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Global Vacation Network Reviews

Orlando, FL

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About Global Vacation Network

Global Vacation Network is celebrating 16 years of sales and service. GVN is the largest independent distributor for Global Connections, Inc®. What began as a buying service in 1971 has transformed into a world premier travel club. Today, GCI boasts a property portfolio with prime inventory in destinations around the world, plus develops and owns resorts in some of the most popular resort areas in U.S. Today, Global Connections, Inc® is one of the most respected travel club developers and travel fulfillment providers in the vacation industry. There have been over 250,000 participants who have attended a travel seminar at Global Vacation Network.

Visit www.gvnmemberservices.com

Global Vacation Network Reviews

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    How do I know I can trust these reviews about Global Vacation Network?
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    Page 3 Reviews 80 - 230
    Verified purchase

    Reviewed Nov. 2, 2015

    Global Vacation Network has been very good for me. I had a very good experience to all places I’ve been to. The only one that was probably less than 100% was the one in Fort Lauderdale because the property was being renovated and it made it a little difficult to get around. And I have to say Hawaii was my favorite vacation. It was wonderful because we had a chance to explore a lot of other places. I’ll be leaving in two weeks for a vacation in the Cayman Islands using one of my weeks.

    As I remember, joining GVN is easy. Their folks are available to explain things if I have questions about the way my benefits and stars and weeks work. I’ve been very satisfied. I hope that the yearly membership dues does not continue to go up. It’s like the rate that it has been but I don’t have any control over that so I am a little bit concerned.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi Pamela,

    Thank you for your review and for traveling with GVN. We know that you'll continue to be happy and pleased with both your membership and the vacations it provides. You can also rest easy about the yearly dues. They don't have to be paid if you are not using your membership and we've limited how much they could increase so they will always be affordable and you can keep vacationing!

    Thanks again,

    The GVN Team

    Verified purchase
    Online & AppStaffProcess

    Reviewed Oct. 30, 2015

    We've been with Global Vacation Network for years. Their program is nice and we're beginning to use more of it. We've been to a number of vacations and we've always enjoyed it. Facilities have always been good. We've never had any complaints about any of the places except for our most recent trip in Nashville at the Wyndham. The room's TV had a problem and the ice maker didn't work but those are minor issues. Then we wanted to go to Tennessee but their website doesn't have everything they have. So we called and the girl said she would look in to see what she could set up for us. She did and I felt like she went above and beyond. Global Vacation is worth your dollar.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Dear Mr. and Mrs. S.

    Thank you for your review and for traveling with GVN! We're so glad when we hear of members like yourselves who have enjoyed traveling with GVN for years, especially when you find yourselves vacationing more and more as time goes on. Thank you for your feedback on the Wyndham, it helps us make your future vacations with us even better.

    The GVN Team

    Verified purchase

    Reviewed Oct. 26, 2015

    The experience we had with Global Vacation Network in April of 2014 was good.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi Binkley,

    Thank you for your review. We look forward to sending you on your next vacation with your membership.

    The Global Team

    Verified purchase
    PriceStaff

    Reviewed Oct. 24, 2015

    We always have good vacations with Global because their price is right. We did an update last year and we've done 19 weeks now since we owned up, so we use our vacations a lot. And they've been very good every time we've contacted them. I'd highly recommend them.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi Ione,

    Thank you for your review and for traveling so much! We're huge advocates of all the virtues of leisure travel and we're cheering you on to another 19 weeks of vacation and more.

    Sincerely,

    GVN

    Verified purchase
    Customer Service

    Reviewed Oct. 21, 2015

    We're very satisfied with Global Vacation Network. I'm not good at doing things online so I got to call for help and they're always willing to help. However every once in a while it's been hard to get a hold of someone. Maybe all the agents are busy. There's a lot of numbers they have for different things and you just got to be a little patient getting a hold of them.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi Donald,

    Thank you for your review and for traveling with GVN. Although we want to make every possibility available to our members online, we'll always be here with real people on the phone to lend a helping hand the old fashioned way. We keep working to speed it up and we appreciate your patience.

    Warmly,

    The GVN Team

    Verified purchase
    Staff

    Reviewed Oct. 19, 2015

    The very first vacation I had with Global Vacation Network was a little rocky and it left a little bit of a bad taste in my mouth. But overall, I'm okay. I've had a little get together at my house and invited a couple of friends and both of them joined. I wouldn't do that if I wasn't happy with the company. The guy that came out and did our party was very good and knowledgeable. When we went on our last vacation at Daytona Beach, I stayed at Sea Shells and they had representatives there that treated us top-notch. I was very pleased.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi Jerry,

    Thank you for the great review and for recommending Global Vacation Network! We're always looking for ways to improve our services and we're glad to hear that you enjoyed our representatives at Sea Shells Resort. We're always here for you whether you're planning, dreaming or actually on vacation.

    Global Vacation Network

    Verified purchase

    Reviewed Oct. 17, 2015

    Our experience with Global Vacation Network has been good. We went to a few condos that have not been satisfactory but most of them were okay. When we went to get Lindbergh, that really spoiled us, it was beautiful. They had it set up so nice. I would recommend them but there have been a few things that haven’t been good. Sometimes they say there is complete kitchen but it's not and there are only a few pots and pans. Also, the Hydra Bed in the condo in Ohio was absolutely horrible.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi Irene,

    Thank you for your review. Because you use the membership, your feed back is extra important to us and we appreciate you for it.

    Sincerely,

    GVN

    Verified purchase
    Staff

    Reviewed Oct. 15, 2015

    We first heard about Global Vacation Network through a seminar and it was very informative. Signing up wasn’t difficult at all. So far we had a good experience with them because we are regular member. If we stayed in Gaston it would not be so entertaining. Most of our stay have been very good but the last one we had this year was ugly. Victorian in Galveston condo that we stayed in was filthy and the whole building was already rundown. The staff there told my wife, “This is no hotel” and that pissed me off. We’ve been with Global now for 9 years and that was the first time that we’ve ever been dissatisfied. We haven’t spoken to their representatives yet but I know it wasn’t their fault. It was the location. Global did what they had to do. So, as far as I’m concerned, Global has been excellent.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi Clarence,

    Thanks for the great review and for your feed back. We're always working to provide as many options as possible.

    The Global Team

    Verified purchase
    Customer Service

    Reviewed Oct. 15, 2015

    We've had a lot of good experiences every time we went with Global Vacation Network. We've been to Myrtle Beach, Tennessee; Sedona, Arizona three times; and we've been to Florida three or four times. In every place that we've went with them, they were all up to my expectations. I haven't used it a lot in the last few years but prior to that we used it a lot. I liked the part that if I don't use it, I don't have to pay the dues and keep the term until I use it. What I didn't like was the 120 days that one has to call prior to getting a vacation spot. We didn't have to do that before and we wanted to go to Myrtle Beach. But since we upgraded to the next level, we won't have to worry about that anymore.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi Harold,

    Thanks for using Global! We're so happy to have provided years quality vacations for you and we look forward to many more!

    The GVN Team

    Verified purchase
    PriceStaff

    Reviewed Oct. 13, 2015

    We had a really good experience with Global Vacation Network. We had a fabulous three weeks in Hawaii. We were blown away by the places we stayed at. The accommodations were fantastic and the prices were great. We've recommended Global Vacation Network to a lot of people, even to people that we met at the facilities we were at.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi Linda,

    Thanks for your review. We look forward to sending you on a lifetime of fabulous vacations just like that!

    Global Vacations

    Verified purchase
    Staff

    Reviewed Oct. 11, 2015

    Our vacation with Global Vacation Network was very enjoyable and interacting with their people worked well. I heard about them from my friend and I would recommend them as well.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi Dmitry,

    Thank you for your review. We love how many friend and family networks keep getting their friends and family involved with us.

    All the Best,

    Global Vacation Network

    Verified purchase
    Staff

    Reviewed Oct. 6, 2015

    Most of our experiences with Global Vacation Network has been very good but the last one we had this year was ugly and not entertaining. It wasn't Global but the Victorian in Galveston. It was the building rundown and our condo was filthy. The staff there told my wife, "This is no hotel" and that pissed me off. We've been with Global for 8 years, and that was the first time we've ever been dissatisfied. But I would still say their the best. As far as I'm concerned, they have been excellent.

    Thanks for your vote!

    Reviewed Sept. 16, 2015

    We have been members of Global Vacations for one year and have attempted four vacations. So far only one has worked out but only after about two months of going back and forth negotiations. Every time we choose a vacation destination, they either don't have any connections in that area or they cannot accommodate us on the dates we want to go. When we signed up, we were told they had condos all over the world. We have not asked to go to any remote place. Actually all of them have been to major vacation destinations and yet they can never seem to accommodate us.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network
    Hi Terri,

    Thanks for your feedback. We're glad that we could confirm the two weeks of vacation accommodations that you're using this year and look forward to helping you take all the vacations that you want. You can always choose from the many instantly confirm-able availabilities online but requesting additional locations and dates will always require more time. In general, the more advanced notice that you give the more options we'll be able to offer you.

    Global Vacation Network

    Verified purchase

    Reviewed Sept. 16, 2015

    Signing up with Global Vacation Network has been a good experience. We went out on a couple of trips with them and we really had a good time however I've gone through moving from Michigan to Florida since my husband died so I haven't used them for a couple of years.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi Deborah,

    We're so sorry to hear about your loss. Whenever you're ready to travel again we'll be here for you with the best values in travel.

    Sincerely,

    The Global Team

    Verified purchase

    Reviewed Sept. 15, 2015

    We went to a Global Vacation Network presentation where they explained their current programs. We weren't sure about a lot things - how they work, etc. but once you get into it, you learn. We've been on a couple of vacations with them. I have children who have used them too and they've been quite pleased with GVN. Except for one experience, most of the vacations that we've taken have been very nice. We've recommended Global Vacation Network to many people.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Thanks George, We're so glad to hear that you've been pleased GVN and that you're able to let your children use it sometimes. We love seeing how families benefit from vacations!

    The GVN Team

    Verified purchase

    Reviewed Sept. 10, 2015

    Everything is good with Global Vacation Network and I would recommend it to a friend.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Thanks for the 5 star review! We love sending you on vacation :)

    GVN

    Verified purchase
    Online & App

    Reviewed Sept. 6, 2015

    There's only been a couple vacations we've taken with Global that I've been very pleased with - there are some that I will and will not go back to. They show a beautiful picture on their website and when you get there, it's not what you saw. One time they supposedly put me up in a high class one but then we get the retro, the 60s. I took a relative on one and I was so disappointed. We just came back from the Poconos and I was not pleased at all. We're going to be back up there in March as well. Unfortunately they said we would be off-site, in these probably renovated condos. We are leaving for another vacation with them next Friday and I hope it's going to be a good one.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi Annette,

    Thanks for continuing to use GVN 2 or 3 times a year! You'll find the highest quality resorts in the most popular vacation areas but the fact that we guarantee your satisfaction at all of the condominium vacation weeks we use helps members feel confident when trying out new or out of the way vacation locations.

    GVN

    Verified purchase
    Staff

    Reviewed Sept. 2, 2015

    Being with Global Vacation Network has been great. I have no complaints so far since we've heard about them 15 years ago from the organization up here in Columbus. We met their people at a hotel room and they explained the things to us. We started with them afterwards. Everything was nice and we only had one bad experience with Global. It was when they were remodelling a hotel and the rooms were very bad. But that was years ago. Since then, everything has been good. We've had very good vacations and I'd recommend them to a friend.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi Lawerence,

    We're so glad to hear how good the membership has been for you over the last 15 years! We're working hard to make the next 15 years even better!

    The Global Team

    Verified purchase
    Punctuality & SpeedStaffProcess

    Reviewed Aug. 29, 2015

    We went to our first Global Vacation Network presentation about 15 years ago. We absolutely loved our old program but we ended up changing it recently. We got a call from them saying they had new programs and they told us that they’d like us to come in so they could explain the programs to us. So we ended up changing programs, and so far we are having a very good experience with it. For instance we normally go to the St. Pete area, and one of the places that they have units contracted for right now is Madeira Bay which is a condo hotel. So the company provides us with a lot of privately owned units and we never had an awful one.

    Recently we were checking on multiple units that were available and the comments were the same for both units, which was weird. We finally decided that other users were commenting on the resort rather than on individual units like they should, and some of them have had good experiences and some hadn't. One of them complained about a microwave that wasn’t working and management is off-site which they weren’t happy with.

    In our experience, management is normally off-site. We’ve had some units, like Madeira Bay being a hotel, that have a front desk that’s manned 24 hours a day so there’s always someone there. We’ve also stayed at Holidays R Us a lot of years where they have a front desk but it’s not manned 24 hours a day. A lot of the beach cottages have no one there too so if you run into a problem, you have to contact whoever the rental person was you were dealing with. Despite that, we’ve had really good luck. And Global Vacation Network normally is able to find what we want, like if we need a 2 bedroom or 3 bedroom, they come up with it one way or another.

    Our agent, Nancy, had worked with us from the beginning and filled out four forms for me back when I didn’t know that we needed to fill up four forms if we wanted four weeks. We absolutely loved her. When I send stuff in, I always sent them to her attention so it’d directly go to her. But she retired on us last year so we had other reps, and they got us moved around. Whoever this new supervisor was in that office was a very black and white person, gave us a lot of garbage, and you need to have your forms in 60 days ahead of time. The first week wasn’t within that 60 day period so we didn’t get in.

    This year we’re back on track and we have a new agent that we worked with who’s going to be as knowledgeable and helpful as Nancy was, so we’ve made out very well and we liked what we’ve seen with the new program. Right now we’re working on five weeks in October-November, and we’ve only used up 2 of our 8 weeks, so we're doing okay and we'd recommend Global Vacation Network.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi Lillian,

    Thanks for the 5 star review! We're excited to see how much more easily you're able to travel with the Membership. We're looking forward to providing you with another 15 years of great vacations!

    GVN

    Verified purchase

    Reviewed Aug. 23, 2015

    We had a very pleasant experience when we used Global Vacation Network.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Glad to hear it. Keep traveling!

    Verified purchase
    Staff

    Reviewed Aug. 20, 2015

    My wife and I signed up to become members with Global Vacation Network a few years ago and have had a good time with our vacations through them. Their team is knowledgeable and explained everything to us.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi Versye,

    Congratulations on making a smart choice with GVN. We always notice how the family that plays together, stays together. Here's to many more wonderful vacations!

    GVN

    Verified purchase

    Reviewed Aug. 17, 2015

    We were on vacation and sat down with one of Global Vacation Network's representatives at a restaurant that they were offering some information. We signed up and it was a very good experience. We've taken many trips with Global - not so much through our account, but with friends who have Global also. We share the expenses and have always had wonderful experiences with them. I don't think we've had a bad trip yet with Global.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi Patricia,

    Thanks for the great review. We love to hear how friends and families travel together.

    GVN

    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 12, 2015

    Signing up with Global Vacation Network wasn't hard. I attended the presentation in which they described their programs -- it was informative but was over fast. Then we went on a vacation through some years ago and the place we stayed in was wonderful but it was being shown for sale and every time I turned around, somebody was knocking on the door, and at one point the realtor walked right in!

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi David,

    We're so glad that you loved the place you stayed with your membership. We'll keep those real estate agents away!

    The Global Team

    Verified purchase
    Customer Service

    Reviewed July 10, 2015

    After their presentation in the Indianapolis area, I ended up signing up with Global Vacation Network. Initially, I made a lot of phone calls to resolve an issue but that was in the first year and we finally got that straightened out, though it took a lot of phone calls on my part and I had to keep asking to talk to somebody at a higher and higher level. But everybody I've ever spoken to has been quite pleasant to talk to.

    The quality of our trips have always been very good and we've always enjoyed the places that we've seen. Some were in better shape than others but the properties have been fine. However, when we first joined in 2006, there were a lot of properties in Europe that were available. But now in this past year, almost every time I look I do not find hardly any properties available. Global used to have a property in Paris at the Royal Regency and they have not contracted with that property, which has been really disappointing because we’ve used that every year; sometimes twice a year.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi Joyce,

    Thanks for the good review and for letting us know about your experience. Our inventory of resorts is constantly changing and if you put in a request for a location you may find more availability than just by checking the web site. Stay tuned for even more ways to save on travel with GVN!

    The Global Team

    Verified purchase

    Reviewed June 29, 2015

    I would recommend GVN. Our experience with them was good. We're happy with it.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi Todd,

    Thanks for having fun with your membership and recommending GVN! We like to think that the more vacations you take with GVN the happier you'll be.

    The Global Team

    Verified purchase

    Reviewed June 26, 2015

    We've been satisfied with Global Vacation Network. We will use it again this weekend to go off to New York. So far so good.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi Randy,

    Thank you for your review. We're looking forward to providing a lifetime of great vacations for you!

    GVN

    Punctuality & SpeedStaff

    Reviewed June 25, 2015

    I had a friend sell me one of her week's vacation through Global. I requested a week at Ocean City MD, beach block. Though it took a month or so we got a nice condo at beach block within a short walk to the beach. The place was nice. Not overly fancy, could have used a little TLC, but I understand that good maintenance help is hard to come by there. It was during peak vacation season and we were given the choice of three units. We could view pics of each and made our choice. We had a wonderful time and did it again the following year and it also went flawlessly. I am now looking to purchase my own membership. As long as you are just looking to have a decent place to stay and a great location, it worked out very well for us.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 19, 2015

    My experience with Global Vacation Network wasn't too bad once you get past the usual sell, sell, sell routine. We attended their presentations and purchased our membership. Like anything, presentations always nice and the selling aspect is typical selling. You go from one person to another and finally settle on somebody. So it was initially acceptable. I'm an old salesman so it doesn't bother me that much. The actual vacation have been pretty good. Accommodations and sites have been excellent. I've called customer service for questions and they are always knowledgeable, they explain things, nice, and easy to contact.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 13, 2015

    We are dissatisfied 'cause we can't find places that we wanna go. I've been trying to get some place like St. Martins for February and still waiting to hear back. I guess they don't have a lot of inventory right now. We've been members for a long time but I haven't used them for a while because we haven't been happy since we can never get what we want. We enjoyed going to St. Martin and that's why were trying to go back. And 'cause that's about the only place where we've been so far.

    We were at a Global presentation when we signed up and we actually wanted to cancel the next day because we felt that we were misinformed. Unfortunately we already paid for the lifetime membership package so we just went ahead with it. The people that presented were misrepresenting and there's high pressure during the event. We had to make a commitment that day and I don't think people like doing that. If only they'll give people a chance to think about it and will not have to feel pressured into buying something. I think there's improvement that could be made. I wouldn't recommend them.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Dear Caroline,

    Thank you for letting us know about your experience. We appreciate that you've been a member for almost a decade and have used more than 10 membership weeks so far and we look forward to getting you on many more vacations in the future.

    The Global Team

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 6, 2015

    I got a flyer in the mail for some airline ticket vouchers. It was funny because just a couple weeks prior to that one of my peers at my work had gotten the same flyer and he was telling me all about it. Well lo and behold a few weeks later one shows up at my house. So I brought it to him and I said "Hey, is this what you got?" He goes "Yeah, that's exactly what I got." I said "Did you have anything to do with it?" He said no. So I went, and had it not been for his experience, I would have never signed up. But because he had such a positive experience with it, I was all on it. Now looking back it was probably one of the best financial decisions I made for myself ever.

    Since signing up with GVN, I've hosted two parties at my home and have recommended them to so many friends. It's unbelievable. When I first signed up I thought if something goes wrong the worst thing that could happen is I just lost $2,600 and I suppose I've spent $2,600 on stupider things than this. But my experience is quite the opposite, every trip that I’ve been on has been more than a blessing. Once I was out in Colorado and had a small issue with one of the condos. I wasn't upset. It was minor things - dings on the wall from luggage, the carpet was burnt because somebody dropped an iron, a little bit of water damage but it wasn't wet water damage. I called and not only did they take care of me but they gave me a voucher. They were apologetic. They handled it very professionally and very quick to call back if I've ever called.

    Now GVN has a star program where you can buy up to eight stars. I started out with the two star but back in February I bought two more because two wasn’t gonna be enough and I don’t even think four’s gonna be enough.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi David,

    We're so glad to be sending you on vacations and providing excellent service and can't wait till you're using 7 or 8 weeks a year with us!

    The Global Team

    Verified purchase
    Staff

    Reviewed May 21, 2015

    So far, the quality of the 2 trips we've had were very reasonable but both the condos we stayed in weren't the best. They were fine, but the last one we stayed at the carpet was horrible (I think they're owned by people who were renting theirs out and I don’t know if Global just signed up for a bunch of those people trying to get business in). The locations were great and I would go to the same locations again but I wouldn't go back to the same one we stayed at.

    Everybody that has contacted us or we've talked to from GVN have been very helpful and we’ll use them again. Although we’re kind of out of the travelling mode as far as flying somewhere and staying. That’s why both places we went to were only four hours away from home, which really worked for us, so we were glad to do that and we may do that again if we can find a similar deal.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi Sharon,

    We look forward to sending you on many more convenient vacations. Thanks for your feedback, it helps us as we continue to improve the quality of the service and condominium units.

    GVN

    Verified purchase
    Staff

    Reviewed May 17, 2015

    We've taken a lot of vacations with Global, and they were all very nice. Every single one of the places we've stayed in -- some of them have been fancier than others, but we're not really fancy people -- they've all been very adequate, clean, and nice. We have upcoming vacations planned for Cancun. My husband is taking our graduating grandsons, and another one close to Seattle, Washington. Global Vacation Network is awesome, and we constantly recommend them.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi Janet,

    Thanks for the great review! We're glad to hear that you've taken so many vacations with GVN and we're especially glad to hear that we're able to help you take your grandsons on vacation for their graduation. That's exactly what we're here for.

    Global Vacation Network

    Verified purchase
    Staff

    Reviewed May 14, 2015

    I've attended one of the presentations of Global Vacation Network and it has been favorable. We've been a member for twelve years and they have been very efficient. My vacations have been very good for the most part and were worth what we paid for.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 9, 2015

    We deal with Global Vacation Network all the time and we've had a good experience. In fact, we went on vacation in February and we're going back in July. We've been members for 12 years. We've dealt with many members there and we've had good and bad experiences. We've also had a number of parties there and would recommend Global Vacation Network to others.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 2, 2015

    We've had Global Vacation Network since 2002. I don't remember if we just got an invitation to go and review the program but that's when it started. We attended a presentation and I told my husband we're not gonna buy anything before we walked in, and he laughed at me when I walked out because we did buy. I said that wasn't a bad deal. We've been using it since, and have three weeks left.

    Our trips have been very good. The places especially in Hawaii which we just returned from were absolutely excellent. The one before that was at the Majestic Sun in Miramar Beach, Florida. Now when we did get in that unit, we had to wait because they were scrubbing the floors. The floors were very wet when we went in but we figured they were gonna dry, which was fine. There were a few other things like a towel bar that was broken and the blanket wasn't clean. I talked to the person that I worked through and she apologized and told me to call them directly right away the next time there's an issue.

    There was also an instance before that, when we spent two weeks in Kissimmee, FL. We got to our unit later in the evening but it hadn't been fixed up. So I called the emergency line and they responded immediately. They had a place where we had to go up the steps but then they asked if we could go back down because there were two flights. But it was a very nice place and we liked it up there so that's where we stayed. Most of our experiences have been very good and the places have been very nice. All the people we've dealt with at Global Vacation Network have all been very nice and helpful. Some are more pleasant than others because they talk slower or are very explicit. My brain thinks slower as I get older. Then again, our experiences have been very good.

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    Customer Service

    Reviewed April 25, 2015

    We’ve used Global Vacation Network three times and we’re satisfied. When booking online, the vacation weeks are not available but when I call, miraculously, something is available. The places we've stayed in have been clean and well-equipped as advertised although there was one time last year when we went to Destin, Florida and the place we've stayed had bed bugs. We got it sprayed and cleaned and we didn't even have to move, which was good. Somebody who we talked to during that time said, "Oh, we'll be offering you some more stars" as a way to compensate but I haven't heard anything about it and it's been ten months. But the experience, for the most part, has been extremely good for us.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 15, 2015

    We have been working with GVN travel agents, and we loved them. They've been very helpful, friendly, timely with what they can do for us. They've been wonderful. The quality of our trips has been great. We just came back from a week in Florida. We've been to Arizona and Florida mostly. We've enjoyed the resorts that we've stayed in. They’re very nice and the units are clean, they're decorated. They have all the amenities. I love the washer and dryer in the unit and that’s really a plus. The views, if you're in Florida, you're usually on or near the water, one side or the other side of the state. In Arizona, we've stayed in Sedona and that was just absolutely fabulous: the views and the hiking. And the unit was absolutely beautiful. We were in Virginia as well and that was a lot of fun.

    This last one that we were at in Treasure Island, Florida, they are individually owned condos and there’s a service that manages them. And I spoke with the housekeeper, it was just a few housekeeping issues that I think needed attention. The unit itself was fine, the bedrooms, bathrooms were clean. The kitchen needed a little work as far as like the coffee pot wasn't clean. The grounds were still in it, there was a dirty pan in the oven. The oven was clean, other than the dirty pan being there. So it wasn't horrible. We enjoyed the unit as far as the area and the place was fun.

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    Customer ServiceStaff

    Reviewed April 13, 2015

    I first heard about Global Vacation Network through one of the parties of a member who had invited me. I signed up to become a member because it was explained fairly well and it was a good deal, and it was not threatening or whatever. Up until this last vacation we went on in January, all the experiences we had were very good. The facilities that we stayed in were all very nice. We have one planned vacation for next month through them. I hosted a party and I was able to get a free vacation from that, a one week condo stay and going to Gatlinburg.

    Also, my experience in getting signed up for a vacation and making a reservation through Global Vacation Network are not bad. They usually get back to me properly. I'll either email or call to let them know what I want to do and they're supposed to get back to me in two or three days, and they usually have. They have a travel agent as part of their services and I didn't think much of that part of the service. They were very helpful. We did recommend Global Vacation Network to friends and one of them did sign up. He's going to be experiencing his first vacation this year too.

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    Verified purchase

    Reviewed April 10, 2015

    We haven't used Global Vacation Network a lot but the experience that we have had has been positive. We came to their office, saw a film, talked to some people, decided to try it, and signed up. Everybody's been pleasant. We liked our trip at Hawaii a lot. We thought we were going to be a lot closer to Traverse City but we weren't even in Traverse City. We were in one of the outlying areas, so it was a little bit of a ride to go to Traverse every day but it was okay.

    Overall, Global Vacation Network seems to be a pretty good outfit. I like it better than where you have to go to the same place every year. With them you get to switch up. We don't have anything planned with them right now because my wife's getting ready to retire but after that, we'll see what happens.

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    Reviewed April 9, 2015

    We received a teaser check ($1,800) from this company and the promise of free airfare for two to our port of departure for our free cruise. All we had to pay was somewhere between $80 and $300 PP for fees. We would be required to attend a 90 minute pitch for their vacation club. However, you and you spouse had to be no older than 72. So, being 74 I was disqualified. I guess they figure I wouldn't live long enough to justify the fee for buying into their club. What a bunch of discriminatory garbage. They said I would "qualify" for their senior offers - I politely told them to take a hike.

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    Factual basis uncertain
    Verified purchase

    Reviewed April 8, 2015

    We heard about Global Vacation Network through a Grand Rapids branch office. We went in for a meeting with them to take a look at what they have. It was approximately fourteen years ago and it seemed to have went really well. We were very impressed with it. We've gone to Hawaii six times with them and were very impressed with the facilities. It's also been a couple of years going at the New Log Cabin, which we are just well beyond pleased with those facilities as well. If you have flexibility, GVN is a must for your resource of travelling.

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    Global Vacation Network
    Response from Global Vacation Network

    Hi Dan, We're so glad to hear that you've enjoyed 14 years of travel with GVN!

    Here's to many many more.

    The Global Team

    Verified purchase
    Staff

    Reviewed April 5, 2015

    Our trips with Global Vacation Network have been good except it seems like they've got less places that we wanted to go now. It's harder to get a place that we're interested in going so we haven't used them lately. It's not a bad experience overall, though, since we've been with them for a long time and we've actually upgraded three times. This last upgrade was my least happiest upgrade, but I did it anyway. This last time, I thought I was getting more than I was getting for the upgrade. I do have upcoming vacations planned, but not necessarily through them. But we're going to be looking at them to use them for a family vacation. Their people have all been very friendly and and professional, especially the ones that work in Kansas City. I guess that's where their headquarters is located. I've had an interesting experience with them.

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    Reviewed April 1, 2015

    So far so good! Looking forward to traveling and passing this on one day to my children and grandchildren.

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    Global Vacation Network
    Response from Global Vacation Network

    What a great idea to give this to your children and grandchildren! To many happy vacations.

    Global Vacation Network

    Verified purchase

    Reviewed April 1, 2015

    My overall experience with Global vacation network has been good. The highlight of my experience with them is the nice rooms. I’d recommend them!

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    Global Vacation Network
    Response from Global Vacation Network

    GVN is glad to hear Linda that you have had an overall good experience with your Global Vacation Network membership.

    Global Vacation Network

    Verified purchase
    Staff

    Reviewed March 30, 2015

    I have some good and not so good trips through Global Vacation Network. They're okay. The only thing is it's sometimes hard to get where you want to go but the people are great.

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    Global Vacation Network
    Response from Global Vacation Network

    So glad Carl you feel the GVN people are great. Global Vacation Network is expanding their network to add more options.

    Global Vacation Network

    Verified purchase
    Staff

    Reviewed March 28, 2015

    Heard about Global Vacation Network through some friends. We asked specifically if they had access to anything in Jackson Hole, and the guy got on his little laptop and he then he goes, "Oh yes, we have three or four Jackson Hole." Well it came to pass that they had nothing, and that was the one place that we wanted to go because it's close to our son. I complained but it didn't get me anywhere. It's hard to get what you want. The last two, I did a year in advance and didn't exactly get what I asked for. Wanted a two bedroom. I had to take a three bedroom and it took a year in advance. It's probably five months before they got me anything. They seem to be signing up more people than they can book. But since then, when I'm trying to book something everyone's been helpful and courteous. Also, the condos that we've gotten have been really good and nice - can't complain about that.

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    Verified purchase
    Price

    Reviewed March 24, 2015

    We've only used Global Vacation Network a few times when our kids were younger -- we just haven't had much time to use it and we're also not really good planners. They also don't have a lot of destinations in our area, so that's a downfall. We would have used it more if there was some closer to the Midwest area as the airfare can get expensive with four people travelling. But the ones we did use, they were beautiful. We went to Florida with it, and then my daughter used it in California. We had one where we used it for a summer trip up north - it was great and worth the money. Beautiful places, just above and beyond. They’re really nice and they're worth the money and the savings. Now that our kids are grown, we want to try and use it again.

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    Global Vacation Network
    Response from Global Vacation Network

    Those sound like wonderful vacation destinations Dawn. Traveling sounds like a great plan now that you have more time.

    Global Vacation Network

    Verified purchase
    Staff

    Reviewed March 21, 2015

    We've had Global Vacation Network for 12 years but haven't used it in a while. Anything we wanted, we've had real good help with from their representatives. In fact, we did just update and added more weeks.

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    Global Vacation Network
    Response from Global Vacation Network

    So glad to hear you upgraded to more weeks, and been with GVN for 12 years. Thanks for your loyalty!

    Global Vacation Network

    Verified purchase
    Contract & TermsSales & Marketing

    Reviewed March 19, 2015

    Global Vacation Network gave informative presentations, and since signing up with them I think I've used it two or maybe three times, and all of them have been good. It's only recently that it has not been good; their sales department frustrated me personally. My wife died in 1994 and I signed up with them sometime 2002; they made me put someone else on the contract and so I put my daughter on there. My daughter is in the contract with me and I didn't realize my daughter had to be there for Global to talk to me. It really has been a hassle. I've wanted to go and find out more about how to use my plan, because I've been pretty inactive. I think they want to get me back on board and start collecting the annual dues but the way they're treating me, they're not making that possible for me want to come back.

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    Global Vacation Network
    Response from Global Vacation Network
    Hi Paul, We're glad to hear that you've had some good vacations with us and we want to help you to take even more. Instead of attending a presentation with your daughter we suggest that you call and speak with an agent who could assist you in setting up vacations with your membership. You could call the main office at 1-800-879-7779 and ask for the New Members department and they can help reacquaint you with your membership.
    Thank you,

    The Global Team

    Verified purchase

    Reviewed March 13, 2015

    I had a very good experience with Global Vacation Network. With them I would go pretty much where I wanna go. Sometimes, there aren't places where I've requested but everywhere I've been has been nice.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks Martin for leaving this review, and so glad you have had a very good experience with your Global Vacation Network membership.

    Global Vacation Network

    Verified purchase

    Reviewed March 12, 2015

    I attended a GVN presentation a few weeks ago where they described what was new and I was a little unhappy finding out that I'm limited in my choices without buying extra stuff or paying more money. But the vacations that they offer have always been fine and pleasant. I had no bad experiences with it.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks David for your review, and being a GVN member. Glad to hear you have had good vacations using your membership. Upgrading does offer more options for vacationing.

    Global Vacation Network

    Verified purchase
    Staff

    Reviewed March 6, 2015

    I've gotten value out of every vacation I've been on with Global Vacation Network. I bought a Starwood Kennel and had eight weeks of vacation -- it couldn't have gone better than that. It was an excellent experience. I've spent thousands of dollars with them, and use it every month or two. I am happy with their services, and would recommend them at all times.

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    Global Vacation Network
    Response from Global Vacation Network

    That is great Ron that you've gotten value out of every vacation you've been on with Global Vacation Network. Vacationing every month or two is fantastic! Thanks so much for being a GVN member Ron, and to many more vacations.

    Global Vacation Network

    Verified purchase
    Customer ServiceStaff

    Reviewed March 1, 2015

    We have some places that we like to go back to that we've been very happy with. We've had a couple places that were not very nice. The one thing with Global is I think it's more of a low-cost vacation alternative, so you're not going to get five-star resorts. If you go in there knowing that and keeping your expectations at that level, you won't be disappointed. But if you're looking for something that's amazing, you're not gonna find that.

    We just got back from a trip in Costa Rica two nights ago. That was a week-long trip. And we're going down to one of our favorite places that we go to with Global in Destin, Florida. That's in May. And then we're going to be doing a Mediterranean cruise in September. And we'll be going to Sedona in November. In all these, they've been very good generally. Usually the communication that we have with Global is once we submit online a request, we'll get a call back and that's when we talk to people and they've been very good and respond in a timely manner. Sometimes it'd be nicer to be able to talk to somebody who is more familiar with some of the areas though - kind of more like a travel agent, but I don't think that's the way Global's set up. But I'd like to be able to ask for recommendations in an area I'm not familiar with and I don't think they really have that capability. On the whole though it's a very good vacation for the value.

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    Global Vacation Network
    Response from Global Vacation Network

    Wow Mary, what wonderful vacations! A week in Costa Rica, Destin Florida, and planning a Mediterranean cruise in September, followed by a trip to Sedona in November, what a way to get the most from your GVN membership. Thanks for the recommendfation that Global Vacation Network is a very good vacation option for the value. It is members like you Mary that make GVN a strong vacation membership network.

    Global Vacation Network

    Reviewed Feb. 28, 2015

    We bought a membership in December 2013 and have been very please having traveled twice ourselves and gifted once to my parents. All three condos have exceeded our expectations and have been easy to book and use. We have loved every bit of our membership and would recommend it to anyone who travels often. The expressways always seem to get us somewhere great and in a large condo that accommodates friends and family. Great choice for vacation ownership.

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    Global Vacation Network
    Response from Global Vacation Network

    Gvn is so glad to hear that you love every bit of your Global Vacation Network membership Emily, and would recommend it to anyone who travels often. Glad you think GVN is a great choice for vacation ownership.

    Global Vacation Network

    Verified purchase
    Price

    Reviewed Feb. 24, 2015

    We went to one of Global Vacation Network’s seminar a few years ago, and it was well presented enough to make us make a choice to join. We've used the express ways more often than anything else, and all of our experiences have been good and we've been happy with all of the places we've stayed at. Some of them have been a little bit better than others, but most of the accommodations have been what we expected. However, I was a little bit disappointed that they wanted to charge us $5,000 to join their new upgraded program, which would allow access to many more destinations. I think that this would be an option we would have for what we had already paid, so we chose not to do that and just keep the original, which doesn’t allow us access to all the various locations had we upgraded for another program, whatever the cost was.

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    Global Vacation Network
    Response from Global Vacation Network

    Sounds great John that you have used the express ways more often than anything else, and all of your experiences have been good and you've been happy with all of the places you've stayed at. Thanks for being a member.

    Global Vacation Network

    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 20, 2015

    We have used Global Vacation Network probably in the last two or three years. We went to California - it was me, my wife, and my kids - and what we had out there was very pleasant. The accommodations were excellent out there and everybody just had a wonderful time. It was the best.

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    Global Vacation Network
    Response from Global Vacation Network

    So glad to hear that you and your family had such a nice trip to California using your Global Vacation Network membership. Thanks for leaving your review.

    Global Vacation Network

    Customer Service

    Reviewed Feb. 19, 2015

    We attended a presentation at a Global Network place and won a vacation to many different places to choose from. I am excited about it and can't wait. Now here is where the dilemma accrues. They offer a water park vacation in Sandusky OH. I don't need to be guaranteed a certain place but would like to have an idea of places they use. Because there are a lot of super nice places there but there are also a few I wouldn't want to drive by much less stay at. I have called every number emailed every place and person I can but everybody has the same answer. "Oh we don't know which hotels they use there." Somebody knows or knows somebody who does. There are a lot of good choices but would prefer to be able to take my 9 year old son with us but also don't want to waste this gift. If anyone has any info me I would greatly appreciate it.

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    Global Vacation Network
    Response from Global Vacation Network

    Hi Jeff,

    The hotels that are booked are with your promotion are subject to change. In the past they have used a number of Holiday Inns and Comfort Suites, so that would be a good comparison but the hotel that is booked for you will depend on availability during the time of your requested dates.

    Thank you,

    The Global Team

    Verified purchase

    Reviewed Feb. 17, 2015

    I've been in Global Vacation Network for 20 years. 20 years ago they were marketing here and they invited people to come over to the office and learn about it. After the presentation I bought it and have gone on vacation every year since. My trips went fine. I wasn't thrilled with the last place, but it was okay.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks Lynn for being with GVN for 20 years, and so glad to hear you have been able to vacation every single year providing you with lasting memories and value.

    Global Vacation Network

    Punctuality & Speed

    Reviewed Feb. 17, 2015

    Our membership began in 2013 and we have never been able to use the program. No matter how much advance notice we gave there was never anything available, and quite often nothing in the places we wanted to visit. It was a complete waste of money. We are paid in full and have never been able to use it. Take my advice. DO NOT JOIN THIS GROUP. You will be sorry.

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    Global Vacation Network
    Response from Global Vacation Network

    Hi Bernice,

    Thank you for letting us know about your experience. We have several thousand resort weeks available for you to use and only have a record of you making one request with your membership and that request was made with less than 120 days notice. We would love to assist you in booking a vacation with your membership. Please feel free to call 206-937-1337 for additional help with your membership.

    Sincerely,

    The Global Team

    Verified purchase
    Staff

    Reviewed Feb. 13, 2015

    We’ve had some absolutely wonderful, beautiful, fantastic vacations with Global Vacation Network and have had a few that were not as good. The people at Global have been absolutely wonderful. Most of the time the places we've been to were decent places though we had one place that the bathroom door didn’t close completely, because it had just been repainted. When we talked to somebody, they said we should have complained right away and they would have moved us into another room, so that’s good to know for future vacations. Some of the places are better than we ever expected and are absolutely gorgeous.

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    Global Vacation Network
    Response from Global Vacation Network

    Wow Alice, that is great that you have had wonderful, beautiful, fantastic vacations with Global Vacation Network. GVN really appreciates members like yourself, and are so glad you are part of the network.

    Global Vacation Network

    Verified purchase
    Staff

    Reviewed Feb. 9, 2015

    The Global Vacation Network presentation was nice. We signed up in person to become members. The people have all been very helpful and I've had very nice accommodations. My trips were all great.

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    Global Vacation Network
    Response from Global Vacation Network

    So glad to hear Chris that your experience and trips with Global Vacation Network have all been good. Thanks for the review.

    Global Vacation Network

    Sales & MarketingPrice

    Reviewed Feb. 9, 2015

    Went for the presentation because i was promised two free airline tickets and a three day getaway. When I went to redeem them I was told that it did not include the taxes and destination fees which would cost several hundred dollars. A real scam. Do not trust this company!!!

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    Factual basis uncertain
    Andress increased rating by 2 stars.
    Customer ServiceStaff
    After a positive interaction with Global Vacation Network, Andress increased their star rating on July 24, 2015.

    Updated review: July 24, 2015

    My membership was canceled and for that I'm thankful.

    Original Review: Jan. 24, 2015

    I'm very dissatisfied with this company. We signed up in 2013. Due to life circumstances, we haven't been able to travel till now. I've been charged 395.00 for the second year renewal that I did not authorize. After call when I was ready to travel, I got hit with more fees. 280.00 per studio for peak season fee. Really? I need 2 studios to accommodate my family. The dates, the locations available is just not what was sold to me when I signed up. So frustrating and the travel agents have bad attitudes. I'm so disgusted that I decided to sign up with this company. Don't be fooled like me, you'll do better to plan your own trip dealing directly with the company, not Global NON-Connect.

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    Global Vacation Network
    Response from Global Vacation Network

    Hi Andress,

    Thank you for letting us know about your experience. We have been unable to reach you by phone in order to address and resolve your concerns. We know that you can more easily connect with the value of your membership. The renewal fee is optional and only applies in years that you want to use your membership. You can use your star credits to waive upgrade fees and we have thousands of resort weeks available for you to book online. Please return our call when you are able so that we may assist you.
    Sincerely,

    The Global Team

    Verified purchase

    Reviewed Jan. 19, 2015

    Their presentation was informative. It has been pretty good, though I didn’t use it last year. I used Global Vacation in Texas 2 or 3 years ago, and used it in Phoenix, Arizona a few years before that. My experience was great.

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    Global Vacation Network
    Response from Global Vacation Network

    So glad to hear about your great vacations to Phoenix, Texas, and Arizona Rebecca. Thanks for being a GVN member.

    Global Vacation Network

    Verified purchase

    Reviewed Jan. 17, 2015

    Global Vacation Network has very good service, excellent really. I actually referred them to my daughter and she just went on a trip to Cayman.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks so much Cheryl for recommending GVN to your daughter. It is great she got to go to Cayman, that is a beautiful vacation destination.

    Global Vacation Network

    Verified purchase
    Staff

    Reviewed Jan. 15, 2015

    My husband understood Global Vacation Network at the presentation and he said we could do it. We always feel that we’re satisfied for what we pay for. We traveled a lot with Global and one thing that I have complained about is sometimes it takes a while before you know if you actually have your request filled but they have gotten a bit better about that in the last few years. The people that I normally work with were friendly. We have been happy with our experience with Global. We learned how to use it and we’ve used it a lot. It’s a little bit of an overstatement to say, “Anytime, Anywhere” and once you learn, you know really what places are available and when and you’re more likely to get your request.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks so much Susan for the great review!

    Global Vacation Network

    Verified purchase
    Staff

    Reviewed Jan. 13, 2015

    My experiences using Global Vacation Network are usually pretty good. For the most part, the trips I had with them are high quality and their team is usually friendly.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks for taking time to leave your review Ha Truong. GVN is glad you have had good vacations.

    Global Vacation Network

    Verified purchase

    Reviewed Jan. 11, 2015

    We signed up with Global in 2006 or 2007. They had some pretty good offers while we went and met with them, and we decided since we're planning on taking vacations every year, we would want to go with something like that. They offered packages that we thought were suited us and it wasn't high pressure or forced - it lined up with what we wanted. In every vacation, we've had good accommodations and we haven't had any issues. The one thing that could be improved is the location of keys since the managing real estate office is not always close to where you're staying.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks Brian for leaving feedback on your Global Vacatin membership. Glad to hear you have had good accommodations and haven't had any issues on your vacations.

    Global Vacation Network

    Customer Service

    Reviewed Jan. 9, 2015

    We signed up last October November 2014 time frame. Went to use it for New Orleans trip and left message after message with service and never received a call back. Lost out on our Free Airline and Hotel. Trying to work with them again and so far we have airline tickets but no room. We are leaving next Thursday. Very stressful transaction that isn't completed.

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    Global Vacation Network
    Response from Global Vacation Network

    Hi Linda,

    Thanks for letting us know about your experience. We're glad to hear that you have booked your promotional airfare. Even though the membership that you purchased is separate from the promotion you received just for coming to a presentation, we want to help make sure you take all the trips that you can.

    The Global Team

    Verified purchase
    Process

    Reviewed Jan. 9, 2015

    I've been a member of Global Vacation Network since 2008. We sat through a 90-minute presentation and really liked what we heard and signed up at that time. Started utilizing the program and went on several really nice vacations. Paid for the membership over several years and actually we're coming upon completion of hanging off and it has become really fun family type thing. We've gifted stars to family members and recently my husband's son just got married and we gifted a honeymoon for him and his wife. We've done family trips as well as honeymoon for ourselves. Just really fun trips, we go see friends who live out of state, went to concerts in other states, to just vacations for my husband and I, to vacations for blended families because they have remarried. I have the membership now and we just use it for various things. But we definitely use expressways as well as the stars and we're getting ready to go to Florida on the 24th. We definitely have made very good use of it especially in the last couple of years. Our experience with Global has been very adventuresome and exciting.

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    Global Vacation Network
    Response from Global Vacation Network

    Angela giving your husband's son and new wife a honeymoon was such a nice thing to do! And so is gifting stars to family member. Even a honeymoon for yourself, you really get the most from your GVN membersip. Glad to hear your experience with Global has been very adventuresome and exciting. Members like you Angela, make Global Vacation Membership an industry leader.

    Global Vacation Membership

    Verified purchase

    Reviewed Jan. 7, 2015

    It's been a very good experience so far with Global Vacation Network. For the most part, I get what I'm looking for and it works very well.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks David for sharing your GVN membership experience. Glad you are able to get the vacations you are wanting.

    Global Vacation Network

    Verified purchase
    Staff

    Reviewed Jan. 5, 2015

    I went to the presentation of Global Vacation Network (GVN) that was in Tinley Park. They went over the week and things like that and stars and credits that we can use. So far our experiences with GVN were fine except for one because the representatives did not know that there was an off season and things didn't open up yet - certain things before we went on vacation. It was out on Ohio. But other than that we haven't had any issues or problems. We would recommend GVN. In fact, we've already had people join.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks so much Cynthia for your recommendation, and getting people to join Global Vacation Network. It is members like you that make GVN such a strong vacation network.

    Global Vacation Network

    Verified purchase

    Reviewed Jan. 3, 2015

    I attended a Global Vacation Network presentation and it was a good meeting. We have not had a bad vacation with Global, all have been good. We sent a nephew for his honeymoon and another nephew for a family vacation and everybody enjoyed it. My only complaint is in winter time when you really don't find too many tourist stuff going on. Otherwise, we've had good experience with Global.

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    Global Vacation Network
    Response from Global Vacation Network

    That is the nicest thing Pam to send your nephew on his honeymoon, and give another one of your nephew's a family vacation! These are gifts that they will remember a lifetime. Thanks for sharing this Pam, and to many happy vacations in the future.

    Global Vacation Network

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 30, 2014

    We've had quite a few experiences with Global Vacation Network and have always been very satisfied. If we ever had a problem, they took care of it. They've always been very helpful. Sometimes the 60 day window was something I forget about but we've had good experience with anybody that we've called in the office that made the reservations.

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    Global Vacation Network
    Response from Global Vacation Network

    GVN is so glad to hear Karen that you guys are very satisfied with your Global Vacation Network membership. Thanks for taking the time to leave your feedback. To many happy vacations.

    Global Vacation Network

    Verified purchase
    Staff

    Reviewed Dec. 18, 2014

    I signed up late in the fall. Signing up with them was relatively easy. They had some very good people answering all my questions. All of the vacations I've been to were all great. I stayed down in Redington Beach. I've been to Myrtle Beach. I've been up in Northern Michigan, I've been down to Pigeon Forge, and I've been to Vegas a couple of times. I’m going to Hawaii next year and probably something in the summer sometime.

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    Global Vacation Network
    Response from Global Vacation Network

    Wow, Keith you are really getting value from your Global Vacation Network membership package. Hawaii sounds like a great vacation destination. To many more happy travels.

    Thanks for your feedback,

    Global Vacation Network

    Verified purchase
    Customer Service

    Reviewed Dec. 16, 2014

    Everything was organized. I never had any issues with checking in or checking out. Everything was pretty easy. And whenever I’ve called GVN's home office, they’ve all been able to answer any questions that I might have. If they didn’t, they’d always get back to me. So it’s been a positive overall situation for me.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks Miya for letting us know about your GVN experiences. We really appreciate you taking the time. To more great vacations!

    Global Vacation Network

    Verified purchase

    Reviewed Dec. 13, 2014

    When we can get away and there’s some nice condo that we go to, it’s a very nice experience -- The first vacation we took was very nice. The only problem is that there's really not a lot of places we can stay at at certain areas, such as down at Orange Beach there's one and we do not really care for it. At some places we want to go to, there's no place that GVN has for us to stay at. So it's disappointing especially when you put that kind of money out.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks Judy for yur feedeback. GVN has been adding more and more resorts because the demand has become so high for them, so there will be more inventory making it easier to book vacations. To many happy vacations.

    Global Vacation Network.

    Verified purchase

    Reviewed Dec. 12, 2014

    I feel good about Global Vacation Network; that's why I signed up. We had a satisfactory experience.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Thanks Charles for reporting that you feel good about your Global Vacation Network membership. Happy traveling.

    Global Vacation Network

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 10, 2014

    We attended a Global Vacation Network presentation and that’s how we ended up signing up. The presentation was very informative and upfront. We’ve used it every year since we had it and have been very satisfied with the places that we’ve stayed in - it was a good thing for us to do that. It’s always been positive except one time when I called to make a reservation and the girl argued with me because she said that we couldn’t get the week that we wanted because it was going into the next year. I knew that we can because the same thing happened the year before. Finally, I told her, “You need to go and talk to the supervisor because I know this is okay.” She did and it was all fine. We may have had to adjust a little bit time-wise as far as what they have for availability but we’ve been able to go where we want to go. We always like to go to Hawaii so we paid extra for where you can sign up 13 months ahead of time of when you want to go. That has worked out well for us because we get in ahead of a lot of the other people. We would recommend them.

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    Global Vacation Network
    Response from Global Vacation Network

    Sandra, GVN is so glad that you guys are able to vacation every year using your Global Vacation Network membership, especially to a destination like Hawaii.

    Thanks for your recommendation,

    Global Vacation Network

    Contract & TermsSales & Marketing

    Reviewed Dec. 8, 2014

    My husband and I bought a package from Global Vacations back in 1997. They were then located in Southfield, Michigan. The very first trip we took was to Puerto Vallarta, Mexico. It was very nice and the condo was excellent. The following year we went to Hawaii in a very substandard hotel like condo. From that point on it has been a living hell. The contract requires that you book 45 days ahead. Well, let me tell you, you can book 9 months - 1 year ahead and they claim to have nothing available. None of the places listed in the brochure are ever available. When you are able to get accommodations it is in a 2-3 star hotel, nothing whatsoever like what you are presented with in the presentation. I still have time left on our package, but had to walk away because they wanted the maintenance fee paid up in full for the 2 years we were unable to use the plan. Why would we continue to pay a maintenance fee and no unit is ever available???? They won't even discuss availability until the fee is paid, then after you paid the fee NOTHING is available. TOTAL SCAM!!!!

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    Global Vacation Network
    Response from Global Vacation Network

    Hi Ophelia,

    Thank you for letting us know about your experience. Our records show that you have used 6 condominium weeks with the membership so far and we look forward to having you use many more. We are having an agent contact you in order to address and resolve your concerns.

    Sincerely,

    The Global Team

    Verified purchase
    Staff

    Reviewed Dec. 7, 2014

    I first heard about Global Vacation Network from a flier in the mail. I went in with the intention of not doing anything to get the free stuff and it turned into applying. I attended a Global Vacation Network presentation and it was great -- a good experience. We tried to book a vacation and they told us there was nothing available so we went through to something else. But we were not happy after paying all this money for this place so we contacted somebody else and got our units that we wanted. Going on a trip was fabulous and we have one scheduled for January. They're a great deal and I've had 3-6 people who bought into it since I did.

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    Global Vacation Network
    Response from Global Vacation Network

    Connie we are so glad to hear that GVN was able to get you the accomodations you requested. Thanks so much for recommending the Global Vacation Network travel memberships to so many of your friends, this allows them to upgrade from the average travel experience.

    Keep up the great work, GVN is an industry leader because of members like you Connie!

    Global Vacation Network

    Verified purchase
    Sales & Marketing

    Reviewed Dec. 4, 2014

    We got an offer for free flight anywhere if we went in to listen to a sales pitch from Global Vacation Network and it was a good presentation. We enjoyed it and signed up. We’ve taken quite a few trips. We went to the big island of Hawaii for our first trip and Myrtle Beach and Las Vegas. We’ve been to Dustin and Daytona Beach, FL; Gatlinburg, TN; Frisco, CO. The condos were all very good. We enjoyed it all. First class affair.

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    Global Vacation Network
    Response from Global Vacation Network

    Wow Robert, Hawaii, Myrtle Beach, Las Vegas, Dustin, Daytona Beach FL, Gatlinburg TN, and Frisco CO, what great vacation destinations. It is great to hear about people using their Global Vacation Network membership for so many great vacations. Thanks Robert for taking the time to leave your feedback.

    Global Vacation Network

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 1, 2014

    We’ve been members of Global Vacation Network for over 10 years. We signed up at a presentation. Experiences were fantastic. Never had a bad experience. Highly recommend it and we love the program. Every vacation we’ve had has just been absolutely amazing. The people at the resorts that we’ve gone to are super friendly. We haven’t had a real interaction with the Global people other than when I’ve called and set up plans for vacation but the people have been extremely courteous, very helpful, and they’ve always been able to get exactly what we wanted so we’re very pleased. Overall, I’d recommend Global Vacation Network. We have not one complaint nor have we ever had a complaint ever. It’s been great. We’ll stick with it for as long as we can travel.

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    Global Vacation Network
    Response from Global Vacation Network

    Roger we are so glad to hear that you have had such great experiences with your Global Vacation Network membership, and would recommend Global Vacation Network. To many more vacations!

    Global Vacation Network

    Verified purchase
    StaffProcess

    Reviewed Nov. 26, 2014

    I first heard about Global Vacation Network in one of the presentations a long time ago, and I bought into it that night cause it was such a good thing and I was pleased with it. I really liked it. I’ve had all good experiences, no bad ones. The trips have been all good quality. Fantastic. Interaction with the team was always good, nothing bad. If the economy weren’t so bad I would recommend it to everybody if I could get them to sign-up. Just overall, the program is great and all the additions. I haven’t used mine in a couple of years cause I’ve been financially strapped, but I’m hoping to talk to somebody soon about catching up on what’s going on cause I hope to use it next year if I can.

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    Global Vacation Network
    Response from Global Vacation Network

    Great to hear about your Global Vacation Network experiences Wendy. GVN is so happy to hear from members like you Wendy, relating your vacation experience to help others that are searching out information from people who vacation using their Global Vacation Network membership.

    Thanks,

    Global Vacation Network

    Verified purchase
    PriceStaff

    Reviewed Nov. 22, 2014

    We went to a Global Vacation Network presentation and we liked it. We've been with them for years. One time, they set us in a condo which was nice. The balcony had 4 ceiling fans, and tiles all over the place. It was an apartment probably around 1,500 to 1,700 square feet. It was huge and I was impressed. They had a full kitchen with granite tops and a nice refrigerator, not cheap like a hotel where you have crushed ice. The place where we're at had 3 huge swimming pools. They had nice shops around and you could rent a boat and jet skis. You even had a place where you can go jetpacking.

    So Global is my favorite. It was the most expensive to join but you get what you paid for. It's pretty reasonable. My wife and I like Global. We'd recommended it to our friends. We had one of our friends join them. They're good and they help us a lot. When I ask for things, they get back with us. They even helped us with passports. It's a really good company.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks Michael for taking the time to write about your experiences with Global Vacation Network and your membership. Glad to hear Global Vacation Network is your favorite!

    Thanks again,

    Global Vacation Network

    Punctuality & SpeedStaffProcess

    Reviewed Nov. 21, 2014

    My family and I have used Global Discovery for now over four years. They do not disappoint! Every location has provided us with a spectacular vacation without the unnecessary 'junk' that is associated with other vacation/timeshare programs. While Riviera Maya (my favorite) has been used multiple times, Gatlinburg, TN was spectacular. The staff is very accommodating in finding the right resorts at the optimal time. Side note: Plan accordingly & book early as possible! These are prime locations, and they fill up fast. I would just like to thank Global Discovery for an amazing program to which will be used for years to come. Vacation has a new look on life!

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks so much Steven for this great review of your experience using your Global Vacation Network membership. I agree Gatlinburg, TN is spectacular, and the Riviera Maya is also a wonderful vacation destination. To many more happy vacations!

    Global Vacation Network

    Verified purchase
    Staff

    Reviewed Nov. 20, 2014

    Initially I signed up for a 3-year preliminary and recently I went ahead and changed to be a regular member because the trips that I've been on have been great (I've been on two) and I've been very satisfied with what we had. So I would recommend Global. However, there is a company that Global deals that is is almost impossible to work with and they have us jumping through hoop after hoop after hoop. They make you turn in 3 places where "you can't go here, you need to turn in another one... you can't just go here, you need to turn in another one... " and they give you these deadlines. Finally they said "okay, we'll give you this." So we gave them a date but they changed the date and said, "I'm sorry. It's got to be this way." It was one thing after another after... We ended up not going because we couldn't deal with it any longer. I wish I remember the name of them. If I knew exactly how to report them, I would report them. But brushing that aside, Global has been very very helpful, they've helped us work out a place. And like I said, I just recently changed from a 3 year trial to a full membership and I paid that and they have not been hard to deal with.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks Linda for deteailing your experiences with GVN. Feedback is so important for us to provide the type of travel membership club that truly benefits its members. We are so glad to hear about your great vacations and the fact that you upgraded from a 3 year trial to a full membership.

    Happy Vacationing,

    Global Vacation Network

    Verified purchase
    Staff

    Reviewed Nov. 18, 2014

    I've been a member with Global Vacation Network for 13 years and we've been to a lot of places. We've been to Orlando, Tennessee and Myrtle Beach. Those are the ones that I remember most. All the trips had been pretty good and the teams at Global are usually easy to contact.

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    Global Vacation Network
    Response from Global Vacation Network

    Those are great vacation destinations Jeff. GVN is so glad you are utilizing your Global Vacation Network membership for so many great travel destinations.

    Thanks for being a member,

    Global Vacation Network

    Verified purchase
    Contract & TermsSales & MarketingStaff

    Reviewed Nov. 17, 2014

    On 11/16/14 my wife and I received the "Bait and Switch" call stating we had been selected to win a guaranteed sweepstakes award. We attended the stated 90-minute presentation and were educated and quite entertained by the podium facilitator. After 4 total hours of being at the presentation center we actually purchased a plan and became members.

    We are current very satisfied owners of a timeshare with Marriott Vacation Club. We were informed that adding GVN to our current Marriott ownership would enhance our vacationing experiences due to the extensive travel network resources GVN has access to. The major selling point to us was we were told that being a GVN club owner would enable us to use the travel agency services to book discounted flights.

    Well lo and behold, this is clearly not the case. In fact, when we tried to use the travel agency service to book a flight from NY to Cancun, Mexico for 4 days in Feb 2015 there were no flights available. However, when I searched using Kayak, or CheapOair or even directly through specific airlines there were many flights available. Interesting isn't it? What happened to the extensive travel network resources?

    Additionally, that guaranteed sweepstakes we were winners of... well it turns out we did the scratch off and actually won a, "Round-trip airfare and hotel accommodation to 3 days/2 nights at our choice of hotel." However, after reading the lengthy legal fine print it turns out that, "The Reservation Request Form will allow you to select travel dates and destinations". BUT... "Travel must depart on a Monday or Tuesday... All travel must be completed within one year from the date of issuance. You must select two travel dates with at least 30 days between each travel date. Flight schedules and hotels are at the discretion of the validation center. All requests are at the discretion of the validation center.”

    And the best part, “This offer is not valid on or within 7 days before or after a major holiday. Major holidays: New Year's Day, Dr. Martin Luther King Day, President's Day, Easter, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving Day and Christmas.” Do the math. That means for 140 days out of 356 within a year this voucher cannot be used!!! 7 days before or after the holiday = 14 days for each of the listed holidays with 28 days for Christmas and New Year's combined.

    So, simply put, if you have a ton of flexibility in your personal schedule and are willing to be at the whim of someone else's decision making of your travel plans then this is for you. Unfortunately, this is not a viable option for my wife and I. We have submitted the written cancellation request as of 11/17/14. Which is within the 3 day window as written on our agreement contract. Now we have our fingers crossed that the cancellation will go smoothly and we wait to receive our full refund since we paid in full when we signed on to become members.

    GVN may well be a product for some people. Unfortunately it is not a product for all people. The moral of this story, read the fine print of all documentation. Ask lots of questions and if there is any conflict between what a salesperson tells you and what you find out for yourself back out! Oh, and if you happen to have the ability to use an American Express credit card to pay for your membership I highly recommend you don't listen when they try to dissuade you from using it. I know that if the cancellation doesn't go smoothly then Amex will quickly remove the charge from the bill with one phone call.

    Thanks for your vote!
    Factual basis uncertain
    Verified purchase
    Staff

    Reviewed Nov. 16, 2014

    We love our experience with Global Vacation Network and our vacation plan. We heard about GVN years ago. A guy that worked at a local TV station started doing promotion for the travel club and we went out to one of the presentations, loved it and have been in it ever since. We plan on maintaining and staying in it for the rest of our lives. I retired so we haven't used it in maybe a year but we plan on being more active in GVN again shortly.

    Our experience with the GVN team has been perfect too. We were in Florida and I was having a hard time trying to rent a car. We got a much better rate through Global travel than we did right there at the rental car place. It worked out perfectly for us. Also we got information about where to go for cruises in Fort Lauderdale, cause we were down there a few years ago and Global travel helped us.

    I also told my mother-in-law about GVN. She got timeshare in St. Martins. When she initially bought her timeshare, she was paying $300 for the one week and it was $70 or $80 maintenance a month. By the time it was over, for that one week she was paying over $1,500. I kept telling her about our plan with GVN and when she looked at it, she said, “This is crazy. You guys told me so I’m now switching over.” So my mother-in-law is also a part of our travel club as well.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    We are so happy to hear about your experiences with Global Vacation Network Wes. Thanks so much for referring your Mother in Law. It is members like you Wes that make GVN a leader in the vacation club industry!

    Thanks again,

    Global Vacation Network

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 14, 2014

    We signed up to become a member with Global Vacation Network. I haven't used it in a while but when I did, my experience was good. All of our interactions with the Global team has been positive. Overall quality of the trip has always been well. However, I would not recommend Global Vacation to my friends but it's not because of any experience I've had with the people I've talked to. It would be because there are no vacation places to stay where I want to go. I've called them sometimes to find out if there are places where I want to go but they don't seem to have places available. We have always stayed in and we like to go up to New England and there are absolutely no places in Maine for us to say. Signing up to become a member was good but I don't think that Global Vacation has 5-star accommodations, maybe 3-star accommodations.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Thanks Jan for your experience with GVN. They have been adding new resorts because of the high demand for more vacation areas. Hopefully Global can get a resort in the area you want to vacation.

    Global Vacation Network

    Verified purchase
    Staff

    Reviewed Nov. 10, 2014

    It's been 8 years since we joined Global Vacation Network. They were here in town. We had a positive experience when we attended the presentation the first time and ninety percent of the vacations we've had through them have been excellent. They're just what we wanted. We're an old couple and wanted to be able to travel so they helped us. Overall it's very satisfactory. Lately I've done most of my contact through the internet but anytime other than that, our interactions with the Global team worked out fine. I would recommend them.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    So glad to hear about your many years of great vacations using your Global Vacation Network membership. Thanks for taking the time to provide us with your travel experiences.

    Global Vacation Network

    Carl increased rating by 2 stars.
    Customer ServiceInstallation & SetupPriceStaff
    After a positive interaction with Global Vacation Network, Carl increased their star rating on Nov. 15, 2014.

    Updated review: Nov. 15, 2014

    I got a call from someone at Kris at Global Vacations and she cleared everything up. I really do think their package is pretty attractive and when the timming is right I will join.

    Original Review: Nov. 5, 2014

    I received a call from Global vacation about 2 weeks ago. The man said I won a 5-day 4-night cruise with airfare for 2 and 2 nights hotel accommodations. I asked the man if I had to pay anything for this prize. His reply was "No, you won a prize. There is no cost to you." I then asked if I had to pay any fees or deposits or anything else for this prize. Again I was told "No it is free. You do not have to pay for anything." I questioned him a third time and got the same reply. The man said "Your time is worth money and we are compensating you for your time." I said, "OK I will go to your presentation." I was told I would get another call from them to give me an appointment time and date. At this time I asked him again if my prize was going to cost me anything. This time he chuckled and said "No you don't have to pay for anything."

    He gave me a confirmation and prize number and an appointment, 11-04-14 at 7:45 P.M. and that he would contact me the day of the appointment to confirm that I was attending. I again asked if there was any cost for this cruise. Again I got the same answer. He also said it would only take 90 minutes of my time. The day of my appointment he called to confirm my attendance and again assured me I would pay nothing for this prize. When my wife and I arrived at the office to register I again asked the same question and given the same answer, "No Cost to you." I wish I would have done some research first, but that's another story.

    My wife and I attended the presentation and I must say we thought it was a great deal. The presenter was very polite and professional and seemed to enjoy his job. We liked him. After the presentation we were escorted by another gentleman to another room where the sales pitch was presented to us. Again the guy was professional and friendly. Though we were not pushed into buying we were told this was a one time offer at this discounted price. My wife and I discussed it and decided the timing was off because we were paying off our wedding from 2 weeks earlier. If the timing had been different we would have jumped on the offer. We said maybe next year after we paid our wedding off. The salesman was very understanding but said we probably wouldn't have the same offer. He said wait here until he got our prize certificate and we could leave, which he did and we left.

    On the way home my wife and I discussed the bad timing of this offer. We really wanted to go for it. So I get home and as I am checking the prize certificate I see a web site to get the details. You guessed it. We have to pay reservation fees and taxes and other government fees. It was just ridiculous. The funny part is I asked the guy on the phone if I could record him reiterating the zero cost to me. He didn't mind so I did. I intend to wait 2 days for an answer to this from Global Vacations then I will contact an attorney. If you get a call from them, I recommend you hang up immediately.

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    Global Vacation Network
    Response from Global Vacation Network

    Hi Carl,

    Thank you for letting us know about your experience. We are having the independent marketing company that you had contact with contact you to address and resolve your concerns. We appreciate your participation in the presentation and want to make sure that you receive the promotion that you were offered.

    Thank you,

    The Global Team

    Verified purchase
    Contract & TermsSales & MarketingStaff

    Reviewed Oct. 29, 2014

    During Sales Presentation we were told many untruthful statements. Purchased this vacation club last year in the summer. My Representative was Andrea, and Mike was the travel director. I am in contract for over 5k for this membership. It's been over a year and I still can't use it. We were promised that we would have abundance of locations and neighboring condos to stay at. They showed us maps of different places to go with different colors showing us condo's they owned as well as their condos who they have contracts with as the neighboring units that would be own to us. Three times within this year, and the most recent being 10-27-14, I was trying to go to Miami.

    I get the runaround. “We are all booked till April. You should really book a year in advance like our regular members". I told the lady - Danny, “The reason why I joined with this company was because you guys assured us we could book within months and even weeks before a trip.” The lady hanged up on me. They absolutely tell you that it's subject to availability, but at the same time they show you hundreds of locations all over the states. You look at their map of places and are assured you will have somewhere to stay. But, now being a member and trying to reserve a place it's a complete lie.

    So, since this last failed attempt I decide to Google this company... at the presentation we were told they were approved by the BBB as they showed us their slideshow. Also they said this was the number one company with no complaints in its history... All lies. Then we were promised the free trip with airfare to HI for going to the presentation and then another trip without airfare to Mexico that need to be used/booked within a year. Well, I sent in the form they gave me and then when I inquired about it... Nothing.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi Knania,

    Global Vacation Network is an independent distributor for the Global Discovery Vacation program. Global Vacation Network does not have any offices in California and was not the distributor through whom you purchased your membership. Global Vacation Network is therefore not able to respond to your concerns about the distributor through whom you purchased.

    We recommend that you contact the office where you purchased your membership to reach a resolution to your concerns.

    Thank you,

    The Global Team

    Factual basis uncertain
    Verified purchase
    Sales & MarketingStaff

    Reviewed Oct. 27, 2014

    For our situation and income and all, I think Global has been the best fit that we've found so far. We've only used Global twice, one for Hawaii and the other in Gatlinburg and we've been very happy.

    The Gatlinburg trip was very nice. We stayed in one of the log cabins. It was in the off-season, in October, so the pool wasn’t open. But we all liked the cabin. I wished the setting would have been more up on a mountain, like how Bluegreens was. We took a tour through Bluegreens there and that was really classy.

    When we went to Hawaii we stayed in Maui. We stayed right across from the beach. That was a really nice place. It had fancy garden, landscaping and grass. In Oahu, we basically stayed in a 38-storey building on Royal Kuhio Drive there. It was kinda like being on vacation in New York City. It wasn’t a bad place but it was a few blocks away from the beach or where all the big end resorts are. But a healthy person could walk down there in 3 to 4 minutes. I'm in a wheelchair so it took me a little while. But it was really right along bus routes. I took the bus to different places. It was well located, like staying in a skyscraper.

    But being in Waikiki, the whole place is like being in New York City. It’s just the way the whole area is. We liked the place. It was an older building, but it was very nice. The only thing about both those places at Hawaii, they kind of advertised heated pools, and the pools were not warm at all. That was the only disappointing thing because being handicapped, I really would use a pool more than being able to go in the ocean. So, that was really the only thing that was disappointing. The interactions I had with the Global team were all positive. They gave nice presentations. Overall, I really like Global Vacation Network.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Both Hawaii and Gatlinburg are such great vacation destinations Michael. The log cabin sounds so fun! Thanks so much for being a GVN member.

    Global Vacation Network

    Verified purchase
    Price

    Reviewed Oct. 25, 2014

    I was invited by Global Vacation Network to a presentation over eight or nine years ago. It was a pretty good experience. I owned a time share and still own it. I went to the presentation because I was looking for something for my kids, so that they would be able to have something that they could use when they got older. And it was a price that was well worth it. We've been hosting presentation parties here at my home since about April, and have had a guy that's been coming out from Global connections and we've been sharing information that we learned. Out of the eight parties we've had, we had about 16 people that have signed up.

    We've also had a couple of vacation, most of which are for my kids. My daughter and her friend went up to Wisconsin Dells for one weekend. They were able to get an Express Week that they used to go up. They were able to have a 3 nights, 4 days stay for $59 in a resort, at the Peppertree. Couple years ago, we went up to Wisconsin Dells and stayed at Christmas Mountain for the $159 which was a good experience. If you like to vacation and plan your vacation out, Global Vacation Network is a very inexpensive way of doing it. If you're in the Illinois area and if you'd be interested in coming to a home presentation where you could be get a better feel, you can come visit me. We do presentations every two weeks.

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    Global Vacation Network
    Response from Global Vacation Network

    Wow,thanks Philip for referring the 16 people that signed up at the parties you are holding for GVN. Sounds like you really know how to get the best vacation deals using your Global Vacation Network! Thanks again, it is members like you Philip that make GVN such a great company.

    Global Vacation Network

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 23, 2014

    We've taken quite a few vacations with Global Vacation Network, and it's been good. We love being able to get really good accommodations and not have to pay up to wazoo for it. My husband does all the reservations and any time you get them on the phone or talk to them, the staff have been all really nice. We've done lots of parties for them. Definitely recommend them.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Thanks so much for your recommendation Veronica, we sure value members like you. Glad you are using your GVN membership for lots of vacations.

    Global Vacation Network

    Verified purchase
    Staff

    Reviewed Oct. 22, 2014

    I first heard about Global Vacation Network when I got a postcard in the mail. It said “if you are interested in a presentation, come to this certain place and sit down for a presentation”. So my wife and I did, we went and listened to the spiel, sounds like a good idea and we bought a membership right on the spot.

    Experiences have all been positive. We were in Hawaii one time and the place we stayed at wasn’t fully equipped like it was supposed to have been, so Global comped us a free vacation to make up for the difference, for the inconvenience. They’re a two bedroom condo. We didn’t have an ironing board, an iron, and the things that you’d expect in a condo. So they told us “go out and buy whatever you want, whatever you need, and then send us the receipts and we’ll reimburse you”. Which they did, and when we got back to the states, I sent the receipts in and they cut a check right away.

    We’ve been so satisfied with the plan, we hosted parties at our house before and had a Global representative come to our house and give a presentation. And friends of ours have signed up and bought into the plan as well. I’d recommend Global Vacation Network.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks for the great review of your experiences with your Global Vacation Membership Dan, and for turning your friends on to the vacation plan. It sure makes vacationing more fun to have GVN on your team.

    Thanks again,

    Global Vacation Network

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 19, 2014

    We first heard about Global Vacation Network through a phone call. We moved into a new townhouse and Global was already calling the other people whose telephone number they had even before we got there. After I told them they had the wrong number, they started telling me about Global. We went to a meeting and that’s how we got involved in Global. We were in Las Vegas in August and the staff was just awesome. Anything we said we needed, they were right there with it or tried to get it. The experiences we’ve had have been really wonderful. I can’t say anything negative about Global. I would recommend them to anybody.

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    Global Vacation Network
    Response from Global Vacation Network

    Wow! We are sure glad you answered that phone call Geraldine. GVN is a leading vacation membership club because of members like yourself. Thanks for taking the time to let other people know about your great experiences with GVN.

    Global Vacation Network

    Verified purchase
    Staff

    Reviewed Oct. 17, 2014

    One vacation we had under Global Vacation Network was our visit to Fort Lauderdale, FL. We stayed at a nice place and enjoyed it. Right now, we’re in the process of planning our next vacation. So far, all the people we’ve interacted with were nice and helpful whenever I need questions answered.

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    Global Vacation Network
    Response from Global Vacation Network

    Ft. Lauderdale is such a nice vacation spot Alice. Thanks so much for leaving this review. We are glad to hear you are enjoying your membership.

    Global Vacation Network

    Verified purchase
    Price

    Reviewed Oct. 15, 2014

    We only used Global once when we went to Las Vegas and that trip was good. We tried to use their Travel Agency there, but it was so much more expensive than if we just went on the internet and got it ourselves. That didn't make any sense to me. So, we weren't too happy about that. I was just kinda disappointed on how expensive it was at. We've been trying to use it again but it cost more to go through Global than it does with buying the tickets ourselves.

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    Global Vacation Network
    Response from Global Vacation Network

    Hi Ray,

    We're glad to hear that you enjoyed the vacation resort that you booked with your membership. The full service travel agency is just a convenience service and does not provide discounts on airline bookings. The main value of the membership is in the condominium resort weeks that you can book for just $159.00 a week, like the one you used in Las Vegas.

    Warmly,

    The Global Team

    Verified purchase

    Reviewed Oct. 15, 2014

    After my last experience with them, I haven't traveled with them since. We were planning to travel up north to swim and boat and all. And the unit we had, they forgot to leave whatever they were supposed to leave, or they deliberately didn't leave it so we would have access to the beach and other water facility. So to me, it was a wasted week. And we went to various places, tried to get in. Then we finally got hold of the caretaker for the unit of the owner. And by then, we just didn't care. We had things planned. So I didn't even bother calling Global and I didn't bother using them again. I'm just waiting to see how they are with my next booking, which will probably be this winter.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi Diana,

    Thank you for telling us about your experience on your last vacation with us in 2009. We want to remind you that you have a satisfaction guarantee on all your vacation weeks with us. If there is a problem with the unit, please call the special number on your reservation while you are on vacation and we will spring into action to correct the situation, move you to a different resort or refund your Star Credits. We look forward to providing your best vacations.

    Sincerely,

    The Global Team

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 15, 2014

    My experience with Global hasn't been good. Here's the deal. We used Global once and we had a wonderful experience the first time we used it. We went to the resort in Little Harbor in Ruskin, Florida, and the accommodations were lovely. Everything worked out fine. Since then, I've tried a couple of times to book and of course I want Florida in February so that's always an issue. I tried a couple of times and nobody could offer me anything. "How about the Bahamas?" I said, "No. I don't want to go out of the country." So now I'm retired and I would like to use Global Vacation. My problem is there is non-availability in Florida during the winter months. That's my complaint.

    Apparently right now they're working on getting some more condos and weeks so that I could get something, so I'm patiently waiting for them but I'm frustrated because I know, and I don't even have to be in one spot, I gave them 5 different locations that I could go to based on what's available at the website right now. So I'm waiting to hear from somebody via the customer relations guy that I talked to in Michigan and so far I haven't heard from him or anyone else. I hope they contact me soon because otherwise it's turning into a steam for us because we can never get the availability we want. The one time we used it, we loved it so much that now that I'm retired we went and bought a third star. I'm mad with them and I'd like somebody to know what's going on. They need to work harder on getting more availability in Florida during the winter months.

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    Global Vacation Network
    Response from Global Vacation Network

    Hi Janice,

    Good news! We are getting more resort weeks in Florida for winter use. Advanced notice and flexibility will still be key to getting the vacations that you want and we look forward to making it easier for you. In the meantime we are reviewing your requests and will contact you this week.

    Sincerely,

    The Global Team

    Verified purchase
    Staff

    Reviewed Oct. 13, 2014

    We've been members of Global Vacation Network for a long time, about 9 years. We went to one of the meetings and signed up in person. We usually get really good condos. There’s been one time when it wasn't the greatest but overall we've had good success with the condos. And it’s been easy to upgrade for our kids, so we’ve enjoyed it. The one condo that I wasn’t too impressed with was just kind of grungy. But other than that they were all good.

    The Global Vacation Network team has been very helpful. If they can't book out something for us, they usually try to find a way that they can and get back with us, and so that’s always good. We did one of the parties once and they were cordial when they came out for the party - the ones where they come to do their spiel. I don't think we've had any real problems. Global Vacation Network is a good deal for the money.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Thanks Arlea for taking the time to write about your GVN experience. We are so glad you were able to hold a party so your friends could learn about the Global Vacation Network travel opportunities. GVN is one of the leading vacation membership networks because of members like you Arlea, thanks again.

    Global Vacation Network

    Sales & MarketingStaff

    Reviewed Oct. 13, 2014

    Do not believe everything you hear. They will promise you the sun and the moon, but it is all a scam. I was told that I would get a trip to Mexico if I joined and I never received it - and since I defaulted on paying have a bad credit rating. THESE PEOPLE ARE SCAM ARTIST TRYING to make a quick buck since they are only surviving on the commission from these unknown vacations. Don't trust them. They want your bank account info so they can debit your account.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hello, We do not have any members that match your account information and have tried to reach you by phone with no results. Perhaps you have us confused with a different company. We provide hundreds of vacations for our members each week. Please feel free to contact us at 206-937-1337 with your account information and we will assist you.

    The Global Team

    No response received
    Verified purchase

    Reviewed Oct. 12, 2014

    We got an invitation in the mail to one of their promotions. We went there and signed up for membership. Went on a trip once that we arranged through Global and it was good. I want to get started using them for our future trips.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Welcome Carol, so glad to have you as GVN members. Thanks for your review, and hopefully you will get to take another trip soon.

    Global Vacation Network

    Verified purchase

    Reviewed Oct. 10, 2014

    My experience with Global Vacation Network for the most part has been good. I haven't used it that much lately.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Thanks Steve for your review, hope you get time soon to vacation some.

    Global Vacation Network

    Staff

    Reviewed Oct. 7, 2014

    Due to health problems we were unable to use our membership for two years. Therefore we lost our free year of membership fees. After an inquiry with Robk ** he contacted VP Terry Diegl and Global was kind enough to give U.S. a free year. We are so happy and thankful for this generous offer, we are looking forward to a wonderful vacation this year.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Thanks so much for taking the time John to show how much Global Vacation Network cares about their members! So glad you got the free year. Have fun vacationing.

    Global Vacation Network

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 7, 2014

    We're very, very much happy with Global Vacation Network. We've been with them a long time and we've gotten a lot of benefits out of the trips that we've been able to take. We learned about them when we made a trip to Hawaii with friends of ours and they took that up from there and they called us. Their team is very helpful and very courteous. They follow up on what they're doing and what we want them to do, so when we call and give them some of the places that we're interested in going, they stay with it and get back with us very quickly in regard to the options that might be available. So they're really good.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    So glad to hear about your great vacation experiences while using your GVN membership James. Thanks for taking the time to leave a detailed account. To many more memorable vacations.

    Global Vacation Membership

    Verified purchase
    Customer Service

    Reviewed Oct. 6, 2014

    We responded to a mailer in regard to free travel and later signed up to become a member at the presentation we attended a few years ago. So far, we've had good experience. We've been to a couple different places. One of them being down in Grand Cayman, the other one down in Tennessee, and both have been very nice places, very comfortable and clean.

    Right now we had a couple of vacations setup through them and they have all been solid, they all get back to submit requests. We'll hear something back from them fairly quick in regard to options that are available and they've certainly been patient with us as well and given us time to respond and when we respond they get all the documentation to us.

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    Global Vacation Network
    Response from Global Vacation Network

    Great to hear about your vacations to Grand Caymen and Tennessee Brent, so glad you are able to use your GVN membership for such great trips. Thanks for taking the time to provide your vacation membership experiences.

    Global Vacation Network

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 4, 2014

    We went to a Global Vacation Network demonstration in Columbus which is an hour away. We were among a group of 25 to 30 people who were there to hear the presentation. And then we met one on one with the salesperson and decided what we were willing to spend and what that would allow us to do. That's how we got into Global Vacation Network. As a perk of coming to that initial meeting, we got a free weekend in Florida which was a disaster. The hotel that we were to go to, we only stayed there one night. It was so disgusting. It was filthy and dirty and the pool was broken. Ridiculous, it was awful. But that was fine and we've gotten beyond that. So whoever they arranged those freebies with did not do them any service.

    Anyway, all of the other vacations that we've gone on have been very lovely accommodations. Sometimes they haven't been exactly what we've wanted. There was one time we went to Port Charlotte, Florida and that resort was not near a beach which is what we always want but that was kind of our fault. We didn't check it out and make sure. It was in Florida so we assumed that we would be on the water but we weren't. So we had to drive further than we wanted. Now we know to be really careful and research before we set something. We've also been to Hawaii, several places in Florida, Delaware and every resort or condo we've had has been very comfortable. Sometimes luxurious.

    But we have to book so far ahead to get what we want. Sometimes we wanted specific things and when we went online, couldn't find it in the listing. So we either call or sometimes submit a request for them electronically and then we work with an agent to make plans. That's when we find what the options were and that's been very, very positive. We currently have two vacations planned. One in December and one in June and both of those needed help. And the person that I spoke with took all the information and then she gave me as many as ten options for the dates that we wanted and then we talked about them and they wrote it down to the very one that would work the best for us. When we went to Hawaii, we did the same thing with actually talking to an agent after submitting a request form.

    We were also invited to purchase additional weeks. We made our deal for only three stars which means three weeks if they're not in the peak season time frame and we decided that we really wanted to have six eventually and they had an offer that for each week it was far more expensive than we were willing to pay. The negotiation ended with a thousand dollars for just one more week and over time I'm hoping to add two more at a thousand dollars a piece. The person who called and offered that to us was kinda disappointed that we couldn't negotiate for what was in our best interest and the salesperson always says that we take a risk. That might not ever be offered again. So now I'm willing to take the risk because I'm not willing to part with that much money at this point. That was kind of outside of scheduling vacation time. But it worked out just fine, we now have four weeks and it's helpful to us. I would recommend them.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Thanks so much for taking the time Sonja to leave this review of your experiences with GVN. Hawaii, Florida, and Delaware are such great vacation destinations. Glad you can now vacation for 4 weeks!

    Global Vacation Network

    Verified purchase
    Customer ServiceSales & MarketingPriceStaff

    Reviewed Oct. 3, 2014

    We went to Maples and we had a good experience with the place that we had there. We're really happy with it. And we took a trip to Grand Cayman and we were happy with the place that we had there. We were less happy at first until we realized how much other people were paying for the same place and suddenly that helped because Grand Cayman is a pretty expensive place to visit. So overall, they're fine for taking a vacation... but don't ever believe them on the free gifts.

    We signed up and were misled regarding the gift that we were supposed to receive that ended up quite a little scam. And when they contacted us recently, when they wanted us to do the in-home presentation for our friends, we did that and I was very disappointed with the gift that we were supposed to receive. And because of being ripped off the first time that we signed up, I was really specific with the person who arranged it on the phone and with the guy that came out to my house to say to say, “Hey look, we did this once before and we got ripped off on the gift. Are you telling me that I’m gonna be okay and this is not gonna happen again?” “Oh no, it won’t happen that way again. We have all these different places and this is our program and we’re not using a third party.” We ended up contacting some people there and said that it was the same old ripoff that they did to me the first time. Then they said they can do this other great thing for me instead. And it was just as bad. And I finally told them to just take it all back, I don't want it and I'll never deal with them again on that aspect of it.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Hi Mark,

    We're glad that you've enjoyed the membership resorts. We are having an agent contact you about the marketing's promotions.

    The Global Team

    Verified purchase
    Staff

    Reviewed Oct. 2, 2014

    I signed up with Global Vacation Network in person. I attended a presentation where they described their programs. I like it when they have the people who’s honest to have presentations at their home if they want to, to share that with other people. I really like them having that.

    Overall, my experience with them has been excellent. The last place that I went to was terrible, the facility was horrible, but Global took care of it. They put us somewhere else so that was very, very helpful. I’m not saying it was their fault, it was the hotel’s fault. So I told them to take that resort off their list. They said they had quite a few people calling them about the resort.

    I went to New Orleans, too, and at the time, they didn’t know that the hotel I had was under construction. We didn’t have hot water for almost five days. But Global gave me a credit to make sure everything was okay.

    .

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Thanks for your review, and glad to hear GVN is taking care of your vacation needs.

    Global Vacation Network

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 30, 2014

    Out of the blue we got a call or something in the mail about it. We had just gotten married and thought, "hey, why not?" So we went to the presentation and heard what Global was all about. There wasn't much pressure or anything like that. It wasn't a bad experience which helped us in our decision. So far all our vacations we've done have been very nice. Our first trip was to Hawaii, and that was amazing. We would totally love to do that again (our condo was awesome!) It was pretty easy to book it. We did it all online. It was very nice to do it that way. We also took a cruise, which was very nice, and have stayed in a couple of condos down south for a week. One was a little out of date, but they were both worth going down. Overall GVN has been a wonderful travel company to work with. We've used the travel services for buying airline tickets and they were very helpful. We haven’t had much contact with too many people but they've always been very friendly and helpful.

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    Global Vacation Network
    Response from Global Vacation Network

    So glad to hear about your great experiences and vacations with your Global Vacation Network membership. Hawaii sounds fantastic!

    Global Vacation Network

    Verified purchase

    Reviewed Sept. 28, 2014

    My Experience with Global Vacation Network was good.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Thanks so much Linda for your feedback saying that your experiences with Global Vacation Network was good.

    Global Vacation Network

    Verified purchase
    Staff

    Reviewed Sept. 27, 2014

    I first heard of Global Vacation Network from my aunt and my mother who were already members. We went over to my aunt’s house and they had a presentation there and we signed up. We’ve also had a few presentations at our house, so we know of their current programs. Since becoming members, we’ve been on eight or nine different vacations and they’ve all been great. The rooms have been good and the locations have been great. Global Vacation Network has been really good for our family. We wouldn’t be able to afford to travel without them. We go on vacation every year, and next year, we’re going to Branson, Missouri.

    Everybody that I’ve ever dealt with at Global Vacation Network has really gone the extra mile to accommodate us. We’ve had special requests and some last minute changes and they’ve done stuff they didn’t have to do to help us out to get us where we want to go. We wouldn’t be able to go on vacation without them.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    This is the reason Global Vacation Network exists!!! Thanks so much for this fantastic review, and GVN is so glad they could make your vacation dreams come true.

    Global Vacation Network

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 25, 2014

    I pay my $389 a year. By August I'm supposed to get a free week or a hotel room, depending on place and time, if I pay on time which is a nice bonus. My weeks used to be $79 and now they're $89 and that's not too bad. I've gone to Hawaii three different weeks. One week one month, one week another month because you can't have them both in the same month and you can't have them next to each other. They got all these rules but we worked it out that we could go one week in March and then skip a week, and then we could go another week in April, and they helped me through that. I also went to Tuscany, Italy and that was really cool. It was a walled in city, and we didn't even know where we were going. When we got there, it was like a great surprise.

    So the actual vacations are good. I've gone to other places with them. However, I'm not always happy with them because of too many restrictions and rules, and not enough availability...

    Being a customer I was offered to have a presentation in my house and I set it up for June. At the very last minute, they called and said that the guy had some family issues and he couldn't attend. So that was cancelled the morning of the same day he was supposed to come. Then we set it up for July and a couple of days in advance I called up, told them what happened and I said, "From what I understand the guy had some family issues, but he might not even come back." They didn't have a person, so I would have been doing that for the people again the same day. They ended up giving me a free week for each person which we got but I had to call up three, four times to get it. The last time I called, it was I'm calling straight to Global and complaining. They called back to the presentation department and they sent it. Now there's a whole bunch of rules and regulations to even try to get it, so I don't know how that's going to work.

    I’ve gone to some nice places in the United States with them but if you pay your money and you don’t use it, it’s just your own fault, which is my fault. I used to be married. We used to go a lot. But now I’m not married and I moved to Florida so I feel like I’m on vacation all the time when I’m here in Florida. So I don’t feel like I need to go away. It's not my fault that I don't use it as much as I should. I should think of them and use it more, but you have to plan so far in advance... You call up and say, "Oh I want to try to go over here in a couple months." "Oh we need three months' notice." Or, I was one day late. I wanted to go on such and such time. It was to get my free night and I had to let them know 60 or 120 days in advance, and it was like 59 days or 119 days -- it was one day. Nope, too late. Okay, can't do this for one day? I wasn't happy with that, and that was just recently (in May). That's fresh in my mind.

    In addition to that, the stuff that we earned with the group, they won't let us go with the group. We wanted to go some place and it says that this is not meant for a group. But they don't tell you that in advance. They tell you that after you do everything and then get the paperwork. Everybody will have to use their own somewhere or somehow, but I don't think we're going to get to do our group thing.

    Lastly, I don't like it where they say pay this money up front and you can't cancel and you don't get a refund if it doesn't work. So why do you want to pay two hundred or so they're asking for up front when you can't even cancel or get a refund? It doesn't even say you can't cancel in 90 days or 60 days - just you can't cancel...

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    Global Vacation Network
    Response from Global Vacation Network

    Hawaii and Tuscany, Italy on your GVN membership, what great vacations!

    Global Vacation Membership

    Verified purchase

    Reviewed Sept. 24, 2014

    I always encourage people to join Global Vacation Network. My Destin vacation was awesome. The resort was one of the best resorts. Some are better than others but Destin is ranked way up there, and I'm hoping to get us Sedona in February to go Arizona. There's nothing necessarily fancy about them but they're all clean and nice kitchen facilities. The pools are always nice and clean. Just overall for our needs. We're fairly economical and it's got everything we need there.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Thanks so much for recommending GVN to people, we really appreciate it. Yes, Destin is a beautiful vacation destination. You will Love Sedona, try to see the ringing rocks while you are there. Thanks again for taking the time to leave this great review.

    Global Vacation Network.

    Verified purchase
    Staff

    Reviewed Sept. 21, 2014

    We went to one of Global Vacation Network's presentation and it was a little pushy, but was okay. We've taken trips for a week in Alabama and a week California. The condos are okay but not the greatest. They're kind of second rate, but it works out all right. We took a trip to the Netherlands and the GVN team helped with all of the flights, hotels and rental car. They're very nice to work with. You just call them up and/or write them an email and they'll take care of it.

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    Global Vacation Network
    Response from Global Vacation Network

    Glad to hear Abe that you and Carol have been able to use your GVN membership. Neterlands sounds like a fascinating vacation destination.

    Global Vacation Network

    Verified purchase
    PriceStaff

    Reviewed Sept. 19, 2014

    Whenever we've taken vacations with Global, it has always been good. The places we stayed at were very nice, and the people were always helpful. The prices were good and we enjoyed it.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Glad to hear your GVN vacation membership is providing you with the ability to take nice vacations at good prices.

    Global Vacation Network

    Verified purchase

    Reviewed Sept. 17, 2014

    I never was interested in a timeshare because I don’t like going to the same place each year, ever. But the options Global gives are really good and we've been very happy with them.

    Every other year, we take our whole family with the grandchildren and usually rent two condos -- that’s what we did in Northern Michigan, the one in Maryland was a private home -- and they’ve all been delightful. All of the places have been very clean and well appointed. They've been different in style. We've also used the instant getaway things or whatever they call them, just to kind of get away for a weekend. I think they’ve replaced it somewhat but it’s still a good deal and is great for retirees.

    So if you’re willing to spend a little time to work with Global, it’s an outstanding deal. Our kids are very happy with it. In fact, my daughter-in-law and my wife, a lot of times, they’ll do the planning together for the family ones. We even bought two extra stars. We’re that satisfied with them. Right now we’re actually thinking about looking into their place in Scotland because our daughter is in London for about a one to three-year assignment.

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    Global Vacation Network
    Response from Global Vacation Network

    Sounds like you guys have really gotten great use out of your Global Vacation Network membership. Scotland would be a fabulous time, sure hope you get that scheduled. Thanks Jay.

    Global Vacation Network

    Verified purchase
    StaffProcess

    Reviewed Sept. 15, 2014

    We've been Global members for about 7 or 8 years. Our experience at their presentation was fine. But over the years, our expectation of what we were presented was and is a lot lower than we were led to believe at their initial signup and presentation.

    First of all, we have an extremely difficult time trying to get anything in Florida. We've tried to book at least 6-8 months out and we told them what our parameters are and they have an extremely difficult time, and it seems like it’s getting worse and worse and worse to try and sign to anything in Florida for us in the winter months. I’m struggling with the benefits of this because we always like to vacation in Florida in the wintertime.

    And then the second to the last time we used them (my wife just came back from the Wisconsin Dells and she said she had a pretty good experience there) we went to Texas at Padre Island. It was just a very bad experience for us where we stayed at Padre Island. The beds were so small that we couldn't even sleep together for a week. It was very old, rundown, the ceiling was peeling off and falling on the ground. Very, very poor accommodations from what they originally presented to us.

    A couple of years ago, it seemed like the service was very good. Now it seems like it’s getting harder and harder. Also, they wanted us to re sign up to get better benefits, and they start it out at $5,000, which I thought was ridiculous. It finally ended up at around $2,000 to get better preferential treatment, which I thought was pretty stinky because we had signed up for the full package and we were promised a lot of stuff...

    My expectations are dwindling and I’m not sure that I would recommend Global Vacations to anybody anymore. It just got to where I’m not feeling the love here anymore with this program.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks for your feedback Jack, and this is the type of feedback GVN needs to overcome these issues. Global Vacation Network has been adding new properties to try to alleviate these type of issues.

    Global Vacation Network

    Verified purchase
    Staff

    Reviewed Sept. 13, 2014

    When we went to the initial presentation four or five years ago, there was a little pressure when signing up with Global but they made it sound nice and it sort of is. Their representatives are very knowledgeable and very helpful. We've had several vacations with them and most of the facilities are very nice. One was a little questionable, but for the most part, they're nice. One problem that we have is that it's a little hard for us to make a plan 8 or 12 months in advance, and if we want to, it's usually sold out by the time we're ready to decide. But we've enjoyed the vacations and they've all been easy to work with. We've actually scheduled to go down to Florida in Pompano Beach in December.

    Thanks for your vote!
    Global Vacation Network
    Response from Global Vacation Network

    Glad you are enjoying your vacations with your Global Vacation Network membership. Pompano Beach should be very nice that time of year.

    Global Vacation Network

    Sherri increased rating by 3 stars.
    Customer ServiceStaff
    After a positive interaction with Global Vacation Network, Sherri increased their star rating on Nov. 12, 2014.

    Updated review: Nov. 12, 2014

    I had had a poor experience with the representatives who originally contacted me. However, the company contacted me immediately after I posted my review here to apologize and they did send me a check to buy me lunch as a token of their apology. I believe it may have just been the representatives that happened to contact me. I appreciate them reaching out to me to correct the issue.

    Original Review: Sept. 12, 2014

    I had a number of issues and never even went in to see the presentation. First I was told I had "won" a free trip. Of course I was skeptical to begin with. I had a very difficult time understanding both people I spoke with. It wasn't so much an accent issue as it was choice of wording and the cadence of speech. When I finally understood the company name, I immediately looked it up online to make sure it wasn't scam. I told the person this and that I saw the $13,000 membership fee. She said I should not look online. Red flag number 2. She said that it shows I didn't trust the person I was speaking with (strange). I said that people should be skeptical of people they don't know calling to say you have won a "free trip" from something you filled out months prior.

    I was never rude. I know these people are doing the best they can in a difficult job so I am always polite regardless. They did notice my skepticism and asked several times and I said I wasn't sure what the catch was. They said I could "trust that there was no catch and I could be sure of what they were saying." Again, not really something that can be said and believed immediately. Eventually, I said I appreciated their time and effort but wasn't interested and was hung up on without a goodbye or anything. It was a very unusual encounter and not a pleasant one.

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    Response from Global Vacation Network

    Hi Sherri,

    Thank you speaking with the agent and for your feedback about your experience. We would like the opportunity to make your experience with our company much more pleasant and have had a customer service manager contact you.

    Sincerely,

    The Global Team

    Customer ServicePriceOnline & AppStaff

    Reviewed Sept. 10, 2014

    My husband received a call stating that they received a response form that he filled out at a state fair and wanted him to attend a 90 min session for free airfare and stay voucher. We went, everything sounded great until I was told a high price of $13900 for the membership. The 23 year old sales rep that my husband and I were assigned to was very immature and lacked professionalism. He referred to the condos as "very dope" and even asked what I thought about the other couple that attended the session with us. The 23 year old talked to us like we were his friends bashing about other couples and kept telling us how "dope" everything was and that I should overcharge my friends so that I can make money off of them if I choose to purchase a membership. After spending three hours (not the 90 min as told), I was able to finally get out with my husband along with the restaurant gift cards and the airfare/stay voucher.

    The rep told me that I would be able to redeem the gift cards at restaurants like Olive Garden and Red Lobster but that was complete fraud. After going to the website as indicated on the gift card, it directed me to restaurant.com, which was like a Groupon format of gift to restaurants that I have never ever heard of! So pretty much, I wasted my Friday night with my husband from 7:45p-11p to be given "gift cards" to "restaurants like Olive Garden and Red Lobster" to be directed to a weird website to restaurants that I would never even set foot into. Majority of the restaurants were to Mexican restaurants that I had to pay a minimum of and then a certain amount to be deducted off my bill; therefore, not a gift card at all. Perhaps this membership works for those that travel all the time but when I saw the condos on the website, nothing looked spectacular and it was just a waste of time.

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    Global Vacation Network
    Response from Global Vacation Network

    Dear Ms. Gonzalez,

    Thank you for attending a presentation and for sending us your feedback about your experience. We are having an agent contact you and look forward to improving your experience with GVN.

    The Global Team

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 9, 2014

    I'm a thousand percent satisfied with Global Vacation Network. I've never had a bad one yet. The presentation I attended was amazing. I was very satisfied at that time. I didn't feel any pressure and the sales staff was very friendly, cordial, and very informative. I felt comfortable making the investment. And since then, I've continued to add stars as I go. I've had the best memories of my life thanks to them. The customer service, the team and the variety of places to go to, are phenomenal. Whenever we go to any resorts, they've been nothing but a ten-plus. They've been very clean, elegant, very classy places, very safe and very secluded. A lot of them have every amenity that there’s no reason even to leave the site. We love the resort club in Florida. It’s one of the best resorts they offer. When I’m on vacation and listen to other people describe their travel groups or resort clubs, they can’t compare to Global or the value that they give. And I was happy and delighted last night to see that they were starting the specials again for the $129 for a week.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks Cynthia!! It is wonderful to hear about your great experiences with Global Vacation Network. We really appreciate you taking the time to write this great review of GVN.

    Global Vacation Network

    Verified purchase
    Staff

    Reviewed Sept. 8, 2014

    We received a card in the mail for a Global Vacation Network presentation where they were offering a television and a grocery coupon. It happened right after Nelson and I retired. The presentation was very good. Young man that did the presentation was a good salesperson. It was quite intimate. There might have been four other couples with us but we enjoyed ourselves and they offered a couple of coupons when we came in, so we decided to purchase the package. We've had wonderful trips. We've been to California twice and Florida twice. All the places we've stayed are just really, really nice.

    The first rep that I talked to, Heather, was a joy to work with. We were trying to maximize our stays by doing our winter trip, and she was able to get our accommodation so we could stay in the same unit for both weeks. It was a very lovely experience and I talked with two other girls. All of them have been very good with us. We just purchased two more stars this past June, and that also was a very good experience. So we're up to six stars and have really enjoyed our experiences. It has been very pleasant. We were skeptical going in to the presentation and were very pleased with everyone. They're very professional and it has turned out to be a great deal for us.

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    Global Vacation Network
    Response from Global Vacation Network

    So happy to hear about your great experiences with your Global Vacation Network Travel Membership. Thanks for leaving us this great review!

    Global Vacation Network

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2014

    We've been happy with Global. We had gone to a presentation and the only thing I wasn't happy about it was the insistence by the presenter that you've got to sign up right away. I said, "No, I'm not going to do it. I just don't do things like that." So we went home and talked about it. I looked things up, and it seemed like everything was on the up and up. And I said, "Oh well, so much for that." About a year later, they had another one of those presentations, so we went to that one and jumped on it.

    We had one vacation where we went to the Shells Resort in Daytona. We got there the week before they were going to renovate the condo and it needed it. We had another situation where we went to Myrtle Beach and for whatever reason they placed us in the first building that had a pool in it. Until ten o'clock at night, you could hear the kids screaming downstairs. They were having a good time, but we didn't want to listen to kids screaming. That was the extent of our bad experiences.

    We've been to Vegas four times now. We've been to the Grand Desert Paradise, way off the Strip and we like that. We went to Polo Towers, very nice, a little bit closer to the Strip and then the last couple times we've gone to the Wyndham and actually we're going to be calling again to set up another Vegas trip and one to Panama Beach City. Every time we've called Global, they've been very, very helpful and suggest things. They're efficient, knowledgeable and friendly.

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    Global Vacation Network
    Response from Global Vacation Network

    So glad to hear you are using your GVN membership on so many vacations. Thanks for taking the time to leave this review.

    Global Vacation Network

    Verified purchase
    Staff

    Reviewed Aug. 20, 2014

    We got a call to come down to a seminar and went. I was nervous and wondering, "What am I doing here? What am I doing spending all this money? What's gonna happen?" Very, very apprehensive... that's how I started out. But then I enjoyed the presentation. It was intriguing. They did a great job of delivering their product and we bought it.

    Our first eight years with GVN were Outstanding. Outstanding with a capital O. Everything went honky-dory. No problems. Everything was smooth, better than we expected. The facilities were wonderful. Everything was great. The people we've dealt with were great. This year, however, was a bummer year for us, a REAL bummer. It was like pulling teeth without Novocaine to try to get out vacation established.... I've been trying since April. But then last Friday everything fell into place and it came to fruition. We got our vacation planned. So I'm happy about that. But it is now August, so it took me 5 months to get this thing planned. Normally I get it planned in one week.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks for being a GVN member for almost a decade Al! So glad your plans fell into place this year for your vacation, and that you have had so many fantastic vacations using your membership.Sounds like you've got some great memories of those vacations, glad we could help.

    Global Vacation Network

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 18, 2014

    I've been with Global Vacation Network for 14 years and it was fine but a little deceiving on some of the properties that we spent time in, but we've been happy with them and not happy with others, and couldn't get a hold of them because when we were unhappy we had to pay to upgrade ourselves to get out of a smoke-filled room you couldn't even open the windows on. But in the last few years, they've been pretty nice.

    We had a couple of presentation about a month ago and it was entertaining, but we ended upgrading. We went up northern Michigan this year; it was really nice. It was a golf resort and it was a real nice condo but there was few silverware because we cook in sometimes, and there were plastic knives. But we had quite a beautiful view. The people at the clubhouse were nice. It was a good experience. There were other things to do in the area so we were at a golf resort and it was fine. The weather was nice, we had a good time, and the last place we were in was in Pompano. We were put in a beautiful place on this street called Atlantic Avenue. For some reason, we thought we would be by the ocean but we were three miles from the ocean. But the place we stayed in was pretty awesome. It was a Wyndham resort. Some resorts are good, some not so good. When we put in our request, they try to find us what we want and they're always helpful. Were satisfied and we're still with them. We were happy with them.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks Zana for your testimonial on GVN, and I am so glad your vacation experiences have gotten better and the resorts you have been staying in are so nice.

    Global Vacation Network

    Verified purchase

    Reviewed Aug. 15, 2014

    My experience as a Global Vacation Network member was positive. There wasn't any drawbacks as I was expecting from a timeshare. I wasn't quite sure what it was, I know that it's a decent presentation and the pressure to buy into was not hard or aggressive and you had the opportunity to stop and step back if you wanted to. I have had 6 stars with them four or five years, and the opportunity came up because I was interested in buying two more, so I came in for an informal presentation with one sales associate and we reviewed some of the basic changes from what I had previously to what it is today if you were to add on, and I'd like to add two more stars after that presentation.

    My vacations through GVN have all been fantastic. I don't have huge expectations. I wasn't expecting four stars in every place; I wasn't expecting it to be a global trendsetter in any place. But it got me to the locations that I wanted to be in. The accommodations were clean, neat, some were outstanding in terms of view. One in particular, St. Martin, was excellent in terms of changing a room once because there were some unacceptable things in the room I didn't like and they moved me to another room, so that was just a super experience getting changed, and excellent locations.

    I wish there were more locations, but it gets me where I wanted to. So I'm just looking forward to continuing. I like to plan ahead, so having 13 months in which to do that gives me ample opportunity to select places that I want to go to, and that is a huge advantage for me to be able to plot vacations a year ahead, so I just have to wait for me to get there. GVN met my expectations, and accommodations were above average.

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    Global Vacation Network
    Response from Global Vacation Network

    We are so glad to hear about your great vacations. St. Martin sounds beautiful!

    Global Vacation Network

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 12, 2014

    We've had Global Vacation since way back in the 70's. I've listened to several different companies, and they're all pretty much the same. They were nice and friendly. We've attended a GVN presentation in which they described their current programs. It was nice, and they were courteous. The only thing I would say is they need to offer some kind of snack when you're there that long. That would have been nice because we went at 6 o'clock, that's dinner time. And by then we're hungry. So by the time we got out of there, we were starved. They offered water and coffee, but that was it.

    Also, most of our vacations with them have been okay, but the last one... the location was okay, the condo itself was not. And we expressed that when we were there. We stayed at the Aston Venue. It was across from the beach and you can walk to a lot of things. The internet was wonderful. But they needed updating very badly. The stools to the counter were all shreds. The vacuum was bagless, it looked like it's never been emptied. It was full almost to the top. The kitchen towels were fine. The bath towels, they were very limited to one a piece. No washcloths or facecloths. The counter was in bad shape. It had a couple of holes in it. And the dishes were mismatched. When we've gone before, they've always been nice matched dishes, and pots and pans were a bunch of mismatched stuff. They worked but not the quality that we were used to seeing.

    So we told GVN about our stay and the lady was very upset. She said, next time, call this number and they will either change our location or change our condo because that's not up to their par either. Because the view there wasn't very good. It was looking at the parking lot, at the parking garage. It was not what we have had before from Global. We've used Global many times. I loved the one we've used in Arizona. It was wonderful. This one was in Maui and it was not good. Luckily, we were only there a week. And we made do.

    And my other biggest complaint with them, is the people downstairs told us, "Oh, they can't help us. That belongs to Global. We can't help you." They were friendly enough, like they got us some coffee filters because there was no coffee filters, so they got us some coffee filters. But we said, "Can you come fix this? 'Cause the door to the two bedrooms... we had our daughter and our son in-law with us, the bedroom door wouldn't stay on the track. Could you come fix?" "Oh, no. We can't do that. That's not ours." They were friendly, but they weren't helpful.

    Any place else we've ever say that if we have a problem, they'd come and taken care of it right away. We have gone to Arizona. They have been wonderful there. My son went to Vegas, that was wonderful. But this in Maui was not. We just went and listened to the upgrades and they were very upset to hear that we had this bad experience.

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    Global Vacation Network
    Response from Global Vacation Network

    Hi Barbara,

    Thanks for working with us and allowing us to address your concerns. If you have any other questions, please feel free to reach me at 206-937-1337.

    Andrew Lyon

    Global Vacation Network

    Verified purchase
    Customer Service

    Reviewed Aug. 10, 2014

    Ten years ago, a friend of ours gave our name to Global Vacation Network and we went to the discussion. We had no problem signing for membership back then. We just listened to the presentation, figured what would work for us, and that was it.

    We were able to take a vacation every year, which is what our goal was. So far, we’ve taken around seven vacations. It’s not necessarily places that we’ve enjoyed or liked because the resort has sometimes been majorly crappy. Of the seven, probably only one has been great. Another one of the seven was a great location; however, it was not what we wanted, we wanted a different location. The hotel or the resort that we stayed in was very nice, but where we normally try to stay and get in, we’ve not really had great success with the resorts that we were staying. Still, GVN did allow us to take a vacation once a year.

    We hosted an at-home party just last month where GVN described their current programs. We were supposed to get vouchers for a 4-day or 3-night week stay or a weekend for hosting the party. We still haven’t received those, I don’t know what’s taking them so long. Also, after we had our at-home party, we called to do some pricing for appliances. We gave them our information and we’ve never heard back from them. In some customer service calls, they just give us a little bit of a song and dance. If we were only given help in getting our concerns resolved.

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    Global Vacation Network
    Response from Global Vacation Network

    Hi Denise,

    Thank you for your flexibility and feedback on your vacations with us over the last ten years. We're glad that we've been able to address your concerns. If you have and additional questions, please feel free to contact me.

    Sincerely,

    Andrew Lyon

    Verified purchase
    Customer ServicePrice

    Reviewed Aug. 9, 2014

    We got a promotional call one day from Global Vacation Network and went out of state and saw a film and a presentation by a fellow. We didn't intend on buying it all, but we stayed because the meeting had to be a total of 90 minutes at the time. Then we met with someone, and we crunched the numbers. We thought we made a mistake, but we didn't so eventually we signed up.

    The best thing that we've gotten is to be able to use Diamond Resort properties through Global. We grab them every time they go up and that has been tremendous. And we haven't been unhappy with GVN. In fact there's one in Sedona that we're gonna go to on the 31st of October. The only time that we had problems was in Costa Rica, in Pueblo Real. That place is a mess. I emailed right away and got no response. I usually really check things out before going, but for that one, I didn't because we wanted to go to Costa Rica. We went and took a chance, and it’s not what we expected. We didn't have a choice then because we already had our airline tickets. It was like a gas station out of the back woods as far as I was concerned. They've got a beautiful pool area. And that's what the pictures are of. So we were kind of stuck until we got home. It cost me $2500 to get another place there. So one thing GVN could do is to give people 24 hours after they've booked to pull out of it if they can't get the right plane or... because you can't change the planes.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks so much Susan for your feedback. Glad you are able to stay at Diamond Resorts, that makes vacationing so much nicer.

    Global Vacation Network

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 8, 2014

    I’m still waiting for GVN right now since I haven’t heard anything yet regarding my January vacation for January 25th. We went to a Global Vacation presentation and they had explained to us about getting the extra two stars for $2,000 and that we wanted to go on vacation this winter in January to Naples, Florida. The guy there said there wouldn't be a problem but they say different things and it seems that there’s nothing definite so I told them to hold on the upgrade if I can’t get my commitment to January’s stay. It isn't happening for us right now. Here it is, August, and I have arrangements to go on a cruise next January, but I don’t know if I have a place to stay around it, which is what I want to do.

    We had signed up with them when we took my daughter to a graduation program in Southfield. She graduated in 2001 and we had gotten something in the mail so while she was at her program, we went over, listened to a program then and signed up. We’re finally retired and we had bought it then thinking that we could do more things. We've only had two vacations with them. The first one was supposed to be in downtown San Diego but it turned out to be more than a half hour away from where we wanted to be. It was a very nice place and all inclusive but it just wasn't for what we needed because we were with family all day, and then by 11 o’clock at night, it was too late. I always said to drive up to the mountains, which is where the place was. It was a lovely place, but we ended up not staying there. We stayed a couple of days and didn't go back there. The second one was Hawaii and we had a wonderful time in Hawaii. It was a lovely place and couldn't have been any better. The people there were helpful and everything was nice. We did try one another time last year for Costa Rica and again, they couldn't find us anything near where we wanted to be so we ended up just renting the place too after going online and finding one.

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    Verified purchase
    Customer Service

    Reviewed Aug. 7, 2014

    We got a cold call from Global Vacation and we were retiring the week before so they had us at the exact perfect moment of our life. We had gone to Mexico our first week of being retired and came home for two days and then we went to the Global thing. We were definitely in an upbeat mood and had no intentions on buying but we did buy. We've been very happy. We listened to the whole spiel. They do give giveaways when you go listen to that and those were quite disappointing because some of them, you don’t get what you’re supposed to get and make it really difficult. You can’t pick exactly the week you want to go or exactly where you want to go. I went on the computer and I see that everyone complains about that. They’re making a mistake by doing that because it does lure people in but then they get bad reviews.

    We've gone on 12 or 14 vacations through Global and most of them have been spectacular. They don’t give everything they say that they’re going to give you. When we went to Costa Rica, they say if you’re going to be at the beach, you’re going to have a balcony at the water. That’s so not true in Costa Rica. We were in the middle of a fig farm and there was no water anywhere near it. So there are some things that are not true. And did we have a blast? Yeah, we did. When we went snow skiing, we put our boots on in our living room and we walked to the ski lift closer than people could walk to their parking lots or get off the buses.

    We really don’t have any major complaints. We have a friend who bought it. I wouldn't ask my friend to buy it if I totally hated it - just everything they say is not true. We’re only four years into it but I’m finding that we used almost all the places around here. They said that they have it for all 50 states and I asked if we could get West Virginia, Ohio, or Pennsylvania which would be a driving trip and there is nothing in those states. Everywhere that I do get, I’m really thrilled with. And I had one situation in Arizona and the first night, they sent us away because they were overbooked and I called a few times and didn't get through. I called as we were driving away and they did refund my star credits and I had a year to use them which I didn't but just knowing that they had fixed the problem somewhat made me feel better. They didn't just say, “Well, too bad. You’re gone.” So I do like that. I’m glad we have it. I hope that it continues and we can find more places that we want.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks so much Virginia for leaving such detailed feedback, it really helps us to make our membership better and better. We are glad you are using your membership and taking such great vacations. Thanks for your referrals.

    Global Vacation Network

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 5, 2014

    I have been a member of Global Vacation Network for 12, 13, or 15 years and I had a good time. I went to a place out in Mason. We just went in to an orientation and it sounded good and I signed up and paid for it. It was a pretty good experience dealing with them and they were at my house here about a month and a half ago and so far so good. We just never have been able to go on a vacation together, but so far when I've had dealings with them, it's been okay. I did recommend it. I just signed three people up to it.

    The vacation I took through Global Vacation Network was good. The stay in Florida was good. We lodged across from the beach. I couldn't ask for no better place. I mean, me and my wife had a good time but it had been so long. I'm waiting to go in September down to Florida. We're waiting to go down there. The vacation is what you make it. The surrounding is what makes it. I mean, if you've got nice places around like a motel or something, it's nice. That's your whole outlet on a vacation, if you got a nice place to stay and you don't have to worry about bookings and staying clean. When I went before, I was happy with the lodging and all that. It was nice looking and everything.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks so much James for the great review, and thanks for referring more people to GVN.

    Global Vacation Network

    Verified purchase

    Reviewed Aug. 4, 2014

    Global Vacation was introduced to me by a friend and signing up to become a member was easy. All the vacation have been good and we've always had good condos. I haven't had no problems with them. I would recommend them to my friends.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks Joy for your great review. Glad you have been having great vacations.

    Global Vacation Network

    Sandra increased rating by 4 stars.
    Customer Service
    After a positive interaction with Global Vacation Network, Sandra increased their star rating on Aug. 13, 2014.

    Updated review: Aug. 13, 2014

    I am changing my rating because they reached out to me to resolve this issue.

    Original Review: Aug. 3, 2014

    I recently signed up for GVN. I have since experienced some medical issues where I am having to pay significant medical bills. I contacted GVN because I am not able to travel for at least a couple of years and feel given my current circumstances this is not something for me. I do understand that I tried to cancel past the 3 day wait period; I have called several different people within their organization. They did offer to lower my payment (every little bit helps); however, it's not enough given the medical debt I am ensuing. I indicated that I was willing to call it even, however, that is still not good enough for them. I really need out of this deal and GVN is not willing to help me. Any suggestions?

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    Global Vacation Network
    Response from Global Vacation Network

    Hello, Thank you for letting us know about your concerns and giving us the opportunity to respond and resolve them. We're glad that we could reach an agreement and we look forward to your speedy recovery and future travel.

    The Global Team

    Verified purchase
    Staff

    Reviewed Aug. 3, 2014

    My experience with Global Vacation Network has been pretty good. I've been waiting to find a place in Florida other than Fort Lauderdale where the young people hang out. I've been waiting to find a place on the east side, along the East Coast and I haven’t been getting luck. Overall, I liked the one in Daytona we stayed at. It’s really outdated. We don’t need anything fancy. They had a construction site next door where they tore down an old place. There was dirt there and we had a lot of ants coming, but they took care of it right away. The few years we've been into it, we've enjoyed it. We like it because we bought the maximum stars. It seemed like a good deal. It’d be nice getting places a little easier right now. But I guess if everything would come easy, it might mean that people aren't using it.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks Marvin for your review. Florida is a great place to vacation. Glad you are using your vacation membership for fun.

    Global Vacation Network

    Verified purchase
    PriceStaff

    Reviewed Aug. 1, 2014

    Somebody sent me a letter in reference to a Global Vacation Network gathering they were having. The letter had a date for us to come out there. So we went out to it and heard a rep talk about it. The presentation was good and everybody was friendly, so we decided to join.

    In the vacations we went to, everything worked out and went as planned. If we had questions, GVN answers it and everything was good. It was just like they said. There were no issues with anything or anybody. Everybody was very helpful and a good company at this point. I recommend GVN. They have good prices, and friendly and awesome people. They give you what they say they’re going to give you and that’s what most people are looking for.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks so much Charles for your great review of your experience with Global Vacation Network. So glad you are using your membership and traveling.

    Global Vacation Network

    Verified purchase
    Customer ServiceStaff

    Reviewed July 30, 2014

    We first heard about Global Vacation Network from a flyer we got in the mail. The experience signing up with them was pretty good. The explanation and the people who presented it were good. Just a couple of months ago we just signed up to get two more stars and that was pretty informative. Whenever I do call the agents, they call me within 24 hours and they’re friendly. And the vacations have been real nice. I’m just still waiting to hear from Florida though. We put a vacation request in March. I still haven’t heard one word yet. Overall, it’s a nice package to have to get away for a couple of times a year. And after you retire, you’d be able to use it.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks Jan, I know you will love Florida!

    Global Vacation Network

    Verified purchase
    Staff

    Reviewed July 28, 2014

    I've been a member of Global Vacation Network for about 4 to 5 years. My experience with them after signing up had been fun. I have attended one of their presentations and it was good. I've even hosted a home party. I have only used them once and that was fine. It was a nice place.

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    Global Vacation Network
    Response from Global Vacation Network

    Glad to hear you have had fun with your GVN membership. Thanks Rick for hosting a party also.

    Global Vacation Membership

    Verified purchase
    Staff

    Reviewed July 27, 2014

    We used the Global Vacation a couple of times and were disappointed with the places we went to. I had a party for a group of people and they all bought, and tried to get that free one-week vacation they were promised. They had such a hard time, none of them used that, and we didn't use it also. It's just that they don't have nice places to go to, so nobody went or used it. The person who came to demonstrate was very good; that's why he sold but they didn't come up with good/nice places to go to or to compromise, so nobody was happy with it. We wasted money.

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    Global Vacation Network
    Response from Global Vacation Network
    Hi,

    Thanks for your feedback, it helps us improve. We see that you confirmed 7 vacation weeks with your membership but never contacted us with concerns about any of them. Please remember, we guarantee your satisfaction at the resorts we provide. If you are not satisfied with a resort property, please let us know while you are on the vacation and we will work to resolve the problem, move you to a different resort, or refund your stars. If you have any questions, please feel free to call us at 206-937-1337.

    The GVN Team

    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed July 25, 2014

    We went to a meeting in Grand Rapids about three years ago. Global had a good sales pitch and they had a good deal so we signed up for it. And just last week they called us again and we expanded our services a little bit. The only problem they have is that when they said you can get a free cruise and save thousands of dollars on bills is all false. It is downright deceitful. It was the section that you could barely read the paper on how to do it, and I was careful and read the paper and everything. But I guess I missed one line that says send registered mail and I didn’t send a registered mail, so they sent me a letter back with a letter saying, “you didn’t send a registered mail, so you’re disqualified.” So that’s the only thing I was real sad about.

    But overall we have a pretty good experience with Global. Up to presently, we’ve been using Global quite a bit because they’ve been having special buys. And special buy... you hear everything from luxurious, very nice condos for as low as $99 a week, all over, everything from Florida to Wisconsin to Ohio to Pennsylvania. We took advantage of them for the last couple of years. We had something like 9 trips. They've all been good and they have been reasonably priced. As a matter of fact, we just got back from Costa Rica. So we’ve been pretty much happy, except the problem is now that they have not had these special buys and I haven’t seen these special buys since January. In the previous two years, they almost had them about every other week.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks David for your experience with Global Vacation Network. So glad to hear how many trips you have been able to take and that you expanded your services.

    Global Vacation Network

    Verified purchase
    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed July 24, 2014

    We liked the program so we signed up, and it was just easy. The first time we used it was about the 10th of December. We went to see our boys and it was a beautiful resort. It was in Arizona. The second time we used it was in California and that hotel looked like it belonged in the slums. It was horrible. The paint was peeling and the lights were out so you banged into things trying to get to your room at night. This time this year it looks like we've got a pretty good place lined up, or so I am hoping.

    One other thing is when we do talk to somebody, they’re very helpful. But just a week or so ago, we were asked to come and update. So we drove all the way down there. There was traffic galore. We tried calling. No answer. We finally make it down there. They said all the people had left for the day. I mean, they had still people there, but you're supposed to watch a presentation for something and everybody was gone. Nobody could help us. They gave us a ticket and said, "Okay there you go. Thanks for joining us". It's like we didn't drive all the way down here for nothing. We were only like 15 minutes late. We were really disappointed. We said, “Well, we called the number” and they said, “Well, that’s an Arizona number” or something like that. It was down south. Nothing to do with Livonia, Michigan. So it’s like, “Okay, wait a minute here. You need to give us a local telephone number so in case we have problems, we can let you know we’re going to be a few minutes late.”

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks for your feedback, this will help us to overcome these types of issues. Glad you are having some good vacations with your membership. Please contact us with any other issues or concerns, because we value your membership.

    Global Vacation Network

    Verified purchase
    Staff

    Reviewed July 22, 2014

    Seven years ago, we attended a GVN presentation. It was positive enough for us to buy and we've been on many trips. There was only 1 time that was negative, and it wasn't that bad. But we've always been satisfied with Global, other than the one time. We go every year and we've got New Hampshire booked in September. We're going to do a cruise in February and we're going to Wisconsin in May.

    I have nothing negative to say about anyone at Global. We do the VIP cruises and the staff that they send on the cruises is just incredible. All of my reservations, they just have been wonderful. I don't need to take a specific agent because they're all so good. The reason I have parties to introduce people to Global is because I believe in it so much.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks Pat for your great recommendation and holding parties for Global Vacation Network. Sounds like you are really having a lot of great vacations with your GVN membership. Happy vacationing!

    Global Vacation Network

    Verified purchase

    Reviewed July 20, 2014

    Global is okay. My husband and I are still waiting for our $50 refund from Infinity or whatever group and that’s been a while.

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    Global Vacation Network
    Response from Global Vacation Network

    Thanks for taking the time Rosalie to leave GVN a review. We are checking on your refund and will contact you shortly.

    Global Vacation Network

    Verified purchase
    Customer ServiceStaff

    Reviewed July 18, 2014

    I got some piece of paper in the mail that said I’d get free airline tickets to somewhere if I call Global Vacation Network, and so I did. We walked in on a presentation, listened to their spiel and decided it was for us. They were very nice, friendly, courteous and knowledgeable—they told us everything we needed to know. We decided to become members and it was great.

    The place that we stayed at during our vacation was gorgeous. It had granite countertops; it was a very nice place. We learned in that trip that GVN doesn’t include extras such as toilet paper. But the place that we stayed at had no problems giving us the extras even though they didn’t need to. And over the phone, GVN have been very helpful. We got to line things up and they are very pleasant to work with. We’ll definitely be using GVN again, but right now, we’re waiving since we’re a little strapped for money.

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    Global Vacation Network
    Response from Global Vacation Network

    So glad you enjoyed your vacation and got such a nice condo! Hope you get to travel again soon. Thanks for taking the time Suzanne to leave this great review.

    Global Vacation Network

    Reviewed July 17, 2014

    We purchased the lowest number of stars... 2 because yup we have no money, and this is why we joined. We would never be able to afford a vacation that was pleasant for us and the kids on our income. Anyway we paid $2000 for the membership (think one full week vacation's worth) and now we spent a total of $700 on a fully stocked condo unit, perfect for traveling with kids, for one full week. This was completely worth it. We travel to see family every year and it was roomy for us - 2 full bedrooms and a pull out couch, full kitchen and 2 bathrooms for $700; that's including the yearly registration fee. Not only that we had a beautiful view of the water, we were very satisfied and plan to go again next year.

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    Global Vacation Network
    Response from Global Vacation Network

    So glad GVN could help fulfill your vacationing dreams! This is our goal. Thanks for taking the time to leave this great review.

    Global Vacation Network

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    Global Vacation Network Company Information

    Company Name:
    Global Vacation Network
    Company Type:
    Private
    Year Founded:
    1998
    Address:
    2849 Executive Drive
    City:
    Clearwater
    State/Province:
    FL
    Postal Code:
    33762
    Country:
    United States
    Fax:
    (727) 556-0352
    Website:
    www.gvnmemberservices.com