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Consumer Affairs


Ford Transmissions

Unanswered Questions About The Ford Warranty Extension


Consumer Complaints & Reviews

We've got bad news and bad news. The bad news is that the Ford 3.8L V6 engine causes lots of trouble for lots of people in certain models. And the bad news? Well, let's start with Ford's transmissions in those models. Then, for those with strong minds, we can move on to transmission problems in other Fords.

I was going about 15 miles per hour after taking off from a stoplight. The truck started bucking and I could hear a popping sound from the engine. I pulled over and opened the hood and noticed the COP vibrating loose. I drove it 3 miles to the dealer. I opened the hood again and the COP was completely broken off. This was the second time this happened. Ford will not pay or own up to it because they have since fixed the issue in newer vehicles. They are waiting for these to be phased out so they can save money by turning their back on the customers. I am a US soldier and it's sad that I defend such spineless cowards!

I have been having all kinds of problem with my 95 Ford Windstar after 50,000 miles.First the recall on the hood latch...it was fixed by Ford. Then my a/c went out...I paid $900 to get it fixed. Then the head gasket...I paid $944 to get it fixed. Then the recall on the fuel tank...Ford fixed it. Now my transmission is slipping. I have a friend who also brought a 95 Windstar because she liked mine so much. Her transmission slipped also... and her head gasket blew. Did we get stuck with lemons? I had to take out two loans totalling over $1800 and rent a car at $100 to get vehicle fixed.

In August 1997 I purchased a new 1998 Ford Windstar Mini-Van from Ford Groves in Cape Girardeau, Missouri for approximately $23000. I experienced problems within a short period of time. Lots of different problems, but the most distressing were apparent problems with the transmission. Slipping and sluggishness in the transmission were reported numerous times to dealerships. I was told numerous times there was nothing seriously wrong with the transmission and that these "quirks" were typical of the Windstar transmission. Two weeks ago, with 58000 miles the transmission failed completely. I was shocked and stunned and received absolutely zero assistance from my dealership. I was given the runaround by their service manager and by Ford Customer Assistance Center. I am disabled and on a fixed income. I use this vehicle for medical and physical therapy appointments. This van has been well maintained and never driven at excessive speeds. I am in an extremely difficult situation. I have no funds in reserve and the reality of paying $23000 for a vehicle which only lasted 58000 miles is distressing beyond words. I am so upset and everytime I try to talk to the people at Ford, I get more and more upset. I use the van to transport a wheelchair and any other assistive devices I may use. I am now forced to rely on friends and family for transportation and this is proving very, very inconvenient and difficult as most of them work. I cannot afford to travel by taxi or bus, and in any event they are not available for the medical appointments I need. I am absolutely sick about this and simply do not know what to do.

I own a l995 Ford Windstar. Like so many other in the class action suit against Ford, my head gaskets went at the end of November l999. At that time, I had 81,000 miles on the van. This resulted in an approximate bill of $1,000, none of which was covered by Ford. On January 1, 2000 the transmission began to slip. After several attempts by the dealership to correct the problem, it was decided I needed a new transmission. The van is currently in the shop waiting for a new transmission from Ford. The anticipated bill for this repair is approximately $3,000. Along with the transmission replacement, the van will need to have the A/C reset and will need to be realigned along with whatever else it needs in conjunction with transmission replacement. The repairs should be complete by the end of the month.

In February of 1999 my 1995 Windstar's transmission had to be replaced. The mileage at that time was 52,000, therefore, I was not under warranty and had to pay $1900. Unfortunately, I kept the Windstar and this month (1/2000) my Windstar has blown the rod bearings and I need a new engine. The van now has 64,000 miles on it. I am a single parent on a very fixed income. My 1995 Windstar is paid for.

There's no way I can trade it in without fixing it. My only option is to repair and then get rid of it. A costly venture.

Automatic transmission went out in our 1995 Ford Windstar which has been very common just like the head gaskets and I would like someone to report it to any department that can help us to get a recall started so we can get our money back for this defect also. I have a 1995 Windstar that has been in the shop several times. They never paid for any of the major problems we had.

I have a 1996 Mercury Sable with about 45,000 miles on it. With no warning, the transmission just went and has to be replaced. The mechanic said he has had to fix these transmissions at a rate unequal in ratio to the number of them on the road. He said that 75% of these transmissions are going before they reach 60,000 miles.It will cost $2,000 to repair. I am a single, disabled mother with a son in college. I invested all I had in what I thought was a reliable car.


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