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Honda

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Honda • Airbags • Brakes • Bumpers • Fires • Honda Care • Ignition switch • Odyssey doors • Odyssey seats • Paint • Radiator • Transmission • Windshield • The Insight --- • Honda To Sell Hybrid For Under $20,000 • Honda Drops Accord Hybrid • Feds Probe Honda Ignition Problems

It's true. We even get complaints about Honda, which some would call the world's most perfect moderately-priced car. Something Honda should be concerned about is that loyal, repeat customers are beginning to grouse that they will defect to Toyota because of reliability and warranty problems in the latest crop of Hondas.

Here a few of the more recent complaints:

Mike of Anaheim, CA October 21, 2009

I bought a new 2009 Honda Odyssy a month ago and suddenly the airconditiong is not working. So I took the car to the dealer and they said that a small stone hit the ragiator(or condensor?) and I need to fix it by my expense of 1200 plus tax. It is not warranty covered. Then I took the car to the mechanic that I know, and he said that many people who have 2009 Odyssey come for the same problem. He said, Odyssey has a problem in the front bottom cover(under the bumper) which is made to cool down ragiator because it has many big holes which cannot protect ragiator but makes stones easily hit it. I believe that Honda should recall the Odyssey to change the cover to protect ragiator and the car, otherwise it is very dangerous.

William of Evans, GA October 20, 2009

I purchased the 2003 Honda Odyssey new in late 2002. Honda had a safety recall on this vehicle's automatic transmission. They supposedly installed an "oil jet kit" to correct the problem. Now, at ONLY 74,000 miles, my transmission jumps so badly that the seatbelts lockup while slamming the passengers back and forth while up-shifting and down-shifting below 20 mph. It will do the same while holding a constant 40 mph. The "oil jet kit" accomplished was Honda wanted.

The kit PATCHED the problem long enough for vehicles to get out of their warranties. Now, Honda claims no liability. I was told during a call to Honda Corporate Help that if I spoke to the dealership of never buying another Honda, the dealership would likely pull its offer to cover 25% of the transmission replacement cost. THREATS from Corporate Honda to keep my mouth shut and pay the bill for a known defect!!!

Julia of Lititz, PA October 19, 2009

2006 Honda Civic, 73000 miles out of warranty. Cracked engine block, manufacturer defect well documented on internet. Honda corp. not paying for total cost of replacement, offered 90%. Interested in possible class action lawsuit.

Joseph of St Charles, MO October 17, 2009

My wife took our 2009 Honda Accord in to have oil changed and do a regular checkup. They contacted my wife and told her that the rear brakes needed to be replaced. The car had only 23,860 miles on it. My wife questioned that immediately given the low mileage. They told her that Honda knew there was a problem, but did not know how to resolve the issue other than to replace the brake pads with the same pads that were installed when the car was assembled at the factory. Warranty does not cover brakes. However, brakes wore out far faster than anyone could possibly image as "normal wear and tear".

I contacted owner of Honda Dealership. Very politely explained the issue to him and said that I would love it if he could do something with contacting Honda so that other customers would not be adversely affected by this like we were. He was polite to me the entire conversation, but refused to contact Honda and try to protect other customers. I thought this unusual. He also would not do anything to help us out on cost (didn't figure this would happen, but was just hoping). I was more concerned about other customers. I called Honda Customer Service and they logged the issue, but refused to do anything else. It is unreasonable for Honda customers to replace their brakes every 20,000 miles.

Stacey of Harbor City, CA October 17, 2009

I have a 2001 Honda Civic EX... mileage (28,000 miles). I hardly ever drive this car and the transmission went out on me last night at 2am in the "bad part of town." I was coming home from work and was at a stop sign and pressed the gas to go and it just revved. I got it to a gas station and was freaking out and crying because I keep this car in good shape. I had it towed to my house for 93 dollars! I have to call someone tomorrow to fix this. For now I'm having family drive me, which is inconvenient for them.

Honda needs to realize there is a true defect in the 2001 civic transmissions. We need to get a class action lawsuit going on here. I am not paying 3,000 for a new transmission. I should sell it and get a Toyota Corolla because they are more reliable. My car was just at the dealer for an oil change and a few months ago had the 30,000 mile service even though it's not even at 30,000 miles. I even had the brake fluid and power fluid changed at an independent honda place because the dealer wanted 200 and the independent wanted 150.

I bought this car brand new from Scott Robinson Honda in Torrance February 6, 2001. It had 6 miles on it when I bought it. Honda has to stop playing dumb and issue a recall for this. If Toyota can issue a recall for floor mats causing accidents after someone is killed then is Honda going to wait until someone gets hit from the back when their car stalls out on the freeway. Thank God I was on a residential street that had no traffic. My car's interior is falling apart too. Both sun visors have rips and the mirror closure is flopping/sagging. Even the rubber piece on the drivers side door trim is falling apart and there is silver metal exposed.I had to buy 2 new sun visors on ebay to replace because Honda sucks.My upholstery is sagging too. I tried to glue it but it looks worse. I'm thinking of using safety pins.

I notice other 2001 Honda civics on the road and i see the sagging upholstery and I see the chipping plastic on the bottom of the door window frame! ...The interior is the number 2 complaint. I took the car in to the dealer for the driver side airbag recall. They had to re pack my airbags because people were getting killed when the air bag deployed because shards of plastic and metal were flying out cutting people's face and damaging eyes!

Honda- Do a couple of hundred people have to die until you issue a recall for the faulty transmission! I had my car towed to Scott Robinson Honda in Torance, CA. They wanted me to bring it in and have it "diagnosed", but I already knew it was the transmission. They called me the next day and said that it would be about 2500 and American Honda would pay half for it. So I am still out 1200! I want to be compensated for everything! I don't think it's fair that I have 28,000 miles on the car and the transmission failed. I would like someone to help me recoup my 1200 for the transmission, because even though the company is going half and half with me why should I pay one cent for a perfectly maintain car with 28,000 miles. I lost my faith in Honda. I thought they were reliable, but not anymore.

Kelly of Alexandria, VA October 15, 2009

My 2003 Accord EX with 128K miles has a bad engine. The dealer said it appears to be worn out from normal wear and tear. All scheduled maintenance has been done. I spoke with Michael A in Honda customer service and advised me that since I was out of warranty they cannot do anything to assist with the cost of repairs. This all started because I kept burning excessive oil. When I googled excessive oil burning, a number of issues populated about this common issue with Accords.

Matthew of Denton, MD October 14, 2009

I own a Honda Odyssey and absolutely love everything about it EXCEPT that I do not have any sound in my headsets for the back seats. Therefore when I am riding around with my kids in the car I have to listen to SpongeBob from the DVD player the whole ride, which is very, very annoying! I have tried everyone of the headsets that I have, I have changed the batteries, I have done everything but nothing seems to work. I have even tried plugging in one of my wired headphones but they don't work either. I have checked many forums on the computer where there are lots of other customers that have complained about the same problem. Now my thought is this, what is Honda going to do about this problem?

Deborah of Ft. Pierce, FL October 13, 2009

This is more of a complaint about the design of the vehicle. I recently, 3 months ago, leased a 2010 Honda Oddysey Van after coming out of a lease with my Chrysler Town & Country. Unfortunately a week after leasing the Honda, I went on vacation and did not really drive the vehicle until returning. The problem is a huge security breach. I have to unlock ALL doors in the van in order to open a sliding door or the rear hatch which leaves the vehicle vulnerable to anyone wanting to get into the van. In my Chrysler, I only had to open the door I needed without breaching other entrances.

The other issue is no doors can be locked until the opened door, be it sliding, hatch or otherwise, are all closed. I have spoken with Honda Corporation about this issue and they agree it is an issue but will not do anything to get me out of my vehicle. I have had to change my life style for the next 3 years to adjust to this problem as I am the only in the car and always on my own so now I don't shop at night and have to reserve weekends for grocery shopping, etc. Even to let a passenger out of the front seat all doors must be unlocked.

There has to be other Odyssey owners out there who have discovered this huge safety issue especially mothers with children. The economic damage is that I cannot get out from this vehicle with Honda and that my entire life style has been adjusted. Why can't the government come up with an agency to look at the overall safety, etc. of a vehicle before it is manufactured?

Micki of Hamilton, AL October 9, 2009

I bought a new Honda Civic in 2006. With only 19,000 miles on it,I took it to the dealership as the rear tires were making a roaring and thumping noise. (I did have the tires rotated approx. every 5,000 miles). I was told that I needed new tires. When I asked why, I was told, "You should've rotated your tires every 3,500 miles."

After telling him I was not told this when I bought the car his reply was, "On these Civics it needs to be 3,500 miles, we have the Michellins to put on it. (A cost of 150.00/tire) Needless to say, I did not do this as I could purchase new tires elsewhere at a far cheaper price. Long story short, I have had to replace 4 tires on this car 6 times.

Upon researching the internet about this today, I have learned this problem is WIDESPREAD and Honda basically does not care. Please read the TSB 08-001. This is a recognized problem that has cost me well over 2,500 in tires. The TSB's go to the dealerships, not the owners. According to this TSB, if you have mileage over 25,000 you get nothing. Cars and tires can be replaced, lives can't.

Leticia of Raleigh , NC October 7, 2009

I have 2250 miles on my new car and the tire went becuase of a nail. I had to buy a brand new tire and was told nothing could be done to help ease the pain of the new tire. When I purchased the car I was not told of the Roadside Assistance which I could have purchased. I beleive that I should have some percentage given told my tire purchase but both Honda the corporation and dealer say its just one of those things. I can say this was my first Honda purchase and probably my last. I have never had a new car purchase where something which is no ones fault is treated as an oh well situation. I traded in my jeep but so miss my Jeep service and understanding of working with a customer and providing great customer service.

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