WorldMark TravelShare

When we went from our rooms to the elevator, we saw and heard a young man literally screaming at an elderly couple as they were telling him they could not afford to buy in. My guests told me that, as nice as our stay was otherwise, their take-away from that hotel was that man bullying the older couple. It reminded me of a sales call I had received many years ago from David **, who had bullied and shamed me into buying 1000 credits, which gave me nothing but higher dues and fees. There is no advantage whatsoever in buying 1000 credits, but I had not yet learned that.

Then a couple of months ago, I had a similar experience when a sales rep called one evening to try to sell me 5000 credits. She painted a glowing picture of the benefits of those 5000 credits, and I said something to the effect of "that sounds good." Immediately we were on DocuSign and she was telling me: "click here, click here, click here." I said "Wait a minute, is this a trial package?" and she said "No, you are buying 5000 credits." I asked how much that would cost, and she said "$29,000." I said I couldn't pay that off in the rest of my life. She just said "click here" and in about 15 seconds the deed was done. The call ended immediately, she was gone, and it began to sink in what had just happened.

I tried to connect with DocuSign the following morning, but was not able to, because I have a new email address and didn't remember which old email address was my DocuSign login. Not only can I not afford this, I do not want it and cannot use it. I have not been able to get a good night's sleep, nor have I had any appetite since then. Here's the clincher: a couple of weeks ago, I accidentally called her when I was attempting to call someone else; I recognized her voice, but she had gone from Dr. Jekyll to Mr. Hyde. In a very angry tone of voice she said, "Who are you? What do you want, How did you get my number?"

If I were writing this review before this incident, I would have given WorldMark a 4, but this incident made me feel scammed, and of course it brought to mind the other sales reps who had bullied people who were trying to say NO! Now all I want to do is escape from WorldMark, but must wait until my current reservations have been used. I am 77 years old, living on a pension, and supporting two sons who are physically unable to work. Now this albatross is causing me anxiety attacks. WorldMark clearly does not care, and I will separate myself from them as soon as possible.

Now, that I stay at Worldmark by Wyndham resorts there is a big difference in the quality of resort. At this time I am in the process of exiting the ownership by going through ovations and I was told that it is going to take 6 weeks in order to get me the documents that are needed to exit the program, I have to continue making maintenance fee payments, and I am not allowed to use the ownership from this moment forward. If you have not purchased STAY AWAY. This company is a BIG RIP OFF. I will continue to enjoy vacationing with my family without this ownership and look forward to the money that I will save once I cut my ties with this company.

Just recently I cancelled beyond the cancellation date (my bad). They said that they would try to provide it to someone else & I would get to keep my points. I called anonymously trying to get a room at the same resort same time period as I cancelled as a WorldMark member. They said that nothing was available, keep in mind that "Worldmark the club by Wyndham" has told me that this is considered the busy season. I tried to get the same room as a non member, & was told that they had a room available to me. I have been lied to so much by these shysters & with supposed recordings as proof. I have invested so much into this company, I almost feel like I'm losing out if I try to sell the contract or get out of it. I'm at a lost.

I wanted to invest my own money to purchase a traveling plan. Visited the new Portland location. It was beautiful, I realized most of the other resorts are questionable properties. Just alone in the membership monthly dues I would be spending over 1000 to have one week. I was approved for 0% on the down payment but 17.99% on the remaining 16k. For that amount I would like to stay at more desirable properties. Seems like a nightmare after reading reviews on multiple websites. I felt guilty 'cause they spent a lot of time with me explaining answers to questions I had. Kept multiple people there late and my drive home was a hour long so I felt obligated but I will be making the decision to cancel.

The weekly point amounts needed to reserve a room continue to rise, forcing you to buy more points (increased debt), which in turn raise your maintenance fees (increased debt), A never-ending cycle of indebtedness. The amount properties available seem to be huge, however, their location, available amenities, availability according to seasons make it a hit or miss opportunity to use. When I was approached to attend another presentation, (for additional incentives which I found I was unable to use), it focused on how to secure advance reservations.

Through a process of multiple requests with varied requirements, book a year in advance, we were assured of a “much better chance” of securing a reservation. That is simply too much work. Also touted were RCI and another portal with which we could pay a transfer fee and other properties within an area would be available. Needless to say ALL of my efforts to locate a property in Chicago, IL were fruitless. Since all of this began, I no longer have the financial support of my ex-husband. I feel that these properties should UNDER NO CIRCUMSTANCES be marketed to single individuals. The location of the properties should be evident. If they have properties in areas that are for skiing, horseback riding, hiking, etc., it should be made clear that these properties are not for older individuals looking to visit large cities or housing visiting relatives.

The SR made several comments: like my husband was inferior because he didn't get the vacation for me. When we told her that we just simply couldn't afford what they were offering right now she made another comment along the lines that I should get a real job and then I could afford the offer. I work full time. How is working a full time job not a real job? She also told me and I quote "It doesn't matter what I say. I will never see you again." They also acted shocked that we were in Las Vegas and couldn't afford their offer. Like being in Las Vegas has anything to do with what we can and cannot afford. They also implied several times that we should get our own package instead of using my Aunt's because she might cut us off. This really shocked me.

My Aunt who isn't even a blood relative, is big hearted and very generous. For the last five years, she has allowed me and my husband to stay at these resorts with little to no cost on my end and to hear these people talk about her that way when she is an owner of the place is very degrading. As we all know there is a catch to everything, the first deal was $577 a month. They lowered it again saying that because we were a guest of the owner we would receive a special offer, which makes no sense because isn't this a private club? So isn't everyone at the presentation a guest and deserving of the same offer? By the time we were done it was $188.88 and the manager made the comment that if we couldn't afford that amount then we had no business being there.

They also told us that WorldMark had spent $800 on us for the whole sales pitch thing. Like that should make us feel guilty and we owed it to WorldMark to join them, because they spent a whole whopping $800 on us. By the end, the main offer of the day was $15k for ten years with a bunch of bonus owner stuff if we agreed that day. If not, to join in the future we would have to pay $70k and would only get standard, very basic and limited ownership with no way to improve our owner status in the future. We had to sign an agreement stating that we could never receive such an offer again. Only the $70k offer will be available if we ever want to join the WorldMark club. Such a pity and a really bad business model.

I like the resorts and in four years, I would have joined. If I had known in advance, I would have turned down the offer to the sales pitch and cheap tickets so that I could come back in four years and hear it then, but hey, they did tell me that it was a one time offer, so I have no one but myself to blame. WorldMark has lost a future customer. Sorry guys, but your rudeness isn't worth $70K, especially when I know that any guest I send your way will hear my good name smeared in the mud in an attempt to get them to join your club. Thank you for the tickets that I had to pay for after hearing all of your degrading comments.

Long story short; when I abruptly said no for the last time the sales agent inched in to my right and said; “sign here just sign here.” It was like her life depended on this sale and my signature. The sales rep was still trying to get me to sign on the dotted line as I walked away. Simply, this part of the organization should be shut down. I experienced predatory sales practices and tactics. The stronger the customer the more disrespectful and aggressive they are.

Due to this information, I called Wyndham and was transferred multiple times to different people, none of which could assist me. I finally was told that the account was most likely canceled considering they could not finance the down payment. I returned the personal loan that I took out from my credit union. A few days later, I received a bill in the mail. I was finally able to contact someone from the company and was told that there was nothing I could do because I signed a contract and that in that contract, I had five business days to cancel the policy in writing. The time frame was clearly too late. I contacted another one of my personal credit cards to transfer the down payment to a better interest rate financing option.

Although we were very unhappy with the predicament that this contract now placed us in, we tried to make the best of it. I was at one point, after multiple attempts at receiving assistance, was able to register and sign into the account at WorldMarkTheClub. I am very upset about the financial situation this company has put my boyfriend and myself in. There is now almost $5,000 being financed on a personal credit card and a remaining balance of around $14,000 to the company and no one can seem to help us.

Long story short they used our information to open credit accounts that was alleged to be included in the fine print. Be mindful our sales people never said that was a thing and as a matter of fact assured us our information would only be used to see what kind of deal they could give us. Dakota was one of the salesmen, he used to be a cop, he might be the only brother I would never trust again. Don't fall for that nonsense. I don't know how the product is but if they feel the need to include fine print to open accounts in your name then you can expect the same of their product.