DIRECTV Reviews

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About DIRECTV

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DIRECTV is a direct broadcast satellite provider that transmits to homes throughout the United States and the Caribbean. There are many different packages to choose from, each offering a variety of features, channels and DVR options. It's important to note that DIRECTV requires a two-year contract, and most customers experience an increase in prices after the first year.

Pros
  • Various programming options
  • Easy to relocate with
  • Multiple packages available
Cons
  • Costly to cancel
  • Price increases after first year

Helpful Reviews

Austin, TX
Verified purchase
I did a lot of research and finally decided to try AT&T DirecTV. From the very beginning, signing on, installation of equipment, and answering any question I had, the service I re...

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Warsaw, MN
Verified purchase
We have been with DirecTV for many years and we on occasion will need a DirecTV service tech to help us out. We contacted DirecTV and they sent a Service Tech out to us named Pat ...

Read more

DIRECTV packages

DIRECTV has many different channels but understands that customers have very specific wants and needs when it comes to programming options. The company offers a variety of packages with multiple features, channels and DVR options. DIRECTV has six different plans:

  • Select: A budget-friendly option with basic channels. Customers can access 155 channels.
  • Choice: A great option for families that has a variety of different program preferences. Customers can access 185 channels.
  • Entertainment: A good choice for sports lovers. Customers can access 160 channels.
  • Xtra: The company’s most popular package. Customers can access 235 channels.
  • Ultimate: Ideal for movie lovers. This comprehensive package gives customers access to 250 channels.
  • Premier: Gives you every option you need for an all-inclusive TV watching experience. Customers can access 330 channels.

DIRECTV has multiple extras and add-ons you can add to your plan. This includes premium channels like HBO, Showtime, Cinemax, The Outdoor Channel, NBA League Pass, NFL Sunday Ticket and DogTV.

DIRECTV prices

The six plans come in at different price points. Installation and DVR hookups are included in your package, but you pay $7 a month and a $99 installation fee if you want additional receivers. There is also a $9.99 a month regional sports fee.

Prices for individual packages are:

  • Select: Plans start at $59 a month
  • Choice: Plans start at $69 a month
  • Entertainment: Plans start at $64 a month
  • Xtra: Plans start at $79 a month
  • Ultimate: Plans start at $84 a month
  • Premier: Plans start at $134 a month

While DIRECTV offers great introductory offers, you must sign a two-year contract, and rates increase in the second year. Be sure to ask about second-year pricing before signing a contract. If you want to cancel your plan early, you must pay $20 per month for every month left on the contract.

Other fees to be aware of include a $99 fee when a technician must be dispatched to make repairs. You can put your streaming services on hold until you return home if you’re going on vacation, but there's a $7 a month charge. There is also a $19.95 activation fee.

The company charges $4.25 if you are late paying your bill. You must return your equipment if you cancel your service — if you choose to keep it, you'll end up paying anywhere between $45 and $135 to cover the costs.

DIRECTV FAQ

Can you get internet through DIRECTV?

DIRECTV doesn’t provide internet service directly, but it offers internet services through AT&T.

How much does DIRECTV really cost?

DIRECTV plans range from $49 to $125 a month, plus service fees and installation.

Is DIRECTV better than cable?

DIRECTV has better equipment and technology than many basic cable providers, and it tends to offer more channels.

What is the best DIRECTV package?

It depends on how much TV you watch and what channels you want. The Entertainment package is best for sports lovers, while the Choice option has a lot of family-friendly options. The best package for you varies based on your budget and your TV preferences.

Still have questions?

Is DIRECTV good?

In 2019, over 16 million people across the country subscribed to DIRECTV. While channel options and DVR capabilities are a plus, the significant price increase after the first year and challenging cancellation process may discourage people from committing to DIRECTV. Be sure you completely understand your contract before committing to DIRECTV’s services.

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DIRECTV Reviews

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    Page 1 Reviews 0 - 10

    Reviewed May 18, 2026

    DIRECTV Streaming is awful! So many issues with everything about it! Don’t do it!

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    PriceStaffRates

    Reviewed May 17, 2026

    I recently stopped my AT&T service and went to DIRECTV, the pricing sounded so good. Welp, I’ve had problems from the get go and if you need help there is no direct number to speak with technical support. I was told not to go with DIRECTV to go with YouTube tv, but I didn’t listen and now reading all of these horrible reviews I’m really thinking that I made a HUGE A mistake! I’ve already been having issues and I’ve already had issues…. JUST GREAT! Always do my research and I didn’t this time!

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      CoverageSales & MarketingMaintenanceBilling

      Reviewed May 17, 2026

      When I signed up for this service, I did it because it had a 7-day free trial, but what they failed to tell me was that as soon as you activate it, that is when your bill is due. But, they told me that my bill was due on the 25th, they refuse to fix it.

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      Customer ServiceContract & TermsPricePunctuality & Speed

      Reviewed May 16, 2026

      Terrible customer service. Website and contractual agreement were not consistent and was charged an early termination fee despite the website saying I could cancel without a fee after March 2026. I moved to Sling. Cheaper and better.

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      PricePunctuality & SpeedBilling

      Reviewed May 16, 2026

      Was with DirecTV for 3 months. Worst Cable TV experience I've ever had the displeasure of having in the 35+ yrs I have been using cable services. Then when I cancelled the service they continued to try and charge my Credit card for services, then for equipment I had returned. I have spent hours and hours battling with them. Finally 3 months later, hopefully I'm free of them.

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      Customer Service

      Reviewed May 15, 2026

      KWTV (channel 9) in Oklahoma City has been removed from my package. It is tornado season and is our primary weather service during bad weather. We have watched Port Protection for the past 6/7 seasons. It has been removed from our package. I have subscribed to DIRECTV for over 20 years. Under the current customer service failures, I would not recommend DirecTV.

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      Reviewed May 14, 2026

      Robbed me of almost $1000 because they know you won’t spend the time effort and money into a lawyer. Be careful if you choose to “put your services on hold”.

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      Customer ServiceTechPrice

      Reviewed May 13, 2026

      Low on customer service and high in cost. They charge you for everything and tie you into long-term contracts just for upgrading unreliable equipment. Too many other good options to choose from.

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      Customer ServicePriceStaffBillingTransparency

      Reviewed May 13, 2026

      Worst company I've ever dealt with. Service suspended when my payments were up to date and they all of a sudden withdraw 1 year's worth of payments from my bank. Customer service was terrible and not helpful at all.

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      Customer ServiceTechStaff

      Reviewed May 11, 2026

      HORRIBLE terrible customer service. DO NOT use them. Deceitful in their contracts. No English speaking reps!!

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      DIRECTV Company Information

      Company Name:
      DIRECTV
      Company Type:
      Public
      Ticker Symbol:
      DTV
      Address:
      2230 East Imperial Highway
      City:
      El Segundo
      State/Province:
      CA
      Postal Code:
      90245
      Country:
      United States
      Website:
      www.directvbundles.com