FedEx Drivers

I own two small commercial properties in close proximity to one another. Both have been damaged by FedEx drivers. The first is a beautifully renovated building (65 years old) with a wooden staircase to office suites. The FedEx driver took his metal hand truck and dragged it over the steps - five times. On the last run, I saw him doing this and stopped him. It scored the steps to the point that I had to have them refinished - again. The second is another restored building (103 years old) with a tile entry and steps. The ground floor is commercial space.

He was making a delivery with a metal hand truck. He slammed it into the step so hard that it chipped the tile. I filed a complaint with FedEx, only to be told that they would not pay it because there was no eye witness to the damage. It does not take a brain surgeon to figure out who did it. You go into a building and there is no damage. Five minutes later, no one else comes in and there is FedEx delivery. You follow the driver out and there is a chipped tile and the driver holding a hand truck. Who else could have done it? The broken tile fairy? I am installing cameras so that I can post the next incident on YouTube. Maybe FedEx will claim that I doctored the video. What an insult to the intelligence of humans. Do not use FedEx - for anything.

Tonight at 9:15 pm, I was traveling East on I-80 in Iowa when a FedEx driver pulled up behind me. He was so close to my bumper that I could not see his headlights in my rear view mirror. When I tapped my breaks to indicate that he needed to back off, he put his bright lights on and started to honk. I-80 from Coralville to Iowa City, IA is under road construction so the speed limit is 55 miles an hour. I was traveling in the left lane going 60 miles an hour when driver # ** started flashing his lights and honking for me to move over. I could not move into the right lane because there was traffic in that lane and I was already going 5 miles over the speed limit in a construction zone.

I did not feel that this driver needed to be right on my bumper, flashing his bright lights and honking at me. When I got a chance to move into the right lane after 4 miles, he drove past me while honking. His license plate # is **. There is no reason for a driver to ever have their brights on when following a car, nor is there a reason for them to be so close to another vehicle that you can't even see their headlights.

There are no packages in the world that are more important than someone's life. Just two days ago, a FedEx driver rolled his semi on this same highway because he was not paying attention. When I tried calling the 800 #, I was not given an email address, a phone number or anything so I could report this. Many trucking companies have a sign asking how their drivers' driving is for feedback such as this - not FedEx. I can tell you right now that if this driver causes an accident and kills someone, this will be on the hands of FedEx and I will have no problem testifying on behalf of the person who was injured.

I was in my driveway, running late for work, the car running and I started to back up. I was in reverse moving when the FedEx driver pulled up and blocked me in. I was thinking, "didn't you see me moving? I need to go. I am kinda in a hurry!" I know there are other people in the house that can sign for a package and I know it isn't for me so I planned on driving away. Then the jerk opened his driver's side door and I inched back to let him know I needed him to move. Instead of moving his truck, he got out and walked around to the back of his truck. By now, I am furious! So he had left me enough room to inch around in an awkward 3 point turn to reverse out and I made it out. I wanted to yell all kinds of obscenities but instead, I pulled past him and said "That wasn't very courteous." I know, an extremely lame attempt but I wanted the jerk to know that it wasn't okay!

What on earth is his thought process? If he blocks me in, I have to sign. I am thinking if he wants me to sign, I would have thrown the package at him. If nothing else, it made a good "why am I late" story.

They are taking the handicapped parking spaces daily and refusing to move.

At 2 PM today, Saturday 4/14/2012, a female driver parked her FedEx truck across the 5 parking spaces in front of my store. There were no cars parked in front of the mail zone store, where she could have backed in, just as the UPS driver backed up to my store an hour ago to make a delivery. This driver was parked for 5 minutes and dropped off did not pick up a package from the mail zone. It's a simple issue and disturbs me - the laziness of these people!

I was seated in the backyard when the FedEx delivery man waved at me with the package on his hand. I said, "Thank you. I'm coming to the gate." When I was nearing him, he threw the package to the ground and walked away. I was so angry. He needs to be disciplined as he may be doing this to wherever he make deliveries.

Near accident caused by unsafe driving of large FedEx truck at Louis Drive and Ivyland Rd at 4:25PM on Monday, March 26th, 2012. The number painted on the truck was probably 72937. I'm hoping that this information will be forwarded to improve road safety. On Monday, March 26th at 4:25, a large FedEx truck nearly caused an accident by turning left at the stop sign, directly into oncoming west bound traffic of Ivyland Road. Had the truck come to a full stop at stop sign before pulling out in front of my car, he would not have entered Ivyland Rd until after my car had passed and had traveled at least some 4-6 car lengths beyond the T-intersection.

Instead, this truck entered Westbound Ivyland Road without a pause. My car would have hit the front end of the truck if I had not stood on my brakes, laying a path of tire tread on the road and coming within inches of the FedEx truck's cab. Then this FX truck turned right (N) into the parking lot at 433 Ivyland before the light at Mearns. I wrote down the number I saw painted large on the truck. I believe it was truck #72937. In case I may have transposed or missed a digit, it should be easy to find the truck that would have been traveling N on Louis Drive (between Street Rd and Ivyland Rd) at 4:25 on Monday, March 26th. Please forward this to FedEx to improve road safety for all. Thank you.

I was traveling south on I75 toward Macon on 3/27/2012 at 6:50. This UPS driver was behind me and I was in the middle lane going 75 mph. The driver of the truck was riding my bumper and flashing lights at me. He continued to do this for several miles and then finally got over in the right lane. He was traveling at least 85 mph or over. The license number on the truck was **. If I had stopped quickly, he would have rammed into the back of my car! This is very dangerous!

This crazy driver was doing 75mph in a construction zone, ran me and another car off the road nearly missing the barrier. This is a dangerous zone on I75 through Macon, GA. I see how many driver complaints that have been made and it makes me wonder if FedEx will do anything about it. Well, I have. I have called the Sheriff's dept in Monroe County and they will try to stop him. I will post this on Facebook, Tagged and Yahoo. I cannot believe that you allow this to happen so often. Fed up with FedEx drivers! Maybe, it will take a crash and someone killed for something to be noticed. Believe me, this will get noticed.

I was heading home from work traveling west on Airport Blvd near Amarillo when I observed a FedEx truck veer over into the turn only center lane to pass vehicles while it traveled west in front of me. This was during heavy traffic at about 3:50 pm on 02/17/12 while Bell Helicopter employees were leaving work. I believe the license plate ended in ** or **.

While I was traveling north on I75 near the 285 interchange on 2/7/2012 at 4:30 pm, the driver of FedEx tractor number 19296 pulling tandem trailers changed lanes forcing me into the next lane which had heavy traffic. I could see the driver clearly in his rear view mirror and am quite certain he was looking at me. After this incident, he continued north changing lanes like he was driving a sports car instead of a trailer rig with two trailers. The last I saw of him, he was in the far left lane driving very fast.

On 2/8/12, you had a delivery truck driver unit number #786350 at 10:00am here at everglades lakes mobile home park for 55 plus here in davie driving like someone crazy with no car for any one on foot or in a car. I was at my mail box as he came speeding up the street and I jumped out the way because I thought he was going to hit the back of my car and me. He stopped right on the back of my car so as I began to pull away, he blew his horn (I guess because I was getting in too slow) and I motioned with my arm for him to take it easy and slow down.

However, as I pulled away, he was right on my bumper so I got out and took this truck number down. As I pulled away again, he was right on the back of my car all the way to the stop sign and as I stopped he was right on my bumper again. He needs to be retrained or you're going to have to pay out a lot of money in law suites. Clearly his attitude towards people, safe and the care of the road in not in driving skills. The next time we will call the police and report him to them.

We moved back to NY 2 years ago, and ever since, we have had horrible service in this area with FedEx. Any package that requires a signature, the driver doesn't even try to deliver. We've watched him run from his truck with a door-tag, slap it on our door, and run. This has happened twice in the past week alone! He never knocks, or rings the bell, just door-tag and run. By the time I hear the truck pull up and run downstairs, he's taking off like he's just robbed a bank. Not to mention, the last package that didn't require a signature, somehow he put in my garage, and didn't leave any notice that he had delivered the package, or where he put it.

I had to fight with the company I purchased from, that it was never delivered, and they finally sent me another item a week late. Two weeks later, I found the package in the corner of my garage! I've complained at the local depot, sent emails to customer service, and complained directly to the 800 number. Each time, I'm assured my complaint will be heard by the appropriate channels, and each time, nothing changes. If I have to pay double to use another delivery company from now on, I will, but I am boycotting the use of FedEx for anything, as long as I live.

On Tuesday, January 17 at 183 West at the Grauwyler exit at around 5:15 or so pm, a FedEx driver of AA race tried to run me into the wall. I was in the Grauwyler exit lane. This was my lane to exit and he sped up as the lane was narrowing an end. I could see him as he angrily sped up looking at what he was doing to me directly.

Then after I sped up faster to get in front of him while honking my horn, he got into the other lane as I exit and as he was laughing. I will no longer do business with FedEx. And at my place of business, I will make sure we do not use FedEx. I really wish I was able to get a number or follow this guy. He really needs to be fired as a representative of FedEx. He is going to kill someone on the road.

My complaint is that FedEx cares so little about customer satisfaction and about their employees, that they have no way for the public to submit complaints or compliments about their employees. I want to elevate a compliment about an employee that was spectacular and it will not be heard! FedEx needs a kick up the **.

On the 28th of December, one of their driver's pulling trailer 816996 on I-30 East (city of Rockwall, Texas) was doing about 70 miles per hour in a 60 MPH zone. He was following too close to maintain safe control of that tractor in the event of sudden hazardous driving conditions. Your safety department needs to re-enforce safety while your drivers are out on the roads! I have a commercial driver's license and know that this is one of the ways that "unprofessional drivers" attempt to intimidate drivers in smaller vehicles. See Sec. 545.062. of the Texas Transportation Code.

FedEx drivers are speeding, running stop signs, backing up in residential driveways, and threatening. For 7 years, I have tried to contact FedEx about drivers speeding, running stop signs, and backing up in driveways. This has fallen on dead ears.

On 11/30/11, I witnessed a driver backing up in my neighbor's driveway. When the driver saw me watching, he pulled off and then backed up and proceeded to cuss me and threaten me with violence. He told me that he knew where I worked and announced it. Wondering how he knew this. This is the second time that this driver has threatened me and that was 5 years ago when I asked this driver if he could slow down and stop at the stop signs before somebody gets hurt or killed and he attempted to attack me at that time and told me to mind my own business as this was what he told me today.

FedEx does not care. If you call customer service, they tell you they will have somebody at the local terminal call you and for 7 years they have gave me the same we-do-not-care-what-our-drivers-are-doing speech. Complaints to FedEx go unanswered and everybody that you talk to say that they have no way or cannot elevate these complaints to the corporate level. These drivers are a disgrace to the trucking industry.

A FedEx delivery driver damaged a retaining wall on my property. Her supervisor suggested that I use my homeowners insurance to cover the damages. The accident occurred on August the first. I have yet to meet with an adjuster with an appointment scheduled today. I have talked to the legal department, risk management, customer advocacy, and promises were made that someone would call me in the middle of September to settle my claim. Nothing happened. I had to replace the wall because it was unsafe to the public, people, animals, and vehicles. It is the end of October and no one has come to the location of the accident. I am 70 years old and this is the worst customer service I have ever experienced in my life.

For the second time since December, I have ordered a product online to be delivered by FedEx. On both occasions, the tracking number indicates it was delivered at my front door. I have not received either delivery. I have filed disputes with FedEx, to no avail. I have been at home awaiting arrival, so the deliveries were not removed from my front porch, rather the delivery was never made to my address. Apparently, I have no recourse because the driver signs affidavits that he delivered packages. The question is where. I am out the money for the order, in addition to the merchandise and time spent waiting on the shipment.

We had two packages to be delivered to our residence, both needed signatures. One package was left in our mailbox, I was home, but the delivery person never came to the door. The FedEx driver tried to deliver the other package to our neighbor who was not home, so a note was left on their door. Both packages had the same address and both had the same last name. We later found out that the package to Linda ** had a forged name on the delivery ticket. The FedEx driver wrote that he delivered the package to "the receptionist" and secured her signature.

Our home is in a residential area, no businesses are in our neighborhood. The second package stayed on the truck and went back to the distribution center. When I spoke to Tina **, customer advocate Cincinnati office, she said there was no way to track down our package and no way we could secure this package this day; we would have to wait until tomorrow. Even though I explained the urgency of the package and that the delivery problem was not anything we had anything to do with, Tina still said there was no way we could get the package today.

We offered to go to the distribution center, to were the truck was, anything. But she was very uncooperative, saying that we would just have to wait until tomorrow. We have set up to pick up the package tomorrow. We are very, very unhappy with the service we have had from FedEx. One package that required a signature and included medication was left in a United States mailbox and my signature was forged on the receipt. The other package was attempted to be delivered to a different residence when the address was clearly marked on the package and on the houses. I believe some action should be taken against this driver. He put a FedEx package in a US post office mailbox, forged a signature on the delivery form, then a package with the same address was delivered or attempted to another house. I addressed all these complaints with Tina ** but received no satisfaction. All she said was "sorry".

The driver pulled his van into the driveway, handed me the package, and instead of turning around, he backed all the way out and ran over the mailbox. Thinking that I didn't see him, he quickly left. I called and filed a report with FedEx and they gave me a case number and said that someone would get back with me by the next day. That same evening, Harry ** came out and took pictures with his CELL PHONE and told me that he would call me back the next day with his decision. I also gave him pictures that I had taken. Next day rolled around and no call. When we called them, we found out that he had gone on vacation the day before.

Today (Tuesday), after being given the runaround with several so-called representatives over a 4 or 5 day period, we were told that the tire tracks from the pictures of the mailbox didn't match the tires. They were not going to pay for the damages. I witnessed the driver running over the mailbox with my own eyes so FedEx is calling me a liar. Great way to treat the customer. It makes me wonder what would have happened if it had been something like another vehicle, a pet or a person. From the driver to the offices, they are totally unaccountable and they have lost my respect AND all of my future business!

A large Federal Express truck with trailer pulled up behind me at a high rate of speed. And he commenced honking his horn at me. It was not safe to pull my car into the next lane, because drivers were merging on to the highway (I-405 Northbound in Portland, OR) right at the exit to go on Hwy 26.

At approximately 1:00 PM, my doorbell rang. I did not want my dogs getting out therefore I went through the garage to the front door.

The FedEx driver was at the door and he did not give me any greeting, only literally shoved the electronic machine at me, took his pen and scribbled on the signature box then handed me the pen.

I removed the cap and was going to give my signature. He then took the pen, put the cap back on and again scribbled on the signature screen.

All this happened with no conversation. I then said to him, "I don't know what you want." His reply was, "I showed you the first time," and returned the pen to me. Again I told him I did not understand what he was trying to show me and he repeated that he had showed me and I didn't do it.

Finally it dawned on me that I did not have to remove the cap on the pen. I signed over his scribbles and handed him back the pen. He then asked what my name was. I told him it was Archibald and he looked at me then walked away.

I have had many FedEx deliveries and all the previous drivers have been friendly and courteous. I was so angry at this driver's arrogance and rudeness it has taken me an hour to calm down.

Seven Reasons not to ship with Fedex

7. Provide inferior service to residential customers at the same price for which business customers receive better service.

All these obstacles encountered in the delivery of a single package, fedex ground: **

I ordered a 22 inch flat screen TV online. It was to be a Christmas present for my teenage daughter. I am a single disabled mother, so I don't have much money. The only way to get her the TV was online. With credit, I placed the order on 12/10/2010. At that time, the company I placed the order with was unable to give me a tracking number, due to computer problems. I figured FedEx is delivering, so I'm not worried. I couldn't have been more wrong.

By 12/18, I became concerned and called the company I placed the order with. I was horrified to find out the package was delivered on 12/16, and they left it in front of my door! I live in a very large apartment complex. I was home all day on the 16th, and no one knocked on the door. They just left it. Because of their incompetence, the package was stolen. When I spoke with a rep at FedEx, they said that packages are not supposed to be left, unless it is a secure area, which it was not. So, thanks to FedEx, my daughter will have no present under the tree. They ruined our Christmas, because the delivery person didn't take the time to knock.

I have to fill out several forms, then after the company I ordered the TV from investigates, they will ship another out. They said we could possibly receive it as soon as February! This has caused severe emotional stress on me, and I know my daughter is going to be devastated on Christmas morning, when she wakes to a tree without her one present under it.

I have been trying to get a package delivered that I must sign for. I called after the 3rd attempt to reschedule and was told it would be delivered on Friday, 12/17 with no problem. I took the day off, so I could be there to sign for it and it never arrived. When I went online to track it, it said it had been put on the truck for delivery at 5:24 AM. At 10:17 AM, it said they were waiting further instructions.

The truck went past my house but never stopped. I called the 800 number and was told that it was never put on the truck, so my tracking slips are a lie. The individual I spoke with made no attempt to solve my problem and said they would be sending it back to the origin and that I should call them to resend. That's a long distance phone call that I don't think I should make. I hung up and called the local office but of course, nobody answered, so I called back and told another person that they will make another attempt to deliver at a new address but that I would not pay for that change of address.

He put in the request and pretty much told me that they would call when they would not deliver. Everyone at FedEx needs to take a customer service class because they do not have any customer service skills. They lie. They are rude and they don't even attempt to satisfy the customer. My company has a large contract with FedEx and if I can do anything to sever the ties, I will definitely try. The package was a Christmas present for my sister and brother but they won't be getting it since I'm 99% sure they will not attempt to deliver. Why do they say one thing and do another?

We sent a courier from Pune, India to Sliema, Malta (consignment number: **) on 07th December 2010. It was expected to reach the destination by 18:00 hours on 10th December 2010. However, as of this date and time (21:00 hours of 14th December 2010), it has not reached the destination. The parcel carries some important documents and the late delay is causing the loss of several hundred thousand dollars. This delay is unacceptable and is causing us financial loss. You are advised to suggest the remedy and compensate the loss. You can reach us at **or **.

I had ordered a product and selected to be shipped by FedEx. I paid extra for that. The address on my shipping was the address where I reside. I called FedEx, asking when to expect the shipping and they said between 8 am-7 pm. They won't give me a specific time period as they are not about to. So I stayed home expecting the delivery of my package. At 6:45 pm I get a call from my leasing office that my package has been delivered at the office. How is that possible?

I gave FedEx my address. The box still has my shipping address. I was home the whole day, why was the box delivered to by leasing office? I paid extra for the package to be delivered at my home and I had to end up getting the package, which was 125 lbs., from the leasing office. I called the customer service and for 15 minutes all the rep could say was a lousy sorry.

Really, is this the training a Fortune 100 company provides their rep? After 20 minutes and asking more than 3 times, this rep transfers me to "Customer Advocate Team" in Atlanta, GA. I get to talk to Isabelle ** who is way too nice to talk too; thank goodness there's someone who has some people skills but sadly even she wasn't able to help me with this issue. I'm just very disappointed with the service that I received through FedEx and it was indeed a mistake that I made paying extra over USPS to have the shipment made to me. At least now I know to be sure not to use FedEx. Even if I have too, I'll pay extra to the shipper if they are using FedEx and ask them to use UPS, if not USPS, to ship my product. A lesson learned. Everyone has an experience and sadly this time, it was me. It seemed like I wasted money by paying extra.

I am no longer confident with shipping thru FEDEX. They say it will come tomorrow, but there are two streets in Joliet with Park in them. If they can't find me the first time, how do I know they will find the right house this time? I am an understanding person. I have been waiting patiently for one week. There should have been some system to call me to get further directions on how to get to my house other than just leaving it sit at the Aurora facility.

I can't believe a big world wide company can't find me or even try to find me. The sender of the package was AT&T and they never knew this was going on. Also, FedEx was sitting on there product for 1 week without notifying them. I'm very upset that as a consumer that I was blown off like that from such a big company. I guess because they are so big us little people don't mean a thing to them. The two people I spoke to treated me like I was just another customer complaining, but it's not my fault. I have to pay the consequences. I guess because I'm a little person in the world. I guess my business doesn't mean anything to them. Oh well, they just lost me and my family and friends.

I have been on the phone with AT&T all week trying to find out where my package is and they can only tell me it's been sitting at the FedEx facility in Aurora, Illinois since last week. They said someone tried to deliver the package but couldn't find my home, so they brought it back to the Aurora facility and there it sits. I was on the phone with AT&T and FEDEX to make a complaint, but they said the button to send the complaint won't work for them. So I was transferred to Connie the manager of Kevin, who I spoke to originally at FedEx, and he blamed the rookie for the package never getting to me. So basically the rookie is the fall out guy for FEDEX. This is such an inconvenience and nobody cares. Shame on FEDEX for putting me thru this garbage. Very unhappy with FEDEX.

As usual, FedEx tried to deliver my package but instead of actually knocking on the door or ringing the door bell, they just left a note saying they had been there. Last time, they just put my package in a mud puddle and I found it by accident when I was going for a walk.

FedEx failed to deliver a package I needed for my business conference. The driver promised to redirect the package where my conference is. Mrina from FedEx Crofton office called and yelled for 8 minutes at the person who answered her phone call. She never listened to the facts of the issue. Does FedEx tolerates rude, unprofessional behavior?

On 10-25-10, I, LeVoide ******, started my delivery and pickup route at 8:00 am. I returned to the terminal around 1:00 pm. While signing my paper work I was asked to come to the office. Once I was in the office, I was informed that I have been selected for a so called random drug test. I responded why am I always selected for a random drug test and how come I am selected after I had emptied my truck? The response from a Mr. ****** was if I refuse to take the test, I would not be able to come back. I said that I have a full time job and that I would be unable to take the test and how come I was not asked to take it before I started and finish my route. And he did not respond. I then called Danny ****, the contractor that I drive for, and explained the situation. He responded by saying he would talk to them and would call me back. He then called and said I had been released by FedEx for failing to take a drug test.

For the 8th time this year, a package from Epson has been taken back to Redding, CA because FedEx says my address is incorrect. I've lived in this house for my whole life --67 years! My parents moved in here in 1939. My address is correct, they are wrong. I've sent them explicit directions for finding my house numerous times. If their lazy drivers would just ask anyone in town instead of taking the package back to Redding, there would not be a problem since I am the oldest continual resident in the town! Granted, I am in a rural area in Northern California, but that does not excuse poor service.

Cricket Communications upgraded my internet broadband and sent it out overnight, which was on 09-23-2010. When I tracked it on Monday, 09-27-2010, FedEx said they delivered it Friday on 09-24-2010 at 12:09PM and M. ** signed for it. I notified customer service and explained to them that I'm the only one at this address. I was at work at that time, this was early in the morning. I'm complaining at 1:19PM still, no callback. These people get paid to do a job which they don't. How can they get a signature from this person and I don't even know them? The customer service person was rude on the last call.

The driver given employee appreciation breakfast, took the plate and headed to truck to start delivery. 695 at a stand still and driver decides to take a bite to eat. A female driver of a van pulls up beside him and calls corporate to inform them driver is unprofessional because he is eating, mind you, sitting in traffic 30 miles from his 1st delivery. FedEx had to fire this young hard working father of 3 for taking a bite to eat of an employee appreciation breakfast. Then had to nerve to threaten another driver for talking to him about what happened. No one, no company should patronize such a company. Any company fun this way sounds like a terrorist run company. Where did all their money come from and where does it go!

There is a FedEx truck that is frequently parked along our street just inside our entrance. I have twice witnessed cars narrowly avoiding accidents as they moved to the middle of the road to go around the truck and forced on-coming cars into the opposite shoulder of the road. The truck parks there from early afternoon to early evening several days a week for the past 2-3 months. A while back I called FedEx to request that they not park there and they said that they had no record of the truck when I provided the license plate number.

Last month, after witnessing the 2nd of the near misses and generally becoming concerned about the proximity of the truck to the school and the fact that the truck usually appeared vacant, I called the Loudoun County Sheriffs dept and they sent a deputy out to talk to the driver and ask him not to park for long periods of time in our neighborhood. That didn't stop the driver from parking there however and when he was there for the better part of the afternoon today I called the Loudoun Cty Sheriff's office again. They asked me to get the license plate number and said they would send another deputy out.

On my way back from getting the license plate number, I pulled over on the side of the road in front of my house to talk to a neighbor. The driver, apparently annoyed that we had written down his number, started the truck and swung it around and accelerated very fast down Crimson our street. He came intentionally very close to where I was stopped in the and my neighbor was standing and, when he got past us, slammed on his brakes, almost causing a car that was driving behind him to rear-end him.

The driver then threw the truck into reverse and backed into our driveway and sped back up the street toward us. As he passed, we motioned to him to slow down and watch for my neighbor's children who were on their bicycles (there were other children were playing in driveways as well) and he leaned from the truck and made a rude gesture toward us. I found the driver's behavior very disturbing if not frightening and made yet another call to the Sheriff's department.

The Sheriff's dept has been very helpful but said that since there are not any "no parking" signs along that part of the street that they can't issue a parking citation, but said they will continue to send a deputy out to talk to him anytime they get a call from us. They are also uneasy about the strange behavior and the proximity to the school across the road, not to mention the erratic behavior in our neighborhood today. They suggested that we also continue to report the driver to FedEx, and you can do that by calling 1-800-Go-Fedex and asking to speak to a customer service agent. The license plate for the truck is HA xx-xxx. Just wanted to alert people to this incident. Up until today, I was really just annoyed that there seems to always be a FedEx truck parked at our entrance and I was a bit concerned that he was going to cause an accident. After his behavior today, I think this person needs to stay out of our neighborhood.

Hi. As I see, I am not only person with FedEx delivery problems. My problem with FedEx is late delivery and inventing lays on 09/01/10. I was supposed to get the package overnight. It turned out I have to wait until 2 days later due to driver's license. They provide false information and said that no one was home at the moment. What a shame. They think no one sees what they are doing. My message to FedEx is that they should take serious action against their employees. If the employees are lazy, then no problem, they could easily stay home because they are lots of people and more responsible people in need for jobs like this. Thanks for giving me opportunity for this message.

Today, I took off work for a delivery I missed on yesterday, Aug. 24. I work for a great company, much the same as yours. A FedEx representative called me at home last night and scheduled a window of delivery. I set home all day today and your delivery person came to my house, never knocked or ring my door bell. After waiting for so long, I walked to my front door to find a tag stuck to my front door. That is not an attempt to deliver. People have their doors closed for security reasons. Despite what he may say, no one can say they made an attempt to deliver anything in that manner. I am totally upset about this and I plan to call the people that I ordered and request that they never use your company again unless you get this problem fixed.

You can always tell the quality of service you receive from a business by the effort of their lowest paid employee. In this case, maybe not the lowest but the average paid delivery driver. These are the people that have been given the task of finding & delivering customer goods; like any job it has it's good and bad days. However, they are the only employee that gets to see the customers' reaction when they deliver what seems like a gift one might receive on a holiday or birthday. Normally it's a reaction filled with joy & happiness, that a complete stranger shows up to give you something you've been waiting for, like a kid that can't sleep the night before Christmas Morning.

Let's focus on the importance of the basics for a second, like knocking on the door. It would seem that something so simple would be included in the remarkable effort made by so many to transport packages from the millions of shops & stores around the world to the people who ordered them in a timely manner. Now knocking on the door or ringing a door bell might seem pointless if it seems no one is home to accept the package. However, in this case not only was there someone home, they were in clear view of the door that the driver left the "Sorry We Missed you" tag.

Let's assume the driver tried ringing a doorbell that didn't work and maybe even tried a short knock that went unheard. Does the driver's delivery responsibility end there? It was very clear that people were home and active (vs. asleep) and the package could be delivered. No, not in this case, It seemed to be a lot easier for the driver to leave a door tag and go on his merry way.

People who don't care about what they do show others they don't care thru their actions. This is a point in fact by the lack of effort by the driver to gain attention of a member of the household.. (UPS must train their delivery drivers better, because they show more effort.)

The door tag said "Sorry We Missed You", Fedex didn't miss me. I was there. In fact, I took a personal day from work to make sure I was there. The guy completely ignored the fact that I was home and decided I could wait on him again!

Fedex works for the people that choose their services, so as a employer of Fedex, I've decided to change to someone who takes more pride in the service. My area has had nothing good to say about Fedex due to the door tag issues and how their agents fail horribly at delivering packages as good as 3rd rate choices like USPS. This is mainly because I can drive to the local Post Office and pick it up myself. Hunker, Pa isn't even close to local (Like why bother delivering to an area if you don't have the infrastructure to support the customer's needs?).

It must be greed, biting off more work than you can handle in a timely & professional manner. It's really easy fix to such a no brainer. Train Fedex delivery drivers to treat these rural home deliveries with the importance of a Federal Agent. Train them to use their eyes, ears, and every ability they have to safely and legally deliver their packages and not to just leave a door tag unless it is absolutely the last option left. If this is how Fedex is already training their drivers, then they employ at least one that doesn't take his or her position seriously enough to represent their service's commitment to Fedex customers.

FedEx continues to leave deliveries at my front door rather than taking them around back (they can drive around, they don't have to walk) and leaving them on a covered patio out of the weather. Instead they leave them where they can be rained on or stolen. In the 5 years, I've lived here UPS has always delivered in the back. There is a sign in front and my address on the packages even say "deliver to back patio only." The FedEx drivers are either too stupid to read or just don't give a damn about service. Even their call center supposedly takes complaints over the phone but you never hear anything back. This company is one of the worst run in the country.

My daughter sent me a package, Priority Overnight, tracking # **, from Charleston S.C. on Friday July 30,2010 to be delivered Monday, August 02, 2010. When she called me to see if I had received the package Monday night, I had not! It was very important that I receive it. It contained my key with the electronic door opener for my vehicle, the only set I have. She called FedEx and was told that they delivered the package at 9:30 A.M. Monday morning and it was received by the recipient. That was not true! I had waited all day for the package, did not even vacuum for fear I would not hear them. My daughter continued to call to try and locate the package and then was told it was left by the mailbox, which is a half mile to a mile away! Left on a street well traveled at a group of about 6 (six) mailboxes at the end of my driveway. My driveway is a dirt road that the driver didn't want to drive on. We drive in and out of it each day.

The next day I walked to where the driver said he left the package. It was cloudy and raining and I slipped and fell and was not able to get up for a while. My driveway is a private drive with no other houses on it. I am 66 (sixty six) years old and a portion of my heart enlarged, also with other health problems. Not able to go that distance to get a package FedEx so carelessly left unattended. I will never use FedEx! It is not a company you can count on or trust to do the job they get paid to do. I was without keys to the only vehicle I had at my residence. I was stranded! Also walking the half mile - one mile to get the package I fell and had to lay in the dirt and rain until I could get back on my feet to make my way back to my house. It is uncomfortable to move. I'm thankful I was able to make it back home.

While traveling southbound on Illinois Tollway 294 (9:00 pm, 7/30/10), a FedEx ground truck tried to run me off the road. The truck was following me so closely that I could not see the front grill of the truck or the headlights. I tried to speed up to get away from him, but even at 70 mph, he stayed so close on my tail that I was sure he was touching my bumper! The lanes on either side of me were wide open, but he refused to go around me. As soon as I was able to speed up enough to get away from him and change lanes, he pulled up next to me swerving in and out of my lane and then flipped me off and was apparently yelling at me inside his truck. He then proceeded to do the same thing to several other drivers.

His license plate no was (IN) **, truck no. **, cab no. **. I called the police but never saw anyone stop him. I called FedEx and reported him and the operator told me that they don't take complaints about drivers. I went to their website and they don't take complaints either! Although we escaped injury we came very close to a very serious accident. The driver was obviously impaired and had no regard for the safety of those around him. No package is worth the life of another human being.

FedEx in Lake Wales, Fl. never delivers. When I have called them to locate my package, they say a driver left a note on my door. I was home all day long. None ever came. This has happened several times. I asked Verizon why in the world they use people that never deliver. Then when I went to the store to pick my package up (which is everytime anything comes thru FedEx), they told me it was my responsibility to make sure they find my house. I never received a call. The Lady at the Lake Wales, Fl . FedEx handles people very rudely.

The FedEx driver destroyed a section of our fence in September 2008. On April 13 2009, a laptop was shipped out of Rockville, MD. It was an NMDS, National Medical Disaster laptop. My son had sent it when he worked in the flooding in Fargo, ND. The driver became frustrated because he wanted to squeeze his truck through our double gate. He stepped out and shoved a gate back with such force that it bent the hinges. I witnessed this. He still had to walk up the driveway. He left the package without waiting for the required signature and noted that the release was authorized. The agent in Atlanta customer service refused to do anything. They did give me the name of the driver and I found him to live close by.

This is a company that has drivers subcontracted so they can escape any liability and they have collusion within their ranks protecting their criminal employees. You cannot even find an address of anyone higher than their inept employees to complain to. Someone called me a few days after my complaint and asked if my account was personal or business. When I told them that it is personal, they hung up. UPS has such a superior record with me and is operated so very well. I only use Big Brown now. Even Zappos knows the best shipper. The people that care about customer care. They destroyed the fence and double gate. There isn't even a complaint category for mine. It is just absolutely unbelievable. So much for CEO decorated veterans. I don't believe he was.

I could not find a place to send a compliment! Today I had tennis racquets being delivered to my house. It needed a signature, which I could not be home for. I stopped a driver near my work and told him that I couldn't be home for the signing and he emailed my driver that I needed it without signature. I went home to write a note for the driver with my signature and the FedEx driver showed up at my house while I was there. He said he received a message from another driver about my delivery. Great communication! Could have had some luck in timing, but from my perspective these are just great customer service drivers. I work in the service industry and I wish our company communicated this well. Find these two drivers and thank them again for me. Please let me know that they were appreciated today!

The delivery man has delivered several times to Howard Johnson in SA, TX. Each time, he's in a terrific hurry, angry at the world. He's cursed HSK, heard and stays out of his way. The time before last had HSK stuff lots of boxes heavy. There are three 60-year-olds here, the paper said deliver HSK, not office. He got angry and threw our boxes in the truck. Dolly on top. Today, 5/5/10 at 10:55 am, he delivered more boxes to laundry can sign instead he told HSK to call me. Now he wants me to work.

I got there in time to see him shove a pile of boxes in the doorway and go get another pile. I told him to put them inside, he shoved a little and said it won't fit. I called HSK Lila to help me rearrange 1 box, and he told her no, let her work, my office was left unattended for a delivery driver, not the first time rude. If he's not happy with his job, don't bring it on us. If a man here, he would have jumped. I'm sure I'm not the first to complain. We feel our delivery charges should be waived. It was paid in kindness and not received same way. Smile, it goes a long way, Front Desk Manager.

My wife ordered a kidkraft kitchen set for my daughter's birthday. It was supposed to be delivered today. I keep tracking it online the whole day, then when I checked this afternoon. It said incorrect address recipient moved! I was disappointed because I've been waiting all day! No one knocked on our door! I tried calling their 1800 number but they said they gonna give me a call until this time 5:45pm their office in Fairfield is almost closed. The manager called us and said call their office back around 6-630 pm today because she can't get a hold of the driver and its like the driver is avoiding her call. How they gonna expect me to do the call when she's the manager that supposed to do all this BS. We keep trying to say to our daughter to wait for her present because of what happened to the package! We expect this to happen already because when we were in Hawaii we ordered an iPod touch from Apple and the driver didn't even make an attempt or an effort to knock on our gate. He left a tag on our gate 3x saying he missed us! We ended up picking the iPod ourselves! I would never want to do business with FedEx again!

I called FedEx after missing their second attempted delivery to schedule a pick up time last Friday. Knowing that now they would deliver on Saturday, I changed my mind quickly and the customer representative felt annoyed yet lied to me that she cancelled the pick up and would get the last attempt of delivery the day after. Alright, the package did not deliver on Saturday and I thought they did not really make any delivery on Saturday so I waited over the weekend patiently. Not until the coming Monday (today), I tracked my package online and the package is on hold at a local office! How dishonest of their customer representative.

I had to call once again and another representative said that I had called to cancel the last delivery service and would pick up by myself. I asked her to check the complete record then. Though she found out it was their mistake, she kind of said that I had cancelled the order at first so what has happened is I deserved. I was so disappointed at how they bent the truth.

From my past experiences, if I ever decided to pick up the package by yourself, I got to leave a phone number for them to call back regarding the available pick up time. Now, the package has been scheduled for pick-up with me not knowing about anything it. I remembered that last Friday I asked the customer representative five times to make sure that she put back my package to a normal scheduled delivery status and she guaranteed that it was back to normal.

FedEx is an epic fail. This package is sent via ground service and had taken over six days to make the first attempt of delivery. UPS would have made the first one on the third if not the fourth day. If I got to choose, I will not send anything via FedEx; I will simply go to UPS because of their credibility and reputation that FedEx does not have. I am hoping that I won't have to call FedEx tomorrow.

Yesterday, we were to receive a package and were tracking it when it showed delivered and on our front porch. We went to get it but there was no package. We started looking in the neighborhood and found it at house number 400; ours is 404. We still have not received a response from our complaint. About a month ago, we were getting a convection oven delivered by FedEx and it was on the truck to be delivered again. We were tracking the package, it rode on the truck all day and then was returned to the FedEx facility at the end of the day, to be delivered the next day. There was no satisfactory response from that complaint either.

FedEx driver of Mass. registration H63-522 raced through my neighborhood at approximately 11:20AM this morning. His speed was approximately 40 mph and he didn't even try to stop for the stop sign. The speed limit was 25 mph and his destination was the elementary school at the end of my street. Vision was poor and the weather was nasty. Your driver said he didn't see the stop sign so I wonder why he didn't slow down. By the way, just past my house the speed limit slows to twenty mph in a school zone and he must have known he was entering a school. I have an 8-year old boy who doesn't pay attention to vehicles. That's the reason the limits are slower there. Are your packages more important than my son's life? Does the company care more than the driver I confronted this morning?

I own a plant nursery---you pepole parked your 18 wheeler trailer next to my nursery and left it there for weeks! Its an eye sore---I really hate it that you folks cain't park your trucks and trailers in your own lot somewhere. Its bad for my business.

FedEx were supposed to deliver a package to a house guest of mine. Instead of bringing the package to the house, they telephoned to say they were leaving it at the local post office, which is 20 minutes away by car, and usually involves waiting in a queue for 40 minutes. When my house guest finally got to the post office window, she was given the package with no further ado.

Several days later, when she had left the country, I received a call from FedEx saying there had been customs duty pay (on 2 Obama T-shirts), and they expected me to pay. I explained that the recipient of the package was no longer in Italy and that I certainly wasn't going to pay, not least because if they had delivered to the door, as they were paid to do, this problem wouldn't have arisen. Four weeks later I receive a letter with a bill from FedEx, addressed to me. I have returned it unopened to their Milan office. I would like to lodge a formal complaint about their disservice and prevarication.

Business building located drop off box has schedule of picks up, the latest is at 18:00. Yesterday, 12/5, it was the second time when pick up performed more then 20 minutes earlier. After first similar situation, the phone call was made to the FedEx Company, for 10 minutes a representative who answered the phone, made impossible to resolve the problem implying that there is no drop off box at the location. It is not acceptable customer service as well as unprofessional business conduct.

So I waited all day for this delivery.

Around 5PM I called FedEX 800 number to talk to a representative who confirmed that delivery was on track and assured me that delivery was going to take place today.
The representative indicated that delivery happens up to 8PM Saturday evening.

~ 6PM a new status was posted indicating that @ 5:12PM that "Customer not available or business closed." Which was clearly not possible and untrue

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I went to the front door and garage and found no tag saying failure to deliver
As soon as I saw the update I called the 800 number to get some sort of an explanation.

The representative indicated that no status could be given but what's posted on the tracking site. There was no way to get a hold of the driver or the supervisor at the local facility where delivery was attempted because 1- the facility was closed now, 2-they don't have the cell or escalation number 3-the delivery won't happen until sometime Tuesday because that's when they open up for service again.

We received a rate and arranged for a pickup by ground service Federal Express to a company in Winnipeg. We did not have way bills, so the FED EX rep said that the driver would bring the way bills. The driver completed out OVERNIGHT way bills. This is bait and switch and now we are faced with a bill that is 9 x as high. Fed Ex claims that we have to pay the bill since the way bills were for overnight, even though we had requested ground service.

The economic damage is a bill for $1800.00 instead of the $246.59 quoted. We are shocked at this bill.

FedEx has to be the worst Delivery service anyone could use, the person that is making the delivery does not work for FedEx and the prompt delivery of your parcel is not their priority, once the delivery person lied that I was not there and the delivery could not be made, this last time the delivery was noted as: Future delivery requested, By whom they don't even know how or by whom the request was made by and they have the nerve to ask me to provide: - The complete names and addresses of the shipper and recipient. - Telephone contact number - Package detail/package description (contents),

this is the worst company that anyone could deal with, poor customer service and they don't even really care, I spend a couple of hundred dollars a month on shipping and FedEx won't be getting a penny of that. I had wasted a whole day waiting for the parcel and numerous hours on my computer emailing back and forth..

I was at the Picatinny Credit Union, in Rockaway, Friday, November 7th leaving at about 9:30AM when at Fedex van parked behind my car and anothers as I was getting into it. I tooted the horn and the lady ignored me. She got up from her seat and went to the back of the van. The other person she also blocked in just looked. I got out, knocked on her window. She came to the front of the van and I said We are trying to back our cars out and you blocked us in. Her response on a very sarcastic tone was I'll move it....@#$$!! The other person also heard it. There were plenty of parking places to pull the vehicle into without blocking customers in.

No physical damage, just starting my day off wrong and not wanting to deal with Fedex ever again.

I have learned something new about fedex. My Camera was out for delivery on 10-25-08 when the delivery person logged customer not home. I waited all day for the package and can assure you he never came to my home. No notes on the door. Fedex said no way to contact the driver and send him here which I found was a lie as after the fact, the local office said they could have.

Tracker for fedex named Trish in Pittsburgh told me that when a driver cannot make it to someone's home, they routinely log that the customer was not home. Trish stated that even if the truck breaks down, the customer not home is logged and it is still logged as an attempt to deliver. They promise me my delivery will occur now on 10-28-08, but I had to drop the signature required to get my package. The company has no procedure to deal with employees who lie I found out because delivery person's are sub-contractors. Many employees of Fedex agree I was lied to on several occasions but none offer any solution.

While I had to release my signature to get the package delivered, I did not release fedex of there responsibility of the package till I get home and find the package.

Well I called for a pick up of an overnite letter and they never called or came. when I called I was told that the earliest they could pick up is tomorrow. Now why would I send an overnite letter which "absolutely Positively had to be there overnight" Oh, sorry that's FED EX's slogan, must be a reason why I remembered that. You guys are a joke and you can 'absolutely positively' count on me using FED EX next time, you really screwed me up, I can't tell you what was riding on that letter. If YOUR job depended on it, I would like to see if you would be so understanding. the operator I spoke with sounded like she could [care less] about my problem. I'll probably get fired, Thank GOD it was not a life threatening package.