WorldMark TravelShare Reviews

Today I called the customer service 800 547-0103. A actually person picked up after 15 minutes, then transferred me to another line for booking a shuttle from the airport. That took another 10 minutes & the person never said anything, I could hear noise in the background. This is very unprofessional for a company as huge & well known as Wyndham (WorldMark). With the horrible times we are living in right now, you expect us to spend money with your company and receive this type of treatment. I will not purchase any more points with this company.

We came here to check out the resort and do the tour. Robert is the gentleman that helped us out, he was so Amazing and made us feel so welcome. It was an awesome presentation. Definitely will consider getting one once things slow down. That's because of him. Thank you so much for having him. He's such a great addition to your company. I really appreciate all the info. Thank you again.

Do not do the seminar!!!! They tell you that for doing the seminar they will gift you a free stay. It was high pressure sales, four different people came to try and sell me packages. I told them I would need to think about it and get back to them and they kept pushing. I did not receive the free stay just for attending and I also had to cancel the credit card they signed me up for. I was told nothing was in stone, just wanting to see what kind of deals they could give me. Once it was known I was not buying in right there and now they scooped up all the paperwork and said I can leave anytime. I also had to call and cancel the credit card they signed me up for, that I was told wouldn't happen. I lived and learned on this one. But it was still shady and I do not recommend.

Have been a member for over 20 years. Things started going south when Wyndham started managing Worldmark (formerly known as Trendwest when it started in Redmond, WA). Every year they get more and more greedy trying to squeeze more and more money out of members. I paid off my membership and have always paid my quarterly dues on time. I missed one payment when I cancelled a credit card and forgot my dues were automatically paid from that account.

Been a member for 23 years and loved it for most of it. However, in the last 5 years things have changed for the worse. Dropping calls after waiting for an hour is very common, no follow through with issues, harassment to attend presentations while on vacation and if you do attend, prepare to spend your entire vacation trying to get your ‘gift’. Try returning some points, basically giving them money, and had a terrible experience, 6 months of errors and terrible customer service all while paying dues for the entire amount. Will not recommend this Timeshare company at all.

Been an owner with them for over 27 years. Do not waste your money with them. They will charge so much for the fees and keep going up, customer service is awful and they hang up on you if you are asking for management, properties are old and outdated and hotels they offer are in bad areas.

I have spoken to them and complained to the corporate office about the consistent weekly phone calls. I am a new owner and the phone calls need to stop! They have not! In previous stays, as a guest it has been a pleasant experience. Please do not call weekly. I will continue to complain about this.

With the exception of our lodging, Worldmark Wyndham in Nashville, we had an amazing trip to Nashville and surrounding towns. The Worldmark near the Opryland Hotel, was in an inconvenient location. The sales team was extremely aggressive. The rooms were very rundown. As we exited our 3rd floor room, we stared down into a massive pile of leaves and an exposed dumpster. We will never stay there again!

Traveled to a WorldMark in San Diego, people seemed pretty nice but the facility was old and not up to the pictures they have on their website. They pump you up on the seminar where you get these free gifts, I got free parking (WOW). The seminar is just a way to get you to buy more credits which will make your maintenance fee go up. Can't never really book places where you really want to go. This new TravelUp is good sometimes but checking on hotels...really more expensive than Hotels.com.

Dealing with these people is a nightmare. Run, don't walk away from this company. Their incompetence is absolutely breathtaking, and it looks like we are going to have to get a lawyer just to get one name removed from a contract. The level of my contempt for these people cannot be expressed in words.

Bought Club Wyndham, good experience, until the salesmen (Rob in Lk George, Utah) sold us Worldmark on the RENTAL BUSINESS. Scamming us telling us he'd teach us the rental business, we'd pay for our fees renting our points. He promised we could rent our Black Hills rental property on their site (WHICH YOU CAN'T) but I didn't confirm that until too late. He knew we weren't going to use the points. Completely sold on renting it out but said to not say anything to the financial guy & gave us another lie why not. Tape your conversations. Depending on your circumstances they'll tell you anything at all to bait you. We had 100% lies told to us. A & B Foss from MN

I’ve been an owner since 2008. Customer service used to be awesome. They now have TERRIBLE customer service. I called Owner services today and the rep was very disrespectful and she was a supervisor. She showed a lack of professionalism, constantly spoke over me, she had no de-escalation skills, refused to answer our questions and concerns. Every time I call WorldMark now, there is a problem. I think it’s time to get a lawyer. SO MANY ISSUES with them and can never reach anyone above owner service reps. This time, I made sure to record as well for my proof.

Waste of time, waste of money, they will do their best to screw you and take your time and money. The sales meeting in general is a big scam; they will fulfil none of the promises they make to you. Also, the free stuff they say you get for going to the meeting, you don't get that.

At times the experience has been good, but the longer I am an owner (over 20 years individually and 25 using my parents’ ownership in Trendwest before it became WorldMark and eventually WorldMark by Wyndham), I would generally say run don’t walk unless you purchase on the secondary market because anything that may be told to you or promised is never there — supposedly “grandfathered” benefits evaporate when accounts are combined and if a “presentation” or “offer” is being made, a lie is in the works.

RUN — don’t walk — away from this timeshare. Do not buy. I’ve been an owner since 1998, and the experience has gone completely downhill. The customer service is awful, the website almost never works for booking, and the units at many resorts are in poor condition. Every single check-in comes with a high-pressure sales pitch, no matter how many times you decline. They will lie, make false promises, and push so hard that it becomes uncomfortable — and all you’re trying to do is enjoy your vacation. After decades as an owner, I can honestly say this company has failed its customers. In my opinion, it’s past due for a class action lawsuit. Please, I beg you: do your homework before you even consider buying into this. You’ll save yourself years of frustration and regret. You will thank me later!

I got a 2-year trial/Discover timeshare membership and honestly, it has been a complete disappointment. In almost two years, and despite traveling to 5 different states, I was never able to use my membership. The hotels available were either outdated and unattractive, located in places hardly anyone visits, or so far from everything that it wasn’t worth the hassle. On top of that, I found out I’d often have to pay “cleaning fees” or “upgrades,” which made the stays even more expensive than simply booking a regular hotel on my own. And those hotels were always nicer, more convenient, and without all the extra hoops to jump through. This membership is a ripoff and absolutely not worth the money. Don’t waste your time or your hard-earned cash—book somewhere else and you’ll have a much better experience. I’ve been literally throwing my money away this past 2 years.

This is what AI had to say: WorldMark by Wyndham has received numerous negative reviews and complaints, with common issues including difficulty booking available resorts, misleading sales tactics, high annual maintenance and housekeeping fees, predatory loan interest rates, and a perceived lack of value compared to hotels or Airbnbs. Owners report being unable to make reservations, facing unexpected charges, being pressured to buy more points, and feeling that the company no longer prioritizes its owners once they've made a purchase.

My mom has been an owner for 25+ years. Back in 1996, she and my dad purchased a membership so that we could enjoy travel as a family. Of course, as the company changed names and their business expanded, the prices went up. BUT $342 for maintenance fees is ridiculous! That's a vacation itself! We filled out exit paperwork back in May and it was approved July 1. However, we have been informed that we are in the final stages BUT it will take 20 weeks to be released.

Since January 2025, I have contacted the Wyndham Cares team repeatedly to close my parent’s VIP WorldMark account. My father passed away late last year and my mother has been in memory care for Alzheimer's since 2021. Her care is very expensive and she no longer has the resources to pay Wyndham's fees and is falling behind in payments.

I have been a time share holder since 5/2004. South Shore Tahoe has been one of the places we vacation at. Here reception staff has always treated us with respect and kindness except this year! OMG, reception staff were ABSOLUTELY HORRIBLE, SO CONDESCENDING, UNFRIENDLY, UNPROFESSIONAL, ABSOLUTELY RUDE!!! When they offered the classes, I said, NO!!! They embarrassed and humiliated us, I just wanted to get OUT AND FAST!!!

Upon check in, I was invited to a tour the next day. I was told that at the tour, I would receive a gift card and 7 day vacation stay at a World Mark resort of my choice. I chose my time slot and proceeded to attend the tour meeting the next day. Upon arriving there, I was told that I didn’t qualify because of the city I lived in. I feel they bribe you with the incentive to get you to attend the meeting.

Very bad timeshare. Very difficult to book. Expensive maintenance fees. Unavailable year round. Some resorts are booked 2 years in advance. Stay away and save your money. I can’t book or navigate website. Very poor design.

Beware of timeshare sales and the information they provide. They will manipulate you and not give you the facts. Get everything they say in writing. I have had several bad experiences with Worldmark/Wyndham telling me stuff that is not true and ends up costing you a lot of money.

I own WorldMark for 26 years. Do not recommend to anyone. Can not make reservation online, link to reset button does not get into my email. Called, sent message many times with zero result. You can only make reservation by calling. They lie to you on the phone, charge unauthorised fees, like "credit protection." Then say, their website is on maintenance, an hour later, not on maintenance. Stay away from these scammers!! Save your money and health.

This is a scam that the company uses to pressure you into buying more points. I've been a Walmart customer for the past 25 years and while their properties are in excellent condition, getting a reservation at the more popular destinations is nearly impossible. Worldmark is so overbooked due to their high-pressure sales that they just have too many clients and too few places to accommodate them. Unless you plan a vacation a year in advance, it's impossible to get reservation at most of their popular places.

This place is one big scam! They lie and deceive people on a daily basis. This has been a horrible experience and I hope that they get investigated for illegal practices. I cannot believe that they are allowed to operate under these false pretenses. The staff is rude and disrespectful.

I'm a 20-plus-year owner, paid for upfront. Their staff is great and try to accommodate the owners to the best of their ability. The Worldmark website is ridiculous, you can never book without calling in to make a reservation. The dues continue to increase every year to where I can rent a hotel/motel per night for the same amount I pay for housekeeping per night. I would never buy again and I have no plans on forwarding this to my children, I'll have them invest in real estate instead.

SCAMMERS!!!! The timeshare sales people sell you on something completely different than what this program actually is. They are extremely pushy and we signed a “contract” while literally walking into an uber. When we tried to get out of this because we have been unable to use it apparently all of the lies from the salespeople and the hurried contract which said something different than what we were told by salespeople is now “impossible” to get out of. The corporate lady was insanely unhelpful as well.

Long term ownership 25 years. Booked vacation months in advance! They say the resort is no longer meeting standards so our vacation is canceled! Not 1 but 3 rooms booked for family, No resolution! Except we will give credits back that would expire, Really! They are already ours and it wasn’t our fault our reservations were cancelled by them due to the resort not being up to their standards. Where is the resolution when people are out airfare traveling far? And if you find a resort in the same area now you have to pay a fee. So done! They don’t care about their owners! Giving us our credits back that we already had is a no brainer, where is the Resolution? That’s right there isn’t one. Can’t trust a business that doesn’t value their Owners!

This is the most shady, deceitful company you'll ever deal with. I've had Worldmark for over 10 years and have barely used it. I have spent more than $40,000 on this product and they never let me book anything. I once made an honest mistake and changed the reservation from my own name to my same name and they charged me $100 and said there's nothing they can do about it. This blocked me from being able to make any reservations for over 3 years. I wouldn't wish a WorldMark membership upon my worst enemies. Not to mention, their loans are predatory.

Owner since 2005. It's changed a lot (ownership). Terrible. Sales pressure on owner update, not much availability, maintenance fees to high with annual increase, housekeeping fees increase too much, interest rate too high, bonus time increased. It's not worth buying anymore, it use to be good before the high increase and availability was good. Airbnb and hotels are prices are better with that paying all the extra with the timeshare.

Have been an owner for almost 10 years now. When we first bought into it we were very excited until we realized that once they have your money, they don’t care anymore. My husband is a talker, loves to interact with people. Worldmark obviously doesn’t care about what they tell their clients because sitting in a hot tub in Anaheim with other owners is very telling. They give different accounts of what they have been told, versus what we have been told. Worldmark tells you what you want to hear depending on questions asked. Then you find out, what they have told you isn’t even true. We talked to owners that asked the same questions and received totally different answers.

Attended a sales presentation in Orlando and ended up signing a contract essentially for 10 years. My fault. Was enticed by an offer that Wyndham will deposit points that can be used will pay for maintenance. Found out it is not true. What is irksome is that it sounded too good to be true and I asked for clarification several times and believe I got it - otherwise I wouldn't have signed. Ended up with a new credit card I didn't need and a much bigger payment. Really unhappy with Wyndham but not much I can do except to warn others.

Been a WorldMark owner since 2007. We used a gift certificate over the last few days for a relative. They went to a sales pitch program by Worldmark were told they would be earning points for us as a Worldmark owner. Guess what it was a lie.!!! You have to take a credit card to something you don’t want in order to get the point in the points aren’t even good for one night. Stay anywhere. They are always raising the dues and take it away. We used to get a guest certificate per year in a housekeeping and they just took that all the way all the way and just raised our dues. Don’t buy into this sales pitch. their company is nothing but a fraud.

Horrible company!! Do not waste your money. It is like you are buying into the worst SCAM ever. RUN! They harass you every time you are trying to be on a peaceful vacation. They just look at you as a wallet instead of a human. All they want is your money.

We have been able to make this timeshare work for us over the past 20 years, but it has been anything but easy. Wyndham bought Worldmark years ago, and then asked all of us to "upgrade" to TravelShare, ie. spend more money to buy more. We have not, and in many ways are treated like unwanted step children. About 3 years ago, WM "upgraded" their website, and it is still not working correctly. We have had trouble making reservations for 3 years now, and have been told every year "sorry, we are aware of website issues". We often cannot see availability, sometimes the website shows availability but when you try to book you are denied booking due to "no availability". Reservations is not open when the booking window opens, so if you can't book on the website at popular locations, you are basically out of luck..."sorry". No accommodation of this know problem, now for the last 3 years.

I had a timeshare with them for over 10 years and it was the worst ever! Everytime I went to book something there was never anything available even 1 year out. Monthly fees went up every single year along with other charges. I would never want a timeshare from them again even if it was free. When you finally book something more fees are applied and when you on your vacation they bother you every day!!! Stay away from these timeshares. I'm so glad I was able to sell it.

I didn't pay one of my maintenance bills (which have doubled since my original purchase). Wyndham moved the bill over to their collection agency "Pinnacle" and charged me 44% fees on top of my original payment owed (which is illegal in Idaho). This is how they treat a client that has been paying on time for the last 10 years. Now they are sending other bills to collections and not allowing any online payments. This, combined with predatory sales tactics and an inability to enjoy their results because of harassment from salespeople towards owners (for owner upgrade purchases), make for an unenjoyable vacation.

Horrible Experience. I attended a timeshare sales meeting on August 9, 2025. An absolutely horrible experience and am still dealing with their lies and fraud they used to get me to sign a contract for a membership I did not agree to and money they put on a card issued at the meeting without my knowledge or consent. It is now 4 months later and despite my attempts to resolve this.

The worst purchase of my life. Stick with it and the awful customer service. They spend sooo much time trying to rip off the owners. Garbage company. Garbage humans. It’s always something disappointing with every booking.