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DirecTV - Rebates





DirecTV

Billing Problems
Installation
Maintenance
Rebates
Sales Practices
Billing for "Adult" Shows
About those "Adult" Bills ...
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bill of magna, UT April 26, 2009

I am trying to get my 21.99 rebate for one year and I cant get it on line and I havent received any forms

Denise of Norfolk, VA April 15, 2009

Denise of Norfolk VA (04/15/09)
direct tv's rebate is full of [lies]. I did my rebate online I recieved an email that they recieved it but I didn't quaily for it, so I called the rebate department to ask why? I was told because I didn't have the choice package. no I have choice xtra and I still should get the rebate for that's what [they] are advertising. Now I have to mail it in. It's a shame because you can't just tell them you don't what to deal with all of there mess and cut it off. than you have to pay a cancellation fee which isn't fair that they have bad customer service.

Brian of Ehrhardt, SC April 13, 2009

Brian of Ehrhardt SC (04/13/09)
I signed up with direct tv last two months ago and was suppose to have received a rebate by now. Im still waiting for the rebate which will take about another two months because I was told my rebate call in didnt take when I called it in. The customer service agent assured me that I will still get my rebate but its the principle of bad business that now I will be paying the full price of my package until, or if, the rebate finally picks up. I was laid off from work recently and had calculated what I could afford to pay a month for satellite. Now with the unfortunate rebate delay I will be paying double the amount as previously calculated until my rebate kicks in. I wont be a repeat customer after my contract is up!

The consequence for me is that I know have a extremely large bill to pay until the rebate takes effect. I have also heard of people waiting and never getting the rebate, that has me worried.

Marlene of Whittier, CA April 10, 2009

Marlene of Whittier CA (04/10/09)
well i had seen an advertisement in the paper 29.99 with hbo,starz,etc. and i called and ordered direct tv thinking that i was going to pay 29.99 a month. well 1st month i didn't recieve my bill so i finally called. my bill was 100.00. i was very upset and asked why? they had told me that i have to apply for a rebate online, then they said it would take 5 to 6 weeks. i was pretty upset, well now 1 month later again i do not have the rebate. it was never sent to my email. so i have to pay full price. i believe that this is false advertisement. i hope that something can be done. thank you for your time.

more money i expected to take from my budget.

Claude of Chattanooga, TN April 5, 2009

Recieved ad in mail from Directtv 150 Chs 29.99 a month for 12 months. Requested inst. on 2/26/09 Inst. came and worked several hrs and advised completed I signed his form. I went on vacation 3-22-09,, came back 4-3-09, no signal on my tv, opened my bill and instead of 29.99 it was 73.90. and to get the 29.99 I had to sebd a rebate in and the bill would be more than 29.99 even then. I told them I did not want the service if more than 29.99 and was told that early withdrawl would be 440.00,, and they still could not turn on service, said would be 5 days before someone would come out to fix it.

Ralph of Columbus, OH March 15, 2009

Ralph of Columbus OH (03/15/09)
i got directv on february 28/09 choice xtra i was to get a rebate but no rebatea and starz and showtimefor 3mo.

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