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AutoTrader.com

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Lynn of Conway SC (05/02/08)
I contacted Autotrader.com on behalf of my son who is in the Army National Guard, re: a vehicle of interest. Autotrader forwarded our information to the seller of the vehicle. As per the requirements of Autotrader, we dealt with the seller from then on. Autotrader was given information and proof this particular ad and seller were frauds and removed the ad replacing it with this ad has been removed at the sellers request. We assumed the seller removed the ad as we agreed to purchase the car. Autotrader negligently did not notify any of the customers who inquired about the particular ad of this scam. They were aware of it well before my son sent the seller 3,000 and has not received, nor will he receive said car.

If Autotrader had informed us (and many others I am sure as this scam artist was VERY good), my son would not be out his only savings for a car. If AutoTrader.com would have replaced the ad with a warning that that particular ad was a fraud/scam, we would not have completed the transaction and been taken for his money. I have contacted the FBI and filed a complaint. I have proof and documents of every contact with both AutoTrader.com and the so called seller. AutoTrader.com had a duty to their customers to put them on notice that there was the potential of a scam once they were informed and they failed to do so in so much as I feel they acted as an acomplice in aiding the seller to take my son's money. They were the ones who told me about it after I called regarding the status of the shipment of the car.

I want my son to get his money back and that is all. Obviously the seller (as was reiterated by autotrader) used a bogus name and address. Autotrader's disclaimer states they are not responsible for any damages other than direct damages. That is all we are asking for and they refuse. I sent them all of the documents I saved. I can do the same for you...My son just wants his money back so he can buy a car and start college. He just got out of basic training, and now he has no vehicle to work or go to school. PLEASE HELP.

My son lost 3,000.00, the only money he had to purchase a vehicle so he could get a job and go to college. He is now having to live off the money he was going to use to purchas insurance for the vehicle. His hopes of a fresh start after completing Basic Training and AIT where crushed.

Keith of Vandalia, OH February 17, 2008

Keith of Vandalia OH (02/17/08)
They charged our credit card immediately and have never placed the ad. It has been more than 10 days and they state the ad is stuck! Your kidding. I plan on calling my credit card company to complain and refuse the charge.

Tony of Monroeville (pittsburgh), PA November 3, 2007

Tony of Monroeville (pittsburgh) PA (11/03/07)
AutoTrader charged me 39 for an 8 week ad. I periodically would look at for my ad only to discovered the ad was deleted 4 times during the 8 weeks. Took a few days to get it back each time. I don't know how many days in total during that time frame that the ad didn't run. They refuse to refund my money. My opinion is that their practices are deceptive to private sellers.

David of Topeka, KS October 15, 2007

David of Topeka KS (10/15/07)
AutoTrader.com is a rip-off for sellers. AutoTrader takes your money and guarantees plenty of leads. HA! Only got phone calls and e-mails from brokers wanting to sell my car and lots of e-mails from punks with fake IDs bashing my car. The leads you get via e-mail look and read as if you (the seller) have been sent a lead for you to purchase a car. Confusing to say the least. Wish I would have visited this site before placing my ad.
Wasted time prepping the ad and pictures. Lost 49 bucks for the deluxe ad.

Bryan of Chicago, Il, IL October 11, 2007

Bryan of Chicago IL (10/11/07)
I wish I had read the entries on this site before I listed my suv for sale on autotrader.com. I spent time and money for nothing more than a handful of phone calls from other companies offering to sell my car for a fee. So in the end, I paid Auto Trader to list my car for these other companies to see and call me to solicit more money from me. Thanks for nothing Auto Trader. Consider my 69 bucks a gift. Maybe they can take half that amount and donate it to a cancer charity at the least.

Dana of Helotes, TX September 26, 2007

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