Autotrader.com Reviews

STAY AWAY! If I could give it zero stars I would. My ad has been up for only a couple of hours and the scammers are rife! Total waste of my time. The site also wouldn't upload my photos and when I sent 21 photos to the tech team they uploaded only 5 photos. It also won't let me change the location of my vehicle. I have typed in my zip code and it keeps saying I am in a state and town that I am not. I am currently on the phone with customer service who are refusing to give me a full refund and cancel my ad.

I am selling a used car in the private buyer section. Got to say the software to load and edit my listing was great and easy. This even suggested a more current price for the vehicle. Get 100% for your system. Started getting replies in a few hours, within the second day I had 8 replies and was feeling pretty good. The problem was every one that replied was a scammer, and they are collage level good. The scam you ask, simple get the car owner to purchase a vin background and Yes you get one free with Experian vin (Supplied) by Autotrader). They will string you alone about bringing cash, coming by with the family, being right over or first thing in morning.

I wish I had come to this site to look up Autotrader. I had used them years ago when it was a simple process to list a car. That is no longer the case. DO NOT USE THIS WEBSITE OR APP! Nothing but scammers and 1 stupid lowball (1/3 the asking price). They make you give them so much un-needed information when you list and they spend "0" time checking on the legitimacy of buyers! this was a egregious waste of money....I pulled my add after 4 days and I'll NEVER use them again!

AutoTrader is unusable to sell a car. I’ve had a vehicle for sale on there for less than a week and received about 40 scam messages but no legitimate buyers. The only thing happening here is that AutoTrader takes your money to sell a car which is in itself a scam.

I have listed on this site 3 times. Every time I have nothing but scammers. Should have saved my $$. Run far away. Too many AH here. Never again!!

First week of trying to sell a private auto and nothing but scammers have responded. I used Autotrader about 6 years ago and had a great experience. Now, nothing but scammers. Considering dropping and advertising elsewhere. Note: As soon as the "interested party" asks you to send a phone message or email, block them immediately.

Truck has been listed for 3 days....12 various scam attempts and no genuine buyers. I have wasted more time vetting and responding to fake replies. I will be taking off and will ask for a refund. Had 2 people actually look at the truck from my Facebook marketplace ad.

Absolutely horrible. 99% of the communications when selling a car are scammers. A complete waste of time.

What a waste of time and money. I have received nothing but scammers with their "regards" and "kindlys". Everyone is out of town, buying it for someone else, and either too busy or too sick to come see the vehicle, yet they can send me a cashier's check and arrange for the car to be picked up. Don't waste your time with Autotrader, no longer a legit way to sell a vehicle.

I paid $50+ to place my add and started receiving text right away from people interested in my car. However, I could not respond because I could not log into my account. When I tried to reset my password, it said email not registered. When I tried to re-register, it said email already exist. No one could help. After three days of calling them, someone filled out a IT request form and said it would take up to five business days for someone to look into it. In the meantime I continue to get text from interested buyers I cannot respond to. Poor service!!!