Michelin Tires Reviews

I will never buy a Michelin tire again. They refused to honor a mileage warranty that was worth $500. I provided all records that showed a wheel alignment upon purchase and tire rotations at every 5,000 miles. The tires were rated for 55,000 and I only got 32,000. It took them 4 months to tell me they wouldn’t warranty the tires. I even escalated it to their tire tech center. I was a loyal Michelin customer and sold Michelin tires for years. Never again.

Spent 10s of thousands on their tires for my high performance cars, one of their tires failed and they refused to do anything and blamed road hazard, tire had 300 miles on it and cost $619 why would any reputable company treat their customers this way?

Will never buy Michelin Tires again. They do not honor the warranty and when you call to find a solution they tell you it's a purchaser issue. They wanted me to drive 1 hour and pay $75 in tolls to try a certain dealer that may help me. Truly a anti-customer company.

In 2018 my wife and I purchased a brand new Volvo X40 from Tasca Volvo in Cranston RI. We have had the car which my wife drives and has less than 39,000 miles over seven years. During a recent service for air conditioning recharge, Tasca Volvo in Cranston RI did a full vehicle check and determined that my wife's tires would not pass inspection. The car had sixty to seventy thousand miles warranted tires, Michelins that were original on the car. The car had less than 39,000 miles but upon inspection at Tasca, I verified the tires were bald and unsafe. I argued with Tasca that the car was barely drive nine thousand miles a year and should not be in this condition. I received explanations from required rotations that were not done to being told that the cars engine is very heavy and wore the tires out prematurely. Tasca indicated that nothing could be done and the matter was Michelins, the tire company.

Beware that Michelin will not honor a 60-day warranty if you have to file a second claims for tires that are not performing as they should for your vehicle. I have a 2013 Toyota Avalon Hybrid still in good condition per my Toyota dealer's diagnostic report that was done to determine if there was something mechanically wrong with my vehicle to cause the mileage to go from 40 mpg down to 30 mpg. The Toyota's diagnostic did not find anything mechanically wrong with my vehicle that would cause such a significant drop in fuel consumption. The CrossClimate2 tires I had installed are a heavier tire and not the fuel-efficient type of tires for my vehicle. In talking with a Michelin customer service advisor he recommended for warranty replacement the BF Goodrich Advantage Control or Uniroyal Tiger Paw Touring A/S.

I bought 4 new Michelin Cross Climate 2 tires from their partner site **... What a scam... I paid for the tires to be delivered to their choice of garage... They sent the wrong tires and they want me to pay $25.00 per tire to get my credit card refunded... Why am I being charged for THEIR mistake?... I had the garage date set for the tires to be installed... They are scamming me out of $100.00... What a disgrace for the MICHELIN name and company... I will never deal with them again.... MICHELIN is not as it used to be.... Big scam.

False advertising on Reward for purchasing tires. They make you send over documents then email you more review of the same documents when you already sent what they asked for the 1st time?, Amount advertised at dealer Toyota for new tires was $70.00. Upon sending over more document snapshots as requested, they emailed me back that "sorry no rebate because of lack of info"??? I emailed back "CROOKS", lo and behold yesterday, I received a Visa card from them. Excited right? An extra $70 as ADVERTISED, well I just activated the card, I only get $40?? Where's the rest? Will not be purchasing Michelin ANYTHING anymore. Stay away!, Tires look like crap, almost look used?? A shame.

They push general discount rebate offers and then disqualify you, however they remove qualification requirements even while the time to file is still open. Then they blame the dealer but can’t provide a public listing of qualifications. SHADY.

I purchased Michelin 295 65 r20 defender platinum tires for my 2022 Ram 3500 and with only 48 miles I have had them balanced twice. I returned to Tire Kingdom and was told the manufacturer would have to replace any bad tires! This is my second set of Defenders and the first set was perfectly smooth. I’m going out of town and can’t drive 9 hrs with tires this out of round.

Motorcycle tire is vibrating between 35mph & 50. Commander 3 front tire. I'm not sure if it's safe. Customer service will not return my call. Was on hold 45min. Left my number. No call back. Been loyal Customer for years. May very well leave this company. Customer service and pr.

I bought Michelin defenders for my car. 3 yrs old with about 20,000 miles on tires. And they are dry rotted already. I will not buy them again in the future. 'Cause Wal-Mart or Michelin tire will not stand by their product. I bought tires at Wal-Mart in Cynthiana ky 41031i. Wayne **. Will not buy them again. I still have the receipts and road hazard plan but.

These are good tires but the 45,000 mile tread wear warranty is not what it appears to be. To get any compensation for premature wear, the tires need to be LESS than 2/32 of an inch in tread depth. At 35,000 miles, my tires still had more than 2/32 of an inch so were not considered "worn out" by the dealer and still "safe". However, in heavy rain, they hydroplane and in snow they are useless. I had to replace them because to me hydroplaning and no traction is NOT safe. I'm betting 90% of drivers would agree that this level of tire wear is not safe.

I had a great experience dealing with Nate ** in Customer Service, concerning an Issue I was having after purchasing 4 New Cross Climate 2 tires. They're a #1 Company, Very Courteous and professional!!! Thank You Nate!!!

I purchased 4 new Michelin defender T & H tire for my Kia Sportage in 2018, all with an 80,000 mile warranty; they only lasted 31,179 miles, less than 40% of the promised mileage. Each tire was replaced with a different Michelin tire (Cross Climate 2), and I was rewarded with no ($0) reimbursement for the lost tire mileage. That really stung. The greatest disappointment was how Michelin wiggled out of honoring their warranty promise, based on the age of the tire tread evaluation (~2.5 months) whereas their arbitrary policy limits that to 30 days (which is a detail that is not included in their warranty information). FYI, tires do NOT, EVER, increase in tire depth with use, so the policy has little justification.

Michelin latitude tires came with new car Ford Edge 2019 245/60R18. Less than 30000 tread almost gone and I do not drive on rock! Employee at ford dealership stated on new cars they do not put Michelins on. Wear out too quick!

The Michelin Fall sale rebate October 2022, the rebate does not apply to Costco. I submitted the purchase proof forms and they denied my Costco tire purchase. https://www.michelinman.com/auto/dealer-campaign/michelin-fall-promotion-2022

Customer service representative reached out to me and did his research. I was given 75% of the cost in return. Very happy customer.

I’ve Just got 2022 RAV4 Hybrid and was so happy and excited after 7 and a half months waiting. After 2 weeks of driving and enjoying my new car and I got flat tired today. I Took it to dealership and got it patched up and paid $45 dollars for it. OMG.

I purchase Michelins every time I purchase tires because that is what came on my car. Dumb Idea. They never lasted the warranty mileage. NEVER. The last set purchased in 2019 still had Tread, deep tread left, but kept losing air. When I took my car to a mechanic after driving from Florida to Ohio, I had a mechanic look at the tires and tell me "You are lucky you made it here alive." They are Dry Rot and they are with a bunch of tread. He said at least 30K miles left of tread but dry rot through and through, sidewalls between the tread everywhere. So I researched and supposedly this has been fixed. So I bought new tires, Michelins. MISTAKE. I feel stupid.

My Michelin tires were recommend for my 2012 Prius. 60,000 they were worn out. I paid almost double of the Goodyear TIRES LIKE CAME ON THE CAR NEW AND I GOT 50,000 MILES OUT OF THEM. And they were suppose to be quieter. I really couldn't hardly tell the difference. I'm now on my 4th set of tires and These are the quietest set I have ever had on either of my Prius's. The local tire shop sold them to me 60,000 mile warranty Priny Tires.

This is my first set of Michelin tires and I like the solid feel and stability as I drive. I have a Buick Enclave that has had these tires since 2017. We have 37000 miles and the tires look great. I am planning a trip to Florida and the tires give me the confidence I need.

Buy the Sports Pilots in whatever size required. Get the lifetime rotate and balance also the road hazard plan. Drive away. You will think you are in someone else car. Tires will last maybe 80k, less with abuse which given the way the handling feels will be difficult not to do.

We purchased these tires because of the warranty. We believed the Michelin Defenders were covered for 80-90 thousand miles. However, we had a tire go bad at under 50000 miles. We called the company and got nowhere. We later learned we were responsible to pay the local tire company that installed them an additional fee to access the warranty. WHY ON EARTH did we pay so much for tires only to find out the initial high cost did not help with a hole in the tire?

I have been buying Michelin tires for over twenty-five years. I have always been impressed by their quality and craftsmanship. This is very important for the safety of my family. The dealers I have purchased them from have always been courteous and professional.

The Michelin Defender tires give superb traction in every type of weather, but really excel in rainy and snowy conditions! The tires provide great traction, providing a high level of comfort and safety.

Have F 350DRW 4x4 tow a 15000lb fifth Wheel handled and the wear was far superior to any brand tire had on my truck has 275000 miles and the traction in the snow and heavy rain has been extremely good.

We didn't know if it was tires or alignment problem. Took to regional shop and replaced all 4 tires and what a difference! Car runs smoothly to the point where not sure of speed. Very impressed with these tires and the warranty they offer.

I did extensive homework looking for tires for my Ford Transit 250 and my Lincoln MKX. Both vehicles came with tires that had no wet traction and were dangerous on snow. Odd tire sizes on both vehicles made for limited choices. Michelin came through with not only have the right sizes but exceptional tires "Defender Series" that give me confidence in rain or snow.

MAVIS TIRES of Cumming GA. I cannot believe after spending more than $1000. This is what I get…awful tires that are peeling apart! You do not need to be an expert to see that the tires are defective! They look like DRY ROT! What makes matters worse is the service I received from MAVIS TIRES in CUMMING, GA. Even the tire tech, CJ, said, “Wow, I’ve NEVER seen this!” He took pictures, and sent them to his boss, Paul… I was there and heard him on the phone. An entire week went by and NO ONE even called me.

I've been riding on Michelin rubber over 40 years, both cars and motorcycles, that stops today. After spending over an hour, being disconnected multiple times on their clearly flawed phone system, I was finally able to speak to customer service rep Richard. Richard had the unfortunate task of informing me that his supervisor said that if I could not produce proof of purchase to establish I had obtained the tire new, there was nothing they could do! As is common, I needed only a rear tire but purchased the set 3ish years ago as a cash deal from a vendor while at Daytona Bike Week, I am on the opposite coast so tracking down P.O.P. is not an option.