Korean Airlines Reviews

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About Korean Airlines

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Korean Airlines delivers extensive passenger and cargo airline services. Operating from its Seoul hub, the carrier connects destinations across Asia, North America, Europe and Oceania. Since 1969, Korean Airlines has provided premium travel options, including multiple cabin classes and advanced in-flight amenities alongside robust cargo operations.

Pros
  • Excellent customer service
  • In-flight meals
  • Reliable flight schedules
Cons
  • High cancellation fees
  • Poor communication during delays
  • Inflexible ticket policies

Korean Airlines Reviews

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    Page 2 Reviews 10 - 40
    Customer ServiceStaff

    Reviewed March 9, 2020

    I am beyond frustrated. I called Korean Air a few weeks ago to change my flight of course then refused to do so without a fee. We are a family of 6 so we decided to continue or trip planning which included hotels and local flights in Thailand. Korean Air cancelled my flight 2 days before my scheduled departure and only cancelled Dallas-SEOUL. My connection SEOUL-BANGKOK was still scheduled.

    It took 4 days and over 100 calls (2 hours + on hold) before I was able to speak to someone. She was extremely rude, unapologetic and wanted me to pay a penalty fee for not showing up to my connection flight (ARE THEY FREAKING KIDDING?) The representative name was JODY and she was honestly the worst customer service rep I have ever encounter. After another 1+ over the phone they agreed to waive the penalty fee and said they would issue a refund which could take weeks. WORST CUSTOMER SERVICE EVER! It's honestly a shame how they are dealing with the whole situation. This was going to be my 1st time flight with them, but I would never do it now.

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    Reviewed March 8, 2020

    Decided to have family trip with my 1&6 yr old boys. Obviously I do not want to change our plan to visit Korea. It’s not easy even getting to decide a long distance trip with young kids. So much to think and prepare! My older son has autism & seizure condition. Now do I have a choice to keep our plan to visit Korea with young kids while corona virus rapidly spreading and killing people? Does KOREAN AIR care about that? If you care, there will be no penalty for canceling ticket. Later KOREAN Air gave us an option which is paying fee to change departure day before June. No one will feel safe flying even in June. If it’s after May, have to pay fare differences which KOREAN Air raised recently. No word for that. Wish I don’t need to deal with KOREAN AIR no more. Very disappointed and almost sad that this is one of big airlines in KOREA.

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    Staff

    Reviewed March 1, 2020

    It’s a shame that Korean Airlines will not refund airline tickets at a time like this. Who in their right mind would want to travel to Korea now with all so many people getting the coronavirus and especially when a Korean Air flight attendant was just confirmed having the the virus. For the past 30 years I have been loyal to Korean Air and whenever we travel to Asia from Los Angeles we have always flown with Korean Air and have always recommended our family and friend to fly with Korean Air.

    At times like this Korean Air should show their gratitude to their loyal clients and refund their tickets so that we can continue to be loyal to them. Shame on you Korean Air!!! As the virus is getting worse in Korea you will evidently have to refund our tickets but too bad you didn’t have enough class to offer it your loyal clients first!!

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    Customer Service

    Reviewed Feb. 28, 2020

    If you ever consider flying with Korean Air, DO NOT fly with them! Korean Air only cares about money and not their passenger’s well being. My elderly mother was going to fly from VN to USA. In this past week, South Korea jumped to the rank #2 of confirmed cases of Coronavirus behind China. As of 02/27, South Korean has 1,766 confirmed cases. Their pilot got the coronavirus as well. Korean Air website stated they waive the refund penalty and refund would be delayed with instructions on how to cancel the reservation online. I followed the instruction and then got an email and also voicemail from Korean Air asking about the refund. They lied and told me there isn’t a waiver. They told me to cancel my dispute with my credit card company. What a TERRIBLE airline!!! They only care about MONEY! Passengers BEWARE! Do not fly with KOREAN AIR.

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    Customer ServiceStaff

    Reviewed Feb. 26, 2020

    With more thousands of cases of corona virus, they are trying to pretend they don’t hear their customers’s beg to cancel all flights to South Korea and give them full refund. They even ghost their customer service phone line. No answer at all when calling +1-800-438-5000. These people only care about the money they make from flying people. Once they are done with the trips, they don't care about how many more people will die and be infected with the virus. They don't even care if their own customers will catch the virus and die tomorrow. Money comes first, huh Korean Air? Wait until it’s your turn to be honored to fly into a hive full of killer bees.

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    Reviewed Feb. 9, 2020

    It does not make any sense or fairness that Korean Airlines is actually penalizing customers who are trying to maintain and preserve the health of their families. This pandemic is a major concern to all families around the world and therefore I was utterly surprised and disgusted to learn that a cancellation due to this pandemic was being treated as a "normal" cancellation. So Korean Airlines is saying if you chose to cancel your flight due to your duty to try and prevent your family from contacting this pandemic in flight we will fine you and not support you and will relate to cancellations of flights in this period as "normal' cancellations. So profit is more important than health... Bad airline...

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    Customer ServicePrice

    Reviewed Jan. 22, 2020

    Worse service ever. Booked my mother’s ticket from Fiji-London. Along the way Korean air stop operating from Fiji. I was just given flight from Sydney without a choice. I called them up saying that Sydney is a different country. Then I was given ticket from Nadi-Auckland-Seoul- London. On the day of the flight Korean air messes things up and my mother was refused boarding. We had to cancel the ticket and Korean air took USD 400 for the mess up they did. Their obligation was not fulfilled. Totally disgusting behaviour???? I wrote to customer care department but they refuse to refund the whole amount putting the blame on me for changing the itinerary from Sydney to Auckland but it was Korean Air that changed the whole schedule first. Nothing was done to Korean air but it's customers who pay the price. Terrible customer service.

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    Customer ServiceSales & MarketingStaff

    Reviewed Nov. 28, 2019

    We are on a trip from Cebu to SFO. We are a group of 4 (with a 2 year old who has mood swings). I’ve requested for a child restraint so me and the toddler already have seats assigned that cannot be changed. And the seat beside us have already been taken during web checkin. So we went to the airport hoping they can help us with our arrangement. Our flight to Incheon (stopover) went well without problem with the seating but our flights to Sfo was that me and my 2year old are seated together while my husband and other child at our back. I’ve requested for us to be seated together as it is hard to go through a 13hour flight without my husband sitting beside me. But Korean Air people (everyone) in the transfer desks of Nov 29, 2019 at 6:40am said they cannot do anything for us to sit together as all the seats are already taken.

    Take note we are already in the airport 10hours before the flight. We are a family in the same booking. So I told them it is a very hard situation for us, for sure they can override the seat assignments (which all airlines do all the time!) especially in this very needed case. And again they said they cannot do anything. The other older guy was even very strictly unsympathetic. I said, has anybody been in this situation and requested for a seat together and just get denied. He said yes. What kind of “family-friendly” airline are they advertising about? Clearly they were very unsympathetic. I even cried in frustration over the stupidity of their customer “service”. We never had a problem before with any airline about seating together.

    This is the first time ever that we were not seated together as a family which is very ironic for their “family-friendliness” and then just get denied after explaining the hardship and the validity of the request (again we requested this even 16hours before departure in Cebu) but always get “I AM SORRY MA'AM WE CANNOT DO ANYTHING.” Anybody in my position with a family will surely be frustrated with this kind of response. So we will never fly with Korean Air again. Eva Air was way better. And now I understand why Korean Air is not on the top 10 of the best airlines of this year. So my advice to all families, don’t ever take Korean Air. #koreanair #evaair

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    Customer Service

    Reviewed Aug. 21, 2019

    So I receive an email from Korean Air saying our flight has been reschedule to the next day. We booked via Expedia, who informed us as soon as it changed. We asked booked our hotels either side of the trip and as a result, we need to forfeit a night as well as purchase a night extra before this flight. I'm really not happy with this. Korean Air has a customer service plan on their site which clearly states that if any flight cancellation or delays, they will help pay for overnight stay and any delays. I emailed them about this, their reply was, since they reschedule before my travel date, no compensation and that they can change their reschedule whenever they need to. As a result, I now will never want to travel with them again. Their email lacks any apology and they can treat customers like this. How very irresponsible and obviously not bothered about their customers. Bad customer service experience!

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    Customer Service

    Reviewed June 23, 2019

    Terrible service and customer support. When I arrived in Tokyo, they informed me they lost my bag, only gave me 10 bucks for lunch. Told me my bag would get there the day after. It took 3 additional days to get my bag. No call from them.

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    PriceStaff

    Reviewed June 4, 2019

    I'd love to travel Korean Airlines since I have experienced one of the best customer services. They are polite, kind and always trying to listen to me. The price is relatively higher than other competitive airlines but worthwhile to travel with it in terms of safety, food, cabin services. Highly recommended! I have traveled a lot with budget airlines which offer you little.

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    Customer ServicePriceStaff

    Reviewed March 19, 2019

    Booked 2 business class tickets online from Seoul to Tel Aviv for almost $8,000. When I told my friend in Israel when I would arrive (October 8 in the evening) he pointed out that it is the Day of Atonement and the airport is closed and has been so many years on that day. I called Korean Airlines to change the date of my arrival explaining the flight will probably be canceled. First they tell me it will not, then they want to charge me $300 change fee. I then asked to talk to a manager, long hold, same agent comes and tells me he can cancel my booking at no fee and I can rebook with different dates. Why not tell me right away? I ask for a cancelation confirmation so I can verify that a refund would come, long hold, there is no cancelation code or email. Even Southwest Airlines has better systems for a $4 9 flight booking!

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    Customer Service

    Reviewed Dec. 10, 2018

    They use terrible business practices when it comes to customer service. Purchased tickets online and chose our seats. Changed our seats at gate. This is unacceptable. I believe they sold our seats as premium seats and put us in undesirable center row seats. Very poor customer service, they don't care at all about customer.

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    Customer ServiceCoveragePriceStaff

    Reviewed Dec. 1, 2018

    I just bought 2 ticket from San Francisco to Thailand AFTER already purchased tickets back in August because my original credit card was stolen. I originally bought tickets for myself and my wife back in August to travel back to Thailand after attending my son's wedding in the US. During the time I've been in the US, my credit card was stolen. So, I reported to my credit card company and destroyed the card according to the instruction. Then I received a replacement for my credit card. I understand the check in process that I need to present my credit card; however, I don't have my credit card with me anymore.

    So, I provided my bank August statement showing the transactions for 2 tickets I purchased. Then I showed my current statement to show the continuity of the credit card. However, the agent refused to acknowledge the stolen credit card nor the statement provided. The agent demanded that I called the credit card company to provide the information, which I did. However, per the credit card security company, none of the credit card agent was able to identify my stolen credit card nor able to provide an evidence. AFTER a long 20 minutes of waiting and frustration, I ended my embarrassed and painful moment by purchasing new tickets to just go back to my country. This is so unprofessional and no regulation/ procedures to cover a stolen credit card. The agent was rude and not helpful. Please do not do any business with them. Not worth the money you spend.

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    Customer ServiceStaff

    Reviewed Oct. 16, 2018

    I booking award ticket with Korean Air from ATL to SGN on Jan. 01, 2019, reservation number **. On Oct. 1, 2018 I called to requested to change departure date early so I can travel with my family on Oct. 28, 2018 because they needs my help. The lady answer the phone very nice to explained that she can put me on the waitlisted and advise me to call back to check to confirm the seat. However, when I called asks to speak with Skypass representative and get refused I did explains my situation but the customer service so cruel by insulted me that my ticket is reward ticket, it not the revenue ticket so I have to wait.

    Even though, there still 2 available seat on Oct. 28, 2018 flight. She also said I only can get confirm when nobody pay for the seat. And if I want to travel with my family then I have to pay for the ticket like other people on the flight. I feel hurt and upset by the way the Korean Air customer service treat me different because I book my flight with reward. I want to escalate this complain and demand the good explanation regarding to the way I been treated unfairly and insulting by Korean Air.

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    Hoan increased rating by 3 stars.
    Staff
    After a positive interaction with Korean Airlines, Hoan increased their star rating.

    Reviewed Sept. 14, 2018

    I had a relative in Vietnam. Went to Korean Air Office at Diamond Plaza, floor 909, Ho Chi Minh City. Request advance seat reservation, flight Delta. Depart Oct. 26, 2018 from Mobile, Alabama (MOB) to Ho Chi Minh, Vietnam (SGN) (one way ticket). 2 stops from Mobile (MOB) to Atlanta (ATL) and Atlanta to Incheon - ICN (Korean Air) and from Incheon to Ho Chi Minh-SGN (Korean Air). The Rep refused to provide seat with the unacceptable reason that because I'm a US Citizen so that I have to buy another return ticket to US otherwise the ticket travel to Vietnam is invalid to Korean Air.

    I called Delta Airlines to verify about above incident and they told me my trip is confirmed From Mobile (MOB) to Ho Chi Minh (SGN). I've been travel many times to Vietnam, I stayed there 6 months or so as long as my Vietnam Visa is still valid and I go back to US anytime I wish. The Rep at the Ho Chi Minh Office is lack of understanding about the airline policies when they refused providing seat and Korean Air won't let check in from Atlanta if I refused to buy another ticket return to U.S. (It's unbelievable).

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    Sarah increased rating by 4 stars.
    Punctuality & SpeedStaff
    After a positive interaction with Korean Airlines, Sarah increased their star rating on April 12, 2018.

    Updated review: April 12, 2018

    We received a full refund after I wrote them an email. I take back my recent compaint.

    Original Review: March 30, 2018

    My assistant accidentally double booked a business trip for four travelers, including myself. We were under the impression that our flights were just changed until today. We were not given the information in time that we needed to cancel the second flight within 24 hours. Our assistant attempted to cancel the flight but they would not allow her to do so. They told her that the cardholder needed to cancel within 15 minutes of her calling them. I was not contacted in time. They allowed her to book the flights but not cancel the flight. I spoke to several people. They are not willing to refund anything except the tax. They are attempting to overcharge us by $14,739.80. Calling our attorney!

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    PriceOnline & App

    Reviewed March 24, 2018

    When using their website to book travel, they will make you go to their office to verify your credit/debit... Even if their office is hundreds of miles in another state! Of course, they will charge your card or take their money first before telling you of this requirement. But they don't require this of Korean nationals. DONT FLY KOREAN AIR!

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    Staff

    Reviewed Feb. 17, 2018

    It was an international travel from Fukuoka (Japan) to Delhi (India) via Seoul (South Korea) by Korean Air. Due to the bad weather condition, the airline was kept on postponing the estimated time of departure in Fukuoka (Japan) Airport. The flight from Fukuoka to Seoul was 5:30 hours delayed approximately. During that time the staff at Fukuoka Airport provided a can of coffee and nothing else. Anyway, I was worried since I needed to board another Korean Air flight from Seoul to Delhi. Unfortunately, I couldn't board that flight. I contacted airlines staff and the staff suggested me to take the next day flight from Seoul to Delhi. The staff happily showed incapability to provide any lounge/hotel for one night stay as well.

    I was supposed to reach Seoul in afternoon but landed in the late evening. I was completely exhausted and hungry also knowing that I needed to spend one night and a day until afternoon (15 hours approximately) before boarding the flight to Delhi. Now, the flight to Delhi was kept on postponing. During this time period, I contacted airport inquiry and tired to contact airline staff but couldn't find the airline staff in various attempts. Not to mention that airlines didn't provide any food since they didn't bother to contact me at all. Note that the flight which was supposed to take off afternoon was finally rescheduled to 20:00 hours approximately which made my stay at Incheon Airport (Seoul) 24 hours approximately. It was indeed a pathetic experience and I was left with no energy. The airline should treat the passenger properly and also provide accommodation if flights are rescheduled. I would definitely not recommended Korean Airlines to anyone.

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    Verified purchase
    Customer ServicePrice

    Reviewed Jan. 18, 2018

    Booked a ticket directly from the Korean Airlines website and thought all was in good order. Unfortunately my name was registered incorrectly and only found this out a week before the flight. I have a rather long Dutch name so it is not uncommon for the airlines to process it incorrectly and I have had similar issues with other airlines in the past. Korean Airlines forced me to cancel the ticket, imposed a USD 200 refund penalty, suggested I buy a new ticket (which is almost double the price for the same route).

    This is outrageous considering that at the time of purchase i) this may be their processing error, ii) they accepted my credit card payment at the time with my name on it, iii) my email has my correct name, and iv) my Skyteam pass registered at the time has my correct name. I spent 2 hours going up the chain of customer service with no understanding of the situation. If you google their customer service records they tend to be unreasonably rigid with other customers too forcing them to buy expensive tickets at the last moment. This feels like a very dubious attempt to distort USD 200 out of me and try to get me to buy a very expensive ticket at the last moment (RyanAir and other low cost airline tricks come to mind). I am unlikely to fly Korean Air again.

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    Verified purchase
    Staff

    Reviewed Dec. 10, 2017

    I had a great time going from Toronto to Korea and Cebu. Excellent service and very professional people. Specially; ** Sang Eun and ** Myeong Seok. They are extremely professional and cheerful. I will travel with Korean Airlines in future. Thanks to this professional team.

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    Customer ServiceStaff

    Reviewed Sept. 17, 2017

    I had flight from Korea to New Delhi India on 16 Sept 2017 from Jet Airways which is operated by Korean Air in South Korea. At the time of boarding I was denied entry by airline staff stating that I don’t have visa of India and I need visa of Hong Kong too where I have 1 hour transit. Being a Nepalese citizen, we don’t need visa to travel India and many Nepalese already before traveled to India from Korea without any such problem. And I don’t think anyone need transit visa if you have connecting flight to your final destination. I wasted a lot of time and extra money to buy another ticket. Either Korean Airline staff don’t have enough knowledge about their work or they are too lazy to handle their customer. Since that lady was rude and desperate to leave as soon as she can.

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    Price

    Reviewed June 29, 2017

    I bought 2 tickets for my parents to fly from Vietnam to Dallas, TX. Aside from jacking up the price by $300 while I was buying them, the tickets also come with a credit card verification form (stupid credit card verification procedure). Now I have to go to the airport to prove that I pay them the money? (Who is going to pay for my time, parking, driving.) I can see why Korean Air is no longer in the elite airline group. I will make sure to spread the words so you will lose as many customers as possible.

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    Customer ServicePrice

    Reviewed June 10, 2017

    I bought Four tickets Korean Airlines for my brother and his family almost 3-4 months ago. I needed to change the dates of the flight due to one my niece starting school in freshman college was moved on earlier date. I called the customer service and told me that someone will call me back but I waited almost 35 minutes and decided to call them back then they were able to connect me to Miss **. To change the flight dates, they charge $120/person and $776/person charge if I change to the dates that I want. They gave me an option to change the dates on a cheaper rate which they charge $476/person. Regardless if they recommend the cheap fare for me it's still very expensive.

    So, I decided to cancel the whole flights and charged me $300/person. That's $1,200 for total of four people. They think money can find in the streets that they charge this much money. I work hard for it. It takes 3-4 weeks to be refunded. We'll see... within those coming weeks if I will get my refund. And in order to be able to refund my money, Miss ** said that her supervisor had informed her that she needs to talk to all the passengers although I am the cardholder, gave them my credit card information and bought the tickets for my family. Aside from being charged too much money from them, I have to call long distance from the Philippines in order for them to speak to my brother and his family. More money for long distance call. What a nuisance. I'm buying tickets now in another airlines.

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    Customer ServiceStaff

    Reviewed April 13, 2017

    Korean Airlines has this stupid policy of having a passenger verifying his association with the credit card (used for booking) with a photo ID. I booked a ticket for my friend to fly from San Francisco to Hong Kong. When I booked the ticket using my Costco Citibank credit card. After finishing the booking, Citibank called me to verify the payment already. That was about two months before departure. I also found that the money was transferred to Korean Airlines from credit card. It seemed everything ok. I also paid the credit card balance. On the departure date, I couldn't go with friend, so I gave my credit card to my friend in case of verification, I also signed the verification paper. But unfortunately the Korean agent wouldn't accept that because of the stupid policy. So they charged my friend's credit card and said they will refund the money to me. That is very stupid policy to get the money and refund the money.

    The lucky was my friend had the money to pay, if not they said they will cancel the flight. That is really ridiculous that they collected my money two months ago and canceled our ticket. Finally my friend departure after charged his credit card. After couple days I felt uncomfortable of this stupid policy, so I called the customer service to complain and found out that they didn't refund my money automatically. They said, "You need to call for refund," if not they will not refund to you automatically. They are bandit. The just steal people's money. They said the refund may take 4-6 weeks. That is really bad company. Korea should be very modernize country, how comes they have this stupid policy. It seems they are very proud of it too. Ridiculous!

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    Customer ServiceStaff

    Reviewed Feb. 21, 2017

    If you are buying a ticket for someone else, DO NOT BUY!!! When you are purchase a ticket using your own credit card for someone else, Korean Airline will make you go to their Los Angeles office to verify your credit card (payment methods). I have spoken to a customer service rep (English speaker) over the phone and Korean Airline will NOT accept any other method of verification. I think it's GREAT that they have a strict security system. However, I believe it's unnecessary to have your customer drive over 50 miles from Irvine, CA (3 hours in total drive round trip) to verify that I am the credit card holder.

    I love Korean Air airplanes and their onboard services. However, for ticket purchase, if you are purchasing a ticket for someone else, be prepare to drive up to LA!!! There were cheaper airline tickets (Asiana Air, American Airline, United Airline, Delta) available at the time of purchase. However, I wanted to buy a premium airline ticket (Korean Air, Asiana Air, Singapore Air) for my in-laws. Honestly, this has been the worst experience ever. I wish never made the purchase. Would have saved a lot of MONEY, TIME, and FRUSTRATION.

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    Customer ServicePriceStaff

    Reviewed July 10, 2016

    If customer service you are looking for this not the airline for you. This is the worst customer service ever I have encountered. My flight reservation No. ** bound for IAH - MNL airports which will be on Dec. 27, 2016. I have been flying with this airline for like 3 yrs now and this coming flight will be my 4th or 5th ticket with this airline. I never had problems in my previous flights but only recently when I called to reschedule my flight to a different month because, I just went last April 16, 2016 for my brother's funeral which I also purchased a ticket with them knowing that they will not make a problem with rescheduling my flight.

    I spoke to customer agent, her name is Vicky in ticketing dept and told her about the rescheduling of my flight, instead of Dec. to move it on April 28, 2017. She verbalized that since I bought the ticket it is only valid up 1 yr from the date of purchase until April 6, 2017. The only way she can solve the issue is to cancel the flight and charge me with $300 and return whatever the amount left, because that is the policy.

    I spoke to her supervisor and phone was transferred to Abhi **, so I told him about the issue and he also said "We can't do it because it is a policy." I did not ask for cancellation. I want a rescheduling and I am already willing to pay the rescheduling fee of $120 but they were firm and insisting to cancel it. That way they can charge me of $300 and sell my ticket to a higher rate. Since it is Dec the price of the ticket is very high.

    Is that the proper way of solving a problem ? Solving it for their advantage, not for the passenger's benefit. I was not able to sleep well because I was mad the way they treated me. The money I paid them was a hard earn money and I work hard for it. Solving the problem using their policy for their good, not for the customer. Without (us) your customers, your policy and all employees will not exist take note of that. To all passengers and future passengers of this airline they have the worst customer service ever. Learn it from my experience, don't buy your ticket from this airline.

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    PriceOnline & App

    Reviewed July 9, 2016

    Jin air - No experience because impossible to connect to the web site, very secure with all robot fence. So have to book on korean airline. Ticket cost exactly the double as JIN air. Nice marketing. All done to avoid to fly with any of this two company. This was on clark busan, booking for the 10 july.

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    Staff

    Reviewed June 5, 2016

    I had a business trip where I had to fly from Taipei to Tel-Aviv through Seoul. Due to a delay in the flight to Seoul (by Korean Air) I missed the flight to Tel-Aviv. Right after landing in Seoul, Korean Air representative (who could not speak English properly) insisted that the only available offer by Korean Air is to be staying for 2 DAYS inside the airport terminal waiting for the next direct flight to Tel-Aviv. Only after insisting on rejecting that option, and calling my travel agent, they could find a flight through Rome in a one day delay.

    During the one day delay Korean Air have provided a terrible hotel at Incheon city, a $40 per night hotel that looked more like a guest house rather than a hotel, where front desk could not speak one word in English. Furthermore, Korean Air representative said that there will be no expense for meals for that 1 day delay.

    I was highly disappointed by the way Korean Air have handled that delay which was caused by them. I will never fly with them with short connections and I will recommend to people in my company to avoid short connections with them as well.

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    Reviewed May 22, 2016

    Korea Airlines has this stupid policy of having a passenger verifying his association with the credit card (used for booking) with a photo ID. I booked a ticket for my boy to fly from Hongkong back to US. He was stuck just 30 minutes ago in Hongkong, having to rebook the ticket with cash (which we had to wire to his account quickly) and canceling the original booking. The company did have a message about this verification process when I purchased the ticket, which I ignored because I thought who on this earth would have this policy and implement it at all, considering that it is common practice for people to book tickets with a credit card for their children, parents, or friends.

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    Korean Airlines Company Information

    Company Name:
    Korean Airlines
    Year Founded:
    1962
    Address:
    1813 Wilshire Blvd.
    City:
    Los Angeles
    State/Province:
    CA
    Postal Code:
    90057
    Country:
    United States
    Website:
    www.koreanair.com