WorldMark TravelShare

WorldMark TravelShare Reviews

San Francisco, CA

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WorldMark TravelShare Reviews

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    Page 1 Reviews 0 - 10

    Reviewed Sept. 7, 2024

    We have had a timeshare since 2016. We finally paid it off a couple of years ago. At the time we bought only 6,000 points for 12,000. Now we can't even sell the points for more than 6 cents a point. So basically it's worthless. Getting a place is hard and takes months. The only advantage is you get a resort/suite. Save your money and put away a travel savings account. It's not worth the headache.

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    Reviewed Aug. 23, 2024

    Worldmark by Wyndham is a horrific company. The website, and everything built in and around the company, is set up to confuse, be difficult to capitalize on, and meant to suck as much of your money a sit can while providing as little as possible. ITS' A TRAP - and even after you OWN OUTRIGHT a "valuable" membership, they try and trap you. I get physically sick even thinking about this company. STAY AWAY!!!!

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      Sales & MarketingStaff

      Reviewed Aug. 13, 2024

      I have been a Worldmark owner for 20 years. Until the last few years, I have tremendously enjoyed using my vacation credits all over north America. The clubs are wonderful and family friendly. But now, the experience checking into resorts and constant interruptions in my room throughout our stay from sales representatives trying to upgrade me to VIP status or whatever "deal" or change in resort benefits is making my stays at resorts miserable.

      I recently was held kept from going to my room while my kid was crying with stomach cramps (after we received our keys at reception) by concierge who said my account would be put on hold if I didn't stop at concierge. And then concierge was just a hard push to go to a sales pitch. A pre-sales pitch that took 30 min. I have bypassed these and then treated terribly every time I walked by afterwards. I would tell any prospective owner to run! A hotel is much better.

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      Customer ServiceSales & MarketingPriceStaff

      Reviewed Aug. 13, 2024

      Availability on properties is limited and customer service is horrible. You’ll be on hold FOR HOURS! Yet they’ll constantly have their sales team contact you to sell you more credits. They tell you how great the deal is they are offering, which is higher than the original price paid per credit, but lower than they expect the credits to be in the future. I asked them several times to stop calling and they didn’t listen, so I finally started telling them if they believed so much in the product, I’d sell mine back to them for the original price I paid and they could obviously resell those at a higher rate, right? Crickets. They have no problem taking your money, but have little interest in helping you.

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      Customer ServiceStaff

      Reviewed Aug. 11, 2024

      Like so many have said this is a terrible company to deal with. Their sales force teams should be locked up for fraudulent practices, they are white collar criminals. However saying all that it's possible to learn how to play their game and take advantage. I got 35000 credits on ebay for $300 before closing cost. I took close to 6 month to get the account in my name which is such a joke for a simple transfer. Once I got the account I could not log on for 2 weeks because WM had not change the names on the reservation system. It was still in the original owners name. In fact once I got on, the original owners credit card info was still saved in the booking window with no way for me to delete it. Good thing I'm an honest person and called WM to have it removed.

      Now if you able to book your holidays 12-13 month in advance you find what your looking. Places like Seaside OR are being reserved by people who rerent on VRBO and other vacations sites and not actual owner which I feel Worldmark should restrict because it's not fair to WM owners who actually want to use it, but how can you control this.... Also I find the waiting list works well, just keep checking and sometimes things open up, you just have to be flexible. With Wyndham and Worldmark stop expecting good service, just know going in it's going to suck and embrace the suck. at the end of the day it's still cheaper than hotel night rates with revenge pricing to make up for Covid times. Last thing, here STOP saying yes to Owner Updates. Just say no and enjoy your vacation.... unless you're sadist and enjoy pain or screwing with them.... lol. Best of Luck.

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      Contract & TermsPunctuality & SpeedStaff

      Reviewed Aug. 6, 2024

      I'm frustrate sign the contract July 24 and 10 days later they won't let me cancelled it. Just hangup the with one nice representative (very polite) and explained about health issues discovered yesterday. He asks the "Hardship Program". They declined release me from the contract. Someone know if we can file a sue for this company! They said I can cancelled when I pay off over $24,000 for 10,000 credits. I'm not able to do that, need an advice, it's less than a month! Other person recommended Real-estate brokers and give me the numbers. I do not what to do, please hep!

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      Reviewed July 12, 2024

      Negative stars are in order for Worldmark. All the reviews are 100% accurate. It is impossible to book a vacation through this company yet they continue to take their fees. They would rather sell the rooms to non members for more money than the actual owners. This is more of a headache than it's worth.

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      Customer Service

      Reviewed July 9, 2024

      Nontransparent thieves sum up interactions and experience with this motley crew. Give them a question: they can't (or won't) answer you. Ask them to qualify what you get for the money they take from your bank account. They don't. They only offer vague, odd responses that don't make sense. Try and reach anyone for caring or considerate help. It's impossible. Minus -1 Rating!

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      Customer Service

      Reviewed July 2, 2024

      I picked up ownership from my mother and only pay dues now. The dues change, sometimes are charged, then triple charged. Availability is 13 months out and they are usually oversold. They continue to entice buyers into more purchases to get better service as a more credits means - better service? I have spent the last 45 minutes on the phone to rectify inaccurate dues withdrawals. Call 1, waited 20 minutes, then told I would be transferred to finance. Call 2, waited 15 minutes, then told I would still be needed to transfer to finance. Call 3, waited 5 minutes, began to help me, then the line dropped. Into Call 4 for 6 1/2 minutes with no end in sight. This company does not want to help their customers. Worst service ever.

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      Customer Service

      Reviewed June 13, 2024

      I've been a owner of WorldMark for 20 years or more. It started out being called Trend West and it wasn't too bad of a place. Since we'll mark by Wyndham took over bend the worst experience of my life. The rooms are in terrible shape customer service sucks and you can't get into a condo without trying a year in advance. If you just want to get rid of good money and you can just send it to me. LOL you will be happier with what I do with your money then what they will do with your money.

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      WorldMark TravelShare Company Information

      Company Name:
      WorldMark TravelShare
      Website:
      www.worldmarktheclub.com