Match.com Reviews

Most dating apps require or offer the opportunity to "Verify" yourself. That means that after creating your profile, you then take a selfie scan that proves that you are the same person as in the posted pictures. On Tinder? I only trusted verified profiles. I know that some people don't trust facial scans, so if someone seems interesting, I give them a chance. Match.com doesn't even have the option of facial verification. Just your phone #. This site is almost entirely fake scam profiles. I have been catfished in every possible way. I will get off this app as soon as my 3 month trial runs out.

After less than a month on Match, I went for a long month-long vacation, I thought I hid my profile but I kept getting likes. When I tried to log in from overseas, I got blocked from my own account with no explanation. When I reached out to Match, I was told the decision was final. I'm not told if my credit card will not be charged anymore. Extremely disappointing to say the least! Avoid at all costs.

Absolute Pathetic support department. Cannot call anymore and they could not care one bit. I paid for a 1 year subscription which was supposed to allow me to do anything but I cannot even send a message to a woman. I reached out to the support department and they basically do not care one bit, they did not even read my frustration e-mail but rather send me a return message saying we do not care, we have your money. The worst customer service of all time. I wasted well over $200 on a pathetic site with zero support. Stay away and save your money.

This is a typical garbage dating site with woman completely controlling the site, (Dominating) most never read your profile nor even know where you live, rude, ignorant, you may get a response but it's within the first 24 hours to 48 that the question comes up, where do you live and where are you working, do you own or rent ....

I joined Match on May 7, 2026 after over a week, I was banned. I was not sent notification. I only found out when I tried to login. Requesting forgot password with no such luck. I reached out to customer service which there is no number so you can talk to anyone, so you’re going back-and-forth with emails which I did. Two days later I got an email saying that I needed to request an appeal due to banned, I had no reason to be banned. I responded back letting them know that I did nothing wrong. I didn’t really communicate with anyone, only to be told two days later that someone named Tyrone did some fraudulent and because I said hello, which is all I did I was banned.

I was banned from Match for no apparent reason other than asking for help to get back into my account. I made several attempts for help but no help ever came from Match other than to ban me. I than get an email from customer service saying my account has been reactivated, and still I couldn't get in to it. When Match ask to verify my account, I used my cell number, and still to this day, I'm waiting for a code to be sent to get into the account. My last email to customer service, I advised them I was contacting the BBB and file a complaint, which I did. My advice to anyone is to stay the hell away from Match.

I previously had positive experiences with Match.com but this time the first day of creating a new profile. After being newly single I was blocked for an unknown reason. All I had done so far was upload a few pictures, all of which were perfectly appropriate. Can't get a hold of anyone in customer service. Have tried for 5 days filling out their forms and emailing several times a day. No responses whatsoever.

Awful. Paid for subscription and a few days later, I can't access my account. Retrieve password doesn't send email when trying. Sent several emails to not customer care and still nothing. Started Saturday. We're going on Wednesday. Terrible business practices.

Total scam. Seems like it's all fake bots trying to keep you engaged in order to get more money by renewing your account.

I was using travel as a conversation starter and says it’s against community standards and was censored. The algorithm will make sure you do not make a real connection. Don’t waste your money here.

I have been on this site for about a month, and EVERY single guy, about 15 or more, I chatted with wants my number and ultimately insists on using WhatsApp. Their reasons for using WhatsApp instead of texting directly make no sense, and eventually, the conversation turns to financial and investment strategies. Not one of these guys didn't go in this direction. Those that I mention, I won't use WhatsApp....POOF. GONE. Beware, this site appears to only contain scammers and financial predators.

I read somewhere that they’ll answer a customer service request ASAP. Do they realize ASAP means priority? It’s been a day since I’ve gotten a blocked notice. I’ve read on here some take several weeks? Really? What if I’m chatting with someone? It’s a money grab.

I've been banned permanently for breaching community standards, but they won't specify how. There are "eggplant" pics on profiles, but I somehow managed to be more egregious than that! Just as well, since more than 50% of the male profiles use the same exact photos, but the "person" who responds is data mining or otherwise a scammer.

Very disappointed with Match.com. My account was suddenly banned without any clear explanation, and every attempt to contact support resulted in automated responses with no real assistance. It’s incredibly frustrating to be locked out of an account without a clear reason and then be unable to get a proper response. The experience has felt impersonal, and exhausting. The support system is entirely automated,

I emailed asking why my account couldn't be verified with my cell number. They sent me a list of about 10 things they needed. They wanted to know when what date I uploaded my last picture, what date I created my account and they said they needed a 17 digit bank code that my payment. I don't think anyone remembers exactly what day they updated a picture or what day they started their subscription especially if it has been a while that you were on Match. I called my bank and they said they do not have any such code either. Crap service from Match.Com.

I signed up to Match.com almost two weeks ago and registered for a full year. Within hours, my inbox started to fill up with “matches” brimming with flattery. I’m 82—flattering, yes, but also… suspicious. After two or three days of copious flattery, my phone number is typically requested. I politely decline and tell them I prefer to meet people before providing my number. Poof!!! Immediately, almost every profile vanishes. Like clockwork. Then there are the profiles themselves. Apparently, joining Match.com means I joined the Senior Olympics. I get 85-year-old hang gliders, downhill ski racers, and a fleet of octogenarians posing with jet skis, motorcycles, and sailboats. Huh? As a medical person, I'm skeptical of all these octogenarian feats.

As many have mentioned here the customer service at Match is a bad joke. The process to submit any complaint or question is so time consuming. It leave the user in a bottomless pit and there are no flashlights offered. I have used this product about a week or so and several of the so-called Matches have vanished from the site, one of them was while I was literally exchanging messages. 4 days later Match sent an email and claimed the member displayed "what appeared to be fraudulent* behavior" but also claimed they work tirelessly to keep the members safe. It's a clown show and they could care less; they keep your money and you keep looking for the one.

The worst. This is the second time within two years I've tried to use Match.com. It works for about a month, and then for some reason, the system disables my account. I asked for reset of the password and I got no reset link. Customer service is no good for anything. Yes, for a band removal or for help, and there's no answer. This thing's a scam.

This site is a rip-off. You can't get a refund. When asking for help, they refer you to Google Play, and Google Play refers you back to match.com. I can't see my "likes" (they are blurred out), but the guys can see me. Most of the guys are scammers from Nigeria or some foreign country. I am cautious & do my research so I don't get scammed.

Horrible. I've paid for three months and had a dozen or so likes. The last couple of weeks of my subscription – nothing. My subscription ends and in 24 hours I've got 12. But of course my subscription has ended and I can't access them. Match is a scam. I'm wondering why there's not been any legal action.