WorldMark TravelShare Reviews

San Francisco, CA

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About WorldMark TravelShare

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WorldMark TravelShare manages a points-based vacation ownership program. Members gain access to a variety of resorts across North America and the South Pacific. The company offers flexibility in vacation planning, allowing members to book different types of accommodations and lengths of stay according to their needs and preferences.

Pros
  • Flexible booking options available
Cons
  • High maintenance fees increase annually

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WorldMark TravelShare Reviews

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    Tech

    Reviewed Nov. 13, 2025

    Dealing with these people is a nightmare. Run, don't walk away from this company. Their incompetence is absolutely breathtaking, and it looks like we are going to have to get a lawyer just to get one name removed from a contract. The level of my contempt for these people cannot be expressed in words.

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    Sales & MarketingPunctuality & SpeedRefunds & PayoutsHonesty & Transparency

    Reviewed Oct. 22, 2025

    Bought Club Wyndham, good experience, until the salesmen (Rob in Lk George, Utah) sold us Worldmark on the RENTAL BUSINESS. Scamming us telling us he'd teach us the rental business, we'd pay for our fees renting our points. He promised we could rent our Black Hills rental property on their site (WHICH YOU CAN'T) but I didn't confirm that until too late. He knew we weren't going to use the points. Completely sold on renting it out but said to not say anything to the financial guy & gave us another lie why not. Tape your conversations. Depending on your circumstances they'll tell you anything at all to bait you. We had 100% lies told to us. A & B Foss from MN

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      Customer ServiceStaffResolution

      Reviewed Oct. 11, 2025

      I’ve been an owner since 2008. Customer service used to be awesome. They now have TERRIBLE customer service. I called Owner services today and the rep was very disrespectful and she was a supervisor. She showed a lack of professionalism, constantly spoke over me, she had no de-escalation skills, refused to answer our questions and concerns. Every time I call WorldMark now, there is a problem. I think it’s time to get a lawyer. SO MANY ISSUES with them and can never reach anyone above owner service reps. This time, I made sure to record as well for my proof.

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      Sales & Marketing

      Reviewed Oct. 1, 2025

      Waste of time, waste of money, they will do their best to screw you and take your time and money. The sales meeting in general is a big scam; they will fulfil none of the promises they make to you. Also, the free stuff they say you get for going to the meeting, you don't get that.

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      Customer ServiceHonesty & Transparency

      Reviewed Sept. 25, 2025

      At times the experience has been good, but the longer I am an owner (over 20 years individually and 25 using my parents’ ownership in Trendwest before it became WorldMark and eventually WorldMark by Wyndham), I would generally say run don’t walk unless you purchase on the secondary market because anything that may be told to you or promised is never there — supposedly “grandfathered” benefits evaporate when accounts are combined and if a “presentation” or “offer” is being made, a lie is in the works.

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      Customer ServiceSales & MarketingPunctuality & SpeedHonesty & Transparency

      Reviewed Sept. 17, 2025

      RUN — don’t walk — away from this timeshare. Do not buy. I’ve been an owner since 1998, and the experience has gone completely downhill. The customer service is awful, the website almost never works for booking, and the units at many resorts are in poor condition. Every single check-in comes with a high-pressure sales pitch, no matter how many times you decline. They will lie, make false promises, and push so hard that it becomes uncomfortable — and all you’re trying to do is enjoy your vacation. After decades as an owner, I can honestly say this company has failed its customers. In my opinion, it’s past due for a class action lawsuit. Please, I beg you: do your homework before you even consider buying into this. You’ll save yourself years of frustration and regret. You will thank me later!

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      PriceValueHonesty & Transparency

      Reviewed Sept. 13, 2025

      I got a 2-year trial/Discover timeshare membership and honestly, it has been a complete disappointment. In almost two years, and despite traveling to 5 different states, I was never able to use my membership. The hotels available were either outdated and unattractive, located in places hardly anyone visits, or so far from everything that it wasn’t worth the hassle. On top of that, I found out I’d often have to pay “cleaning fees” or “upgrades,” which made the stays even more expensive than simply booking a regular hotel on my own. And those hotels were always nicer, more convenient, and without all the extra hoops to jump through. This membership is a ripoff and absolutely not worth the money. Don’t waste your time or your hard-earned cash—book somewhere else and you’ll have a much better experience. I’ve been literally throwing my money away this past 2 years.

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      Sales & MarketingPriceMaintenanceLoan ProcessRatesHonesty & Transparency

      Reviewed Sept. 11, 2025

      This is what AI had to say: WorldMark by Wyndham has received numerous negative reviews and complaints, with common issues including difficulty booking available resorts, misleading sales tactics, high annual maintenance and housekeeping fees, predatory loan interest rates, and a perceived lack of value compared to hotels or Airbnbs. Owners report being unable to make reservations, facing unexpected charges, being pressured to buy more points, and feeling that the company no longer prioritizes its owners once they've made a purchase.

      WE ABSOLUTELY CONCUR!! DON'T DO IT! DON'T DO IT! DON'T DO IT! WHATEVER THEY ARE OFFERING DON'T DO IT! For new folks, we highly recommend putting that money you would spend on the cost, all the fees and maintenance, for a year in a separate account. If you then feel you want to purchase, go ahead. I think you will find you will opt out! Don't let the salesfolks pressure you!!!!

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      Customer ServicePriceMaintenanceRatesTransparency

      Reviewed Aug. 29, 2025

      My mom has been an owner for 25+ years. Back in 1996, she and my dad purchased a membership so that we could enjoy travel as a family. Of course, as the company changed names and their business expanded, the prices went up. BUT $342 for maintenance fees is ridiculous! That's a vacation itself! We filled out exit paperwork back in May and it was approved July 1. However, we have been informed that we are in the final stages BUT it will take 20 weeks to be released.

      When inquiring about what the final stages entail, we were told it doesn't entail anything. What!? Basically this company is dragging out our exit so they can get free money from us. It makes no sense. My mom is a widow now and 74. Stress impacts her health and obviously this is stressful. It's sad and it should be illegal for companies to only treat their customers this way but also to drag things out with no explanation. Also side note, the paperwork that we filled out, said it would 4-8 weeks for us to be released, only to be told on the phone that it would take 15 weeks, and now 20 weeks. CRAZY!!!! No way!

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      Customer ServiceSales & MarketingPricePunctuality & SpeedRefunds & PayoutsStaffBilling

      Reviewed Aug. 28, 2025

      Since January 2025, I have contacted the Wyndham Cares team repeatedly to close my parent’s VIP WorldMark account. My father passed away late last year and my mother has been in memory care for Alzheimer's since 2021. Her care is very expensive and she no longer has the resources to pay Wyndham's fees and is falling behind in payments.

      Earlier this year, I waited 20 weeks for the Wyndham Cares team to review the paperwork and POA info to allow them to discuss exit options with me. In June, I was told there were no options at that time for buy back, forfeiture or cancellation. At their suggestion listed the credits to sell them. Despite two discounts, we have not had a single response or offer. (No one in my family wants the service or can afford the fees; family transfer is not an option.)

      Today I called the Wyndham Cares team and again was told there were no forfeiture/cancellation options at this time, but there was an option two weeks ago. They could not tell me when the next option would be available, instead they suggested I keep calling and maybe I'd get lucky and the option for cancellation would be available. I've managed a lot of personal and business accounts and have never been told closing an account relied on luck.

      My parents spent thousands for credits and various fees over the last 20 years. They enjoyed their trips, paid for what they bought and used, and now they need a way to close their account and get out. But the Wyndham Cares team continues to deny our requests and forcing my mom to pay for something she cannot use and we have repeatedly offered to forfeit. I want them to take the credits and let us out! Timeshares are such a scam and Worldmark has been awful to deal with.

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      WorldMark TravelShare Company Information

      Company Name:
      WorldMark TravelShare
      Website:
      www.worldmarktheclub.com