Match.com

sean of simi valley, CA September 23, 2009

match.com is stealing my money with thier expensive lawyers, when am i getting my money back. you people are the worse company and people should not trust you.i am in sales and i meet average 10 people a daay and i make sure they know about your bad bussines practises. i like to here from you. you charge me 19.95 after 10 days that i cancel my member ship i want my money back.other wise i will tell every body about your bad dealings.

sean of simi valley, CA September 22, 2009

never subscribe with match.com the wsrse and ripeoff specially thier lawyers. they will try to steal every chance they get.watch out for rocketlawyer.

Debra of Westminster, CO September 22, 2009

I was contacted by a member who turned out to be a scammer and I do believe is from another country claiming to be a US citizen living it Washington state. I received email messages, Yahoo instant massages and phone calls from him constantly for weeks. This man is an expert in deceiving women. His identity, income, address and everything was a fake. I am very embarrased to say that he did con me out of 13,000 believing he loved me. That is how good he is. His name is Jeffrey. I reported him to Match.com and never heard a word back from them. I have reported him to the Internet Crime Complaint Center, UPS, and trying to report to Western Union as well. He has to be stopped and Match.com will not answer my complaint. Please help stop him before he does this to anyone else.

Russell of Richmond, TX September 22, 2009

I started trying Match.com about 2 years ago and found the service was not as productive in locating people as I expected. I canceled the service and several months later received an e-mail stating that someone was trying to reach me. I reactivated my account for 30 days to get the information but Match.com continued to bill me for 6 months of use. I did not authorize this action and when I called to complain I was told there would be no refund by Kathy. This company is a rip off artist! They do not give you an option they just bill you.

Laurene of Dallas, TX September 19, 2009

I have received only fake people contact me since I signed up 10 days ago. I called and requested a refund. I was refused and after the second complaint call, I was told I was doing something wrong with my searches. My complaint was from everyone who contacted me. They are ALL fake. All I want is a refund and be removed from the website!

Benigno of Houston, TX September 18, 2009

I looked at my bank statement this morning and I had a charge for 121.64 from Match.com and I didn't even order it or signed up for it. I want out of the service I haven't used it and I don/t plan on doing so. I want them to take my name off their mailing list.

Just of York, NY September 15, 2009

I had been a subscriber on and off. I recently received an 'email' and used the free three day trial. The email was a fake and I promptly canceled my account within the three day trial period. I received a confirmation of cancellation via email stating that I would not be charged on September 7. On September 12 I checked my credit card balance and found that in fact I had been charged. I tried calling customer service only to have a recorded message stating that they only had agents available from Monday to Friday. I attempted to use their complaint center through their site, only to be told that the 'feature was not available' when I clicked on the send button. I contacted American Express and they have issued a full refund. Meanwhile the account is still active and have not had any contact with Match.. Luckily American Express treats its customers better than Match.com. On another note, you are unable to remove the billing information from your Match account. I attempted to delete my credit card information but am unable to. Match.com has indeed become a haven for scams, I have been contacted numerous times by clearly fake women, usually when my subscription was about to end. This billing scam is the final straw with me.

Denise of Balmoral , Canada September 14, 2009

I send a e mail to canceld my subscription with them and try to contact them and the number they give me dont work and took money on my credit card and was not supose to how can i be help

Daniel of Golden, CO September 12, 2009

I signed up for a match.com profile, and began to email women who I was interested in. I immediately discovered that I could not send them a photograph via Match.com's email service. This created a huge amount of negativity. When I tried to send the ladies an email through which I could send them a photograph, Match.com stripped it out and replaced it with the ineffective Match.com email.

After 3 days, I was so disgusted by Match.com's actions that I canceled. Before I canceled, I emailed every woman I had emailed and notified her that I would no longer be a Match,com subscriber. I did this as a courtesy to them. Yet immediately following my cancellation, I "received" 3 purported emails. Later, long after I had hidden my profile to prevent Match from using me to attract victims, I still received a "wink".

Its clear to me that Match.com has numerous profiles which are illegitimate, that Match.com censors communications in order to prevent you from contacting interested parties (the sooner you connect, the less you'll pay), and sends you fraudulent winks, emails, and other communications in order to get you to subscribe. I believe the above meets the definition of FRAUD.

Matthew of Kent, WA September 2, 2009

I initiated a six-month membership with an explicit guarantee of a free renewal for six-months if I did not find a match. The company refused to honor the guarantee and will not return any correspondence to that affect.

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