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This company will jerk you around for an endless period of time trying to get a warranty paid. I have been at it since June 2018. There was never a doubt the tire was defective. Every three weeks they tell me the check has been approved and will be there in 4-6 weeks...the check never arrives and they say again "the check was just approved". Now it is principle...I will be forced to litigate. DO NOT BUY A CONTINENTAL TIRE UNDER ANY CIRCUMSTANCE.
Very disappointed with customer service and Honda “warranty” after purchase of a 2018 Honda Civic hatchback in June 2018. As my son joined the Air Force last year, he decided to purchase a new and reliable car with an extended warranty. This included oil changes. Just getting that done for the 1st time took 3 trips before we could get it completed and it took a few hours.
Last night a tire blew as he was driving normally. Didn’t hit a pothole or anything. Roadside assistance took 2.5 hours to arrive. Ourisman notifies us that the brand new tires on the car are not under warranty, to contact the manufacturer. Lo and behold Continental Tires company’s warranty does not cover this either. So now we get to pay $106 for a new tire on the new car purchased 8 months ago. Oh and hours of wasted time and frustration. I agree with some other consumers comments. What is Honda thinking, using these tires? And how is Continental able to put so many drivers in danger with an obvious safety hazard and get away with it? Very concerned.
I have a 2016 Jeep 4x2 with 14,000 miles. I give it the regular tire rotation every 3000 miles and the tires are falling apart. Called Continental Tires and they told me to buy 4 new tires same brand and to send the old ones in and maybe I’ll get some sort of credit. My son's car has Firestone. He got a nail in the sidewall. Went to the dealer and everything was done in the store. Guess what brand tire I’ll be buying but first I gotta let my friends and family know!
Have 2017 Mercedes S550 - am now replacing my 3rd Continental tire. All 3 have bulge and rip/tear on the side wall. Look like it is about to explode. Had new tire put on Saturday afternoon, drove about 1 mile to my home, did not drive Sunday, leaving for work Monday AM same thing; tire ripped and bulging.
I bought a new set of tires 35 days ago. For the last two weeks my low-pressure light has gone on. I went to the dealership and asked for them to be replaced. I am told that my tires are fine and it is the temperature change that lowers the pressure. Why did my old tires not deflate? Why do the other cars in the driveway not deflate? My new tires are supposed to be fine? I wonder how many other people have bought these tires from Continental and why don't they tell the consumers.
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I have owned three brand new Honda Odyessy minivans, all of them came with Continental tires on them from the dealer, and have been nothing but trouble. When I lived back in the North East, the dealership I purchased my vehicles from honored the warranty and replaced the offending tires until it was time to buy new and upgrade to a better tire. Out here in the West, however, I was sold the Continentals, and before the warranty ended, two out of the four replacement Continentals had defects, but the dealership (which does all my service and tire rotations) are claiming that there was 'uneven wear', and that voided my warranty with Continental.
My guess is that they're losing a fortune on these shoddy tires, because they didn't even suggest new Continentals as replacements, not that I would have EVER accepted that brand again. I ended up buying my usual replacement tire brand, and in the future, I will insist that new Hondas I purchase have these put on from the first, whatever the increase in cost.
I had my new Honda equipped with these soft compound crap tires. Both driver's side tires blew out at 4k miles for no reason. Did not hit anything or run over anything. Dealership had no words for me other than I was responsible for replacing the tires because they "weren't responsible for the tires". Continental tires never replied to my many phone calls and emails. $750 in replacing all tires with dependable, durable Firestone. Continental is crap and their company makes horrible tires. No response to me because they know they are crap and do not want to compensate for my monetary loss. They are lucky I did not get in an accident due to the tire blowouts. I would have happily sued their **.
Just purchased a new 2018 Buick Encore Essence. Great car but tires are terrible. These tires are the worse tires on a new vehicle. I have 150 miles on these tires and they feel like they have 30000 miles on them. Continental must have given the cheapest bid to the major car manufacturers for them to be on all the new vehicles. Looking to GM to supply new tires... Michelin tires!!! Not for the amount of money that is paid for these vehicles to supply customers with these inappropriate and sub standard tires.
Purchased a 2018 Kia Rio on April 24, 2018. Continental Tires came factory installed on the vehicle. Fast forward ONE month to May 2018, and rear tire sidewall splits in 3 places. Tires and vehicle had less than 3000 miles on it. Now it's August 2018, and yet another of the factory tires went flat. Just peeled apart on the highway. So, two brand new times that came factory installed on a brand new vehicle just fell apart. As for warranty... Forget it. You can make 5 calls, talk to 5 people and get 5 different answers... And none will help you. Their warranty isn't worth the paper it's printed on, and the tires are complete junk imports from China. There needs to be a recall before someone gets killed by these tires failing.
I bought a new Maxima 18 months ago and was just now outside San Antonio on an Interstate Highway and had a blowout on the left rear ProContact Continental tire, Standard Load Radial 245-R18. Tire peeled off the rim, almost instantly, and left a thin rubber strip on the inside and outside of the wheel rim. The strip protected the rim fairly well but I am now very nervous about the other three tires. Also, the lug wrench would not remove the lug nuts and the nuts actually stripped the wrench! Dealer was of no help and directed me to Continental. Continental's representative was of no help.
My Maxima has been driven very conservatively for 10,600 miles and I do not understand how a tire can fail so easily, especially since the tire has had no known abuse what-so-ever. I am considering purchase of another brand of four tires to replace the three original tires plus the replacement for the blowout. What a fine how-do-you-do from Continental. PS - Ambient air temperature was 102 degrees F.
I purchased a brand new 2017 Malibu Premier. It now has 3078 miles on it and has been parked in the garage pending GM authorizing replacement of the factory installed P245/40R/19 Continental Tires. The tires put out very loud road noise on various surfaces that can't be drowned out by the Bose Stereo. This is very annoying for a top of the line car like this. I told dealer that I wanted these replaced with Michelins and after almost a month GM has agreed to do this. I would not put these Continental tires on a clunker, period.
Had a blowout @ 70 mph. Carried tire to dealer and he laughed at me. Approx. 8 thousand miles on tire. I finally figured out what caused damage. This was 2007.
I had a tire shred on my Nissan Armada truck. The vehicle only had 8300 miles on it. I was going f a bit fast and I was on a long distance trip but gave no warning, just unraveled.
Bought a new Malibu Chevy 2017. Had to buy a new tire 245/40 R19 9W M&S. It got a bubble on the side wall front drivers side. So I got a temp tire, until I could purchase another new tire. Put it in the back and pulled a back, to the front 2 weeks ago, and now the second Continental tire has a bigger bubble on the side wall of the front drivers side. The cheap tire I bought as a temp in till I could get the new Continental tire is good so now I need another and at the price they charge, who could afford it? Terrible, what are you going to do about your tires Continental? How about a recall?
The tires came with the new car. They are great on the road and not noisy like other tires. When I have them balanced and rotated, the service man says there is very little wear and they are wearing evenly.
The TrueContact tires tread life only lasted 26,000 miles. I purchased them in Jan 2016 and had to replace them in November 2017. During the 22 months I had tires I had to replace one that bursted during my short trip (Warranty in effect) to the grocery store. Bad tires all around. I only received a mear $125 dollars for three tires that had approximately 26,000 total use.
Hard to say on the durability part because I just purchased them. I purchased the crossovers for my Dodge Dakota. Really grips the road. At 85mph there’s no shimmy at all.
I purchased a new C300 Mercedes. After two years of local driving and 11,000 miles, the tires have 1/32 tread wear left. That means they are essentially bald. In my opinion, not a very good tire. If a tire cant last 25-35,000 miles, it's a waste of money. Continental should be embarrassed, what poor product. I should add the dealer said "it's typical of their tire..." Nice job Mercedes. Put a crappy tire on your cars and let the consumers pay for it.
Does well in wet pavement, and in snow, quiet running. Handles curves and cornering very well. Very SMOOTH driving and road handling. Never been a problem.
Continental tires came on my 2005 Chrysler 300Cc when I bought it new. When I got it I was 75. Had it up to 100 one time to see what she could do and it still had plenty pedal. When it showed 14000 miles tires were junk. Tried to get them to make it right and they wouldn't do anything. Continental was junk too. Thanks for the chance to tell my story. The so called manufacturer does not know what customer service is. If anyone is interested in tires stay as far away from that outfit for your own good!!!
Best tires I ever bought, I am so glad that I did, very dependable and durable!! The warranty is awesome and I would definitely buy them again but probably won't have to for a long while!!
The tires are uncomfortable ride, they don’t last for the warranty. I will never accept a vehicle that has Continental brand. Do not buy.
Would like the tires to be a bit better traction in snow - a more aggressive tread. Other than that, they are pretty long wearing. About 30k so far and still around 8/32 remaining.
My 2017 Toyota Tundra came with Continental tires and I had two flats and actually had as close to a blowout in the front right tire as a tubeless tire can get. It went down so fast at 70 mph I just got off the highway in time. The tire was shredded and it was totally unexpected and a bit scary. Dealer who replaced it (to match others) had to order it in because he said he would not stock them due to similar issues in the past. I now have Michelin’s without any issues.
Have nothing good to say about these tires. The big three American auto companies use these tires on their trucks, SUV and car and the tires never last the mileage they were rate wear.
Great tire that's good in rain and for dry traction. Not as good on snow but I bought it for mostly wet and dry weather and not for winter. It's also a great handling tire in turns.
22500 miles still have 7-8 10’s on them. Large luxury SUV in all types of weather. Snow, Ice, Rain and dry surfaces. Minnesota weather is not good for any tires.
I bought a new 2016 Honda Odyssey and they had Continental Tires with the car. With 16k miles, the tire started dry rooted and started cracking from the thread. The warranty is not covering the price for new tires. Honda is forcing Continental to give the warranty and cover the cost but they won't pay for new tires as the car has warranty. I would never buy any Continental tire again and let my friend and family know about this...
Continental ProContact - Original tires on brand new 2015 Volkswagen Sportwagen Diesel TDI. Lasted maybe 20-25K. After 30K had to replace all four tires. Triggered auto-sensor pressure loss warning sporadically. No fix. Wore down extremely quickly. Good riddance; never again.
I have a 2017 Ford Escape and have had 2 sidewall tire failures with less than 7,000 on the tires. Have had to purchase new tires in each instance at $270 each as sidewall issues are not repairable. No warranty.
Continental Tires expert review by Lauren Fix
Continental Tire is a division of the Continental Global Corporation. In the United States, Continental Tire manufactures tires under the brand names of Continental and Uniroyal.
Many locations: Continental Tires are sold through most major tire centers and through smaller, independent retailers.
Online tire search: Easily find the right tires by using the online search tool. Consumers can search by several methods, including vehicle and tire size, or browse by category such as performance tires or winter tires.
Online tire education: The Continental website provides in-depth tire education articles. Consumers can learn not only how to buy the right tire, but also safe driving tips and tire maintenance information.
ContiComfortKit: This kit is a tire inflation product, which is stored in the trunk and provides a fast and easy way to fix a flat tire. This is one of the solutions for vehicles that don’t come with spare tires. The kit temporarily repairs flats that can then be driven under 50 miles per hour for up to 125 miles.
Customer support: Customers can receive support directly from Continental Tire through phone or email.
Best for: Sports car and high-end vehicle drivers, extreme performance, touring, winter, run-flats, light truck and SUV drivers and passenger vehicle drivers.
Continental Tires Company Information
- Company Name:
- Continental Tires
- 1830 MacMillan Park Dr.
- Fort Mill
- Postal Code:
- United States
- (800) 847-3349