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Honda

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Honda • Airbags • Brakes • Bumpers • Fires • Honda Care • Ignition switch • Odyssey doors • Odyssey seats • Paint • Radiator • Transmission • Windshield • The Insight --- • Honda To Sell Hybrid For Under $20,000 • Honda Drops Accord Hybrid • Feds Probe Honda Ignition Problems

It's true. We even get complaints about Honda, which some would call the world's most perfect moderately-priced car. Something Honda should be concerned about is that loyal, repeat customers are beginning to grouse that they will defect to Toyota because of reliability and warranty problems in the latest crop of Hondas.

Here a few of the more recent complaints:

esther of oceanside, CA September 29, 2009

2008 honda civic brakes worn out after 16,000 miles of use. New brake job is required every 15,000 to 17,000 miles per honda motors. Honda Motors states there is nothing wrong with the brakes and getting the brakes replaced every 18 months is normal maintance.

REAH of HOLLIS, NY September 29, 2009

I own a Honda Pilot 2007 and I love it. I have a big problem with the windshield wipers, they are no good, when it rains heavily you can't see anything and this is very dangerous. I have other friends that are complaining also.

Stacey of Rancho Santa Margarita, CA September 19, 2009

Ride side curtain airbag and passenger seat airbag deployed for NO reason while on the freeway. I had my 15-month-old daughter in back seat. Between the noise and the lack of any visibility on the right side of the car, I have no idea how I partially made it off the freeway (California Highway Patrol escorted me the rest of the way).Car towed to Family Honda as instructed by Honda Customer Service.

Deepa of Ghaziabad, India September 18, 2009

I have purchased One Aviator from Sangam Autos on 05.06.09 wide their Inv no. 09IN00380. In this vehicle the dealer supplied me faulty battery and hence I could not start the vehicle electronically. Inspite of my repeated visits to dealer,no response was given to me and the fault is still exist and no one is ready to listen me.

Today I was informed that this battery was purchased by M/s sangam Autos from local dealer of Amco Battreies and dealer directed me to go Amco Batteries for the replacement of this faulty battery . It is very shoking that Honda Motors sell the vehicles without batteries and their dealers purchase the batteries from local market.

This is fradulant on the part of the dealer as well as on the part of the Honda Motors to realease the vehicles in the market without vital components and allow their dealers to buy sub standard componants from the local market. You understand that without a functional battery a lady can not start the vehicle in the city. I am not able to use this vehicle due to faulty battery supplied by dealer.

Kelly of Port Huron, MI September 15, 2009

Bought this vehicle thinking it would be the safest for my children...WRONG! The sliding doors open and close when they want... sometimes they work properly other times they don't. had the driver side sliding door open while driving on the expressway (no kids sitting near the door Thank God). Currently the will not operate at all if the car is running. The passenger side door is stuck closed, can't open electronically or manually. The driverside door will open manually only about 12 inches (just enough for the kids to squeeze in and out. I have to roll the window all the way down just to buckle the littlest one in his car seat. The VSA and ABS lights come on and go off for no aparent reasons also. It seems when these lights are on the dash is when the doors are also very stupid. Had 4 wheel bearings replaced since buying the vehicle new in 2005. Honda swears there are no issues with there product.

Phil of Suffern, NY September 10, 2009

My 2009 Honda Odyssey had the rear window on the hatchback IMPLODE after I simultaneously closed the two side sliding doors, right after my two passengers left the vehicle. I heard a POP then heard the glass shatter into thousands of tiny pieces. I was still behind the wheel. Honda told me to take it up with my insurance company as this is not a warranty problem. Imagine if children were sitting in the third row of seats.

ivan of jeffersonville, PA September 8, 2009

I had a very bad encounter at Martin Main Line Honda dealership with the Finance Manager who was extremely rude. Let me begin by stating that I had purchased 2 Hondas in the past 3 years from this dealership and had nothing but pleasant experiences, which is why I convinced my relatives to purchase a Honda from this dealership today. So the negotiations went smoothly but we had to wait approximately 3 hours before we could meet with the Finance Manager to finalize the transaction as it was a busy day at the dealership.

When we were in the midst of signing the financial documents and the coverage options explained to us, I calmly stated that we would like to pass on this option and was rudely interrupted by A. Matarazzo stating the following in a very degrading tone: EXCUSE ME, ARE YOU THE PERSON BUYING OR PAYING FOR THIS CAR, IF NOT KEEP QUIET AND DON'T BOTHER INTERRUPTING. I CANNOT STAND PEOPLE WHO ARE HERE FOR MORAL SUPPORT THAT HAVE NOTHING TO DO WITH THIS PURCHASE!

A. then rudely moved the paperwork around and banged loudly on the keyboard to express her anger about this situation. Needles to say, I was shocked and appalled by this childish attitude as I had stated the same response in my two previous purchases with Martin Main Line Honda and both times were met with an explanation from the Finance Manager stating that they understood but still had to explain the coverage to me. Again, both times were dealt with professionally by the Finance Manager back then handling the transactions.

Giving A. the benefit of doubt that it was a long day for everybody, including us, who had to wait 3 hours to finalize this deal, I stated to her that if I may have sounded rude in any way that I apologized. She merely raised her hands holding a bunch of paperwork, rolled her eyes, and stated the following: YEAH, WHATEVER!

And continued to bang away on the keyboard and clearly expressing her anger over this situation by throwing the paperwork around the desk.... I was clearly the person responsible for convincing my brother in law to come in to Martin Main Line Honda on a beautiful Saturday morning to purchase a Honda from this dealership due to the great experience I had in the past until now.

...Instead, Alison further quoted the following: HERE'S THE PAPERWORK TO SIGN TO WAIVE THE COVERAGE AND IF ANYTHING HAPPENS, IT'S BECAUSE YOUR FRIEND HERE TOLD YOU NOT TO SIGN IT. Is this the response she conveys to every customer or just certain demographics that decide to not accept the extended coverage? I find it hard for someone, titled as a Finance Manager, to express a bully like mentality if the customer waives the extended coverage option.

I believe there are other customers out there that might have encountered this attitude and probably decided never to purchase a Honda from Martin Main Line again. Think about the possibility of losing subsequent deals based on the incompetence of one single employee. As a working professional myself, I believe my past experience has taught me enough to not be rude to a person and pass judgement when trying to complete a deal with them. I hope that Martin Main Line will scrutinize this matter and make the appropriate amendments to correct this type of behavior.

zhiwei of camas, WA September 6, 2009

did care services with the dealer and never got a reminder to rotare the tires. Service representives suggested/pushed for other care services which are unneccessary. The dealer does not have a serving attitude but just for making money. our orignal car's tires wore out at 22K mileage which is much less than the OEM's warranty. The car dealer did a flush service which seems unneccesary.

cheryl of Frederic, WI September 2, 2009

6/18/09 we brought my 2004 honda crv.in to have a rust spot inside the gas tank door. if was very evident that it was rusting from the inside out. I was advised that this problem was not covered honda warranty because it has not perforated through the panelt. I understand these warranties, but am a little frustrated that with todays advancement with antirust prep that this type of issue would result.

Karen of Garland, TX August 31, 2009

November 2007, I purchased a 2008 Honda Accord LX. I had to replace my back brakes for my 2008 Honda Accord LX on 09/26/08(less than a year) at 20,090 miles and did 2nd back brakes replacement on 08/31/09 at 38,093 miles. It appears I will need to replace my back brakes every 12 months or less. Honda should recall these cars for the brakes and repaired the problem; it is dangerous.

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