Prior to placing mailbox in its current location. We went to the USPS website www.***.com/***.htm to review standards necessary to place mailbox on our property. These are the guidelines we followed. We placed our mailbox 45 inches high on the right side of the road. The box sits 7 inches from the road, and was placed at the farthest northern point of our property.

"The numbers on the box are 2 inches tall and were placed on both sides of the mailbox. The carrier does not need to leave vehicle and is at no time a traffic hazard. The notice received said our mailbox needs to be moved approximately 100 feet north next to our neighbors mailbox. Essentially we are being asked to move our mailbox off of our property and place it onto our neighbor's neighbor's property (yes, the place we are being asked to place our box is not on our neighbor's property, it is on their neighbor's property).

"We are asking the USPS to site the specific guideline we are violating. If the issue is really a matter of convenience for the carrier and not that it is not in an approved location, we would be happy to move it, however the USPS will need to cover the cost of the labor and materials to do so, and obtain written consent from the property owner to place the box on their property. We also ask that there not be any interruption of mail delivery to our home until this matter is resolved." Our mail is no longer being delivered to our home.

I recently moved to Montague and had the hardest time getting a correct address. I was given 4 different addresses to my home.

He also said he knew the name on the mail in question and that they did not reside at said address, so he returned the mail. It seems to me that if I have certain arrangements made, that are of no business to the man at the post office, it is his job to deliver the mail. Not take it upon himself to decide whose mail he will deliver and whose mail he does not. Now he is writing on every piece of mail RR1 Box 3. I have a 911 physical address and that is where he needs to deliver the mail. If I am wrong and this man is not violating his authority, please correct me.

Tully is a small town everybody knows everybody. What ever happened to customer service! You people complain of lost business - this is one reason why! As many other people have, I am going to look for alternative methods so that I don't have to use the post office! This is absolutely ridiculous!

Internet sites many will NOT ACCEPT a PO BOX in the address. I have had orders returned because the place I placed the order did not use the PO box as requested. There is not a person I have spoken to in the village that is not hurt in someway with this non delivery. People have written their senators, congressmen, headquarters of the postal service and no ONE WILL HELP US.