McAfee Reviews

I switched to McAfee recently, and it has been the worst decision that I have ever made. My old program was Bitdefender, which worked perfectly. McAfee operates like a dumbed-down Bitdefender that barrages you with constant pop-ups asking you to buy add-on services. Bitdefender allowed you to turn off these constant pop-ups, not McAfee. I have spent many wasted hours with their support trying to get these pop-ups turned off, and they have been useless. I bought a program, not a license for McAfee to harass me daily.

I would have loved McAfee, but then they changed my default browser to Yahoo because of one box I forgot to unclick, and I literally watched it happen. Right after I accidentally hit submit!!!! I'M SO MAD!!!! I DO TECH. WATCH WHAT YOU DO!!!! UNCLICK EVERYTHING!!!! YOUR BROWSER WILL DEFALUT TO YAHOO!!!! What an awful experience. For the love of God, just watch what you click. Ads, cookies...Now they take over everything. It takes 3 times to put in a question to Chrome. McAfee, I'm a single parent, trying to build a business, get my doctorate, and just survive. And I am good at this, but I am having to work hard at trying to take back control over my own computer. The average person has no chance. Nice. Nice job. Unfair, McAfee. And not cool.

I did pay cheap plan that never worked. They were forcing me to pay more. I was threatened that I was going to lose my data and other things…. Bad company.

I trusted McAfee to protect my information, not take money from my account without permission. McAfee charged my credit card $160.86 without authorization and then made the situation even worse with poor customer service and unacceptable delays. When I reached out for help, I was told I may have to wait THREE WEEKS just for them to decide whether they will refund money they never had permission to take in the first place. That is beyond frustrating and completely unethical.

This software is just like what the rest of the world is turning into, GREEDY!! This is just another overly paid corporation building their bank accounts off people who actually work hard. Why advertise all this "computer protection" when that not what's actually offered without extra payments? Why offer subscriptions that do nothing but "inform" that there's things that are slowing the computer down but make me PAY for you to actually help? CLEARLY, I KNOW THERE'S, SOMETHING SLOWING IT DOWN IF I'M PAYING FOR PROTECTION!! Then, why tell me what I essentially "paying monthly" but don't offer that as an option? And the staff.. RUDE! And overall NOT worth it!!

I am a senior who retired and closed down my company. I bought new devices and my account does not even include my current devices. I called McAfee to cancel my subscription after I had been auto renewed. I also really don’t use my corp card for business and did not see that my McAfee had auto renewal. I contacted McAfee and asked that the charges be reversed. Yes, the charges were from a few months ago. They said they would get back to me in 48 hours. They responded after 3 days and denied my requested credit. This is a horrible company. The agent I spoke with was understanding and helpful but he was not the decision maker. I want my credit card to be credited for the charges. Do not do business with McAfee.

2 months ago I just completed a scan and all systems report no action req. Later that day pop-ups started and within 10 minutes my screen is 1/2 covered with messages locking my computer and calling me a thief without saying the word. Saying he is going to make sure I'm going pay back all the money I had received. I was shocked and pissed!! I SAID I HAVE AN ACC. WITH MCAFEE. He said your acc, was canceled for non payment. I said I'll check, I knew I had it on auto pay so called the bank and the payment cleared 2 weeks earlier.

Theft. Imagine they overcharge you and you don’t catch it until later. They still overcharged you. They still took your money. It is your money and they refuse to refund it?

One of the worst customer service experiences I have ever had. Wouldn't renew if my life depended upon it.

I am very disappointed with this company. To me, this company is a scam. It is way too expensive, and the people I was able contact were not very nice. I also found out that they have a low rating. I just want to get away from them.