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Honda

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Honda • Airbags • Brakes • Bumpers • Fires • Honda Care • Ignition switch • Odyssey doors • Odyssey seats • Paint • Radiator • Transmission • Windshield • The Insight --- • Honda To Sell Hybrid For Under $20,000 • Honda Drops Accord Hybrid • Feds Probe Honda Ignition Problems

It's true. We even get complaints about Honda, which some would call the world's most perfect moderately-priced car. Something Honda should be concerned about is that loyal, repeat customers are beginning to grouse that they will defect to Toyota because of reliability and warranty problems in the latest crop of Hondas.

Here a few of the more recent complaints:

srinivas of Fremont, CA November 18, 2009

I brought New Honda Accord 2009 model in May and the car is missing driver and passenger side under panels. This exoposes my legs to all the wirings and it could be hazordous. I complained to South Bay honda and now they say Honda declined to provide them saying I came back too late after the purchase

Rod of Overland Park, KS November 17, 2009

I purchased a Honda HRX series mower from Home Depot on August 30, 2009. By the end of Ocober I had less than 10 hours of run time on this motor and it just quit. I tried to restart it but noticed there was not any compression when I pulled the starter rope and there was a rattling noise coming from the engine along with a puff of blue smoke.

I called Home Depot and spoke to customer service and they transfered me to the lawn and garden department. The individual said that the purchase was over their 30 day return policy on gas powered equipment and recomend I take it to Smitty's Lawn and Garden in Olathe. I took the mower to Smitty's (local Honda service dealer) and they said it would be 4 to 5 days before they even get to it. I called over a week later and they found that the valve spring had broke along with other mechanical malfunctions and that the motor was shot. Smitty's told me they would file a warranty claim with Honda to replace the motor.

I called again on November 17 and found out that Honda wanted them to REPAIR the damage which meant rebuilding the entire motor. Smitty's is still waiting on ALL of the necessary parts to finish the job. This doesn't make sense to me to have all of the time and labor costs involved to repair what was a NEW mower instead of just replacing the motor. Or better yet giving me,the consumer, a new mower. This story is on going, so be aware about the horrible customer service from HONDA MOWERS.

Louis of West Hempstead, NY November 14, 2009

One of the sun visors on my 2006 Civic split - apparently a defect in the product. I have researched and found many others with similiar problem. Honda should foot the bill for the new visor.

Robert of South San Francisco, CA November 10, 2009

Took my 2009 Honda Accord in for Scheduled Service. Advised that I needed new Rear Brakes. The car only had 13,582 miles and was less then a year I had it. Advised by the Dealer they had seen this before on the new models and had not fix for the problem.

Tom of Dexter, MI November 10, 2009

Honda has a defective radio and vent control light system. If you are over the warranty it will cost 900 to fix. This an engineering problem of the radio, not wear and tear. They should fix it free.

thalia of wilmington , CA November 5, 2009

in april of 2007 i bought a new honda, but at the time i didnt have enough credit so my aunt cosigned. i was told that after 2 years if i had good credit i could put it under my name only. well a year and a half later she moved and i was pressured to take her name off the contract. i dindt really take action because i only had half a yr left to go. so one day i went in to the dealer to fix a mistake that the American Honda Finance comp., which was my finance comp., had done on my registration. my aunts name apeeared twice, and it should be her name first then underneath it mine.

while i was ther i asked one of the sales men if there was any possible way that i could remove my aunts name and have only mine as the ownwer of the car. i told him that i had good credit, but i dint meet the 2 yr criteria. he said it was no problem and he went on to check my credit history, and came back saying it was perfect. i actually told him i was gonna come back because i had an important court appointment to attend in 2 hours. they said it wasnt gonna take long so i stayed.

they started going over numbers of what i was gonna pay and it was a lot. they also told me i had to give another dowm payment, but i told them that was crasy and that i had already given 3k when i first bought it. then i asked them why they where doing all this, for all i wanted was my name to appear only and not the other owner. it never hit me that what they were doing was reselling my car over to me again. they never clarified anything and they kept avoiding my questions.

im a first time car buyer so i dindnt really have any knowledge of how to deal with things like that, and i had no one to call to help me understand what was going on. they kept going back and forth with numbers and big words, and told me that my monthly note was gonna go up, and how much i was willing to pay. i had 14k left to pay on my car, so i kept asking them if the even though my monthly note was gonna go up, if my total left was gonna stay the same. well they never really clarified anything and they somehow kept avoiding my questions.

i swear i had no idea what was happening so i was happy and i even called my aunt to tell the good news. she really needed the loans. i was running short on time so i told them i would be back but they had already taken my car so ispect it or sumthing like that so i had no choice but to stay a little while longer. they kept telling me 10 more minutes and your ready to go, but those ten min never came and i was really frustruated because i had to leave.

so they faked like they were really trying to help by having all the paperwork ready and just for me to sign. i went in to the office and there was a stack awaiting for me to sign. i tripped out because it was a pretty big stack. so she told me all i had to do was sign so i could leave as soon as my car was ready. even when i was signing i kept asking the lady questions that were not answered. my main one is my car still gonna be at 14k? i mean if had to pay a small fee for the new paperwork, i dindt mind. all i cared about was helping my aunt. i know i made a mistake by signing without knowing what it really was that i was singning, but i had no idea what was happening. so as soon as my car was ready i stormed out and told them i would be back because they had my id and my registration. also the lady told me to come back so we could go over the paperwork and other things.

i called her a couple days few days later to make an appointmernt but she said it wasnt necessary.. so about a week later i received a letter from a new finance comp. western Federal Credit Union. i cried when i read it because it wasnt until then that i realized what had happened. i had lost 11k. and to make matters worse the sold it at a higher price then what i paid for the first time. the new total was a little over 28k. i told my mom and my stepdad, but neither of them helped me. they sayed once you sign, you are screwed!

so i figured oh well theres nothing i can do now. i thought that when a dealer sells a car they have to ispect it and make sure that everything is working properly right? well there were a few things wrong that i wanted them to fix and they said no. that that was my job.

well at the time i was going to college and had a part-time job. i was making about 900-1000 a month. over half of that was going towards my car. a few months ago i lost my job because the old owner sold the restaurant. im still there but making minimum wage. i make enough to pay my bills but not enough to go back to college, which is what i would really love to do.

but what holds me back is all the money i lost and have to repay over. it wasnt until i told a neighbor of mine and he told me to look for help because what the honda people did can be labeled as fraud, for they never clarified anything. i hope that there is still something that can be done, even though this happed about a year ago. i kept all my paperwork even my old bill stubs.

Elizabeth of Boca Raton, FL October 29, 2009

My 2005 CR-V had the "Black Death" issue last May of 08. That seemed odd enough to me that a compressor would go that soon in such a "reliable" car. My whole family owns Hondas. The dealer told me that it would cost 3200 to fix it. That my compressor "exploded" (lol, I am not an idiot, unfortunately for him). I immediately took it to my personal mechanic, who showed me the locked springs inside the compressor, and said it was indeed "odd" to see an AC failure that soon.

After he fixed it up for 1300. I got a call from the Honda serviceman offering to maybe "work something out". Well, with a small child. I could not afford to bargain for AC in May in South Florida, so he was a tad too late. I did not know, until my compressor went out AGAIN today, that there was this issue and was known. I have contacted Honda America, who were no help at all, and the dealer wanted to charge me 105.00 to diagnose it, and I would not be charged if I fixed it there. Hmmm.

Honda America says they will only take estimates from Honda dealers and not other STATE LICENSED mechanic. Sounds very fishy to me!! I am now out AC (driving 40 miles to work at the tail end of the flu), and who knows how much money next. They are not willing to pay for it all they said already, and they hadn't even gotten a quote. I feel like I need to do something! I am so angered that they would just brush it under the rug like that. There are SO many people out here that have the same trouble. I have signed the lawsuit petition, but not sure what to do next. I know it's October, but it's HOT here in FL!!! Any ideas?? At this point, I am DEFINITELY not buying another Honda!!!! Never thought I'd say that, but I can't afford to replace this thing every year, and neither should I!!

KUSHANA of DELRAN, NJ October 24, 2009

My job I use to work for was out-sourced, so my payments for my vehicle was delayed after 6 months of being out of work, before that they were always on time. I got a job as a temp making 40,000 less than what my income use to be, however my payments for my truck where late. I spoke with a Sheri who works at Honda Financial who called my work number which she called stumpled across a work number that was not mine but at the company I worked for got to my mother who she did not know was my mother at the time or did not know me, she told my CEO to secretary to transfer her to a Bailey and she transferred her to my mother who Honda did not know at the time was my mother, they just told everything about my situation to a woman they had no clue was related to me in the company I am temping for. I let that go, because I knew because of my situation my car might be repossed, so I went over to my mother's desk who they did not know I was related to and spoke with Sheri.

I payed a payment for my vehicle because my mother gave me the money, after that I received numerous calls at my job, after telling Honda I get off at a certain time and can not discuss my hardship at work, but they continued to call me at work. I paid 2 more payments which total 808.00 even though my home is in foreclosure to them to keep my vehicle. after I got out of the reposession phase (never received a letter when I was six months late)I continued to make a payment of 404 to become current with my payment eventhough I was financially struggling, but I need my vehicle to get to work and make money.

I am now only 21 days late after making payments and trying to get caught up, Honda is now harrassing me, they have found my mother's work number, home number, and are calling her on a regular basis every hour. They are calling the CEO of where I work as a temp to tranfer her to my mother which they did not know it was my mother the first time they called. I might lose my job now because of this, my parents number was never on my lease, my work number or my mothers number was never on my lease when I brought this vehicle, cause I never worked for the company I was at when I got the truck.

Now I receive a letter in the mail for Notice of Right to Cure-Lease, when I was late for 6 months I never received any letter, now that Iam paying I am receiving threats from Honda, this is harrassment and it needs to be stopped. They are harrassing my parents now calling their house every hour, and my mother's job who they are calling the CEO secretary having her transfer the call which she might lose her job because of this also, where my mother was never on my Lease as a contact, but they called the job which they never had a number because when I signed the lease I was not at the company so they looked illegally for a number of where I worked, but never had the clue that the person they were telling my financial difficulties was related to me. I want to sue American Honda Financial for harrassment, and defamation of character. I mean how do you catch up from being behind because of financial problems and then when you start paying you become a target?

Mike of Anaheim, CA October 21, 2009

I bought a new 2009 Honda Odyssy a month ago and suddenly the airconditiong is not working. So I took the car to the dealer and they said that a small stone hit the ragiator(or condensor?) and I need to fix it by my expense of 1200 plus tax. It is not warranty covered. Then I took the car to the mechanic that I know, and he said that many people who have 2009 Odyssey come for the same problem. He said, Odyssey has a problem in the front bottom cover(under the bumper) which is made to cool down ragiator because it has many big holes which cannot protect ragiator but makes stones easily hit it. I believe that Honda should recall the Odyssey to change the cover to protect ragiator and the car, otherwise it is very dangerous.

William of Evans, GA October 20, 2009

I purchased the 2003 Honda Odyssey new in late 2002. Honda had a safety recall on this vehicle's automatic transmission. They supposedly installed an "oil jet kit" to correct the problem. Now, at ONLY 74,000 miles, my transmission jumps so badly that the seatbelts lockup while slamming the passengers back and forth while up-shifting and down-shifting below 20 mph. It will do the same while holding a constant 40 mph. The "oil jet kit" accomplished was Honda wanted.

The kit PATCHED the problem long enough for vehicles to get out of their warranties. Now, Honda claims no liability. I was told during a call to Honda Corporate Help that if I spoke to the dealership of never buying another Honda, the dealership would likely pull its offer to cover 25% of the transmission replacement cost. THREATS from Corporate Honda to keep my mouth shut and pay the bill for a known defect!!!

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