Vacation Internationale Reviews

Original Review: May 26, 2015

My 80-yr-old husband and I (age 60) went to the presentation in Tukwila (3-28-15). We explained how many points we have with WorldMark and they told us about "Direct Exchange Option." They explained that we could transfer WM points to VI at no cost to us (lie) and they would pay the WM dues (lie) if we buy into VI at the minimum point membership. We told them we couldn't afford any more dues and more than one VI salesperson and the office manager explained the DEO program, including the two lies. They wrote it out, but collected those sheets themselves so we have nothing in writing. We also initialed all the boiler plate including the paragraph that reads, "The salesperson is not authorized to make verbal or written offers that represent modification, alterations or additions to the VI Owner Agreement. You may not rely on any such representations." So we're stuck. Don't you get suckered in.

Oh by the way the free trip cost me +500. It was at the no-tell motel in vegas, 20 miles outside of town. I got a cruise one and another 3 day one but I realize it will just cost about the same to just book my own trip and not be in a stinky hotel on the back end of the strip. They said they would reimburse taxi fees and I got 8 dollars. I had to add a day because it was like a day and half trip.

First they ask you for a $100.00 deposit for 2 people. Fully refundable then they send you money and selected dates and then they send you back another certificate and now they want another $95.00 for taxes, etc... So I called and said you already have $100.00 deposit and she said that was a “registration deposit”... but I will get that back after my vacation. I said use the $100.00 for the $95.00 and she said it doesn't work that way. Well I'll be ** if they going to get any more money from me for my free trip... This promotion that timeshare companies use is bait and switch and watch out they don't care either. Vacation Internationale and Casablanca Express are SCAM companies that really just steal your money.

The “commentary voucher” through Casablanca Express for the 3 day, 2 night, with free airfare will cost more than just booking on your own. The three day trip is really a 30 hour trip. Get to your destination after flying on 3 airplanes at 11:59PM and then take off 30 hours later on the “third day” at 5:59AM. The entire experience is a complete SCAM with both companies. The funny part of the story is we have friends that showed up to Vacation Internationale for the 90 presentation but the room was full. They gave our friends the “commentary voucher” and said enjoy with attending the presentation. We did not even buy the cheapest timeshare package of $2,600 but we came to find out it is a two part SCAM. If you do not buy they give you the next piece of the SCAM, the “commentary voucher”.

During the entire presentation they up sell the “commentary voucher” think you're getting a “good deal”. Really you are getting fooled to send in $100 to redeem the “commentary voucher”. I wish I could get rich like these people but my ethics would not allow it. If you have already given your $40 as a couple to hold your presentation spot, go and enjoy watching others get sucked and taken in for the kill. Also you will learn how scum can walk on two legs and call themselves human. Other advice is to book your presentation when there is another group after you. They have to move you out of the room in 120 minutes for the next set good working honest people. You get your $40 back in cash once you complete convince them you are not going to buy, even if your life depended on it. Enjoy…

If we wanted to spend another $300 per year for RCI then "maybe" we would have more options but I refuse to pay another dime to this place or anyone associated! We were deceived into our "loan" which turned out to be a credit card for Bank of America with huge interest rates! And now we have also been paying our "maintenance fee rip offs" that are just under $700 every other year!!!!! We have spent more on this joke of an organization that we could have booked our own trip to Italy and Europe for a month and have it all paid for!!!! If there was a way to get out of this I would... and believe me... I have tried! Maybe we should all band together and start civil proceedings against the fraud we have all been showered with!

Went down 3 years ago. My son and his fiancee had to stay in town due to no rooms available yet none owner people at resort we spoke to said they rented rooms online. Plus when we arrived, the place was empty. Tried having our son's wedding here 2 years ago and no rooms available. Just now tried booking for our 35th wedding anniversary in Oct 2013 and nothing from Aug. 2013 through Nov. 2013 in Mazatlan, Hawaii, or San Diego. Have complained to management several times but they do nothing to fix problem. But they sure keep calling us about buying more points. Why buy here if never any rooms available. Sucks!

When they explained the need for the RCI service, we were sold on that idea also. We needed to buy this extra service from RCI because VI only had a few vacation spots, and they are all far away from where we live. Since we are a retired couple, we don't have a lot of money to fly so we must drive to our destinations. We have owned 91 points with VI for three years now. And because we have been trying to pay them along with all our other bills, we haven't been able to use our ownership yet. At the beginning of 2013, we were informed that if we didn't use our points from 2011, we would lose them. I was alarmed because after spending all of that money, I wasn't about to let that happen.

I called RCI to try to get a vacation as close to home as possible. I found one that sounded like we could enjoy close to home. Only to find out we still needed to pay more maintenance and maid fees, plus $169.00 to book the trip. We got behind on our payment but got caught up in Feb. 2013. We had to come up with $800 plus to bring our account up to date. Now to pay out more money just to book a unit is absolutely ludicrous to me. I don't have another $300 to spend to go on a bogus vacation. I didn't expect anything close to this debacle. If I had known anything about this complete thievery of our hard earned money, I would never have gone to a presentation that has made our lives so uncertain and nearly impossible to make ends meet with our limited income.

Long story short, we were talked into a payment plan. I have done figures and if I use all of my points, I would save about $750 every two years on hotels. After the $660 bill for the maintenance fee and the $10,000 we have into the purchase for the 12 years plus dues, I am figuring I am paying over $1,500 a year to save $750 on hotels. Keep in mind that it might be a good deal if you have the money to go anyway. If it's hard to afford to go on vacation, this makes it even harder. If it sounds to good to be true, it's a scam. I am in a contract. I didn't totally know what I was getting into.

After that little talk and back with our salesman, things got really intense. Numbers were thrown right and left. I asked for a copy of the paper telling all the prices and fees. I was told no. We said no. Then, another man came and said that we could have everything cheaper. I said no for now I wanted to do some research. The two men laughed saying all I would find was a good rating. Second man went away, first salesman became really rude, saying that we were moochers and why did I have to think about it and do research. More money numbers were scribbled on a paper and shown to us, "you can understand this deal?" My husband said no. Now a third man came with our gifts and offered to give it all to us for free.

I am of a mind that if it sounds too good, it is a problem, not so good. We got our prizes and left. Everything was geared to unsettle people, put them off guard. They had loud, loud music playing. It was hard to hear the salesman some of the time. The temperature in the room was cold, not cool. I will run in the opposite direction if someone ever asks me to attend another Time Share presentation.

Regarding the complaints I see here, almost all of them are about the company that sold the package and that's a different company. I bought mine through Demand Vacations, and the salesman was deceitful and lied to me about some of the information and said they had no clue about the maintenance fees. I learned to make sure every claim is in the contract and refuse to buy something if they refuse to disclose information I consider important.

I have written a negative review on Demand Vacations. I also tried to contact them today, and the phone numbers are no longer good. I suspect they may have recently gone out of business. However, my only disappointment with Vacation Internationale is that they changed the date they give me my points, but it actually worked out okay for me. Vacation Internationale has been very good, especially regarding use of the vacation and has always answered all of my questions to my satisfaction.

After they failed to sell me a timeshare, they gave us information to claim our free trip which is put on through passport to travel and basically scammed us again asking for a $100 fee to begin with. Once we picked a location, they said it was going to be an extra $500 per person to pay for the taxes and other stuff. Basically, both of these companies work hand in hand to scam you no matter what. This kind of business ruins credit, relationships, and lives all for the greed of some corporate clown.

I wasn't victimized as bad as some of the others but do yourself a favor and don't even attend. Tell yourself you're not going to buy something and they will try as hard as possible and waste as much time of yours as they can to get you to buy. I would relate the experience to dealing with a bad car lot and pushy salesman. This place should be out of business or you'll see them changing their name to avoid a bad reputation.

My health, marriage, and finances have suffered from this ordeal. I made the mistake of talking my husband into this purchase and when the bills started coming in for more than the sales representative told us and what we had verbally agreed to, I started calling Bank of America and Vacation Internationale to get it straight. We received phone calls, bills from collection agencies, and no resolution to the problem. The contact I had at Vacation Internationale told me that I could have gotten up and left the presentation. If I had known that they were going to lie to me about the costs, I wouldn't have gone in the first place. This situation has created so much stress that my health has suffered. My marriage has been strained by my talking my husband into what looked like a good idea until the inflated bills arrived, and my credit rating is probably in the toilet by now.

We left. Mr. Carter slapped our packet of promised "trinket" prizes on the counter as we exited. I will forever speak negatively of this company and any other Timeshares because of this experience. This is my first and only time filing a complaint against any company.

I contacted the Vacation Internationale to question the amount of the maintenance fee (it was doubled than what Mr. ** had said). They informed me that Mr. ** was not in the position to quote an amount because they have no ideal as to what it is until the bill comes out (that was hard to believe). I also explained my problem about him taking care of it and not returning my calls.

After a couple of days, she called back with another number to call about my concerns. Well, I left messages for Mr. ** twice on August 18, and again, no return call. I feel that Mr. ** knowingly deceived me and he should be dealt with as well as the company because they are not returning calls to find out about my concerns. In the meantime, I have sent an email to the Loan Officer for them to cancel my ownership and return my funds. I do not want to have anything to do with a company/organization that knowingly deceives their clients.

Today, July 19th, I received my first statement and it wasn't a loan. It was a credit card for Bank of America. Now, this $89 per month minimum payment is not for 3 to 5 years but 28 years. If I wish to pay off the loan in say three years, according to the credit statement, it will be $305. The only reason I purchased this vacation package was because I was misled to believe that I would be paying it on a short-term loan and not a credit card. Why wasn't this information disclosed especially after I asked him the term of loan several times during our conversation.

This has placed me in a very tough economic position. I wasn't planing on having a credit card bill that would last me 28 years to pay off by paying the minimum amount which is all I can afford at the moment. Instead of having an $8889 loan, I'm stuck with a bill that will take me 28 years to pay and will amount to $20,631.12.

It is completely unfair that this company did not, at any moment, inform me that the loan was being placed on a credit card and was completely misleading. I asked the manager many times for the loan period and he failed to give me an accurate answer.

I mailed a Notice of Cancellation on March 12, 2008 that was received on the 13th. I called the company on numerous occassions to get a status on my cancellation and finally spoke with Shirley G. who said she would mail me a contract release to sign and return to cancel my membership. I received the letter from Ms G. stating VIP Travel will agree to cancel your membership and refund your payment of $3596.00. It instructed me to sign the cancellation document, get it notorized and return the membership material within the next 10 days. It also stated once they received my documents, they would issue me a refund in the amount of $3596.00 within 15 business days.

I have been calling Ms. G. and VIP Travel Corporate office daily requesting a status on my refund and have been forwarded to her answering service every time. I asked to be transferred to the complaint department or owner and was told Ms. G. is the only person in charge handling corporate matters. As of July 2, 2008, I have not received my refund, return call or updated status.

I am being charged interest on the money they have failed to refund in a timely manner and the amount of credit I now have available is signifcantly reduced because of this situation.