Honda Care Extended Warranty

The engine light on my 2009 Honda Accord (44,000 miles) came on, on my way home from work one night, so I pulled over immediately and called a tow truck as the temperature gauge indicated that the car was hot. Upon talking to the dealer (Tameron Honda in Daphne, AL) the next morning, they informed me that the power steering pump needed to be replaced. When I explained what the symptoms of the car were, they did a more detailed analysis and found a small hole in the radiator and a blown head gasket. The dealer informed me that none of this was covered under the warranty so I filed a complaint with Honda America, only to be told a few days later that Honda would not honor their warranty.

After leaving the dealer, I also noticed some small dents on top of the passenger side fender right next to the engine compartment. When brought to the attention of the dealer, they refused to fix the dents as they claimed no responsibility for the dents. The dents were certainly not there prior to the car getting repaired. The engine light has come on again recently, so my car is currently back at the dealer getting repaired.

My car is covered by Honda care extended warranty. I placed a claim to fix my car after a head gasket blew. There was a crack in the overflow coolant tank -- my thermostat was ruined and cracked the head. Honda is trying to place blame on bad care for car. I have several service receipts from Firestone, one about 30 days prior to the car breaking down. There was no mention from Firestone there were any leaks, low on fluids or anything.

Honda Care told me they didn't need the forms "cause they didn't need them". They refused most if not all of my claim. I asked for a review. A manager claimed to look at the claim and without seeing anything other than his adjuster's report said their ruling stands. The dealership told me it will take longer to get my car fixed if I keep disputing. But I was told by the dealer "Honda Care will cover the whole bill, there won't be a problem." This is while they were taking the whole engine apart. Now I'm stuck with the bill.