Well I had leased a 1999 Volkswagen Golf GLS. After the 1st month, the car started giving me problem. I took it to 3 different mechanics and all of them told me that they sold me the car with an engine that's already messed up. I called the dealer and they told me they couldn't do anything about it.
Consumer Complaints & Reviews
I am complaining for the way they are treating customers after a sale in Egypt. The story started when I purchased a Golf car Model 2011 (chasse number 154433, motor number 15568). In March 2011,while I was driving more than 50 days, I hit the cover of an opened sewage, although the speed was only 40 km/hour. Suddenly, the driver's front passenger airbags, as well as the ones underneath the legs of driver, all opened.
I went to the agents in Cairo and they were surprised at the workshop. They put the car on computer to check some information and decided to send all information to the mother company in Germany, asking for explanation and advice. It has now been more than 50 days and they didn't even contact me and when I called, they said, "We are still waiting for a reply from Germany". I am asking your kind support and looking forward for an action to save your reputation and image in Egypt.
