About Global Vacation Network
Global Vacation Network is celebrating 16 years of sales and service. GVN is the largest independent distributor for Global Connections, Inc®. What began as a buying service in 1971 has transformed into a world premier travel club. Today, GCI boasts a property portfolio with prime inventory in destinations around the world, plus develops and owns resorts in some of the most popular resort areas in U.S. Today, Global Connections, Inc® is one of the most respected travel club developers and travel fulfillment providers in the vacation industry. There have been over 250,000 participants who have attended a travel seminar at Global Vacation Network.
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Global Vacation Network Reviews
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After speaking with my friend that has been using Global Vacations I decided to look into pricing and get more information. I had to wait two weeks for a sales presentation which took over two hours on the phone, just to get pricing information. The presentation went smooth and I was getting excited seeing all the benefits that would come with the package. At the end of the presentation I was given a price for a three star package and a six star package which I was most interested in. After given the base price, I was told I would get a great referral discount which would essentially cut my price in half. After hearing the final numbers I told the sales rep I would take the night and think about it with my wife, because 8k is a big decision when you have one income home. The sales rep then continued push at me and even offered a "trial package" including wo starts for 18 months which would cost me only $1200.
By now I was feeling highly pressured and upset. I told my sales rep I was a finance guy so I would like to go over my budget and make sure I could afford the monthly payments before I made a decision. She then took a slight jab at me stating that if I was a finance guy I should see how their program would save me "tons of money". I do agree that the program seems good if used, but I was unsure I could afford the monthly payments right now until my wife is working. I will probably be looking elsewhere for a vacation club at this point. I would like to point out that my sales rep was really friendly and the package looked good, I was just really upset about the high pressure sales pitch at the end.
Hi Brandon,
Thank you for your interest in the Vacation Membership and for listening to a presentation. We are glad that you liked the package and the representative. We understand that finances and timing are crucial and sensitive issues that each person must assess for themselves and we appreciate your feedback. Your experience is important to us and we appreciate you letting us know about it so that we can appropriately work with our representatives.
Sincerely,Andrew Lyon
Global Vacation
We bought our membership quite a few years ago. The first few years Wessex it a couple of times a year and it was great. A guy called and wanted to come out and show us changes that were being made and since we were close to both being retired we bought 2 extra weeks a year. Since then we have never been able to get any availability. We are not in a position to book 13 months in advance but can usually do at least 6 months. Some occupations will not accommodate this. Then we were called to come to another sales pitch and get a week at a resort. Use within a year. Nothing available for this either. It gets worse and worse.
Hi Carol,
Thank you for giving us the opportunity to review your account. We currently have over 5000 vacation weeks that are available over the next 6 months for instant confirmation on-line. We regret that these locations in the United States do not appeal to you. We are continuing to add new locations every year and hope we can help you in the future.
Sincerely,Global Vacation Network
I have written about the wrong company. I worked with Global Discovery/Global Connections. I was unable to delete my rating. I apologize for any inconvenience. This company was so polite and professional in trying to handle what wasn't even their problem. My sincerest apologies.
I wish I could give them NO stars. We have over $3000 to pay these scam artists. The person we initially spoke to NEVER said we were opening a line of credit on each of our credit accounts. Both me and my husband's credit score went down because of an inquiry and a late payment. Had we known we'd be putting this on our credit we wouldn't have ever signed up for this. They wouldn't cancel our membership. We were told we had 3 days to cancel and we didn't. We were never told we couldn't cancel at anytime. This has been the WORST experience ever.
Dear Jessica,
Thank you for replying and allowing us to address and resolve your concerns. If you have any further questions, please feel free to contact us.
Sincerely,Global Vacation Network
I am a new owner to Global and purchased in September 2019 even after reading mixed reviews. I decided to book two rooms for a Disney trip with grandkids. Expecting the worst and hoping for the best, I quickly found availability of two 1-bedroom suites at a brand new resort a block from Disney on the website. Since I was booking two suites, I decided to call the reservations line instead of booking online. My call was immediately answered and directed to Nicole in Reservations. Nicole immediately picked up without any wait and booked my reservation without a hiccup. Nicole was very polite and helpful. In less than five minutes from the start of my call, Global booked and confirmed our two suites at the brand new resort and sent the email confirmation. The cost was only 1 Star credit per suite for the week and the nominal weekly charge. If this isn't excellent service I don't know what is! Excited to book more vacations with Global.
Hi John,
Thank you for your review. We are looking forward to sending you on many more vacations with your membership!
Sincerely,The Global Team
I was able to resolve with the help of me Lyon. I appreciate the time that he spent to work this out.
Updated on 10/21/2019: So I posted before my long lasting poor relationship with this company that cares for nobody. They will respond to initial post just to put in a resolution in progress status then move on to their next scam. "Hi Trevor, We would like to review your account to see how we could help improve your satisfaction with the vacation membership. Could you please reply privately to this message with your membership number? Thank you, Andrew **. Global Vacation Network." So replied and get nothing. Next stop Florida Attorney General's office.
Original Review: In July 2013 my wife and I attended one of their high pressure sales presentations. We put money down and set with a payment of $78 a month. After returning home and coming to our senses we decided to cancel. I placed a call to them and was informed that I needed a letter of cancellation. Ok that was done. So the proceeded to take money from our account to an end that I had to close that account. Now to this day with disputes filed with all the credit bureaus I still have a negative mark on my credit for something that I’ve never used once. From the look of it most can’t even get the vacations they pay for. Stay far away!
Hi Trevor,
We're glad that we could work to together with you to resolve your concerns and improve your satisfaction! We do our best to respond to every member and every situation. If you have any further questions or concerns, please feel free to contact me personally.
Sincerely,Andrew Lyon
Global Vacation Network
We would like to hear from someone who has purchased this service in the last couple of years. Seems that everything I have seen is old- no recent entries. We hope we haven't been scammed. It does sound too good to be true.
Hi Cheryl,
Congratulations on your new vacation membership! We have many more recent reviews on the member's only website. There they are sorted by reviews of our members on the resort properties. To see them just scroll all the way down after clicking on any of the thousands of resort availabilities in the "Star Credit Condos" section of your vacation membership's website. The best proof is in taking a great vacation for yourself so go ahead and confirm one on the site that looks good to you!
There are very few condos available if you live in Utah. Yeah, there are plenty in Aruba or other states but we have been very disappointed with our options. Also, we should have read our contract more thoroughly as you get charged a $395 fee every year if you want to use their stars. That, plus the $189 (more in some condos) fee for reserving a condo cost about as much as just getting a place without this several thousand dollar contract with these people and you can actually choose where you want to vacation. There is nothing by Disneyland or anywhere someone in Utah would actually want to go. We ended up going to Reno because that was the only option for us and it sucked. In our opinion, this is a waste of money.
Hi Preston,
In and around Utah we are currently offering vacation weeks in Park City, Eden, Snowbird, Brian Head, Garden City, Jackson Hole, Breckenridge, and Las Vegas. Our members regularly save over half the cost of a condominium week in these locations. If you would like us to have an agent call you to help you find a resort you would enjoy vacationing in, please reply privately to this message with your membership number and a good phone number to reach you.
Sincerely,The Global Team
We have been members for two years and we have six stars. I have loved the program. We have gone to Hawaii twice, Pagosa Springs, Granby twice and Steamboat Springs. Some of the places have been amazing and others have not been fancy, but met our needs. I tell everyone how happy I am with our experience. I love the Expressway option. This has given us some fun last-minute getaways. We have two kids, so it is really nice to have a larger unit and have our own room. The only complaint I have is that there are not always properties available in locations I want, but if you book out far enough and have the stars to do it, then it works out well. For example, I have been looking for an Expressway to come up in Colorado for several months and there is nothing, but that is just me trying to score a deal. :-)
Hi Angela,
Thank you for vacationing with Global Vacation Network and thank you for your review. Advanced notice and flexibility are excellent strategies to get the most from your Vacation Membership. Every time you shoot for a deal, we're cheering for you!
The Global Team
Before I begin.... Please understand I do not usually ever write a review about anything. First off I joined Global in 2016. My Wife and I originally purchased 4 stars after seeing the presentation. Our friends invited us to this presentation. I am extremely skeptical in general... so I put the presenter to task. It sounded too good to be true. So I talked it over with my wife, and decided to go with it. We went on our trip to Vegas. Jane and myself were put up at the Wyndham Grand Desert Resort, 2 blocks from the strip. We increased our stars to six and now have 14 stars in 2019.
Your first year you probably not going to make your investment back, but your second year and after that.... you’re way ahead. Try to uses your stars when when they have Express As for Weeks. Usually you only use one star, even for 2 or 3 bedrooms. We have gone to Tennessee, Virginia, DC, SC, NC, Orlando. You should learn to sort & sift thru the website frequently. Also check on Google about the resort. Cruises, Hotels, and car rentals are only for convenience thru Global Discovery Vacations. Hope I was able to shed some light on my personals experiences.
Hi Nelson,
Thank you for your review and for sharing your experience and recommendations for using Global Vacation Network. We're looking forward to helping you with many more wonderful vacations!
Sincerely,
The Global Vacation Network
I sent Global Vacation an email a week ago, as well as a year ago, asking the same question to which they have never responded. I provided my email address and phone number. You can "inherit" these to your kids but they don't tell you that only 2 of those kids can be named on the account. My parents died and left it to my sister, brother and I and of course I was left off the account. Now I can't book a cruise or anything without having one of them removed and myself added to the account which is a process. If you're going to give the option to inherit these to your kids, cover all the kids. I've never been responded to which feels like an even bigger slap in the face.
Hi Lisa,
You can have one of your siblings book something for you in your name rather than having to transfer ownership of the entire membership back and forth.
Global Vacation Network
I was told with a 2000$ upgrade I would have so much more for the Caribbean options I go every year. For the last seven months I have been checking every day trying to book something by the end of the year. This might be the first year we don’t go which is super disappointing after spending that much money being told I would have so many choices :(. There are less options than I had before the upgrade and it’s very disappointing. Also was told if we can’t find something that they would look into other timeshare companies and get us what we’re looking for. After calling and asking if we could do that I was told it’s almost damn near impossible to do. I went on RCI site and so many places to stay in Saint Maarten! I has never been so disappointed with Global Connections.
Hi Megan,
There are currently over a thousand vacation weeks available for instant confirmation in the Caribbean. Over all, there are many more choices with the new program. The membership has never had a set number of resorts in any area since our inventory of vacation resort weeks is constantly changing and the web site only shows resorts that have weeks available for instant confirmation. The agents can look for additional options for you and will let you know if options are likely.
GVN
We joined in February 2014. We have never used the program but not because we didn't like it but didn't take the time. I found out late they charged us the membership fee on our anniversary date each year even though we didn't use it (that was the deal, don't use it don't get charged). I talked with a gentleman and he offered me 3 options to receive the $1600+interest overcharge. This was August of 2018.
I have emailed several times, called and left messages on his work phone posted on his email, called the Dublin Oh office I had just went to a meeting at, left a message for the salesman I meet with and still have not received a call or email. I am in the process of gathering emails phone records and contract to send to the Attorney General. They charged me again this February and I immediately used the "contact us" on the website and told them they needed to drop the $410 because I didn't use the service. No number to call so I have no proof I contacted them. My salesman said it happens and I should ask for all the options and have my account paid off!
Hi Garry,
As we were reviewing your account we found that you reached a representative who was able to resolve this with you prior to our review. We're glad to see that they were able to take care of your situation.
Sincerely,
The Global Team
I’ve been reading these reviews and can totally stand by what they are saying. We got sucked into a presentation by winning a raffle prize. 3 day vacation. We wound up in the high pressure sales presentation. We kept refusing to buy in. Finally they came back with a “sold back” package. 2 stars, 4 stars for expressways. $2000 buy in which I thought was pretty good compared to what others paid. Our first trip was a resort in San Diego. $189 for the week once we paid the yearly fee and used both stars. Vacation was fantastic!!! I checked what it would have cost had we booked directly with the resort. It would have exceeded 2K for 7 days. So we basically got our money back in the first trip.
Since then we’ve used it several times for Florida. No problems. But lately I’ve noticed the same issues with available places. Horrible choices and never available when requested. They tried calling us to “update” our package and I pretty much told them no way!!! I said I didn’t like the high pressure sales tactics they used the first time so no way am I coming in again. I’m pretty sure this is why I no longer can find anything I would book. Thanks for all of your posts. I knew they were fishing for more money when they started calling.
Hi Mary,
There may be more options and benefits with newer updates to the membership but we are maintaining all of the previous vacation memberships as well. Resort availabilities can fluctuate and so being flexible and providing advanced notice are still the best tools to use in order to get the most choices from your membership. We're glad that you've gotten more than your money's worth with your membership and we're looking forward to offering you many more wonderful vacations!
The GVN Team
My husband and I have been Global Discovery Vacations members since 2014 and we're really happy with our purchase in the beginning. Over the years the amount of properties available for booking kept declining to a point where there are only 2 destinations in the summer on their website - Arizona desert and California desert. Last year, while vacationing, we were invited to attend a "meeting" which turned out to be a sales presentation where we were offered an upgrade for several thousand dollars which would have given us access to more properties, and would have increased our star credits.
Well, we are working people with a son in high school, and our three weeks per year are enough vacation for us. Besides, we were not prepared to make such decision within 45 minutes so we declined the offer. When I posted my complaint about the situation, Andrew from Global Network contacted me and advised me to call an agent when booking, and they would give me more choices. Well, that did work last year but please keep in mind we are not too picky - we got Arizona in August.
Last week I contacted an agent again to ask for availability for this Summer. The lady was very helpful but both properties that she found for us were two-bedroom ($193 for the second bedroom), and required an additional $295 "peak season" fee. In other words, each vacation week would have cost us $658 with 1 star credit. Add the $410 annual membership fee to that and you will end up with a sum that would probably be enough to cover a simple vacation arrangement without GVN's assistance. Unfortunately, I already paid our membership for this year so we are stuck and we will have to go to either Arizona or California just so we don't waste it. Luckily, we have the option not to pay if we don't travel with Global. I learned my lesson for next year!
The lady Cassidy was very nice however they are promising customers things that they are not giving. They really need to not try to sell a 7000 package in 1 hour. That is not enough time for me to make a decision. It's not the money. It's the trust. Where is my 25$ Amazon card and my vacation package to Vegas?
My wife and I bought membership and at first were very satisfied but every year the availability of places is not there and the locations of the ones that are available are either dumps or in the middle of nowhere. If things don't improve soon I will be contacting an attorney to get pro-rated portion of the initial price back. Advice is if it seems too good to be true it is. That certainly stands true for this company. I will say Nicole is very nice and does try to be helpful but her hands are tied.
Hi David,
Thank you for letting us know about your concerns and allowing us to assist you. If you have any further questions, please feel free to contact me.
Sincerely,Andrew Lyon
Global Vacation Network
I purchased this 10 years ago. It was great for years. Then I noticed the condominium availability had went to almost nonexistent. I would call and they would email me the same condos that were on the website, that was a joke. Then I get a phone call asking me to join a webinar scheduled to go over the upgrades and I agreed. She showed me the platform that I was using and then showed the upgrades and I was blown away. I got really excited and she told me they put millions into making this better. I was thinking to myself, "This is great," I paid them close to 5k ten years ago and they put that money to use along with all the other members. Then all of a sudden BAM... "In order to use this we need you to pay more money." She put me on hold and my blood started to boil.
When she came back I ask her, "So what you're saying is Global took my and all other members' money and used it to make this better for the new customers and we have to pay more or suffer with the old platform. Is the cable company running this company?" If I pay to improve my house the mortgage payment doesn't go up. I would guess that a lot of their members are on a fixed income and can't afford to pay more for something they already paid for. If there is a class action on these guys, please let me know. I am calling a class action lawyer to see what I can do. I'd like my money back. Why on earth wouldn't we be grandfathered in. My only choices for summer condos are Arizona or California in the summer for the most part so it's shake or bake are my only option. What a joke. They talked to me like I was a child setting up the appointment also.
This dude was saying stuff like, "Do you understand and you better be prepared for this call, don't waste our time." I am a 49 year old man that makes damn good money and I won't waste it on something that I have already paid for. She wanted 8k more from me. Hahaha. I buy vacations on CheapCaribbean.com all the time. Cheaper than I can get it on here, so why would I pay 8k more? But we all know they scammed some of my fellow members and they didn't get me twice. Shame on you Global Discovery. Shame on you.
Hi Bill,
I'm glad that I could help you even though you weren't specifically with Global Vacation Network.
Sincerely,Andrew
I signed up with this company. When I had a concern they addressed and resolved it.
This started in the typical fashion of being offered a free tablet. I told my SO not to go. She got sucked in at the meeting and I was there with her. They kept us there longer than they told us the presentation would last. We were told that we would be getting a package with "three stars" but they wrote down and only gave us "two stars" then charged us the same price quoted for three. The salesman used high pressure sales tactics, wasted the first 1.5 hours of the presentation telling us that what they were selling isn't a timeshare nor anything related to it.
The same salesman committed fraud on our application. I work, my significant other hasn't worked in three years. They set the plan up under her name then made me the co-signer while lying about her income. We both very plainly told the man she makes nothing and doesn't work, he wrote down an income anyway just to get the application approved. Me and my significant other broke up half of a year ago, she had to declare bankruptcy and now I'm saddled with the bill. I'm sitting here weighing legal options like bankruptcy or the Attorney General. Do not sign anything, do not trust that you will get a solid product. The entire process felt like something out of Glengarry Glen Ross.
Hi S.
If you purchased with Global Vacation Network than you have a great vacation membership and we'd like to help you use it and resolve any concerns that you might have. We're glad that we could work with you to restore your satisfaction with the company. If you have any other questions, please let us know.
Sincerely,
The Global Team
I went to Global sell production. After reading reviews everything went on make sense. They said always available, no blackout days. Timeshares sales said same thing. Why these people I'm reading say they can't book nothing there. I seen where it says power by RCI. I am a member of RCI. I had more problem with them than anyone. They lie you like a rug lay on floor. I not only one people talks at vacation. A lot of people said same thing. All they want your money and leave them alone. They change phone #, promise you anything make a sale.
Hi Gary,
It sounds like you may have gone to a meeting about a different company. Global Vacation Network, or GVN, is not powered by RCI. We're upfront about how our program works and our members can reach us online or by phone. There are many travel companies with the words "Global" and "Vacation" in their name but we are the only "Global Vacation Network".
Sincerely,
Global Vacation Network
We received a letter in the mail to renew for our membership. We paid off everything and haven't used our membership yet, except for our free trip. We were told we would not have to pay our $435 yearly fee if we didn't use it that year. They did this last time too and we had to call and make sure they didn't charge us. I've called twice and my husband called twice and no one has called back. Pretty sure this place is a scam. Also, our free trip wasn't that nice. It was dark and looked dirty. I doubt it's ever been updated. Don't purchase a membership through them. Waste of money and time!!
Hi Stacy,
Thank you for notifying us about your experience. The letter was sent to you as courtesy reminder. No fee is being charged to you. You are never obligated to renew your membership but are free to leave it inactive for as long a period as you like. In any year that you would like to use your vacation membership and star credits, simply pay that year's Activity Fee. We're looking forward to sending you on some great vacations.
Sincerely,
The Global Team
My husband and I purchased a vacation package a few years ago and were very excited with what the package had to offer. Fast forward to today and the only time we have been able to use our package was the free gift vacation we received at the presentation. This was not due to a lack of trying. Each time we have attempted to use the program, we are told there is nothing available in the locations we want to go. We have tried to book vacations in Florida, New Mexico and even Alabama. We looked into 3 separate cruises too. For each of these attempts we were told there was nothing available in the timeframes we were searching.
I would really like to use this service one day, but it doesn't seem to fit our lives no matter what or where we try to go. Our most recent request was to visit Albuquerque New Mexico over Thanksgiving. The closest they could get us was Santa Fe. Over an hour away. Too far to drive for family visits. We haven't fully given up on this program, but we are close. I imagine they don't give refunds when the program just doesn't work, but I sure would like one. We paid a lot of money to get our one "free" trip.
Global Vacation Network is an independent distributor of the GDV vacation membership but we are not the distributor that you worked with. We are sorry to hear about the experience that you had with the distributor that you worked with but since we are not affiliated with them we are unable to address your concerns. We encourage you to reach out directly to the company with which you worked.
Thank you,
The Global Team
My husband and I listened to their presentation and decided to sign up. We were paying our payments but when we went to use it there were no available cabins on the cruise ships we were wanting to book or the price was higher than what I could book it for online. Now we have this huge bill in collections for something we never used and paid them quite a bit of money already for nothing.
Hi Beth, In addition to the main value of your membership there are fixed discounted prices for select cabins on select cruise lines. Like any reservation system the cabins are booked on a first come first serve basis so advanced notice is key. If the discounted cabins that are only available through your membership have been sold out for a particular date or ship, than you can book a non discounted cabin or select a different date or ship.
Thank you,
The Global Team
Don’t do it! My mother-in-law paid $250 to have her membership transferred to us so we could enjoy what she hadn’t used in 11 years due to health issues. We would have to pay another $5000.00 to even be able to “see” what and where we could go. All I want is my mom to get her $250.00 back. Have left 6 messages over past 3 weeks (BTW she paid this in April! It took this long to even get this far!) and of course, nobody can call me back. DO NOT BUY INTO THIS SCAM!
Hi Terri,
You would never have to upgrade the membership in order see vacation availabilities and travel with it. Your mother-in-law gave you a 'golden oldy' of a vacation membership that allows you to place a vacation request for a location and date with advanced notice, then, one of our booking agents would contact you with options of places that you could confirm.
Sincerely,
The Global Team
I want my money back and cancel my contract ASAP! I "purchased" a membership to this organization, and because I was a Goldstar family member of the military, they "gave" me what they call a better deal. Four month later I lost my job, and wanted to cancel the membership but was told I could only reduce my payments; that was almost two years ago. I have moved to another state, and tried on numerous occasions to call, to cancel this contract, and receive no call back at all. Darn. Wasted $$$!
However every other month, I received an call with an invitation to come in because the company was "reorganizing"... I've call the 1-877-214-9699, ask to speak to Ruby, voicemail only--I left a message, and honestly, Not One Person return my call. I will have to agree this is a scam and I wish to God I had never heard of them. This is nothing but a huge scam. Stay away.
We signed up 2 years ago and have only once found a resort in a destination we want. When we went there, all amenities were extra charge so we ended up paying a lot more than we would have without Global for another hotel. We signed up through a 'special offer' but were not told that we would be charged an 18% finance fee every month! We are out of a lot of money and we're told by phone we cannot cancel this. The representatives who gave us their business cards are not reachable and their numbers are not in service. We would like to cancel our membership!
Hi V,
I'm glad that we could work together to resolve the concerns you had. Most of the amenities at resorts booked with your membership are available to our members free of charge. Although the original representatives who had given you their personal business cards may no longer be with the company, you can reach the main service center at the 800 # or, please feel free to contact me at the number or email address I've given to you.
Sincerely,Andrew
Global Vacation Network
I received a call from Andrew (looks like he's helped quite a few GDV members) who gave me some helpful tips. I will follow his advice, and maybe in the near future I will be able to give a 5-start rating to Global Discovery Vacations. Thank you for your timely response and for willing to resolve this matter!
We have been Global Discovery Vacations members for three years now. We haven't had many opportunities to use their services but overall we were satisfied with the program. It really is a hit or miss but we are not picky so we tried to make the best out of our vacations. The company recently increased our membership fees but we thought there was an inflation rate to consider so we were OK with that.
While we were vacationing with Global last month, we were called and asked to go for a brief meeting to their nearby office since our membership needed to be updated. I specifically asked if that was going to be a sales presentation because we had friends with us. I was told that "no, it was not going to be anything like that", and we would each (our friends and our family) get a free one-week vacation for the trouble (which we did at the end). So we went, and sure enough that WAS a presentation, where the agent was trying to sell us an "upgrade" for $2600 in order to gain more star weeks, and more hotel choices.
First of all, we were quite upset that we had to drag our friends along and waste their time, and second - we were definitely not prepared to spend that kind of money on such a short notice, so we denied the offer. After we came back home, I started looking for a new destination for our last star week for the year, and to my surprise there was nothing to choose from! One bedroom condos were a real treasure to find, and for the month of August there were only TWO options, both in Arizona! They sure want us to upgrade!
When we first signed up with Global, we thought that we had made a great choice, giving us the opportunity, therefore the motivation, to travel and take time away from our busy lives. We were never told that at some point we would have to upgrade, for about the same price we paid only three years ago, to be able to enjoy our "life-time" investment. Right now I feel like we were tricked and would not recommend the company to any of my friends. Still wondering what to do with the one star week we have left.
Andrew of Global Vacation Network and myself have come to a mutual understanding and have worked to resolve my concerns. He was a true professional and always acted with the utmost in courteous and
respect in representing Global Vacation Network.
This company took advantage of me as a senior by being very high pressure and having inexperienced agents wait on us (one was in training). Also, telling us that it didn't matter where you traveled it was all $187.00 per week. We specifically asked about Hawaii and yes was the answer. When we tried to schedule, not only was nothing available, but the prices were triple what was promised. Also, we tried calling many times only to be put forever on hold and when leaving messages were never called back. Just recently when we tried to get out of the contract they were very rude saying we signed and had to hold up to our part. The problem was they never held up their part of the contract by being deceiving and lying. Stay away from Global Vacation Network!!!!
Hi Louis,
Thank you for letting us know about your concerns and for speaking with me on the phone. I'm glad that we could find a way to work together. If you have any additional questions or concerns, please feel free to contact me directly.
Sincerely,
AndrewGlobal Vacation Network
My parents bought a 5 star package in their retirement. They never ended up using due to sudden poor health. My dad always told me... “It goes to you kids when we die.” Apparently not! Apparently they would have had to transfer it BEFORE their death. So if you own and die suddenly... Global gets your package back free and clear. Global rep just told me my dad KNEW that when he bought it... sounds like a hidden scam to me. My dad was so proud he and mom were leaving something for his children to enjoy after he and mom passed! My dad passed suddenly first and my mother was paralyzed her last 4 years of life so couldn’t notarize anything! After global told me all this... they then offer to sell me a "discounted" package! REALLY!!? I think this place is a scam to weasel money out of old people!!!
Hi Jean,
Please allow us to offer you our sincere condolences on the passing of your mother and father.
We haven't received any replies to the private messages we have sent to you in regard to this. We would like the opportunity to address and resolve the concerns that you have around the potential methods of transfer of your late parent's vacation membership.
Could you please reply privately with your contact information?
Sincerely,
Global Vacation Network
My husband and I purchased this travel plan 5 years ago. We have never been able to use the vacation "stars" or time due to the lack of destination locations and time of year. All resorts located in Florida etc. are during the peak Hurricane season. Even if you are looking at off peak times to travel the destinations are usually not available or cost more than what is being sold. Also, do NOT attend a presentation. They will promise some sort of gift but you will leave with a $5 gift card to Walmart of the like and think you are getting a 3-4 day Cruise. However, once you read the fine print and all the reviews you will see that you never get the cruise but pay additional $200+ in fees. The whole program is a SCAM and they hope that folks like my husband and I just give up. I will be looking to take this company to small claims court in order to re-coup some of our funds.
We would really like the opportunity to help you have a great experience with your membership. We have thousands of vacation weeks available during peak times and we want to make sure that you're able to easily access them. You are important to us and we'd like to help. Could you please reply privately to this message with a phone number at which we could reach you? We look forward to helping you.
Sincerely,
Global Vacation Network
My husband and I went to a presentation and bought with Global Vacation Network back in 2007 when we lived near Chicago. The salespeople were very helpful and they even got me some peanut M&M's when my blood sugar started to dip since we were there past dinner time. We were quite skeptical that they could work with my husband's difficult schedule and were concerned with the time restraints of our three school age children. In the end we decided to give it a try and we both agree that we're glad that we did. We've always loved to travel and wanted an affordable way to take our children to other states and other countries as they got older and be able to return to areas in Europe and Mexico where we had traveled during our engagement. We held our breath and put in our first vacation request for the Wisconsin Dells.
We were delighted to discover that the two bedroom accommodations at the Tamarack in the Dells were more than adequate, the full kitchen had everything that we needed and more and that most of the places had washers and dryers. Over the next few years we found similar accommodations with Global in MI, IN, OH, TN and SC. Myrtle Beach has become a family favorite and we've been back several times using different resorts there with our Global membership. We have had a few small problems with some of the places (keys, A/C unit and a shower). In each case the resort or Global has stepped up to fix the problem. We've found that it's best to contact the resort first if there's a problem and only reach out to Global if the resort staff doesn't handle it.
The membership has had some upgrades over the years and we've purchased more "star credits" so we can get larger units and travel more often. We've been able to take 4 vacation weeks a year for the last several years and have taken the whole family to Spain and France and Mexico with the Global Vacation program and have plans for Australia and Ireland. We certainly would not have been able to afford to travel this much without the Global program and we have recommended it to friends and family. Many Thanks.
Global Vacation Network Company Information
- Company Name:
- Global Vacation Network
- Company Type:
- Private
- Year Founded:
- 1998
- Address:
- 2849 Executive Drive
- City:
- Clearwater
- State/Province:
- FL
- Postal Code:
- 33762
- Country:
- United States
- Fax:
- (727) 556-0352
- Website:
- www.gvnmemberservices.com
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