FedEx Reviews

Angelo, the FedEx delivery person, met me at the gate to my community because my gate code would not unlock. He went out of his way to meet me there—otherwise I would have missed the delivery of very important medicine I take called Atruby. When I met him, he had a big smile on his face and was genuinely happy to see me. His smile was so bright, I didn’t even need the gate to open—I could’ve followed that glow straight to my door! I have to say that he’s an excellent representation of FedEx and that he should receive some type of commendation.

Was in store on 4/12/26. Deanna went above and beyond helping us with some MN docs and printing. So very patient and knowledgeable.

Thank you to whoever is pictured delivering order # ** on March 27 at 10:52 in Newton NC, for taking the heavy awkward item down and around to the back of our house. Well done sir..above and beyond.

We want to thank M KC B, the delivery man, who, professional, responsible and thoughtful, took an extra care of our items and helped load them on the trailer in the drive way while we were not home. Thank you M KC B and FedEx. Door tag Number **; location **.

I had to return at TV via FedEx today, my packing skills were very poor and I was emotional about the issue of it not going to survive the journey. Three ABSOLUTELY AMAZING WOMEN in the customer service were so kind to me and helped me by repacking the TV. I am a senior and I was distraught. This made my day and restored my faith in humanity. I will never use anyone but them again. Thank you to you beautiful ladies.

Whatever you do, do not use FedEx. They will lie to you. Customer service will not help you, they deliver packages to the wrong place. So if you don’t have to use FedEx don’t use them. They are the worst.

I regret to express my dissatisfaction with FedEx regarding my delivery experience. This marks the second instance in which my delivery has been mishandled. At the time I received the notification of delivery, I was outside but did not observe any FedEx truck in the vicinity. Upon tracking the delivery, I found the photo provided to be excessively blurry, rendering it difficult to discern the location of the drop-off. Consequently, after searching the area, I was unable to locate my package.

Ordered a water softener from Home Depot which was delivered by FedEx. Upon arrival the box was severely damaged and soaking wet.

Of 5 packages sent by businesses in the Midwest to my home in Oregon, four took 2-4 weeks to arrive after tracking showed FedEx received them and now number 5 has been reported as delivered to my front door but is not here. Customer service is nonexistent, virtual assistant is worthless. Pacific Northwest regional service has been good, but anything further away is no longer the level of service I consider to be minimally acceptable.

Giving one star is hilarious actually. Playing with people's entire day. Yesterday I was suppose to receive a package from 10:30-2:30 then it turned into by the end of the day. The end of the day came, now it was switched to the next day saying the same times 10:30-2:30. Now it's rescheduled again for 4:45pm-6:45 pm?!?! And making people stay home to sign the package or it will cause an even longer delay? Leave my package on the porch like any other delivery service. Stop wasting peoples time. This is ridiculous.